Towards A New Project Management' Movement? An International Development Perspective

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International Journal of Project Management xx (2019) xxx
www.elsevier.com/locate/ijproman

Towards a ‘New Project Management’ movement?


An international development perspective
Robert Picciotto 1
University of Auckland, New Zealand
Received 27 October 2018; received in revised form 14 May 2019; accepted 11 August 2019
Available online xxxx

Abstract

This article offers an international development perspective on project management. A brief history of the ambitious and controversial role that
projects have played over seven decades of development assistance in diverse operational contexts evokes many of the themes vividly articulated
by the flourishing contemporary project management literature. They highlight the limitations of conventional project management practices
dominated by Management by Objectives principles. Development experience also stresses the promise of adaptable approaches to project design
and management in complex and turbulent operating environments and it suggests that projects conceived as experiments can contribute to sound
decision making at the higher plane of strategy formulation and policy-making. Beyond confirming the soundness and utility of contemporary
project management scholarship, the article puts forward six recommendations grounded in development experience that may be worth
consideration by the nascent ‘New Project Management’ movement.
© 2019 Elsevier Ltd, APM and IPMA. All rights reserved.

Keywords: Evaluation; New public management; International development; Project cycle; Results chain

“Modesty with respect to generalized evaluation and government widespread adoption of business administration
quantification is in reality the necessary counterpart of the principles (Ika and Lytvynov, 2011; Osborne and Gaebler,
large and free-swinging ambitions projects must entertain 1992). Early and diverse applications in the United Kingdom,
and cultivate in countries where they are called upon to New Zealand, Australia and the United States have been
make a contribution to progress that goes far beyond their replicated throughout the world. Specifically, as noted by
immediate production tasks2”. Gruening (2001), NPM has inspired the design and use of such
Albert O. Hirschman. public policies as budget austerity, privatization, deregulation,
contracting out, vouchers, decentralization, internal competi-
1. Introduction tion, promotion of corporate management methods in the public
sector, etc.
Triggered by economic recession and public opposition to The NPM movement rests on the theoretical pillars of
taxes, the ‘new public management’ (NPM) emerged in the late neoliberal economics, transaction cost analysis, principal-agent
1970s and triumphed in the early 1980's. Since then, promoted theory and public choice doctrines. Current project manage-
by private consulting firms, NPM doctrines have facilitated ment models focused on achieving intended results are
animated by the same ideas. But systemic deficiencies in the
E-mail address: r.picciotto@jeunot.net. use of such models have been noted (Young et al., 2012) and in
the international development arena, where ‘new wealth’
1
Robert Picciotto headed Projects Departments in three of the World Bank
Regions before being promoted to Vice President, Corporate Planning and
entrepreneurs have become major players (Moran and Stone,
Budgeting and subsequently to Director General, Independent Evaluation
Group (1992–2002) 2016), the heavy bureaucracy and high transaction costs of the
2
Hirschman, 1995, p. 188

https://doi.org/10.1016/j.ijproman.2019.08.002
0263-7863/00 © 2019 Elsevier Ltd, APM and IPMA. All rights reserved.

Please cite this article as: R. Picciotto, Towards a ‘New Project Management’ movement? An international development perspective, International Journal of Project
Management, https://doi.org/10.1016/j.ijproman.2019.08.002
2 R. Picciotto / International Journal of Project Management xx (2019) xxx

audit and inspection industry have elicited a spirited reaction designed tools to better design and track large projects by
(Ika and Lytvynov, 2011; Natsios, 2010). breaking them up into discrete tasks.
In parallel, a flourishing scholarly project management The project is a social construct (Morris, 2011, 2013).
literature combining theoretical insights with empirical studies Throughout its history, the goal achievement model has
is challenging current project management practices (Bergmann dominated project management practices (Seymour and
and Karwowski, 2018). Yet, as noted by Ika and Hodgson Hussein, 2014). In the 1960's and 1970's, experience with
(2014), the scholarly conversation between the field of large projects gave rise to methods designed to take account of
international development and project management have been task interdependencies and to focus managerial attention on the
limited, despite their deep and shared interest for change. most critical tasks (Project Evaluation Review Techniques,
While it may be too early to hail a ‘New Project Critical Path Method, etc.). In the 1980's and 1990's, following
Management’ movement that overturns conventional project the advent and increased use of computers, a variety of software
management precepts, there is little doubt that the intellectual programs emerged to help organizations achieve their goals
infrastructure for such an initiative is being constructed by while managing risks. Since then, professionalization has been
project management academics (Lundin and Soderholm, 1995; promoted by the International Project Management Association
Morris, 2013; Sydow and Braun, 2017; etc.). and the Project Management Institute, with decidedly mixed
This is providential: such a paradigm would help liberate results (Hällgren et al., 2012). More research is needed to
new energies and make projects more relevant and effective in determine why projects may fail or succeed despite poor
complex and uncertain operating environments (Shenhar and management and conversely why effective project management
Dvir, 2007). In line with these aspirations, this article explores performance does not invariably lead to good performance (Ika,
the intersection of project management and international 2015, 2018; Shenhar and Dvir).
development to benefit from yet untapped opportunities of
cross-fertilization (Ika and Hodgson, 2014; Ika, 2018). It
confirms the emerging findings of a nascent New Project 2.1. The lure of goal achievement
Management movement and suggests additions to its agenda
through an examination of the successes and travails of the Management by Objectives (MBO) favours short-term
project enterprise in the international development field. objectives that are easy to quantify, irrespective of their
The article is in five parts. First, it sketches in broad strokes, strategic significance. Reflecting a hierarchical management
the origins of traditional project management practices and style, MBO requires many meetings and much paper work.
points to the recent upsurge of academic publications that First proposed by Peter Drucker (1954), the MBO model lost its
question the status quo (Morris, 2011, 2013). Second, it unfolds lustre following its travails in the competitive business world.
the history of projects in development and shows that projects The coup de grace was delivered by Edward Deming (1994)
conceived as experiments (Rondinelli, 1993) have helped to who argued that total quality management requires systems
incubate and upscale innovative development policies. Third, it thinking, teamwork, and leadership rather than top-down,
outlines the central role that evaluation has played in promoting bureaucratic, indicator-driven management. A convincing
accountability and learning, as a counterweight to the results- synthesis between the two approaches has yet to emerge.3
based management approach (Ika, 2012; Ika and Lytvynov, Currently dominant project management practices are
2011) and the oppressive excesses of the compliance industry aligned with the MBO approach and they faithfully reflect the
(Picciotto, 2013, 2015). Fourth, it describes the analytical tools control orientation of New Public Management principles.
that have been forged to monitor and assess project perfor- Thus, Gary Richardson (2010) states that “the role of a Project
mance in turbulent and risky operating environments (Ika, Manager is to make it happen” (p.4). Taking the ‘it’ for granted,
2015, 2018; Ika et al., 2010, 2012). Fifth, it offers six the traditional project management approach concentrates on
recommendations for consideration by the ‘New Project the mechanics of project planning, implementing, and control-
Management’ pioneers, based on the hard-won lessons of ling while paying lip service to front-end assessments of project
development experience. goals. In the same vein, Morris (2013) notes that project
management practitioners tend to devote more attention to
2. The limits of implementation in project management justifying the means rather than the ends of projects. They are
encouraged to adopt this stance by project management
Project management has an ancient history. Such architec- handbooks that concentrate heavily on implementation towards
tural marvels as the Pyramids of Giza, the Great Wall of China predetermined goals with little regard to their social relevance
or the Coliseum in Rome would not have been created without or to their adaptation to the operating and social context.
effective project management (Seymour and Hussein, 2014). Animated by systematic and rational methods, they advocate
On the other hand, project management as a discipline did not
emerge until the early 20th century when the great French
engineer Henri Fayol (1841–1925) outlined five essential 3
This is not to deny that the two approaches have things in common: driving
functions, still considered relevant by project management out fear, promoting innovation, judicious use of rewards, etc. (https://www.
practitioners: planning, organizing, commanding, coordinating processexcellencenetwork.com/business-process-management-bpm/columns/
and controlling (Fells, 2000). Next, Henry Gantt (1919) peter-f-drucker-and-w-edwards-deming-intersections)

