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2015 Deloitte-Power-Future-Global-Power-Sector-Report PDF
2015 Deloitte-Power-Future-Global-Power-Sector-Report PDF
2015 Deloitte-Power-Future-Global-Power-Sector-Report PDF
Energy demand 3
Internationalize 23
Contacts 27
Endnotes 28
Power industry challenges
There is little doubt that power is a key driver of human Although no single vision exists for the way the global
progress. In fact, to maintain our way of life and the power sector will evolve in the future, one truth is
economic development of our society, we require clear: the industry sits on the cusp of massive change.
continuous access to power at an affordable price. The way power companies respond will depend on
where they operate, their regulatory environment, the
Given the impact of power on personal welfare and structure of their portfolio of assets, evolving customer
economic effectiveness, power suppliers must maintain demands, their economic maturity and the level of
strict quality standards to provide their services at technology adoption they require.
competitive costs. As a result, utilities around the world
must adhere to extremely high performance ratios. Yet, in most scenarios, the utility of the future will act
At the same time, they need to: as the glue that maintains the connections between
multiple power generation sources – from small-scale
• Collaborate effectively to develop an infrastructure distributed renewables to larger scale conventionally
that guarantees supply over the medium and long- fueled plants, micro-grids and electric charging stations
term, and – and customers.
• Remain very respectful of the environment, To succeed in this goal, the utility of the future will
particularly given society’s reluctance to continue transform into that of a service company that enables
relying on polluting power generation technologies. effective energy solutions defined by high-quality
service standards. This, however, will require major
In light of these realities, utilities are facing a range transformation of business and operating models.
of short-term challenges, which are driving the need In short, today’s utility model is outdated. Struggling
to transform their business models. As part of this to meet client needs while maintaining acceptable
transformation, some utilities are looking for ways to: shareholder returns are currently common concerns.
• Manage their investment and operating costs Of course, the speed of change depends on where
more effectively. businesses are located. Conditions related to demand
evolution, CO2 regulation, regulations for distribution,
• Integrate multiple power generation sources transmission and retail, market structure, etc. are
effectively, from small-scale renewables generated by completely different in different regions.
micro-grids and other distributed generation sources,
to larger scale conventionally fueled plants. In this assessment, our aim is not to provide a roadmap
for the future, but rather to identify the drivers shaping
• Promote the effective development of new electric this future in different global regions.
technologies capable of properly managing power
systems that have a large penetration of renewable
generation, distributed generation, energy storage,
electric vehicles, demand management programs, etc.
The future of the global power sector Preparing for emerging opportunities and threats 1
The current power company environment
Historically, the power sector was characterized by a To expand, improve their profitability, gain a
mature technology and a stable legal framework that competitive advantage and maintain their commitment
guaranteed the profitability of the business: companies to high levels of environmental performance,
were managed according to the excellence of their companies will have to make changes to their strategy
technical criteria. and operational models, related to at least the
following areas of focus:
However, due to the sector’s social and economic
impact, companies are under strong pressure to
improve their efficiency to achieve not only greater
cost competitiveness, but also an outstanding level of Areas of focus
environmental performance. As power companies seek to position for
the future, they will need to resolve issues
This situation differs from one region to another,
around:
because of the different market growth levels:
• Energy demand
• Mature markets, characterized by slow growth,
typically experience a high level of competitiveness
• Penetration of renewable energies
between players (as is the case in many European
Union countries and the United States).
• The degree of commitment to CO2
emissions reduction
• Developing markets, such as South America, Asia
or Africa, tend to have higher rates of growth
• The different cost of fuels and
coupled with a lower level of competitiveness. These
generation mix infrastructure
circumstances tend to create more opportunities for
doing business (and/or investments) in new markets
• Coal: an effective (cheap) solution?
and providing new services.
• The increase in shale gas production
Additionally, power companies are under pressure
to demonstrate responsible practices, innovation,
• Nuclear power upgrading or
flexibility, sustainability, resilience and tolerance.
decommissioning
2
Energy demand
Figure 1. Forecast potential GDP growth: average annual increase in percentage (2014-2030)
6.0%
4.5%
3.0%
1.5%
0.0%
India China South Turkey Australia Mexico Russia United Brazil United France Italy Japan Germany
Africa Kingdom States
Source: OECD1
Due to higher levels of economic growth and Conversely, consumption in OECD countries will evolve
anticipated improvements in the quality of life over the slowly. Between 2012 and 2040, the increase in annual
next few years, developing countries will likely see a power demand rates will remain low for regions like the
rapid increase in power demand. India, for instance, United States (0.2 %) and may drop in the European
is poised to see annual consumption increases of up Union (-0.1 %).
to 3.2% between 2012 and 2040, while China’s annual
demand is forecast to grow by 2.1% for the same time
period (Source: OECD2).
4%
3%
2%
1%
0%
Europe-OECD Americas-OECD Africa Asia-Oceania-OECD Asia-Non OECD Latin America
The future of the global power sector Preparing for emerging opportunities and threats 3
The forecast economic evolution and associated energy
intensity of the developing countries explains the future
foreseen demand.
