Lesson Plan Information Sheet: General Review of The MPM Version Date: 07/30/2012

General Review of the MPM Version: 2.
1 Version Date: 07/30/2012
LESSON PLAN INFORMATION SHEET

Sponsor ICAO Code Number
AFS-50 ICAO/GSI/AIR/CERT
Course # & Name: 18701, GSI – Airworthiness – Approved Maintenance Organisation

and Air Operator Certification
Lesson Title & Tag: General Review of the AMO Procedure Manual - MPM
Lesson Number: 05
Version: 2.1
Version Date: 07/30/2012
Duration (includes breaks): 5 hours and 30 minutes
Lesson Overview:
This lesson details how to perform an in-depth review of the AMO Procedure Manual.
Visuals:
SL05-1-MPM through SL05-29-MPM
Training Aids:
N/A
Other Pertinent Information:

A group activity and a mastery test are associated with this lesson.
Computer File Names:

Lesson Plan: LP05-MPM-AMO.pdf
PowerPoint Presentation: SL05-MPM-AMO.pdf
Student Guide: SG05-MPM-AMO.pdf
Mastery Tests and Activities: GR05-MPM-AMO.pdf

GRK05-MPM-AMO.pdf
MT05-MPM-AMO.pdf
MTK05-MPM-AMO.pdf
Other Files:
18701, GSI – Airworthiness – AMO & AOC Lesson Plan

Page 1 of 34
FOR TRAINING PURPOSES ONLY
General Review of the MPM Version: 2.1 Version Date: 07/30/2012
Instructor References (as revised):
Regulations Other Documents
• MCAR Part 5 • AMO-MD
• MCAR and IS Part 6
• MCAR references are version 2.6 (Nov 2011)
• Link:
http://www.faa.gov/about/initiatives/iasa/m
car/

Page 2 of 34
Date Revision
Description of Changes: Change Person:
Revised: No.:
Updated template to conform to current AFS 500 Style Guide
01/2011 2.0 Serco CTR
version.
Updated graphics and ppt. template to a more current
01/2011 2.0 Serco CTR
theme.
01/2011 2.0 Updated references according to latest version of MCARS Serco CTR
Removed Specific Operation Provisions and replace with

01/2011 2.0 Serco CTR
Operations Specifications.
Replaced IML Maintenance Procedures with AMO Serco CTR
01/2011 2.0
Maintenance Procedures.
Removed the word ‘Organisation’ from Maintenance Serco CTR
01/2011 2.0
Organisation Procedures.
01/2011 2.0 Added ‘When” to Procedure Review questions Serco CTR
07/2012 2.1 Updated MCAR references using version 2.6 dated Nov 2011 S. Wagner

Page 3 of 34
Lesson Table of Contents
I. Introduction .......................................................................................... 5
A. Review ............................................................................................. 5
B. Purpose............................................................................................ 5
C. Objectives ........................................................................................ 6
D. Overview .......................................................................................... 7
II. Body ..................................................................................................... 8
A. Using the Statement of Compliance ................................................... 8
B. MPM Structure ................................................................................. 11
C. The MPM Review ............................................................................. 16
D. MPM Subjects .................................................................................. 28
III. Summary ............................................................................................. 32
A. Review ............................................................................................ 32
B. Objectives ....................................................................................... 33
C. Mastery Test ................................................................................... 33
D. Preview ........................................................................................... 34

Page 4 of 34
PROMPTS CONTENT NOTES
I. INTRODUCTION
SL-1-MPM
Government Safety Inspector –

Airworthiness
(AMO Certification)
General Review of the

Maintenance Procedures
Manual (MPM)
A. REVIEW
In the previous lesson, you learned how to

perform a cursory review of the Formal
Application Package to accept it and proceed with
the certification process.
B. PURPOSE
This lesson will cover an in-depth review of some

of the sections of the AMO Procedure Manual that
is required in the Document Evaluation Phase of
the certification process.

Page 5 of 34
C. OBJECTIVES
SL-2-MPM
Given selected portions of the applicant’s MPM

and in accordance with MCAR Part 6 and AMO-MD
Chapter 6, you will be able to evaluate the
sections and identify acceptable and/or
unacceptable areas.

