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Journal of Interprofessional Care, 2011, 25: 189–195

Ó 2011 Informa UK, Ltd.


ISSN 1356-1820 print/1469-9567 online
DOI: 10.3109/13561820.2010.532620

Development and pilot testing of the collaborative practice


assessment tool
Corinne Schroder, Jennifer Medves, Margo Paterson, Vaughan Byrnes, Christine Chapman,
Anne O’Riordan, Deborah Pichora and Carly Kelly

Faculty of Health Sciences, Queen’s University, Kingston, Ontario, Canada K7L 3N6

functioning well, but the perceptions of the team members


Collaborative practice is receiving increased attention as a may be that the team is not as effective. The CPAT was
model of healthcare delivery that positively influences the developed so that individuals could provide their views and
effectiveness and efficiency of patient care while improving then the team as a whole could analyze the results and learn
the work environment of healthcare providers. The where and why there were discrepancies in the items. The
collaborative practice assessment tool (CPAT) was developed tool does not provide an absolute score, but is a diagnostic
from the literature to enable interprofessional teams to assess tool which highlights the relative strengths and weaknesses
their collaborative practice. The CPAT survey included 56 items of individual teams in various domains of collaborative
across nine domains including: mission and goals; practice.
relationships; leadership; role responsibilities and autonomy; Interprofessional collaborative practice is an enabler
communication; decision-making and conflict management; for improving patient care and meeting the current
community linkages and coordination; perceived effectiveness demands placed on the healthcare system (Canadian
and patient involvement; in addition to three open-ended Health Services Research Foundation, 2006; Lemieux-
questions. The tool was developed for use in a variety of Charles & McGuire, 2006). This approach to healthcare
settings involving a diversity of healthcare providers with the has been found to reduce errors, improve quality of care
aim of helping teams to identify professional development and patient outcomes, reduce healthcare workloads and
needs and corresponding educational interventions. The cost, and increase job satisfaction and retention (Boult
results of two pilot tests indicated that the CPAT is a valid and et al., 2001; Langhorne & Duncan, 2001; Rogowski et al.,
reliable tool for assessing levels of collaborative practice within 2001; Buist et al., 2002; Morey et al., 2002; Saltvedt et al.,
teams. This article describes the development of the tool, the 2002; Litaker et al., 2003; Charles et al., 2006). In Canada,
pilot testing and validation process, as well as limitations of Federal and Provincial government funders have targeted
the tool. a transition to this model of care through the develop-
ment of strategic reports (Commission of the Future of
Keywords: Collaborative practice; assessment tool; Health Care in Canada, 2002; Standing Committee on
interprofessional; teamwork Social Affairs, Science and Technology, 2002; Health
Canada, 2003, 2004; Oandasan et al., 2005; HealthFor-
ceOntario, 2007) and substantial funding for research and
initiatives (Health Canada; Health Force Ontario), which
INTRODUCTION have been paralleled internationally in the United King-
dom, the USA, and Australia (Department of Health,
Assessing the collaborative function of an interprofessional 1999; O’Neil & Pew Health Professions Commission,
team is difficult because there are few instruments 1998).
specifically designed to measure the effectiveness of team ‘‘Collaborative Practice is an inter-professional process
collaboration in healthcare settings. This article outlines the for communication and decision-making that enables the
process involved in developing and pilot testing a new separate and shared knowledge and skills of care providers
instrument designed specifically to measure healthcare team to synergistically influence the client/patient care provided.’’
members’ perceptions of working collaboratively. It is (Way et al., 2000, p. 3). It is this interprofessional process of
important to understand the perceptions of the people in collaboration that is most often discussed when talking
the team. From an outside view it may seem that a team is about teamwork in healthcare; when healthcare providers

Correspondence: Anne O’Riordan, School of Rehabilitation Therapy and Office of Interprofessional Education and Practice, Queen’s University,
Kingston, Ontario, Canada K7L 3N6. Tel: þ613-533-3345. E-mail: ao3@queensu.ca

189
190 C. SCHRODER ET AL.

