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Whirlpool Calypso Dryer Tech - Sheet / Service Manual 8541836
Whirlpool Calypso Dryer Tech - Sheet / Service Manual 8541836
Whirlpool Calypso Dryer Tech - Sheet / Service Manual 8541836
DISPLAY FAULT/ERROR CODES If a flashing E3 appears in the display, unplug dryer or disconnect
power. Check the component part numbers of the control panel/
touchpad assembly and the electronic control assembly to see if they
EXPLANATION AND RECOMMENDED
DISPLAY DESCRIPTION match the part numbers in the chart, page 3. Replace either
PROCEDURE
component if they are incorrect.
“PF” flashes after a power failure while the If the component part numbers are correct, plug in dryer or reconnect
POWER dryer is running. Press Start to continue the
PF FAILURE cycle, or press Stop/Cancel to clear the
power, reenter the Diagnostic Test mode above, and proceed with
the following Console Switches and Indicators Test. The display will
display.
always display the “E3”. The indicator LEDs should go off as the
“E1” flashes if the thermistor is open. touchpads are pressed. If the LEDs do not turn off, replace the
E1 THERMISTOR OPEN See TEST #3a, page 5.
touchpad assembly. If all LEDs function properly, proceed to
TEST #5, page 6.
THERMISTOR “E2” flashes if the thermistor has shorted.
E2 SHORTED See TEST #3a, page 5. Test Mode Functionality
“E3” flashes when there is a keyswitch or When the control is in the Diagnostic Test mode, every input change
USER INTERFACE
software mismatch. This error code will ONLY of state will result in a beep, including the Door Switch, and the
E3 OR SOFTWARE appear when in the Diagnostic Test mode.
MISMATCH Moisture Sensor (short/open Sensor will result in a beep).
See TEST #5, page 6.
NOTE: A moistened finger or damp cloth may also be used.
Refer to table on next page to test console touchpad.
If pressing any of the above touchpads does not result in the correct action, refer to TEST #5, page 6.
N.C. P2-7
ELECTRONIC
CONTROL NC
RED BLACK RED/WHITE RED
HIGH LIMIT
THERMAL CUT-OFF THERMOSTAT HEATER
(TCO) 350° F (176° C) 250° F (121° C) 7.8-11.8
Console
White Blue Light Motor Mounting Heater Red/ Open
Drum Size: Drum Speed:
Blue Relay Screw Relay Black White Black
Green/
Yellow Black Open Yellow/Red 7.4 cubic feet 51.5 ± 3 RPM CW
N.O.
Start Winding
COM Main Winding
Red Red
Electronic Control
Pluggable Drive
PART PART
COMPONENT COMPONENT Motor Switch
NUMBER NUMBER
Console Panel/Touchpad Assembly Thermal Cut-Off 3977394
for White Model: GEW9868KQ 3978825 Thermal Fuse 3392519
Contacts
for Bisque Model: GEW9868KT 3978825 Heat Element Assembly 3392661
Function 1M 2M 3M 5M 6M
for Graphite Model: GEW9868KL 3978826 High Limit Thermostat 3390291
3978916/ Drive Motor 8538263 Start
Electronic Control Assembly
3980061
Thermistor - NTC 10k Ohms 3976615 Run
Main Harness 8529981
Wire Harness, Moisture Sensor (w/MOVs) 3406653 = Contacts closed
Door Switch 3406107
Belt Switch 8066134 Centrifugal Switch (Motor)
TROUBLESHOOTING GUIDE 4. In a similar way, check which terminal of ➔ Access and check the belt switch and
the plug is connected to the left-most motor. Carefully remove the drum belt
PROBLEM POSSIBLE CAUSE / TEST contact on the terminal block and make a from the spring-loaded belt switch
NOTE: Possible Cause/Tests MUST be performed note of it. This will be L1 (black wire) in pulley, gently letting the belt switch
in the sequence shown for each problem. the wiring diagram. See figure 1. pulley down. See figure 2.
1. Supply connections. See ➔ When this is found, go to step 5.
WON’T POWER UP. TEST #1 below. Belt Switch
(No response when ➔ If neither of the plug terminals have Pulley
touchpads are 2. Check harness connections.
3. Touchpad/LED assembly. continuity with the left-most contact of
pressed.)
See TEST #5, page 6. the terminal block, replace the power
WON’T START 1. See TEST #1 below. cord and test the dryer.
CYCLE. 2. Check harness connections. 5. Access the electronic control without
1. Check Stop/Cancel disconnecting any wiring to it.
touchpad. See TEST #5,
page 6. 6. With an ohmmeter, check for continuity
between the L1 terminal of the plug Drum Belt
WON’T SHUT OFF. 2. Touchpad/LED assembly.
See TEST #5, page 6. (found in step 4) and P1-5 (black wire)
3. Moisture Sensor. on the electronic control.
See TEST #4, page 6. ➔ If there is continuity, go to step 7.
CONTROL WON’T Touchpad/LED assembly.
ACCEPT ➔ If there is no continuity, check that Figure 2. Carefully remove drum belt.