Please cite this article as: R. Picciotto, Towards a ‘New Project Management’ movement? An international development perspective, International Journal of Project
Management, https://doi.org/10.1016/j.ijproman.2019.08.002
R. Picciotto / International Journal of Project Management xx (2019) xxx 3

time-tested tools focused on planning and control. This appeals research that gives voice to disadvantaged groups. (Geraldi and
to action-oriented managers whose remit is to get things done Soderlund, 2018). Research on values-based, ethical project
and who do not question authority. They are dedicated to clear management is underway: responsiveness to diverse stake-
and precise goals. They take great satisfaction in the efficient holders' views in the public interest is being advocated as an
and smooth delivery of intended results on time and on budget essential feature of principled management leadership (Moylan
(Andersen, 2014). and Walker, 2012).
Thus, the Association for Project Management defines Finally, as illustrated by other articles in this special issue,
project management as “the application of processes, methods, reaching out to the international development enterprise is
knowledge, skills and experience to achieve the project contributing to the quiet but unmistakable revolution currently
objectives4”. Similarly, a sharp results orientation characterizes underway in the project management arena. Some project
the Fifth Edition of the Project Management Body of management thinkers are reaching out to international devel-
Knowledge (Project Management Institute, 2013) which opment projects experience in voluntary organizations (Golini
defines projects as temporary endeavours undertaken to achieve et al., 2015) while others are probing how the dynamics of
a result (p. 3) and project management as the application of project implementation can be improved (Ika et al., 2012).
knowledge, skills, tools and techniques to meet project In the same vein, this article advocates more systematic use
requirements (p.5) “in alignment with the organization's goals of the accumulated lessons of the international development
and managed in accordance with the organization's established enterprise to help project management practitioners escape the
practices” (p.19). implementation “black box” within which they are all too often
consigned (Ika, 2015, 2018). Broadening the scope of project
2.2. Towards a New Project Management movement? management models to embrace ideas drawn from development
experience makes eminent sense since international develop-
A burgeoning scholarly literature is currently challenging ment is emblematic of the ubiquity of the project idea
the linear concepts embedded in traditional project manage- throughout the world (Ika and Hodgson, 2014).
ment approaches. By now, numerous scholars have established
that conventional project management practices are poorly 3. Projects as privileged particles of development
adapted to operating environments characterized by volatility
and uncertainty. In such circumstances, precise planning is The global success of the project approach in development is
ineffective due to the unpredictable ways in which unstable undeniable. Thousands of aid practitioners are currently
systems change (Kopczyński and Brzozowski, 2015). Devia- engaged in project design, appraisal, and management activities
tion from the initial project plan and redrawing project worldwide. Armed with specialized evaluation tools, they are
boundaries are frequently needed to handle changed circum- backed up by a proliferating network of consultancies and
stances and overcome unexpected challenges in a timely and centres of expertise. What lies behind this extraordinary global
cost-effective way. success? This section highlights the enormous power of the
In response, some scholars have injected systems theory and project idea; its remarkable agility to adapt to changing
complexity thinking in the project management field (Kapsali, development policy directions; its effectiveness as a develop-
2011; Shenhar and Dvir, 2007). In parallel, the imperative of ment learning instrument; its use as a lever for transformative
creativity and innovation has brought forth complex project social change; and its frequent reconfiguration so as to keep
management systems in high technology industries geared to serving as the essential building block in the construction of
the development of new products through improvisation, inter- development programs.
functional collaboration, and concurrent and iterative processes
far better adapted to the timely detection and redressal of 3.1. The project idea
unavoidable errors than sequential processes implemented in
turn by distinct organizational units (Lindkvist et al., 1998). As a noun, the word project implies novelty of intent, clarity
Still other scholars have questioned project design and of purpose, ad-hoc (often temporary) organizational arrange-
management practices which ignore the antecedents, and the ments, readiness to incur risks and concentration of skills and
social and institutional context of projects, i.e. treat projects as efforts. It also promises an imaginative vision, a calculated
‘islands’ with closed boundaries best managed ‘by the book’ method, an explicit sequence, and a concern for consistency. It
(Engwall, 2003). is about getting things done rationally and through concerted
In sum, contemporary project management research is action. The term evokes spontaneity, anticipation, and incom-
seeking to ‘rethink’ project management theory and broaden pleteness which also characterise the international development
its scope (Svejvig and Andersen, 2015). Diverse project studies adventure.
have been proposed to address more rigorously causal As a verb, the term conveys determination: “to project”
relationships in the positivist tradition, mobilize the insights signals ambition, creativity, and deliberation. It also means
of complexity and network theory, and engage in emancipatory being exposed, striking a pose, making oneself heard, and
revealingly, it can also signify imputing one's desires (or
4
https://www.apm.org.uk/body-of-knowledge/context/governance/project- imposing one's perceptions of reality) on others – a missionary
management/ aspiration which for better or for worse is prevalent in the aid