from diverse backgrounds actively work together while comprehensive, timely and appropriate patient care. The
retaining the integrity of each profession (Way et al., 2000) tool needed to assist clinical teams, in a variety of practice
For this, continuous communication among care providers settings, to appropriately pin-point key areas of collabora-
and participation in clinical decision-making (within and tive practice that could be enhanced by education. To
across disciplines), is required to ensure that patients identify pertinent topics a review of literature on teamwork,
receive care from the right person at the right time, and to collaboration and existing instruments was carried out.
avoid duplication and gaps in care (Health Force Ontario, Expert opinion was incorporated into the content, overall
2007). Respect and trust between team members are structure and design of the CPAT, including that of patients
enhanced when healthcare providers develop a deeper and practitioners in medicine, nursing, occupational
understanding of each other’s roles and responsibilities, therapy and hospital administration.
with benefits to workplace cultures and morale (Suter et al., Within the literature examined, a range of concepts
2009). The culmination of these factors leads to improved were found that related to successful interprofessional
clinical efficiencies and patient/client outcomes, as well as collaborative practice in healthcare. Effective communica-
greater levels of workplace satisfaction and higher rates of tion between professional groups and a strong focus on
staff recruitment and retention (Health Force Ontario, role awareness appeared to be most fundamental and
2007). More recent literature expands the definition and highly reported for optimal integrated care (Norsen et al.,
explains that: ‘‘Interprofessional collaboration is the process 1995; Millward & Jeffries, 2001; Temkin-Greener et al.,
of developing and maintaining effective interprofessional 2004; Howarth et al., 2006; Suter et al., 2009).
working relationships with learners, practitioners, patients/ Responsibility/accountability, coordination, cooperation,
clients/families and communities to enable optimal health autonomy, and mutual trust and respect (Weiss & Davis,
outcomes. Elements of collaboration include respect, trust, 1985; Baggs, 1994; Norsen et al. 1995) were also reported
shared decision-making, and partnerships.’’ (Canadian as essential for collaborative practice. Other sources
Interprofessional Health Collaborative, 2010) identified shared decision-making and conflict manage-
However, simply placing healthcare professions from ment as critical for effective team work (Gibb et al., 2002;
different backgrounds into a team does not mean that Weiss & Davis, 1985), which was described as a balance
they will have the knowledge, skills or attitude necessary between the ability to be assertive and cooperative (Baggs,
to work together collaboratively to enhance patient care 1994). Further conditions deemed necessary for effective
(Miller et al., 1999). Professionals from university and interprofessional collaboration were shared goals and
practice settings modeled on traditional siloed approaches professional distinctiveness (Oaker & Brown, 1986;
require education on how to work together collaboratively Katzenbach & Smith, 2005), and team identity and team
(Miller et al., 1999; Ferlie & Shortell, 2001; Werrett et al., potency (Millward & Jeffries, 2001). Although interpro-
2001; Canadian Health Services Research Foundation, fessional collaboration was increasingly linked to patient-
2006). To provide effective education, team members need centred care, the role of patients in the collaborative
to recognize their current strengths and weaknesses as process was not always made clear (D’Amour &
they pertain to collaborative practice, and decide collec- Oandasan, 2005; Sumsion & Law, 2006).
tively on priorities for learning. Therefore, the purpose of A few validated tools were available to measure
developing and validating the CPAT survey instrument interprofessional collaboration in healthcare settings.
was to assist teams in identifying specific educational Although most of the existing team development tools
needs through assessment of their perceived degree of were designed for industry use and had little relevance to
collaboration. healthcare, several were developed specifically for the
healthcare environment, including the Collaboration and
Satisfaction with Care Decisions (CSACD) (Baggs, 1994),
DEVELOPMENT OF THE COLLABORATIVE PRACTICE the Jefferson Survey (Hojat et. al., 1999) the Team Survey
ASSESSMENT TOOL (Millward & Jeffries, 2001), and the Program of All
Inclusive Care for the Elderly (Pace) (Temkin-Greener
The CPAT was first developed through the Queen’s et al., 2004). However, a tool to meet all the needs identified
University Inter-Professional Patient-Centred Education by the QUIPPED team could not be found. Some tools
Direction project (QUIPPED), an action research project focused on very specific settings or diagnoses (Shortell et al.,
funded by Health Canada (Paterson et al., 2007; Medves 1991; Baggs, 1994; Millward & Jeffries, 2001) or related to
et al., 2008). The initial development process began in the specific healthcare professions (Weiss & Davis, 1985;
summer of 2007 and was completed by December of that Shortell et al., 1991; Baggs, 1994). Others did not include
year. When the QUIPPED project ended in March 2008, the concepts identified in the literature, and by the project team,
Office of Interprofessional Education and Practice (OIPEP) as critical to collaborative practice such as the role(s) of the
at Queen’s University assumed the piloting and further client/patient/family.
development of the CPAT. Thus from the literature review, together with the expert
The objective was to develop a valid and reliable opinions, discussion and debate within the QUIPPED
instrument for healthcare practitioners to assess the degree interprofessional team to build consensus on key items for
to which they collaborate with one another to provide inclusion, the first version of CPAT was constructed. It had

