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Cash Flow Is The Fuel For Recession Survival and Growth: A White Paper
Cash Flow Is The Fuel For Recession Survival and Growth: A White Paper
A White Paper
The following are some strategies to keep your cash flow from freezing up during this recession.
If you don’t already have a computerized accounting system like QuickBooks or Peach
Tree, get one…NOW! It is essential to be able to update your cash balance on a
regular basis and I don’t know of an easier way to do that than computerized
bookkeeping. A few hundred dollars for the software and a little time studying an
instruction manual could be the difference between head above or head below the
water.
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If you offer a one or two percent discount for early payments made within 10-15 days of invoicing,
there’s a good chance your customer might pay when your product or service is still fresh on their mind.
Plus, a lot can happen in 30 days that may increase the likelihood of delayed or defaulted payment. If
discount incentives don’t work and the payment goes past the due date, you’ve got to put some
pressure on the late-payers.
Here are a few collection tactics you can take to get paid while keeping your customer relationships in
good order.
Let your customer know that you value their business and understand their situation, but in
order for you to continue to provide your product/service, you need their payment ASAP.
After frequent friendly phone or email reminders (no more than once a day), send a registered
letter stating that payment arrangements must be made right away regarding the overdue
balance.
Negotiate installment payments, but do not continue to provide product or service until the
balance is paid in full.
If it benefits you, offer to trade products or services for all or part of the invoice amount.
If they still don’t pay, inform them that your attorney or collection agency will be handling the
issue.
Lastly, be prepared to take the matter to court. If the
balance owed to you is great enough to justify the cost to
sue, then sue.
After they have paid, let them know that you wish to
maintain a positive relationship, but they must now pay
with cash or credit card upon receipt of your products or
services.
If you lose a customer over a late or unpaid bill, then they probably weren’t worth the trouble
anyway and be grateful they’re gone.
For more information on this topic, please read this helpful Business Week article, “Collecting Money in
a Bad Economy.” (http://tinyurl.com/5ca9ht)
PROTECT YOURSELF
Sorry to state the obvious, but all fulfillment and payment terms should be clearly outlined in writing
and agreed upon with a signature before any work is commenced. Part of your terms and another way
to increase cash flow is to require an upfront deposit or retainer fee with the balance due upon receipt
or soon thereafter.
Depending upon the nature of your business, you may not want to offer payment terms to new
customers until they have established a payment history with you. It’s vital that you do your due
diligence on customers seeking credit to make sure they don’t have bad payment history or outstanding
debts to other vendors. Ask them for credit references and call their vendors to inquire about their
reputation.
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You must protect your own credit as well, both your personal and business credit. If you have
blemishes on your record, it may be difficult or impossible to setup terms with your vendors. As a small
business owner, you will find that your personal credit is also considered when applying for loans or
other forms of financing. Although it is imperative to have good credit standing, and 44% of small
businesses rely upon credit cards to finance their business operations, I do not recommend doing so.
This article in U.S. News (http://tinyurl.com/pkyvvn) illustrates why you should avoid dependence upon
credit cards as a form of financing your business. The practice of lowering credit lines and raising
interest rates without notice is common during this recession, even for those with a perfect history of
on-time payments or pay off the balance each month. It’s important to have more than one source of
working capital at your disposal, but only if you have absolutely no other options, use credit cards very
sparingly and pay of the balance every month.
Establish credit with your vendors to help free up available cash, but be sure to pay close attention to
your payment schedule, so as not to fall behind and tarnish your credit. An optimal cash flow situation
is to receive immediate payment from your customers and use the full length of your credit terms with
your vendors, but if you can afford to take advantage of vendor discounts by paying early, do it. Not
only will you save money, but you’ll build credibility with your vendor and possibly be able to negotiate
better terms later down the line when you may really need it.
Loan repayments barely chip away at the principle and really only satisfy the interest that prolongs your
servitude to the debt holder. To me, a lender-debtor relationship is much like a master-slave
relationship. Even though the lender may not be standing over you, ordering you to run your business
in the manner they dictate (which may happen in some cases), you have obligated your business and its
assets to the lender. That is not a healthy burden to bear, especially when businesses are more
vulnerable to failure during a recession.
Most businesses carry some form of debt, which could mean doom if something were to go wrong. A
business with very limited or no debt is better equipped to handle a small setback with ease, bouncing
back after a few minor adjustments. Businesses that rely upon loans find that a small setback can easily
snowball into disaster. If you’re interested in finding out how to get out of debt completely, check out
Dave Ramsey’s My Total Money Makeover (http://tinyurl.com/og4po6) for a plan that works for
businesses and individuals.
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SELL ASSETS YOU DON’T USE OR NEED
If you have equipment, vehicles, inventory, real estate, or anything else of value that isn’t essential to
your operations or short-term growth plans, sell off your unnecessary assets. Rather than borrow
against those assets for working capital while they depreciate in value and you pay exorbitant amounts
of interest, sell them. It’s a debt-free way to infuse cash into your business.
Many factoring companies provide value-added services that further relieve cash flow problems, such as
accounts receivable and credit management, as well as collection and merchant account services. These
features of factoring can help you with the cash management strategies outlined in this paper: keep a
close eye on your cash, stay on top of accounts receivable, protect yourself, and avoid more debt.
The common practice of factoring as we know it today started approximately 600 years ago, with its
roots in what is now called the merchant banking industry. These factoring forefathers were Jews
fleeing persecution from Spain to Italy. They purchased the right to sell a farmer’s grain at harvest in
exchange for cash advanced during the planting season.
As widespread colonization in the 17th century demanded grain to be shipped abroad, early merchant
bankers began advancing money against the delivery and payment of grain shipped overseas.
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Eventually, this led to the practice of buying and trading grain debt rather than the grain itself, which is
probably where the practice of commodities trading began.
During the first half of the 18th century, as the American colonists began to produce cotton, furs and
timber, the demand for these raw materials to be sent to Europe grew quickly. Unfortunately, bank
financing was just as slow back then as it is now, and the colonists couldn’t afford to wait for the goods
to be delivered across the Atlantic before they received payment. In order to ensure they had cash to
fund their operations, factors advanced the money against these colonial account receivables. Thus,
international trade markets were formed.
Eventually, by the 1930’s the primary industries still taking advantage of factoring practices were the
textiles and garment industries in the United States, but the potential for further expansion was already
underway. As the popularity of doing business through credit terms became more common, factors
were able to finance many other businesses with invoice-based transactions.
When interest rates went through the roof in the 1970’s and 80’s, and banks tightened their lending
requirements, the reliance upon factoring agencies took another leap forward. In the last decade,
factoring has become an $80 billion industry in the United States alone with an annual growth rate of
almost nine percent. According to the organization Factors Chain International, factoring services
worldwide have experienced a growth rate of 100% in the last 5 years.
And with the sudden and drastic decline in the economy since the second half of 2008, businesses have
been forced to reevaluate their operations. An even greater need for working capital and even slimmer
chances of obtaining a bank loan have brought the factoring industry to the forefront of small and mid-
sized business finance options.