NATIONAL BANK OF PAKISTAN

HUMAN RESOURCE MANAGEMENT GROUP

Circular letter No. HRMG/HRDD/R&PW/IP/T&DG/2020/261 April 01, 2020

INTERNAL PLACEMENT
REQUIREMENT OF EXECUTIVES IN NBP’s
TECHNOLOGY & DIGITALIZATION GROUP

We are in search of energetic, dynamic and dedicated Bank Executives who are willing to work in Technology & Digitalization
Group.

The following skill set and other tentative criteria is required for the positions: -

Position/Job Title Division Head – Technology Infrastructure (EVP)

Academic /  Minimum 4 year Bachelor’s Degree in Computer Science, Software Engineering, Information Technology or a
Professional related field.
Qualification  Preference will be given to candidate having MS Degree with technology-related emphasis.
 Minimum 15 years’ experience of related technical experience within large, heterogeneous, state-of-the-art
technology infrastructures in Banking or related sectors.
 More than 5 years senior technology leadership roles within Banking or related sectors inspiring and
Experience
motivating staff and engaging company boards and board members.
 More than 5 years as part of large, cross-functional teams influencing senior-level management and key
stakeholders effectively across the organization in complex contexts.
General
 Broad knowledge of Cyber security, Hardware, Networks, Data Center Operations, Storage Facilities, Virtual
and Remote Assets, Wireless and Wired Access, Cloud Computing, SDS, SDDC, SDN, SDx.
 Excellent Project and Portfolio management skills.
Technology Governance
 Deep understanding and appreciation of technology governance and risk management with demonstrable
implementation experience of ETGRMF.
 Work closely with auditors (internal, external, statutory and/or regulatory) to review findings, formulate action
plans and implement remediation measures to ensure compliance.
Strategy & Technical
 Strategic direction and oversight for the architecture, design, implementation, operation and support of
Technology Infrastructure to deliver secure, robust, scalable, fault-tolerant, 24x7 infrastructures.
 Conceive, formulate and implement long-term strategic plans for acquiring, enabling and implementing
efficient and cost-effective infrastructure and communication technologies.
 Lead the development of Infrastructure strategy, architecture and roadmap, and ensure its integration with
overall IT and enterprise strategic plans.
 Disaster recovery plans and processes that ensure the security and integrity of company data, databases,
information systems, technology and processes.
 Proficiency and experience working with tools for some or all of: access control, endpoint protection,
infrastructure monitoring, identity management, cyber security, data and database security, penetration
testing and network management.
 Broad knowledge of technology infrastructure areas including Hardware, Servers, Network Storage,
Networks, Routers, Switches, LAN, Firewalls, Microsoft Desktops, VDI, Citrix, VMware, Server Virtualization.
 Establishing standards and procedures.
 Cloud computing (private/public/hybrid)
 Strategic outsourcing of IT services.
Other Skills/ Management & Behavioral
Expertise/  Ability to develop and lead large, collaborative, high performance teams to achieve organizational goals, and
Knowledge passionate about building an innovative culture.
Required  Manage teams and equipment responsible for data centers, switching, routing, servers, storage, telecoms,
network operations, perimeter devices (firewalls) and enterprise applications.
 Management of a portfolio consisting of a complex set of interdependent initiatives.
 Mastery working under pressure; able to adapt to unexpected events; prioritize and multi-task in a deadline
driven environment.
 Must be willing and able to be hands-on; to contribute at an individual level as and when the need arises.
 Must be a natural self-starter displaying initiative and naturally inclined to taking responsibility and getting
things done.
 Excellent communication, collaboration and interpersonal skills with ability to express oneself in a clear,
concise, direct manner.
 Excellent critical thinking and decision making skills.
 Excellent problem solving and trouble shooting skills.
 MS PowerPoint, MS Word, MS Excel, MS Project
Preferred General knowledge, skills and abilities:
 Success in leveraging best practices, such as IT service management based on ITIL, as well as emerging
methods like DevOps optimized for agility.
 Displaying “obligation to dissent”.
 Professional, product or industry certifications (CCDE, CCNA, AWS, CompTIA, DCDC, VCP6-DCV, CCP-V,
ON-TAP, CGEIT, TOGAF, COBIT, PMP, …)
 Broad technical knowledge of application development, programming languages, and software design.
 Able to act as a role model providing clear leadership, direction and inspiring confidence in IT and client
service across the company.
 Calm under pressure with the ability to handle a complex range of external stakeholders with a diverse array
of competing demands and priorities.
 Collaboration tools
 Enterprise Technology Governance and Risk Management

