Call Control with CUCME for Cisco

CICD (210-060)
CUCME INTRODUCTION

Josh Kittle
COLLABORATION ENGINEER
@collab_ninja www.collab.ninja
In This Module Fundamentals of CUCME
- Where can I use this?
- What does CUCME bring to the table?
- Which devices are supported?
- What capabilities are offered?
So what exactly is Cisco Unified Communications Manager Express?
 CUCME

Product Highlights

Easy to Configure Customized Based on

IOS-Software Based
Simple to Deploy Needs of a Site

Affordable Scalable
 Runs on a Router

Same Hardware Lower Costs

Cisco 2621XM
Used for WAN Less Equipment to
Termination ISR G1/G2/G3
Manage
 Simple or Feature-Rich

Key System Private Branch

Exchange
 Extensible

XML / Java CME Services API CTI Application

Development
 Voicemail Integration

Cisco Unity Express Cisco Unity Connection

Sizing Cisco Unified Communications
Manager Express
 Sizing Cisco Unified
Communications Manager Express
Cisco 881 5 Phones

Cisco 2801 25 Phones

Cisco 2901 35 Phones

Cisco 2921 100 Phones

Cisco 3945E 450 Phones

Telephony Features with Cisco Unified
Communications Manager Express
 CUCME
Call Coverage Features

Call-Forward on Call-Forward All

Busy / No Answer w/Restrictions
 CUCME
Privacy Features

Do Not Disturb (DND) Feature Ring with DND Set

IP Phone Display of DND Diversion of Calls to

State Voicemail
SCCP and SIP
 Cisco 7800
Cisco 8800
Cisco 8900

Supported Cisco 9900

Phone Models Cisco 3900

Cisco 7900
Cisco DX650
Jabber for Mac and Windows
Cisco 7800
Series IP
Phones

Courtesy of Cisco Systems, Inc. Unauthorized use not permitted.

Cisco 8900
Series IP
Phones

Courtesy of Cisco Systems, Inc. Unauthorized use not permitted.

Cisco 9900
Series IP
Phones

Courtesy of Cisco Systems, Inc. Unauthorized use not permitted.

Cisco 3900
Series IP
Phones

Courtesy of Cisco Systems, Inc. Unauthorized use not permitted.

Cisco 7900
Series IP
Phones

Courtesy of Cisco Systems, Inc. Unauthorized use not permitted.

Cisco DX650
Series IP
Phone

Courtesy of Cisco Systems, Inc. Unauthorized use not permitted.

Cisco Jabber
for Windows

Courtesy of Cisco Systems, Inc. Unauthorized use not permitted.

 CUCME

Personalization Features

Enable/Disable Call
Customized Soft Call Waiting with
Waiting Notification
Keys Overlay DN
Per Line

Silent/Distinctive
Call-Waiting Ring
Ringing Options
 Managing Cisco Unified
Communications Manager Express
 Three Options for Administration

Cisco
CME Integrated
IOS-Based CLI Configuration
Web GUI
Professional
CUCME Integrated Web GUI
Demo
CUCME Integrated Web GUI

Basic Configuration
 Three Easy Steps

Download and Configure the

Access the CME
Extract the GUI Router for CME
web GUI
files web GUI
telephony-service
max-ephones 5
max-dn 10
ip source-address 10.1.1.1 port 2000
system message Unified CME CUCME CLI-Based Configuration
max-conferences 8 gain -6
transfer-system full-consult Configured via ‘telephony-service’ in IOS
ephone-dn 1 octo-line
number 5000
Extremely Flexible

ephone 1 Main Configuration Elements are

mac-address 0013.452C.D9D3 Ephones and Ephone-DN’s
type 7965
button 1:1
Demo
Installing Cisco 

Configuration Professional
Demo
Configuring your Router for

Cisco Configuration Professional
int GigabitEthernet 1/0
ip address 10.1.1.1 255.255.255.0
no shutdown
username ps priv 15 secret cisco
ip http server
no ip http secure-server
line vty 0 15
login local
transport input telnet ssh
Ethernet interface must have an IP
address assigned
Local user account with priv level 15
Use a ‘secret’ not a ‘password’
Set your VTY lines to login local and
enable SSH and Telnet