4DEP F301A(19)

CIPD Assessment Activity Template

Title of unit/s Developing Yourself as an Effective Human Resources or Learning

and Development Practitioner
Unit No/s 4DEP

Level 4

Credit value 4

Assessment Written, Discussion

method
Expiry date September 2020

Learning outcomes:
1. Understand the knowledge, skills and behaviours required to be an effective HR or
L&D practitioner.
2. Know how to deliver timely and effective HR/L&D services to meet users’ needs.
3. Be able to reflect on own practice and development needs and maintain a plan for
personal development.

All activities should be completed Assessment

Criteria
Activity 1
(Note: The CIPD 2018 Profession Map can be accessed at:
https://peopleprofession.cipd.org/profession-map)

Write a report in which you:

 briefly summarise the CIPD 2018 Profession Map (i.e. the values, 1.1
core knowledge, core behaviours and specialist knowledge areas)
 identify the specialist knowledge area(s) which you consider most
relevant to your own (or other identified) HR/L&D role and comment
on the relevance of the knowledge standard (at foundation or
associate level) to your role.

Activity 2
With reference to your own (or other identified) HR/L&D role, outline how an
HR/L&D practitioner should ensure the services they provide are timely and
effective. You should include:
 understanding customer needs (include examples of 3 different
customers and 1 need for each, and explain how you would prioritise 2.1
conflicting needs)
 effective communication (include examples of 3 different
communication methods and the advantages and disadvantages of 2.2
each)
 effective service delivery (include: delivering service on time,
delivering service on budget, dealing with difficult customers, 2.3
handling and resolving complaints).

Activity 3
 Undertake a self-assessment against selected areas of the CIPD
2018 Profession Map (at least one specialist knowledge area and one 3.2
core behaviour area (both at either foundation or associate level))
and identify areas for your further development.
National Assessment Bank – Foundation Level – August 2019
4DEP F301A(19)

 Using a template, such as the student template provided at:

https://www.cipd.co.uk/learn/cpd/cycle, devise a plan to meet your
development needs, including those identified above, and the
achievement of your CIPD qualification. The plan should be for a 3.4
minimum of 6 months.
 Discuss your plan with (or provide a written explanation for) your
tutor, explaining why you believe CPD to be important and explaining
at least 2 of the options you considered for meeting your development 3.1
needs.
3.3
Activity 4
 During the period of your studies, reflect on your performance against
the plan, including learning gained from each unit of your
qualification, and add reflective comments to the plan. As you
progress, identify any further development needs and revise your
plan accordingly. 3.5

Evidence to be produced

Activities 1 & 2
Report of approximately 1500 words.

Activity 3
A Development Plan/Record
Tutor’s written confirmation that the Development Plan has been discussed (OR a written
explanation from the candidate).

Activity 4
Written records of on-going reflection and, where appropriate, revision of the plan to include
further development needs and solutions. (NB: Activity 4 will therefore not be complete until
the end of the programme.)

National Assessment Bank – Foundation Level – August 2019