Journal of Interprofessional Care


COLLABORATIVE PRACTICE ASSESSMENT TOOL 191

57 items for questioning respondents about various Respondents were then asked to complete 10 additional
domains of collaborative care as outlined in Table I below: questions to assess the clarity of the statements, time and
Respondents were asked to rate their level of agreement effort to complete, instructions provided, item content,
with each of the 57 statements along a seven-point scale adequacy of scale, and appropriateness to their practice
ranging from the lowest value of ‘Strongly Disagree’ to the setting.
highest value of ‘Strongly Agree’. Three additional open- Respondents positively rated all dimensions of the tool
ended questions were included that asked respondents to and identified, through open-ended comments, their main
comment on their team’s strengths in collaborative practice, areas of concern. The items most frequently cited were:
challenges, and what help they would need to improve their clarifying who was a member of ‘the team’ prior to
levels of collaborative practice. Table II lists the attributes administration of the tool, as some participants worked
for collaborative practice and teamwork identified in the on multiple services within one institution; separating
healthcare literature and how they were incorporated into statements that referred to a team’s mission or goals from
the domains of the CPAT. those that referred a team’s process for peer review or team
meetings; and specific criticism of the phrasing of an item.
First pilot test Further analysis of the CPAT through exploratory factor
Ethical approval was obtained from the Research Ethics analysis (Bartholomew et al., 2002) helped to confirm the
Board, Queen’s University and in the spring of 2008, the concerns mentioned by pilot respondents, and served to
CPAT was pilot tested with a palliative care team, a geriatric identify other problems including statements that required
assessment team, and two family practice teams, all based in rephrasing, statements that needed to be removed, and
south-eastern Ontario. Forty-two practitioners responded statements that would fit better under a different domain.
from a variety of backgrounds including administration, The results from eight exploratory factor analyses using the
medicine, nursing, nutrition services, occupational therapy, maximum likelihood method of extraction, one for each
physical therapy, social work, spiritual care, and volunteer domain, further suggested that the various sections of the
services. CPAT satisfactorily measured the domains of collaborative
practice for which they were developed1. One exception was
Table I. First version of CPAT. the three statements intended to measure a team’s perceived
effectiveness, which, when taken together did not tie into
CPAT domains No. of items
one single factor and were thus cut from the survey.
Mission, meaningful purpose, and goals 8 Excluding statements that were then removed or changed,
General relationships 6 separate factor analyses of the remaining 42 survey items for
Team leadership 9
General role responsibilities and autonomy 10
each of the seven factors for domains of collaborative
Communication and information exchange 9 practice were performed. Each domain has an eigenvalue of
Community linkages and coordination of care 4 around 3.0 that explained roughly 50% of the variation in
Decision-making and conflict management 8 respondents’ answers, and Cronbach’s a’s were between
Perceived effectiveness 3 0.70 and 0.90. Table III shows the summary statistics
Total number of items 57
for each of the seven remaining domains of collaborative
care.
Table II. Mapping collaborative practice and teamwork attributes
onto CPAT domains. Second pilot test
Based on these exploratory analyses, a second version of the
Collaborative practice and tool was developed. This version included the 42 items
CPAT domains teamwork attributes
covering seven domains of collaborative practice identified
Mission, meaningful purpose, Shared goals, team in the first pilot test as well as 14 additional questions for a
goals identity total of 56 items. The 14 additional questions included five
General relationships Mutual trust/respect
from the original pilot version which had been modified
Team leadership –
General role responsibilities Responsibility, role awareness, slightly based on feedback and EFA results, four entirely
and autonomy autonomy new questions, one question from the first pilot which had
Communication and Communication been moved into another domain/section of the survey, as
information exchange well as five new items designed to assess an eighth aspect of
Decision-making and conflict Shared decision-making,
collaborative care, the level of patient involvement. The new
management conflict management
Community linkages and Coordination or modified questions were added with the hope of
coordination of care strengthening the existing factors, knowing that if they
Perceived effectiveness* Team potency did not the 42 core items should still produce strong enough
Patient involvement{ – factors. The five items that measured the level of patient
involvement in a team’s practice were specifically added so
Baggs, 1994; Way et al. 2000; Millward & Jeffries, 2001; Temkin-
Greener et al., 2004; Lemieux & McGuire, 2006; Suter et al., 2009. that this version of the CPAT would assess not only
*Only appeared in first pilot version then cut. collaborative practice between team members, but also with
{Added in to final version. patients or clients.

