Professional Documents
Culture Documents
Final Quality Assurance
Final Quality Assurance
1
TM-00034:1
Quality Assurance
While quality control should be done by a limited number of people,
everyone working in the plant should be part of a quality assurance program.
Production of long-life low acid products especially, involves high risks and
potential failure. This demands a highly efficient performance at each
“operation unit” stage. Operational procedures must be documented and
skilfully supervised. Control of the production process is much more effective
and much more important than the control of the final product. Suitable
means of assuring the production of safe and wholesome products of
adequate quality should be introduced in every task of operation.
This is the intent of quality assurance: To prevent any deviation from the
stated quality specifications and to integrate specifications.
Source:BvB Doc
TM-00034:1 1
Departments involved in QA
• Quality control
• Production
• Maintenance
• Marketing
• Senior management
2
TM-00034:2
Departments involved in QA
The input and participation of the quality control staff can be seen in many
aspects of the QA system. Their participation in elaborating quality
specifications, and a documentation system, and their immediate reporting if
quality deviations are encountered, verification of proper functioning of the
quality system, participation in training and education programs for the staff,
participation in group developments and implementing quality assurance
procedures. The production department plays an important role in any
quality assurance program . The participation of the production department
can be seen in elaboration of quality specifications, proper execution of all
scheduled processes, development and implementation of a functioning
supervision system, implementation of training and education program of the
staff, preparation for proper maintenance of all equipment, preparation and
implementation of proper production planning and planning for production
of a certain defined amount of products within a specified period of time.
Often maintenance is part of the production department. Input can be in the
form of participation in establishing quality specifications, proper training
and education of all maintenance staff, development of realistic time
schedules needed for maintenance work, and execution of maintenance work
in a professional and adequate way. The participation of the Marketing
department should not be forgotten. It could be in the form of participation
in elaborating quality specifications,
TM-00034:2 2
Departments involved in QA
• Quality control
• Production
• Maintenance
• Marketing
• Senior management
3
TM-00034:3
TM-00034:3 3
ISO 9000, GMP, QACP and
HACCP
ISO 9000
GMP
QACP
HACCP
4
TM-00034:4
TM-00034:4 4
ISO 9000
• Quality Manual
• Quality Procedures
• Work Instructions
5
TM-00034:5
ISO 9000
ISO 9000 outlines the requirements for a quality system in general and offers
the possibility of certification. More and more companies acquire ISO 9000
certification and demand the same from their suppliers. Basically, the ISO
9000 system requires a documented quality system consisting of complete
verification of processes, products, and procedures, quality specifications,
and a suitable organisation. The Quality manual has a short outline which
provides a description of the quality policy of the company in question. All
points of the appropriate ISO 9000 standard should be addressed in the
manual. The Quality procedures describe how the information in the Quality
manual should be utilised and implemented. The procedures will answer the
questions who, where and when? The work instructions describe in detail how
the procedures are to be accomplished.
TM-00034:5 5
Good Manufacturing Practices
• should be in writing
• legislation on GMPs
• co-operation between legislator
and industry
• process control
• emergency program
6
TM-00034:6
TM-00034:6 6
Quality Assurance
7
TM-00034:7
Quality Assurance
The HACCP should be restricted to potential public health hazards. Product
spoilage and other quality properties should be excluded. Furthermore,
quality assurance is of strictly commercial interest to the food business
operators.
The definition of the concept included originally microbiological safety and
spoilage, but due to the Codex definitions the acronym HACCP is now
reserved for aspects of the food chain dealing with safety and wholesomeness
only, consisting of microbiology hazards as well as physical and chemical
hazards. This result does not exclude that the systematic approach may
equally be applied to non-safety aspects of food quality where it is applicable.
The HACCP methodology can be used as a QA tool for other quality aspects
than those concerning food safety, then called Quality Assurance Control
Points. Also in development this is of a certain significance. HACCP
methodology should be used as a tool at an early development level. Thus,
potential hazards and other quality problems can be eliminated at the design
phase and costly correction procedures can be avoided afterwards. There is
money to gain by including and implementing the HACCP methodology or
QACP in the development phase.
Introduction (documentation and implementation) of an acceptable quality
assurance system and a HACCP concept could lead to the reduction of official
routine inspections and thus considerably reduce inspection costs.
