Transparency Report Lowres 2018 PDF

MADE
D I F F E R E N T.
TR A N S PA R E N C Y
REPORT 2018
CONTENTS OUR
AMBITIONS
N AT U R E . I T M E A N S T H E W O R L D TO U S . 04 REPORT OVERVIEW 52 OUR SUPPLY CHAIN BY 2023

06 From Our Founder 54 Who We Work With
I C E B R E A K E R S TA R T E D W I T H A C H A N C E M E E T I N G 08 Our Purpose And Where
O N A N E W Z E A L A N D M E R I N O S TAT I O N , W H E R E O U R 09 From Our CEO 56 Supplier Matrix
LEAD THE INDUSTRY TO
FOUNDER JEREMY MOON FIRST ENCOUNTERED NATURAL FIBER PRODUCT
10 Our Business 58 Our Supply Chain Ecosystem
M E R I N O A N D I T S N AT U R A L A N D M I R A C U LO U S SOLUTIONS, BY AIMING TO
12 About This Report 60 Human Rights
Q U A L I T I E S . T H I S A N C I E N T F I B E R W A S S T I L L R E L A T I V E LY REPLACE AND RECONSTITUTE
14 Transparency 62 A Year In Our Supply Chain
U N K N O W N AT T H E T I M E , B U T J E R E M Y K N E W ALL REMAINING SYNTHETICS
16 icebreaker Materiality 64 Social And Environmental
I N S T A N T LY T H A T I T W O U L D B E T H E P E R F E C T N A T U R A L IN OUR PRODUCT LINE.
Assessment Responsibility
A LT E R N A T I V E T O S Y N T H E T I C O U T D O O R C L O T H I N G .
20 Our Progress 70 Audit Update
S I N C E T H EN , I C EB R E A K ER H A S G R OW N I N TO A WO R L D
22 OUR GROWERS & FIBER
72 Case Study: Venitra
0% ACRYLIC
C L A S S S U S T A I N A B LY- D R I V E N A P P A R E L C O M P A N Y,
24 An Introduction To Merino 76 OUR PEOPLE
W O R K I N G W I T H W H AT N AT U R E P R O V I D E S , W I T H A
B E L I E F T H AT N AT U R E I S T H E A N T I D OT E H U M A N S 26 Nature's Performance Fiber 78 Counting On Our People WE WILL FULLY EXIT FROM
N EED TO B A L A N C E FA S T ER , B U S I ER L I V ES I N A N E V ER- 28 Ethical Merino Sourcing 80 Life At icebreaker USING ACRYLIC BY SS20.
CHANGING WORLD. 30 Animal Welfare 82 Generating Our
32 The icebreaker Growers Club People Power
A S A N I N D U S T R Y, T H E A P P A R E L S E C T O R H A S T O 38 Case Study – Lake Heron Station 84 The Sheep Dogs NO MORE
WO R K H A R D TO D R I VE T H E C H A N G E N EED ED TO
R E D U C E O U R I M P A C T O N T H E P L A N E T, A N D I T T A K E S 42 OUR PRODUCT 86 APPENDIX
PLASTIC BAGS
S M A L L S T E P S TO M A K E B I G C H A N G E . AT I C E B R E A K E R 44 Our Design Principles 88 Transparency Inbox
W E A R E C O M M I T T E D T O C O N T I N U A L LY S E E K I N G 45 Our Fabrics Overview IN 2019 LAUNCH A
A LT E R N A T I V E W A Y S O F P R O D U C I N G N A T U R A L , E T H I C A L 46 Our Core Fabrications 90 Grower Listing WATER-SOLUBLE BAG
A N D S U S TA I N A B L E S O L U T I O N S A N D S H A R E O U R 50 Packaging 92 Supplier Listing FOR THE DISTRIBUTION AND
D E VELO PM EN T A N D P R O G R ES S S O OT H ER S C A N DELIVERY OF PRODUCT.
106 Materiality Matrix
L E A R N A N D A D A P T.
TR ANSPARENC Y IS ABOUT SHARING OUR PROGRESS

A N D B EI N G R ES P O N S I B L E. W E’ R E N OT P ER FEC T B U T BY 2019
W E A R E C O N S T A N T LY S T R I V I N G T O B E B E T T E R .
PUBLISH A 5-YEAR
I C E B R E A K E R . M A D E D I F F E R E N T. SUSTAINABILITY ROADMAP
DEFINED BY OUR MATERIALITY
ASSESSMENT WITH INTEGRATED
BUSINESS GOALS.
icebreaker - Transparency Report 3

REPORT
OVERVIEW
OVERVIE W
Location: Omarama Station, New Zealand

Report Overview Report Overview
FROM OUR
FOUNDER
“ We are constantly struck by the irony of the industry to promote the
use of synthetic fabrics as the ‘ideal technical’ layer. Really? Plastic
against your skin? We believe there is a better way and nature has
the answers.”
ICEBREAKER IS We also recognize that it is impossible to run a

completely flawless business. Our commitment means
ABOUT ICEBREAKING we take responsibility in all four areas - caring for
people, animal welfare, the environment and our
business. We aren't perfect, but we are conscious of
We explore the relationship between people and nature. our choices, and are constantly striving for better.
It’s about kinship, not conquering. Nature is our hero. We
believe living a life connected to nature is good for us. The apparel sector faces some specific challenges.
It’s the critical antidote to our busy city life. These include: fast fashion and overconsumption, animal
cruelty, a reliance on unsustainable materials, toxic
Our purpose is to offer our customers a natural emissions, invisible supply chains due to extensive sub-
alternative to synthetics and to disrupt the outdoor contracting and working conditions at the expense of
industry towards sustainable solutions. It’s why we exist. people’s fundamental human rights.
We are constantly struck by the irony of the outdoor
industry to promote the use of petroleum based, Together, with our people, suppliers and customers,
synthetic fabrics such as polyester and polypropylene we want to make a positive difference. We were born
as the ‘ideal technical layer’. Really? Plastic against your to challenge the industry norms with an outsider
skin? We believe there is a better way and nature has perspective - to be not only the natural fiber champions,
the answers. but together with our customers to be champions of
nature.
icebreaker pioneered the ethical and sustainable
production of natural performance clothing as an We are proud to be part of a global movement working
alternative to petrochemical synthetics. And we have on better ways to relate to each other and the natural
a higher purpose beyond the clothes we make. world around us.
Our founding purpose defines not just what we Thank you for joining us on this journey.
make, but how we make it. It guides every design
and development choice we make, it guides our
manufacturing and distribution decisions, and it powers
how we operate as a global team wanting to make
a difference. Sustainability isn’t just a feature of our
products, it’s in the values and design of our business.
Jeremy Moon
We are committed to a business based on high
performance nature based fabrics, and our supply
chain is built on the foundations of transparency and To discover more about our founding story visit
traceability. icebreaker.com/insideicebreaker
Jeremy Moon, Founder
6 icebreaker - Transparency Report icebreaker - Transparency Report 7

OUR PURPOSE FROM OUR CEO

2018 UPDATE
“ Driven by the belief that nature has the solutions, we provide the WELCOME A big contributor is apparel made from
petrochemical-based synthetics. We believe that as a
natural performance alternatives to synthetic based apparel, to create change agent both in the lives of our consumers, and
across the apparel industry globally, we can promote the
a healthier more sustainable future for our species and the planet.”
Working alongside nature, it’s impossible to ignore
the seasons and cycles. Things change all the time – use of natural materials and help reduce this pollution.
it’s natural. Nothing remains stagnant. Right now at
icebreaker, it’s a time of new growth - and this report Compiling this annual report keeps everyone up to date
is part of that. with both the changes we are making and the ones we
need to make. A new step for us this year was our first
OUR VISION OUR BRAND ETHOS NATURAL Last year, we published our first Transparency Report. independent materiality assessment. This has helped
PRINCIPLES It flung open the doors of our business for all of the us to find out more about the key ways that icebreaker
world to peer in. Opening up like this tested our nerve, impacts the environment and the society we live and
Living with nature: we see a future icebreaker is about icebreaking. but at the same time we knew it was the right thing to work in. It has provided us with more ways in which we
where we learn to live with nature, We explore the relationship between Nature tends to be guided by three do. We are humbled and excited that this was so well can improve by hearing the opinions of our internal and
not exploit it. people and nature. distinct rules. These apply to a received by our own industry and beyond. But there’s external stakeholders. Most importantly, this process
high-country sheep station, an still plenty to do and much for us to learn. Just like nature shared the ways our stakeholders want to improve,
Living a life connected to nature is We believe that ‘nature knows best’. ecosystem such as a forest floor, itself, we must keep evolving - and as we’ve always giving us insight beyond our own.
good for us. Nature is the antidote It’s about kinship, not conquering. and our business philosophy. done, we turn to nature for inspiration.
to our busy lives. Nature is our hero. After 23 years, we still haven’t reached the limits of what
Adaptation Of course, one of the big changes for us since last year we can achieve with our natural, ethical, sustainable
We believe there is a way to build an is that we're now part of the VF Corporation family. fiber. We're passionate about working with nature.
organization that uses the laws of Living things thrive or die based It’s the next chapter in our adventure. Joining such a Naturally, we aren't perfect and are continually
nature as our inspiration. on their ability to adapt to their progressive portfolio of brands opens up huge potential striving for better. As we progress to the future, we
changing environment. to influence the future of apparel, even from our far wholeheartedly accept our responsibility to treasure
corner of the world. our full ecosystem - our people, our places,
Symbiosis our products - more than ever.
We need to move forward. The clothing industry faces
Living things work together for many challenges, including overconsumption, a reliance Thank you for your interest in what we do.
mutual benefit. on unsustainable materials, toxic emissions, animal-
welfare issues and poor working conditions. One of the Greg Smith
Sustainability biggest issues we need to address is plastic microfibers. CEO
Nature doesn’t waste anything. That

is a uniquely human trait.
Plastic micro-fibers now
We believe these principles are the pollute our waterways to such
an extent that they are in the
ideal foundation for our company.
They inform every move we make.
food chain and represent a

major environmental crisis.
To discover more, visit: www.icebreaker.com

OUR BUSINES S
2018 UPDATE
In 1995, icebreaker was NORTH AMERICA EUROPE ASIA

founded by 24 year-old icebreaker Stores 16 icebreaker Stores 3 icebreaker Stores 4
Jeremy Moon in
Countries 2 Countries 33 Countries 8
Employees 163 Employees 67 Employees 0

New Zealand.
In 2018, icebreaker was acquired by global apparel

company, VF Corporation. This gives us an incredible
opportunity to propel natural performance apparel
globally. Jeremy Moon remains involved with icebreaker
as founder, inspirer and natural fiber expert.
Founded 1995, New Zealand Today, icebreaker is sold

Headquarters Auckland, New Zealand through more than 2,500 AUSTRALASIA
Ownership
Structure
A VF Corporation company in 2018.
VF Corporation is listed on the New York wholesale customers and icebreaker Stores 22
in 45 icebreaker retail
Stock Exchange
Countries 2
Management Greg Smith, Chief Executive Officer
Nicola Simpson, Chief Operating Officer
Jason Bloom, Chief Financial Officer stores across 45 countries. Employees 166
Carla Murphy, Chief Brand & Product Officer
Global Sales NZD $227m
Global Unit
4.8m units
Sales
Distribution 2,579 wholesale accounts. eCommerce in 23
countries. 45 icebreaker stores
Global 45 countries. Main markets are Europe,

Markets North America, New Zealand and Australia
Employees 396 direct employees

excluding contractors
Products Natural performing apparel, comprising

next-to-skin categories, including base layer
and supporting mid-outer layer solutions for
men, women and children.

ABOUT THIS
2018 UPDATE
REPORT
WELCOME TO OUR
TRANSPARENCY REPORT.
Our inaugural transparency report launched in 2017, the people who work with us and those who buy our
set a baseline and true to our nature, we set ourselves products. Our plan is to incorporate the insights of the
some ambitious goals. This report is the first of what issues and impacts developed in this assessment into our
will be our ongoing annual updates. Our transparency three-year sustainability strategy.
commitment enables us to share how we do things and
track our progress. Our ambition is to set and meet the We want to continue this conversation, share what
highest of standards from farm to finished goods so our has changed and what we plan to do next. While we
customers have full transparency around where their realize we are not perfect, it’s important we ensure our
clothes come from and how they are made. customers are able to see everything we do and for us
to be accountable for improving and bettering our way
We don't have all the answers, but we are continually where we can. Do keep in touch, we'd love to hear what
searching for a better way. Last year, we launched you think.
transparency@icebreaker. com. This allowed us to open
the doors to our business and encourage people to ask Meredith
us anything and share any areas for improvement. In Dawson Lawry
this report, we share an overview of the most frequently Global Sustainability,
asked questions. Quality and Compliance
Manager
Receiving recognition for our first report, such as an
Outdoor Industry Award, symbolizes how important
the topic of transparency is to our industry and our
consumers. In addition, receiving an A+ rating in the 2018
Baptist World Aid Ethical Fashion Report indicates we
are on the right track as a business, but there is still so
much more we can do.
WANT TO REACH
To further deepen our knowledge of our processes
and impacts, we recently completed a materiality
OUT TO ICEBREAKER?
assessment. This enabled greater conversations
with our key partners and stakeholders, including Read our inaugural report: www.icebreaker.com
growers, suppliers and customers. It highlighted the Ask us anything at transparency@icebreaker.com
environmental, social and governance issues affecting
our business. It also helped us to better understand

T R A N S PA R E N C Y
“ Transparency encourages WHAT IS TRANSPARENCY? TRANSPARENCY & ICEBREAKER
scrutiny, vigilance and
accountability. It’s like
opening one’s front door Transparency means a commitment to full and icebreaker was founded on the need for greater
and allowing others to look

regular public disclosure of all policies, procedures, transparency, openness and honesty in the clothing
progress and real world impacts on workers, animals, industry and to pioneer the availability of nature based
inside. And of course, the communities and the environment. performance apparel.
more doors are open, the

more the picture becomes
For icebreaker, this means opening all our decisions We think people should know exactly what they are
up to scrutiny and assessment. Put simply, our ‘inside’ putting next to their skin, how it was made and all the
clearer, the better we can needs to be the same as our ‘outside’ and we accept effects their choice is having.
understand and ameliorate responsibility for all of it.
supply chain workers’ lives

icebreaker has maintained its transparency by
We acknowledge that transparency alone is not enough. developing a business ecosystem based on close,
and the environment.” But it exposes the structures we use so we can better long-term relationships. These relationships are
improve them. open and honest – there is nothing we can hide from
Orsola de Castro each other. We do not use agents or allow work to be
Founder and Creative Director,
Fashion Revolution outsourced beyond our directly approved suppliers.
WHY IS TRANSPARENCY We know exactly where our fiber comes from and ensure
IMPORTANT? that growers uphold the strongest environmental and
animal welfare practices. We know exactly where our
garments are being made. We take responsibility for the
It is impossible for brands to ensure respect for whole ecosystem.
human rights, sound environmental practices and
uncompromised product quality without knowing where Until now, we haven’t been great at sharing all the
their products are made, who is making them and under details of this with our consumers and business partners.
what conditions. Thank you for asking us to. We are proud to tell people
about how we work and relish any opportunity to do so.
If we can’t see it, we can’t fix it. When companies publish
information about their supply chains and practices it We know that no business is ever perfect. All business
helps NGOs, unions and local communities to trace their requires trade-offs. Transparency opens us up to the
influence and hold them to account. And it helps alert deepest possible feedback on the decisions we make.
the brands themselves to any issues of concern. We need it. That is what will allow icebreaker, the
industry we work in and our entire economic system to
Transparency enables concerned consumers to make evolve and improve.
more informed decisions.
Transparency helps people scrutinize brands and

builds trust.

ICEBRE AK ER The most important issues to icebreaker and

our stakeholders are product quality and
2018 UPDATE
M AT E R I A L I T Y
performance, chemical use, environmental
footprint, human rights and ethical labor
THE PRIORITIES FOR practices and worker wellbeing
ICEBREAKER AND OUR
Most Impor tant

AS SES SMENT
STAKEHOLDERS
PRODUCT
QUALITY AND
PERFORMANCE
E N V I R O N M E N TA L
FO OT PR I N T
HOW WE'RE MADE DIFFERENT Working overtime was specifically mentioned as a HUMAN RIGHTS
worker wellbeing issue, because of the seasonal nature AND ETHICAL
L ABOR PRACTICES
of our merino fiber and products.
WORKER
To continue our journey towards understanding our WELLBEING CHEMICAL
USE
impact and taking responsible action in 2018, we Our wholesalers and retailers wanted to talk more
completed a materiality assessment. The aim was about human rights and wellbeing issues, community
to gather insights on the environmental, social and engagement, product quality and performance. Climate
S I G N I F I C A N C E T O O U R S TA K E H O L D E R S *
governance issues and impacts of our business so that change, and the shift in consumer trends towards
we can ensure we are addressing these in the best simplicity, were seen as potential risks, but they were
PACK AGING
possible way. also seen as opportunities.
COMMUNIT Y C L I M AT E
The process involved capturing the viewpoints and Product quality and performance were key for ENGAGEMENT CHANGE
concerns of our main stakeholder groups, both inside our consumers. They also wanted to hear more from AND CONTRIBUTION
and outside icebreaker. We partnered with Ernst & us about our brand purpose and story. And they were
Young (EY) to complete the assessment. Their expertise concerned about sustainability: packaging and plastic
CIRCULAR
informed the questions asked and provided an open use, alongside chemical use and climate change.
ECONOMY
forum to ensure our stakeholders could be candid in WORKPL ACE
their responses. The process included desktop analysis, C U LT U R E
interviews, defining issues, prioritization and reporting. NEXT STEPS BRAND

PFCs C O M M U N I C AT I O N
The insights we gained were extremely valuable: • Plan for impact: Incorporate the issues, impacts,
challenges and opportunities highlighted in the SYNTHETIC
M AT E R I A L S
icebreaker’s people identified their top issues as assessment into our three-year sustainability strategy
chemical use, product quality and performance, and articulate the priorities and responses to them. ANIMAL SUPPLIER
R E L AT I O N S H I P S
relationships with suppliers and long-term contracts. W EL FA R E
& L O N G -T E R M
They stressed the need for us to focus on what we are • Remain accountable: Report against the issues M O N I TO R I N G , CONTRACTS
INSPECTING
best at, while working with others to make the changes identified in the assessment and continue to track and
AND AUDITING
we want to see in the wider industry. assess our progress.
Worker wellbeing and our environmental footprint • Ongoing dialogue: Continue to focus on stakeholder S I G N I FI C A N CE TO I CEB R E A K ER Most Impor tant
were two key issues for our growers and suppliers. engagement and feedback in order to make holistically
They highlighted the impact and cost of increasing considered changes for the future.
compliance and regulation. They also discussed how There were a total of 22 issues and impacts identified. *Our stakeholders: growers, suppliers, wholesale
we could improve the way we communicate with them. For the full Materiality Matrix please see appendix. customers, consumers.

THE SUSTAINABLE THESE ARE THE FIVE SUSTAINABLE

DEVELOPMENT GOALS IDENTIFIED AS BEING
DEVELOPMENT GOALS THE MOST RELEVANT TO ICEBREAKER AND
2018 UPDATE
WHERE WE CAN HAVE THE MOST IMPACT.

