Professional Documents
Culture Documents
LW Darryl Gitter
LW Darryl Gitter
• Excels in recruiting, training, motivating, evaluating, counseling and managing top-performing employees;
proven abilities in delivering training via both classroom and on-the-job environments.
• Reputation for solid prioritization, communication, negotiating, interpersonal, and presentation skills.
• Highly versatile and adept in coordinating sales promotions, orchestrating marketing events, strengthening
customer relations, improving cost savings, and controlling inventory through ordering, rotation, and display.
• Diligently complies with established budget parameters to minimize operating costs, accurately balances
accounts, and prepares detailed sales and revenue reports.
• Possesses well-honed multi-tasking abilities; efficiently balances competing priorities.
PROFESSIONAL EXPERIENCE
Shoe Carnival, 2008 to 2009
Floor Supervisor
• Applied dynamic leadership talents to direct daily business operations with accountability for profit and loss
management, policy and procedure development, customer satisfaction, and inventory control.
• Recruited, hired, trained, and managed 20+ employees; consistently emphasized team cohesiveness to
optimize productivity and sales performance.
• Leveraged exceptional planning and organizational strengths to devise staff work schedules.
• Exercised superior negotiating and problem solving skills in responding to customer complaints.
• Frequently calculated, analyzed and monitored satisfaction ratings and survey findings.
• Oversaw inventory deliveries and ensure accuracy while maintaining exemplary vendor relationships.
Customer Service Officer, 1999 to 2006 – Regency Inn and Elegant Farmer, and Marianne, Inc.
Assistant Manager, 1996 to 1999 – Denny’s Restaurant, MEF Enterprises and Orchard Ridge Country Club
EDUCATION
Associate’s Degree in Travel & Hospitality Management, International Business College
Inventory & Reservation Software Training, Menard’s