IBM Global Business Services
Supply Chain
IBM Maximo Property Performance Management Solution
Highlights
 Extends IBM Maximo™ property
portfolio management in Estates,
Facilities. Environment and
Projects functions beyond ‘core’
Maximo capabilities.
 Enables expanded monitoring,
assessment and measurement
of key property management
performance metrics.
 Enables hierarchical views from
the whole portfolio, to individual
buildings and assets.
 Enables yearly and monthly
‘targets versus actuals’
comparisons.
 Based upon IBM’s own experience
of managing a complex,
international portfolio.
Property Management and Oversight
Managing a large, possibly international, port-
folio of properties is complex. Managing the
overall performance of costly property assets
requires a host of disparate information that
invariably resides in multiple source systems.
In addition, the marketplace trend for prop-
erty management organizations to centralize
their organizations and to outsource delivery
of their services creates further challenges
for effectively managing an entire, complex
portfolio. Obtaining key performance informa-
tion, such as total cost of occupancy, is diffi-
cult when data comes from multiple sources,
especially when it must conform to ‘bench-
mark’ standards.
IBM, itself faced these challenges when it
outsourced the delivery of services through-
out Europe. Its solution was to create its own
‘hub’ of data, linked to the systems of its
service providers. IBM Global Business Ser-
vices has taken this internal concept, which
has been honed and proven over the past
five years, and has produced an equivalent
solution using IBM Maximo™.
Maximo, one of the world’s leading asset
management solutions, has long supported
the challenges of property and facility man-
agement. IBM Maximo Professional Ser-
Management
vices has enhanced the already significant
property management support capabilities
of Maximo, to extend its functionality with
IBM Maximo PPMS (Property Performance
Management Solution). Maximo PPMS has
added new dimensions and capabilities to
support property management, particularly
in Estates (including leases), Facilities (in-
cluding space management), Environment
(including utilities and carbon consumptions)
and Projects (including approvals and project
management).
Applying PPMS still permits Maximo to be
used in its ‘traditional’ mode–data is input
directly by in-house staff, and services are
managed and delivered internally. However,
PPMS adds a dimension--key data can be
imported from external systems belonging
to suppliers, or other third parties. PPMS is
used as a data repository that stores and
consolidates this data, and permits Key Per-
formance Indicators (KPIs) from providers to
show the performance of all estates, facili-
ties, environmental or projects assets. This
facilitates calculations regarding total cost of
ownership of individual buildings, and can
be rolled-up into sites, areas and regions, to
reflect the whole portfolio.
Maximo PPMS —
Making Property Assets Clearer
Maximo has always offered capabili-
ties that help organizations to better
understand their property manage-
ment operations, needs, and options.
These capabilities have evolved over
time, in response to emerging market
needs and to specific requests from
our customers—with added input from
our Maximo consultants. The additional
features of PPMS provide a whole new
set of Maximo attributes and applica-
tions that extend Maximo well beyond
its core product functionality. All have
been built on IBM’s own experience of
managing its large property portfolio,
and are aimed solely at maximizing the
output of property assets–frequently the
second largest spend item on organiza-
tions’ balance sheets.
PPMS Benefits
PPMS provides comprehensive views
on the entire property portfolio man-
agement data set, containing both func-
tional performance management and
transactional asset management data
items. Specific benefits include:
• Improves access and decision-
making via common and consistent
aggregated data.
• In-house users are focused on
information relevant to them and do
not have to search multiple external
systems, each of which require
training.
• Improves visibility, enabling matching
of financial system records with
supplier work orders, and tighter
Business Control where needed.
• Built using IBM Maximo configuration
tools that can respond flexibly to
individual customer needs
PPMS allows corporate organisations to
maintain property data definitions and
ownership in-house, thus safeguarding
critical property data. And since the key
asset and performance data is retained
PPMS Structure Real World Example
California
Organization
University
Southern
Region
California
Area UCLA
Site Main Campus
Land North Car Park
Building(s) Library – data such as:
• Address
• Building Manager
• Date Built
• Number of Floors & Layout
• Utilities Consumption
in-house, PPMS also gives them the in- • Carbon Output
• Critical Assets
formation and flexibility to alter their sup-
• Maintenance Record etc.