The 17 United Nations Sustainable Development Goals
(SDGs) were established in 2015 to achieve specific SDG ROLE OF BUSINESS WHAT MATTERS TO UN SDG TARGETS
sustainability targets by 2030. They seek to end poverty, ICEBREAKER
protect the planet and ensure prosperity. Business
Identifying 'hot spots' within • Environmental • 12.2: By 2030, achieve the sustainable management and efficient use of
will play a critical role in achieving these goals and the value chain to improve stewardship natural resources
delivering on the promise of sustainable and inclusive environmental and social • Move towards living a • 12.4: By 2020, achieve the environmentally sound management of chemicals and
development. impact. life less plastic all wastes throughout their life cycle, in accordance with agreed international
• Empowering sustainable frameworks, and significantly reduce their release to air, water and soil in order to
Innovation and design to lifestyles for consumers minimize their adverse impacts on human health and the environment
Our materiality assessment furthered our progress on
enable and inspire sustainable • Innovation • 12.5: By 2030, substantially reduce waste generation through prevention, reduction,
incorporating the SDGs into our work by identifying lifestyles and wellbeing. • Industry collaboration recycling and reuse
how these global goals relate to the issues and impacts • 12.6: Encourage companies, especially large and trans-national companies, to adopt
within our business. We are committed to building and sustainable practices and to integrate sustainability information into their
strengthening the wide ranging partnerships needed to reporting cycle
support these goals. We encourage all the businesses Innovation to prevent and • Reducing micro-fiber • 14.1: By 2025, prevent and significantly reduce marine pollution of all kinds, in
we work and interact with to also take up this challenge. mitigate detrimental impacts plastic use particular from land-based activities, including marine debris and nutrient pollution
to marine environments. • Responsible use of
Protecting marine species. chemicals
Support people who depend on • Packaging
oceans. • 'Nature has a better
solution'
Supporting the delivery of • Promoting healthy • 3.9: By 2030, substantially reduce the number of deaths and illnesses from hazardous
health needs around the world. and active lifestyles chemicals and air, water and soil pollution and contamination
Creating decent jobs and • Human rights and ethical • 8.2: Achieve higher levels of economic productivity through diversification,
economic growth. labor practices technological upgrading and innovation, including through a focus on
Upholding labor standards. • Worker safety and high-value-added and labor-intensive sectors
Ending discrimination. wellbeing • 8.4: Improve progressively, through 2030, global resource efficiency in consumption
Embracing diversity • Fair wages and production and endeavor to decouple economic growth from
and inclusion. • Equal work opportunities environmental degradation
• Diversity and inclusion • 8.5: By 2030, achieve full and productive employment and decent work for all women
and men, including for young people and people with disabilities, and equal pay for
work of equal value
• 8.7: Take immediate and effective measures to eradicate forced labor, end modern
slavery and human trafficking and secure the prohibition and elimination of the worst
forms of child labor, including recruitment and use of child soldiers, and by 2025 end
child labor in all its forms
• 8.8: Protect labor rights and promote safe and secure working environments for
all workers, including migrant workers, in particular women migrants, and those in
precarious employment
Measuring, managing and • Land and product • 15.1: By 2020, ensure conservation, restoration and sustainable use of terrestrial
mitigating the impact and stewardship and inland freshwater ecosystems and their services, in particular forests, wetlands,
dependence on land and • Natural resources mountains and drylands, in line with obligations under international agreements
ecosystems. Incentivizing and materials
sustainable land use,
responsible forest management
and environmental stewardship.
Restoring degraded land.

OUR PROGRES S
W H AT W E A R E
W H AT I S W O R K I N G WO R K I N G TOWA R D S
2018 UPDATE
SUPPLY CHAIN
• The traceability and transparency of our • Annual icebreaker Vendor summit • Drive and launch initiatives and
supply chain. We have a publicly shared – promoting communication, safeguards against modern slavery -
In keeping with our commitment to transparency and continuous improvement, the snapshot listing of our supply chain partners. collaboration and continuous Incorporating recommendations from
improvement throughout our supply the Bali Process Forum.
in the table below highlights where we are doing well, and where we can improve. • Our emphasis on direct, long term chain.
relationships with our suppliers. • By 2019 complete a full review
• Responsible purchasing practices of industry certification and
W H AT W E A R E • We have a publicly available Supplier that provide long term forecasts and memberships.
Code of Conduct outlining our Human minimize human rights risks.
WHAT IS WORKING WO R K I N G TOWA R D S Rights policies. Suppliers must agree to this • By 2020 publish an environmental
code as a condition of doing business with • Drive chemical control, waste and footprint report.
icebreaker. water management policies from all
OVERVIEW
the factories we work with.
• Purpose drives our values and mission, for • We actively encourage our • By 2019, publish a 5-year sustainability • Robust auditing, including increased
24 years we have looked to nature for the customers to ‘Ask Us Anything’ via roadmap defined by our materiality measures to protect migrant worker • Publicly disclosing our Restricted
answers. Transparency@icebreaker.com assessment with integrated business goals. rights. We are focused on continuous Substance List.
improvement.
icebreaker is the first purpose-led In 2018, we invested in a • Publish and commit initiatives towards Reduce the use of AIR freight by 68%
acquisition by the VF Corporation. Materiality Assessment to inform five of the United Nations Sustainable • Publicly disclosing our aggregated audit over the last year.
our future business strategies to Development Goals (SDG’s): ratings. Our audit results reflect a high
• Our way of doing business promotes performing supply chain: icebreaker Our involvement in the Bali Process
drive greater betterment of people
transparency and sustainable practices. • #3 Good Health & Wellbeing average 9.2/10 vs industry average 7.8/10. Forum honors our commitment
and the planet.
to engage with NGO’s on global
• #8 Decent Work & Economic Growth • We have grievance mechanisms in place, issues impacting our industry. We will
including direct contact to icebreaker via continue to actively seek opportunities
• #12 Responsible Consumption & Production
workersvoice@icebreaker.com to do so.
• #14 Life Below Water
• On boarding expert partners who share We have successfully traced
• #15 Life on Land our values. our vendor sourced product
components and included the
• By 2020 launch a global purpose-led suppliers of these in our 2018 report
social enterprise initiative. supplier listing.
GROWERS
• We provide long term supply contracts, • Our quality specifications and • Working with VF supply chain create PEOPLE
enabling price stability and sustainability. assurance processes ensure premium greater benefits of scale for the
quality merino wool. Grower network. We have a defined set of Guiding • Clear communication of our business • In 2019 introduce flexible working and
• Our grower accreditation program Principles (values) and a new Code goals and strategic priorities. other workplace initiatives to promote
addresses environmental integrity, social In 2018 icebreaker launched the • By 2020 complete a full Life Cycle of Business Conduct setting out the a healthy balance between work and
responsibility, animal welfare, and fiber Growers Club to further develop Assessment for all aspects of on-farm expectations for ethical business conduct. • Providing opportunities for life outside of work.
quality. This is audited by an independent direct grower relationships and environmental management. icebreakers to combine career
third party. greater grower involvement. The establishment of a global leadership development with adventure, by • Launching of the VF learning journeys
• By 2019 complete ZQ accreditation development program. actively encouraging international and online resources for both individual
• Since 2008 icebreaker has had a strict no The ZQ certification has program of acquiring certification to relocations between our contributors and people leaders.
mulesing policy in place. incorporated a standard ISO 17065. The launch of the Ethics Helpline and global offices.
requiring growers to have a written training to encourage people to speak • Extended ethics training including
• Our partnership with New Zealand Merino, environmental management plan up and feel comfortable asking questions • Retail management and sales techniques for tackling bullying and
enables significant sustainability research. in place. and raising concerns. development programs. harassment in the workplace.
• In 2019 introduce flexible working and other • Social clubs in each region managing • Increased diversity and
workplace initiatives to promote a healthy events and activities to build inclusion initiatives.
PRODUCT
balance between work and life outside relationships and have fun together.
• We prioritize natural fibers above all other We have successfully converted all • By 2023 replace, renew or reconstitute of work.
types of materials, with 84% of total fabric water repellent fabrics to be PFC all remaining synthetic elements in our • Grassroots sustainability groups in
make up produced from natural fiber. free by 2020 (Fall Winter 2019 range). product line. • Launching of the VF learning journeys each office.
and online resources for both individual
We will fully exit from using acrylic We have converted 77% of the • In 2019 launch a water-soluble bag for contributors and people leaders. • Grower connection – encouraging
by SS20. polyester we use to be from the distribution and delivery of product. and organizing station visits to
recycled sources (polyester makes up • Extended ethics training including connect our icebreaker team with the
• Our commitment to ethical and sustainable 5% of our total fiber consumption). • By 2020 drive innovation in product techniques for tackling bullying and spiritual heart of our business.
fiber sourcing; Wool, TENCEL™, recycled design to enabling less material and harassment in the workplace.
Polyester, organic cotton. • Our packaging currently incorporates: garment waste in the design process.
• We have redefined our design principles to - 79% of our paper product packaging is • By 2020 move to using 100% FSC-
include a focus on natural and sustainable FSC Certified certified paper packaging. Ensuring
solutions. 100% of our packaging educates
- 100% of our product packaging is customers on how to recycle it.
• Since 2006 we have held certification to made with vegetable based inks and
the Standard 100 by Oeko-Tex® consumer water based glue • By 2022 convert all nylon fibers to a
safety rating on all our core fabrics recycled source or newly innovated
- The protective polybags we use are natural alternative.
made from recycled polyester and 2018 Progress update
are degradable

OUR
GROWERS
GROWERS
AND FIBER
John Mathias, Stock Manager

Location: Omarama Station, New Zealand
Our Growers And Fiber Our Growers And Fiber
THE MERINO IS ONE OF THE WORLD’S

M O S T A N C I E N T B R E E D S O F S H E E P,
A N D O N E O F T H E T O U G H E S T.
30°C+
86°F + IN SUMMER
-10°C
14°F IN WINTER
AN INTRODUCTION
TO M E R I N O
icebreaker was founded on the Simple, efficient, ingenious. Nature’s solutions aren’t tested in
use of superfine merino wool, laboratories; they face the ultimate continuous field test.
sourced direct from selected
How do we make fiber capable of outperforming Merino survive these extremes through the incredible
stations in New Zealand. synthetic material that provides a better choice for natural engineering of their fleece. It is five times finer
the environment? than a human hair. That’s about twice as fine as regular
All of our products are still wool. This makes it lighter, more breathable and better
The answer is we don’t. Merino sheep do. At icebreaker insulating.
based on this amazing we have over 23 years of experience in specifying the
highest quality, ethically sourced merino. The merino’s summer coat is able to keep cool in
natural fiber. temperatures over 30°C (86°F). In winter, merino
Eons ago, animal hair - designed to keep a mammal grow an extra layer of wool. This keeps them warm as
warm - evolved to become wool. It then evolved to temperatures plummet to -10°C (14°F). A regular sheep
become superfine merino wool. This was an adaptation would not survive.
developed as the merino sheep broke away from other
breeds. They headed to the mountains in search of new
food and to seek safety from predators.
Merino aren’t regular sheep chewing grass in the

lowlands. They have evolved to survive the scorching
summers and freezing winters of New Zealand’s rugged
Southern Alps.

Our Growers And Fiber
N AT U R E’ S “ We were the first company in the world to develop deep, long

term relationships with merino farmers. This has allowed us
to develop unrivalled expertise in specif ying and selecting the
PERFORM ANCE
finest quality merino.”
FIBER
Jeremy Moon
SOFTNESS BIODEGRADATION
WHY ICEBRE AK ER
The special qualities of our merino
make it an incredible natural
performance fiber and a beautiful
fabric to wear. icebreaker merino fibers are so icebreaker merino is a naturally
MERINO?
soft they bend when they contact biodegradable fiber. Under the
the skin. This provides outstanding right conditions it will readily
softness and comfort. biodegrade if buried.
RESILIENCE
icebreaker merino fiber can be

ODOR MOISTURE
extended to more than 30% of
its length without breaking*. Its
SUPPRESSION MANAGEMENT icebreaker pioneered the use of merino in high
wave-like ‘crimp’ structure makes performance outdoor clothing. We still lead the flock.
it more resilient. icebreaker merino outperforms icebreaker merino absorbs
other fibers in its ability to resist moisture from the skin and then We were the first company in the world to develop deep,
the build up of unpleasant odors. emits it into the air. This leaves long term relationships with merino farmers. This has
Odor molecules are absorbed you drier and more comfortable. allowed us to develop unrivalled expertise in specifying
THERMO- into the fiber, effectively locking It will absorb up to 35% of its own and selecting the finest quality merino.
REGULATION them away from your nose. weight in water before feeling
wet – far beyond most synthetic We specify fiber length, strength, diameter, consistency,
fibers**. colour and cleanliness. We even specify our own
icebreaker merino has the icebreaker ‘style’ of raw fiber that ensures we get the
ability to gain and release heat
UV PROTECTION right crimp and structure.
depending on the wearer’s
next-to-skin environment and the
FLAME RESISTANCE Our partnerships also guarantee the highest standards
external conditions. As it absorbs Merino is naturally UVA and UVB of animal welfare. Our animal welfare policy ensures a
moisture it releases a small resistant. healthy, low stress quality of life for the sheep.
amount of heat. Hot conditions Merino’s natural flame resistance
reverse the effect, cooling exceeds that of all other
the skin. commonly encountered textile
fibers.
*Source: Collie, S.R. and N.A.G. Johnson,1998. The benefits of wearing

wool rather than man-made fiber garments. Lincoln, Christchurch,
New Zealand, WRONZ.
**Source: Leeder, J., Wool - Nature's Wonder Fiber,

Australasian Textile Publishers

ETHICAL FIBER QUALITY Ensuring that all wool

supplied to icebreaker
meets key quality
Fiber quality is specified within the icebreaker - Genetics research and selection
Contract for Merino Fiber. tools to optimize sheep production
according to icebreaker
2018 UPDATE
specifications. Wool classing and preparation must meet the requirements
MERINO
contract requirements. - Fiber selection – professional wool
classer training.
ANIMAL WELFARE The protection and Addressed within the icebreaker ZQ - Identifying strategies to assist
AND HEALTH enhancement of animal Accreditation Standard: growers to minimize the risks of
SOURCING
welfare and health - No mulesing stopping mulesing
is a core platform of - No live shipping - Biodiversity in the high country
icebreaker merino and - Growers must comply with all relevant – Understanding the grazing and
a requirement to supply animal-welfare legislation diurnal patterns of merino sheep in
icebreaker. - Growers must have an animal-health plan the high country
that addresses any animal-health-and- - ‘The Perfect Sheep’ – a toolkit
welfare issues and risks on the property for growers to assist in the
- Strict standards and procedure for shearing optimization of sheep health,
- Standards for all animal-health-and- wellness and nutrition
handling procedures - Forage research – fodder crops to
- Growers must have policies and practices in improve animal nutrition and feed
place to manage extreme events quality
We are deeply connected to our roots in New Zealand meet the same high standards as our existing growers. - Sheep are free range, roaming in open
and are equally committed to our New Zealand farmers Our partnership with The New Zealand Merino Company pastures. They have the ability to display
normal patterns of behavior with the
and their futures as demonstrated by the introduction of (NZM) and the ZQ accreditation program has helped us minimum of human intervention
the icebreaker Growers Club, including to establish these relationships with growers in South
icebreaker growers must provide all livestock
10-year contracts. Africa and Australia. We hope this will also encourage with their five basic requirements outlined on
more growers and brands to join us in increasing the page 31.
Where we can, we prefer to source our merino from our global supply of ethically produced merino.
New Zealand growers. However New Zealand supplies a ENVIRONMENTAL All activities on land can Addressed within the icebreaker ZQ - Wool’s environmental credentials
relatively small amount of the global merino wool supply Last season, our contracted supply by country of origin INTEGRITY have adverse effects on Accreditation Standard. Growers must plan – Industry participation and
the environment. Growers and be aware of best practice to manage leadership in the communication of
(estimated to be less than 10%) and within this there is a was 64% New Zealand, 22% South Africa, 14% Australia. must be aware of, and their impacts on the following key indicators wool’s environmental credentials
limited supply that meets our specifications. Therefore, have strategies in place to of sustainability: - Biodiversity in the high
minimize, impacts on the country – the impact of merino
as our demand for wool grows we will continue to source environment. - Healthy soil sheep grazing on high country
from growers outside New Zealand who are able to - Biodiversity biodiversity
Growers are required to - Water quality - Chemical residue benchmarking
undertake active positive - Waste management and best practice
management to protect - Management of hazardous substances - Greenhouse gas-and-water
and enhance soils, - Nutrient management and waste footprinting
water and indigenous management - Biodegradation of merino products
biodiversity.
Growers must have a documented
KEY ISSUE DESCRIPTION OF ICEBREAKER SPECIFIC ACTIVITIES environmental management strategy on
OR AREA ISSUE/IMPACT SOURCING POLICY AND RESEARCH their property.
FAIR TRADE Ensuring the economic Fiber is supplied via long-term forward - Launch of the icebreaker AUDITING The icebreaker ZQ The program is based on encouraging - All farms audited every three
/ECONOMIC sustainability of growers contracts with prices set at sustainable and Growers Club accreditation program growers to adopt best-management years by JAS-ANZ-accredited
SUSTAINABILITY is critical to the long-term mutually agreed levels. - Ongoing engagement between has been developed practices and to continually improve their AsureQuality Ltd
viability of the industry and icebreaker and growers to to provide customers performance. - Additional random vet and
to allow growers to invest This sourcing and pricing model removes maintain a close relationship with a high standard shearing audits may also occur.
in farming standards. price volatility and increases financial - Growers attend icebreaker of verification so that Growers are required to comply with the - Auditing involves on-site visit,
security of grower suppliers and has been in meetings to ensure there is a product quality, animal icebreaker accreditation standard at all discussion, access to farm stock,
place at icebreaker for more than 20 years. shared business understanding welfare and health, times. facilities and records, citing of
environmental, economic supporting documents and written
and social values are plans
SOCIAL Provide for the social H&S is addressed within the icebreaker ZQ - New Zealand Merino runs grower positively addressed.
RESPONSIBILITY and economic welfare of Accreditation Standard. This specifically training and education events and The ZQ version 4 standard is:
AND WORKER farmers, farm workers and addresses farm-worker-and-visitor H&S groups to support up-skilling and
their local communities. requirements. Compliance with this is a peer-to-peer learning - In the final stages of obtaining
SAFETY
condition of supplying icebreaker fiber. - NZM on farm research and ISO/IEC 17065:2012 certification
Protect the health and education stream dedicated - Recognized formally as being
safety (H&S) of those Growers must also comply with: to enhancing the people of the equivalent to Responsible
living, working and visiting - Health and Safety in Employment Act 1992 industry through training and Wool Standard (ZQ certified
icebreaker merino- - Guidelines for the Provision of Safety, development. wool qualifies as meeting RWS
accredited farms. Health and Accommodation in Agriculture standard)
- Employment Relations Act 2000.

