Ashley Ketten

856 Rt IL 127 Greenville, IL 62246 | ashleyketten@yahoo.com | 618.407.8838

PROFESSIONAL SUMMARY
 Enthusiastic and ambitious customer service specialist with wide-spread transferable skills in
management, sales, and operations
 Exceptional ability to connect with people and understand their wants, needs, desires, and
delivering legendary service on every interaction
 Driven to do the absolute best at every assign and detail oriented while getting tasks completed in
a timely manner

CORE COMPETENCIES
Handling Pressure
Leadership
Adaptable
Initiative
Time Management

WORK EXPERIENCE
Double J Doggie Play N Stay
Manager 11/2017-Current
 Ensure the highest quality of performance and care for each pet visitor
 Manage the company’s human resources, including interviewing, hiring, and supervision
 Assist the daily lodging, daycare and customer service operations when necessary
 Trusted with the responsibility of opening and closing the business

KFC/Taco Bell
Shift Leader 07/2015-12/2017
 Assisted Profit and Loss management by following cash control/security procedures
 Ensured Team Members complete all assigned duties and serve safe, quality food in a friendly
manner
 Interacted with customers to ensure they have a positive experience while remaining
knowledgeable about menu items and promotions

EDUCATION
Bachelor of Science in Health and Wellness Anticipated Grad Date: 06/2020
Purdue University Global, Indianapolis, IN
Relevant Coursework
Stress- Critical Issues in Management and Prevention
Vitamins, Herbs, and Nutritional Supplements
Current Trends in Exercise and Fitness
Complementary and Integrative Medicine
Contemporary Diet and Nutrition

Associate of Science 12/2017

Kaskaskia College, Centralia, IL