In an article entitled Improving your bedside

manner, Davidhizar observes that the manner in

which healthcare providers demonstrate care
and concern for their patients significantly
influences how patients and their significant
others cooperate with and comply with
treatment plans, arouses patients' hopefulness
and optimism about their recovery, and reduces
the likelihood that patients will feel compelled to
take legal action against their health care
providers. The majority of Davidhizer's article
consists of suggestions for how healthcare
providers can improve their "bedside manner." 
 

Summarize each of the author's supporting

points. Repeat author's name as reminder that
Davidhizer begins by noting the importance of
this is a summary.
making a favorable first impression which "may
make the difference between a patient and
significant others being cooperative or not with
efforts to provide effective care" (10) (...I would go
on to summarize how the author says to make a
good first impression, noting his major points in my
own words, quoting not to fill space, but only if the
way he says something is particularly significant.)

Other directions Davidhizer offers include actively

communicating interest and concern, using words
and actions to communicate empathy and respect,
practicing attending skills, communicating
availability, following up on requests, avoiding
defensiveness, maintaining a professional manner,
answering questions honestly, maintaining a
positive attitude, and practicing intentional
encouragement. (...I provide his list, but I'd go on
to discuss the points in a bit more detail. Since the
author seems to stress maintaining a professional
manner, I'd probably develop at least this thought
more completely. Again, I'm using my own words.) 
 

Summarize author's summary Davidhizer concludes that "positive bedside

manners are essential when caring for patients"
(14) and he offers several reasons why this is
so. (...I finish up with a short summary of
 Davidhizer's summary, in my own words offering a
short version of what he says.). 

Reference

Davidhizar, R. (March 1998). Improving your bedside manner. The Journal of

Practical Nursing, 48(1), 10-14.