ANIMAL THE FIVE

FREEDOMS 01 02 03 04 05
2018 UPDATE
W E L FA R E
OF THE FREEDOM FROM FREEDOM FROM FREEDOM FROM WHERE SHEEP FREEDOM
HUNGER AND DISCOMFORT INJURY OR CAN BE SHEEP FROM
FLO CK THIRST DISE ASE DISTRESS
Guaranteeing the five key Sheep with good Farmers must Farmers must Sheep must Farmers must
freedoms for our flock nutrition are ensure their regularly be free range manage sheep
means you can feel happy better able to sheep have monitor each and roam in to avoid any
in the knowledge that the cope with natural adequate shade sheep, to help open pastures. unnecessary
sheep felt just as good stress, such as and shelter prevent disease This allows stress and pain.
making your icebreaker extreme weather. available at all and illness, them to display Their farms
It is our responsibility to share more than how our
merino as you will Farmers must times. including rapidly their natural also need to be
products are made. We need to share how the animals ensure sheep patterns of maintained to
wearing it. diagnosing
that produce the fiber are cared for, along with the have access animal health behaviors with ensure they do
standards we have in place to ensure their wellbeing. to clean water issues. minimal human not pose a risk of
and adequate intervention or injury.
nutrition. interference.
We’re part of The New Zealand Merino Company
(NZM)’s ZQ program, which ensures stringent
standards are met. These cover the stewardship of
livestock, management of the environment and social
responsibility. With our contracted merino growers
L AND
certified through ZQ, we can ensure the fiber meets our
quality requirements and that the growers share our
ethical values and practices.
ON-FARM AUDITING S T E WA R D S H I P
This year, 72 contracted growers produced merino
for icebreaker. All are ZQ certified with eight currently AUDIT CORRECTIVE ACTION PLAN Our growers are required to have a written Since then, 89% (64) of icebreaker’s contracted growers
working toward the latest standard. (CAP) OUTCOME environmental plan in place addressing five areas. have their plan in place. The rest are working on
completing theirs in the coming months.
All the growers are audited at least every three years; ISSUES NUMBER PERCENTAGE
60 were audited last season. This season’s audit picked Planning and The New Zealand Merino Company (NZM) runs
NO ISSUES 25 42%
up areas to be improved on 35 of these farms, with the Biodiversity workshops to help growers develop these plans.
awareness
majority of these issues now resolved. Some of the most CAP CLOSED 27 45%
common issues were the same as last year. This included CAP OPEN 8 13% “Creating a land-environment plan seemed to be a big
the need to create and update land-environment plans Healthy waterways task but we realized we had the information and just
TOTAL 60 100% Healthy soil
and animal-health treatment records. These will now be and bodies needed to pull it all together into one plan. The New
the focus of further training and advice. workshops were a great way to meet up with other
growers, and discuss and share ideas so nothing was
There were also concerns about properly recording TYPE OF ISSUE NUMBER PERCENTAGE Responsible management of hazardous overlooked. Having a written plan has actually made
any shearing shed injuries to people or sheep. NZM substances and waste things easier. We can reflect on our original priorities.
CRITICAL 0 0%
is encouraging growers to use a specially designed When we have to make a change, it helps to consider the
reporting template to help manage this. MAJOR 5 6% bigger picture. These workshops mean taking the plan to
the next level will not be daunting."
MINOR 78 94%
A new poster of guidelines was also issued to highlight In December 2016, ZQ launched a new standard. This
shearing shed safety and serve as an easy place to TOTAL 83 100% requires growers to have a written environment plan. Bruce and Linda Jolly, Ardgour Partnership, Wanaka
record any injuries.

THE ICEBRE AK ER
2018 UPDATE
G R O W E R S C LU B
“We developed a ground-breaking education, it gives them the confidence to pursue a
career in merino farming. They can build on the work of
concept that has transformed their parents and the several generations before them.
the partnership with our grower There are other positive knock-on effects from forming
families. Together, we created the icebreaker Growers Club. Our growers live and
work in remote locations around the South Island of
the icebreaker Growers Club New Zealand. They are part of small communities that
– based on an industry-first,
rely heavily on the rural sector to thrive. The certainty
created by the 10-year supply contracts and the
For more than 20 years, we've developed and deepened It is based on an unprecedented commitment: 10-year
10-year supply contract.” resulting investment is having a positive impact on the
relationships with our grower families. Together we supply contracts. This provides the growers with the local businesses they work with and buy from, and the
share an obsession with top-quality merino, based on security to invest in their businesses, their land, their small towns where they are based.
Nicola Simpson,
great care for the merino sheep and the landscapes in animals and their people. It secures icebreaker's supply Chief Operating Officer,
which they live. of consistent, high-quality merino fiber. icebreaker The icebreaker Growers Club is not the end of the
journey. It’s a new beginning. We'll continue to work
For many other wool growers, their fiber is sold through The 10-year contracts strengthen our relationships but closely with our grower families, to share ideas and
auctions. Growers find out how much they will receive also radically transform on-farm economics. Additionally explore new opportunities together.
for their wool only on the auction day and prices have we believe these types of contracts could be applied
historically been subject to extreme instability. to other industries to help drive both economic and
environmental sustainability.
In 1997, icebreaker became the first company in the
ICEBREAKER 17 Cragside 37 Mt Nicholas
world to establish long-term contracts with key merino The 55 families in the icebreaker Growers Club come
GROWERS CLUB 18 Dolphins 38 Mt Ross
wool growers. These were typically based on a one- from diverse regions and backgrounds. They each MEMBERS AS OF 19 Earnscleugh 39 Mt Whitnow
to-three-year period. They built the foundations of the have their own reasons for committing to the new AUGUST 2018 20 Erewhon 40 Muller
strong relationships we have with our growers today. 10-year contracts. 21 Glen Orkney 41 Muzzle
1 Ardgour 22 Glenfoyle 42 Nokomai
2 Awapiri 23 Glentanner 43 Northburn
Last year, members of the icebreaker team traveled Simon and Lucy Maling were the first of the icebreaker 3 Baldwin 24 Godley Peaks 44 Omarama
throughout New Zealand’s South Island, visiting grower grower families to sign up. They recently took over 4 Benmore 25 Goulburn 45 Otekaieke
families. We discussed their thoughts for the future, and their family farm and plan significant investment 5 Blue Mountain 26 Grantleigh 46 Otematata
how we might do things better. We shared our vision for into the property and farming programs. The new 6 Bluff 27 Hartfield 47 Patearoa
7 Bog Roy 28 Ida Valley 48 Redcliffs
a long-term future working together. contract gives them the ability to have total clarity
8 Bonjedward 29 Lake Coleridge 49 Roseneath
around future volume and wool specifications. It offers 9 Braevaar 30 Lake Heron 50 Rough Ridge
We wanted to enable plans for the next generation. We them unprecedented price security, giving complete 10 Cairnmuir 31 Lake Taylor 51 Stonehenge
wanted to further encourage the growth of ethically confidence to plan for their future. 11 Carrick 32 Lindis Peaks 52 The Gums
farmed fiber. We wanted to continue to protect both the 12 Castle Ridge 33 Mangaiti 53 Upcot
13 Catherine Field (North Island) 54 Waitangi
land and the high-country farming way of life. For Richard and Annabelle Subtil, signing the icebreaker
14 Cluden 34 Matakanui 55 Walter Peak
contract was a decision made with their children in 15 Cora Lynn 35 Middlehurst
The result of these conversations was the establishment mind. It has ensured there will be a future market for 16 Corleggy 36 Monaghan
of the icebreaker Growers Club. the fiber they produce. As their children finish their

“ icebreaker approached us “We are proud to join the “Aligning ourselves with
with a future vision and we icebreaker Growers Club for icebreaker has been a fantastic
loved this outlook. It fits the benefit of our children opportunity. For us it’s more
2018 UPDATE
well with the vision of our and future generations. We than just about ticking boxes.
farming operation and have confidence knowing that The excitement and passion
future environmental and they have this outlook for the comes from having healthy
financial sustainability. future. We get quite emotional animals and producing a fiber
The contract is more than thinking about it, actually.” that we believe in. It’s also
guaranteed income, it’s a Richard and Annabelle Subtil, Omarama Station
knowing that the environment
win-win for our relationship.” and the people involved in the
Jason Clark, Carrick Station
whole operation are cared for.”
Philip and Anne Todhunter, Lake Heron Station

BIODIVERSITY
ENVIRONMENTAL “ I t has been two years since the Kaikoura earthquake. Life at
2018 UPDATE
Our growers are dedicated to looking after the IMPACT Bluff Station is only just returning to some semblance of
landscapes they love and live in. This goes way beyond
their own land and livestock. It means taking care of the normality. But this has led to significant investment in infra-
entire ecosystem.
Did you know 82% of NZ structure that will take us forward over the next 40 years.
For example, our growers recognize the important role electricity comes from This investment has been enhanced by the security and stability
the hundreds of varieties of native flora and fauna, renewable sources like
including tussock, play in the bionetwork. This includes
wind, hydro and
of our 10-year supply contract with icebreaker. This gives us
supporting biodiversity of bird and insect habitat and
preventing soil erosion. geothermal power? the confidence to invest.”
Hamish Murray, Bluff Station, Clarence Valley
Since the 1930s, Omarama Station in

HELPING TO PROTECT North Otago has been generating hydro- BEE-KEEPING AT
NEW ZEALAND’S NATIVE EELS electricity. Today, owners Richard and BLUFF STATION
Annabelle Subtil use about a third of
the power generated on their 12,000ha
"Our experience during the aftermath of the
property and sell the rest back to the
Kaikoura earthquake has also encouraged us to
The ancestors of modern New Zealand eels have swum national grid.
assess our operations in this special South Island
up and down New Zealand’s waterways for millions
high country.
of years. The longfin eel is found only in the rivers and
01
lakes of New Zealand and is one of the largest eel
01 The earthquake Merino sheep will always be core to our values
species in the world. A strong eel population is a sign of damaged station
and business, because of the way they thrive in
healthy and fertile water and land. cottage
difficult environments, while producing some
02 Mustering sheep on
of the world’s best natural fiber. But to achieve
Young eels, known as elvers, migrate up streams to find the station
a sustainable future, we have looked for other
a suitable adult habitat. For longfins, depending on 03 Bee-keeping at
revenue streams that can operate in harmony
gender, at around 25-35 years migrate to the Pacific Bluff station
with our Merino sheep. Our recent diversification
Ocean to breed and die. They are secretive, mainly
into the apiculture (bee-keeping) industry has
nocturnal and prefer habitats with plenty
02 challenged us to look closely at our whole farming
of cover.
system and see where it can be improved.
Sadly, the loss of wetlands, alongside historical

For honey production, the native biodiversity
commercial fishing practices, has reduced longfin
of the Clarence Valley, where Bluff Station is
numbers and left them at risk.
located, offers many pollen and nectar sources,
from native bush to clover, borage, honey dew,
Omarama Station owners Richard and Annabelle Subtil
matagouri and, most importantly, manuka.
run an eel recovery program with the Department
of Conservation and the local Māori iwi [tribe].
Bluff Station’s 600 bee hives are now contributing
Says Richard: "The longfin eels' migration has been
to a more stable and resilient business by utilizing
interrupted with the building of the hydro dams in the
the significant natural diversity of the surrounding
area. This has made it necessary to capture the female
environment. To grow this side of our business, we
eels and transport them down to the coast, so they can
are working to not only protect our biodiversity
go off and breed. Our wetland is also great for winter
but also to further enhance areas of native flora
eel habitat and an abundance of eels indicates healthy
across our property."
waterways and land." 03

Our Growers And Fiber
GROWER INTERVIEW
C A S E S T U DY –
2018 UPDATE
L A K E H E R O N S TAT I O N
P h i l i p & A n n e To d h u n t e r
Philip, Anne and Blake the Dog
OVERVIEW
Location: Central South Island, ICEBREAKER

NEW ZEAL AND
New Zealand
Auckland
48,500 acres
11,000 Merino sheep and

700 beef cattle
To provide a snapshot of how icebreaker grower The lake is the largest in the area. L AKE HERON
It was left behind when glaciers STATION
relations work on the ground, here’s a brief tour of Lake
retreated into the surrounding
Heron. Introducing Philip and Anne Todhunter, whose mountains.
family has owned and run the station since Philip's
great-grandfather bought the property in 1917. Established around 1917
Lake Heron Station icebreaker - Transparency Report 39

“ The grazing management for these extensive areas is the same as it

was 150 years ago… It’s a seasonal rotation… so the land is looked
2018 UPDATE
after for the future.”

Philip Todhunter, owner
Custodians of the land.
Life in the High Country and natural, and is great for the Anne: “We treat the animals with respect. Caring for the land winds. It’s important for us to protect the
environment.” When the guys are out moving the sheep soils in the paddocks - that’s what grows
Philip: “Living and working in the or the cattle, the animals aren’t stressed. Anne: “We’re in quite a fragile the forage for the sheep. It’s a seasonal
mountains is something I particularly Anne: “We absolutely love what we do. When they’re in the yards, the animals environment, and what that means is we rotation - we keep stock out at certain
enjoy. When I'm out working amongst the Part of the excitement and passion are treated in a way that causes the least cannot overgraze. We have to be really times of the year - so the land is looked
animals and mustering in the mountains, comes from having healthy animals and stress possible. And they are well fed, careful that we maintain good vegetation after for the future.
being there is a privilege. It’s a very producing a fiber that we believe in. which is obviously vitally important for cover on the soils, so they don’t blow or
special place to be.” And also knowing that the environment, their welfare, and also for them to be wash away.” “We look after our people and the land
and the people involved in the whole able to produce beautiful merino fiber.” to the best of our ability. We take pride in
Anne: “I love this environment, the operation, are cared for as well.” Philip: “Managing extensive areas looking after the natural beauty and the
landscape, the mountains. I just feel very Working with icebreaker of grazing is the same as for our landscapes, the ecology and the wider
comfortable in these surroundings. Just The wellbeing of the flock predecessors 150 years ago: It’s a very ecosystem.”
being here is great. I never feel lonely. Anne: "It’s important for us to produce harsh climate, we have very strong Lake Heron woolshed.
It’s almost like a small village of its own, Philip: “Out in the mountains it’s very something that we know a consumer
out in a remote environment.” free-range and wild. In New Zealand, wants and values. Aligning ourselves
we don’t have foxes or predators for the with icebreaker has been a fantastic
A family legacy sheep. Pretty much all they have to worry opportunity for us to align to that wider
OUR PROGRESS
about is making sure they eat enough. purpose, of more than just producing
Philip: “Being part of a family legacy is When you see the young sheep running something, and not knowing where
a great privilege, too. I'm the fourth- around and skipping and jumping – they it’s going."
generation family member to be are fit, they move freely. That’s when you W H AT W E A R E
associated with the property. Anne and I know they are happy and healthy.” W H AT I S W O R K I N G WO R K I N G TOWA R D S
have been here for 22 years. Our children
are now away at school and university. What’s good for the sheep is
• We provide long term supply contracts, • Our partnership with New Zealand • Working with VF supply chain create
Whether they come home and take over good for the fiber enabling price stability and sustainability. Merino, enables significant greater benefits of scale for the
– that’s for them to decide. But they very sustainability research. Grower network.
• Our 10-year contracts are strengthening
much enjoy coming home and being part Philip: “We are focused on growing our relationships with our growers • Our quality specifications and • By 2020 complete a full Life Cycle
of the place; spending time working with great merino wool and looking after our and radically transforming on-farm assurance processes ensure premium Assessment for all aspects of on-farm
economics. We believe these types of quality merino wool. environmental management.
the animals.” animals. We’re regularly audited as part contracts can be applied to other areas
of the ZQ merino program, which has of agriculture to help drive both economic • In 2018 icebreaker launched the • By 2019 complete ZQ accreditation
and environmental sustainability. Growers Club to further develop direct program of acquiring certification to
Growing with purpose stringent requirements for looking after grower relationships and greater ISO 17065.
the animals. The better we look after • Our grower accreditation program grower involvement. These contracts
addresses environmental integrity, social transform on-farm economics and we
Philip: “Our philosophy at Lake Heron is the sheep while they're young; the more responsibility, animal welfare, and fiber believe there is opportunity for these
to look after the environment, the people productive they are as adults. It means quality. This is audited by an independent types of contracts to be applied to
third party. other industries to drive both economic
that work with us, our animals, and to we grow more wool, with consistent
and environmental sustainability.
produce something that is purposeful length, free from fault and breaks.” • Since 2008 icebreaker has had a strict no
mulesing policy in place. • The ZQ qualification has incorporated
Classing the fiber by hand. a new standard requiring growers
to have a written environmental
management plan in place.

OUR
PRODUCT
PRODUCT
Natalie wears: 250 Vertex LS Half Zip Base Layer, Drift Snow/Black
Location: Soho Basin, Queenstown, New Zealand
Our Product Our Product
OUR DESIGN
2018 UPDATE
PRINCIPLES O U R FA B R I C S
With nature as our guide, we aim to incorporate natural, HOW AND WHY WE
ethical, sustainable practices into everything we do,
including our product.
USE BOTH NATURAL AND
SYNTHETIC MATERIALS
NATURAL
We are the natural performance pioneers. We believe in the power of our superfine merino wool We never do this to simply make the fabrics cheaper
Our roots are founded in the land of the merino as the basis for our natural performance apparel. It’s or to compensate for poor-quality wool. We do it to
sheep. That drives us to continue to lead, innovate far superior to regular wool, feels amazing against your enhance the functionality of merino and make new uses
and create from what nature provides. skin, is highly breathable, regulates temperature and for merino possible. Can you imagine your socks and
doesn’t hold odor like synthetics. underwear without a touch of LYCRA® for stretch and
comfort?
SIMPLICITY To make our ‘top-to-toe’ layering system possible, there
With elegant simplicity comes timelessness that are times when we combine our merino with other Today, our business reflects our dedication to natural
doesn't date. fibers in order to deliver the performance required by solutions. 84% of our global fabric composition is natural
our consumers. Therefore, the role of technology is to fiber and only 16% is synthetic.
LONGEVITY enable, enhance or amplify the natural benefits of the
icebreaker is the opposite of fast fashion. fiber for the user. We are committed to inspiring an industry with less
Through high-quality performance clothing, our goal reliance on petrochemical fibers. Our research-and-
is to thrive in your wardrobe and during your development team is constantly searching for natural
activities for many seasons. alternatives and solutions.
S y nt h e tic
VERSATILITY Fibers
16%
Our clothes transcend single usage. We make
multi-functional pieces that adapt to your life and Today, our business reflects our
style on the mountain, in the city and at home. dedication to natural solutions.
ICEBREAKER NATURAL 84% of our global fabric
PURPOSE VS SYNTHETIC composition is natural fiber
We make purposeful clothing that responds to your CONSUMPTION 2018
body's active needs.
and only 16% is synthetic.
SUSTAINABLE N a tu ra l
Fibers
Our design position is to use only what we need and 8 4%
nothing that we don't. We believe in leaving the planet

better than we found it, by not wasting precious
resources and considering every step in the process.

