Attended RPA - Automation that interacts in real time with humans who initiate and control

robot tasks, generally associated with front-office, agent- led activities.

Unattended RPA - Automation that replaces a complete human function in a ‘lights-out’

manner, creating a virtual workforce, generally associated with back-office activities.

RPA Benefits

 Better accuracy
 Improved Compliance
 Fast Cost Savings
 Super Saleable
 Increased Speed and Productivity

1. Artificial Intelligence
It is the science and engineering of making intelligent machines, especially intelligent
computer programs. It is related to the similar task of using computers to understand human
intelligence, but AI does not have to confine itself to methods that are biologically
observable.

Intelligence is the computational part of the ability to achieve goals in the world. Varying
kinds and degrees of intelligence occur in people, many animals and some machines.

Artificial intelligence (AI) is wide-ranging branch of computer science concerned with

building smart machines capable of performing tasks the typically require human
intelligence. AI is an interdisciplinary science with multiple approaches, but advancements in
machine learning and deep learning are creating a paradigm shift in virtually every sector of
the tech industry. 

Four different approaches that have historically defined the field of AI: 

1. Thinking humanly
2. Thinking rationally
3. Acting humanly
4. Acting rationally

The first two ideas concern thought processes and reasoning, while the others deal with
behaviour.
Some of the examples include

 Smart assistants (like Siri and Alexa)

 Disease mapping and prediction tools
 Manufacturing and drone robots
 Optimized, personalized healthcare treatment recommendations
 Conversational bots for marketing and customer service
 Robo-advisors for stock trading
 Spam filters on email
 Social media monitoring tools for dangerous content or false news
 Song or TV show recommendations from Spotify and Netflix

An agent is anything that can be viewed as perceiving its environment through sensors and
acting upon that environment through actuators
Human agent: eyes, ears, and other organs for sensors; hands, legs, mouth,
and other body parts for actuators

Robotic agent: cameras and infrared range finders for sensors ,various motors for