Professional Documents
Culture Documents
LMSF Health Sanitation Guideline - 2020
LMSF Health Sanitation Guideline - 2020
TABLE OF CONTENTS
General Requirements
Introduction 2
Employee’s Responsibilities 3
Employee & Guest Health 6
Cleaning Products & Protocols 7
Physical Distancing 8
Procurement of PPE 9
Department-Specific Sanitization Policies
We are closely monitoring government policy changes, Centers for Disease Control
(CDC) guidelines, government mandates, and public health advancements and will
continue to make changes as necessary or appropriate to our protocols and
procedures.
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Introduction
Hello and welcome back to La Mar. In light of the COVID-19 pandemic, we are taking proactive steps
to address a number of concerns. Our top priority is to maintain a safe workplace and support
practices to protect your health and the health of our co-workers, guests, customers, and others.
We are working with our vendors to ensure an uninterrupted supply of cleaning supplies and the
necessary Personal Protective Equipment (“PPE”) to support your health and our safety efforts. As a
method to track and limit exposure to multiple co-workers, we are assigning designated teams to
corresponding schedules - Team A (AM Shift) & Team B (PM Shift).
We ask all employees to cooperate in taking steps to reduce the transmission of communicable
diseases by complying with the policies and procedures set forth in this guideline. It is your
responsibility as an employee to maintain your health and monitor and report any signs of symptoms
for the sake of your family’s health as well as our guests and co-workers.
We are in this as a team and together will come back stronger than ever.
- Team La Mar
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Employee’s Responsibilities
Employees are the first line of defense for an effective health and sanitation program
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1. Temperatures less than 100.4°F (38°C) will be issued a face mask and allowed to access
2. Employees with temperatures of 100.4°F (38°C) and above will be directed to a secondary
screening area, and will be screened after a 10 minute wait. I f an employee’s temperature
remains above 100.4°F (38°C), the employee will be asked to return home and monitor their
health condition.
3. Employees are responsible for contacting a manager and reporting an absence.
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b. Employees who may have been in contact with a suspected infected employee must
carry out a self-screening check every morning, and based on the results, contact
management
4. The isolation interview area and suspected infected employee’s workstation will be
thoroughly cleaned and disinfected, in addition to all other common surfaces recently touched
by the suspected infected employee.
Any health or other private information collected from the ill employee must be retained securely only
by management, and may not be shared with other employees except as permitted by law.
COVID-19 Training
The following videos are required for all employees to complete as part of their preparation on what to
expect when they return to work and as La Mar resumes operations. It includes information on
COVID-19, how it spreads, symptoms to look for, and prevention reminders including good hygiene
practices.
“Understanding COVID-19 and How to Stay Safe”
https://www.youtube.com/watch?v=DCdxsnRF1Fk
“Recognizing Day to Day Signs and Symptoms of Coronavirus”
https://www.youtube.com/watch?v=U8r3oTVMtQ0
Employee Reporting Procedure
If you have been exposed to someone with known or suspected COVID-like symptoms, or suspects to
be asymptomatic of a communicable disease/illness, the employee will be subject to mandatory or
suggested quarantine. If you receive a report of a communicable disease/illness from a health care
provider, you are required to notify management immediately.
Additionally, you are to report any travel to an area that has had reports of an outbreak of COVID-19
or has been designated by the CDC as a Level 2 & 3 area to your manager. Employees who have been
subject to any of the above listed situations should follow the COVID-19 Symptom and Illness
Reporting Policy and complete the Employee COVID-19 Self Reporting Questionnaire attached on the
page 15.
Personal Protective Equipment (PPE)
Appropriate PPE must be worn by all employees in adherence to local, state and federal guidance.
Training on how to properly use and dispose of all PPE will be provided. All employees entering the
restaurant will be provided a mask and, except as otherwise provided in these guidelines, will be
required to wear the mask and, as applicable, other PPE while on property.
Daily Line-Up
BOH & FOH Line-Up meetings will be conducted virtually or in areas that allow for at least six feet of
separation between employees.
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Physical Distancing
Seating in the Main Dining Room, Cebiche Lounge, and bar will be reduced by 50% or otherwise to
allow for appropriate distancing between each table. Employees serving food and drinks must sanitize
their hands between every service, ideally in view of guests, so guests feel comfortable that every
effort is being made to maintain hygiene protocols.
Guest Queuing
Any area where guests queue will be marked with proper distancing, including check-in, check-out,
and lobbies.