Ó 2011 Informa UK, Ltd.


192 C. SCHRODER ET AL.

The second version of the CPAT was tested in 2008– Table V reports the results of the w2 tests for the eight
2009 as part of a research project led by OIPEP and funded CFAs as well for several indices of fit that provide a means
by the Ministry of Health and Long-term Care and the for judging a model’s fit (Gerbing & Anderson, 1992),
Ministry of Training, Colleges and Universities. The goal of including the Normed Fit Index (NFI), the Comparative Fit
this South Eastern Interprofessional Collaborative Learning Index (CFI), and the Tucker Lewis Index (TLI), which are
Environment (SEIPCLE) project was to develop a colla- incremental fit indexes that judge model fit relative to a
borative learning environment to support interprofessional baseline null model. For all three, a statistic of 1.0 represents
education and care. As part of the SEIPCLE project, the a perfect fit of the model to the data, and normally a statistic
CPAT was administered to members of six participating of 0.90 represents an acceptable fit and 0.95 or above a good
healthcare units from different clinical practice settings and fit. In addition, the table presents the RMSEA, an absolute
a total of 111 respondents completed the CPAT including fit index that estimates the difference between observed and
those shown below in Figure 1. predicted model covariance matrices and for which values
Based upon this larger sample of respondents, the CPAT should ideally fall below 0.05. While some of the factors
was evaluated a second time using confirmatory factor display some questionable fit statistics in regards to w2, TLI
analysis (Long, 1983) with the AMOS software (Arbuckle, or RMSEA, most notably the factors for communication
2005) and the maximum likelihood method of estimation. and patient involvement, all eight of the factors show very
The results of eight separate CFAs confirmed that the 56 strong NFI and CFI statistics, and in general strong statistics
items in the CPAT, including modifications made based upon across the range of goodness-of-fit measures presented.
the results of the first pilot test, were valid and reliable Thus, overall we find that our models are a good fit to our
measures of collaborative practice and their respective sample and the observed data, and that the CPAT provides
underlying domains, as included in Table IV below. The 56 a good measure of collaborative practice.
items included in the final CPAT can be viewed at: http:// While there remains some room for improvement
meds.queensu.ca/oipep/assets/CPAT_Statistical_Analysis.pdf amongst some of the aspects of collaborative care as

Table III. Results of exploratory factor analysis.

No of questions % of variation Questions excluded


Domain included Cronbach’s a Eigenvalue explained from EFA

Mission, meaningful purpose, goals 7 0.78 3.2 45 One changed


General relationships 5 0.81 3.1 62 One changed, two new
Team leadership 9 0.84 4.3 47 none
General role responsibilities, autonomy 8 0.73 3.1 39 One changed, one new,
one dropped
Communication and information exchange 5 0.74 2.5 50 One changed, three dropped
Community linkages and coordination of care 3 0.73 1.6 53 One new
Decision-making and conflict management 5 0.74 2.7 53 One changed, one dropped,
one moved

Figure 1. Professional backgrounds of respondents.

