QUESTIONNAIRE

Market Research of Nih Clear Shoes Care

The purpose of this questionnaire is 4. I often use a shoe washing

to obtain information and opinions services.
about our product from the consumer a Yes
view point. b No
How to fill this questionnaires c Maybe
 Cross the correct one of 5. Shoe cleanliness affects my
multiple choices that you appearance?
consider. a Agree
 Please write the answer based b Not agree
on your situation now c Disagree
6. The thing that most distrubs
Question my appearance when?
IDENTITY a No grooming
1. How old are you? b Dirty shoes
a 15-25 c Oversize clothes
b 26-35 7. Why did you choose to wash
c 36-45 your shoes at our show wash
d 46-55 service?
e >55 ..........................................
2. What is your favorite shoes? 8. What kind of shoes do you
a Sneakers wash in our shoe wash
b Heels service?
c Boots a Sneakers
d Flat shoes b Heels
e High shoes c Canva
f Etc..... d Other.....
9. Does your shoe wash service
GENERAL serve customers on time?
3. I have heard of companies a Yes
that offer shoe cleaning b No
services? 10. Does our shoe wash services
a Ever provide any service you
b Never want?
c I don’t know a Yes
b No
 15. Is our shoe service easy to
HABIT find?
11. Where did you get a Yes
information about “Nih b No
Clear” shoe washing c I don’t know
services? SERVICES
a Facebook 16. How many time you use our
b Instagram services until today?
c Twitter a 1-3
d Youtube b 4-6
e Word of mouth c >6
f Etc..... 17. Do you think our services
12. With social media, is it more always on time?
effective for you to wash a Yes
your shoes on our services? b No
a Yes, is it effective c Maybe
b No, is it not effective 18. Do our employees seve well?
a Yes
b No
COMPANY KNOWLEDGE c Maybe
13. How you know about our 19. What do you think about our
shoe wash service? prices?
a Social media a Cheap
b Collaborator b Expensive
c Friends c Etc.......
d Other.....
14. Would you like to
recommend our company to
your friend?
a Yes, I would
b No, I wouldn’t
c I don’t know
 This questionnaire made by Group 1 (2F/D3)
Our team:
Dwi Lukman Ramdhani

Ersavira Rindiani

Marcellina Christi

Mita Hikmatul

Rosyida Achmada L.R.A

Saskia Kusuma M

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