Please cite this article as: R. Picciotto, Towards a ‘New Project Management’ movement? An international development perspective, International Journal of Project
Management, https://doi.org/10.1016/j.ijproman.2019.08.002
4 R. Picciotto / International Journal of Project Management xx (2019) xxx

industry (Ika and Hodgson, 2014). Equally, to project implies cooperation, they offered a convenient vehicle for the resource
precision of intent: literally, “to project” is to aim at a target (i.e. transfers needed to fill national savings gaps (Lewis, 1984).
projectiles). Finally, in philosophy, the verb merges with the The notion that a large collection of investment projects was
noun and for existentialists, projects reveal ‘who we are’ in a the key to development cooperation and growth was eloquently
world where life takes on meaning through projects conceived articulated by Paul Rosenstein-Rodan (1984). His “big push”
in freedom. theory of development asserted that a critical mass of public
Thus, a project implies choosing a pattern into which all our investment would use the external economies associated with
day-to-day decisions, desires and values fit: this is our rapid growth to help induce a shift of underemployed rural
fundamental project (Stanford Encyclopedia of Philosophy, labour towards the more productive industrial sector. This
2011). From this perspective, projects signal intentionality, implied a large portfolio of projects featuring major invest-
singularity, and authenticity: they are inseparable from identity. ments in industry, infrastructure and urbanization explicitly
Projects also connect individuals to society: they help make up selected to facilitate inter-firm exchanges, achieve complemen-
the world of others – just as the projects of others help make up tarity among firms and tap economies of scale.
our own. For all these reasons, the project concept offers wide The resulting focus on social overhead capital, complemen-
opportunities for purposeful social action. tarity in investment decisions and external economies implied a
prominent role for government in economic planning and
investment decisions. Thus, the project concept in international
3.2. The origins of development projects development is rooted in an explicit macro-economic rationale
and it constitutes an existential imperative for the aid industry.
Projects have long been the workhorses of development However, as conceptions of economic development changed,
cooperation. The international aid industry emerged out of so did development project designs.
the ashes of World War II to improve the well-being and
enhance the capabilities and freedoms of the world's poorest 3.3. Projects as versatile development instruments
and most vulnerable people (Sen, 1999). Following seven
decades of development experience, it is high time for It is at the World Bank that development project work was
project managers and analysts everywhere to benefit from first codified and where the project was gradually adapted to
the travails and discoveries of projects carried out in the serve diverse and evolving aid policy directions. It was inspired
zones of dynamism and turmoil of the developing world (Ika by the successful implementation of large infrastructure
and Hodgson, 2014). projects in developed countries (e.g. the Hoover Dam). But
International development projects were conceived as the peculiarities of project implementation in poor countries led
ambitious ventures from the very start. They achieved to gradual changes in concepts and approaches. For example,
prominence at a time of unbridled optimism and confidence the use of development projects as agents of change through
in government (Arndt, 1987). Indeed, the history of aid projects dialogue and participation of beneficiaries in project design and
demonstrates that projects can serve as instruments of social implementation parallels contemporary project management
and environmental policy if conceived as adaptable endeav- research focused on organizational change (Van Marrewijk,
ours, managed to reach beyond narrow goal achievement 2018).
approaches and reliant on evaluation mechanisms geared to Albert O. Hirschman, who ranks among the most
learning and accountability. innovative and perceptive social scientists of the past century,
Throughout the pioneering years of the 1950's, most embarked on a worldwide tour of World Bank financed
development economists held the view that reliance on the projects in 1964 (Hirschman, 1995). Drawing on field
free market was not enough to generate economic development. observations of eleven projects selected to illustrate devel-
Influenced by the experience of wartime planning, public sector opment experience in various sectors and geographical areas,
projects were adopted as primary tools of economic transfor- he discovered that, beyond their direct effects on the
mation in the newly independent countries. Thus, international production of goods and services, most projects have far-
development projects were originally conceived as the indis- reaching and unintended consequences, both positive and
pensable components of five-year development plans geared to negative (Ika and Soderlund, 2016).
nation building and improved livelihoods (Dasgupta, 1987). It These effects are so varied and elusive that they can hardly
was widely expected that increased public investment, made be detected let alone ranked through a single criterion. In
possible by development aid, would help poor countries escape Hirschman's own words: “Upon inspection, each project turns
the poverty trap. out to represent a unique constellation of experiences and
This mental construct featured a dominant government role consequences, of direct and indirect effects. This uniqueness in
in the economy and deliberately simulated the “production turn results from the varied interplay between the structural
function” metaphor of development. Through projects, a blue- characteristics of projects, on the one hand, and the social and
print approach to development facilitated the retailing of public political environment, on the other” (op.cit., p.186).
expenditures programs for external assistance. Conceived as A recurrent theme of Hirschman's classic is that projects are
slices of the public investment program, projects were selected “privileged particles of development”. They are privileged
to serve national goals. As platforms for international because development cooperation is about social learning as