Figure 3. Forecast gross domestic product, constant prices-percent change (2012-2019)/2012 energy intensity
(primary energy supply/GDP)
8%
7%
6%
5%
4%
3%
2%
1%
0%
2012 2013 2014 2015 2016 2017 2018 2019
0.7%
0.5%
0.3%
0.1%
0.0%
China Germany India United States
Source: International Monetary Fund (January 2015)4/International Energy Agency (January 2015)5
Given these trends, utilities which operate in developed In some cases, the problem for incumbents is that their
nations will need to counter low growth rates in their balance sheets may not enable expansion: they could
traditional markets by pursuing internationalization and establish an alternative strategy based on moving to
exploring the viability of alternative businesses and/or an asset developer and/or operator model, more than
solutions to maintain their growth. asset owner.
4
Penetration of renewable energies • At the same time, the improvement of renewable
Over the last few years, utilities have increasingly relied energy technologies and their associated monitoring
on renewable energies to generate power for two main and control processes are enabling more rapid
reasons: adoption.
6,000
5,000
4,000
3,000
2,000
1,000
0
Hydro Bioenergy Wind Geothermal Solar PV CSP Marine
1,000
800
600
400
200
0
Hydro Bioenergy Wind Geothermal Solar PV CSP Marine
The future of the global power sector Preparing for emerging opportunities and threats 5
According to current forecasts (source: World Energy The most prevalent technologies will be hydro at
Outlook-International Energy Agency (2014)7, more 1,731 GW, wind at 1,130 GW and solar photovoltaic
than 2,457 gigawatts (GW) of power capacity will be (PV) at 690 GW (source: World Energy Outlook-
installed worldwide over the next 25 years, while total International Energy Agency (2014)8.
renewable energy capacity will grow to 3,930 GW
by 2035 to produce 11,573 terawatt hours (TWh) –
representing 31.2% of total world power generation.
Japan
Egypt On April 11, 2014, the new
Colombia Energy Strategy of the Strategic Energy Plan was
Program for the Rational and Arab Republic of Egypt released
Efficient Use of Energy and Saudi Arabia
the Use of Alternative Energy King Abdullah City
Sources (PROURE) for Atomic and
Renewable Energy
(K.A.CARE)
Chile Tanzania
National Energy Strategy The Strategic Plan 2011/12 –
2012-2030: rational energy 2015/16
model to face high levels Power System Master Plan 2012 Australia
of sustainable economic Update (May, 2013) The Renewable Energy Target (RET) scheme:
growth: safe, clean and The Small-scale Renewable Energy Scheme (SRES)
economical The Large-scale Renewable Energy Target (LRET)
Renewable energies are becoming a very important However, the widespread penetration of these
part of the energy mix, particularly in developed technologies has taken a significant economic
countries where energy dependency and the toll. Beyond the incentives established to promote
performance of local resources are key issues on the renewables, these technologies have had a large
political agenda. This is true particularly for countries impact on wholesale power markets, displacing
like the United States, most European countries, traditional generation based on fossil fuels. This has
Australia and Japan. raised new challenges for the operation of power
systems with huge production volumes characterized
by high volatility.
6
Degree of commitment to CO2 emissions reduction Moreover, in many regions/countries, existing carbon
Some countries, particularly those in the European markets do not generate high enough price signals to
Union, are developing restrictive regulations to reduce motivate the power sector to modify its behavior.
CO2 emissions and mitigate environmental impact. In fact, the switching price from coal to gas (in a range
Based on these commitments, utilities have allocated from €17 to €28 per megawatt hour; MWh) is more
considerable resources to avoid emitting polluting gases than three times higher than the spot price of carbon
into the atmosphere. allowances in Europe (more than €7/European Union
Allowance (EUA) in December 2014). As a result, it is
Yet some of the world’s major polluting countries more profitable to generate power from a polluting
have less strict commitments to climate change. This energy source than from natural gas combined with
causes strong asymmetries between different regions a cycle gas turbine.
in the world and consequently the configuration of the
generation mix.
6,000,000
5,000,000
4,000,000
3,000,000
2,000,000
1,000,000
0
1990 1995 2000 2004 2005 2006 2007 2008 2009 2010 2011 2012
The future of the global power sector Preparing for emerging opportunities and threats 7
Figure 7. CO2 emissions EU allowances price
mar-11
nov-11
jul-11
nov-13
sep-13
nov-12
may-12
jul-12
mar-13
ene-12
sep-12
mar-12
may-13
jul-13
ene-13
sep-14
mar-14
nov-14
may-14
jul-14
ene-14
Source: Deloitte Spain
Despite the restrictive regulations to reduce CO2 The different cost of fuels and generation mix
emissions, from 1990 to 2012 CO2 emissions increased infrastructure
by 52% globally. In the power sector, this increase The unequal distribution of energy inputs (natural gas
reached 91% for the same period (Deloitte Spain and coal reserves, solar irradiance, wind and hydro
analysis). sources) across geographies: technology development;
and the specific characteristics of proprietary power
To curb the effect of these greenhouse gas emissions systems (regulatory framework, structure of the power
on both the planet and individuals, governments industry, etc.), results in different cost structures for
around the world are likely to apply even more power generation.
restrictive regulatory frameworks in the years to come.
