Oral Communication Feedback

Verbal (words) and Non – Verbal (facial exp.,

body language, signs, gestures)
Is any process in which people, through the Barriers  Interference
use of symbols, verbally and or non-verbally, The response that the receiver gives to the
consciously or not consciously, intentionally or sender after the element of effect.
unintentionally, generate feelings, Channel
information, ideas and perceptions within Personal, medium, formal, informal
and across various contexts cultures, It is the medium through which a message
channels, and media. travels from sender to receiver.
Is a systematic process in which people Missing = it won’t work
interact with and thru symbols to create
and interpret meanings.
Is the process of which verbal and non – Aristotle’s Model (300 BC)
verbal symbol is sent, received and given Speaker  Occasion  Audience 
meaning. Effect
Is the act or process of using words, sounds, Occasion – Linear, Ceremonial (celebration),
signs or behavior to express, or exchange Legislative (politics), Courtroom
information to someone else. Laswell’s Model (1948)
Is the exchange of thoughts, messages or Who?  Communicator
information, as by speech, signals, writing or Who says it?  Message
behavior. Where is the message being send? 
Channel (conduit)
5 Audience
Sender What is the impact?  Effect
Source Shannon and Weaver (1949)
Origin of the idea Noise – Telephone Model
Message Wilbur Schramm (1954)
Medium Fields of experience (culture background)
It refers to the content that the sender Sender – Receiver
passes on to the receiver. Social System, Religion Clam
Receiver Interactive type
Interpersonal, Intrapersonal David Berlo’s Model
The person for whom the message is Similar background (meet)
intended.
 Flowers
“bouquet”
Tenets (Principles)
Interpersonal communication (two or more Language of Colors
person involve) Blue and pink (baby boy & baby girl)
Yellow – means jealousy
Orange – not free
Intrapersonal Red – bravery
Interpersonal Black – slimming
Group – 5 to 6 members Purple – color of royalty
Public Speaking – 10 to 12 or more; crowd Pink – color of woman
– throng Brown – color of earth
Mass Communication – more than 100 Green – symbolizes harmony and peace
people Chronemics
Intercultural Language of time
American Time – exact time
5 Tenets German Time – 1 hour before the time.
Communication is Dynamic Proxemics
Dynamic – complex, complicated Language of space; distance
Clarity and accuracy Haptics
Transactional The use of touch
Sender  transmits his message (code, Gestures
symbols, signs, background) “nodding” means no (middle east)
Field of experience;  feedback Facial Expression
Communication is Unrepeatable and Frown = confused
Irreversible Personal Appearance
Never the same Formal; proper dress code

Paralanguage
–the “HOW” of saying things.
Haptics – language of touch.
Tone of voice, facial expression, eyes =
MESSAGE
Stern – “business”
 It helps us UNDERSTAND the other side.
Interferences in the communication process Helps us CONNECT with the other human
Something that prevents the meeting of the being.
minds between the speaker and the listener. It helps is get the YES.
Gap, obstructs, limitation, fence, prevent
Liason – connection (communication) Genuine Listening
The spotlight or we also listen to the other
side
External Barriers What not said, feelings, need = FOCUS
Come inside and outside the speaker.
Example: Dogs barking; giggling of
teenagers
Internal Barriers
It is also called psychological barriers.
Example: something bothering you; hunger
Speaker’s Barriers
Examples: physical appearance, facial exp.,
gestures, bodily movements, outfit
Listener’s Barriers
Hear – Ears ; Listen – Brain
Active Listeners – listens both ears, active
Passive Listeners – they just sit down, quiet
Semantic Barriers (Language Barriers)
Structure of the language (syntax)
Seen – scene
Dialects

Resist destruction!!!
Be an active listener.

Communication is all about Listening

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