OUR CORE
FA B R I C AT I O N S
CORESPUN “Five+ REALFLEECE ® BODYFITZONE™ COOL-LITE™ MERINOLOFT™

years and
Our customers are demanding loving it” It’s shocking that what has become BodyfitZONE™ is our innovative Our summer fabric, icebreaker MerinoLOFT™ wool fiber insulation
lighter-weight fabrics, but the risk commonly known as ‘fleece’ on technology that uses fine merino Cool-Lite™, is a remarkable blend is a natural, intelligent alternative
with these is lower fabric integrity, the high street isn’t fleece at all. yarns blended with a touch of of merino and Tencel ®. Tencel ® is to synthetic insulation and duck
WATERBOY1368, APRIL 1, 2017
leading to holes. We discovered It’s plastic - polyester. We want to LYCRA ® to enhance muscular a fiber made from cellulose found down. It’s a machine washable,
My everyday shirt for all
that by wrapping the merino reclaim the word, by making fleece performance and recovery. in the wood pulp of renewable breathable, lightweight insulation,
climates, as a base layer,
around an ultrafine nylon core or mid layer or top layer. out of fleece. RealFLEECE ® fabric is Strategically placed zone eucalyptus trees. even when wet.
we could increase the strength of From humid to dry climates, brushed to deliver ultimate softness mesh panels create natural
the fabric. This increase does not winter to summer.” and warmth. thermal dumping zones for
affect the comfort or odor resistant optimal temperature regulation,
properties of merino against the breathability and next-to-skin
skin but does create a garment softness.
that lasts much longer.
BURST STRENGTH OF 150GM

MERINO VS CORESPUN
MERINO*
3 6 % incre a se in
350 durabilit y
335
B U R S T S T R E N G T H (K PA )
300
250
246
200
150
100
50
0
BF150 BF150
mer ino mer ino wo ol
wo ol cores pun
FA B R I C T Y P E
46 icebreaker - Transparency Report *Source: Shanghai Challenge, CNAS certified in house lab icebreaker - Transparency Report 47
NON-MERINO FIBER TENCEL™ NATURE HAS A BETTER WAY
Tencel ™, sourced from Lenzing, has a natural cooling We believe nature has a better way. We are relentlessly
2018 UPDATE
Our non-merino wool source is comprised of: effect and is used in our summer collection, seeking natural fiber alternatives to the synthetic fibers
10% nylon; 5% polyester, 5% Tencel ™, 2% LYCRA® Cool-Lite™. Tencel ™ is a natural fiber made from we use today. Over the past few seasons, our product
and less than 1% organic cotton and acrylic. cellulose found in the wood pulp of renewable team has focused on specific synthetic fabrics within our
eucalyptus trees. It is obtained from sustainably range. They have been collaborating with our suppliers
Te n ce l ™ managed farms that have earned Forest Stewardship to either increase the natural fiber content, or replace
4.6%
Council (FSC) certification. the virgin synthetic fiber with recycled versions.
Ny l o n We will fully exit the use of acrylic fiber in the
1 0%
Re c ycl e d Tencel ™ fibers are produced using an environmentally Spring/Summer 20 season.
Po l ye s te r
3 . 5% responsible closed loop production process, which
transforms wood pulp into cellulosic fibers with high
Po l ye s te r
(co nve nt io n al ) resource efficiency and low environmental impact. This
1%
solvent-spinning process recycles water and reuses
We will fully exit the use of acrylic
LYCR A® the solvent at a recovery rate of more than 99%. This
1 . 5% ICEBREAKER FIBER
special process received the ‘European Award for the
fiber in the Spring/Summer 20
CONSUMPTION 2018 season.
Environment’ by the European Union.*
O rg anic
Cot to n
0. 2 %
A cr y lic NYLON
0. 2 %
Nylon is added to certain icebreaker fabrics for added

M e r in o Wo o l
strength and durability. This is mainly via our technology PFC-FREE BY 2020 not, and will never use C8 DWR coatings. However
79 % corespun where a nylon core is wrapped with merino, some of our fabrics do include 'short chain' version
maintaining signature merino softness next to skin. C6 treatments and we have been working on
Perfluorinated Compounds (PFCs) are a group of transitioning these fabrics to PFC Free versions.
chemicals commonly used in outdoor clothing for
RECYCLED POLYESTER durable water-repellent finishes (DWR). However, In our 2017 report we shared that in our Fall/
there are concerns that PFCs persist for long Winter 2017 range 29% of waterproof jackets
77% of the polyester in our Spring/Summer 18 and periods in the environment. They have also (which made up 6% of the range) were PFC-free.
Fall/Winter 18 ranges is recycled. We are committed been shown to have toxic effects on animals. Waterproof jackets make up 8% of our Fall/Winter
to reducing the 23% non-recycled balance through 2018 range and having now transitioned more
“The synthetic fibers we collaboration with our yarn and fabric suppliers. The main focus of concern has been on
perfluorooctane sulfonate (PFOS) and
fabrics to be PFC-free, we can confirm that 55%
of this outerwear is PFC-free. We are pleased to
include in our range serve perfluorooctanoic acid (PFOA) used in 'long report that from Fall/Winter 2019 we no longer
LYCRA® chain' or C8 DWR coatings. These raise long-term have any DWR fabric finishes containing PFCs.
specific performance environmental safety concerns. icebreaker does
requirements, such as adding LYCRA® is added to some icebreaker fabrics provide

stretch, comfort and freedom of movement. We source
stretch or water-resistance. our LYCRA® from Invista.
TRACKING OF PROGRESS TOWARDS PFC-FREE DWR FINISHES
We never blend in order to
ETHICAL AND ORGANIC COTTON SEASON
make our fabrics cheaper.”
FW17 SS18 FW18 SS19 FW19 SS20
Cotton makes up less than 1% of our total fiber # OF DWR MATERIALS 7 6 10 6 6 5
consumption. Where we do use cotton, we use only

# OF PFC FREE 3 2 4 4 6 5
organic, ethically sourced cotton. icebreaker organic
cotton is sourced from China and is certified organic via
the Global Organic Textiles Standards.
48 icebreaker - Transparency Report *Source: www.lenzing-fibers.com icebreaker - Transparency Report 49

PA C K A G I N G
2018 UPDATE
INTRODUCING
QUANTITY
T H E W AT E R -
SOLUBLE BAG
We are committed to sourcing packaging sustainably TYPE OF PACK AGING
FY 17/18
and are working towards using more recycled
packaging wherever we can. We are preparing for a Boxes
comprehensive refresh of our global packaging (Sleeve And Tray) 2 million
"Made from non-toxic and naturally occurring ingredients, this bag dissolves
for 2020. in water so wherever it ends up, it’s safe for the planet and our oceans."
Stickers For Boxes
Our efforts to date include: e.g. size stickers 8 million As part of our commitment to sustainability, ocean-safe. This bag is non-toxic, made
we are fully committed to launching a from naturally occurring ingredients and
• 79% of our paper and cardboard packaging is water soluble bag. After 18 months of dissolves in water, so wherever it ends up,
certified by the Forestry Stewardship Council. Swing Tags And 6 million development, the bags are now in the final it’s safe for the planet and our oceans.
Barcode Stickers stages of testing to ensure they withstand We are aiming to introduce the first round
• Our retail bags are made with 20% natural kraft the rigors of transportation and third of bags within the FW19 season.
paper. This is FSC-certified and 80% post-consumer party testing. It is critical that we make
Sock Wraps
waste. 1 million substantiated environmental claims that
can be verified by independent lab testing,
• 100% of the inks in our product packaging are to ensure the bag will be water soluble and
vegetable-based. The glue we use is water-based. Accessory Header 230,000
Cards And Stickers
• We use recycled, degradable plastic bags to ensure
garments stay clean and undamaged. We are
Degradable, 3.5 million
developing a water-soluble bag.
Recycled Poly-bag
• We have removed all non-biodegradable additives
OUR PROGRESS
from our packaging. Retail Bags 100,000
W H AT W E A R E
PACK AGING GOALS

• We prioritize natural fibers above all other • We have successfully converted all water • By 2023 replace, renew or reconstitute
types of materials, with 84% of total fabric repellent fabrics to be PFC free by 2020 all remaining synthetic elements in our
make up produced from natural fiber. (Fall Winter 2019 range). product line.
• We will fully exit from using acrylic • We have converted 77% of the polyester • In 2019 launch a water-soluble bag for
Our 2020 packaging goals include: by SS20. we use to be from recycled sources the distribution and delivery of product.
(polyester makes up 5% of our total fiber
• Our commitment to ethical and sustainable consumption). • By 2020 drive innovation in product
• Increasing the amount of recycled content in our
We are taking a circular economy packaging by 20%. (For example, starting with our
fiber sourcing; Wool, TENCEL™, recycled
Polyester, organic cotton. • Our packaging currently incorporates:
design to enabling less material and
garment waste in the design process.
approach to our packaging. This Fall/Winter 19 collection, all our swing tags will • We have redefined our design principles to - 79% of our paper product packaging is • By 2020 move to using 100% FSC-
means using materials that can be be made from recycled paper). include a focus on natural and sustainable
solutions.
FSC Certified certified paper packaging. Ensuring
100% of our packaging educates
safely returned to the soil or reused • Since 2006 we have held certification to
- 100% of our product packaging is
made with vegetable based inks and
customers on how to recycle it.
• Using 100% FSC-certified paper packaging.
and recycled in closed loops. the Standard 100 by Oeko-Tex® consumer water based glue • By 2022 convert all nylon fibers to a
safety rating on all our core fabrics recycled source or newly innovated
• Making sure 100% of our packaging educates - The protective polybags we use are natural alternative.
made from recycled polyester and
customers on how to recycle it. are degradable

S U P P LY
CHAIN
O U R S U P P LY
CHAIN
Dai Ping, spinning line operator, seven years' employment.

Location: Sudwolle Group, Shanghai, China
Our Supply Chain Our Supply Chain
WHO WE WORK EUROPE TOTAL

2018 UPDATE
WITH & WHERE

Suppliers 11 Suppliers 81
Factories 17 Factories 100
Employees 1409 Employees 64,509
Distribution Centre 1
- Onsabrück, Germany
We work closely with our global partners, ensuring we’re aligned Largest-volume suppliers
in our aim to help create a healthier and more sustainable - Intersocks, Italy (Socks)
future for our species and the planet. We have mutual working - Safil, Italy and Bulgaria (Yarn)
relationships based on a consistently innovative, open minded AMERICAS ASIA
approach and a willingness to improve. To have a real influence
on each other’s businesses, we pride ourselves on our emphasis Suppliers 7 Suppliers 62
on direct relationships and constant contact with our suppliers. ICEBREAKER PRODUCTION COUNTRIES
Factories 7 Including suppliers for wool tops, yarn, fabric, trims, packaging, Factories 75
point-of-sale fixtures and garment makers. This includes our
With our main raw material, merino, based in New Zealand, this
direct supplier relationships, as well as suppliers of our vendor Employees 61,509
makes Shanghai, China an economically and environmentally Employees 1581
sourced components.
sensible supply-chain hub. Today, 62 of our 81 suppliers are
Distribution Centre 2 Largest-volume suppliers
based in Asia. COUNTRY SUPPLIERS* FACTORIES EMPLOYEES
- Kamloops, Canada
- Chargeurs, China (Wool tops)
- Reno, United States
Bangladesh 5 6 8,987 - Südwolle, China (Yarns)
- Shanghai Challenge, China
Largest-volume suppliers Bulgaria 1 1 585 (Fabric, garments)
- Nester, United States (Socks) - Youngone, Bangaladesh and
China 45 51 24,754
Vietnam (Garments)
Greece 1 2 332 - Venitra, China (Garments)
icebreaker’s supply chain consists of - Supercap, China (Accessories)
direct relationships with 46 suppliers Hong Kong 1 1 195
LENGTH OF BUSINESS RELATIONSHIP
across 63 factories. This includes our India 1 1 29
WITH ICEBREAKER - ALL SUPPLIERS
wool tops, fabric, garment makers and Italy 7 8 259
point of sale fixture suppliers, as well Japan 2 3 930
50% 48%
as our main yarn, packaging and trim
suppliers.
Korea 1 1 31
PACIFIC
39 SUPPLIERS
40% Mexico 1 1 450

Suppliers 1
% OF SUPPLIERS
New Zealand 1 1 10
In addition, icebreaker's vendors
30%
Poland 1 1 65
nominate 35 of their own trim, yarn and Factories 1
22%
packaging suppliers who operate across Slovenia 2 4 162
Employees 10
20%
37 factories. 16%
18 SUPPLIERS
Taiwan 6 6 8,761
13%
UK 1 1 6 Distribution Centre 1
SUPPLIERS
10%
SUPPLIERS
- Christchurch, New Zealand

icebreaker’s ecosystem connects more
13
USA 6 6 1131
11
than 64,000 workers in 17 countries. 0% Vietnam 6 6 17,822

0-2 3-5 6 -9 10 +
TOTAL 90* 100 64,509
LENGTH OF RELATIONSHIP (YEARS)
* Total number of suppliers will not be the sum of the column because some of our
suppliers are located in two countries.

S U P P L I E R M AT R I X
At icebreaker, we have visibility of all parts of our products’ creation - from merino growers to top
makers, yarn spinners, fabric makers and trim suppliers. This extensive understanding of our value
chain has given us a unique advantage in controlling and minimising our footprint as our company
2018 UPDATE
grows.
Spring Summer 2018 & Fall Winter 2018 See the appendix for a detailed supplier listing.
WOOL FIBER SOURCE ICEBREAKER MERINO VENDOR-SOURCED FIBER

Our contracted wool fiber is sourced from Organic cotton, polyester, nylon, elastane, acrylic, merino wool, LYCRA®, Tencel™
long-term relationships with merino growers. CONTRACTS
TOP PROCESSING
Greasy wool is cleaned and prepared for
CHARGEURS
spinning. The top-making process comprises
China
four main steps: scouring, carding, gilling
and combing.
YARN SPINNING SÜDWOLLE SAFIL

Strands of fiber are drawn out and twisted to
China Italy & Bulgaria
form fine yarns.
FABRIC MILLS
Fabrics are made by either knitting or VENITRA SHANGHAI DESIGNER FORMOSA
EVEREST ECLAT MITSUI DANMAO CHAI HER
weaving yarns together, or bonding or felting SHEPHERD CHALLENGE TEXTILES Taiwan Taiwan Japan TAFFETA China Taiwan
fibers. Fabrics are either dyed in fabric form, China China Vietnam Taiwan
or made using pre-dyed yarns or fiber.
GARMENT MAKERS SHANGHAI YOUNGONE

Fabric is cut into panels and sewn into YIJIANG VENITRA SUPERCAP KTC NESTER INTERSOCKS CHARMTECH TAL
garments, or yarns are knitted directly into China China CHALLENGE China
Vietnam &
China United States Italy & Slovenia China Vietnam
China Bangladesh
knitwear garments and accessories.
Accessories, Garments Garments Accessories Garments, Garments Socks Socks Garments Garments
Knitwear Accessories
TRIM SUPPLIERS TRIMCO

Trims include items such as buttons, zips, SEC AVERY BUTTON FREUDENBERG
PAIHO ECI ITW GROUP
draw cords and heat transfer labels which
China and Taiwan Taiwan
Hong Kong and
China DENNISON INTERNATIONAL Hong Kong and
& VILENE
are attached to our garments during the China China China China
manufacturing process. China
INTERNATIONAL
YKK BEMIS LEE BOU NIFCO EMSIG COATS SAFE
MOULDERS NAXIS
China United States China Taiwan China China, Vietnam
Japan REFLECTIONS
LIMITED & Bangladesh United States
China
PACKAGING DIRECT
ZERO
Product is paired with packaging in the form SOURCE YFY JUPITER
of swing tags, wraps and boxes to prepare PRINTERS China
PACKAGING China
for distribution to sell. China
In addition to our direct sourcing relationships shown in the matrix, there are some
POINT-OF-SALE FIXTURES NOA BRANDS
DOUBLE INSIGHT PRINT GUILIN THE BIG additional suppliers from whom our suppliers source yarn, trims and packaging on our
Shelving and fixture systems are PURFORM DBA FUSION
designed and produced to support the EUROPE India MEDIA EVER GREEN PICTURE behalf. We call these our ‘vendor sourced’ components. We have traced these suppliers
Greece United Kingdom SPECIALISTS China New Zealand and have included them in the full supplier listing in the appendix. In total there were 35
display and sale of the final product. Mexico
additional trim, yarn and packaging suppliers used for the SS18/FW18 seasons.

O U R S U P P LY C H A I N
When it comes to selecting who we work with, we invest Code of Conduct. The on-boarding process includes
a huge amount of time and due diligence. All new an independent audit and a visit by icebreaker
icebreaker suppliers undergo a rigorous on-boarding management to the factory and its facilities.
process. This ensures they meet our requirements on
ECOSYSTEM
social and environmental compliance, quality and Suppliers are given copies of the icebreaker Vendor
innovation. It sets the foundation for a long-lasting Manual and the icebreaker Quality Manual so they
mutually beneficial partnership. understand our business and product requirements
from the outset.
Suppliers are asked to complete on-boarding
documents and agree to the icebreaker Supplier
Our approach has always been to stay true to a direct

STARTING A RELATIONSHIP OUR SUPPLY CHAIN PRINCIPLES
sourcing model based on a ‘narrow and deep’ supply
chain philosophy. We have grown by nurturing a
relatively small number of close, long term business We pride ourselves on our low turnover of suppliers and
relationships. our commitment to building long term relationships. We
always seek to grow and improve within our existing
We are directly connected with all aspects of our relationships. Where this is not possible, we seek out
products’ creation - from merino growers to top makers new ones. RELATIONSHIPS TRANSPARENCY VALUES COMMUNICATION MONITORING

(cleaned merino fiber), yarn spinners, fabric makers and - Small & meaningful - Direct relationships - Promote human rights - Clearly defined standards - Accountability
trim suppliers. Many apparel brands only have direct - Narrow and deep - Supply chain visibility - Minimize and expectations - Continuous
- Build capability environmental impact - Open and regular improvement
relationships with their ‘tier one’ garment vendors, or dialogue
access their factories via third parties and agents. We

don't use agents - this creates an invisible supply chain. 1. ICEBREAKER GLOBAL HEAD OF SOURCING THE ICEBREAKER PROCESS
A FOCUS ON CONTINUOUS IMPROVEMENT

It makes traceability and transparency impossible.
A FOCUS ON CONTINUOUS IMPROVEMENT

Initial contact with potential supplier
ICEBREAKER VENDOR ICEBREAKER FACTORY COMPLIANCE AUDIT QUALITY CONTROL
SUMMIT VISITS PROGRAMME CHECKS
This extensive understanding of every link of our value
chain has given us a unique advantage in controlling 2. SUPPLIER DOCUMENTATION WHAT: Annual summit for WHAT: Direct factory visits by WHAT: An independent third WHAT: Quality checks from
icebreaker suppliers icebreaker management, party audit programme raw materials through to
and minimizing our footprint as our company grows. Supplier to complete all onboarding documents
supply chain & product teams finished goods
WHY: Focus on relationships, WHY: To ensure social and
mutual business WHY: To continue to build ethical compliance in our WHY: To ensure the highest
Today our total supply chain is composed of 46 direct understanding, shared strong & transparent supply chain and to mitigate product quality for consumers,
learning & development and relationships, excellent human rights risks to enhance the longevity of
suppliers, managing 63 factories. We work directly with 3. ICEBREAKER FACTORY VISIT annual suppliers reviews communication & product our products & reduce waste
icebreaker management personally visit all factories quality WHEN: 12-18 months
only nine fabric suppliers and ten garment suppliers. prior to commencing production WHEN: Annual WHEN: Monthly
We know the business owners and management teams WHEN: Minimum twice WHO: Third party auditors
WHO: Hosted by icebreaker per year for large suppliers (Asia Inspection) WHO: Third-party,
personally. All suppliers undertake not to subcontract management, supply chain & quality-control checks (Asian
any operations unless agreed to by Icebreaker. This 4. THIRD PARTY AUDIT product teams WHO: icebreaker manage- Inspections) and icebreaker
Our third party agency Asia Inspection audits the ment, supply chain & product quality management team
ensures we know exactly where our products are supplier. If a corrective action plan is required this teams
is managed to a timeline
being made and that all locations comply with the way
Icebreaker does business. ICEBREAKER SUPPORTING DOCUMENTS
5. SIGN CONTRACT
NEW VENDOR: SUPPLIER CODE OF VENDOR MANUAL QUALITY MANUAL
Icebreaker directly sources 100% of our fabrics and Supplier signs contract agreement
ONBOARDING CONDUCT
garments, and approximately 90% of our fiber, yarns PROCESS
and trims. The balance of these components are sourced WHAT: A defined process to WHAT: A signed WHAT: Clearly communicates WHAT: Outlines clear product
onboard any new supplier agreement between icebreaker’s supply chain performance expectations,
by our vendors on our behalf from an additional 35 to the icebreaker supply chain icebreaker and suppliers requirements testing, and compliance re-
6. SUPPLIER TRIAL
respecting international quirements. Includes textiles,
suppliers, who we also have traceability of. Any A trial is initiated with prototypes for approval
WHY: A focus on ensuring human rights WHY: A ‘one stop’ garments, yarns and trims
vendor-sourced raw materials must also comply with we are only working with document for suppliers which
the most transparent, quality WHY: To ensure shared sets clear & fair expectations WHY: Deliver consistent
our sourcing standards. focused, long term partners values & commitment to to support the goals of each quality to meet customers’
respecting international labor organization expectations. Minimize and
7. PARTNERSHIP & PRODUCTION COMMENCES and human rights mitigate risk. Comply with
Following thorough checks our partnership commences global safety, legal and
environmental regulations