Outline of Main  To ensure compliance in letter and spirit of ETGRMF (Issued vide BPRD Circular No. 05 dated May 30,
Duties / 2017) through adoption of best-in-class technology governance and risk management processes, controls
Responsibilities and tools.
 To foster a Risk Intelligent Culture driven by understanding the value of effective risk management and
governance; assuming responsibility for the management of risk; enhancing the collective ability of the group
to manage risk through continuous improvement.
 NATIONAL BANK OF PAKISTAN
HUMAN RESOURCE MANAGEMENT GROUP

 To lead the technology infrastructure strategy and execution for the enterprise.
 To oversee formulation of strategy development and technology roadmap, and to ensure alignment across all
functional units and tight alignment with business groups.
 To drive delivery of new technology initiatives through combination of outsourced software implementation
and internal services integration and/or development
 To execute planning, project management and implementation leadership, identifying opportunities for
automation, cost savings, and service quality improvement.
 To provide infrastructure services vision, enables innovation and seeks to leverage IT trends that can create
business value consistent with the company’s requirements and expectations.
 To develop enterprise standards and technology architecture and the IT operations governance process.
 To conduct product and vendor evaluations ensuring best in class technologies and partners.
 To participate in the formulation of the company's enterprise architecture and business system plans;
assessing cost and feasibility, and ensuring the plan is aligned with and supports the strategic goals of the
business.
 To direct oversight, problem-solving leadership and participation for complex infrastructure implementation,
system upgrades and operational troubleshooting.
 To ensure comprehensive disaster recovery architecture and operations, including storage area network and
redundant, highly-available server and network architectures.
 To lead for delivery of 24/7 service operations and KPI compliance.
 To identify, prioritize and schedule initiatives to meet IT planning objectives in coordination with the Group
Chief within the context of the IT strategy.
 To build relationships with senior stakeholders across the business groups, operations, industry partners and
vendors to identify key transformation levers and deliver the change.
 To set objectives for the Division and ensure achievements of the same and assist CTO in IT related issues.
 Implement and champion a robust professional development program, and continuously up-skill team
members to keep them current.
 To develop and implement a DevOps team culture with focus on quality, scalability and stability.
 To continually augment the team’s experiences and skills with the latest training, technologies, and
techniques.
 To ensure that all assignments set by different Department/Unit Heads/ Team Leaders are duly performed as
per schedule & Bank procedure.
 To monitor and review performance of Department/Unit Heads, Team Leaders and all other reporting
personnel.
 Other duties as assigned by CTO from time to time.
Position/Job Title Division Head – IT Operations (SVP)

Academic /  Minimum 4 year Bachelor’s Degree in a relevant field.

Professional  Preference will be given to candidate having MS/ MBA Degree in Operations Research, Information
Qualification Technology or other relevant field.
 Minimum 10 years’ experience in a leadership role in IT Applications Production Support with a majority
within the Banking sector
Experience
 More than 5 years of project management or related experience
 More than 5 years of ITSM experience for production support
General
 Ability to work well under pressure, adapt to unexpected events, prioritize and multi-task in a deadline driven
environment.
 Led and managed 20+ member teams for Tier-1 and/or Tier-2 support
 Ability to develop and lead large, collaborative, high performance teams to achieve organizational goals, and
passionate about building an innovative culture.
 Demonstrable experience of automating tasks
 Experience in planning, designing and executing effective support and process models.
 Experience in Incident, Problem Management: Incident tracking & reporting; Problem tracking & reporting
until resolution to ensure reduction of production Incidents.
 Supported real-time front-line and enterprise-wide banking applications and services
 Knowledge, understanding and appreciation of technology risk, governance and compliance with
demonstrable experience in ETGRMF implementation.
 Experience working with core banking systems, third-party integrations, digital payments, integrated business
applications, middle ware, micro services, reporting systems and complex data.
 Adoption of ITIL best practices to ensure on-going, coordinated and measurable improvements
Other Skills/  Excellent communication, collaboration and interpersonal skills with ability to express oneself in a clear,
Expertise/ concise, direct manner.
Knowledge
 Excellent critical thinking skills
Required
 Excellent MS PowerPoint, MS Word, MS Excel
Preferred General knowledge, skills and abilities:
 Professional certifications preferred (ITIL, PMP, COBIT, …)
 Excellent planning and project management skills.
 Broad technical knowledge of networking, server and hosting.
 Strong problem solving and trouble shooting skills.
 Excellent knowledge of IT Service Management best practices and standards.
 Knowledge of VMware, Office 365.
 Understanding of ISO9001 and ISO20000.
 Able to act as a role model providing clear leadership, direction and inspiring confidence in IT and client
service across the company.
 Calm under pressure with the ability to handle a complex range of external stakeholders with a diverse array
of competing demands and priorities.
 Pro-active and 'future thinking' on how service improvements can improve client care and customer
experience. Pragmatic and proficient at quickly turning ideas into action.
 Enterprise Technology Governance and Risk Management Framework
Outline of Main  To scale systems sustainably through mechanisms like automation, and evolve systems by pushing for
Duties / changes that improve reliability and velocity.
Responsibilities  To take a holistic approach to problem solving, by connecting the dots during a production event thru the
various technology stack that makes up the platform, to optimize mean time to recover
 To ensure smooth operation of Core Banking Application (CBA), integration, data migration activities of all
CBA branches.
 To ensure smooth and seamless operations of all Non-CBA and allied applications.
 NATIONAL BANK OF PAKISTAN
HUMAN RESOURCE MANAGEMENT GROUP

