1. Do you believe that is it, easy to push a new product into the market?

Strongly agree ( ) Disagree ( )

Agree ( ) Strongly disagree ( )
Neutral ( )

2. Have you ever experienced any problem from a new product when it is after sales services?

Strongly agree ( ) Disagree ( )

Agree ( ) Strongly disagree ( )
Neutral ( )

3. Is there any other new product which is similar to your new product?

Strongly agree ( ) Disagree ( )

Agree ( ) Strongly disagree ( )
Neutral ( )

4. Are there any specific rules applied by the distributors/manufacturer in accordance with offer
payment of credit facilities to the new product?

Strongly agree ( ) Disagree ( )

Agree ( ) Strongly disagree ( )
Neutral ( )

5. Is there any competitive pricing for new product development?

Strongly agree ( ) Disagree ( )

Agree ( ) Strongly disagree ( )
Neutral ( )

6. What kind of sales promotions you need from the manufacturer /distributors on the new product
development?

7. Do retailers need exclusive person for the new product performances development?

Strongly agree ( ) Disagree ( )

Agree ( ) Strongly disagree ( )
Neutral ( )

8. Please rate the performance of the (company) sales Representative with a new product
development.

Ability to solve problems (excellent, good, average, fair, poor)

Responsiveness (excellent, good, average, fair, poor)
Professionalism (excellent, good, average, fair, poor)
Courtesy (excellent, good, average, fair, poor)
Friendliness (excellent, good, average, fair, poor)
Presentation of new product (excellent, good, average, fair, poor)
9. Please rate the service performance of new product from the company compared with other new
product of the company.

Time lines of delivery (excellent, good, average, fair, poor)

Delivery day time
Condition of delivered product
Stock rotation
Handling of your phone orders
Price List Information
Discounting pricing
Display Effectiveness
Branding
(excellent, good, average, fair, poor)
(excellent, good, average, fair, poor)
(excellent, good, average, fair, poor)
(excellent, good, average, fair, poor) 
(excellent, good, average, fair, poor)
(excellent, good, average, fair, poor)
(excellent, good, average, fair, poor)
(excellent, good, average, fair, poor)

10. How do you rate (company's) overall service performance today compared to last year at this
time of new product?

Greatly improved ( )
Improved ( )
Somewhat improved ( )
Same as last year ( )
Somewhat declined ( )
Declined ( )
Greatly declined ( )

11. If you could change or improve just one thing about (company) what would it be?