SELECTIONS. See TEST #5, page 6. wires to the terminal block are
1. Motor. See TEST #2 below. mechanically secure. If so, repair or
WON’T RUN. replace the main wire harness and ➔ Remove the white connector from the
2. Check harness connections.
test the dryer. drive motor switch. See figure 3.
1. Heater. See TEST #3,
page 5.
WON’T HEAT. 7. Check for continuity between the neutral
2. Check harness connections. Drive Motor
(N) terminal of the plug and P1-2 (white Switch
3. Check installation. wire) on the electronic control.
HEATS IN AIR Thermistor. See TEST #3c,
CYCLE. page 6. ➔ If there is continuity, go to step 8. White Connector
SHUTS OFF ➔ If there is no continuity and the
Moisture Sensor. See TEST #4,
BEFORE CLOTHES mechanical connections of the wire
ARE DRY. page 6.
are secure, repair or replace the main
wire harness.
8. Replace the electronic control.
TROUBLESHOOTING TESTS
9. If the dryer still does not operate, replace
the console panel/touchpad assembly.
TEST #1
Supply Connections
TEST #2 Figure 3. Remove white connector.
This test assumes that proper voltage is Motor Circuit Test
present at the outlet, and visual inspection
indicates that the power cord is securely This test will check the wiring to the motor ➔ If motor and harness connections
fastened to the terminal block. and the motor itself. The following items are appear good, remove the white
part of this system: connector from the drive motor switch
1. Unplug dryer or disconnect power. and check resistance of motor’s Main
– Harness connection
2. Remove the cover plate from the back of and Start winding coils as shown on
the dryer. – Thermal fuse page 3 and in the table below.
– Belt/belt switch NOTE: Main and Start winding coils must
3. With an ohmmeter, check for continuity
between the neutral (N) terminal of the – Motor be checked at the motor.
plug and the center contact on the – Door switch
terminal block. See figure 1. RESISTANCE CONTACT POINTS
– Electronic control (See ESD WINDING
(Ω) OF MEASUREMENT
information, page 1)
Power Cord Terminal Block MAIN 2.4–3.6 Ω 4 to 5
Plug L1 1. Unplug dryer or disconnect power.
N START 2.4–3.8 Ω 4 to 3
2. Access the electronic control and
measure the resistance across P1-3 and ➔ If the resistance at the motor is
P1-4. correct, there is an open circuit
➔ If resistance across P1-3 and P1-4 is between the motor and electronic
in the range of 1 to 6 ohms, replace control. Check for failed belt switch.
COM
the electronic control. 4. Check the belt switch by measuring
➔ Otherwise, go to step 3. resistance between the belt switch wires,
Figure 1. Plug-to-terminal connections as shown in figure 4, while pushing up
for electric dryer. 3. Check the wiring and components in the
the belt switch pulley.
path between these measurement points
by referring to the wiring diagram, page 3. ➔ If the resistance reading goes from
➔ If there is no continuity, replace the infinity to a few ohms as pulley arm
power cord and test the dryer. ➔ Check the thermal fuse. See TEST
closes the switch, belt switch is OK. If
#3b, page 6.
➔ If there is continuity, go to step 4. not, replace the belt switch.
4. Locate the two metal sensor strips on the 8. Measure the resistance across the pins
TEST #3b face of the lint screen housing. Bridge of the mating connector. If a small
Thermal Fuse Test these strips with a wet cloth or finger. resistance is measured here, replace this
➔ If a beep is heard and a software harness (Main Wire Harness).
1. Unplug dryer or disconnect power.
revision number is displayed on the 9. Measure the resistance
2. Access the thermal fuse by removing the
console, the sensor passes the test. across each of the outermost
toe panel. The thermal fuse is wired in
Go to step 5. contacts and the center
series with the dryer drive motor.
➔ If not, unplug dryer or disconnect terminal (ground connection).
➔ If the thermal fuse is open, replace it.
Check for failed thermistor, shorted
power. Access the moisture sensor ➔ If a resistance less than infinity is
wires by removing the toe panel and measured, replace this component
heat element, blocked vent or other
disconnecting the sensor wires from (Wire Harness, Moisture Sensor).
cause of failure. See figure 5, page 5.
the harness. See figure 6. Go to
10. If moisture sensor diagnostic test
step 9.
passes, check the thermistor: Perform
TEST #3c 5. Unplug dryer or disconnect power. TEST #3a, page 5.
Thermal Cut-Off Test Access the electronic control and ➔ If the problem persists after replacing
remove the connector P2. Measure the the moisture sensor and thermistor,
If the dryer does not heat, check the status
resistance across terminals 1 (yellow/red replace the electronic control.
of the thermal cut-off.
wire) and 2 (black wire).
