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UrbanClap,  a four-year-old startup that offers home services across India, has closed a $50

million Series D round for expansion.

The round was led by Stead view Capital,  a hedge fund with more than $1 billion under
management, and existing investor Vy Capital. It takes UrbanClap to $110 million raised to
date, according to data from Crunchbase.

Via its platform, UrbanClap matches service people, such as cleaners, repair staff or
beauticians, with customers across 10 cities in India. Co-founder and CEO Abhiraj Bhal told
TechCrunch that the business supports 15,000 “micro-franchisees” with around 450,000
transactions taking place each month.

Beyond helping workers with their job, UrbanClap also provides training, credit, basic banking
and more. Bhal said that around 20-25 percent of applicants are accepted into the platform,
that’s a decision based on in-person meetings, background and criminal checks, as well as a
“skills” test. Workers are encouraged to work exclusively — though it isn’t a requirement —
and they wear UrbanClap outfits and represent the brand with customers.

While there is encouragement, there is also a level of monitoring. If a worker’s average review


for their last 30/50 jobs (dependent on vertical) drops below 4.0, the system stops sending them
work. There is an opportunity to appeal, retrain and return to the platform, except in cases of
poor attitude, misconduct and other serious misdemeanors, Bhal said. He declined to provide
numbers for dropouts but said that the retention rate is “healthy.”

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