Figures and tables

Figure 4.1 A kaleidoscope model of grievance perspectives 88

Table 4.1 Perspective formulation and interaction outcomes 91
Figure 7.1 Processes of making and finding 142
Table 9.1 Means, standard deviations and T-values for admin-
isfrative division practices across time 190
Figure 9.1 The ripple effect of the power of theoretical language 196
Table 9.2 Means, standard deviations and T-values for the
medical department's practices across time 192
Table 9.3 Positive changes attributed to appreciative inter-
vention ('E.T.') by members of the administrative
division 194
Figure 11.1 Model of information elaboration and action organiza-
tion, information processes within a loop 226
Table 11.1 Frequencies of attribution by client-centered therapists
and by vertical behaviour analysis therapists 229

vii
 Contents

Figures and tables Vll

Acknowledgements viii

List of contributors IX

Preface X

1 The primacy of relations in socially constructing organizational I

realities
H.Peter Daehler and Dian-Marie Hosking

2 Relational theory and the discourses of power 29

Kenneth J. Gergen

3 Constructing power: entitative and relational approaches 51

Dian-Marie Hosking

4 The social construction of grievances: organizational conflict as 71

multiple perspectives
Paul Salipante and Rene Bouwen

5 The social construction of grievances: constructive and 98

constructionist approaches to a relational theory
Mary Gergen

V
6 The case of group sado-masochism: a dialogue on relational 104
theory
Kenwyn K. Smith and Mary Gergen

7 The manager as a practical author: a rhetorical-responsive, social 125

constructionist approach to social-organizational problems
John Shatter

8 Social constructionism and the postmodern turn of management 148

theory
Emil Walter-Busch

9 Social construction and appreciative inquiry: a journey in 157

organizational theory
David Cooperrider, Frank Barrett and Suresh Srivastva

10 Relational knowledge in organizational theory: an exploration 201

into some of its implications
Thomas S. Eberle

11 Reality is the basis of social construction which in turn creates 220

reality
Mario von Cranach

vi