Please cite this article as: R. Picciotto, Towards a ‘New Project Management’ movement? An international development perspective, International Journal of Project
Management, https://doi.org/10.1016/j.ijproman.2019.08.002
R. Picciotto / International Journal of Project Management xx (2019) xxx 5

well as accountability. The unforeseen difficulties and risks 3.4. Aid projects move to a higher plane
facing project implementation are concealed by a providential
Hiding Hand. They bring forth hidden ingenuities and The need for broadening the scope of project work to serve
resources and provide opportunities to learn from error vast ambitions became self-evident following the neoclassical
(Hirschman, 1995; Ika, 2018; Ika and Soderlund, 2016). In resurgence in development economics that justified putting
turn, this means that project objectives are not always explicit projects to work to drive country-wide policy reform. For better
(Golini et al., 2015; Ika and Hodgson, 2014). Indeed, the tacit or for worse, the micro-economics of investment appraisal gave
intent of international development projects cannot be equated way to the macro-economics of the Washington consensus.6
with their efficacy in meeting pre-ordained, measurable This doctrinal shift was consistent with the controversial role
objectives. that the World Bank and other development finance institutions
Accordingly, Hirschman (1995) emphasized the “centrality played throughout the eighties and nineties in promoting open
of side effects” (externalities, spill-overs, linkages, repercus- trade and neoliberal economic policies. But there is little doubt
sions, etc.). No consistent metric can fully capture let alone that Sector Wide Approaches and Structural Adjustment
aggregate these dimensions: what is most important and Programs proved effective in inducing governments to reorient
significant cannot always be measured. Only a generous their policy directions.
conception of projects can explain why individual development In the wake of this market-led policy push, the globalization
interventions have been variously used as: (i) policy change process accelerated. Henceforth, the development community
instruments; (ii) upscaling mechanisms for pioneering local would expect all developing country economies to be closely
initiatives; and (iii) transmission belts for new ideas and connected to the mighty engine of the global market. Rather
technologies. A few examples illustrate this proposition. than correcting for market imperfections through shadow
First, the requirement that all major infrastructure projects pricing in the economic analysis of individual projects, policy
funded by the World Bank should be subject to international makers opted to use projects as levers used to reform the
bidding procedures and to compliance with safeguard policies policies and institutions that created these distortions in the first
(World Bank, 2017; Ika, 2015) has had a powerful signalling place. Throughout the ‘structural adjustment’ era, the project
effect that extends far beyond the projects themselves.5 It has label would be applied to country-wide and sector-wide
promoted transparency in government contracting and helped adjustment operations.
protect vulnerable social groups and the environment. Second, In parallel, policy driven project portfolio management at
multiplier effects throughout the countryside have characterized country level would become a major focus of due diligence. To
“trait making” projects (Hirschman, 1995; Ika and Soderlund, this end, aid managers were tasked to adopt the same quality
2016) such as livestock development projects used to assurance processes they previously used for individual
disseminate intensive production patterns and new pasture projects with conditionality moved to the higher plane of
varieties, e.g. in Brazil (World Bank, 1967) or agricultural policy making. Once again, the project concept had proved
extension projects, geared to improved small farmers' practices adaptable. Projects would henceforth be used as essential
through easier access to state-of-the-art research (World Bank, building blocks for policy-based country assistance programs.
1991). In the multi-faceted operating environment that resulted from
Conversely, “trait taking” projects (Hirschman, 1995; Ika the growing preoccupation with country policy and gover-
and Soderlund, 2016) make a difference by disseminating nance, the economic analysis of projects was complemented by
successful development experiments, e.g. the expansion of a conditionality reviews backed by multi-disciplinary perfor-
dairy marketing cooperative system pioneered within the State mance assessments at country level.
of Gujarat triggered a nationwide dairy revolution in India These would remain in place even after market fundamen-
(World Bank, 1998). Thus, international development projects talism executed a tactical retreat in the 1990's. This is when,
have come in different shapes in diverse operating environ- under pressure from a new development coalition led by faith-
ments but, in all their embodiments, they have reflected a based organizations and developing country governments,
rationalist, pragmatic ‘can do’ spirit (Ika and Hodgson, 2014). carefully orchestrated public opinion campaigns that focused
They have promoted innovation; attracted new partners; helped on debt reduction presaged new development policy directions.
crowd in private investment; incubated and replicated new Greater priority to social programs resulted under the aegis of
development approaches; etc. They have been combined and poverty reduction strategies. Economic conditionality gave way
sequenced to tap synergies; build institutions and give to social conditionality – which once again gave rise to the
credibility and impetus to new policy directions. This is a far spirited opposition of aid critics.
cry from the inward looking, results-obsessed, metrics-driven, Externally imposed conditions forced on reluctant govern-
value free approach that characterizes conventional project ments, having proved counterproductive, they were de-
management practice. emphasized, and replaced by policy dialogue. Ex-ante policy

5
The Equator Principles, used by the private financial industry to determine, 6
The Washington Consensus is a set of ten economic policy prescriptions
assess, and manage environmental and social project risks, are inspired by the reportedly used as a “standard” policy reform menu by Washington, D.C.–
World Bank Group Environmental and Social Framework (http://www.equator- based institutions such as the International Monetary Fund (IMF), the World
principles.com/resources/equator_principles_III.pdf) Bank, and the US Treasury Department.