 To oversee the user access management of all applications running in the bank.
 To provide MIS/Data on a defined frequency as well as on an adhoc basis.
 To review / standardize align procedures on an on-going basis to attain operational efficiency, business
continuity, optimization of controls, compliance to regulatory requirements and adherence to industry
standard.
 To set objectives for the Division and ensure achievements of the same and assist CTO in IT related issues.
 To ensure that all assignments set by different Department/Unit Heads/ Team Leaders are duly performed as
per schedule & Bank procedure.
 To monitor and review performance of Department/Unit Heads, Team Leaders and all other reporting
personnel.
 To recommend necessary trainings for reporting personnel.
 Other duties as assigned by CTO from time to time.
Position/Job Title Division Head – Systems and Solutions (EVP)

Academic /  Minimum 4 year Bachelor’s Degree in Computer Science, Software Engineering, Information Technology or a
Professional related field.
Qualification  Preference will be given to candidate having MS Degree with technology-related emphasis.
 Minimum 15 years’ experience across Technology Solutions Delivery, Software Development and Systems
Implementation in Banking or related sectors.
 More than 5 years senior technology leadership roles within Banking or related sectors inspiring and
Experience
motivating staff and engaging company boards and board members.
 More than 5 years as part of large, cross-functional teams influencing senior-level management and key
stakeholders across the organization in complex contexts.
General
 Broad understanding and experience in software engineering, development methodologies, service-based
architectures, real-time enterprise systems, banking applications and digital payments ecosystems, loosely
couple systems, vendor product and third party integrations, and large scale systems delivery.
Technology Governance
 Deep understanding and appreciation of technology governance and risk management with demonstrable
implementation experience of ETGRMF.
 Work closely with auditors (internal, external, statutory and/or regulatory) to review findings, formulate action
plans and implement remediation measures to ensure compliance.
Strategy & Technical
 Setting and delivering system and solution strategy, managing the architecture and development of projects
to deliver quality products and solutions.
 Experience in large scale, real-time, scalable, resilient, fault-tolerant solutions in two or more programming
languages with experience using current technology/paradigms/patterns (e.g. Kafka, ML/AI, APIs, ESBs,
DevOps, Big Data, RPA, micro services, middleware, Docker, Kubernetes, …)
 Leading the development of real-time 24x7 solutions including planning, designing, integrating, testing,
deploying, and supporting new application features employing continuous integration/continuous delivery
(CI/CD) methodologies across the development lifecycle.
 Broad understanding of Digital Banking and FinTech (mobile, online, digital payments, ussd, blockchain,
microfinance)
 Advanced knowledge of distributed computing, architecture, design and business processes.
 Agile and Waterfall development methodologies
 Advanced knowledge of development and management tools to design, develop, test, deploy, maintain and
improve systems and software.
 Experience working with core banking systems, digital payments, middle ware, SOA, micro services,
reporting systems and complex data.
 Partnering with 3rd party software, staffing, and managed services vendors to meet business and customer
needs.
Other Skills/ Management & Behavioral
Expertise/  Ability to develop and lead large, collaborative, high performance teams to achieve organizational goals, and
Knowledge passionate about building an innovative culture.
Required  Manage internal teams and vendor resources responsible for designing, implementing and delivering
applications, solutions and services.
 Management of a portfolio consisting of a complex set of interdependent initiatives.
 Mastery working under pressure; able to adapt to unexpected events; prioritize and multi-task in a deadline
driven environment.
 Must be willing and able to be hands-on; to contribute at an individual level as and when the need arises.
 Advanced planning and project management skills.
 Must be a natural self-starter displaying initiative and naturally inclined to taking responsibility and getting
things done.
 Excellent communication, collaboration and interpersonal skills with ability to express oneself in a clear,
concise, direct manner.
 Excellent critical thinking and decision making skills.
 Excellent problem solving and trouble shooting skills.
 Excellent MS PowerPoint, MS Word, MS Excel, MS Project
Preferred General knowledge, skills and abilities:
 Ability to lead large, collaborative teams to achieve organizational goals, and passionate about building an
innovative culture.
 Implement DevOps and establish a DevOps culture
 Success in leveraging best practices, such as IT service management based on ITIL, as well as emerging
methods like DevOps optimized for agility.
 Displays an “obligation to dissent”.
 Professional, product or industry certifications (ITIL, PMP, COBIT, ECBA, CCBA, Agile, Scrum, AWS, Azure
etc.)
 Cloud computing (private, public, hybrid)
 Calm under pressure with the ability to handle a complex range of external stakeholders with a diverse array
of competing demands and priorities.
 Experience using collaboration tools
 Enterprise Technology Governance and Risk Management
Outline of Main  To ensure compliance in letter and spirit of ETGRMF (Issued vide BPRD Circular No. 05 dated May 30,
Duties / 2017) through adoption of best-in-class technology governance and risk management processes, controls
Responsibilities and tools at the foundation level.
 NATIONAL BANK OF PAKISTAN
HUMAN RESOURCE MANAGEMENT GROUP

