The game is actually started via the "Pokemon Tri-Master" shortcut file (NOT the

.exe files).
It can take up to 5 (possibly 10) minutes to start the game.
It's also highly (extremely) recommended to play the game without other
applications open on your computer.
Lastly, during start-up, the "Pokemon Tri-Master" shortcut may dissappear for a
minute or so. That is normal.
However, once the game actually starts, things should run smoothly !

*If the above doesn't work, try restarting your computer to get the game to work*