TM-00034:7 7
HACCP/QACP
HACCP QACP
deals with public deals with product
health issues spoiling issues
8
TM-00034:8
HACCP/QACP
The HACCP should be restricted to dealing with potential public health risks,
i.e product spoilage and other quality properties should be excluded. This
does not mean that the HACCP methodology cannot be applied on quality
assurance in general. The FAO/WHO Codex Alimentarius HACCP
Guidelines state “While the application of HACCP to food safety was
considered here, the system can equally be applied to other aspects of food
quality”. IDF (International Dairy Federation) say that “This result does not
exclude that the systematic approach may equally be applied to non-safety
aspects of food quality where it is applicable.”
The HACCP methodology can be used as a QA tool for other quality aspects
than those concerning food safety. Also in development this is of a certain
significance. HACCP methodology should be used as a tool at an early
development level. Thus, potential hazards and other quality problems can be
eliminated at the design phase and costly correction procedures can be
avoided afterwards. There is money to gain by including and implementing
the HACCP methodology or QACP in the development phase.
TM-00034:8 8
Hazard Analysis Critical Control
Point
• look at your process/product from start to finish
• decide where hazards occur
• introduce checks and control points and monitor
them
• write down all information and keep records
• ensure that the system continues to work efficiently
9
TM-00034:9
TM-00034:9 9
HACCP
RULES and RECOMMENDATIONS
10
TM-00034:10
TM-00034:10 10
HAZARDS
Biological : Pathogenic micro-organisms
ex. Salmonella sp., Staphylococcus
aureus
11
TM-00034:11
One of the key issues is how ‘hazard’ is defined. Almost all publications
restrict the application of this word to ‘food safety risks’ and ‘public health
risks’. Many of the published statements refer to the FAO/WHO Codex
Alimentarius HACCP Guidelines: “The application of HACCP is compatible
with the implementation of quality management systems, such as the ISO
9000 series, and is the system of choice in the management of food safety
within such systems”.
TM-00034:11 11
HACCP GOALS
• SAFE PROCESS
• COMPETITION
• INCREASED CONFIDENCE
• COST EFFICIENCY
• DECREASED QUALITY DEVIATION
12
TM-00034:12
TM-00034:12 12
Key objectives for HACCP
• To continuously produce a safe product
• To provide evidence of safe production and
handling of food
• To maintain confidence in your product
• To satisfy customer requests for HACCP
• To comply with regulatory guidelines
13
TM-00034:13
14
TM-00034:14
TM-00034:14 14
HACCP END PRODUCT
Raw Processing Aseptic Packaging Storage&
Material Transfer Dist.
- PATHOGENS
HACCP - CHEMICAL POLLUTION
- FOREIGN SUBTANCES
15
TM-00034:15
TM-00034:15 15
HACCP END PRODUCT
Raw Processing Aseptic Packaging Storage&
Material Transfer Distr.
Preparation PATHOGENS
Sterilisation
CHEMICAL POLLUTION
Production
No Production
16
TM-00034:16
TM-00034:16 16
HACCP END PRODUCT
Raw Processing Aseptic Packaging Storage&
Material Transfer Distr.
Risk Identification
PATHOGENS
Critical Control Points
Critical Limits
Supervision CHEMICAL POLLUTION
Corrective Action
Documentation
FOREIGN SUBTANSCES
Verification
17
TM-00034:17
Principles of HACCP
The HACCP system will be based on seven principles which outline how to
establish, implement and maintain a HACCP plan. The principles have been
described in the Codex Alimentarius.
Principle 1: Identify potential hazards associated with food production at all
stages and describe the preventive measures.
Principle 2: Identify the Critical Control Points in the process. A CCP is a
point step or procedure at which control can be applied and a food safety
hazard eliminated or reduced to an acceptable level.
Principle 3: Establish Critical Limits for preventative measures associated
with each identified hazard. Each CCP needs to have a minimum or
maximum critical limit. Any deviation from this will trigger an action plan
designed to locate and rectify the problem.
Principle 4: Establish CCP monitoring requirements. Each CCP needs to be
monitored and monitoring requirements should be established. This ensures
that each CCP is checked by scheduled testing or observations. The frequency
of monitoring must be established as well as the monitoring responsibilities.
TM-00034:17 17
HACCP END PRODUCT
Raw Processing Aseptic Packaging Storage&
Material Transfer Distr.
