FAR EASTERN UNIVERSITY

INSTIUTE OF ARCHITECTURE AND FINE ARTS

Nicanor Reyes Street, Sampaloc Manila

ARC1404

ARCHITECTURAL DESIGN 04

FORMATIVE ASSESSMENT #1

CALL CENTER OFFICE DESIGN

Submitted by:

Cheng, Catherine Anne E.

Submitted to:

Ar. Maria Olivia Lengson

Ar. Anne Abueva

Submitted on:

May 17, 2020

 FAR EASTERN UNIVERSITY
INSTIUTE OF ARCHITECTURE AND FINE ARTS
Nicanor Reyes Street, Sampaloc Manila

I. HUMAN SCALE + DIMENSION

A. Anthropometrics
 Getting the average standing and sitting height of the employees
 Getting the average popliteal height of the employees
 Getting the average body dimension of the employees

B. Ergonomics
 Understanding how an employee spends most of his day in his
seating position
 Understanding what role the employee does in the office

II. MOVEMENT
A. Circulation
 Understanding how often the employees move around the office
 Knowing what places the employees need to go to in their office
hours

B. Operational Flow
 Understanding what the employee do in the office using the tools
needed to complete their tasks
 Understanding how the people work from various places in the
office

III. INTERRELATIONSHIP
A. Zoning and Adjacency of Spaces
 Types of spaces needed in the office
 FAR EASTERN UNIVERSITY
INSTIUTE OF ARCHITECTURE AND FINE ARTS
Nicanor Reyes Street, Sampaloc Manila

 What spaces should be adjacent and what spaces should be apart

to each other
 The connection and relation of each spaces
 The degree of privacy each employee needs

B. Organizational Blocks
 What purpose or function each space does in the office
 The distinction of public and private spaces in the office

IV. ELEMENTS IN SPACE

A. Furniture, Fixture and Equipment
 Tools needed by the employees in their call center cubicles to
accomplish their tasks
 Tools needed by the employees in their office
 Understanding how tall the walls in the call center cubicle need to
be for each employees’ privacy while working

B. Building Utilities Consideration

 The type of lighting used in the office to work productively
 The color used in the interior of the office
 Location of the windows for natural light and ventilation
 Location of the mechanical and plumbing panels

V. STANDARDS AND CONSTRAINTS

 FAR EASTERN UNIVERSITY
INSTIUTE OF ARCHITECTURE AND FINE ARTS
Nicanor Reyes Street, Sampaloc Manila

A. Codes + Laws
 Toilet requirements for PWD
 The number of employees that will work in each space
 The appropriate number of restrooms in the office
 The number of exits in the office
 Area needed by each employee to accomplish his/her task

B. Design Standards
 The location of the equipment in the office
 The location of the main area in the office
 The location of the private and public spaces in the office