8
Figure 8. Generation cost structure in different areas (2020 and 2040)
USA & Canada, forecast generation cost structure – 2020 USA & Canada, forecast generation costs – 2040
160 120
120
80
$ /MWh
$ /MWh
80
40
40
0 0
Max Min Max Min Max Min Max Min Max Min Max Min Max Min Max Min Max Min Max Min
Non-hydro Non-hydro
CCGT Coal Hydro Nuclear CCGT Coal Hydro Nuclear
renewables renewables
European Union, forecast generation cost structure – 2020 European Union, forecast generation costs – 2040
160 120
120
80
$ /MWh
$ /MWh
80
40
40
0 0
Max Min Max Min Max Min Max Min Max Min Max Min Max Min Max Min Max Min Max Min
Non-hydro Non-hydro
CCGT Coal Hydro Nuclear CCGT Coal Hydro Nuclear
renewables renewables
China, forecast generation generation cost structure – 2020 China, forecast generation costs – 2040
120 120
80 80
$ /MWh
$ /MWh
40 40
0 0
Max Min Max Min Max Min Max Min Max Min Max Min Max Min Max Min Max Min Max Min
Non-hydro Non-hydro
CCGT Coal Hydro Nuclear CCGT Coal Hydro Nuclear
renewables renewables
Consequently, the competitive position of power • By 2040, in Europe and China, natural gas combined
generation technologies is different across world cycle gas turbine (CCGT) could be as competitive as
regions, depending on their production cost structure. coal due to CO2 emission allowances and fossil fuel
Additionally, competitive position varies according to evolution prices.
policy incentives for specific generation technologies.
• In most cases, renewable energies would be less
In general, we can establish that: competitive in terms of direct cost than conventional
technologies; however the gap will be reduced
• Power generation with coal would be the most considerably from 2020 to 2040. In China in 2040,
efficient conventional technology to produce power for instance, renewables will be as competitive as
in all the evaluated areas in 2020. fossil fuel technologies.
• Hydro and nuclear are also effective solutions, but On the other hand, changes in the price of fuel and/
there are challenges linked to developing these kinds or CO2 can modify the merit order, encouraging the
of facilities. replacement of one technology for another. In this
case, power units with a lower load would modify their
level of use. The graphs below provide a comparative
assessment that evaluates the impact of allowance
prices on a utility’s competitive position.
The future of the global power sector Preparing for emerging opportunities and threats 9
Figure 9. Switching break point between natural gas CCGT and coal power units, and solar PV and CCGT facilities
120
100
80
Union
60 CCGT is a more
40
effective power
20
0 generation
0 20 40 60 80 100 120 technology than
€/t CO2
coal‑fired generation
LCOE Coal LCOE Natural Gas
when CO2 emissions
CCGT vs solar PV: CO2 emissions allowances price break point (2040) – EU allowance prices
140 reach 21 €/t CO2
120 in 2040.
100
Cost (€/MWh)
Coal vs CCGT: CO2 emissions allowances price break point (2040) – USA Coal vs CCGT: CO2 emissions allowances price break point (2040) – China
180 180
160 160
140 140
Cost (€/MWh)
Cost (€/MWh)
120 120
100 100
80 80
60 60
40 40
20 20
0 0
0 20 40 60 80 100 120 0 20 40 60 80 100 120
€/t CO2 €/t CO2
LCOE Coal LCOE Natural Gas LCOE Coal LCOE Natural Gas
CCGT vs solar PV: CO2 emissions allowances price break point (2040) – USA CCGT vs solar PV: CO2 emissions allowances price break point (2040) – China
140 140
120 120
Cost (€/MWh)
Cost (€/MWh)
100 100
80 80
60 60
40 40
20 20
0 0
0 20 40 60 80 100 120 0 20 40 60 80 100 120
€/t CO2 €/t CO2
LCOE PV LCOE Natural Gas LCOE PV LCOE Natural Gas
10
Finally, the increased penetration of renewable Coal: an effective (cheap) solution?
energies, with very low marginal costs, leads to In some areas, coal is currently one of the most effective
replacement of less effective fossil fuel power units, fuels to produce power due to its availability, its low
as it reduces the price in the wholesale market.
In some restrictions to transport and its price. Coal prices9
power systems with large penetration of wind and dropped from $118.8 per ton in 2008 to $71.4 per ton
solar energy, such as in Germany and Spain, reduced in 2013, and the 2020 forecast price is around $91.0 per
wholesale market prices are making it harder to ton ($100.0 per ton in Europe). Additionally, the current
develop new power capacity as price signals are price of CO2 emissions allowances is very low.
too weak.
There is a great difference between the carbon
intensity of natural gas and coal per MWh produced
with each technology: 0.4 tCO2 /MWh versus
Energiewende 0.8-1.0 tCO2 /MWh. In the medium-term, climate
Renewables can depress wholesale prices, policies will have an important impact on the
e.g. when the sun creates a midday jolt. competitiveness of this fossil fuel to produce power.
This discourages investment in the flexible In the absence of effective carbon capture and storage
gas-powered generation needed to provide technologies, power production with coal will be less
backup for windless, cloudy days. “The compatible with greenhouse gas reduction targets
market dynamics are completely destroyed,” (Deloitte Spain analysis).
says Peter Terium, CEO of RWE.