HUMAN THE ICEBREAKER SUPPLIER GRIEVANCE MECHANISMS

CODE OF CONDUCT PROTECTING WHISTLE-
BLOWERS
RIGHTS The icebreaker Supplier Code of Conduct is pivotal

to icebreaker’s human rights strategy. It specifies
the minimum contractual requirements for anyone
employing people to make icebreaker products or
At each visit our auditors leave contact detail cards and
make it clear that workers can contact them directly and
in confidence.
materials.
To date, we have received no grievance complaints
The code is founded on: through our audit process. However, we recognize that
It is our responsibility that ICEBREAKER'S SUPPLY audits alone are not enough and that we must offer a
everybody who works on an CHAIN HUMAN RIGHTS • International Labor • The United Nations direct and confidential channel of communication for
icebreaker product, wherever they POLICY Organization (ILO) Convention on the whistle blowers.
are, does so in a fair, safe, non- EMPLOYMENT IS
FREELY CHOSEN
Declaration on the Rights of the Child
discriminatory and empowering FREEDOM OF Fundamental Principles In 2017 we set up the email address
NO HARSH OR ASSOCIATION &
workplace. INHUMANE THE RIGHT TO and Rights at Work • The United Nations workersvoice@icebreaker.com for workers to contact
TREATMENT COLLECTIVE
BARGAINING Convention to icebreaker directly with guaranteed anonymity. This
icebreaker will not tolerate abuse • The Universal Eliminate All Forms of has now been added to our Supplier Code of Conduct
of human rights anywhere in our Declaration of Human Discrimination and must be translated and visible to all workers in our
business or supply chain. Rights against Women supply chain. We will be reporting on any grievances
CHILD LABOR
REGULAR
EMPLOYMENT SHALL NOT received in future transparency reports.
BE USED
Human rights are fully embedded in
our business model, our decision- PEOPLE
making and the way we create AT THE CENTRE
and share value. It’s one of the
key areas in which icebreaker is NO
DISCRIMINATION
constantly looking for dialogue and WORKING HOURS
ARE NOT
IN THE
WORKPLACE
EXCESSIVE
improvement. It is a major focus
of our social compliance process,
backed with monitoring and WORKING
LIVING WAGES CONDITIONS
support across our entire business. SHOULD BE PAID ARE SAFE &
HYGIENIC
Xiao Ying Hou, Gilling Machine Operator, 12 years employment, Chargeurs, Shanghai, China Shen Hongyun, Seamstress, 5 year's service, Shanghai Challenge

A YEAR IN OUR
2018 UPDATE
S U P P LY C H A I N
06
We grow by nurturing a relatively small number of close,
long-term business relationships. Rigorous supplier BRINGING OUR
onboarding and compliance will remain at the core
of this approach and we will continue to build on, and
PEOPLE TOGETHER
strengthen, our processes.
Each year icebreaker holds a Vendor Summit, bringing

together our supply chain partners and icebreaker
DIRECT-SOURCING teams, including product and sourcing, for four days of
collaboration and open communication.
01
01 Screen printing
We maintain direct relationships with every level of our at Shanghai It is a unique opportunity to share business updates, 07
supply chain, from fiber to garments. We believe this is Challenge tackle shared issues, review the previous year’s 06 Naked Stables,
an eco-retreat
vital to ensure transparency and visibility. 02 Preparing wool performance and set objectives for the next. The focus in Moganshan,
tops for dying, is on constantly evolving quality, social compliance, China
Suedwolle,
Our previous Transparency Report detailed how we Shanghai innovation, sourcing, planning and sustainability. 07 icebreaker
directly sourced 100% of our fabrics and garments. But a suppliers and
03 Preparation for employees at the
small percentage of components within our range were yarn spinning, For the first time, the 2018 summit was held outside summit
sourced by our suppliers on our behalf (6% of our yarns Suedwolle, icebreaker's home in New Zealand. The Summit was
Shanghai 08 Morning Tai Chi
and 7% of our trims). held at Naked Stables, an LEED certified eco-retreat in class
04 Testing lab the Moganshan region.
at Shanghai 09 Shanghai
As part of our drive to increase transparency at Challenge, Challenge
Shanghai 08
icebreaker, we have traced the supply of vendor-sourced In recognition of the 40th anniversary of the momentous receiving the
icebreaker Vendor
components. This included 24 additional trim suppliers, 05 Tube management ‘reform and opening’ of China, Robert Yang, CEO of Of The Year
nine additional yarn suppliers and two additional for yarn spinning, Shanghai Challenge (SCT) gave a presentation on the Award
Suedwolle,
packaging suppliers. These have been included in our Shanghai evolution and current state of the Chinese apparel
full supplier listing in the appendix of this report. industry. SCT is our longest standing vendor who we
have been working with since 2004 and was the winner
02
of this year's icebreaker Vendor of the Year Award.
09
The event included more of our merino growers than

previous years, 10 in total. Seventeen suppliers attended, such as Tai Chi. Although in China, we brought some
including our tops processor and main yarn, fabric traditional New Zealand culture to the event by gifting a
and garment vendors. For the first time, we were also New Zealand Pounamu (greenstone) necklace to each of
joined by our largest point of sale fixture supplier and our guests.
our quality and compliance provider, Asia Inspections.
The four days of activities included individual review All flights to the Vendor Summit were carbon-offset
sessions, transparency workshops, design thinking, by The Sheep Dogs, our internal icebreaker
growers’ presentations and team building activities sustainability committee.
03 04 05

SOCIAL &
Photography: Caitlin Di Stefano, Minderoo Foundation
2018 UPDATE
E N V I R O N M E N TA L
RESPONSIBILIT Y At the 2018 Forum; Dr Dino Djalal, representative of the
Indonesian Business Co-Chair, Eddy Sariaatmadja,
Rob Fyfe and Tui Taylor, icebreaker Global Head of Sourcing, at
the 2018 Bali Process Government and Business Forum
Andrew Forrest and Jenn Morris, CEO Walk Free Foundation;
Representative of Australian Business Co-Chair.
HUMAN RIGHTS: In 2017, the Bali Process created the Bali Process The 3 'A's - Recommendations THE IMPORTANCE OF
TACKLING MODERN SLAVERY Government and Business Forum. Andrew Forrest presented at the 2018 forum.
TRANSPARENCY
(Chairman, Fortescue Metals Group) and Mr Eddy
Sariaatmadja (Chairman, Emtek Group) were appointed ACKNOWLEDGE
as Business Co-Chairs, alongside H.E. Ms Retno L.P. Create deeper understanding by businesses and
Modern slavery includes human trafficking, forced Marsudi (Minister for Foreign Affairs of Indonesia) and government of the scale of, and challenges associated April 2017 was a wake-up call for us. We were rated
labor, debt bondage, forced or servile marriage and Hon Julie Bishop MP (then Minister for Foreign Affairs of with these transnational crimes. These activities D- in the Baptist World Aid Ethical Fashion Report. We
the worst forms of child labor. The International Labor Australia) as Government Co-Chairs. undermine economic growth by contributing to were heavily penalized for not making the details of
Organization estimates that 20.9 million people are inefficient labor markets, depressing wage rates our supply chain publicly available. We were absolutely
subject to forced labor around the world. According The purpose of the business forum was to open The and causing significant social costs. Consumer confident in the processes and safeguards we had in
to some estimates, there are as many as 45.8 million Bali Process to greater business involvement. Rob and investor choice is also increasingly driven by place already. But we hadn’t done a good enough job of
people living in modern slavery worldwide. The United Fyfe, former CEO and board chairman at icebreaker, ethical considerations. telling people about them.
Nations has set a goal to end modern slavery by 2025. represented New Zealand and icebreaker at The Bali
Process Forum in Perth in 2017. In 2018 our global head ACT We published our inaugural Transparency Report in
This is a huge problem across many industries, of sourcing, Tui Taylor, joined him at the forum held Create consistency across jurisdictions. This will November 2017, detailing our 21 years of investment
including our own. We want to be among the businesses, in Bali amongst other business leaders representing encourage businesses to implement ethical business in the way we work. We reached out to the Baptist
governments and community groups working together 29 member states and representatives from 37 practices and governments to strengthen policy and World Aid team to ensure we shared with them the
to tackle it. governments and 4 international organizations. legislative frameworks. Clear and consistent policies information they needed. We are proud to say that we
and legislation also make countries more attractive were awarded an A+ rating in the 2018 Ethical Fashion
A working group set up by the forum and facilitated by for investment. Report. We were one of only a handful of the 114 brands
the Walk Free Foundation created the ‘Acknowledge, Act to achieve this.
THE BALI PROCESS and Advance Recommendations’ presented at the 2018 ADVANCE
forum. These aim to set out a pathway for business and Recognize that the forum is only just developing. The process of creating the report opened up new ways
government to work together to eradicate It requires a governance framework to ensure its of challenging ourselves. It created new questions, new
The Bali Process on People Smuggling, Trafficking in modern slavery. ongoing sustainability and effectiveness. scrutiny and more feedback. It has spurred further
Persons and Related Transnational Crime (referred to as evolution and improvement. There’s still much to do, in
The Bali Process) was set up in 2002. Today it has more Members of the icebreaker sourcing team have our own business and in our industry. We are relishing
than 48 members. These include the United Nations High participated in the working group and are now working Human rights is a topic we are hugely passionate the challenge.
Commissioner for Refugees (UNHCR), the International towards incorporating the Bali Forum recommendations about. To learn more about our policies and safe
Organization for Migration (IOM) and the United including the plan to publish a modern slavery statement guards, please refer to our Inaugural Transparency Let us know how we are doing, and what you would like
Nations Office of Drugs and Crime (UNODC). There are and raise further awareness of this issue within our Report (2017) which can be downloaded from our to know: transparency@icebreaker.com
also a number of observer countries and international supply chain and broader industry. website www.icebreaker.com
agencies.

REDUCING OUR WASTE, WATER & ENERGY MANAGEMENT

10.0 ICEBREAKER FACTORIES -
WASTE MANAGEMENT
ENVIRONMENTAL FOOTPRINT 9.5
AUDIT RESULTS
The icebreaker auditing process includes a detailed 9.0
2018 UPDATE
9.1
assessment of environmental management systems and
8.5
AUDIT SCORE XX/10

LOGISTICS AND TRANSPORT a best practice approach to waste management which
is aligned with the international environmental standard 8.0
Industry
In 2017 we addressed details of our transport and logistic ISO14001. 7.5 Average*
processes. This provided a benchmark to reduce our 7.2
7.0
use of air freight. We reported that for the FW16 season However, factories must balance international best
we transported 10% of our goods by air. Throughout practice with local law when driving their operations. 6.5
2017 we reduced this to 8.49%, but we knew we could do We are pleased to see the relevant laws becoming 6.0 *Source: Based on Asia
more. Throughout 2018 we developed a range of unique more stringent in China where 63% of of our SS18/FW18 Inspections data from 1,142
5.5
innovations in production planning and processes. production volume has been produced. audits over 41 countries, during
5.0 last 12 months.
This further cut our use of air freight to 2.65% - a 68%
WASTE
decrease. We are seeing positive improvements in waste, water
MANAGEMENT
and energy management, resulting in a 25% increase in
In 2016, we consolidated our outsourced logistics with scores over 9/10 for the waste management section of
DB Schenker (DBS). We chose DBS partly due to its our audits. This year’s average score for this section was
THE FACTORY MUST AUDIT CHECK
commitment to environmental protection and stringent 9.1/10, compared to 8.7/10 last year. In consultation with
reporting standards. This includes a commitment our factory partners, we believe the increase is driven by MANAGEMENT
to halve its company-wide CO2 emissions by 2030 a stronger focus on environmental management systems
compared to 2006 levels. DBS also has an admirable in China. Have a valid written Environmental ⬤
Impact Assessment Plan
history of industry-leading sustainability awards.
In early 2018, China changed its existing emissions HAZARDOUS WASTE
discharge fee. It is now a tax collected from industrial
polluters, focusing on air pollution, water pollution, solid Inventory all solid waste ⬤
Un d ef in e d Tr u ck wastes and noise. The country also instituted new laws to

(D ist r ib uto r 6% combat water pollution. The changes follow on from the Separate recyclable from ⬤
S hippin g) 3% non-recyclable waste
imposition of strict laws that helped curb air pollution
in some of the country’s worst-affected areas, such as Reduce/recycle/reuse solid waste ⬤
A ir
Beijing and Hebei Province. as much as possible
3%
WASTE, AIR EMISSIONS & NOISE

The changes have prompted wide-ranging discussion
ICEBREAKER in China’s apparel industry. Many factories that did not
Inventory all waste water ⬤
SHIPPING comply with the new standards have been closed.
METHODS 2018 Treat water adequately before discharge ⬤
All factories working on icebreaker products or materials
are required to continuously improve their processes Ensure waste water at discharge ⬤
and procedures with regards to environmental and is meeting local standards
Sea
8 8% social impact. These new laws will help speed up this
Inventory all air emissions ⬤
improvement across the whole industry.
Ensure air quality is meeting local ⬤
standards
ENERGY & WATER REDUCTION
Monitor energy use and take actions ⬤

to reduce energy
Monitor water use and take actions to ⬤

reduce water use
Li Deqi, Equipment Manager, 11 years' employment at Shanghai

Challenge; oversees the Water Treatment Plant

RE-THINKING PLASTICS
CELEBRATING OUR
2018 UPDATE
Excessive global plastic use is having a catastrophic

effect on the natural world. There is an urgent need to SUPPLY CHAIN PARTNERS'
change the way we use this material. REFUSE
Is it really necessary?
ACHIEVEMENTS
Is there an alternative?
At a workshop during the annual icebreaker Vendor
Summit 2018 we asked participants to identify the main
uses of plastics in five operational areas - incoming
goods and equipment, internal operations, packing, DESIGNER TEXTILES, VIETNAM
01
logistics and food processing in cafeteria areas. • Recycles 50% of the water used at its mill
01 Engaging our supply
They then documented how each instance chain by asking them
of plastic use could be addressed by one to 'Rethink' their use of • Staff use refillable water bottles and flasks
REDUCE
or more of the ‘4Rs’ – refuse, reduce, plastics instead of disposable ones. Water coolers are
Can we use less of it?
reuse, recycle. provided in all offices
02 icebreaker team
- members and
We showed two short films to 03 supply chain • Minimizes paper printing by using signs to
explain the issues and introduce partners brainstorm encourage people to 'think before printing'
some possible solutions RE-THINK and problem solve
together.
(the 4Rs) • Uses eco-friendly cleaning products
The workshop generated a lot of
enthusiasm for making change,
either inside individual businesses in REUSE CHARMTECH, CHINA
Can we use it multiple times?
the supply chain or by more than one
This may mean
of them working together. We were using a different version • On-site vegetable gardens, where
inspired by how engaged and motivated to increase quality employees can grow additional healthy food
our suppliers were. and durability. for their families during breaks
RECYCLE 02
• A 5% reduction in energy consumption. This
Can we recycle it?
was achieved through training, awareness
If not, what needs to
change to make it and the use of energy-saving machinery and
recyclable? parts
CASE STUDY: our shipping boxes to make them more secure in

transport. This used about 282,400 metres of plastic
straps each year. When icebreaker asked them to
‘rethink’ the use of these straps, they switched to
REDUCING OUR PLASTIC FOOTPRINT.
a more robustly designed carton, eliminating the
In 2018, Shanghai Challenge exemplified 'Made need for the straps, and with that, a staggering
Different' thinking to reduce its plastic footprint. estimated 1.5 million metres of plastic tape over a
The company used to fasten plastic straps around five year period.
03

A U D I T U P D AT E
2018 UPDATE
ICEBREAKER FACTORIES - AVERAGE AUDIT RESULTS AUGUST 2017- AUGUST 2018
RESULTS LABOR CHILD HOURS, WAGES HEALTH & SAFETY, WASTE

BREAKDOWN PRACTICES LABOR & BENEFITS HYGIENE MANAGEMENT
Our aim is to have long-lasting and deep working We’re always improving and training. When problems BY CATEGORY
relationships with our suppliers, meaning having are found, we support suppliers to find a solution. The
Green (>9) 38 (97%) 34 (87%) 27 (69%) 30 (77%) 27 (69%)
clear requirements about our work together. Our process provides a clear pathway on how we work with
comprehensive auditing process helps with this. their teams and with the expertise of our auditors, Asia Amber (8-9) 1 (3%) 1 (3%) 9 (23%) 5 (13%) 6 (15%)
Inspections. Red (<8) 0 (0%) 4 (10%) 3 (8%) 4 (10%) 6 (15%)

The audit format is standardized across all factories,
TOTAL 39 (100%) 39 (100%) 39 (100%) 39 (100%) 39 (100%)
regardless of location or what they do for us, so we can The positive impact extends to everyone who works on
ensure consistency and high performance. The audit our products. Our standards go above and beyond local
scores form part of our vendor score cards which we laws in some of the countries we’re working in. They
review with suppliers at our annual Vendor Summit. provide best practice for labor, health and safety and
waste management. Green (>9)
By reviewing these scores together, we get a refresher Labor Practices
Amber (8-9)
on what’s important to us: that we all need to be working
to enact the social and environmental values that
ICEBREAKER FACTORIES - AVERAGE AUDIT RESULTS Child Labor
Red (<8)
icebreaker is based on. It makes this a key performance

10.0 Icebreaker
indicator for everything we do, across the entire H o u r s , W a g e s & B e n e fi t s
9.89 Average
Best Practice
production process. 9.5 9.58 Overall Score
9.24
9.13 9.26 Health & Safety, Hygiene
AVERAGE AUDIT SCORE X/10
9.0
8.5 8.68
Industry Waste Management
Average*
“ There have been several posi- 8.0
7.8
0 20 40 60 80 100
tive outcomes of the icebreaker

7.5
PERCENTAGE OF AUDITS %
7.0
audits. The most valuable has 6.5
been the ability for us to tap 6.0
into the professionalism of the 5.5
audit company. The audit scope

5.0
Waste
Management
Health & Safety

Hygiene
Hours, Wages
& B e n e fi t s
Child Labor
Labor
Practices
YEAR-ON-YEAR COMPARISON (BASED ON AVERAGE AUDIT RESULTS)

and program used by Asia
Inspection has allowed us to OVERALL LABOR CHILD HOURS, HEALTH & WASTE
establish an internal document SCORE PRACTICES
(10%)
LABOR
(15%)
WAGES &
BENEFITS (20%)
SAFETY,
HYGIENE (35%)
MANAGEMENT
(20%)
to be used as a tool for self The average 2018 score of an AUGUST 2017
checking and auditing on a
9.24 9.89 9.58 8.68 9.26 9.13
icebreaker factory is 9.24/10 - AUGUST 2018
(compared to 9.2/10 in 2017)

regular basis.” AUGUST 2016
9.20 9.90 9.74 9.12 9.10 8.70
- AUGUST 2017
Chris McKenzie, Manufacturing Manager, *Source: Based on Asia Inspections data from 1142 audits across CHANGE 0.03 -0.01 -0.16 -0.44 0.16 0.43
Chargeurs 41 countries, over the last 12 months.

