2020/5/14 Course Syllabus | Somboon's English for Tourism and Hotel Business

Somboon's English for Tourism and Hotel

Business
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Course Syllabus

 Rajamangala University of Technology Krungthep,  International

College
 
 
 

COURSE SYLLABUS

Course code:                          1-200-301      

Course title:                            English for Tourism and Hotel Business

Class/laboratory hours:        3(3-0-6) credits

Length of semester:               November, 2010 – March, 2011

  Instructor:                              Mr. Somboon Sammatchani                  

                                    –          M.A.and MITHM (International Tourism and Hotel  Management)
 

                             –       M.A. (Linguistics)

  
Course Description:
 
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2020/5/14 Course Syllabus | Somboon's English for Tourism and Hotel Business

                      Study of four skills of English used in tourism and hospitality fields. An ability to use
English for successful interaction with clients. Its scope and concept, such as the study language
and behavior related to customer service, the increase of awareness on different expectations about
customer service, the improvement one’s spoken communication skills, and the increase of one’s
ability to interact with clients in writing, vocabulary building related to tourism and hospitality,
key concepts, trends and issues in tourism, practices in productive skills and proper non-verbal
communication for quality customer service.
Objectives

1. Become aware of the background of tourism industry

2. Understand the importance of successful interaction through English
3. Able to use English in four skills fluently
4. Be skillful on English use for career purpose
5. Communicate in given situation accurately
6. Understand both verbal and non-verbal communication

Course Evaluation:  

Total 100%

Attendance/Class work 20%

Assignment and 20%

Presentation

Midterm exam 30%

Final exam 30%

Numerical Grade Equivalents:

Letter Grade Nominal %

A 80-100

B+ 75-79

B 70-74

C+ 65-69

C 60-54

D+ 55-49

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2020/5/14 Course Syllabus | Somboon's English for Tourism and Hotel Business

D 50-54

F 0-49

             

Required Format: Project Assignment

               Name   : ……………………………………………….……..

               Major   : ………………………………………………………

               Student Number:………………………………………….….

               Date of hand in           :………………………………………

Academic Integrity Statement:

“A student who knowingly represents work of others as his/her own, uses or obtains unauthorized
assistance in the execution of any academic work, or gives fraudulent assistance to another student
is guilty of cheating. Violators will be penalized.” (Student Handbook)

Classroom Conduct Statement:

It is the student’s responsibility to attend all of their classes. If they miss a class meeting for any
reason, students are responsible for all content that is covered, for announcements made in their
absence, and for acquiring any materials that have been distributed in class. If students walk into
a class after it has begun, it is expected that they choose a seat close to where they entered the
room so that they do not disrupt the class meeting.

Students are expected to follow ordinary rules of courtesy during class sessions. Engaging in
private, side conversations during class time is distracting to other students and to the instructor.

Early Leaving class without prior informed to instructor is not permitted except an emergency.
Disruptive behavior, talking mobile phone during class session are not appropriate. The
university welcomes all students into an environment that creates a sense of community of pride
and respect; we are all here to work cooperatively and to learn together.

 
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2020/5/14 Course Syllabus | Somboon's English for Tourism and Hotel Business

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