TM Forum Career

Certification Program

Marie Murphy
March 2013
© 2012 TeleManagement Forum | 1 www.tmforum.org
v2011.1
 TM Forum Training and Certification
provide a consistent approach to Frameworx
education
Career Certification is
Knowledge Certification Certification
awarded to TM Forum
is awarded to individuals is a
members who attend a
who attend a course and member
series of courses and pass
pass the associated exam. benefit
the associated exams.

Foundation Achieving Employees of

Career
Level Practitioner Career TM Forum
Certification
Certification is Level Certification member
enables a
awarded for Certification for demonstrates companies may
positive
Introductory workshop useful sit certification
contribution to
and Distilled course exams combinations of exams
the business.
Course exams knowledge

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v2011.1
 Why TM Forum Career Certification?

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v2011.1
 TM Forum Certification –
Career Ladder

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v2011.1
 TM Forum Certification –
Exams

Foundation Level Exams Practitioner Level Exams

Workshop courses (Implementer, Modeler or
Introductory and Distilled Courses Practitioner courses)
Exam Included in course price Exam Included in course price
Sit the exam the same day 3 Month waiting period
1 hour duration 2 Hour duration
40 Questions 50 Questions
Mix of easy and medium level questions Mix of easy, medium and difficult questions
Multiple choice questions (MCQ) Format Multiple choice questions (MCQ) Format
Pass rate 60% Pass Rate 75%
Listing on TM Forum Web page Listing on TM Forum Web page

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 Making the most of your Certification -
Employees

Add it to your email signature

Add it to your resume/CV

Post it on your social media

profile
Add it to your TM Forum
community profile
Include it in communications
with customers and employers
© 2012 TeleManagement
Copyright © 2012 TeleManagement
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 Making the most of your Certification -
Employers
Use employee certifications as a
reference with prospective clients.

Always include certification status in bid

and quote documents.

Invest in employee’s training with

increased confidence in the outcome
Demonstrate a company’s attractiveness
as an employer by showing your
commitment to career development
© 2012 TeleManagement
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Forum | Forum,
7 All Rights Reserved. | 7 www.tmforum.org
v2011.1