Professional Documents
Culture Documents
The Hawthorne Effect
The Hawthorne Effect
First, it is important to understand the Hawthorne effect in order to effectively identify the
strategies to avoid it. The Hawthorne effect is the tendency of the workers or employees to
perform better when they know that someone is watching them (Dessler, & Phillips, 2008). Due
to the negative effects of monitoring, strategies such as the use of technology and change of
environment are encouraged to reduce the need for the Hawthorne experiment.
Change of environment
A company can turn into Research and Development (R&D) with the aim of developing
new products. This will have a great influence on management theory in essence that the
manager will not be a concern anymore with efficiency. More diversified product lines are
created hence the need for a manager to decentralize by setting up new divisions to oversee the
new products. With this move, the top management will have to rely on divisions’ employees
and managers on decision making. Additionally, managers will allow low-level employees to
decide on what to do to increase innovation. The success of this strategy is based on the fact that
managers will use the people-oriented approach in managing the workforce (Dessler, & Phillips,
2008).
Use of technology
Large factories such as clothing manufacturing industries can use technology embedded in
workers’ machines such as radio frequency identification (RFID) to monitor work progress.
There is no need for employees to be informed because the firm will use the information
obtained. Information obtained will be used to make a decision on whether the Hawthorne effect
is necessary for workers handling simple tasks or the ones working on complex tasks
THE HAWTHORNE EFFECT 3
(McConnell, 2010). The organization will then decide on the way forward-whether Hawthorne is
necessary or not.
THE HAWTHORNE EFFECT 4
References