Page 6 of 34
D. OVERVIEW
SL-3-MPM
The Documentation Phase
Using the Statement of Compliance

MPM Structure
The MPM Review
MPM Subjects
This lesson will cover the general review of the

manual including:
• Manual Control
• Manual Introduction
• List of Effective Pages
• Record of Revisions
• Organisational Structure
• Duties and Responsibilities
• Instructions for Reviewing the MPM
The lesson will also cover the review of the

applicant’s Capability List, which is a required
document, but it may or may not be included in
the MPM.

Page 7 of 34
II. BODY
A. USING THE STATEMENT OF COMPLIANCE
SL-4-MPM
Statement of Compliance
6.3.1.3 (e) AMO designates in writing a procedure for compliance with

the regulation for control and calibration of precision test
equipment. See MPM, Section II, pages 15-22.
IML MPM
Pages 15-22
(a) In accordance with MCAR Part 6, all precision inspection and test
equipment used in this AMO shall be checked at regular intervals and
reset, re-calibrated, or reworked as necessary to assure correct
calibration, and no personal precision measuring equipment is
allowed. Procedure is located in secondary level manual, MOE
section 1.2.2.
Now that you are in the Document Evaluation

Phase, the applicant would have provided you
with a corrected or completed copy of the
Statement of Compliance.
The Statement of Compliance must be used as a

tool for the in-depth review of the MPM.
In this way, you can assure that all regulatory

requirements are addressed in the applicant’s
manual or document.

Page 8 of 34

SL-5-MPM
Maintenance Procedures Manual
MCAR Part 6.5.1.1
The purpose of the Maintenance Procedures Manual is to set forth the

procedures, the means, and methods of the AMO. Compliance with its
contents will assure compliance with Part 6 requirements, which is a pre-
requisite to obtain and retain an AMO certificate.
An AMO MPM and any subsequent amendments

thereto shall be approved by the Authority before
it is used.
An MPM is a manual containing procedures,

instructions, and guidance for all personnel in the
daily operation of the AMO to use. The MPM
provides the means by which an AMO can
standardise its organisation.
An appropriately written MPM would allow an

AMO to promote or change personnel positions
without changing the integrity of the AMO. A well-
written MPM brings all of the elements of an AMO
together with detailed and easy-to-use
procedures.

Page 9 of 34
Applicants and holders of an AMO certificate must

develop their MPM in accordance with regulatory
requirements that apply to the manual content.
MCAR Part 5 (Airworthiness) and Part 6 apply to

an AMO. Model Regulations 6.5.1.1 and 6.5.1.2
are used for manual content and format.
Implementing Standards 6.5.1.1 and 6.5.1.2 are
used for guidance purposes.
CAA Directives and CAA Advisory Pamphlets

support or complement the Model Regulations as
appropriate.

Page 10 of 34
B. MPM STRUCTURE
SL-6-MPM
MPM Structure
Part I Management
Part II Maintenance
Part III Quality System
Part IV Documentation
Part V Appendices
The MPM is developed as appropriate to the

ratings authorised. Duties, responsibilities, and
procedures must be consistent throughout the
MPM.
If combined with other existing manuals, ensure

that the CAA required procedures and standards
fully comply with the current Civil Aviation
Regulations—for this course, the MCARs.
If the MPM references other existing company

manual(s), there must be a corresponding cross-
reference list. This list must reference the MCAR
sections to the corresponding manual pages.
The MPM should specify the scope of work.

Page 11 of 34
The MPM and any other manual it identifies must:
• Include instructions and information

• Be a system that is easy to revise
• Have a last revision date
• Not be contrary to any regulations
• Include a reference to applicable regulations
The MPM shall address six main areas:
1. Management, e.g., corporate commitment,

certifying staff
2. Maintenance, e.g., evaluation procedures for
suppliers, acceptance of tools and equipment,
airworthiness release
3. Quality system, e.g., quality audits,
organisation procedures, certifying staff
qualifications
4. Documentation, e.g., air operator procedures
and paperwork
5. Examples of documents or lists, e.g., list of
subcontractors, list of line maintenance
stations
6. Other, e.g., training programmes
This lesson will cover the Management part.

Page 12 of 34
The AMO shall provide a AMO Procedure Manual

for the organization to use that contains the
following information:
• A statement signed by the accountable

manager
• A procedure to establish and maintain a
current list of the titles and names of
management
• Duties and responsibilities of the management
personnel
• An organisational chart
• A current roster of certifying staff
1. Administrative Requirements
SL-7-MPM
AMO Organizational Chart
The Certifying Staff can be standalone or under a

Maintenance Manager or Quality Manager. The
Quality Assurance Manager must be a stand-alone
position answering to the Accountable Manager.

Page 13 of 34

SL-8-MPM
SL-9-MPM
Administrative Requirements
Training:
– Initial
• All Staff
• Additional for Certifying Staff
– Continuation
• All Staff
• Certifying Staff
– Human Performance
• All Staff

Page 14 of 34

SL-10-MPM
SL-11-MPM

Page 15 of 34
The following is an example of duties and

responsibilities in relation to the MPM.
SL-12-MPM
Sample MPM Format
Part V Appendices
Part IV Documentation
Part III Quality System

Part II Maintenance Procedures
Part I Management
12
C. THE MPM REVIEW
SL-13-MPM
Policy or Procedure?
The MPM will have policies and procedures.

Policy Definition: Procedure Definition:
“A policy is governing “A procedure is step-by-step
principle, plan or course of guidance on how to do
action.” something. A particular way
of accomplishing something
or of acting.”
 
13
A policy answers the questions what and why.

Page 16 of 34

SL-14-MPM
Policy Review
WHAT
What is the policy about?
What is the policy trying to accomplish?
What is the purpose?
14
SL-15-MPM
Policy Review
WHY
Why do you do it in this way?
15
A procedure answers the questions who, when,

where, and how.

Page 17 of 34
1. Procedure Review
SL-16-MPM
Procedure Review
WHERE
Where will the procedure be accomplished:
The specific facility?

The specific type of facility?
Where will the procedure be located?
16
SL-17-MPM
Procedure Review
WHEN
When will the procedure need to be accomplished:
Calendar
Hours
Cycles
17

Page 18 of 34

SL-18-MPM
SL-19-MPM
Procedure Review
WHO
Who is responsible for the task?
Who is his/her delegate?
19

Page 19 of 34
2. Knowledge Check
SL-20-MPM
 Question: An MPM is a manual containing

____________, __________, and
__________ for use by all personnel in the
daily operation of the AMO.
 Answ er:

Page 20 of 34

SL-21-MPM
 Question: What are three of the six main areas

the MPM addresses?
 Answ er:

Page 21 of 34

SL-22-MPM
 Question:
In reviewing any manual, a policy and/or
procedure should tell the ______, ______,
______, ______, ______, and, ______.
 Answ er:

Page 22 of 34
3. General Subjects in MPM
SL-23-MPM
General Subject Titles
The MPM may be put together in any subject order so

long as all applicable subjects are covered, as
appropriate to the ratings requested:
Manual Control Management and Personnel
Documentation Quality System Procedures
Description of Maintenance/Inspection Procedures

housing and
Additional Line Maintenance
facilities
Procedures, if appropriate
23
To ensure the MPM is easy to use and revise and

that personnel can determine current revision
status, the manual should contain a:
• Table of Contents
• List of Effective Pages
• Record of Revisions Page

Page 23 of 34

SL-24-MPM
The MPM Review
Control Pages
• Contents page
• Records of revision
• List of effective pages
Issue and Revision

• Each page of manual must show current issue and revision status
• Page number
• Date issued
24
4. CAA Inspector Role
SL-25-MPM Inspector’s Responsibilities when

Reviewing an MPM
25
The specific duties and responsibilities of

individual CAA inspectors vary somewhat
depending on their technical specialty
(maintenance or avionics).

Page 24 of 34
The inspector must:
• Fully understand the interrelationship of the

various duties and responsibilities of other
individual inspectors.
• Communicate effectively with other specialties

and with the certification team members.
• Be alert at all times for possible non-

compliance with the Civil Aviation Regulations
and to ensure safe operating practices.
• Understand the policies and detailed

procedures of the AMO, as appropriate to the
rating(s) requested.
• Be familiar with the ratings to be issued on the

Operations Specifications.
• Be familiar with the manufacturer’s

maintenance manual instructions for repair,
and calibrations, as appropriate to the rating(s)
requested.

Page 25 of 34

SL-26-MPM
Setting the Stage for Review
Ratings Requested?
Performance of maintenance specific to the AOC
that the AMO is associated with?
Is AMO intended to contract out maintenance to
other organisations, approved or not?
Manufacturer's repair, overhaul, and
calibration instructions?
26
Questions to ask yourself when reviewing the

AMO Procedure Manual:
• Does the MPM provide a clear understanding of

the AMO's scope of work?
• Does the MPM provide information that is

appropriate for the ratings requested?
• Does the MPM adequately cover all the

regulatory requirements appropriate to the
ratings requested?
• Does the MPM adequately provide enough

detail in a format that is easy to use and
understand as appropriate to the rating(s)
requested?

Page 26 of 34
• Does the MPM adequately provide procedures

and policies that will not result in non-
compliance or unsafe practises?
• Does the MPM adequately provide effective

procedures that represent sound safety
philosophy and are capable of being
accomplished?
• Does the MPM present the necessary guidance

and instructions to all AMO personnel in a
suitable and convenient format?
• Does the MPM adequately answer each

procedure or policy with who, what, when,
where, why, and how.
If you do not understand it or you have to ask

questions, it may not be adequate.

Page 27 of 34
D. MPM SUBJECTS
The MPM must contain:
• Corporate commitment by the Accountable

Manager
• Ensure financial accountability
• List of management personnel

• Management organisational chart (meets
regulatory requirements from management
staff)
• Duties and responsibilities of the
management personnel
• List of certifying staff (separate documents

may be referenced)
• Ensure individuals that approve parts for
return to service are certificated under
MCAR Part 2.
• Staff training should be evaluated to
establish competency.
• Manpower resources
• For the scope of work
• Compare to ratings requested
• Regulatory requirements for duty time

limitations are met
• Compare to ratings requested

Page 28 of 34
• Manual revisions
• Notification procedure to the Authority
regarding changes to the organisation’s
activities, approval, location, and personnel
• Manual amendment procedures

• Ensure compliance
• Easy to revise
• Housing and facilities

• General description of facilities, including
floor plans and address
• Important for inspection phase planning
While a Capabilities List may not be part of the

MPM, it is a document that the applicant must
submit and will be covered here.
A Capabilities List is a document that lists, by

make and model, the particular items(s) to be
maintained and the nature of the work to be
performed for any Limited Rating.
The Capabilities List should list each component

by manufacturer or vendor, model, part name,
part number, Air Transport Association (ATA)
code, CAA rating, and model aircraft. The
Capabilities List requires a List of Effective Pages
(LEP).

Page 29 of 34
The Capabilities List should have:
• Procedures for keeping the Capabilities List

current
• Procedures for adding components/parts to the
list to include:
• Shop person authorised to update

components/parts list
• Company person authorised to approve
revision of the list
• Availability of current applicable
manufacture technical data or other CAA-
approved specifications
The model guidance for review of the MPM can be

found in Chapter 6 of the AMO MD and regulatory
requirements in MCAR 6.5.1.1.
You will now do a group activity where you will

have the opportunity to simulate conducting a
structured partial review with a CAA certification
team for an AMO.
1. Group Activity
Estimated Time:
Total Time = 30 minutes (20 minutes to complete
the activity and 10 minutes to debrief)

Page 30 of 34
Materials Needed:
• AMO-MD
• AMO-MPM
• MCAR Part 6 and IS Part 6
Purpose:
This Group Activity benefits participant learning
because it:
• Provides a partial review of the AMO formal
application process early in the course.
• Defines the role of the CAA certification team
and the role of the PM.
• Models desired inspector conduct through the
use of material review scenarios.
• Provides practice in conducting a structured
meeting that results in CAA action.
Directions:
• This exercise requires the class to be divided
into two groups.
• Those students who are acting as assistants

and who have not acted as a PM or inspector
in previous exercises should take a more active
role as a PM or inspector in the next exercise.
• Tell students that each group represents a CAA
certification team that is assigned to review the
Table of Contents of an applicant’s MPM.
• Tell students to select a project manager for

their team. The PM will lead the review of the
excerpts from the Formal Application Package
and present the findings and recommendations
of the certification team.

Page 31 of 34
III. SUMMARY
SL-27-MPM
Summary
MPM Structure
The MPM Review
MPM Subjects
28
A. REVIEW

Page 32 of 34
B. OBJECTIVES
SL-28-MPM
C. MASTERY TEST
Estimated Time:
Total Time = 1 hour (40 minutes to complete the
test and 20 minutes to debrief)
Materials Needed:
• AMO Lesson 5 Mastery Test (student copy)
• AMO Lesson 5 Mastery Test Answer Key
(instructor copy)
• AMO-MD
• AMO-MPM

Page 33 of 34
Directions:
• Students are to evaluate the Introduction and
Sections I-IV of the applicant’s MPM. Are the
following MCARs identified as either policy or
procedure?
• Indicate if the information in the MPM is

acceptable (A) or unacceptable (U) according
to the requirements of the AMO–MD.
Debrief:
• Review students’ answers and discuss why
they are acceptable or unacceptable.
• Ask if they have any questions before

proceeding to the next question.
D. PREVIEW
Understanding how to perform an in-depth review End of Lesson 05
of the AMO Procedure Manual is important in

understanding how an AMO plans to operate. In
the next lesson, we will review the maintenance
and inspection procedures as well as the Quality
Assurance System.

Page 34 of 34

Lesson Plan Information Sheet: General Review of The MPM Version Date: 07/30/2012

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General Review of the MPM Version: 2.

1 Version Date: 07/30/2012

LESSON PLAN INFORMATION SHEET

Course # & Name: 18701, GSI – Airworthiness – Approved Maintenance Organisation

Other Pertinent Information:

Computer File Names:

PowerPoint Presentation: SL05-MPM-AMO.pdf

Student Guide: SG05-MPM-AMO.pdf

Mastery Tests and Activities: GR05-MPM-AMO.pdf

18701, GSI – Airworthiness – AMO & AOC Lesson Plan

18701, GSI – Airworthiness – AMO & AOC Lesson Plan

Removed Specific Operation Provisions and replace with

01/2011 2.0 Added ‘When” to Procedure Review questions Serco CTR

18701, GSI – Airworthiness – AMO & AOC Lesson Plan

Lesson Table of Contents

18701, GSI – Airworthiness – AMO & AOC Lesson Plan

PROMPTS CONTENT NOTES

Government Safety Inspector –

General Review of the

In the previous lesson, you learned how to

This lesson will cover an in-depth review of some

18701, GSI – Airworthiness – AMO & AOC Lesson Plan

PROMPTS CONTENT NOTES

Given selected portions of the applicant’s MPM

18701, GSI – Airworthiness – AMO & AOC Lesson Plan

PROMPTS CONTENT NOTES

Using the Statement of Compliance

This lesson will cover the general review of the

The lesson will also cover the review of the

18701, GSI – Airworthiness – AMO & AOC Lesson Plan

PROMPTS CONTENT NOTES

A. USING THE STATEMENT OF COMPLIANCE

6.3.1.3 (e) AMO designates in writing a procedure for compliance with

Now that you are in the Document Evaluation

The Statement of Compliance must be used as a

In this way, you can assure that all regulatory

18701, GSI – Airworthiness – AMO & AOC Lesson Plan

PROMPTS CONTENT NOTES

MCAR Part 6.5.1.1

The purpose of the Maintenance Procedures Manual is to set forth the

An AMO MPM and any subsequent amendments

An MPM is a manual containing procedures,

An appropriately written MPM would allow an

18701, GSI – Airworthiness – AMO & AOC Lesson Plan

PROMPTS CONTENT NOTES

Applicants and holders of an AMO certificate must

MCAR Part 5 (Airworthiness) and Part 6 apply to

CAA Directives and CAA Advisory Pamphlets

18701, GSI – Airworthiness – AMO & AOC Lesson Plan

PROMPTS CONTENT NOTES

Part III Quality System

The MPM is developed as appropriate to the

If combined with other existing manuals, ensure

If the MPM references other existing company

The MPM should specify the scope of work.

18701, GSI – Airworthiness – AMO & AOC Lesson Plan

PROMPTS CONTENT NOTES

The MPM and any other manual it identifies must:

• Include instructions and information

The MPM shall address six main areas:

1. Management, e.g., corporate commitment,

This lesson will cover the Management part.