• From 2012 to 2040 worldwide power capacity could
The Economist, July 28 2012 Article: increase to 89%, however the forecast for coal units
Energiewende/Page 24 would only reach 46%.
Figure 10. World and coal Installed power capacity (GW): 2012-2040
12,000
Installed power capacity (GW)
10,000
8,000
6,000
4,000
2,000
0
2012 2020 2025 2030 2035 2040
The future of the global power sector Preparing for emerging opportunities and threats 11
Figure 11. Forecast coal Installed power capacity (GW): 2012-2040
European Union
Brazil
Southeast Asia
India
China
Russia
Japan
United States
12
Increase in shale gas production Hydraulic fracturing, or fracking, has changed the
dynamics of the energy industry. As an easily accessible
and comparatively inexpensive power source, shale
Are commodity benchmarks shifting? gas could arguably edge out other forms of power
Although crude oil and steam coal prices in generation and reduce the influence of oil-exporting
the international market have traditionally countries. And the impact is potentially huge: according
stood as baseline commodity benchmarks to the United States Energy Information Administration
for power companies around the world, that (EIA), the world’s current technically-recoverable
standard may change as natural gas markets resources stand at 345 billion barrels of shale oil and
become more global (decoupling of gas and 7,299 trillion cubic feet of shale gas,12 equivalent to
oil prices is becoming a reality in many parts 206 trillion cubic meters – which is close to the amount
of the world). Gas production that has fueled of today’s global proven natural gas reserves.13 To put
domestic consumption in the United States, this shale gas resource estimate into some perspective,
Canada and Australia is increasingly being world proven reserves of natural gas as of January 1,
exported to different countries. By roughly 2013 were about 6,741 trillion cubic feet, and world
2018, North American gas will likely make technically recoverable gas resources were around
its way to the United Kingdom, a market 23,000 trillion cubic feet.14
that has typically imported it from less stable
nations such as the Ukraine and Russia. Clearly, North America leads the shale exploration
trend and will likely maintain its competitive advantage
Despite this trend, United States LNG still
(a piece of data that addresses this fact is that shale
constitutes only a small fraction of the global
gas represented 40% of total U.S. production of gas in
generation mix and will increase as export
201215) even if international players unlock their own
capacity develops further. Most countries
shale gas resources and if power companies rethink
continue to rely on other commodities to
their approach to the industry. As long as it remains
make up the difference, including fossil fuels,
a competitive source of supply, shale gas will pose a
renewables (solar, wind, biomass) and
threat to other forms of power generation.
nuclear power.
This mix likely provides a level of stability Now, major oil and gas companies are drilling for shale
for countries that produce for domestic gas in countries such as Argentina, Mexico, Algeria,
consumption. Net importers, however, may Denmark, Poland, Romania and China. Despite this
find themselves facing security of supply dispersion, however, most countries are not exploiting
issues as current generation surpluses local reserves; instead they’re waiting to see how
dwindle. As market dynamics shift, however, potential gas exports out of the United States may
power companies will need to get more affect global energy prices. A boom in extraction from
strategic about building a sufficiently shale deposits combined with the fact that the United
affordable, diverse and environmentally States has some of the world’s lowest gas prices could
sustainable fuel mix – one that responds help to break the indexing of LNG prices to crude oil.
both to variable market demand and shifting The reason for this is that LNG prices linked to gas hubs
consumer expectations. are expected to be lower than oil-indexed LNG prices
(even after the huge drop of oil prices from mid-2014).16
The future of the global power sector Preparing for emerging opportunities and threats 13
Figure 12. LNG price comparison in geographical regions
UK^
$8.56
9%
Cove Point^ Belgium^
$5.25 Spain* $8.26 Korea*
39% $9.76 2% $12.00
-16% Japan*
Lake Charles^ -7% China* $12.00
$3.72 $11.605 -16%
-15% -17%
India*
$11.45
-17%
Rio de Janeiro*
$11.35
-26%
Bahia Blanca*
$11.78
-23%
14
Figure 13. Technically recoverable shale gas resources
Canada
573 trillion cubic feet of
technically recoverable France Russia
shale gas resources 137 trillion cubic 285 trillion cubic feet of wet
Poland technically recoverable shale
feet unproved wet
148 trillion cubic feet of gas resources
technically recoverable
technically recoverable
shale gas resources
shale gas resources
China
Algeria 1,115 trillion cubic feet of
USA technically recoverable
707 trillion cubic feet of
665 trillion cubic feet of shale gas resources
technically recoverable
technically recoverable
shale gas resources
shale gas resources
Libya Egypt
122 trillion cubic feet of 100 trillion cubic feet of
Mexico
technically recoverable technically recoverable
545 trillion cubic feet of
shale gas resources shale gas resources
technically recoverable
shale gas resources
Australia
Argentina 437 trillion cubic feet of
Brazil technically recoverable
802 trillion cubic feet of South Africa
245 trillion cubic feet of shale gas resources
technically recoverable 390 trillion cubic feet of
technically recoverable
shale gas resources technically recoverable
shale gas resources
shale gas resources
Nuclear power upgrading or decommissioning Apart from the need to replace old technologies with
Power generated from nuclear sources has a lower new ones, after the Fukushima incident the popularity
marginal cost than that generated using other of nuclear power dwindled and phase-out programs
conventional sources, while its production is carbon- for this energy source are being considered in some
free and guarantees supply. Yet countries with nuclear regions. This leaves an energy demand gap that, despite
power plants (even if they have plans to close them) are the capacity surplus in some power systems, should
facing increasing costs (new security standards) to keep be fulfilled to prevent the risk of energy dependence.