1. Unplug dryer or disconnect power. ➔ If the ohmmeter does not indicate
2. Access the thermal cut-off by first (infinity) open circuit, go to step 6. TEST #5
removing the toe panel. ➔ Otherwise, measure the resistance
Touchpad and LED Test
3. Using an ohmmeter, check the continuity between pins 1 and 2 of connector Refer to the Diagnostic Test, page 1 and
across the thermal cut-off. See figure 5, P2 on the electronic control. If a activate the Diagnostic Test mode. Check
page 5 for location. resistance less than 1 MΩ is for the following situations:
measured, inspect the control board
➔ If the thermal cut-off is open, replace ✔ None of the LEDs light up
for any debris bridging these pins. If
the thermal cut-off and high limit
thermostat. In addition, check for
no debris, replace the electronic ✔ A particular group of LEDs does
control. not light up
failed heat element, or blocked or
improper exhaust system. 6. Access the moisture sensor by removing ✔ A single LED does not light up
the toe panel. Disconnect the sensor ✔ No beep sound is heard
from the wire harness. See figure 6.
TEST #4 ✔ No dryer function is activated
Moisture Sensor Test when a particular touchpad is
pressed
NOTE: This test is started with the machine
Drum ✔ E3 error code is displayed
completely assembled.
This test is performed when an automatic None of the LEDs light up:
cycle stops too soon, or runs much longer 1. See Diagnostic Guide section, page 1.
FRONT
than expected.
2. Visually check that connectors P3 and
NOTE: Dryer will shut down automatically P4 are inserted all the way into the
after 2½ hours. electronic control. If these connections
The following items are part of this system: are good, perform the checks described
in Checking Touchpad Function box,
– Harness/connection page 7.
– Metal sensor strips Harness A particular group of LEDs does not
– Electronic control (See ESD Connection light up:
information, page 1)
Blower A group or combination of LEDs share a
1. Plug in dryer or reconnect power. common electronic connection. If this
Housing
2. Enter the Diagnostic Test mode. See connection is open, all of the LEDs in the
procedure, page 1. group will be disabled. Replace the console
panel/touchpad assembly.
3. Open the dryer door. If a beep tone is
heard and a software revision number is A single LED does not light up:
displayed on the console as soon as the
door is opened, a short circuit exists in Figure 6. Disconnect sensor from wire Press the touchpad associated with the LED
the moisture sensor system. harness. several times. If the LED does not light up, the
LED has failed. Replace the console
➔ If this doesn't happen, go to step 4. panel/touchpad assembly.
7. Measure the resistance
➔ Otherwise, go to step 5. across the outermost No beep sound is heard:
NOTE: Over drying may be caused by a contacts of the cable that
includes the two red MOVs. If the associated LEDs do light up, it is
short circuit in the sensor system.
possible that the beeper circuit has failed.
➔ If a small resistance is measured, Check touchpad functioning (see box, page 7)
replace this component (Wire before replacing the electronic control.
Harness, Moisture Sensor).
➔ Otherwise go to step 8.
Before replacing the electronic control, check for TOUCHPAD + LEAD – LEAD
proper touchpad functioning as follows:
Heavy Duty P3-14 P3-11
■ Unplug dryer or disconnect power. Towels/Cotton P3-14 P3-9
■ Remove connectors P3 and P4 from the Normal P3-13 P3-11
electronic control (see electronic control
Bulky Items P3-13 P3-10
illustration, page 3).
Casual P3-12 P3-11
■ Using the table at right, measure the
Delicate P3-12 P3-10
resistance across the switch when the
touchpad is pressed. More Dry P3-14 P3-8
Less Dry P3-14 P3-7
NOTE: The meter must be connected with the
proper polarity. Timed Dry P3-13 P3-9
Rack Dry P3-14 P3-10
➔ If the meter responds to the touchpad being
Touch Up P3-12 P3-9
pressed, it indicates the touchpad is
operating. The touchpad is a momentary Temp P3-12 P3-8
connection, so the meter can respond only Cycle Signal P3-12 P4-2
while the touchpad is being pressed. Wrinkle Shield P3-13 P3-8
➔ If any switches fail this test, replace the More Time P3-13 P3-7
console panel/touchpad assembly. Less Time P3-12 P3-7
➔ If all switches test OK, replace the Stop/Cancel P3-13 P4-2
electronic control (see below). Start P3-14 P4-2
No dryer function is activated when ELECTRONIC CONTROL 3. Remove the console mounting screw,
a particular touchpad is pressed: REMOVAL OR located near the transformer. See
electronic control illustration, page 3.
If the associated LEDs do light up, it is REPLACEMENT
possible that the electronic control has failed. 4. Push the mounting legs on both sides of
NOTE: Be sure to perform the Diagnostic the electronic control toward each other.
Check touchpad functioning (see box above)
before replacing the electronic control. Test before replacing the electronic control. Lift the electronic control away from the
See page 1. bracket.
E3 error code is displayed:
IMPORTANT: Electrostatic (static To replace electronic control:
If the E3 error code is displayed, there is a
electricity) discharge may cause 1. Attach electronic control mounting legs
user interface or software mismatch. It is damage to electronic control
possible that a component on the keyswitch or to the bracket.
assemblies. See page 1 for details.
the electronic control has failed. Check 2. Insert the console mounting screw into
touchpad functioning (see box above) before To remove electronic control: the hole near the transformer. See
replacing the electronic control. electronic control illustration, page 3.
1. Unplug dryer or disconnect power.
3. Plug all connectors into the electronic
2. Remove all connectors from the
control.
electronic control.
4. Plug in dryer or reconnect power.
D314,262