 To foster a Risk Intelligent Culture driven by understanding the value of effective risk management and
governance; assuming responsibility for the management of risk; enhancing the collective ability of the group
to manage risk through continuous improvement.
 To guide the IT Systems and Solutions portfolio of projects throughout their life cycle, including requirements
management, resources planning, prioritization, budget monitoring, clients’ expectation management, system
design, change management, contingency planning, risk assessment and mitigation.
 To oversee formulation of strategy development and technology roadmap, and to ensure alignment across all
functional units and tight alignment with business groups.
 To drive delivery of new technology initiatives through combination of outsourced software implementation
and internal services integration and/or development
 To oversee and direct large and complex application software implementation throughout the firm including
negotiations and mediating scope and discussions with business groups and vendors.
 To provide strategic direction and leadership for delivery of products and solutions by leading roadmap
discussions with teams and creating IT/Business Roadmaps and through activities to align Business, IT,
industry strategies and market trends.
 To ensure high standards on strategic and architectural practices
 To identify, prioritize and schedule projects to meet IT planning objectives in coordination with the Group
Chief within the context of the IT strategy.
 To make clear, simple, and technically sound design decisions
 To build relationships with senior stakeholders across the business groups, operations, industry partners and
vendors to identify key transformation levers and deliver the change.
 To develop best practices and utilize best-of-breed toolsets for project execution and management.
 To champion the cultural changes necessary to enable a continuous delivery model, and foster a strong
focus on automation of the Software Development Life Cycle.
Position/Job Title Division Head - Digital Banking (EVP)