them online. As power companies work to meet their Meanwhile, India (like other regions with high power
CO2 reduction objectives, they will need to encompass demand) advocates the advantages of this technology
the surge of renewables, along with other thermal and plans to install 34 GW of nuclear power capacity
sources, to keep energy affordable for consumers while over the next three decades.
still realizing a reasonable economic return.
Whilst nuclear power seems to be on the decline across
Europe, the United Kingdom is keen to develop a mixed
energy supply strategy that includes a large amount of
heavily subsidized nuclear new build.
The future of the global power sector Preparing for emerging opportunities and threats 15
Figure 14. Cumulative capacity retirements & additions per region and source in the New Policies Scenario, 2012 – 2040 (GW)
Difference between cummulative capacity retirements & additions of nuclear power (2012 – 2040)
Japan
European Union
Brazil
United States
Russia
India
China
From 2012 to 2035, the net increase of nuclear energy Pressures to reduce power prices
power capacity will be 185 GW: 302 GW will be Power is a key productivity factor and the
new capacity and 117 GW will be decommissioned competitiveness of economies and the welfare of citizens
(Source: World Energy Outlook-International Energy depend upon it. As a result, regulatory bodies are usually
Agency (2014)18). pressed to adopt measures to lower power prices.
European Union
250
Japan
200
100
China
50
50 70 90 110 130 150 170 190
Industrial electricity price ($/MWh)
Source: Deloitte Spain
16
The impact of power prices on the economy is reflected After decades of under-investment, many transmission
in most countries as prices for industrial customers are and distribution system operators will have to update After decades of
lower than those for residential customers. their grid infrastructure and upgrade their monitoring, under-investment,
controlling and operating technologies to meet these many transmission
There are important differences in power prices across new challenges. and distribution
countries which affect the competiveness of utilities. system operators
That’s because power is one of the main productive will have to
inputs. The United States and, at a lower level, India update their grid
and China have a competitive advantage relative to New challenges for grid operators
infrastructure.
Japan and the European Union: in the case of the
United States, its industrial power price is between • Optimize the grid infrastructure
2.2 and 2.0 times lower than the prices of some of its
main competitors. • Maximize infrastructure availability
Power companies need to modify their management Optimize the generation portfolio
models to adapt to shifting realities, including price Due to the high volatility of power prices and changing
reductions that are leading to narrower margins, power environment (e.g. penetration of distributed
improvements in the quality of supply, demand for new generation, environmental requirements, volatility
services, a sharper focus on environmental protection, of fossil fuel markets, etc.), it is often sufficient for
new technologies that modify the traditional business companies to design flexible strategies that let them
scope by focusing on the technical management of take advantage of these uncertainties whilst adapting
assets, and many others. their business models as markets shift.
This means utilities should evolve their businesses to: In some countries, the high penetration of renewable
energies, combined with reduced demand following
• Develop a more marketable approach that focuses on the economic crisis, has resulted in much lower
the client and provides higher value services. power prices on the wholesale market. In these
scenarios, flexible approaches can provide competitive
• Adopt a business model that turns environmental advantages. All of these approaches must take
awareness into a competitive advantage. into account predictions on the evolving regulatory
frameworks, which allow power companies to make
• Ensure that their infrastructure is managed taking informed decisions regarding their generation portfolio
into account new requirements and improving their configuration.
quality standards.
At present, some of the most significant power markets
• Make intensive use of information and are redesigning their operating models to adapt to the
telecommunication technologies. high penetration of renewable energies and shifting
away from models which incentivize the development
• Operate in global markets, particularly where profit of traditional generation technologies.
margins may be higher than in traditional markets.
At an operating level, narrower margins in the power
generation business require companies to improve their
capital and project management capabilities when
Key issues: making new investments, reduce their operating costs,
maximize the availability of power units and effectively
• Optimize the generation portfolio manage their fossil purchases and their associated
supply chains.
• Adopt and take advantage of smart grids
• Internationalize
18
Adopt and take advantage of smart grids
The future of the global power sector Preparing for emerging opportunities and threats 19
The intensive application of information technology • Designing and implementing security solutions to
in power grids will support real-time infrastructure guarantee the confidentiality, availability and integrity
management, increasing its reliability, availability and of information.
efficiency. The benefits associated with smart grids
include: • Acquiring new capabilities in operation and
management for employees through change
• Improving the efficiency of power distribution. management programs.
• Accelerating response times to restore service after • Improving communication and customer interaction
power disturbances. to help them profit from new capabilities offered by
“smart energy” solutions.
• Reducing operating costs for utilities, including those
associated with customer service, the switching Support distributed generation based on
process, billing, etc.. renewable energies
The development of smart grids and renewable
• Gaining the opportunity to interact with customers to technologies, combined with lower costs to install
manage the load curve more efficiently by permitting renewable energy capacity, has made distributed
active demand response. generation particularly affordable.
• Effectively integrating renewable energy systems. Thanks to rising power costs and widespread power
outages, the incentive to generate power at the point
• Effectively integrating energy storage devices. of consumption is growing. This is fueled, in part, by the
improved efficiency and reduced costs associated with
• Potentially offering new services to customers. various forms of micro-generation.
• Considering new services for the power system, In many parts of the world, businesses are springing
such as load balancing, ancillary services, etc. up to support “up to the meter” services, such as
renewable generation, including those that provide
The development of smart technologies requires a large-scale battery storage and technologies that can
significant effort for power companies to implement forecast day-ahead wind and solar capacity. Numerous
the huge number of “smart initiatives” needed. electric service providers are also providing “behind the
This includes: meter” services that leverage new technologies, such
as solar PV panels, fuel cells, small-scale natural gas
• Implementing the technologies necessary to monitor generators, advanced battery storage and micro-grids.
and control the grid and its components, such as
an advanced metering infrastructure, a distribution As a result of these shifts, traditional power companies
management system, outage management are at risk of becoming the last resort providers, not the
systems, etc. first. As they gaze towards the future, they will need
to determine the role they will play in the distributed
• Installing smart meters (electronic measurement generation landscape, and in delivering value-added
devices used by utilities to communicate information energy efficiency services, to ensure they can compete
related to things such as customer billing and electric effectively with new market entrants and meet the
system operation). evolving needs of consumers.
• Installing sensors to monitor grid infrastructure and Currently, some utilities are reluctant to encourage the
distributed generation. development of distributed generation in their grids
because of the cost of implementing the necessary
• Adjusting any installed protection devices. technology to control and monitor it, and the negative
impact on the current utility generation business.
• Adopting procedures and processes to manage As such, utilities have to analyze their strategy regarding
issues such as balancing, ancillary services, operation these new business opportunities.
criteria, reverse power flows, active demand
management, storage, curtailing and smart metering.
20
Transform customer engagement The combination of smart grid investments, social
The power industry doesn’t have a reputation for media and mobile apps has given utilities a host of Utilities will need
customer focus. However, as customer expectations new tools to improve their customer engagement. to tap higher
rise, social connectivity spreads and distributed At the same time, customers now expect faster, levels of business
generation gains steam, this will need to change. This more efficient service, as well as more opportunities intelligence if they
is especially the case as customers who do not receive to reduce their energy bills. Our view on the “new hope to retain
seamless multi-channel services, detailed consumption energy customer” and its digital interaction with existing customers
data, or billing accuracy and transparency, have gained power companies shows that: and attract
the freedom to select the alternative power providers
new ones.
of their choice. These trends will play out in different –– Low-touch channels and self-service have reached a
ways, depending on the region where a utility operates. tipping point where consumers prefer these options
for most transactional interactions.
In developed nations, for instance, high levels of
social connectivity are already disrupting relationships –– Consumers in many regions are interested in
between utilities and their customers. Even in less engaging with their power providers through social
developed nations, mobile apps are being used for media, in particular, for service convenience.
bill payment and could change customer relationship
dynamics. In this environment, utilities will need to –– Younger consumers can offer a paradox: they
tap higher levels of business intelligence if they hope prefer a complex mix of high-touch interactions,
to retain existing customers and attract new ones. self-service and social media engagement.
With social CRM (customer relationship management)
solutions, for instance, companies can proactively • Client segmentation and pricing
identify simmering service issues before they escalate
out of control. Using customer segmentation methodologies,
based on analytics, it is possible to uncover
Even in countries where smart meters are just being customer decision patterns and forecast customer
rolled out, power companies have an educational behaviors related to pricing, customer service, the
role to play. Customers are often unclear on how to characteristics of specific offers and services, etc.
use or access enhanced information around demand
management. To achieve lasting behavioral change, • New products and services
utilities will need to explain the benefits of energy
efficiency practices, introduce time-of-use rates that As utilities work to transform the customer
encourage energy-smart decisions and provide greater relationship, their portfolio of services will change
price transparency so that consumers can assess these accordingly. In the short-term, utilities will supply
cost benefits for themselves. products like:
The new business environment will require modifying –– Demand respond management
various commercial processes and practices, including
those related to: –– Home automation
The future of the global power sector Preparing for emerging opportunities and threats 21
Realize efficiency improvements/cost reductions Turn regulation into a value driver
The price of power As noted earlier, the price of power is one of the most In most regions, the power sector is fully regulated.
is one of the most relevant drivers of a country’s competitive advantage There are regulations relating to the:
relevant drivers and its citizens’ welfare. For this reason, there are
of a country’s always strong pressures to reduce the price of power. • Polluting gases that can be released into the
competitive atmosphere.
advantage and its To manage the economic implications that these price
citizens’ welfare. reductions would entail, utilities must improve the • Use of natural sources to produce power.
efficiency and effectiveness of their business processes,
For this reason,
and identify opportunities to differentiate their • Fuels that are used in power production.
there are always
products.
strong pressures • Grid codes and the system of operation.
to reduce the price Main guidelines to improve competitive position
of power. include: • Revenue models for renewable energies and
grid businesses.
