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How To Improve Hse Culture: Daoud Mongi
How To Improve Hse Culture: Daoud Mongi
How To Improve Hse Culture: Daoud Mongi
HOW TO IMPROVE HSE CULTURE
Daoud Mongi
HOW TO IMPROVE HSE CULTURE
• Health, Safety and Environment (HSE) culture
is the product of individual and group values,
attitudes, competencies, and patterns of
behavior that determine the commitment to,
and the style and proficiency of, an
organization's health, safety and environment
(HSE) programs.
HOW TO IMPROVE HSE CULTURE
• Organizations with a positive HSE culture are
characterized by communications founded on
mutual trust, by shared perceptions of the
importance of HSE, and by confidence in the
efficacy of preventive measure”.
HOW TO IMPROVE HSE CULTURE
• HSE goals are to have no accidents, no harm
to people, prevent pollution and minimize
damage to the environment and assets.
HOW TO IMPROVE HSE CULTURE
• HSE considerations start from the
identification of a possible acquisition and
continue all the way through to final
decommissioning and disposal.
HOW TO IMPROVE HSE CULTURE
• All the people involved in the life of a field,
through all these stages, need to be aware of
the relevant HSE requirements and be in
position to comply with them.
HOW TO IMPROVE HSE CULTURE
• To achieve this, any company involved should
create, improve and maintain a company HSE
culture.
HOW TO IMPROVE HSE CULTURE
The key issues for building and enhancing a positive and
sound HSE culture are :
• Development, implementation and maintaining of HSE
policy and strategic objectives and HSE MS;
• Dedicated commitment, behavior and attitudes of senior
management on HSE issues;
• Risk assessment and management;
• Competence and training ;
• Procedure and work instruction;
• Establishment and implementation of communication
process.
1. DEVELOPMENT, IMPLEMENTATION
AND MAINTAINING OF HSE POLICY,
STRATEGIC OBJECTIVES AND HSE MS
1. DEVELOPMENT, IMPLEMENTATION AND
MAINTAINING OF HSE POLICY AND
STRATEGIC OBJECTIVES AND HSE MS
• Health Safety and Environmental
(HSE) Policy defines and documents
the Company’s commitment to health
and safety of individuals, integrity of
company propriety and of the
protection of the environment.
HSE Management System is developed to
assist in the achievement of company’s HSE
Policy and goals. This document describes
the methodology by which the company
intend to implement its policy.
Organisation,
resources and
documentation
Planning
Implementation
And monitoring
Policy
Strategic HSE
objectives
Organisation,
resources and
documentation
Planning
Implementation
And monitoring
Organisation,
¾Measurable resources and
documentation
¾And reviewed regularly
Planning
Implementation
And monitoring
Policy
¾Organisation structure and
Strategic HSE
objectives
responsibilities Organisation,
resources and
¾ Management representative(s) documentation
Leadership and
¾Resources Evaluation and
risk management commitment
¾Competence and training
Planning
¾Contractors
Implementation
And monitoring
¾Communication
Auditing and Continual
¾Documentation and its control reviewing improvement
IDENTIFICATION AND EVALUATION OF HSE RISKS, FOR ACTIVITIES,
PRODUCTS AND SERVICES, AND DEVELOPMENT OF RISK REDUCTION
MEASURES, ADDRESSING:
Policy
Strategic HSE
objectives
¾Identification of hazards and effects
Organisation,
resources and
¾Evaluation documentation
¾Objectives and performance criteria
Planning
¾Risk reduction measures
Implementation
And monitoring
Policy
Strategic HSE
¾Asset integrity objectives
Organisation,
¾Procedures and work instructions resources and
documentation
¾Management of change contingency Leadership and
Evaluation and
risk management commitment
¾Emergency planning
Planning
Implementation
And monitoring
¾Activities and tasks Policy
Strategic HSE
objectives
¾Monitoring
Organisation,
¾Records resources and
documentation
Organisation,
¾Reviewing resources and
documentation
Planning
Implementation
And monitoring
• The foundation of an HSEMS and
consequently HSE culture is leadership and
commitment from the top management of
the company, and its readiness to provide
adequate resources for HSE matters.
DEDICATED COMMITMENT, BEHAVIOR AND ATTITUDES OF SENIOR
MANAGEMENT ON HSE ISSUES
• Particular attention is drawn to the
importance of senior management
providing a visible expression of
commitment. Failure to do so will
undermine the credibility of HSE policy and
objectives.
