GLOBAL SERVICE TRAINING

966M / 972M / 980M / 982M Wheel Loaders

Introduction
TEXT REFERENCE

SERV1985-01
SAFETY BRIEFING
• Emergency Phone Numbers
• First Aid Responders
• Location of Exits
• Location of Fire Extinguisher
• Room Alerts or Hazards
• Designated Location for Evacuation
• Storm Shelter
• Hazardous Material

Safely Home. Everyone. Every Day.™

3
PURPOSE

This 966M/972M/980M/982M Wheel Loaders course

is designed to prepare participants to quickly and
accurately diagnose problems, test and properly
adjust components, and demonstrate knowledge of
the methods and strategies used in all of the major
systems of the 966M, 972M, 980M, and 982M Wheel
Loaders.

4
REASON

This training is necessary for participants to be able

to quickly and accurately diagnose problems, test and
properly adjust components, and know the methods
and strategies used in all of the major systems of the
966M, 972M, 980M, and 982M Wheel Loaders. Use
of the knowledge gained in this course will ensure
the participant's ability to provide effective customer
service, which enhances customer satisfaction.

5
COMPETENCY STATEMENT

At the completion of this course, the participants will be

able to successfully identify the main components of
the 966M/972M/980M/982M Wheel Loaders.

6
LEARNING OUTCOMES

Participants will meet the following learning outcomes

during this 966M/972M/980M/982M Wheel Loaders
course:
• Locate and identify the main components of the machine.
• Explain the function of the machine components.

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8
 966K / 972K / 980K VS 966M / 972M / 980M / 982M

FEATURE DIFFERENT SIMILAR SAME

Operator's Station X

Monitoring System X

Engine X

Power Train X

Implement System X

Steering System X

Brake/Fan System X

11
 4
2 3
5
1

7
8 6

13
 4
3

8 7 6 5
2 1 10 9

11

14
 2 3 4
1 5

9 10 11
6 7 8

12

15
1
2 3

4
9
10

6
8

7
16
 4
1

3 2 3

17
1 2

18
 2
1 3
4

6
5

19
 4
5
6
2 3

1
8 7

20
 2 3

1 4

5
8

6
7

21
 3

7
5

22
 3
4
5

2 6

9 8

23
 2
3

4
8
1

6 5
7

24
1 2

25
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