Our Supply Chain
A C LO S E R LO O K
C A S E S T U DY
2018 UPDATE
VENITR A “ O ne of the things we strive to do is make sure our workers are

happy. We don’t want them to leave; we want them to be there year
A recent addition to our supply chain ecosystem, this innovative after year. So the factory conditions, pay and social compliance
new- generation company is a per fec t f it for icebreaker and has
quickly formed a fun and produc tive rappor t with our teams.
must all be excellent.”
Interview with Clyde Adam Lam,

CEO, Venitra
How did you come to work with What are the business values for Venitra?
icebreaker?
Male
“We have a mission to be the best quality
30%
“Through our connections and reputation maker in the world. To do that we have to
COMPANY NAME Venitra - Shepherd we put together a meeting with icebreaker have the best people. One of the things
VENITRA % OF founder Jeremy Moon. From there we went we strive to do is make sure our workers
MAIN FACTORY ADDRESS Ying Shan Road, Feng Huang Town,
EMPLOYEES through a detailed vetting. This included are happy. We don’t want them to leave;
Zhangjiagang City, Jiangsu Province,
BY GENDER inspections, visits, product development we want them to be there year after year.
and fabric selections.” So the factory conditions, pay and social Sewing line in the Venitra factory
COUNTRY China
compliance must all be excellent.”
What do you enjoy most about your new How do you ensure Venitra is a custodian
CATEGORY Garment Maker Female
70% relationship with icebreaker? How do you ensure the icebreaker of the environment?
DATE OF LAST AUDIT December 2017 clothing you make is of the highest
“What’s nice about icebreaker is the product quality? “We have taken huge steps forward,
LATEST AUDIT RESULT 9.2/10
VENITRA MIGRANT WORKER BREAKDOWN business that they’re in and the product as many companies have now, with
TOTAL EMPLOYEES 1,000 100 they make. They think about the world as “It’s an exhaustive process of quality environmental standards. We work with
70% female / 30% male we live now: the environment, working with inspection, from yarn all the way to a local recycling company to have any
natural fibers and renewable resources. finished product. It's a very special fabric waste wool recycled into carpets, clothing,
MIGRANT WORKERS 100% Local 80
P E R C E N TA G E O F E M P LOY E E S %
We’re very proud to be part of that. That’s that must be treated in a very special hosiery, gloves and baize. Our water is
0% Regional
0% Migrant the future. way. We have quality-control teams right cleaned and recycled. We are constantly
60
through yarn to finished product. It's looking for ways to further reduce waste
ACCREDITATIONS Quality & Environmental:
“We enjoy working with the icebreaker demanding and it's constant. But it and footprint. Going forward we are
ISO9001, OEKO-TEX.
Social: Worldwide Responsible Apparel teams. The knowledge-sharing, open ensures that we deliver the best product working to introduce solar power and
Production (WRAP) 40 discussions, vendor summits, product on the market.” the bluesign® system for a sustainable
research and development. All of it shows textile production.”
ABOUT VENITRA Capabilities: knits and wovens
manufacturer. Flatlock, single and double icebreaker really cares about its supply
20
needle and circular knits chain and everyone is important in
the team.”
LENGTH OF PARTNERSHIP 2 years 0% 0%
WITH ICEBREAKER 0
Local
Regional
Migrant

01 Chen Fang, sewing

worker, five years at
Venitra.
2018 UPDATE
02 Skillful sewing at
Venitra
03 Garment panels
with the icebreaker
embroidered logo
04 Attention to
detail and careful
workmanship
05 Quality control 04
checks run
throughout the
production process
06 Circular knitting
machine used to
make icebreaker
fabric
05 06
01
OUR PROGRESS
W H AT W E A R E
• The traceability and transparency of our • Annual icebreaker Vendor summit • Drive and launch initiatives and
03 supply chain. We have a publicly shared – promoting communication, safeguards against modern slavery -
listing of our supply chain partners. collaboration and continuous Incorporating recommendations from
improvement throughout our supply the Bali Process Forum.
• Our emphasis on direct, long term chain.
What does nature mean to you? relationships with our suppliers. • By 2019 complete a full review
• Responsible purchasing practices of industry certification and
• We have a publicly available Supplier that provide long term forecasts and memberships.
“We all live an outdoor active lifestyle Code of Conduct outlining our Human minimize human rights risks.
and enjoy the beauty of nature that Rights policies. Suppliers must agree to this • By 2020 publish an environmental
code as a condition of doing business with • Drive chemical control, waste and footprint report.
comes with that. Having been an active icebreaker. water management policies from all
person my whole life I look at nature for the factories we work with.
• Robust auditing, including increased
inspiration. We must protect it.” measures to protect migrant worker • Publicly disclosing our Restricted
rights. We are focused on continuous Substance List.
improvement.
What does transparency and • Reduce the use of AIR freight by 68%
traceability mean to you? • Publicly disclosing our aggregated audit over the last year.
ratings. Our audit results reflect a high
performing supply chain: icebreaker • Our involvement in the Bali Process
average 9.2/10 vs industry average 7.8/10. Forum honors our commitment to
“Transparency is critical to the way we
engage with NGO’s on global issues
work. We are very proud to show the • We have grievance mechanisms in place, impacting our industry. We will
world how we make our products. including direct contact to icebreaker via continue to actively seek opportunities
workersvoice@icebreaker.com to do so.
We open ourselves up to our customers
• On boarding expert partners who share • We have successfully traced our
and ask: 'how can we be better?”
our values. vendor sourced product components
02 and included the suppliers of these in
our 2018 report supplier listing.

OUR
PEO PLE
PEOPLE
Global Sales Team enjoy Lake Heron Station, New Zealand.

Our People Our People
COUNTING ON GLOBAL EMPLOYEES

BY FUNCTION*
# PEOPLE % OF
TOTAL
2018 UPDATE
OUR PEOPLE
CEO 1 0%
BUSINESS INTELLIGENCE 4 1%
CORPORATE SALES 3 1%
CUSTOMER OPERATIONS 39 10%

GENDER BY MANAGEMENT LEVEL
EXECUTIVE 9 2%
FINANCE 24 6%
100
As of July 2018, icebreaker • 42% are employed in • 58% are female; 42% • 54% of our team are
employed 396 people New Zealand/Australia, are male directly involved in ECOMMERCE 12 3%
41% in North America
PERCENTAGE OF GENDER SPLIT %

across seven countries selling our product to
OPERATIONS 15 4%
80
who work daily to bring and 17% in Europe • 52% of those in our customers
our vision and mission management roles INFORMATION TECHNOLOGY 7 2%
to life. • 73% are in full-time are female; • 40% work in retail
60
62% INVENTORY 12 3%
positions 42% are male sales, 14% in wholesale
sales, 10% in customer 53% MARKET DEVELOPMENT 3 1%
• 42% of our employees • 42% are under 30 years operations and 7% 45%
40
MARKETING 27 7%
are working in of age in marketing
management roles OFFICE MANAGEMENT 4 1%
20
PEOPLE & PERFORMANCE 6 1%
Male
PRODUCT 18 4%
Female
0
RETAIL SALES 157 40%
Leadership
Team
Management
Level
Non-Management
Level
WHOLESALE SALES 55 14%
LENGTH OF SERVICE
GRAND TOTAL 396 100%
LENGTH PEOPLE % OF TOTAL *Does not include contractors

OF EMPLOYMENT*
4%
Par t-T im e
> 10 YEARS 8 2% Te mp o rar y
6 TO 10 YEARS 28 7%
2 3%
Par t-T im e
3 TO 6 YEARS 79 20%
AGE BY MANAGEMENT LEVEL* <30 30-49 50+ TOTAL
1 TO 3 YEARS 130 33%
E M P LOYM E N T T Y P E LEADERSHIP TEAM 0 9 2 11

6 MONTHS TO 1 YEAR 64 16%
MANAGEMENT LEVEL 27 121 7 155

< 6 MONTHS 87 22% 4%
Full-T im e
Te mp o rar y NON-MANAGEMENT LEVEL 139 85 6 230
TOTAL 396 100% 6 9%
Full-T im e
TOTAL EMPLOYEES 166 215 15 396
*Does not include contractors
*Does not include contractors.

L I F E AT I C E B R E A K E R
2018 UPDATE
“ i cebreaker enables opportunities, and then empowers

you to design what that opportunity looks like.”
We invest in and develop our people. We encourage our team to consider internal
moves and internal relocations. This broadens their professional and life experience. Trudie Abel
ADAM ROWLAND EMILY CLARK TRUDIE ABEL HANNAH PHILIP TRACY LYNES TYSON METIVER
“I’ve worked for big brands around “Moving to Munich is both a “I love to travel. So it’s fortunate that “I was ready for a new adventure. “My favorite thing about icebreaker “It took me a while to realize how
the world. I am extremely humbled personal and professional icebreaker encourages us towards I got the promotion I worked is the people I get to work with important change is to my personal
to be part of the icebreaker family opportunity of a lifetime. I feel really adventure, personally and in our towards and the opportunity to every day. It’s awesome to be growth. For a long time I felt
here in New Zealand. It’s not about lucky to be here. Working in another careers. This adventure has taken move to Canada! Over here, I surrounded by people who share stagnant, affecting my fulfillment
selling the latest trend. It’s about market means that even after me from Europe to the home of have developed my skills and been the same passion and respect for within my work and personal life. I
sharing the belief that ‘nature has four-and-a-half years, every day I icebreaker in New Zealand, and to pushed out of my comfort zone, nature and believe in the products knew I needed a massive disruption
the solution’. This purpose drives us am learning something new. It has our North American headquarters both personally and professionally. we make. The welcome from the in my lifestyle to find a stronger
all to do our best and find new ways also shown me that throughout the in Vancouver. Re-locating countries Being a passionate Kiwi and North American team in Vancouver sense of purpose. It wasn’t just
to bring sustainable solutions world, despite cultural differences, and transitioning from a global icebreaker I am proud to represent when I moved over really reinforced changing jobs within icebreaker,
to everyone. Never have I been we are all icebreakers. We are all role to a regional role has given New Zealand on the global stage this. I am able to share insights but changing places. Packing
so proud to work with a brand. Its passionate about what we do and me incredible insights. They serve and bring my loud Kiwi spark to the with, and receive support from, the up and throwing myself into new
purpose has guided my own beliefs what we are creating here. It’s me every day in my position, and North America office.” New Zealand finance team where situations that challenged me on
on how to be a better human and something special to be a part of, have shifted my perspective entirely. my icebreaker journey began, the every level of my personal and
look after our planet.” and makes me proud to be a Kiwi icebreaker enables opportunities, Joined: 2012 global finance team, and my new professional being. Partnering
Position: Customer Service Team
abroad. I’m lucky to have had such and then empowers you to design North American team. This allows with a company that aligns with
Leader – Direct-to-Consumer, based in
Joined: 2016 an easy transition, with icebreaker what that opportunity looks like.” me to always be learning and taking those values of challenge and
Vancouver, Canada.
Position: Global Head of Planning,
supporting me every step of on new challenges that support progression accelerated that
based in Auckland, New Zealand.
the way.” Joined: 2016 both my personal and process for me, and now I look back
Position: Regional Head of Marketing,
professional goals.” with a massive sense of pride and
based in Vancouver, Canada.
Joined: 2014 accomplishment."
Position: eCommerce Site Coordinator, Joined: 2015
based in Starnberg, Germany. Position: Senior Accountant, Joined: 2014
North America, based in Vancouver, Position: Account Manager, based in
Canada. Wellington, New Zealand

G E N E R AT I N G O U R
2018 UPDATE
PEOPLE POWER
BRINGING OUR provenance and history, and to meet our 4. Following the law wherever we do business.
TEAM TOGETHER merino growers. We commit to following the law and ensuring
compliance in our daily operations worldwide.
They spent a night on a merino station. The remainder
of the week was in Queenstown. The participants 5. Striving to make our communities better.
icebreaker succeeds through close, long-term worked together on the Spring Summer 19 product and We have a responsibility and an opportunity to lead
relationships: we bring people together. marketing campaigns. our industry toward a better future. Our efforts
on sustainability, responsibility and community
Leadership Development Program engagement help us keep this commitment.
We held our first ever two day leadership development ETHICAL LEADERSHIP VF Training
Leadership development workshop
workshop for 66 of our global leaders in Auckland in

May 2018.
Our Code of Business Conduct
VF provides online and facilitated training on the Code
of Business Conduct. There is also training on anti-
HEALTH AND WELLBEING
It has opened another way for us to develop and invest corruption, conflicts of interest, fair competition and
in our people. It also helps to ensure our teams are As a result of icebreaker's acquisition by VF Corporation, intellectual property.
challenged, empowered, included and trained to thrive we have adopted the VF Code of Business Conduct to We believe it is vital to have a healthy balance between
in the work they do. We wanted to bring our global guide the way we will conduct ourselves in our Ethics Helpline our professional lives and our lives beyond our work.
leaders together as a leadership community to share day-to-day work.
their experiences and insights. Together we explored VF operates a global ethics helpline. It’s a free, This year our regional H&S committees are focusing on
how to prepare, support and encourage each other and The code includes five key principles. They guide how confidential way for anyone – not just employees - to four key pillars: Balance, Wellbeing, Connection and
our teams through growth and change. we conduct ourselves and our business relationships: seek guidance, ask a question or raise a concern about Safety, with a commitment to supporting our team to
any of its companies. It is available 24 hours a day/ explore the ways they work best and offering practical
We are continuing to engage this leadership community 1. Leading with integrity. seven days a week in more than 150 languages, in every and relevant tools and initiatives to help them
in regular follow up sessions every 6-8 weeks to share Each of us demonstrates the characteristics of country where VF has employees. Anonymous reporting achieve this.
learnings and maintain momentum around this new a leader. We are responsible for ensuring our is available where allowed by law.
approach to leading people. colleagues and business partners feel comfortable We also held a Wellbeing Speaker Series in Auckland
asking questions and raising concerns. The VF Ethics and Compliance team reviews every report where a professional life coach provided practical tips
Global Sales Meeting and assigns an appropriate investigator. Every effort is on ways to improve how we live, work and respond
2. Treating everyone with dignity and respect. made to investigate reports appropriately, consistently under pressure to help us better understand our
This year, in addition to our annual Vendor Summit, we People are our greatest asset. We know that what and in a timely manner. Retaliation against anyone human potential.
held a global sales meeting in New Zealand. It was an makes us great is employees and partners worldwide. making a report or participating in an investigation is
initiative of a small feisty group of smart and dedicated not tolerated.
individuals within our brand team, with the aid of 3. Competing fairly and honestly.
The New Zealand Merino Company. We brought 118 Winning in the right way is essential to our success.
people from our US, Canada, Europe and Asia sales This includes avoiding conflicts of interest and
teams to icebreaker’s high country heartland. It was ensuring that we keep accurate accounting and
a chance for them to be immersed in icebreaker’s financial records.

THE SHEEP DOGS

2018 UPDATE
GRASSROOTS SUSTAINABILITY • Fairtrade and organically grown office coffee
• Turning off retail store video displays at night

The Sheep Dogs is an employee-run grassroots
office sustainability group that brings awareness and • Office supplies and cleaning products that
positive change to a business that cares deeply for our demonstrate sustainability and social
environment. We don’t play by a specific set of office benefit credentials
rules, but instead act on the good ideas from within
ourselves and from our friends, the people who work • Free keep cups for all our global office employees 01 02
around us. 01 Founding Members
• Quarterly casual documentary movie nights to 02 Tree Planting
icebreaker tends to attract people who are into stay informed
03 Ken Harris,
sustainability, environmentalism and social awareness. Lead Sheep Dog
The Sheep Dogs are now also part of the induction • Regular office guest speakers on global and
04 Inspiring the teams
process, giving everyone the chance to get involved from local sustainability in our Auckland
day one. office
• Beach clean-ups and tree-planting events
We’ve been involved in making a load of changes, some 03 04
small, some not so small. We've been involved in a range • Carbon-off-setting flights to the 2018 Vendor Summit
of activities: Reducing waste, cutting water and energy in Shanghai
use and hosting environmental awareness evenings in
• Sponsorship of the Endangered Kiwi Breeding
OUR PROGRESS
the office to encourage people to take action in their
everyday lives from work to home. Program, Taranaki Region, New Zealand
Here are some highlights: • Planted edible office gardens to give icebreakers a
chance to grow our own food and create an inviting
W H AT W E A R E
• Plastic-Free Awareness Month. Employees pledged outdoor space. W H AT I S W O R K I N G WO R K I N G TOWA R D S
not to bring or use single-use plastic in the
office kitchens. Next, we have our eye on soft plastics recycling, • We have a defined set of Guiding Principles • Clear communication of our business • In 2019 introduce flexible working and
increasing the use of rechargeable batteries for gadgets (values) and a new Code of Business goals and strategic priorities. other workplace initiatives to promote
Conduct setting out the expectations for a healthy balance between work and
• Reduce printing. Our printers now print only when you that can take them, and ditching sandwich cling film in ethical business conduct. • Providing opportunities for life outside of work.
icebreakers to combine career
are at the machine and input a password. This has cut favor of beeswax wraps as well as more conservation
• The establishment of a global leadership development with adventure, by • Launching of the VF learning journeys
printing by nearly a third, and eradicated forgotten sponsorship. development program. actively encouraging international and online resources for both individual
printed documents. relocations between our contributors and people leaders.
• The launch of the Ethics Helpline and global offices.
training to encourage people to speak up • Extended ethics training including
and feel comfortable asking questions and • Retail management and sales techniques for tackling bullying and
• Centralized rubbish. Having one clearly
"I’m really proud of what we’ve raising concerns. development programs. harassment in the workplace.
differentiated set of waste bins has increased
recycling and composting. created, but what’s more important • In 2019 introduce flexible working and other • Social clubs in each region managing • Increased diversity and inclusion
workplace initiatives to promote a healthy events and activities to build initiatives.
is that it gives everyone in our office balance between work and life outside relationships and have fun together.
of work.
• Tree-less toilet paper. Alternatives such as toilet a sense of pride in the company they • Grassroots sustainability groups in
paper made from bamboo and sugar cane help • Launching of the VF learning journeys each office.
chose to work for. It elevates all of us, and online resources for both individual
cut deforestation. contributors and people leaders. • Grower connection – encouraging
knowing we’re part of something and organizing station visits to
• Extended ethics training including connect our icebreaker team with the
good." Ken Harris, Lead Sheep dog techniques for tackling bullying and spiritual heart of our business.
harassment in the workplace.