DEDICATED COMMITMENT, BEHAVIOR AND ATTITUDES OF SENIOR
MANAGEMENT ON HSE ISSUES
Demonstrations of commitment to the HSEMS at
different management levels include, amongst others :
• Allocating the necessary resources, such as time
and money, to HSE matters ;
• Setting a personal example in day‐to‐day work ;
• Putting HSE matters high on the agenda of
meetings, from the Board downwards ;
• Being actively involved in HSE activities and
reviews, at both local and remote sites ;
DEDICATED COMMITMENT, BEHAVIOR AND ATTITUDES OF SENIOR
MANAGEMENT ON HSE ISSUES
• Communicating the importance of HSE
considerations in business decisions ;
• Recognition of performance when objectives
are achieved ;
• Encouragement of employees’ suggestions for
measures to improve HSE performance;
• Participation in internal and external
initiatives.
DEDICATED COMMITMENT, BEHAVIOR AND ATTITUDES OF SENIOR
MANAGEMENT ON HSE ISSUES
• Knowledge about the development of an
organisational culture builds on the
recognition that whatever is given systematic
attention and priority by management
becomes culture.
• So management responsibility and behaviour
are central elements in the work of building
an HSE culture".
DEDICATED COMMITMENT, BEHAVIOR AND ATTITUDES OF SENIOR
MANAGEMENT ON HSE ISSUES
• The management plays a key role as the
provider of the company's values and
visions in the HSE area.
DEDICATED COMMITMENT, BEHAVIOR AND ATTITUDES OF SENIOR
MANAGEMENT ON HSE ISSUES
• The ability of managers to develop close
relations with and convey values to their own
subordinates is crucial for the outcome.
• Trust and respect must be earned.
APPRECIATED MANAGERS ARE
CHARACTERISED AS BEING:
• Open, trusting, honest, present, decisive,
professionally able
UNAPPRECIATED MANAGERS ARE
CHARACTERISED AS BEING:
• Closed, unpredictable, unfair, critical,
stressful absent
The failure on the part of management to give
proper and clear direction was a contributory
cause of the disaster.”
3. RISK ASSESSMENT AND
MANAGEMENT
3. RISK ASSESSMENT AND MANAGEMENT
Definitions
Hazard :
• Is a source of potential harm or damage or
situation with potential for harm or damage.
Risk :
• Risk has two element :
‐ The probability that a hazard may occur
‐ The effects of the hazardous event
• HAZARD EFFECT X PROBABILITY = RISK
3. RISK ASSESSMENT AND MANAGEMENT
• Assessment and control of the HSE risks
associated with all life cycle activities is
fundamental to successful management of the
business.
3. RISK ASSESSMENT AND MANAGEMENT
• MAIN PROCESS :
The process involves identifying potential hazards,
assessing risks and reducing them to levels as low as
reasonably practicable (ALARP). Results and
information on the assessment are communicated to
the workforce. Continuing efficiency and
appropriateness of controls are maintained through
regular monitoring review and feedback.
4. COMPETENCE & TRAINING
4. COMPETENCE & TRAINING
Competence and training is important to ensure that work is
carried out safely and in a manner that will protect the
environment.
The level of competence for any position will be determined by
the complexity and risks associated with the work.
Hence, this process should be guided by activity analysis and
risk assessment.
4. COMPETENCE & TRAINING
• The company’s management should ensure
that personnel are competent to undertake
their work safely and where necessary that
they are provided with appropriate training.
4. COMPETENCE & TRAINING
MAIN PROCESS :
The process begins with defining the work to be done
and the competence requirements appropriate to
that position.
HSE competence of staff is assessed and where
appropriate training given to compensate for any
shortfalls.
Competence levels must be maintained and
performance regularly monitored so that the system
can be continually improved.
.
5. PROCEDURES AND WORK
INSTRUCTIONS
5. PROCEDURES AND WORK INSTRUCTIONS
DEVELOPING PROCEDURES
Documented procedures or standards should
be prepared for such activities, defining how
they should be conducted, whether by the
company’s own employees, or by others acting
on its behalf (contractors), to ensure technical
integrity and to transfer knowledge effectively.
5. PROCEDURES AND WORK INSTRUCTIONS
DEVELOPING PROCEDURES
All written procedures should be stated
simply, unambiguously and understandably,
and should indicate the persons responsible,
the methods to be used and, where
appropriate, performance standards and
criteria to be satisfied.
5. PROCEDURES AND WORK INSTRUCTIONS
DEVELOPING PROCEDURES
ISSUING WORK INSTRUCTIONS
Work instructions define the manner of
conducting tasks at the work‐site level,
whether conducted by the company’s own
employees or by others acting on its behalf
(contractors).
5. PROCEDURES AND WORK INSTRUCTIONS
DEVELOPING PROCEDURES
In the case of HSE‐critical tasks, which have the
potential for adverse HSE consequences if
incorrectly performed, these work instructions
should be documented and communicated to
relevant personnel.
