GED0043: SPECIALIZED ENGLISH PROGRAM 3

Advanced Communication Skills for FUTURE IT and Engineering Professionals

QUIZ on EMAIL COMMUNICATION

Name: ________________________________ Section: __________ Date: __________ Score: _____
Instructor: Vanrom Kip P. Follosco

PART A. Read the questions carefully. Encircle the letter of the correct answer.

1. Which of these is not an advantage of using emails? 4. Which of the following can't send emails?
a. sending attachments a. mobile phones
b. viruses b. game consoles
c. sending to more than one person c. typewriters

2. What do you need (primarily) to view webmail? 5. What does phishing mean?
a. antivirus software a. harvesting personal data
b. internet access b. sending viruses
c. a network c. deleting emails

3. Normal mail can't compete with email for... 6. What is spam?

a. speed a. deleted email
b. quality b. junk mail
c. size c. phishing email

PART B. Identify what is asked in each item. Write your answer on the blank provided.

__________ 1. This part of an e-mail header lists the sender's e-mail address.
__________ 2. This part of an e-mail header indicates to whom the message is being sent.
__________ 3. This part of an e-mail header refers to when the message was sent, often automatically issued by the e-mail server.
__________ 4. This part of an e-mail header contains the topic of the message.
__________ 5. An e-mail feature that allows the sender to pass the message to another recipient, including attachments.
__________ 6. An email feature that allows the recipient to respond to a message from the sender.
__________ 7. An email feature for sending an original message to the prime recipient and to other interested parties.
__________ 8. An email feature where recipients are invisible to the other recipients.
__________ 9. A part of an email that often lists the sender's business name, address, telephone number, etc.
__________ 10. This is the area where the email message is entered.
__________ 11. This refers to the proper conduct or manners for producing an e-mail message.
__________ 12. This is a type of abbreviation using the beginning letters of words.
__________ 13. This refers to the legal right to be the only one to reproduce/compose a message for a certain period of time (usually
denoted by the symbol ©).
__________ 14. Prior to the use of digital format, "cc" used to mean carbon copy. Now, it is referred to as. . .

PART C. Write TRUE if the statement is correct and FALSE if it is incorrect. Write your answer on the blank provided.

__________ 1. Email provides little control over who the final audience will be.
__________ 2. Any workplace communication, including email, is subject to ethical and legal considerations.
__________ 3. The copyright applies to email messages.
__________ 4. The first line of the paragraph in the body of the email should be indented.
__________ 5. Emails should only be for in-house purposes only.
__________ 6. The introductory part of your message should answer the question: "Why am I writing this?"
__________ 7. Leave a space between paragraphs.
__________ 8. The ideal length of a paragraph in an email is 10-15 lines.
__________ 9. It is acceptable to use red color font as this may bring luck to the recipient.
__________ 10. Capitalizing all the words in a sentence suggests emphasis; therefore, this is highly encouraged in email writing.