Journal of Interprofessional Care


COLLABORATIVE PRACTICE ASSESSMENT TOOL 193

measured by the CPAT, the instrument successfully fills a included in their work. In these situations, the response
gap for practitioners across all healthcare fields. As pattern was affected, although this could be seen as an
collaborative care develops both as a model of care opportunity for teams to develop mission, goals or policies
provision and in its practical application throughout the for team meetings in order to enhance their collaboration.
healthcare system, the CPAT provides researchers and Questions relating to leadership could also pose difficulty, as
practitioners with a means of assessing levels of collabora- health professionals often experienced leadership at differ-
tive care across diverse healthcare settings in order to target ent levels or worked on multiple services within one
and focus efforts aimed at improving practice and patient institution with more than one leader (i.e. service director
outcomes. Existing instruments have either not focused on leader versus a profession specific leader). This suggests the
collaborative care or not been applicable to diverse settings topic of leadership must be clearly defined prior to
of heath care practices and the CPAT, while new and still administering the instrument within a healthcare team. A
developing, provides a valid and reliable starting point from potential limitation was that participants tended to respond
which practitioners can begin self-assessment and improve- differently to questions that specifically referred to physi-
ment processes. cians as distinguished from other professions. Modifica-
tions, made after the first pilot test, improved the pattern of
Limitations responses to these questions, but the need to address the
The items in the CPAT provided a good measure in each of traditional hierarchical structure of the healthcare system
their respective domains. However, a few items were was underscored by this particular challenge to collabora-
difficult for respondents to rate and some items correlated tive practice (Way et al., 2000). These types of questions
less well to the linked collaborative practice domains, where (related to meetings and leadership) were clear to the vast
the items related to concrete topics such as meetings and majority of respondents. Similarly, while they may have
mission goals, which some groups may not have formally been more weakly related to their respective domains than
other questions, they still contributed valuable information
and strengthened the measurement of the various factors,
Table IV. Comparison of domains and number of items in the CPAT
before and after EFA (first pilot) and in CFA (second pilot).
according to w2 tests and measures for goodness-of-fit.
(Gerbing & Anderson, 1992; Arbuckle, 2005). Also, while
First pilot the results of the CFAs suggest that the CPAT is overall a
good measure of collaborative practice and its various
After Second
CPAT domain Pre-EFA EFA pilot aspects, the two factors for communication and patient
involvement did not meet the standards for all of the
Mission, meaningful purpose, 8 7 8 relevant statistical tests and could be improved with future
goals development.
General relationships 6 5 8
Team leadership 9 9 9 Finally, it would not be appropriate to use the CPAT for
General role responsibilities 10 8 10 addressing the influence of contextual factors outside the
and autonomy team at institutional and systemic levels, such as policies,
Communication and 9 5 6 procedures, differences in rates of pay, staff turn-over,
information exchange schedules and shift work, and adequate resources affecting
Decision-making and 4 3 4
conflict management team collaboration. These factors could limit or reduce the
Community linkages and 8 5 6 extent to which the team-building process may succeed,
coordination of care although the open-ended questions of the CPAT could help
Perceived effectiveness* 3 N/A N/A to identify such systemic roadblocks, and did so in the
Patient involvement{ N/A N/A 5 SEIPCLE project, but these external factors may remain
Total number of items 57 42 56
outside the influence of the teams themselves.

Table V. Results of confirmatory factor analysis.

a w2 NFI CFI TLI RMSEA (90% CI)

Mission, meaningful purpose, goals 0.88 0.101 0.941 0.980 0.961 0.063 (0.000–0.114)
General relationships 0.89 0.009* 0.941 0.968 0.928 0.096 (0.047–0.144)
Team leadership 0.80 0.180 0.932 0.984 0.967 0.049 (0.000–0.099)
General role responsibilities, autonomy 0.81 0.268 0.901 0.985 0.973 0.036 (0.000–0.083)
Communication and information exchange 0.84 0.006* 0.917 0.943 0.851 0.124 (0.062–0.188)
Community linkages and coordination of care 0.76 0.145 0.970 0.986 0.952 0.085 (0.000–0.199)
Decision-making and conflict management 0.67 0.053 0.934 0.962 0.866 0.099 (0.000–0.177)
Patient involvement 0.87 0.027* 0.962 0.975 0.905 0.126 (0.038–0.218)

*Statistically significant at the a 5 .05 level.

Ó 2011 Informa UK, Ltd.


194 C. SCHRODER ET AL.

CONCLUSIONS Canada: Final report. Saskatoon: Commission on the Future of


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