BEST IN TRAVEL SERVICES
BEST INTERNATIONAL AIRLINES
MONEY IZEPYEXIH3SJXLIPEVKIWXMRXIVREXMSREPEMVGEVVMIVWSRJEGXSVWMRGPYHMRKGSWXERHJIIWGYWXSQIVWIVZMGIERHƚMKLXTIVJSVQERGI
REGIONAL WINNERS
M I D DL E EAST
QATAR
AIRWAYS
DETAILS
Overall rank > 2
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Qatar Airways has
been flying for only
15 years. But among our
international airlines, it
had the best on-time
arrival rate, with 86% of
its flights getting to their
destination within 15
minutes of the expected
Singapore Airlines time, according to
FSEWXWXSTMRƚMKLX FlightStats. The airline
service. also offers 4,000
in-flight entertainment
options, wide seats, and
T HE W I N NE R
ample legroom.
SINGAPORE AIRLINES
A U STR AL IA/
DETAILS O C EA N IA
Overall rank > 1 %ZIVEKITVMGISJEVSYRHXVMTƚMKLX"$1,O66
AIR NEW
ZEALAND
DETAILS
SINGAPORE AIRLINES IS SYNONYMOUS with luxury and quality as it
takes the No. 1 spot on MONEY’s best international airlines list for the Overall rank > 6
fourth year in a row—and with good reason. A flight on Singapore is %ZIVEKITVMGISJE
VSYRHXVMTƚMKLX"$1,O79
relatively affordable, averaging 11¢ per kilometer, according to Rome2Rio. Travel +
Leisure has ranked it the top international airline for 23 years, with high marks for
food quality, in-flight and customer service, and comfort. The airline has managed With a shorter average
to maintain its high quality since launching the longest flight in the world last delay than regional
October: a daily 19-hour, 9,500-mile trek between Newark and Singapore. competitors and better
The world-renowned airline staff is trained for four months—twice as long in-cabin comfort and
as the industry average—to ensure the air carrier maintains a top-flight service, Air New Zealand
customer experience. Food service is kept to a minimum during sleep hours and also offers Wi-Fi on
handled entirely in the front of the plane, and menus are designed by famous every flight. Plus the
chefs and wine consultants, offering up to 50 never-frozen meals. average price of a coach
Great service isn’t limited to first class. Compared with its peers, Singapore ticket decreased 13%
Airlines offers more legroom in economy and a key amenity: warm towels. between 2017 and 2018.
60 M O N E Y. C O M APRIL 2019
EU ROPE
VIRGIN ATLANTIC
AIRWAYS
DETAILS
Overall rank > 11
%ZIVEKITVMGISJE
VSYRHXVMTƚMKLX"$1,141
Europe’s best airline
had the highest overall
customer experience
score among European
airlines. And while the
average price seems
high, the cost per
kilometer is about
14¢—less than any other
European airline on our
list. One added bonus:
Travel + Leisure’s survey
takers say Virgin
Atlantic has one of the
best loyalty programs.
L ATIN AMERICA
COPA
AIRLINES
DETAILS
Overall rank > 28
%ZIVEKITVMGISJE
VSYRHXVMTƚMKLX"$712
Boasting an 84%
N I C K Y L O H — B L O O M B E R G /G E T T Y I M A G E S
on-time arrival rate—
one of the best on our
overall list—COPA is
famously reliable. It’s
also the best Latin
American airline on our
list in terms of value,
according to Travel +
Leisure’s survey.
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