User Manual for License Renewal

User Manual

October 2019
Copyright © 2019 Roads and Transport Authority, All Rights Reserved.
 Overview
When the license gets expired, you can perform a license renewal service using the RTA website. Performing the
service through the RTA website saves you time and effort.

Getting Started
For the license Renewal service, you will go through two main processes. The first process includes logging into
your account and going to the service. In the second process, you will go through a three-step procedure to renew
the plate.

First Process – Logging into the Service

You will log into the system with your account details, and go to your dashboard Licensing services.
Then, you will go to My License services section to select the required service to start the service
process.

Copyright © 2019 Roads and Transport Authority, All Rights Reserved.

Second Process – License Renewal
After selecting the service, you may accept the Terms & Conditions and start the first step of renewing the license
. The second step is to confirm the entered details and the total due amount summary followed by selecting the
payment method. In the third step, the system displays your receipt with reference number.

Service Outputs
The following Product will be received as outputs for this service:
Renewed Driving License

Copyright © 2019 Roads and Transport Authority, All Rights Reserved.

 User Manual for License Renewal

Step 1 Step 2 Step 3

▪ Visit www.rta.ae ▪ Click Login ▪ Write your User Name & Password then click
▪ Choose Individual/Company on (Log in).

Copyright © 2019 Roads and Transport Authority, All Rights Reserved.

 User Manual for License Renewal

Step 4 Step 5 Step 6

▪ Once you are logged into your profile, go to ▪ The system displays the details
the Licensing section and click its icon. ▪ The system opens the available services and the eye test details and then
in the Licensing Services Page. Click the user has to click on ‘License
the My License link Renewal’

5
Copyright © 2019 Roads and Transport Authority, All Rights Reserved.
 User Manual for License Renewal
Step 7
▪ Now, select the “I agree on the Terms &
Conditions” Check Box and click on
Apply to this Service button.
• Once you click the Apply to this Service
button, the system proceeds to the
License Renewal.
Copyright © 2019 Roads and Transport Authority, All Rights Reserved.
Step 8
▪ In this page you will find your eye
test details , then you have to press
on ‘Confirm and Proceed to Delivery
Method’
Step 9
▪ After confirming the required details, the
system moves you to the second step
page of the Delivery Method. Select
whether you want to have the registration
card delivered to your door ,or pick it
from an RTA office or print it by Kiosk.
6
 User Manual for License Renewal

Step 10 Step 11 Step 12

▪ Delivery via Courier ▪ Collection from one of RTA’s ▪ Delivery via Kiosk
It contains the Delivery via Courier where you offices It contains the Delivery via Kiosk where you
have to fill your contact details, then you have It contains the Collection from the RTA have to select the required Kiosk location, At
to choose the delivery date, and fill the office where you have to select the the end you have to then click on “Confirm
delivery contact information. At the end you required RTA location, then you have to and Proceed to Payment “button”.
have to then click on “Confirm and Proceed choose the delivery date, and the fill the
to Payment delivery contact information and then
click on “Confirm and Proceed to
Payment “button.
7
Copyright © 2019 Roads and Transport Authority, All Rights Reserved.
 User Manual for License Renewal

Step 13 Step 14 Step 15

▪ Paying the Transaction
At this stage the client has to pay the
transaction, then the system will move the
client to the payment gateway in order to fill
the Payment Information and proceed with the
payment.
The system displays the receipt with the This screenshot shows a sample Receipt
total amount to be paid and that the
transaction was successfully done. You
can view and print the receipt by clicking
on the on “View & Print Receipt”
button

8
Copyright © 2019 Roads and Transport Authority, All Rights Reserved.