6. ENHANCING SAFETY CULTURE
THROUGH EFFECTIVE
COMMUNICATION
6. ENHANCING SAFETY CULTURE THROUGH
EFFECTIVE COMMUNICATION
HSE SAFETY AND COMMUNICATION CULTURE
Effective communication mechanisms are critical
to engage staff in Health Safety and
Environment (HSE) activities, to gain
cooperation and support, and to maintain a
positive HSE culture.
6. ENHANCING SAFETY CULTURE THROUGH EFFECTIVE
COMMUNICATION
In a system of open and two‐way communication,
management provides employees with relevant
information on hazards and risks associated with
the organisation’s operations to build
understanding on how to work safely. They listen
and act on the concerns of employees.
6. ENHANCING SAFETY CULTURE THROUGH EFFECTIVE
COMMUNICATION
HSE CULTURE COMMUNICATION
ELEMENTS:
• Displaying rules and procedures
Putting in place methods for
• Everyone shows support to remind everyone to work
controlling hazards
safely
6. ENHANCING SAFETY CULTURE THROUGH EFFECTIVE
COMMUNICATION
HSE CULTURE COMMUNICATION ELEMENTS :
• Demonstrating the employer’s
Management commitment to • Accept responsibility for HSE
personal commitment, values
minimizing risks in the operations, • Become involved in HSE
and expectations
and complying with all relevant • Provide resources
• Supervising and monitoring
health and safety legislation • Change attitude to risk
work performance
• Assessing competency and
providing revision of training
Employees contribute most when required
• Atmosphere of trust,
effectively in an organizational
encouragement and reward in • Providing feedback on HSE
culture based on trust and • Motivating staff
terms of HSE
cooperation • Recognizing and rewarding
achievement
6. ENHANCING SAFETY CULTURE THROUGH EFFECTIVE
COMMUNICATION
HSE CULTURE COMMUNICATION ELEMENTS :
Employees must be provided with
• Providing instructions on how
the necessary information and • Willingness and competence
to work safely with
training to broaden their to implement reforms and
equipment, tools, materials
knowledge and to gain new skills changes
and processes
to behave and operate safely
Employees contribute most • Meeting to discuss HSE issues
• Individuals encouraged and such us hazard and incident
effectively in an environment that
prepared to report errors and reports, risk assessments and
provides a framework for
near‐misses operating procedures
consultation and communication
6. ENHANCING SAFETY CULTURE THROUGH EFFECTIVE COMMUNICATION
HSE CULTURE COMMUNICATION ELEMENTS :
HSE Culture Element Requirement Communication Element
Putting in place methods for controlling • Displaying rules and procedures to
• Everyone shows support
hazards remind everyone to work safely
• Demonstrating the employer’s
Management commitment to minimizing • Accept responsibility for HSE
personal commitment, values and
risks in the operations, and complying • Become involved in HSE
expectations
with all relevant health and safety • Provide resources
• Supervising and monitoring work
legislation • Change attitude to risk
performance
• Assessing competency and
providing revision of training when
Employees contribute most effectively in • Atmosphere of trust, required
an organizational culture based on trust encouragement and reward in • Providing feedback on HSE
and cooperation terms of HSE • Motivating staff
• Recognizing and rewarding
achievement
Employees must be provided with the
• Providing instructions on how to
necessary information and training to • Willingness and competence to
work safely with equipment, tools,
broaden their knowledge and to gain new implement reforms and changes
materials and processes
skills to behave and operate safely
Employees contribute most effectively in • Meeting to discuss HSE issues such
• Individuals encouraged and
an environment that provides a us hazard and incident reports, risk
prepared to report errors and near‐
framework for consultation and assessments and operating
misses
communication procedures
6. ENHANCING SAFETY CULTURE THROUGH EFFECTIVE
COMMUNICATION
TYPES OF COMMUNICATION :
There are many examples of technical
strategies for HSE communication. The most
commonly used methods for internal
communication include:
6. ENHANCING SAFETY CULTURE THROUGH EFFECTIVE COMMUNICATION
HSE MISSION STATEMENT, POLICY AND STRATEGIC
PLAN :
A HSE mission statement and policy will assist to
define and communicate the direction of the
safety process and will provide a reference for
making HSE decisions. A HSE strategic plan can
communicate the objectives and proprieties that
are aligned with the overall business plan.
6. ENHANCING SAFETY CULTURE THROUGH EFFECTIVE COMMUNICATION
HSE STATISTICS :
An organisation can communicate its performance
through graphs of lost time, medical treatments,
workers compensation rates, severity and incident
rates, and positive performance indicators. These
are used to facilitate continual improvement and
enhance the accountability of line management for
meeting an organisation’s HSE objectives.
6. ENHANCING SAFETY CULTURE THROUGH EFFECTIVE
COMMUNICATION
SAFETY INDUCTION :
Emergency procedures and incident reporting
to enable new employees and contractors
to carry out their duties in a safe manner
from the moment they come on site.
