Kara L. Burr mysteryathena@msn.

com
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27715 246 Avenue SE, Maple Valley, WA 98038 ~ 425-761-8301

SUMMARY OF QUALIFICATIONS

Effective leader and manager of people and processes with subject matter expertise in Information
Technology. A strategic thinker with a high degree of business acumen who can communicate across the
enterprise.

Relevant Skills

Project Management Leadership Non-Profit Work

Contract Management Strategic Planning End-User Technologies
Customer Care Team Facilitation Communications

PROFESSIONAL EXPERIENCE

Alaska Air Group, Inc. – SeaTac, Washington November 2015 – Present

Manager, ITS Field Systems
• Provided leadership for team in the successful implementation of numerous integration
projects, including Airbus OCC, QX SOC, PUY DR for all fleets - delivered on time and compliant.
• Developed key partnership with OCC leadership, which was critical to the success of numerous
projects to align and agree on issues and conflicts as they came up.
• Key contributor to the safe, secure and reliable operations of AS and QX systems and Field
Services support.
• Successful integration of Virgin America per overall IMO guidance for key milestones. Biggest
impact with Avtec upgrade for IOC.
• Increased process maturity for mobile and asset management and resolved all open Audit
findings per action management plans.
• Major company projects responsible, Integrated Operations Center, Flight Training Renovation,
Flight Path, Copper River, Puyallup Disaster Recovery.

Reliant Group – Tukwila, Washington June 2014 – November 2015

General Manager / Director of IT
• Plan, lead, organize, and oversee the day-to-day operations of the business, providing managed
IT services, low voltage cabling, and commercial furniture and business relocation services.
• Contractor to Alaska Air Group, Inc., performing interim duties as a Manager IT Field Services
helping to develop and track product life cycles and Service Level Agreements.
• Developed metrics for imaging, service delivery, project execution and business case analysis for
forecast purposes.
• Developed strategic workflow reconfiguration to maximize efficiencies and contain costs.
• Project coordination for new technology implementation enterprise wide, network
segmentation, IP SEC regulation, and Windows 7 OS upgrade.

Convergint Technologies, LLC – Renton, Washington April 2009 – June 2014

Security Service Account Engineer
• Plan, schedule, organize and direct all aspects of video management and access control system
applications engineering, field installation and commissioning of projects through warranty
period and turnover.

1
Kara L. Burr mysteryathena@msn.com
h
27715 246 Avenue SE, Maple Valley, WA 98038 ~ 425-761-8301

• Ensured that fire and security projects are effectively managed to be within scope, on schedule
and within budget.
• Management of 163 security service support contracts, ensuring mission critical systems are
kept operational and service issues are addressed to completion.
• Designed and implemented customized processes and procedures per contract specifications,
construction and maintenance manuals, with strong emphasis in secure document retention.
• Provided strategic national account management in 42 States and Mexico.

Kaylea Professional Services – Maple Valley, Washington 2007 – Present

Owner / Operator
• Conduct specialized project management and consulting. General Contractor selection, permit
expediting, inspection advisement, and sub-contractor referrals.
• Provide operational oversight of turnkey tenant improvement projects, fiduciary assignment
from lease signing through first six months of operation, consulting to train staff and store
management.
• Management of business financial records, general ledger, payroll and tax reconciliation.

Washington Mutual – Bellevue, Washington 2006 – 2008

Sales Office Coordinator
• Conducted regional sales forecasting, individual goal setting, and achievement tracking.
• Expense management for a region varying in size from 6 – 32 account managers.
• Loan review, pricing, stacking, submission, and funding, requiring extensive knowledge of
conventional underwriting guidelines.

EDUCATION / CERTIFICATIONS

• Arizona State University, Online – Bachelors of Science, Organizational Leadership, 2020

estimated completion
• Bellevue College, Bellevue, Washington - Project Management Professional (PMP) certification,
2011
• Bellevue College, Bellevue, Washington - Associate of Art and Sciences, 2005
• Renton Technical College, Renton, Washington - Accounting certification, 2001

VOLUNTEER WORK / MEMBERSHIPS

• Poured Out – Haiti disaster relief team leader, 2012-Present

• Toastmasters International – President’s Distinguished Area Governor, 2000-2006
• United Way – Annual campaign lead, 2004-2005
• Pierce County, Volunteer Guardian Ad Litem (VGAL)
• March of Dimes – team lead, 2003-2005