Please cite this article as: R. Picciotto, Towards a ‘New Project Management’ movement? An international development perspective, International Journal of Project
Management, https://doi.org/10.1016/j.ijproman.2019.08.002
6 R. Picciotto / International Journal of Project Management xx (2019) xxx

sticks gave way to ex-post policy carrots. Country based The first phase of the new project cycle (Picciotto and
programmes gradually emerged as the ‘unit of account’ in Weaving, 1994) involves listening to country decision makers
development cooperation with preference given to projects and potential beneficiaries to take account of their preferences
deliberately selected to connect developing countries to the and values when selecting goals and shaping project design.
global economic system. The second phase (piloting) of the new project cycle explores
alternatives and ascertains their risk profiles: it engages in
detailed situation analysis, tests local leadership, strengthens
3.5. Projects as experiments
domestic capacities, and tries out competing approaches and
technologies. The third phase (demonstration) helps to solidify
Policy based projects as well as traditional investment
commitment and ownership, train staff, confirm the hypotheses
projects are designed to meet specific social goals through
identified at the pilot phase, fine tune the project design and set
explicit means. Whether these goals and means are appropriate
up management information and monitoring systems. The
and consistent is one of the basic questions that evaluation
fourth phase (mainstreaming) upscales the intervention as
seeks to address. At their best, projects are conceived as
appropriate through gradual and systematic replication of the
experiments geared to a better understanding of society. But
approach to benefit from economies of scale.
this implies that observed outcomes are indeed due to the
The ideas embedded in the new project cycle evoke the
project. Establishing causality is a major challenge. Both
“experimenting society” and the piecemeal social engineering
quantitative and qualitative methods have been put to work to
approach visualized by Donald T. Campbell at the origins of
illuminate project impacts. Experimental and quasi-
the evaluation discipline.7 They have also inspired the advent
experimental methods account for exogenous influences, to
of learning and innovation loans (LILs) and adaptable
recognize confounding factors and to consider explicit and
program loans (APLs) in to fund innovative interventions
valid counterfactual scenarios.
(World Bank, 2001). More recently, the World Bank has added
Carried out on mature and representative operations,
a Multiphase Programmatic Approach (MPA) to its tool kit. It
experimental evaluations of project impacts have become an
allows countries to structure a long, large, or complex
integral part of the project evaluation tool kit. But they suffer
engagement as a set of smaller linked operations (or phases),
from severe limitations. They are costly, poorly adapted to
under one program. Such innovative approaches to project
adaptable interventions, constrained by ethical considerations
design and management are consistent with the pioneering
and highly demanding in terms of specialized skills. Hence,
ideas of ‘New Project Management’ thinkers (Shenhar and
they are now carried out selectively and impact evaluations for
Dvir, 2007).
projects have come to rely on mixed methods adapted to the
circumstances of individual cases (Stern et al., 2012) Evidently,
3.7. The road ahead
nimble, agile approaches to policy experiments contrast with
the exclusive commitment to the randomized control tech-
Along with open trade, migration and foreign direct
niques currently fashionable among econometricians (Picciotto,
investment, international development projects have brought
2012).
national economies closer together, propelled multinational
companies towards developing countries, and provided global
3.6. Adaptable processes connections for a bewildering variety of non-governmental
organizations. By the turn of the century, poverty reduction had
Contrasting with conventional project management ap- become the core objective of the development enterprise. All
proaches, the traditional development project cycle as man- United Nations members adopted Millennium Development
dated in World Bank guidelines (Baum, 1982; Biggs and Goals designed in the first instance to reduce global poverty by
Smith, 2003; Ika et al., 2010; Ika and Hodgson, 2014) gives half by the year 2015.8
proper weight to the front end as well as the back end of project Suddenly a more comprehensive, multi-disciplinary concep-
work. It specifies the due diligence activities required to tion of development had to be accommodated and projects
achieve good project outcomes: identification, preparation, followed suit. Under the poverty reduction compact of the
appraisal, supervision… and evaluation. Monterrey consensus9 the problems of others had become our
It is the back end of this process (ex-post evaluation) that own. Market based approaches were not abandoned and
demonstrated conclusively that projects perform poorly when economic growth remained an important metric of economic
(i) beneficiaries do not participate sufficiently in decision progress but a more balanced approach to policy reform,
making; (ii) client countries do not “own” the project; (iii) risks respectful of aid recipients' prerogatives and more sensitive to
are inadequately assessed or poorly managed; (iv) local the social costs of adjustment, became the norm.
capacity constraints are not addressed; and (v) project designs
7
are not adapted to changing conditions in a timely way. A An experimenting society is one in which policy-relevant knowledge is
distinct perspective on the project cycle emerged to take created, critically assessed, and communicated with the aim of discovering
more effective forms of public action and improve the problem- solving
account of these findings. It emphasized country ownership, capacities of society. (Dunn, 1997)
nurturing of commitment by all project participants, adaptabil- 8
http://www.un.org/millenniumgoals/
9
ity of project designs and explicit management of risks. http://www.un.org/esa/ffd/monterrey/MonterreyConsensus.pdf

Please cite this article as: R. Picciotto, Towards a ‘New Project Management’ movement? An international development perspective, International Journal of Project
Management, https://doi.org/10.1016/j.ijproman.2019.08.002
R. Picciotto / International Journal of Project Management xx (2019) xxx 7