6. ENHANCING SAFETY CULTURE THROUGH EFFECTIVE COMMUNICATION
RISK ASSESSMENT :
Anyone can be at risk without realising it. Some hazards
such as heat, chemicals and moving parts communicate
an immediate threat of injury. However, the risk cannot
always be perceived, e.g., carbon monoxide is highly
toxic and has no smell. A risk assessment can help
identify workplace hazards that pose a risk to people
and the environment, assess the magnitude of those
risks, and apply controls to mitigate risk.
6. ENHANCING SAFETY CULTURE THROUGH EFFECTIVE COMMUNICATION
MANUALS, CHECKLISTS AND OPERATING PROCEDURES :
requirements for working safely. Checklists can used be as ‘checking
profile of plant and machinery. Operating procedures provide advice on
equipment or work in progress can communicate potential danger.
6. ENHANCING SAFETY CULTURE THROUGH EFFECTIVE COMMUNICATION
HAZARDS, INCIDENTS AND NEAR‐MISSES :
Communicating the results of a hazard or incident investigation
demonstrates management commitment in identifying and addressing
underlying causes to prevent a recurrence. The involvement of employees
in suggesting strategies to prevent a recurrence encourages ownership of
the solution(s) and a desire to implement the recommendations. It is
important to have on‐going campaigns to encourage the reporting of
incident and injuries as many employees will not report for fear of
recrimination. This may be the case in some professions where injuries are
regarded as part of the job. Reporting near‐misses ensures remedial actions
are implemented prior to an incident causing injury or ill health.
6. ENHANCING SAFETY CULTURE THROUGH EFFECTIVE
COMMUNICATION
TRAINING :
Training is conducted to respond to gaps in
knowledge (proactive approach), to target
high‐risk groups or areas (reactive approach),
and to adjust perception of risk.
6. ENHANCING SAFETY CULTURE THROUGH EFFECTIVE COMMUNICATION
HSE WEBSITE :
With a vast amount of information available, it is essential that the
critical information on HSE is readily accessed and understood. A HSE
Internet can provide a ‘one‐stop’ that includes the safety manual,
policies and fact sheets. The resources must always be available to
keep the workforce informed so they are better able to respond to
changing risk and to prevent incidents and injuries. For a HSE website
to be effective, people need to know of its existence, they need to be
motivated to access the information, and the information needs to
be updated regularly.
6. ENHANCING SAFETY CULTURE THROUGH EFFECTIVE
COMMUNICATION
BROCHURES, POSTERS AND VIDEOS :
A wide variety of publications on HSE matters are available.
They can range from simple instructional leaflets on
particular topics such as safe lifting, electrical safety,
personal fitness, through to general items such as checklists
and guides to legislation, and sources of further information
to more detailed reports, books, etc.
6. ENHANCING SAFETY CULTURE THROUGH EFFECTIVE COMMUNICATION
HSE MEETING :
The HSE meetings shall be held for the purpose of :
• Discussing/ explaining/reviewing the HSE policies and
procedures;
• Reviewing an accident or a potential accident;
• Bringing up a new Health, Safety or Environment issue
6. ENHANCING SAFETY CULTURE THROUGH EFFECTIVE COMMUNICATION
HSE WEEK :
• A HSE week aims to promote a happier and healthier
workplace by raising the level of awareness amongst
employees, and demonstrating commitment from
management. Such events provide an excellent opportunity
to showcase health and safety at its best, and it’s where
creative activities can be offered.
6. ENHANCING SAFETY CULTURE THROUGH EFFECTIVE COMMUNICATION
PUBLIC REPORT :
Many companies report on HSE in annual report or publish a
separate annual HSE report that illustrates the range of
activities and initiatives undertaken along with a review
of performance standards achieved. Reporting HSE in an
annual report helps to demonstrate an organisation’s
commitment, achievements in workplace safety and
employee welfare, and a systematic approach to HSE risk
management.
6. ENHANCING SAFETY CULTURE THROUGH EFFECTIVE COMMUNICATION
HSE CONFERENCES :
An important aspect of constructing a culture relates to
the way we cooperate, communicate and build
relationships with other people, and how we develop
and use shared knowledge, skills and values.
7. CONCLUSION
• Acceptance and understanding of objectives and
measures can only be achieved in a
collaborative and learning culture. Involving
operators, contractors, suppliers, employees,
union officials and management at all levels in
the companies is important.
7. CONCLUSION
• The communication network provides a
cohesive and supportive framework in
which people and systems of work can
interact purposively and co‐operatively.
7. CONCLUSION
• Clear and constructive HSE communication
provides the mechanism by which knowledge and
understanding can be improved to prevent at‐risk
behaviours and to enhance HSE culture.
THANK YOU