• Improving staff capabilities through training
and appropriate hiring and retention processes. • Level of renewable energy penetration.
22
Internationalize
Although some power companies have struggled to Why are the traditional European utilities
expand successfully internationally in the past, others increasing their international presence?
have enjoyed success with this strategy. Companies
which have expanded internationally are mainly Because their traditional markets are mature
European. German utilities E.ON and RWE, French with very low growth ratios. The only way
utility GDF SUEZ, Italian utility ENEL, Spanish utility to guarantee a cash flow increase is by
Iberdrola and many others – including Centrica in the operating in new markets where they can
United Kingdom – have a particularly international realize a competitive advantage (mainly
focus, with regional units in numerous countries. economies of scale).
United States power utilities usually only expand across
some states of the country, having not yet begun their
expansion internationally.
Iberdrola Spain, Portugal, France, Germany, Belgium, Italy, Poland, the United Kingdom, the Czech Republic,
Romania, Venezuela, Mexico, the United States, Canada, Brazil, Chile, Bulgaria, Greece, Cyprus,
Latvia, Hungary, Switzerland, Turkey, Norway
E.On Germany, the United Kingdom, Sweden, Italy, France, Belgium, the Netherlands, Luxembourg,
Hungary, the Czech Republic, Slovakia, Romania, Russia, Brazil, Turkey
GDF SUEZ France, Germany, Belgium, Spain, Greece, Hungary, Italy, Luxembourg, the Netherlands, Poland,
Portugal, Romania, the United Kingdom, Turkey, Brazil, Chile, Costa Rica, Peru, South Africa,
Morocco, Australia, New Caledonia, French Polynesia, Vanuatu, Wallis-et-Futuna, Saudi Arabia,
Bahrein, the United Arab Emirates, Kuwait, Oman, Qatar, Canada, the United States, Mexico,
Puerto Rico, Thailand, Laos, Singapore, India, Pakistan
ENEL Italy, Belgium, Spain, Portugal, Slovakia, Greece, France, Bulgaria, Romania, Russia, Chile, Brazil,
Peru, Argentina, Colombia
Gas Natural Fenosa Spain, Australia, Colombia, Nicaragua, Costa Rica, Kenia, Mexico, Panama, Portugal, Puerto Rico,
the Dominican Republic, Moldova
EDP Portugal, Spain, Italy, France, Belgium, Poland, Romania, the United States, Canada, Brazil
EDF France, the United Kingdom, Italy, Belgium, the United States, Poland, Brazil, Hungary
Vattenfall Germany, Sweden, the Netherlands, Belgium, Finland, Denmark, Norway, France, Austria, the
United Kingdom
RWE Germany, Norway, Belgium, France, the United Kingdom, Italy, Croatia, Luxembourg, the
Netherlands, Austria, Poland, Portugal, Switzerland, Spain, Slovakia, the Czech Republic
Expansion of some power utilities around the world Succeeding in international expansion depends not only
Utilities in Korea and China are slowly beginning to upon the regulatory environment and political stability
internationalize their businesses. Japan, Singapore and of the international regions companies are targeting,
Hong Kong have begun to invest in the UK power and but also on the strength of both corporate balance
utilities sector, due to the stability of its regulatory and sheets and risk management processes.
legal frameworks. Generally, the UK is seen as the first
step towards European expansion, focusing on offshore
wind generation and offshore power transmission.
The future of the global power sector Preparing for emerging opportunities and threats 23
These new business approaches require the
Many visions How do utilities develop their implementation of new operating models supported
for the future internationalization strategy? by outstanding monitoring, control and management
of the power solutions that use real-time technologies and big data
sector hinge on • Purchasing a company to enable real-time decisions in any part of the world.
the revolutionary
potential • Purchasing part of a company Similarly, analytics will play a larger role in interpreting
of ongoing the massive volumes of data generated by these IT
• Developing a new infrastructure and solutions. Using analytics, utilities can interact with
technological
establishing a PPA/agreement to manage consumers by introducing effective time-of-use rates,
innovation.
the infrastructure make offers that resonate with different customers and
enhance their own operational planning to align with
• Establishing strategic alliances with real-time demands.
financial funds
Analytic capabilities can also help utilities to enhance
• Capital programs their customer targeting, billing accuracy and channel
management, and add greater value as customers
increasingly generate their own power.
Explore new management models and capabilities Data consolidation across business units can improve
Many visions for the future of the power sector hinge customer service as well as financial planning, cost
on the revolutionary potential of ongoing technological analysis and even the analysis of non-technical losses.
innovation. Government incentives, customer demands,
the need for more efficient asset management and In asset management, the use of analytics can help
other factors will drive utilities to evolve to new models, to improve efficiency through predictive maintenance
although slow economic growth in some regions may strategies, including failure predictions models which
prevent radical change. involve the management in real-time of a huge amount
of information. Modern equipment includes sensors
On the flip side, consumers’ desire for lower costs and which can be used to monitor variables about its
less carbon-intensive energy sources will keep pressure condition. These sensors send information to large
on both utility companies and regulators to invest databases, where it is stored. This information could be
in energy efficiency, renewable energies and new used to detect abnormal behavior and predict failure.
technologies that enable active demand participation.