According to the United Nations (2015), extreme poverty globe … to see to it that projects not meeting adequate
has declined dramatically. In 1990, nearly half of the standards are rejected while those in the social interest are
population in the developing world lived on less than $1.25 a accepted” (Harberger, 1987).
day; that proportion dropped to 14% in 2015 but by then the The new intellectual construct bridged public expenditures
existential threat of climate change, the rapid increase in stewardship at the macro level with micro level decision
income inequality within most countries and the recognition making. Heroic efforts were deployed to disseminate the
that pressing and interconnected economic, social, and technique, train staff, generate data and estimate shadow prices
environmental problems require global solutions had laid the designed to account for market imperfections. To be sure,
groundwork for the adoption of the universal Sustainable critics pointed to the prohibitive transaction costs of the
Development Goals in 2015.10 approach, the misleading accuracy of point estimates, the
In turn, an even more comprehensive and holistic set of pervasive data limitations regarding side effects, the multiplic-
policy priorities has come centre stage. It emphasizes ity of risks faced in project implementation and the lack of
environmental and social objectives; embraces whole of comparability of estimates across sectors (Turner, 1979).
government approaches; and promotes a much greater role for Critics also noted that counterfactuals (essential for assessing
the private funding of social interventions as well as full the value added by projects) were hard to come by or justify
involvement of voluntary sector organizations. Development (Hansson, 2007). Furthermore, the method can easily be
projects will henceforth be selected and designed to conform to manipulated to justify power holders' decisions. Such objec-
the new agenda. They are likely to remain the privileged tions provided ample fodder for academic speculation, and they
instruments of the development enterprise and their design will prevailed when state led approaches to development lost their
continue to be shaped by evaluation using methods aligned lustre.
with ever-changing development paradigms. No longer con-
ceived as isolated initiatives, projects are increasingly used as 4.1. The decline of cost-benefit analysis
indispensable instruments of thematic reform programs or as
agile change agents within project portfolios geared to the By the 1970's economic planning was under siege. In the
management of complex adaptive systems (Sweetman and wake of the debt crisis of the mid-1980's, neoliberalism
Conboy, 2018). triumphed, and a market fundamentalist wave washed over
the aid industry. Since the mid-80's, cost benefit analysis has
4. Project evaluation has evolved been viewed as just one project assessment tool. It is well
adapted to the assessment of physical investments and it is
At the origins of the development enterprise, drawing on the solidly grounded in public finance theory and welfare
approach previously used by the US Corps of Engineers to economics. Hence, cost benefit analysis is still recognized as
flood control initiatives, cost-benefit analysis was elaborated, an integral part of the evaluation tool kit (Florio, 2007), as is its
systematized and pressed into service for development project close cousin – social rate of return analysis that tackles some of
selection, appraisal, and ex-post assessment (Congressional its shortcomings (Canning and Bennathan, 1999; Ika et al.,
Research Service, 2009). This was intended to ensure that net 2010). But given its manifold limitations and the difficulty of
contributions to the gross national product are maximized. identifying meaningful counterfactuals, it no longer reigns
For many years, cost-benefit analysis dominated develop- supreme in the firmament of development project evaluation.
ment project evaluation and served as an emblem of rationality To be sure cost-benefit analysis is still practiced but it is
and professionalism in the development assistance industry used without fanfare and on a modest scale – for about a third
(Brent, 2000; Ika and Hodgson, 2014; Ika et al., 2010). The of project interventions. It has had its run as the standard
method distilled the knowledge, insights, and tenets of development effectiveness tool. In part, this is because the
economics to assess development projects and guide resource quest for a ranking device to govern project selection in
allocation in investment programming. It was congruent with national planning – one of the major selling points of cost-
the construction of gross national production estimates: the benefit analysis – is now thoroughly discredited. Accurate
flow of net project benefits measured the value added to the quantitative measurement, let alone aggregation of the costs
economy by project investments. An impressive array of and benefits of side effects, is simply not feasible. Rather, the
operational guidelines, training manuals and process innova- art of project management consists in gauging the interplay
tions emerged within international organizations and govern- between project characteristics and the political and social and
ment agencies (Asian Development Bank, 2013). project context and drawing their implications for project
The cost benefit methodology was attuned to the mindsets of design (Hirschman, 1995; Ika and Soderlund, 2016; Ika, 2018;
academics, government planners and aid managers. It provided Picciotto, 2015).
a convenient tool for public investment management and aid This means that multiple project assessment considerations
delivery. It did not take long for a “host of people serving in should be brought to bear and that, beyond narrow economic
budget bureaus, planning authorities, and all types of ministries tests, projects should be appraised from a technical, social,
and agencies (among them the World Bank itself) all over the environmental, and organizational standpoint. Along with their
positive side effects, projects can generate negative side effects
10
http://www.un.org/sustainabledevelopment/sustainable-development-goals/ that are hard to capture in cost benefit analysis. They may

Please cite this article as: R. Picciotto, Towards a ‘New Project Management’ movement? An international development perspective, International Journal of Project
Management, https://doi.org/10.1016/j.ijproman.2019.08.002
8 R. Picciotto / International Journal of Project Management xx (2019) xxx

achieve their goals at great cost to vulnerable groups and the • Efficacy: the extent to which the objectives of the
environment, e.g.: add to climate change risks, contribute to intervention were achieved or expected to be achieved
growing inequality, increase inter-regional or ethnic tensions, taking account of their relative importance13
facilitate corruption, etc. • Efficiency: a measure of how economically resources/inputs
Indeed, over the years, the development scene has featured a (funds, expertise, time, etc.) has been converted to results.14
significant number of horror stories (Chiras, 2016). The
negative social and environmental externalities of a large and To help compensate for the limitations associated with
misguided infrastructure projects have played into the hands of outcome ratings awarded soon after project implementation two
aid pessimists and their control freak allies and it has important development effectiveness criteria were included in
strengthened the case for increasingly tough quality control the DAC development effectiveness tool kit (Ika, 2015, 2018;
assurances for development project selection, appraisal and Ika et al., 2010, 2012):
supervision. Just as in medicine, living up to the Hippocratic
Oath of “first, do no harm” has become critical to the political • Sustainability: the continuation of benefits from a develop-
and social legitimacy of investment projects. Corporate social ment intervention after major development assistance has
responsibility concerns in the private sector evoke the same been completed.
preoccupations. • Impact: the positive and negative, primary, and secondary
long-term effects produced by a development intervention,
4.2. Towards a flexible project assessment methodology directly or indirectly, intended or unintended

