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Japanese follow one more system, which is 'nothing better to lay down standards for all influencing factors

should be kept on the floor'. Even heavier items should like sound, light, ventilation, humidity, tidiness of dresses,
Q be kept over a platform or pieces of wood / bricks, etc. etc.
U
A Once a place is determined for each and every item The following questions would aid in deciding further course
L employees should be trained and disciplined to keep of action.
I any item in its allocated place. This is very important
• Is anyone's uniform dirty or untidy?
T for the purpose of subsequent use of the item.
Y • Are there sufficient lights ?
This is a useful practice even for home. The advantage
and benefit of this system is realized only when it is • Is the noise or heat at your workplace causing
T practiced. discomfort?
O
The answers to the following questions will lead the • Is the roof leaking ?
O
L employees to further action to be taken in this regard. • Do people eat at designated place only?
S • Are passage ways and storage places. Clearly
indicated ? Step - 5 : SHITSUKE (Self Discipline)
• Are commonly (frequently) used tools and stationery Means "training and educating people to be
separated from those seldom used ? systematic and disciplined". It is important to make
employees aware of their responsibilities, involvement and
• Are containers and boxes stacked up properly ?
what is expected out of them.
• Are fire extinguishers and hydrants readily
Hence educating them and training them is the prime factor
accessible?
which would bring in discipline and system in the work
• Are raw materials, WIP, finished goods, etc. place. It should be followed up by monitoring and control.
separately kept in appropriate places? Wherever abnormalities are found the same should be
intimated to the concerned for correction. This would
Step - 3 : SEISO (Shine - Cleanliness)
ensure employees adhering strictly to the rules and
Means maintain cleanliness in your work place. regulations of the company.
Cleanliness is insisted on all the places around the
The questions like the ones given below would lead to
employee which includes, the floor, machine,
status of present situation.
equipments, pipes, wires, electrical fittings, etc.
• Are regular 5s checks conducted?
An employee should take care of everything visible to
him. Religious people normally say, cleanliness is next • Do people clean up without reminders?
to Godliness! and Work place is to be treated like a • Do people follow rules and instructions?
place of worship!
• Do people wear their uniforms and safety gear properly?
The essence of all these sayings is that every employee
should take responsibility for the thorough cleanliness • Do people assemble in time?
of his / her work place. This will end up with clean
atmosphere and environment in the entire plant or Benefits of 5S
company. • Work place becomes clearer and better organized.
The following questions would help in identifying areas • Shop and Office working becomes easier and safer.
for concentration.
• Results are visible to every one - insiders and
• Are the floor surfaces dirty ? outsiders.
• Are the machines and equipments dirty ? • Visible results enhance generation of more new ideas.
• Are wires and pipes dirty and stained ? • People tend to be more disciplined.
• Are machine nozzles dirtied by lubricant? • People start living in their work place and hence the
• Are shaded, light bulbs and light reflectors reflects work.
dirt? • People become proud of their clean work place
Step - 4 : SEIKTSU (Standardization) • People's efficiency goes up
Means "maintain a standard". This refers to the • Greater people involvement
Quality of work place. A high standard maintained in • Less absenteeism
around will motivate the employees to take more interest
in their work and perform better. • Avoid delay

It should also be clearly known and understood what is • Induces clear thought process, hence more
the standard we like to maintain. It would be always • suggestions and creative ideas are generated.

146 Employability Skills - (NSQF) Quality Tools : Theory 2.5.65

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