Given these variable drivers and constraints, power While many utilities have been slow to invest capital in
companies in different regions will need to adopt these types of technologies, these are all areas where
variable responses. For instance, utilities may want to: utilities around the globe have significant room for
improvement. As such, they will demand increased
• Prepare to face demand increases and/or decreases. attention and investment in coming years.
24
Improve talent management
As the power industry evolves, utilities will have to
change the profile of their professionals from technical
experts focused on technical excellence to new
professionals who possess management, analytical and
commercial capabilities.
The future of the global power sector Preparing for emerging opportunities and threats 25
Setting priorities for the years ahead
In a global landscape where capital costs are rising, Utilities now need to be much more committed to
regulations continue to tighten and talent becomes sustainable development than in the past, taking
increasingly scarce, businesses in all sectors face into consideration political, social, economic, and
unprecedented challenges. Arguably, however, these technological changes: old ways of thinking/working
pressures are more acute for the utility industry, which are not appropriate today, the ability to be flexible
is influenced not only by corporate mandates and the to change is the key.
imperative for cost efficiency, but also by major macro-
economic and geopolitical forces. To answer these questions effectively, companies
must identify the most likely future scenarios for their
As utilities arrive at this crossroads, they will need jurisdiction’s power system, consider the implications
to make a range of difficult decisions. They will of each scenario on their company, develop alternative
need to determine how to embrace innovation and responses to each one and invest in the changes
energy market transformation while still earning a necessary to help them bridge any current gaps.
sustainable profit. They will need to clarify their role in
the distributed energy system by determining where Although there are no hard and fast answers to these
they can best add value – as producers, distributors, quandaries, options do exist for utilities willing to think
managers, operators, financiers, support service through their opportunities for the future. We hope
providers or something else. They must also shore up this report has helped to frame some of these options
their strategies related to renewable generation, energy for you.
efficiency and the role that gas might play in their
generation portfolio.
26
Contacts
France
Veronique Laurent
+33 1 55616109
vlaurent@deloitte.fr
Greenland
Peter Wistoft
+299 343820
pwistoft@deloitte.dk
The future of the global power sector Preparing for emerging opportunities and threats 27
Endnotes
1. Based on data from OECD (2013), OECD Economic Outlook, Vol. 2013/1, OECD Publishing. http://dx.doi.org/10.1787/eco_outlook-v2013-1-en
2. Based on data from OECD (2013), OECD Economic Outlook, Vol. 2013/1, OECD Publishing. http://dx.doi.org/10.1787/eco_outlook-v2013-1-en
3. Based on IEA data © OECD/IEA 2014 World Energy Outlook, IEA Publishing. Licence: http://www.iea.org/t&c/
5. Based on IEA data from Key World Energy Statistics © OECD/IEA 2015, IEA Publishing; modified by Deloitte. Licence: http://www.iea.org/t&c/
6. Based on IEA data © OECD/IEA 2014 World Energy Outlook, IEA Publishing. Licence: http://www.iea.org/t&c/
7. Based on IEA data © OECD/IEA 2014 World Energy Outlook, IEA Publishing. Licence: http://www.iea.org/t&c/
8. Based on IEA data © OECD/IEA 2014 World Energy Outlook, IEA Publishing. Licence: http://www.iea.org/t&c/
10. Based on IEA data © OECD/IEA 2014 World Energy Outlook, IEA Publishing. Licence: http://www.iea.org/t&c/
11. Based on IEA data © OECD/IEA 2014 World Energy Outlook, IEA Publishing. Licence: http://www.iea.org/t&c
12. 97 trillion cubic feet of world proved reserves and 7,201 trillion cubic feet of world unproved reserves of shale gas.
13. U.S. Energy Information Administration, January 2, 2014. “Shale oil and shale gas resources are globally abundant.” Accessed at http://www.eia.gov/
todayinenergy/detail.cfm?id=14431 on September 26, 2014.
14. 22,882 trillion cubic feet. Includes 97 trillion cubic feet of world proved reserves, 7,201 trillion cubic feet of world unproved reserves of shale gas, 6,741
trillion cubic feet of other proved reserves and 8,841 trillion cubic feet of other unproved reserves. U.S. Energy Information Administration, January 2, 2014.
“Shale oil and shale gas resources are globally abundant.” Accessed at http://www.eia.gov/todayinenergy/detail.cfm?id=14431 on September 26, 2014.
15. U.S. Energy Information Administration, January 2, 2014. “Shale oil and shale gas resources are globally abundant.” Accessed at http://www.eia.gov/
todayinenergy/detail.cfm?id=14431 on September 26, 2014.
17. Based on IEA data © OECD/IEA 2014 World Energy Outlook, IEA Publishing. Licence: http://www.iea.org/t&c/
18. Based on IEA data © OECD/IEA 2014 World Energy Outlook, IEA Publishing. Licence: http://www.iea.org/t&c/
28
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