Just as the results chain and the project cycle were re-shaped Relevance is about doing the right things while efficacy and
to meet the requirements of changing development perspec- efficiency are about doing things right. Assessing relevance is
tives, the cost-benefit instrument was superseded by a wide critical: achieving the wrong goals efficiently is counterpro-
range of project evaluation techniques, the judicious admixture ductive. Efficacy is also vital: excellence of goals matters little
of which can help generate valid project assessments.11 A if the explicit and tacit vision they embody is not realized.
broad conception of project evaluation value also permeates the Efficiency matters too since when excessive costs are incurred
systems approach that has long been prevalent in the project or scarce resources are misallocated, achievement of highly
management literature (Anbari, 1985). relevant operational goals cannot qualify as success.
Development project evaluation criteria geared to practical The multi-criteria DAC concepts help to track progress
realities and supportive of mixed methods emerged in 1992 towards the objectives of project interventions; encourage
under the aegis of the Evaluation Network Development project managers to ascertain that the lives of people have been
Assistance Committee of the OECD (DAC).12 It stated that a tangibly improved; and, in a world of constrained budgets,
development intervention can be labelled effective only if it induce systematic examination of whether the projects being
achieves its relevant objectives efficiently, in a sustainable implemented are making efficient use of resources, i.e. that the
fashion and with positive impacts. This common-sense same results could not have been achieved through cheaper
approach suddenly became indispensable in an operating means.
context of uncertainty and volatility. The relevance, sustainability, and impact criteria are what
The generic, flexible, qualitative development DAC criteria most distinguish evaluation from traditional auditing. Achiev-
invited a wide range of social sciences to the ball. They made ing full consistency with beneficiaries' felt needs, country
possible systematic assessment of a growing diversity of policies, donor requirements and global priorities in one fell
project instruments and methods and they proved resilient to swoop is rarely feasible. Trade-offs must be struck, and
periodic changes in development paradigms (Picciotto, 2013). selectivity practiced lest goals become unrealistically ambitious
The most straightforward DAC project performance test (the (so that failure to achieve them may not be significant) or
outcome rating) is grounded in the trilogy of relevance, project designs become so complex that operational efficacy
efficacy, and efficiency. It defines these three criteria as and/or efficiency are threatened – the “Christmas tree”
follows (Ika, 2015, 2018; Ika et al., 2010): syndrome (Kessides, 1997).
Equally efficacy judgments should be used judiciously.
• Relevance: the extent to which the objectives of the They should not be wielded to penalise operations that do not
intervention are consistent with the beneficiaries' require- meet overambitious goals especially if the project delivered
ments, country needs, global priorities and partners' and value for money by making judicious use of scarce resources
donors' policies
13
The term “effectiveness” is commonly used to signify the achievement of
intended goals without significant shortcomings. However, the DAC glossary
11
This is also when the balanced score card that aims to capture the non- mentions “efficacy” as an alternative term in a footnote. This is the term used in
financial aspects of business performance emerged (http://www.cimaglobal. this paper to preserve the comprehensive meaning of “development effective-
com/Documents/ImportedDocuments/Tech_rept_Effective_Performance_Mgt_ ness” to signify economic and sustainable achievement of relevant goals and
with_Balanced_Scd_July_2005.pdf) development impact.
12 14
http://www.oecd.org/dac/evaluation/daccriteriaforevaluatingdevelopment Value for money and cost effectiveness are terms often used interchange-
assistance.htm ably with the term efficiency

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Management, https://doi.org/10.1016/j.ijproman.2019.08.002
R. Picciotto / International Journal of Project Management xx (2019) xxx 9

compared to the alternatives. Finally, the widespread aspiration 5. Conclusions and recommendations
to achieve durable results means that assessing impact and
sustainability are critical dimensions of project effectiveness. In line with the purpose of this special issue, this article
This is where ex-ante project analysis is at its most aimed to broaden the exchange between project management
demanding and speculative. It is only through ex-post impact thinkers and international development practitioners by draw-
analysis that reliable judgments can be reached regarding the ing on the history of development cooperation. It confirms that
impact of various exogenous and unpredictable factors that continuous and objective examination of the pertinence,
invariably affect project results. This is also where the social realism and resilience of project goals through monitoring and
learning benefits are the highest. evaluation should be a critical dimension of project manage-
ment. International development projects have been versatile
tools of social action. They have served human development in
4.3. Assessing partners' performance all sectors of the developing world. The broader project
management community, both scholars and practitioners,
While the five DAC criteria would be useful in project would benefit from the lessons of development experience.
management mainstream practice, they do not meet the full First, development practitioners and thinkers had from the
requirements of project management since they blur account- very start conceived of projects as the building blocks of
ability. Free riding is a pervasive threat to the success of any forward-looking social programs, as policy levers and as
project. Virtually all projects rely on partnerships to achieve incubators of innovation. This mandate is consistent with the
outcomes (Liebenthal et al., 2004). call for reconsidering the traditional project management
Unless explicit reciprocal obligations among partners are agenda of the contemporary project management literature: it
specified and kept current, responsibility for failure may be is time to stop selling short the project management discipline
shirked altogether by summarily attributing unsatisfactory and consigning it to the conceptual straitjacket of rigid goal
results to poor partner performance while responsibility for achievement for isolated interventions.
success may be unfairly captured by one of the partners – Second, the new operating environment for projects
irrespective of the value of actual contributions towards shared everywhere is increasingly unstable, turbulent and shaped by
objectives. diverse and vocal interests. Thus, the development economics
In other words, if partners' performance at various levels is literature and the rich lessons of development projects
not assessed, moral hazard is bound to prevail. Owners should implemented in volatile, complex and crisis ridden contexts
therefore take explicit account of partners' distinct contributions are now highly relevant to developed countries. Adaptable
to project outcomes. When project failure is ascribed entirely to project management processes, systems thinking as well as
the implementing agency (irrespective of exogenous influences experimental approaches to the project cycle should be
and of partners' contributions) it induces risk aversion: it may adopted, as appropriate.
even encourage suspension of projects that fail to meet Third, the mainstream project management occupation,
ambitious goals thus forsaking the opportunity of adapting despite its longstanding interest in the project success topic
them so that they can succeed. (Ika, 2015, 2018) has neglected a major feature of organiza-
It follows that project assessment should go beyond tional and social learning: evaluation. This meta-discipline – a
answering the question of whether a project works or not transmission belt between the social sciences and the nitty
(Ika, 2018).15 Along with outcome, sustainability, and impact gritty world of project management – has long been an essential
ratings, decision makers should equip projects with objective instrument of quality enhancement in the administration of
monitoring indicators that focus on performance ratings. The development projects. Here again, there is room for enriching
extent to which various partners have lived up to the distinctive the menu of the ‘New Project Management’ agenda.
responsibilities and reciprocal obligations embedded in pro- Fourth, whereas traditional project management has been
jects. Not all development assistance agencies have recognized heavily shaped by the public administration and organizational
this imperative. science disciplines, the new authorizing and strategic environ-
The World Bank and other multilateral development banks ment for projects calls for stronger connections to all the social
have done so: rather than limiting their evaluative focus to the sciences, another reason for embracing evaluation as transmis-
attribution question (can the outcomes observed be ascribed to sion belt between decision-making and the academy.
the project?) they also routinely address the contribution Fifth, the development projects experience demonstrates that
question – how well did the individual development partners the joint imperatives of accountability and learning are best
perform towards the achievement of project objectives and observed through the application of sensible performance
what might be done to improve their performance? (Ika and criteria rather than by succumbing to indicator fetishism and
Lytvynov, 2011). the lure of complex metrics. Use of the time-tested DAC criteria
15
have been shown to matter to the success of projects. They
As of this writing, the DAC criteria are under review. Some influential aid were forged through hard won lessons of experience. They
donors are pressing for inclusion of new criteria such as significance (to judge
the transformative effects and importance of interventions) and coherence (to should supplant traditional project management approaches that
ascertain the alignment of aid projects to non-aid development cooperation mistakenly concentrate on inputs and outputs without much
interventions, e.g. migration) attention to outcomes or impacts.