Academic /  Minimum 4 year Bachelor’s Degree in Computer Science, MIS, Software Engineering, Information
Professional Technology or equivalent.
Qualification  Preference will be given to candidate having MBA or equivalent Post-Graduate Degree
 Minimum 10 years’ experience across digital banking, digital product management, or consumer-facing
mobile products, payments, retail banking, commercial banking, or channel management in Banks or
Experience
Financial institutions, FinTech.
 Minimum 5 years’ Financial Services Technology experience
General
 Demonstrable track record of data-driven analysis and decision making.
 Deep understanding of Banking products, Mobility, Cards & Payments. Understanding of Banking processes
and end to end knowledge of banking interlinked systems (Core banking, CRM, ATM, POS, Card Host,
Switch).
 Digital Channels (Mobile Banking, Internet Banking for retail & corporate customers) for Customer journeys,
competition benchmarking, customer adoption and usage.
 Cards business from both issuing & acquiring perspective with close coordination with networks (MC, VISA,
UPI).
 Solid understanding of the regulatory regime in Pakistan and experience with regulatory compliance.
 Solid understanding of trends and themes in FinTech including lending, micro financing, payments and e-
commerce globally, in the region, and in Pakistan.
 Strong grasp of new technologies especially with respect to digital payments.
 Android & iOS platforms, payment solution architecture, QA testing, SLDC is desirable.
Risk, Governance & Compliance
 Solid understanding of Digital Banking Risk & Compliance
 Familiarity and appreciation of ETGRMF.
 Work closely with auditors (internal, external, statutory and/or regulatory) to review findings, formulate action
plans and implement remediation measures to ensure compliance.
Management & Behavioral
Other Skills/  Ability to develop and lead large, collaborative, high performance teams to achieve organizational goals, and
Expertise/ passionate about building an innovative culture.
Knowledge  Entrepreneurial spirit and an excellent understanding of financial technology within business context.
Required  Strategic thinker with ability to deep dive into details to ensure successful execution.
 Mastery working under pressure; able to adapt to unexpected events; prioritize and multi-task in a deadline
driven environment.
 Strategic thinker with ability to deep dive into details to ensure successful execution.
 Ability to present to senior level executives and business partners, demonstrating excellent verbal and
communication skills.
 Must be willing and able to be hands-on, and to contribute at an individual level as and when the need arises.
 Must be a natural self-starter displaying initiative and a natural inclination to taking ownership, assuming
responsibility, driving initiatives and delivery.
 Excellent communication, collaboration and interpersonal skills with ability to express oneself in a clear,
concise, direct manner.
 Excellent critical thinking and decision making skills.
 Excellent problem solving and trouble shooting skills.
 Excellent MS PowerPoint, MS Word, MS Excel, MS Project
Preferred General knowledge, skills and abilities:
 Experience working with Big Data or employing AI driven solutions.
 Ability to work and make decisions independently as well as collaborate effectively as part of a wider team.
 Experiencing defining, designing and implementing a Fintech engagement model.
 Ability to lead large, collaborative teams to achieve organizational goals, and passionate about building an
innovative culture.
 Displaying an “obligation to dissent”.
Outline of Main  To articulate the digital agenda and integrate into the business operating model from the perspective of sales
Duties / revenue, cost savings, and customer experiences.
Responsibilities  To develop and secure agreement for the digital vision and strategy for consumers that take into account
business needs to meet target segments, user needs, and emerging capability.
 To work closely with the senior leadership team in the development and delivery of the digital vision and
related wider corporate strategy and business objectives.
 To define the digital banking strategy for the Bank and refine the annual roadmap.
 To maintain understanding of external competitive digital developments and their impact on our business and
 NATIONAL BANK OF PAKISTAN
HUMAN RESOURCE MANAGEMENT GROUP

retail digital strategy.

 To formulate and implement transaction migration strategy to ensure optimal utilization of digital platforms.
 To drive strategic alliances and business partnerships for customer acquisitions and cross selling.
 To lead innovation projects and establish strategic partnership.
 To deliver superior service quality and the best digital experience for customers across all digital and self-
service channels via continuous improvement and innovation.
 To promote and adopt digital and self-service channels through significant increase of digital channels
penetration, conversion and usage.
 To build relationships with senior stakeholders across the business groups, operations, industry partners and
vendors to identify key levers to deliver digital change.
 To set objectives for the Division and ensure achievement of the same and assist Head of T&DG on related
issues.
 To implement and champion a robust professional development program, and continuously up-skill team
members to keep them current.
 To continually augments the team’s experiences and skills with the latest training, tools, technologies, and
techniques.
 To ensure that all targets are on time and within budget executing within Bank procedures.

The interested employee(s) with the required skills set and other given criteria may directly apply through email.
Applications should be sent at e-mail address internalplacements@nbp.com.pk, within 07 days from the date of this advertisement
on the enclosed format.

Note:
 Candidates would require consent from their respective Group Chief / Divisional Head / Regional Head as the case may be. In case of
refusal by the respective Head, the candidate has the right to appeal to next authority.
 In case applicant’s Group declines his/her application, this needs to be reported to the President with appropriate rationale.
 Selected employee will serve at the position for at least 03 years before being considered for next transfer / placement.
 Applicant would be required to have served a minimum period of 03 years at his current place of posting.
 Placement of the selected candidate will be made in the same grade / cadre.
 Only short-listed applicants will be called for interview / further processing.

Syed Kaleem Ahmed Riaz Shahla Ghulam Hussain Asma Shaikh

SVP / Head of Talent Acquisition SVP / Senior HRBP SEVP / Group Chief
HR Management Group HR Management Group HR Management Group

Copy to:-
1. All SEVPs/Group Chiefs/Divisional Heads/Wing Heads/ Departmental Heads at Head Office.
2. All Regional Heads/ Regional Business Development Managers/ RM Operations/ RM Credits/ RM HR
3. All Regional Audit Chiefs/ Regional Compliance Officers/ Regional Managers CAD at Regional Offices.
4. All Directors Staff Colleges / JNMDC.
5. All Area Managers/ Chief Managers / Branch Managers / Operations Managers (Corporate & Domestic Branches).

Enclosed: (As above)