Lecture No 7

19/03/2020 Negotiating Techniques

Task
1) Watch a video
The Power of Listening in negotiations by William Ury,
cofounder of Harvard’s Program on Negotiation, is one of
the world’s best-known and most influential experts on
negotiation.
https://www.youtube.com/watch?v=saXfavo1OQo 15:40
Home Assignment
1) Write a reflection on the TED talk
(5-6 paragraphs, Times New Roman, size 12)
 Answer all the questions below
 Send your Word Document to ingaezera@inbox.lv
by 20/03 11:59 PM

2) Read the information about 10 Negotiating Techniques
(see Attachment and/or any other material) and make a
plan for your monologue 7 Effective Negotiating
Techniques
2) Record a 2:30 min video 7 Effective Negotiating
Techniques
 Explain the concepts
 Mention examples
 Make it informative, interesting, inspiring
 Practise your speech (remember the tips and criteria
for the Elevator’s Pitch)
 Send your recordings via WhatsApp by 20/03

Reflection on the TED talk: 4 Cs (connections, concepts, challenge, changes) 5-6 paragraphs
1) What connections do you draw between the talk and your own life? Why is this talk relevant/irrelevant to your career/work? Explain Why?
How? Reasons/examples
2) What key concepts or ideas do you think are important and worth holding on to from the talk?
3) What ideas, positions or assumptions do you want to challenge or argue within this talk?
4) What changes in attitudes, thinking, or action are suggested by the talk, either for you or others?
5) Practice time. …. ( Extract from the video. …..I invite you to start this chain reaction today right here, right now. In your next conversation give
your conversation partner full attention and listen to the human being behind the words. One of the biggest gifts we can give to anyone is the is
the gift of being heard. Watch the simple power of listening now. We can transform our relationships, our families, and our world for the better,
ear by ear.) Describe your listening experience with face-to-face/online conversations (write 1-2 paragraphs)
 pay full attention to the conversation partner
 listen to the information behind the words (pay attention to the body language, gestures, posture, facial expression, intonation of the voice,
pace, etc.)
 your conclusions about the listening skills, how an effective listener can influence the communication/negotiating process, etc., practical
tips