Risk Identification
PATHOGENS
Critical Control Points
Critical Limits
Supervision CHEMICAL POLLUTION
Corrective Action
Documentation
FOREIGN SUBTANSCES
Verification
18
TM-00034:18
TM-00034:18 18
HACCP-CHECKLIST
Important steps for HACCP implementation:
1. Create a HACCP-team
2. Define the scope of the study
3. Define the hazard/risk
4. Describe the product
5. Describe the use of the product
6. Make a flowchart
7. Verify the flowchart
8. Identify all hazards/risks
9. Make a list of preventive actions for the hazards /
risks
19
TM-00034:19
TM-00034:19 19
HACCP-CHECKLIST cont.
Important steps for HACCP implementation:
20
TM-00034:20
TM-00034:20 20
Introduction of a QACP Program
(1)
• Commitment of senior management
• Team work
• Identification of product to be studied
• Description of the production line
• Identification of the hazards for food
spoilage
– physical,chemical and biological
(to be continued)
be) 21
TM-00034:21
TM-00034:21 21
Introduction of a Quality
Assurance(1)
Source:BvB Doc
TM-00034:22 22
Introduction of a QACP Program
(2)
• Hazard Assessment
– probability estimate
– severity estimate
• Identification of control points
• Identification of control parameters
(to be continued)
23
TM-00034:23
TM-00034:23 23
Introduction of QACP Program
(3)
• Process monitoring and verification
• Validation procedure
• Audit
24
TM-00034:24
Source:BvB Doc
TM-00034:24 24
Quality System
Quality
HACCP/QACP
Assurance
Quality Control
System
Quality System Other Factors ISO 9000
25
TM-00034:25
Quality System
A quality system places considerable demands on management and operative
staff. It is a very complex subject.
The quality of a manufactured product depends on the care which is
exercised from the time of the reception of the raw material until the product
is used by the consumer. To prevent irreversible damage from happening
collaboration is needed between production,quality control, quality assurance
and marketing;in short everybody.
The commitment and support from the senior management is a precondition
for the introduction of any quality system
To this end, training and education of the staff is a must.
Source:BvB Doc
TM-00034:25 25
Quality System
all quality related aspects should involve
• Senior Management
• Middle Management
26
TM-00034:26
Senior Management
The first task of of the Senior Management is to decide which quality
standards should be implemented. ”An effective quality system should be
designed to satisfy customer needs and expectations while serving to protect
the organisation’s interest. A well structured quality system is a valuable
management resource in the organisation and control of quality in relation to
benefit, cost and risk considerations. The responsibility for, and commitment
to, a quality policy belongs to the highest level of management. Quality
management encompasses all activities that determine the quality policy, its
objective and responsibilities, and its implementation of them by means such
as quality planning, quality control, quality assurance and quality
improvement within the quality system.” The Senior management must also
establish and ensure proper procedures for handling quality policy,
organisation, responsibility and authority, training, resources,
documentation, purchasing, control of inspection, measuring and test
equipment availability, as well as handling, storage, packaging and delivery,
control of non-conforming products, management review, contract review,
auditing of the quality system, and financial considerations of quality systems.
Source:BvB Doc
TM-00034:26 26
Quality System
all quality related aspects should involve
• Senior Management
• Middle Management
27
TM-00034:27
Middle Management
In addition to the requirements mentioned above, there are essential
requirements for the implementation of any quality system intended for the
production of heat treated foods.
efficient maintenance and operation of processing and ancillary plants
•systematic application of plant and process control procedures
•careful monitoring of the compositional and hygienic quality of the food at
all stages-from the time of reception at the food factory until the time of
consumption.
•
Source:BvB Doc
TM-00034:27 27
Quality System versus Quality
Control System
Quality System
Quality Control
System
28
TM-00034:28
Source:BvB Doc
TM-00034:28 28
Long-life Products
UHT Process
Intermediate
Heating Holding Cooling
Product
Homogeni- Homogeni-
zation zation
Source:BvB Doc
29
TM-00034:29
Long-Life Products
The technology used to produce long-life products implies the separation of
the processes of product sterilisation and packaging. UHT implies rapid
heating and short holding at sterilisation temperature followed by rapid
cooling. If combined with aseptic filling, a long-life product is obtained. A
commercially sterile product is obtained by the UHT treatment. Using aseptic
conditions, this product is transferred to the packaging operation. In order to
maintain a high microbiological quality, packaging has to be done under
aseptic conditions. In indirect UHT equipment, homogenisation may either be
before (upstream) or after (downstream) the actual product
sterilisation.Direct UHT always requires downstream homogenisation.
In order to better understand the different processing steps involved it is
useful to prepare a flow-chart. Functions, rather than equipment, should be
listed.