plier base. The resultant data on assets
and portfolio performance—both target
and actual—can be shared with bidders,
enabling them to make better informed
and more cost-effective, bids. Property Address – Property Regions
and Property Areas applications that
Estates Management capture:
Property Locations – Allows creation of • Address details
property specific information: • Regions creation within an
• Property Type, level and unique organization, and areas creation
property reference number within a region
• Property picture, map and property • Assignment of properties (Maximo
contacts Locations) to an area
• Property and company addresses
Estate Manager – Provides estates
to various standards
data including:
• Building and land details
• Freeholds, leases and future
Leases – Captures lease-in and lease- leases attached to property
out information: • Yearly and monthly property cost
• Lease boundary areas, cross- breakdowns
referenced to Maximo locations
Estate Area – View of properties
• Rents, valuations, rights and
belonging to an area; buildings and
obligations
land within the property, including:
• Lease events
• Total freeholds and freeholds by
Freeholds – Captures freehold property
information: • Total leases and leases by
• Freehold boundary areas, cross- property
referenced to Maximo locations • Yearly area, and monthly property
• Valuations, rights and obligations cost breakdowns
Facilities Management
Asset Register – Provides new
attributes including:
• Critical asset indicator
• Asset energy rating
• Asbestos indicator
Asset Manager – Gives asset
managers a property asset and work
overview:
• Major assets attached to a
property or building
• Planned and reactive service
requests; work by building listed
by year and by month
• Overall property, and specific
building CO2 summaries
• Property yearly and monthly cost
summaries
Space Manager – Delivers space and
occupancy data through Maximo from
CAD or GIS packages
Facility Area - Presents area property
views, including land and buildings:
• Property and building asset
summaries
• Property and building work
summaries
• Property and building space
summaries
Environmental Management
Facility Periods – Allows reporting
periods definition against property,
building or lower hierarchical location
Utility Streams – Allows utility
monitoring and defines attributes:
• Measurement unit, utility type,
carbon factor multiplier, utility
vendor, meter name and report
indicators
Waste streams – Allows waste streams
creation for monitoring, and defines
attributes:
• Measurement unit, waste type,
disposal type, carbon factor
multiplier, waste vendor (optional),
meter name (optional) and report
indicators
Utilities – Allows input of target and Environmental Area – Presents view
actual values against a utility stream: of properties within an area, and
• Usage, cost, and carbon buildings and land within the property:
(calculated), target against actual • Property and building utilities; YTD
• Heating degree days and cooling summary, target against actual
degree days • Property and building waste; YTD
• Utility performance, carbon summary, target against actual
emission and cost performance • Consolidated property and
reports (5 each) building utility and waste carbon
emissions summary, target against
Waste – Allows input of target and
actual
actual values against a waste stream:
• Consolidated property and
• Target volume, cost and carbon
building utility and waste cost
(calculated), target against actual
summary, target against actual
• Waste performance, carbon
• Consolidated building utility and
emission reports and cost
waste carbon emissions by net
performance reports (5 each)
area
Utility Manager – Provides property • Building energy efficiency and
utility overview: environmental impact ratings
• Utility consumption per month and
per year, target against actual Projects Management
• Utility cost per month and per year, Project Approvals – workflow to gain
target against actual approval for projects
• Work orders hold the activity data
• Utility carbon emissions per month
Project Management – work can be
and per year, target against actual
defined and costs collected
Waste Manager – Provides property • Control at project or task levels
waste overview:
• Waste generation per month and Integration – links to MS Project and
per year, target against actual Primevara
• Waste cost per month and per Maximo PPMS also provides Regional
year, target against actual and Area Data Books that summarize
• Waste carbon emissions per data listed above, to provide a compre-
month and per year, target against hensive overview of all these elements.
actual
Environment Manager – Provides
property utility and waste overview:
• Utility consumption per year, target
against actual
• Waste generation per year, target
against actual
• Consolidated utility and waste
costs per year, target against
actual
• Utility and waste cost per year, split
target against actual
• Utility and waste carbon emissions
per year, target against actual
• Utility and waste carbon emissions
per year, split target against actual
Why IBM? For more information © Copyright IBM Corporation 2009
The Maximo PPMS solution is delivered To learn more about IBM Global IBM Global Services
Route 100
only through IBM Maximo Professional Business Services, or IBM Professional
Somers, NY 10589
Services, the Maximo consulting arm of Services, contact your IBM sales U.S.A.
IBM Global Business Services. Our con- representative, or visit: Produced in the United States of America
sultants are uniquely qualified to assist ibm.com/gbs/assetmanagement.com 01-09
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As part of the world’s largest and most ex-

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organization our IBM Maximo Professional
Services consultants deliver the most
comprehensive approach to your solution.
They will help you implement the most
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