APPENDIX
88 Transparency Inbox Overview
90 Grower Listing
92 Supplier Listing
106 Materiality Matrix

Appendix
T R A N S PA R E N C Y OUR PRODUCT sheep station is that during the wool tops process, our
wool (which comes from multiple stations) is blended
together many times over during the cleaning, carding
2018 UPDATE
INBOX OVERVIE W
Q. Do you have a recycling program up and running for and combing process in order to achieve a homogenous
used or damaged icebreaker products? and consistent level of quality, appearance and
performance.
A. We currently don’t have a garment recycling program
in place, but this is one of the key projects we have Q. How do you ensure that the dying processes are
on our roadmap and we have set a goal to establish environmentally friendly and that dyestuffs are safe for
one by 2022. Before launching the program there are consumers?
a number of dependencies to work through including
In 2017, we launched the transparency@icebreaker.com values are positively addressed and provides further ensuring that the methods and processes used for A. We work with suppliers who have on site water
email, to allow our partners and consumers to 'Ask us assurances through an independent third party on-farm collecting, transporting and processing or repurposing processing plants. This ensures that all water used in
Anything'. Here are some of the questions. audit process. icebreaker growers are committed to a the garments are sustainable. the dying process is completely cleaned before it can
strict animal welfare code, that also applies to the sheep be discharged. Our audit format includes a waste
dogs working on the stations. management section, which checks that the factories'
chemical and water management systems are meeting
OUR BUSINESS Q. What measures do you take to ensure a balance OUR SUPPLY CHAIN our stringent standards. Since 2006 we have undertaken
between the sheep’s grazing needs being met, while the STANDARD 100 by OEKO-TEX® certification on an
protecting the natural ecosystem existing in each region? annual basis. 92% of the fabrics in our FW17 range have
Q. What are the main values leading your business? Q. I would love to know who is making my icebreaker been certified, the 8% balance is due to seasonal small
A. We source our ethical wool through the ZQ products. What kind of conditions are they working in? run fabric. This is a globally recognized, independent
A. At icebreaker we explore the relationship between accreditation program, which independently audits and Are they paid a decent wage? Are they all adults? What testing and certification system used to confirm the
people and nature. Nature is our hero. Our purpose is regulates for best practice environmental sustainability. is icebreaker doing to ensure these things? absence of harmful substances within a fabric or
to offer our customers a natural alternative to synthetics Sheep are grazed in some of the world’s most beautiful raw material.
and to lead the outdoor industry towards sustainable and remote grassland areas and are free to roam A. Great questions - these are all things that are very
solutions. Our three guiding principles are adaptation throughout the year. Each farm is geographically important to us. We take a diligent approach to our
(the ability to adapt to an ever changing environment), diverse and located within a wider regional ecosystem, supply chain management systems. This includes a
symbiosis (living things working together for mutual therefore, we take an individual approach to robust supplier on-boarding process and arranging OUR PEOPLE
benefit) and sustainability. You can find out more about environmental management. Each of our growers third party ethical audits before we start working with
our values and principles here: https://nz.icebreaker. must complete and maintain a land environment plan, a new supplier. All of our suppliers must agree to our
com/en/our-story/philosophy.html focused on the protection of their landscape. Many Supply Chain Code of Conduct, which outlines our Q. What will change in your internal culture now
growers have generational knowledge and care for human rights policy and is founded on the International that icebreaker is no longer a New Zealand-owned
the environmental systems unique to their property. Labor Organization (ILO) Declaration on the company?
The land is further protected through local regulation, Fundamental Principles and Rights at Work. If you would
OUR GROWERS governing the management of land, air and water like to know more, we have outlined the full details of A. In April 2018 icebreaker was acquired by VF
natural resources. our approach in our 2017 Inaugural Transparency report Corporation because they believe in our product and
which can be downloaded from our website: our ethos. Our partnership with VF provides us with the
Q. How can you be sure your wool comes from animals Q. What breed of working dogs are used on your www.icebreaker.com largest platform in the world to tell our story, access new
who are treated humanely? grower stations? markets and reach new consumers at an accelerated
Q. Do you think we’ll one day be able to track from farm pace. This is a once-in-a-lifetime opportunity for our
A. We are committed to working closely with our merino A. There are two types of dogs typically used on New to garment? It’d be great to see where the wool from global brand and for our wool suppliers to introduce
growers; in some cases, these relationships span over Zealand sheep farms: Huntaways and Heading dogs.The a purchased garment originates and the factories that new consumers to the benefits of sustainably farmed,
20 years. This is how we know that we work with some Huntaway is a New Zealand breed of dog that is used contribute to its manufacture. ethically sourced merino wool. icebreaker was built on
of the best merino growers in the world. Growers who for general sheep tasks, including helping to move sheep the foundations of sustainability and traceability. We
share our values for producing sustainable, ethically in and out of sheep yards during shearing time. The A. We are able to trace the source of all components of want to be global leaders in transparency and inspire
sourced merino fiber. icebreaker sources from the ZQ other type of dog is known as a Heading dog, which has our product from fiber through to trims at each stage of other companies to do the same. We will continue to look
grower accreditation programme http://www.zqmerino. been bred from a Border Collie; Heading dogs position our supply chain. Each stage of production has a unique for opportunities to engage and collaborate within VF
co.nz. This programme has been developed to provide themselves around the sheep to move them in certain set of compliance and quality checks. The challenge with Corporation and our broader industry.
customers with certainty that product quality, animal directions. New Zealand doesn’t have predators such as linking a specific garment right back to an individual
welfare and health, environmental, economic and social foxes or wolves, so we don’t use dogs for the ‘protection’
of sheep, only to muster and move sheep.
88 icebreaker - Transparency Report

Appendix Appendix
GROWER LISTING
PROPERTY NAME PROPERTY LAST AUDIT PROPERTY NAME PROPERTY LAST AUDIT
LOCATION DATE LOCATION DATE
LAKE TAYLOR Hawarden 1 9/0 4 / 1 8 TEMPLE PEAK OTA G O 2 0/0 6 / 1 8
LINDIS PEAKS Ta r r a s 2 1 /0 6 / 1 7 TEVIOT RIVER DOWNS Roxburgh 1 8 /0 5 / 1 8
MAHERUA Lit tle River 1 1 /0 4 / 1 8 THE GUMS Cheviot 1 6 /0 8 / 1 7

ICEBRE AK ER CONTR AC TED GROWERS FOR SE ASON 2018
MANGAITI Wanganui 7/06/17 THE ROCKS Middlemarch 2 3 /0 4 / 1 8
PROPERTY NAME PROPERTY LAST AUDIT PROPERTY NAME PROPERTY LAST AUDIT MATAK ANUI O m a ka u 1 9/0 6 / 1 7
TYNTESFIELD Blenheim 1 3 /0 3 / 1 8
LOCATION DATE LOCATION DATE
MIDDLEHURST Blenheim W/0 6 / 1 8
UPCOT Blenheim 2 7/0 3 / 1 8
ARDGOUR Wanaka 12/07/17 CORA LYNN Arthurs Pass 26/06/17
MONAGHAN Blenheim 1 2 /0 6 / 1 7
WAITANGI/S Kurow 2 3 /0 3 / 1 8
AWAPIRI Blenheim 15/06/17 CORLEGGY Blenheim 4 /07/ 1 7
MT NICHOLAS Queenstown 3 1 /0 8 / 1 7
WALTER PEAK Queenstown 1 6 /0 1 / 1 8
BALDWIN Roxburgh 21/03/18 CRAGSIDE Oturehua 5 /0 6 / 1 8
MT ROSS Middlemarch 2 3 /0 6 / 1 7
BEN DHU Omarama 22/06/18 CRAIGLEA Roxburgh 1 5 /0 3 / 1 8
MT WHITNOW Hawarden 1 8 /0 6 / 1 8
BENMORE Omarama 17/04/18 DOLPHINS Palmerston 2 1 /0 6 / 1 8
MULLER Blenheim 2 7/0 6 / 1 8

BLACKSTONE HILL Omakau 20/03/18 EARNSCLEUGH Alexandra 6 /07/ 1 7
MUZZLE Clarence 6 /0 3 / 1 8
BLUE MOUNTAIN Fairlie 2/02/18 EREWHON Ashbur ton 2 2 /0 8 / 1 7 Va l l e y
BLUFF Kekerengu 13/06/17 GLEN ORKNEY Blenheim 1 4 /0 3 / 1 8 NOKOMAI Lumsden 1 5 /0 6 / 1 7
BOG-ROY Kurow 20/02/18 GLENFOYLE Cromwell 1 9/0 6 / 1 7 NORTHBURN Oturehua 1 4 /0 3 / 1 8
BONJEDWARD North 2/08/17 GLENTANNER Mt Cook 1 4 /0 2 / 1 8 OMARAMA Omarama 6 /0 2 / 1 8

Canterbury
GODLEY PEAKS L a ke Te ka p o 2 6 /0 2 / 1 8 ORMOND Blenheim 2 7/0 4 / 1 8

BRAEVA AR Amberley 2/06/17
GOULBURN Oturehua 2 0/0 3 / 1 8 OTEK AIEKE Duntroon 1 9/0 4 / 1 8

BRANCH CREEK Wanaka 19/06/18
GRANTLEIGH Tw i z e l 1 9/0 1 / 1 6 * OTEMATATA Otematata 2 0/0 3 / 1 8

BRANCHES Queenstown 15/05/18 (BEN OHAU)
OTEMATATA/A Otematata 2 0/0 3 / 1 8

CAIRNMUIR Cromwell 14/06/17 HARTFIELD Ranfurly 1 0/07/ 1 8
PATEAROA Ranfurly 2 1 /0 3 / 1 8
CARRICK Cromwell 11/08/17 HILLTOP DOWNS Roxburgh 1 4 /0 6 / 1 8
REDCLIFFS Methven 4 /0 9/ 1 7
CARRICKMORE Ranfurly 20/06/18 HORSESHOE Roxburgh 2 1 /0 5 / 1 8
R O S E N E AT H Kurow 3 0/0 4 / 1 8
CASTLE RIDGE Ashburton 21/11/17 IDA VALLEY Oturehua 1 5 /0 6 / 1 8
ROUGH RIDGE Oturehua 1 2 /0 3 / 1 8

CATHERINE FIELDS Pukaki 23/03/18 LAKE COLERIDGE Darfield 15/11/17
STONEHENGE Ranfurly 2 1 /0 3 / 1 8
CECIL PEAK Queenstown 31/08/17 LAKE HERON Ashbur ton 2 2 /0 8 / 1 7
TE AK A Kurow 2 3 /0 3 / 1 8
CLUDEN Cromwell 27/06/18 LAKE OHAU Omarama 2 3 /0 2 / 1 8
* Audit completed on Ben Ohau station prior to ownership

and name change to Grantleigh

Appendix Appendix
SUPPLIER LISTING
I C E B R E A K E R S U P P LY C H A I N L I S T I N G
SUPPLIER FACTORY CATEGORY DATE OF COUNTRY ADDRESS TOTAL NO % LOCAL % NON LOCAL % MIGRANT % FEMALE % MALE PARTNERSHIP LENGTH OF
NAME LAST AUDIT EMPLOYEES (FROM OTHER (FROM OTHER COMMENCED RELATIONSHIP
REGION) COUNTRY) (YEAR) (YEARS)
A&E A&E Dongmei Thread Trims Vendor X China Nange Industrial Village of 369 25% 75% 0% 50% 50 % 2013 6 years
Manufacturing Co., Ltd Sourced Daojiao Town, Dongguan City
Guangdong Province, PRC
AD TRIMS Ad Trims Trims Vendor X Bangladesh 261, Ukil Building 22 100% 0% 0% 0% 100% 2017 2 years
Sourced (Ground Floor), Jamal Khan Road,
Chittagong
Bangladesh
AVERY DENNISON Paxar Packaging Trims Jul-18 China Tanshan Village, Hualong Town, 4069 17% 83% 0% 56% 44% 2007 12 years
Guang Zhou Limited Panyu District, Guangzhou,
Guangdong Province, China,
511434
BEMIS Bemis Trims X USA 2849 Greenwich St. 450 99% 1% 0% 30% 70% 2016 3 years
Suite 1, San Francisco CA 94123
BUTTON Changshu Button Trims X China 2nd Floor, #8 Aleey 30, Lane 358, 175 17% 83% 0% 70% 30% 2009 10 years
INTERNATIONAL International Co., Ltd Ruiguang Road, Taipei, Taiwan
114
CHARGEURS Zhangjiagang Yangtse Tops Mar-18 China European Industrial Park, 172 34% 65% 1% 40% 60% 2006 13 years
Wool Combing Co Ltd Production Tangshi St, Yangshe Town,
Zhangjiagang City,
Jiangsu, 215618
CHARMTECH Qingyuan Tops Aug-17 China Zhoutian Industry Area, Taihe 420 76% 24% 0% 78% 22% 2012 7 years
INDUSTRIAL LIMITED Bowcharm Garment Production Town, Qingxin County, Qingyuan
Manufacturing Limited city, Guang Dong province, China
CHIA HER Chia Her International Fabric May-18 Taiwan Gongye road, Guanttian District, 822 79% 21% 1% 0.51 0.49 2014 5 years
Taiwan, ROC
COATS Shanghai Coats Trims X China No.9 Baosheng Road, Songjiang 179 28% 72% 0% 38% 62% 2010 9 years
Thread Co., Ltd. District, Shanghai, China
COATS Coats Bangladesh Trims X Bangladesh Fouzderhat 1588 97% 0% 3% 1% 99% 2014 5 years
BANGLADESH Limited Industrial Estate, Sagorika
Road,P.O custom Academy,
Chittagong4219, Bangladesh.
COATS VIETNAM Coats Phong Phu Trims X Vietnam Phố Nối B Industrial Park - Nghĩa 399 99.75% 0.25% 0% 51% 49% 2005 14 years
Company Hiệp - Yên Mỹ - Hưng Yên
Province

Appendix Appendix
DANMAO ( JIANGSU Jiangsu Danmao Fabric May-18 China No.2 Lumeng North Road, 1060 95% 5% 0% 60% 40% 2011 8 years
DANMAO TEXTILE Textile Co Ltd Lucheng, Danyang, Jiangsu,
CO LTD) China
DD CORPORATION Dd Corporation Trims Vendor X Bangladesh 1338/A, Al Noor Manzil 9 100% 0% 0% 0% 100% 2015 4 years
Sourced Nasirabad R/A, Chittagong
DESIGNER TEXTILES Designer Textiles Fabric Jan-18 Vietnam Lot P, Hoa Xa Industrial Park, 150 87% 13% 0% 27% 73% 2000 19 years
INTERNATIONAL LTD Vietnam Nam Dinh, Vietnam
DIRECT SOURCE Dong Sung Printing Packaging May-18 China Qingdao D.S. Corporation, 125 98% 2% 0% 52% 48% 2016 3 years
PACK AGING Co., Qingdao Factory Shaoshan, Xiazhuang Town,
ChengYang District, QingDao,
China 266107
DONG HWA Donghwa Textile Trims Vendor X Korea Hanhwabizmetro 2-Cha, #511 31 81% 19% 0% 30% 70% 2013 6 years
Co.,Ltd Sourced 449-21 Gayang-Dong, Gangseo-
Gu, Seoul, Korea
DONGGUAN Dongguan Baoyun Trims Vendor X China Sukeng Management District, 100 50% 48% 2% 70% 30% 2015 4 years
BAOYUN CLOTHING Clothing Accessories Sourced Changping Town, Dongguan City,
ACCESSORIES Guangdong Province
Co.ltd.
CO.LTD.
DONGGUAN Dongguan Hengliang Trims Vendor X China A-4,NO.41 Meiming 60 60% 40% 0% 45% 55% 2015 4 years
HENGLIANG Printing.,Ltd. Sourced Industrial Pack,Shangnan
PRINTING.,LTD. Road,Shangjiao,Changan
Town,Dongguan
DOUBLE RETAIL Pafos, Inofyta Pos Fixtures Jan-18 Greece 32011 Inofyta Viotias Greece 112 39% 28% 33% 13% 87% 2014 5 years
DOUBLE RETAIL Veta, Athens Pos Fixtures Jan-18 Greece 1-3 Aristeidou str, Aharnai, 220 83 0% 1700% 5% 95% 2014 5 years
Athens, Attica, Greece
DUC PHUC Duc Phuc Co., Ltd Trims Vendor X Vietnam No 190 Hai Ba Trung, Ba Trieu 8 100% 0% 0% 50% 50% 2013 6 years
Sourced Ward, Nam Dinh City, Vietnam
E.C.I. ELASTIC CO., E.c.i. Elastic Co., Ltd Trims X China Qian - Wu, Doumen 535 67% 33% 0% 58% 42% 2006 13 years
LTD China
ECLAT TEXTILE CO., Eclat Textile Co.,Ltd Fabric Apr-18 Taiwan No.28, Wu Chuan Road, Wu Ku 1000 94% 5% 1% 55% 45% 2016 3 years
LTD industrial park, New Taipei City,
Taiwan
EMSIG Sunco Button Factory Trims X China 263 West 38th Street, Flr 5th, New 60 0% 100% 0% 23% 77% 2007 12 years
York 10018 USA. Factory: Ker Yuan
7th Road, Tang Xia, Dongguang
EVEREST TEXTILE Everest, Tainan Fabric May-18 Taiwan 256 Ming Ho Tsun, Shansan 1906 68% 0% 32% 50% 50% 2013 6 years
Hsiang District, Tainan Hsien,
Taiwan, R.O.C.
FORMOSA Formosa Taffeta Co.ltd Fabric Sep-17 Taiwan 317, Shu Liu RD., Touliu 640, 3723 84% 0% 16% 34% 66% 2016 3 years
TAFFETA CO. Taiwan, R.O.C
FREUDENBERG Freudenberg & Vilene Trims X China 408 Chang Jiang Middle Road, 261 100% 0% 0% 39% 62% 2015 4 years
& VILENE Interlining (Natong) Nantong/China
INTERNATIONAL
Co., Ltd.
LTD.

Appendix Appendix
FUDING Shanghai Fuding Dress Trims Vendor X China No.156 Shenxi Village 6 50% 50% 0% 50% 50% 2010 9 years
Co.,Ltd Sourced Zhoupu Town, Shanghai
GRAPHIC VISUAL Graphic Visual Packaging X USA 4301 Waterleaf Court, 100 100% 0% 0% 30% 70% 2008 11 years
SOLUTIONS Solutions Vendor Greensboro, NC 27104
Sourced
GUILIN EVER GREEN Guilin Ever Green Pos Fixtures X China Shangzhai Tun, Zaijiao Village, 90 100% 0% 0% 70% 30% 2009 10 years
HANGER FACTORY Hanger Factory Licheng County, Lipu Town, Guilin
City, Guanxi, China
HAIRUI "Shanghai Hairui Trims Vendor X China No.68 Dongheyan Road 36 100% 0% 0% 50% 50% 2018 1 year
Industrial Limited Sourced Chenqiao Town,
Company Chongming District, Shanghai
China
INSIGHT PRINT Insight Print Media Ltd Pos Fixtures Jul-18 UK Unit 17, Bristol Vale Trading Estate, 6 100% 0% 0% 0% 100% 2017 2 years
MEDIA Bedminster, Bristol,
BS3 5RJ
INTERNATIONAL Dongguang Honghua Trims X China A10, Jinfu RD, Tangchun Industrial, 313 4% 96% 0% 44% 56% 2017 2 years
MOULDERS LIMITED Bra Subsidiary Liaobun Town, Dongguan,
Material Products Co Guangdong Province
Limited
INTERSOCKS Recinko D.o.o Sock Vendor Feb-18 Slovenia Roška Cesta 41, Si-1330 Kočevje, 57 100% 0% 0% 88% 12% 2014 5 years
D.O.O (Confection) Slovenia
INTERSOCKS Intersocks Trata Sock Vendor Feb-18 Slovenia Trata Xiv / 6, Si-1330 Kočevje, 47 100% 0% 0% 90% 10% 2014 5 years
D.O.O (Previously Called Slovenia
Interconf D.o.o)
Intersocks Confection
Unit (Part Of Intersocks
D.o.o)
INTERSOCKS Insocks Srl (Knitting) Sock Vendor Jan-18 Italy Via Dell ' Industria 28, It-32010 21 57% 43% 0% 48% 52% 2014 5 years
D.O.O Pieve D`Alpago, Italy
INTERSOCKS Calz. Telemaco Srl Sock Vendor Sep-17 Italy Via Brentella, 9, It-31040 17 53% 47% 0% 58% 42% 2014 5 years
D.O.O (Knitting) Trevignano, Italy
INTERSOCKS Ana D.o.o (Confection) Sock Vendor Sep-17 Slovenia Stari trg ob Kolpi 45, 8342 Stari 23 100% 0% 0% 92% 8% 2014 5 years
D.O.O trg ob Kolpi
ITW GRAPHICS ASIA Itw Sports Branding Trims Jul-18 China Puqiao Economic Industry 180 80% 20% 1% 63% 37% 2008 11 years
LIMITED Enping Pacific Concept District, Shahu Town, Enping city,
Industries Ltd. Guangdong Province, China
JINGXIAN "Zhejiang Jingxian Yarn - Vendor X China No.9 Qunfeng No.1 Provincial 220 80% 20% 0% 80% 20% 2017 2 years
Garment Technologies Sourced Road, Lin Dai town, Pinghu
Co. Ltd Zhejiang Province, China
KEN SMITH YARNS Ken Smith Yarn Yarn - Vendor X USA 1530 Kirkpatrick Road Burlington, 15 100% 0% 0% 46% 54% 2016 3 years
Company Sourced NC
KRAJEVSKI Pphu Krajewski Marek Yarn - Vendor X Poland ul. Nadbzurzańska 19, 99-400 65 90% 10% 10% 60% 40% 2014 5 years
Krajewski Sourced Łowicz, Poland

