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  • Conflict Management

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    MD. Asiqur Rahman
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    Pondy's revised model of conflict dynamics outlines a 4 act process of conflict within organizations. In Act I, potential for conflict arises due to structural and interpersonal variables. In Act II, individuals become aware of and emotionally experience conflict. Act III involves overt conflict behaviors. Finally, in Act IV, outcomes such as increased, stable, or decreased organizational performance result from how the conflict was addressed.

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    Pondy's revised model of conflict dynamics outlines a 4 act process of conflict within organizations. In Act I, potential for conflict arises due to structural and interpersonal variables. In Act II, individuals become aware of and emotionally experience conflict. Act III involves overt conflict behaviors. Finally, in Act IV, outcomes such as increased, stable, or decreased organizational performance result from how the conflict was addressed.

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    17 views1 page

    Conflict Management

    Uploaded by

    MD. Asiqur Rahman
    Pondy's revised model of conflict dynamics outlines a 4 act process of conflict within organizations. In Act I, potential for conflict arises due to structural and interpersonal variables. In Act II, individuals become aware of and emotionally experience conflict. Act III involves overt conflict behaviors. Finally, in Act IV, outcomes such as increased, stable, or decreased organizational performance result from how the conflict was addressed.

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    Pondy’s Revised Model of Conflict Dynamics

    Act I Act II Act III Act IV


    Potential for Conflict Awareness & Emotion Behabiour Outcomes

    Increased
    Perceived Overt Organizational
    Conflict Conflict Performance

    Stable
    Antecedent Factors: Organizational
    1. Structural Variables Performance
    2. Interpersonal Variables
    Decreased
    Organizational
    Felt Conflict-resolution Performance
    Conflict Approaches
    -Avoiding
    -Accommodating
    -Compromising
    -Forcing
    -Collaborating

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