Source:BvB Doc
TM-00034:29 29
UHT Process-Control Points and
Parameters
Heating Temperature 135-150°C
UHT
Process
Holding Time 2 to 4 s
Source:BvB Doc
30
TM-00034:30
Source:BvB Doc
TM-00034:30 30
UHT Treatment - Control
Process
Automatic
Temperature
Thermosensor
UHT Length
Process Constant
Automatic
Volume of
Time Pressure Drop
Holding Tube
Diameter
Deposit
Homogeniser
Flow Rate Automatic
Constant
Temp Diff
Source:BvB Doc
31
TM-00034:31
Control Process
Usually, sterilisation temperature is automatically controlled by a
thermosensor which has regulating, recording and guarding functions.
However, the pressure drop and the temperature differential, even if
measured, are neither registrated nor connected to a safe-guarding system
Source:BvB Doc
TM-00034:31 31
UHT Process-Control Points and
Parameters
UHT Reinfection Plant
Process of product sterilization Time
Tempera-
Tightness of Proper ture
the system Cleaning
Cracks&
Gaskets Membranes
pinholes
Source:BvB Doc
TM-00034:32 32
Aseptic Transfer-Control Points
and Parameters
Aseptic Reinfection AT
Transfer of product sterilization Time
Tempera-
Tightness of Proper ture
the system Cleaning
Cracks&
Gaskets Membranes
pinholes
33
TM-00034:33
Aseptic Transfer
Once sterilised, the product has to be transported under aseptic conditions to
the aseptic filling equipment. Reinfection of the product has to be avoided
and sterilisation and tightness of the system become critical. Sterilisation
requires proper cleaning and a time/temperature treatment. Cleaning of
aseptic transfer equipment is done by CIP circulation cleaning. In such a
system, the following parameters are critical: type of detergent, concentration
of detergent, time of circulation and flow rate. Sterilisation of the plant is a
time/temperature treatment, where the time is controlled by a timer which is
in turn activated by a thermosensor. This thermosensor must be placed after
the last part of the production line which is included in the sterilisation cycle.
The tightness of the system is crucial for its success. Reinfection of a sterilised
product is also possible when there is leakage in the system. Attention needs
to be paid to gaskets, membranes, cracks and pinholes. Tightness control is
the responsibility of a person. The human factor must be considered. Some
plants incorporate steam barriers into the aseptic transfer system, especially
if a sterile tank is part of the transfer line. Proper functioning of the steam
barriers should be controlled by thermosensors and/or inspection by the
machine operator.
Source:BvB Doc
TM-00034:33 33
Aseptic Transfer-
Sterlization Control
Cleaning Unit Cleaning Unit
Automatic Automatic
Thermosensor Thermosensor
Automatic Automatic
Timer Timer
Source:BvB Doc
34
TM-00034:34
Source:BvB Doc
TM-00034:34 34
Aseptic Packaging System
TBA/8,TBA/9,TBA/19 and TBA/21
LS - Strip
Packaging Packaging
Mtrl Heating
Steam Mtrl
Sterilization
H202 H202
Sterile Sterile
Sterilization
Surrounding Product
Warm Air
Maintaining
Hot and Dry
Air
Sterility Tight
Packages
Source:BvB Doc
Control Point Control Parameter Control Process
35
TM-00034:35
Source:BvB Doc
TM-00034:35 35
Packaging Material Sterilization
Control Points and Parameters
TBA/8,TBA/9,TBA/19 and TBA/21
Packaging Mtrl
Sterilization
Contact
Chemical Concentration Contact Contact Time
Temperature
Source:BvB Doc
36
TM-00034:36
Source:BvB Doc
TM-00034:36 36
Sterile Surroundings-Control Points and
Parameters TBA/8,TBA/9,TBA/19 and
TBA/21
Time
Sterile
Surrounding
Sterilization Steam Temperature
Time
Maintaining Hydrogen
Sterility Peroxide
Temperature
Sterile Air
Chemical Concentration Contact
Overpressure
Time
Hot,dry Air
Holding Time Holding Time Air Flow
Temperature
Source:BvB Doc
Control Point Control Parameter Control Process
37
TM-00034:37
Source:BvB Doc
TM-00034:37 37
Maintaining Sterility -Control Points and
Parameters TBA/8,TBA/9,TBA/19 and
TBA/21
Machine
Time
Design
Air Automatic
Temperature Thermosensor
Sterilisation
Air Flow
Constant
Constant
Source:BvB Doc 38
TM-00034:38
Source:BvB Doc
TM-00034:38 38
39