Professional Documents
Culture Documents
Assignment 3 Outline R1812D7061838 Nyasha G Kwenda
Assignment 3 Outline R1812D7061838 Nyasha G Kwenda
Business Process Automation (Process Automation (The impact of business process automation and innovation in
digital world for corporates)
Introduction
Bhaskar, H.L. (2018) ‘Business process reengineering framework and methodology a critical study’, International
Journal of Services and Operations Management (IJSOM), 29(4)
Chang, J.F (2016) Business Process Management Systems: Strategy and implementation, New York: Auerbach
Publications
Cross, R. Arena, M. Sims, J. & Uhl-Bien, M (2017) How to Catalyze innovation in your organization, New York:
MIT Sloan Management Review [Online]. Available at:
Raynus, J (2016) Improving Business Process Performance: Gain Agility, Create Value, and Achieve Success,
New York: Auerbach Publications
Smith, D. (2015) Exploring innovation 3rd edition, New York: McGraw-Hill [Online]. Available at: