Ten Year Survey

Survey Sample Customer satisfaction Employee satisfaction Job satisfaction

1 2.97 3.51 3.92
2 3.71 3.58 4.13
3 3.29 3.43 3.62
4 2.05 3.81 4.12
5 4.56 4.17 4.25
6 4.28 4.13 4.13
7 2.17 2.42 4.19
8 3.01 2.95 3.95
9 3.61 3.09 3.56
10 1.55 3.01 3.96
11 2.41 1.90 2.66
12 4.33 3.19 3.17
13 4.26 3.48 3.66
14 2.83 3.28 4.21
15 4.09 4.41 4.67
16 4.05 2.53 3.11
17 3.66 2.83 3.10
18 3.27 2.29 2.74
19 3.13 3.30 3.90
20 3.01 4.05 4.32
21 3.16 1.50 2.34
22 3.54 3.24 3.69
23 4.05 3.66 4.08
24 3.19 3.94 4.13
25 3.44 3.33 3.97
26 4.17 3.81 4.20
27 3.41 3.41 4.07
28 4.14 3.57 3.69
29 2.11 3.91 4.39
30 3.75 4.01 4.12
31 1.96 2.52 3.47
32 4.21 4.30 4.49
33 2.80 2.53 3.74
34 3.48 4.26 4.18
35 3.39 4.23 4.26
36 2.89 2.32 2.95
37 2.41 1.32 2.34
38 2.69 3.67 3.83
39 1.37 2.04 3.81
40 3.99 4.41 4.26
Average 3.26 3.28 3.78
Satisfaction with supervisor Training and skill improvement
3.06 3.48
3.06 2.57
4.42 3.06
4.31 3.17
4.14 4.15
4.57 3.61
2.53 2.72
3.25 2.56
3.91 3.24
3.53 2.04
2.44 2.32
4.44 3.16
4.25 3.73
3.23 3.19
4.50 3.76
3.32 2.91
2.96 1.53
3.34 2.67
3.60 3.14
4.80 3.78
2.21 1.88
3.72 2.93
3.56 3.54
4.42 3.19
3.12 3.27
4.23 3.89
3.84 2.88
4.35 2.86
4.25 3.04
4.12 2.94
2.83 2.00
4.40 4.33
2.70 2.88
4.50 4.06
4.77 3.86
3.01 2.13
1.55 1.27
4.70 3.61
2.07 2.47
4.45 3.88
3.66 3.04
 Customer satisfaction Employee satisfaction Job satisfaction
Customer satisfaction 1
Employee satisfaction 0.493345395451038 1
Job satisfaction 0.151693543659013 0.840444148057795 1
Satisfaction with supervisor 0.495977224969411 0.881324580823982 0.6067961655099
Training and skill improvement 0.532307755911733 0.828657883559793 0.7106249728753
Satisfaction with supervisor Training and skill improvement

1
0.769700424506307 1