Please cite this article as: R. Picciotto, Towards a ‘New Project Management’ movement? An international development perspective, International Journal of Project
Management, https://doi.org/10.1016/j.ijproman.2019.08.002
10 R. Picciotto / International Journal of Project Management xx (2019) xxx

5.1. An agenda for research 5.2.3. Lesson 3: adopt sensible project evaluation criteria
In any sector, a project ought not to be rated successful
Given the above, the following project management research unless it achieves its relevant objectives efficiently, in a
domains may deserve further exploration: sustainable fashion and with positive impacts, including side
effects. This recommendation is consistent with a systematic
approach to project assessment that examines the extent to
1) The role of evaluation as a transmission belt between the
which:
social sciences and the project management discipline
2) The role played by the DAC criteria in promoting durable
(i) project objectives are consistent with beneficiaries'
impact and sustainability in the international development
requirements and the authorizing environment
sphere and the implications for the overall project manage-
(relevance);
ment discipline (see Ika, 2015, 2018; Ika et al., 2010, 2012)
(ii) the objectives of the intervention were achieved or are
3) Given the well-recognized challenges of complexity in the
expected to be achieved taking account of their relative
operating environment (Morris, 2013; Shenhar and Dvir,
importance (efficacy);
2007), the lessons of international development projects in
(iii) resources used by the project are expected to be
volatile, complex and crisis ridden contexts that may be
converted to results as economically as possible
relevant to the broader project management discipline, e.g.
(efficiency);
with respect to the project cycle, experimentalism, scaling
(iv) project benefits are likely to be sustained (sustainability);
up, etc. (Hirschman, 1995; Rondinelli, 1993; Picciotto,
and
2012)
(v) project results including unintended and side effects are
positive and significant for society over the long term
5.2. Lessons learned (impact).

Projects have served the development enterprise well over 5.2.4. Lesson 4: assess partners' performance to improve
several decades. Despite numerous policy gyrations, they have collective impact
remained the privileged instrument of development assistance. Projects invariably require collaboration and participation by
Evaluation mechanisms have been instrumental in guiding many actors. They often involve a bundle of contractual
strategic project selection and improving organizational learn- arrangements that specify the reciprocal obligations and
ing. Six practical recommendations broadly consistent with the distinctive roles of each major partner to discourage free-
thrust of contemporary project management scholarship emerge riding. While overall results (attribution) should be a major
from the above narrative. focus of project evaluation, project management practices
should be designed and used to promote cooperation and
generate incentives for superior performance by all partners.
5.2.1. Lesson 1: reach beyond the results chain Hence, for accountability to be strengthened and for principled
Reliance on the logical framework helps to focus on results partnerships to flourish, the expected contributions of each
and it has great value in ensuring that success indicators are individual partners to overall outcomes and impacts should be
identified and tracked but it leaves wide open questions about specified upfront and assessed objectively and regularly
the relevance of project goals and the justification of the means through judiciously selected indicators. This is essential to
used to pursue them. Resort to program theory that privileges ensure coherence, equity and effectiveness in pursuit of
impact in the public interest and distinguishes between theories collective impact.
of action that link input, to outputs and outcomes (involving
factors over which project management has significant control) 5.2.5. Lesson 5: resort to multi-method, multidisciplinary
and theories of change that address the transformation of approaches
outcomes into impact (which largely depend on contextual Given the segmentation of knowledge prevalent in the
factors) is critically important. Systems theory, complexity academy, project management education should give pride of
thinking, and network analysis should be put to work. place to capturing these and other lessons of international
development thinking and experience. Projects cannot be
5.2.2. Lesson 2: treat projects as falsifiable conjectures properly managed without resort to the right mix of disciplinary
The theory-based approach to projects of Lesson 1 makes approaches and assessment methods. Use of success indicators
systematic learning possible through experimentation. Through cannot substitute for systematic access to pertinent sector and
refutation of the various conjectures embedded in project local knowledge since the choice of relevant indicators is itself
design (made visible by theories of action and change), projects dependent on such knowledge.
are gradually adapted to the operating environment to meet
project beneficiaries' expectations. In this context, use of the 5.2.6. Lesson 6: combine project self-evaluation with indepen-
new project cycle that gives pride of place to listening, piloting, dent evaluation
demonstration and mainstreaming helps to manage risks by Adequate familiarity with the evaluator's toolkit should be a
gradually shaping and reshaping projects to achieve success. standard competency for project designers and managers.

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Management, https://doi.org/10.1016/j.ijproman.2019.08.002
R. Picciotto / International Journal of Project Management xx (2019) xxx 11

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Broadening the range of designs and methods for impact evaluations.

Please cite this article as: R. Picciotto, Towards a ‘New Project Management’ movement? An international development perspective, International Journal of Project
Management, https://doi.org/10.1016/j.ijproman.2019.08.002

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