Back-of-House
Physical distancing protocols will be used in the receiving areas, employee locker areas, prep areas,
kitchen and other high-density areas in order to ensure proper physical distancing. In practice, this
means:
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Guest Considerations
● Sanitizing dispensers to be placed on the restaurant floor
● Signage to be placed on the dispenser encouraging guests to sanitize before seating
➜ Bar
Employee PPE & Hygiene
● Managers to ensure sanitization protocols are being followed at appropriate intervals and log
critical/timestamp touch points
● POS terminals to be sanitized between uses and after each shift
● Dining tables, bar tops, stools and chairs to be sanitized after each use with a spray
disinfectant
● Condiments to be served in single-use containers (either disposable or washed after each
use)
● Menus to be sanitized after each use or single use
● All menus must be single-use disposable or printed on waterproof/cleanable paper
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● Existing porous placements to be replaced with single-use disposable or non-porous
placements that can be machine washed and sanitized after each use, or eliminated
Guest Considerations
● Touchless hand sanitizer dispenser and wipes available at each venue entrance
● All self-serve condiments and utensils to be removed and available from cashiers
● All straws to be wrapped and provided on request
● Napkin service to be suspended until further notice (no placing in a guest’s lap or refolding);
provide fresh napkin if one falls on the floor
●
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● Chefs, BOH, and FOH staff to manage physical distancing at entries, waiting areas and
queues (in additional to signage)
● Peak period queuing procedure to be implemented when guests are not able to be served
immediately
Guest Considerations
● Food to be served by bussers
● Prepackaged plastic flatware
➜ Kitchen / Prep
Employee PPE & Hygiene
● All BOH employees to wear aprons and hats (in addition to the general mask and glove
requirements)
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Procedure
1. Immediate notification to the management should occur when:
a. An employee is experiencing flu-like or COVID-19 symptoms
b. An employee has become aware that another employee is experiencing or displaying
flu-like or COVID-19 symptoms
c. An employee has knowledge that he or she was exposed to another individual who
has tested positive for COVID-19
d. An employee has become aware that another employee has knowledge that he or she
was exposed to another individual who has tested positive for COVID-19
2. The employee in question w ill be sent to a contracted facility for testing. After the employee
has been tested, he or she must go home and self- isolate. It is also recommended, but not
mandatory, that the employee contacts a healthcare provider.
3. After any suspected or confirmed COVID-19 case, the contact-tracing protocol will be
activated by management to determine potential exposure to other individuals. Management
will then review 48 hours from the report to determine potential exposure to others. Potential
exposure is defined as coming/being in contact with a suspected infected employee:
a. within three feet for five minutes or longer
b. within six feet for 10 minutes or longer
4. Any impacted employee identified during contact tracing will be sent to a contracted facility
for testing. After the employee is tested, he or she must go home and self-isolate
5. Any impacted work areas must be sealed off and be disinfected by the external
cleaning/sanitizing contractor.
6. After steps 1 – 5 have been completed, where applicable, management will activate an
interactive process:
a. Management will contact the impacted employee(s) via phone to conduct interview(s)
and coordinate completion of the questionnaire; and
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b. The impacted employee(s) will be asked to complete the “COVID-19 Questionnaire
Form” (attached, pg 15)
7. An email notification will be sent to the department’s management with statuses of the
impacted employee(s)
8. Impacted employee(s) will be placed on paid a Quarantine Sick Leave until returned to work
according to Company policies
9. Management will continue the interactive process with affected employee(s) as more
information is received including test results
10. Once test results are received, the affected employee(s) must immediately notify
management. If the impacted employee(s) results are negative, management will determine a
return-to-work date after the appropriate “COVID-19 Questionnaire Form” has been
completed
11. Employees on a Quarantine Sick Leave can only return to work after being cleared by
management and after the appropriate “COVID-19 Questionnaire Form” has been completed
12. After a return-to-work date has been established, management will notify the employee(s)
department managers
13. Positive COVID-19 test results notifications will be managed in accordance with the current
Safety and Sanitization guidelines. The General Manager is tasked with notifying the
restaurant’s leadership of a positive test result.
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6. Have you experienced, or are currently experiencing any of the following symptoms?
○ Measured fever
○ Cough
○ Shortness of breath or difficulty breathing
○ Muscle pain
○ Sore throat
○ Headache
○ New loss of taste or smell
○ Repeated shaking with chills
○ Other (Indicate below)
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1. Cough
2. Shortness of breath or difficulty breathing
3. Fever
4. Chills
5. Muscle pain
6. Sore throat
7. New loss of taste or smell
Returning to Work
If you are excluded from work for having COVID-19, you will not be able to return to work until more than 14
days have passed or you have a physician's authorization that you are no longer a risk to the public or your
co-workers or your co-workers and management approval is granted.
Agreement
I understand that I must:
1. Report when I have or have been exposed to any of the symptoms of COVID-19 listed above; and
2. Comply with work restrictions and/or exclusions that are given to me
I understand that if I do not comply with this agreement, it may put my job at risk.
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