សកលវិទ្យាល័យវវវសទន

ើ
WESTERN UNIVERSITY

Topic: Workforce Diversity

Subject: Organization Behavior

Lecturer’s name : YEUN SOPHEARITH

Major: Management

Year III, Semester I, Room: 405

Mr. Peng Chhaihuo
 I Introduction

Workforce diversity mean that the organization are becoming

more heterogeneous mix of the people in the term of gender,
age, ethnicity and the sexual orientation.

One of the major challenges facing manager in 21st century

will be coordinating work efforts of diverse organizational
member in accomplishing organization goal.
 I Introduction
 Workforce diversity has
increased in the recent years
and it has both the positive
and as well as the negative
effect on the organization. It
effect the organization as a
social responsibility because
in the famous organization
there is a quota for workforce
diversity.
 I Introduction
 Secondly workforce diversity increase the skill available in
the company.

People from the different culture can bring a new innovation in

the culture of organization.
On the other hand
workforce diversity may also enhance the cultural conflicts for
example language differences, religious belief and other
discrimination.
 II Managing workforce diversity

Managing workforce diversity: important trends, such as the increasing

number of ethnic women, ethnic minorities, and physically and mentally
challenged people in the workforce, require a more flexible set of policies
and practices.
III Two Major Form of Diversity
III Two Major Form of Diversity
Form Of Diversity:
1) Surface-level diversity
Human Differences that are easily
visible to us, such as differences
in ethnicity, race, age, sex, gender
and other social and observable
features.
2) Deep-level diversity
Differences in values, personality,
and work preferences that become
progressively more important for
determining similarity as people get
to know one another better
IV Types of diversity

Race and
Stereotyping
Ethnicity

Gender Sexual Age

Orientation

Social Identity
Disability
Theory
V Benefit of Diversity in the Workplace
 VI How to manage a diverse workforce
Step 1
Confirm that all of your personnel policies from hiring to promotions and raises are
based on employee performance. Avoid allowing tenure, ethnic background or any
other kind of category into your human resources policies. Managing a diverse
workplace begins with strong policies of equality from the company. Once these
policies are in place, the company can begin implementing diversity measures
throughout the entire organization.
Step 2
Rate the qualifications of the candidate based on the quality of his experience, not age
or any other category, when hiring. When you hire a diverse but qualified workforce
you are on the right track towards being able to manage the diversity in your company.
Step 3
Encourage diversity when creating teams and special work groups within the company.
If a manager creates a work group that does not utilize the skills of the most qualified
employees, then insist that the group be changed to include all qualified staff
members.
 VI How to manage a diverse workforce

Step 4
Treat complaints of favoritism or discrimination seriously. Encourage employees to
report all instances of discriminatory behavior, and have a definitive process in place
for investigating and dealing with these issues.
Step 5
Hold quarterly trainings for the entire staff on the benefits of diversity in the
workplace. Encourage discussions at these meetings on how the company can better
manage workplace diversity.
VII Conclusion

A workforce diversity is a reflection of changing world and

marketplace. Diverse work team bring high value to organizations.
Respecting individual differences will benefit the workplace by
creating a competitive edge and increasing work productivity.
Diversity management benefits associates by creating fair and safe
environment where everyone has access to opportunities and
challenges.
VIII References

 Human Resource Initiative Author Susan E.Jackson

 Mangement 7th Edition Author Robbins, Mary coulter
 www.slideshare.com
 www.business.blurtit.com
 Sakran and fate (senior students of bbs 3rd)
 www.talentlyft.com/en/blog/article/244
Thank you
Q&A