Appendix Appendix
KTC LIMITED Heshan Rondor Garment Nov-15 China No. 1601 Renmin Road East, 60 60% 40% 0% 45% 55% 2015 4 years
Garments Limited Vendor Shaping Town, Heshan City,
Guangdong, People's Republic
of China
LEE BOU Wuxi Lee Bou Silicone Trims Jul-18 China No. 16, Hexin Rd., Xishan District, 233 12% 85% 2% 70% 30% 2008 11 years
INTERNATIONAL Industries Dongting Town, Wuxi City, Jiang
LTD. Su, China
LISHUN Shanghai Lishun Trims Vendor X China Room 102, No.9th Lane 30 60% 40% 0% 90% 10% 2005 14 years
Accessories Co.,Ltd Sourced 500 Xiangyin Road
Shanghai
LIUQING Zhejiang Hujiang Trims Vendor X China 675 Airport Road, Yiwu, Zhejiang 465 37.60% 62% 0% 32% 68% 2017 2 years
Thread Co.,Ltd Sourced Prov.
LIUQING SEWING Liuqing Sewing Thread Trims Vendor X China No 2048,Airport road Liuqing 595 40% 60% 0% 80% 20% 2016 3 years
THREAD COMPANY Company Sourced Industrial Park, Yiwu City,
Zhejiang Province
LUART D.O.O Luart D.o.o Packaging X Slovenia Parmova ulica 41, 35 97% 0% 3% 52% 49% 2014 5 years
Vendor 1000 Ljubljna
Sourced
MAGHINA Filati Elastici Maghina Yarn - Vendor X Italy Via Marconi 54 - 25020 San 20 0% 25% 45% 55% 2014 5 years
Srl Sourced Paolo BS - Italy
MCMICHAEL Mcmichael,Mills, Inc. Yarn - Vendor X USA 130 Shakey Rd. Mayodan, NC 295 100% 0% 9% 57% 43% 2016 3 years
Sourced 27027
MITSUI BUSSAN Mitsui Ochiai-Cho Fabric Jun-18 Japan 15. Ochiai-Cho, Kisshoin 168 73% 27% 0% 21% 79% 2016 3 years
I-FASHION LTD. Factory Minami-ku, Kyoto, Japan
601-8324
MITSUI BUSSAN Mitsui Ishikawa Fabric X Japan Nu161-4, Hama-machi, 155 82% 2% 16% 30% 70% 2016 3 years
I-FASHION LTD. Factory Nomi-shi, Ishikawa pref,
Japan 929-0124
NANTONG BANGRUN Nantong Bangrun Trims Vendor X China Xinglong Road, Tianshenggang 30 30% 70% 0% 40% 60% 2016 3 years
LACE/ELASTIC Lace/Elastic Fabrics Sourced District, GangZha Area, Nantong
FABRICS CO.LTD City, JiangSu Province
Co.ltd
NA XIS Naxis Co., Ltd Trims X Japan 64-6 Oguro, Maruoka-cho, 607 85% 15% 0% 82% 18% 2016 3 years
Sakai-shi, Fukui, Japan
NESTER HOSIERY Nester Hosiery Inc Sock Vendor Nov-17 USA 1546 Carter Street, Mt. Airy, 185 99% 1% 0% 60% 40% 2005 14 years
NC 27030
NEW YARN New Yarn Srl Yarn - Vendor X Italy Via Industriale, 7 Barbariga 5 80% 0% 20% 20% 80% 2014 5 years
Sourced 25030 (BS) ITALIA
NHAN MY Junmay Label Co., Ltd Trims Vendor X Vietnam Lot CN-01-03 Ninh Hiep Industrial 90 62% 30% 8% 66.67% 33.33% 2013 6 years
Sourced Zone
Ninh Hiep Commune
Gia Lam District
Hanoi City
Vietnam

Appendix Appendix
NIFCO TAIWAN Nifco Taiwan Trims X Taiwan No.198, Sec.2, Zhong Ai Rd.,Guan- 250 99% 1% 0% 48% 52% 2015 4 years
CORPORATION Corporation Yin District. TaoYuan City 407.
Taiwan
NOA BRANDS DBA Fusion Specialties Pos Fixtures May-18 Mexico Santos Dumount #6620, Cd. 450 100% 0% 0% 43% 57% 2013 6 years
FUSION SPECIALTIES Juarez, Chih, Mexico
NYFIL, Nyfil Yarn - Vendor X Italy VIA DELL'ARTIGIANATO 69 - 25018 8 25% 0% 75% 25% 75% 2014 5 years
Sourced - MONTICHIARI - BS
PAIHO GROUP Paiho Group Wuxi Trims Jul-18 CHINA No.18 HeXin Rd, Dongting Town 1134 49% 51% 0% 63% 38% 2008 11 years
Xishan District, Wuxi City
Jiangsu
PAIHO GROUP Paiho, Taiwan Trims X Taiwan No. 575 Hokang Road Homei 1060 77.00% 0% 24% 58% 42% 2008 11 years
Township Changhua County
Taiwan 508
PURFORM - SIMPLEX Simplex Plast Pos Fixtures Feb-18 India Plot No. 29, Diwan & Shah Udyog 29 100% 0% 0% 0% 100% 2006 13 years
PLAST. Nagar, Waliv Village, Sativali Rd,
Vasai East, Dist Palghar 401208,
India
QIANZI Wuxi Daoyue Trading Trims Vendor X China 86-1111 Hubing Road 3 100% 0% 0% 33% 67% 2017 2 years
Co., Ltd Sourced Binghu District, Wuxi, Jiangsu Prov
R.M. ENTERPRISE R.m. Enterprise Trims Vendor X Bangladesh 40/41 Kodom Mobarak 7 100% 0% 0% 0% 100% 2016 3 years
Sourced Momin Road, Chittagong
Bangladesh
S.E.C. ACCESSORIES S.e.c. Accessories Ltd. Trims X CHINA 4th Floor, Dai Long Xin Wei Zai 53 11% 82% 0% 51% 49% 2016 3 years
LTD. (Dongguan) Village, Xiegang Town, Dongguan
City, Guangdong Province, China
SAFE REFLECTIONS Safe Reflections Inc Trims X USA 3220 Granada Ave N 86 91% 9% 0% 35% 65% 2018 1 year
St Paul
Minnesota
US
55128
SAFIL SPA Safil Spinning Plant Yarn Mar-17 Bulgaria Industrial Zone, 4134 Scutare, 585 100% 0% 0% 65% 35% 2015 4 years
Plovdiv, Bulgaria
SAFIL SPA Safil Dyeing Plant Yarn Mar-17 Italy Via del Mosso, 10, Gaglianico, 150 92% 8% 0% 67% 33% 2015 4 years
Biella, Italy
SHANGHAI Shanghai Challenge Garment Apr-18 China No.1918 Tingfeng Road,Tinglin,Jin 745 75% 25% 0% 72% 28% 2004 15 years
CHALLENGE Garment Co. Ltd Vendor Shan District,
Shanghai 201514, P.R.C.
SHANGHAI Lianyun Gang Guanlin Garment Nov-17 China No.68 Xingyang Road, Guanyun, 156 98% 2% 0% 85% 15% 2015 4 years
CHALLENGE Garment Co., Ltd Vendor Lianyungang City, Jiangsu
Province, China
SHANGHAI Hubei Challenge Garment Aug-17 China Tongjigou Industry 770 89% 11% 0% 74% 26% 2018 1 year
CHALLENGE Garment Co.,Ltd Vendor Plant,Zhushan,Shiyan, Hubei,
China
SHANGHAI Shanghai Challenge Fabric May-18 China No.1918 Tingfeng Road, Jinshan 787 81% 18% 1% 62% 38% 2004 15 years
CHALLENGE Ltd District, 201504, Shanghai, China

Appendix Appendix
SHIMADA Shimada Sh Trims Vendor X China Room 904-908, Tower.a Far-East 85 65% 20% 15% 50% 50% 2016 3 years
Sourced International Plaza,No.319
Xian Xia Road, Shanghai,China
SHIMADA Shimada Shoji Trims Vendor X China Rm 904-908 A Building, Far East 30 100% 0% 0% 60% 40% 2018 1 year
(Shanghai) Co., Ltd. Sourced International Plaza No 319 Xian
Xia Road Shanghai China 200051
SML DONGGUAN Sml|Dongguan Trims Vendor X China Shangsha District 1800 20% 80% 0% 55% 45% 2011 8 years
DONG HING LABEL Dong Hing Label & Sourced Chang'an Town Dongguan
& EMBROIDERY CO., Guangdong Province
Embroidery Co.,Ltd.
LTD.
China
SUEDWOLLE Zhangjiagang Yangtse Yarn Nov-17 China Economic Development Zone, 1250 25% 75% 0% 62% 38% 2006 13 years
Spinning Co.,Ltd Yang Zi Road 5, Tangshi,
Zhangjiagang City Jiangsu
Province China
SUPERCAP TIGER Zhongshan Weili Textile Garment Aug-17 China The 2Nd Industrial Area, 2466 4% 96% 0% 65% 35% 2014 5 years
GROWTH ASSETS Co., Ltd. Vendor Sanxiang Town, Zhongshan City,
LIMITED. Guangdong Province
TAL APPAREL Tal Global Alliances Garment Jun-17 Vietnam Nguyen Duc Canh Industrial 4948 97% 3% 1% 83% 17% 2016 3 years
Limited Vendor Zone, Thai Binh City, Thai Binh
Province, Vietnam
TECHNICAL & TEX- Technical & Textile Yarn - Vendor X Italy Via 8 Marzo, 25 Borgo San 25 80% 20% 20% 50% 50% 2014 5 years
TILE Service Srl Sourced Giacomo
SERVICE SRL
TECNOYARN Tecnoyarn Spa Yarn - Vendor X Italy Via Alessandrini, 4 - 25086 13 100% 0% 0% 45% 55% 2014 5 years
Sourced Rezzato (Bs), Italy
THE BIG PICTURE The Big Picture Pos Fixtures May-18 NZ 7D Saturn Place, Rosedale 10 100 0% 0% 30 70 2014 5 years
Auckland, 6032
TRIMCO GROUP Clotex Labels Trims X Hong Kong Flat G, 8/F, City Ind. Complex, 195 95% 5% 0% 60% 40% 2016 3 years
(CLOTEX-LABELON) 116-122 Kwok Shui Road, Kwai
Chung, Hong Kong
TRIMCO GROUP Clotex Labels Trims X China 1/F, Block 8, No.611, Dong 110 100% 0% 0% 70% 30% 2016 3 years
(CLOTEX-LABELON) Hangzhou Guan Road, Bin Jiang District,
Hangzhou, Zhejiang, China
VENITRA SHEPHERD Zhangjiagang Garment and Dec-17 China Ying Shan Road, Feng Huang 1000 100% 0% 0% 70% 30% 2017 2 years
INC Shepherd Inc. Fabric Vendor Town, Zhangjiagang City, Jiang
Su Province, China
VENITRA ENTER- Meng Di Corporation Dying and Jan-18 China Ying Shan Road, Feng Huang 50 100% 0% 0% 30% 70% 2017 2 years
PRISES INTERNA- Finishing Town, Zhangjiagang City, Jiang
TIONAL Su Province, China
WENJIA Kunshan Wenjia Trims Vendor X China No.1195 Yuanqu Road 30 100% 0% 0% 60% 40% 2018 1 year
Weaving Co.,Ltd Sourced Zhouzhuang Town, Kunshan,
Jiangsu Province, China.

Appendix Appendix
XINLAN Wuxi Xinlan Trims Vendor X China Yanshuizhuang Village 4 100% 0% 0% 50% 50% 2017 2 years
Paper&Plastic Sourced Ganlu Town, Xishan District Wuxi,
Packaging Co.ltd Jiangsu Prov
YALISI Yalisi (One Department Trims Vendor X China No 2048,Airport Road Liuqing 595 40% 60% 0% 80% 20% 2016 3 years
Of Liuqing) Sourced Industrial Park, Yiwu City
Zhejiang Province
YFYJUPITER LIMITED Dongguan Xinhai Packaging Dec-17 China No.17 Shenxi Road, Houjie, 48 100% 0% 0% 38% 62% 2017 2 years
Environment-Friendly Dongguan, Guang Dong, China
Material Co., Ltd
YIJIANG KNITTING Yijiang Knitting Co., Ltd Garment Apr-18 CHINA No 9 Chunhui Road Xishan Edz 58 75% 25% 0% 62% 38% 2017 2 years
Vendor Wuxi Jiangsu
YKK SH Shanghai Ykk Zipper Trims X China 7Th,Floor,No 501,Dongdaming 2300 98% 2% 2% 67% 33% 2008 11 years
Co Ltd Road,Shanghai
Factory - 468 Lu-Chun
Road,Minhang Econonic &
Technological Development
Zone,Shanghai
YKK SH Shanghai Ykk Zipper Trims X China No.1258 Feidu Road,Pudong New 669 98% 2% 2% 60% 40% 2008 11 years
Co Ltd Area,Shanghai
YOUNGONE Youngone Corporation Garment Jan-18 Bangladesh Korean Export Processing Zone, 7279 95% 5% 0% 80% 20% 2013 6 years
CORPORATION Bangladesh/ Vendor Anwara, Chittagong, Bangladesh
Karnaphuli Shoes Ind
Ltd ( Garment Unit)
YOUNGONE Youngone Nam Dinh Garment Jan-18 Vietnam Lot O,P,Q,R, N6 Road, Hoa Xa Ip, 12227 88% 12% 0% 73% 27% 2015 4 years
CORPORATION Co Ltd Vendor My Xa Commune, Nam Dinh City,
Nam Dinh Province, Vietnam
YOUNGONE Youngone Corporation Trims Vendor X Bangladesh Korean Export Processing Zone 82 100% 0% 0% 73% 27% 2015 4 years
CORPORATION Bangladesh/ Sourced Anowara
Karnaphuli Shoes Ind Chittagong
Ltd ( Fabric Unit) Bangladesh
ZERO PRINTERS Shanghai Donghong Packaging Mar-18 China No.2001 Jinteng Rd. Jin Shan 300 50% 50% 0% 60% 40% 2016 3 years
(SHANGHAI LING- Printing Co Ltd District, Shanghai
DIAN GARMENT
ACCESSORIES CO
LTD)
ZHANGJIAGANG Zhangjiagang Bonded Trims Vendor X China Zhangjiagang Economic 300 50% 50% 0% 60% 40% 2016 3 years
BONDED TIANKE Tianke Trading Co.ltd Sourced Development Zone
TRADING CO.LTD Jiangsu Province
ZHONGSHAN Zhongshan Hongcai Trims Vendor X China God Wan Town, 68 5% 95% 0% 20% 80% 2015 4 years
HONGCAI TEXTILE Textile Co.,Ltd. Sourced Zhongshan City,
CO.,LTD. Guangdong Province Bay Port
Industrial Park

Appendix
MATERIALITY
MATRIX
Most Impor tant
D
E B
S I G N I F I C A N C E T O O U R S TA K E H O L D E R S *
F
N
K
M
L J
I
P H
Q
T O
S
V R
S I G N I FI C A N CE TO I CEB R E A K ER Most Impor tant
I C EB R E A K ER ' S A B I L I T Y TO A . P R O D U C T Q U A L I T Y A N D M . W O R K P L A C E C U LT U R E
HAVE INFLUENCE OR IMPAC T PERFORMANCE N. COMMUNIT Y ENGAGEMENT
IN BUSINESS ACTIVITIES B. CHEMIC AL USE AND CONTRIBUTION
C . E N V I R O N M E N TA L F O OT P R I N T O. M O N I TO R I N G , I N S P EC T I N G
D. H U M A N R I G H T S A N D E T H I C A L AND AUDITING
L ABOR PRACTICES P. A N I M A L W E L F A R E
E. WORKER WELLBEING Q. G OVER N A N C E & P O L I C Y
F. C L I M A T E C H A N G E R . M AT E R I A L I N N O V AT I O N
G. PAC K AG I N G AND RESE ARCH
H . S U P P L I E R R E L A T I O N S H I P S & S . ECO N O M I C P ER FO R M A N C E
L O N G -T E R M C O N T R A C T S T. I N D U S T R Y C O L L A B O R A T I O N
LOW M O D E R AT E HIGH I . S Y N T H E T I C M AT E R I A L S U. WO R KS PAC E D I VER S I T Y
J . B R A N D C O M M U N I C AT I O N AND EQUALIT Y
K. C I R C U L A R ECO N O MY V. C O N S U M E R A D V O C A C Y
L. PFCs
This report was printed on FSC ® paper

*Our stakeholders: growers, suppliers, wholesale customers, consumers. with vegetable die inks.
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MADE

N AT U R E . I T M E A N S T H E W O R L D TO U S . 04 REPORT OVERVIEW 52 OUR SUPPLY CHAIN BY 2023

TR ANSPARENC Y IS ABOUT SHARING OUR PROGRESS

icebreaker - Transparency Report 3

Location: Omarama Station, New Zealand

ICEBREAKER IS We also recognize that it is impossible to run a

6 icebreaker - Transparency Report icebreaker - Transparency Report 7

OUR PURPOSE FROM OUR CEO

Nature doesn’t waste anything. That

food chain and represent a

8 icebreaker - Transparency Report icebreaker - Transparency Report 9

In 1995, icebreaker was NORTH AMERICA EUROPE ASIA

Employees 163 Employees 67 Employees 0

In 2018, icebreaker was acquired by global apparel

Founded 1995, New Zealand Today, icebreaker is sold

Carla Murphy, Chief Brand & Product Officer

Global Sales NZD $227m

Global 45 countries. Main markets are Europe,

Employees 396 direct employees

Products Natural performing apparel, comprising

10 icebreaker - Transparency Report icebreaker - Transparency Report 11

12 icebreaker - Transparency Report icebreaker - Transparency Report 13

and allowing others to look

more doors are open, the

understand and ameliorate responsibility for all of it.

supply chain workers’ lives

Transparency helps people scrutinize brands and

14 icebreaker - Transparency Report icebreaker - Transparency Report 15

ICEBRE AK ER The most important issues to icebreaker and

Most Impor tant

interviews, defining issues, prioritization and reporting. NEXT STEPS BRAND

16 icebreaker - Transparency Report icebreaker - Transparency Report 17

THE SUSTAINABLE THESE ARE THE FIVE SUSTAINABLE

WHERE WE CAN HAVE THE MOST IMPACT.

18 icebreaker - Transparency Report icebreaker - Transparency Report 19

20 icebreaker - Transparency Report icebreaker - Transparency Report 21

John Mathias, Stock Manager

THE MERINO IS ONE OF THE WORLD’S

Merino aren’t regular sheep chewing grass in the

icebreaker - Transparency Report 25

N AT U R E’ S “ We were the first company in the world to develop deep, long

icebreaker merino fiber can be

*Source: Collie, S.R. and N.A.G. Johnson,1998. The benefits of wearing

**Source: Leeder, J., Wool - Nature's Wonder Fiber,

26 icebreaker - Transparency Report icebreaker - Transparency Report 27

ETHICAL FIBER QUALITY Ensuring that all wool

specifications. Wool classing and preparation must meet the requirements

28 icebreaker - Transparency Report icebreaker - Transparency Report 29

ANIMAL THE FIVE

30 icebreaker - Transparency Report icebreaker - Transparency Report 31

32 icebreaker - Transparency Report icebreaker - Transparency Report 33

34 icebreaker - Transparency Report icebreaker - Transparency Report 35

Since the 1930s, Omarama Station in

Sadly, the loss of wetlands, alongside historical

36 icebreaker - Transparency Report icebreaker - Transparency Report 37

Philip, Anne and Blake the Dog

Location: Central South Island, ICEBREAKER

11,000 Merino sheep and

Lake Heron Station icebreaker - Transparency Report 39

“ The grazing management for these extensive areas is the same as it

after for the future.”

Custodians of the land.

40 icebreaker - Transparency Report icebreaker - Transparency Report 41