BSBMGT615 Student Assessment Pack PDF

ASSESSMENT SUMMARY SHEET
This sheet is marked by the assessor and used as a final record of student competency. All student submissions
(outlined below) are to be attached to this cover sheet before placing on the students file. Student results should not
to be entered onto the Student Database unless all relevant paperwork is attached to this form.
Student Name:
Student ID No:
Final Completion Date:
Unit Code: BSBMGT615
Unit Title: Contribute to organisation development
Result
S = Satisfactory
Please attach the following documentation to this form NS = Not Satisfactory
C = Competent
NYC = Not Yet Competent
Assessment 1 Written Test ❑ Answers ❑ Checklist S | NS
Assessment 2 Case Study ❑ Report ❑ Checklist S | NS
Assessment 3 Observation ❑ Evidence Document ❑ Checklist S | NS
Assessment 4 Role Play ❑ Evidence Document ❑ Checklist S | NS
Final Assessment Result for this unit C / NYC
Student Declaration: I declare that I have been Assessor Declaration: I declare that I have conducted
assessed in this unit, and I have been advised of my a fair, valid, reliable and flexible assessment with this
result. I also am aware of my appeal rights. student, and I have provided appropriate feedback
Name: _____________________________ Name: ______________________________
Signature: _____________________________ Signature: ______________________________
Date: ____/_____/_____ Date: ____/_____/_____
Administrative use only
❑_______________
Entered into Student Management Database
Date Initials
Five Diamonds Group Pty Ltd T/A Glen Institute CRICOS Code: 03632K RTO Code: 41380
Version: 1.0 Page 1 of 16
BSBMGT615 Contribute to organisation development
ASSESSMENT 1 COVER SHEET
This form is to be completed by the student and must be attached with the assessment task. All the information written
into the form must be correct as the same information would be used to process and declare results. If unsure about
any field in the form, please contact your assessor.
Student Name:
Student ID No:
Assessment submission date
Unit Name: Contribute to organisation development
Please attach the following documentation to this form Result
Assessment No: 1 Satisfactory / Not Satisfactory
Assessment Type: Written Test
Assessor Feedback:
Student Plagiarism Declaration: By submitting this assignment to the college I declare that this
assessment task is original and has not been copied or taken from another source except where this work
has been correctly acknowledged. I have made a photocopy or electronic copy of my assessment task,
which I can produce if the original is lost.
Assessor: I declare that I have conducted a Student: I have received, discussed and accepted my
fair, valid, reliable and flexible assessment with result as above for this unit and I am aware of my appeal
this student, and I have provided appropriate rights.
feedback.
Signature:....................................................
Signature:..........................................................
Date:.............................................................
Date:..................................................................
ASSESSMENT 1 – WRITTEN TEST
Student Instructions: Time: 1 Hour
This is a closed book written assessment. In the time allocated, you are to answer all of the following questions.
Make sure you:
• Print Clearly
• Answer all questions
• Do not use any sheet to answer other than the provided
• Use only black or blue pen to write assessment
• Ask your assessor if you do not understand a question. Whist your assessor cannot tell you the answer, he/she may be able to re-word
the question for you
• Do not cheat. Anyone caught cheating will automatically be marked Not Yet Competent for this unit. There are NO EXCEPTIONS to
this rule.
Q1 State the role of the following aspects in relation to organisational development:
o Change Management
o Consultation
o Evaluating the Process and Outcomes
o Generating Ideas and Options
o Managing Conflict and Resolving Problems
Change Management:
Consultation:
Evaluating the Process and Outcomes:
Generating Ideas and Options:
Managing Conflict and Resolving Problems:
Q2 Describe how organisational behaviour and dynamics are relevant to planning and
implementing organisational development.
Q3 List the Legislation Acts that majorly impacts on organisational development and change
management.
Q4 List five aspects of organisational culture that can affect organisational development and describe how
to address each.
1:
2:
3:
4:
5:
ASSESSMENT 1 CHECKLIST
Questions Satisfactory
Question 1  Yes  No
RESULT: S | NS
S= Satisfactory |
NS= Not Satisfactory
Student Name:
Student ID No:
Assessment Type: Case Study
Assessor Feedback:
fair, valid, reliable and flexible assessment with result as above for this unit and I am aware of my
this student, and I have provided appropriate appeal rights.
feedback.
Signature:....................................................
Signature:..........................................................
Date:.............................................................
Date:..................................................................
ASSESSMENT 2 – CASE STUDY
SCENARIO: Bounce Fitness is a business in fitness industry like a gym. During its
expansion, Bounce Fitness left the Centres to function as independent autonomous units. But
then, in the interests of increasing customer satisfaction, Bounce Fitness later decided to
standardise the (common) way in which the Centres operate. Few complaints received from
clients/customers has lead to make this change happen.
Now Bounce Fitness top management intend to use the same systems which will be
developed and documented in Head Office, the same customer service techniques, and the
same fitness class routines which will be changed monthly and again issued through Head
Office. It means more unified operations protocol, rather diversified.
The Board and Executive are very keen but expect resistance from the Personal Trainers who
all believe that they create better routines than the Head Office could. The Centres, staff, and
clients have not been informed yet. This is because of timings of operations, customer service
protocol, sales target and customer engagement benchmarks to be achieved, which has been
designed by the head office.
You have been given with the responsibility of developing a detailed organisational
development plan for this initiative which clearly addresses what strategic planning is to be
developed and why and how development will occur.
OBJECTIVE: You have to develop a strategic plan to implement the change. Prepare a
report that states how this strategic plan complies to organisational development plan and
the communication plan relating to devised changes.
SUBMISSION: Submit a report in printing with estimate of 600 – 1000 words of standard
format. Encouraged to use charts and diagrams. Encouraged to use similar case studies
research to construct the report.
Whilst undertaking the task :- Satisfactory

accurately analyse strategic plans to determine organisation development needs
and objectives?  Yes  No
consult with relevant groups and individuals to profile the organisation's culture and
readiness for organisational development?  Yes  No
determine who will appropriately take key roles in the organisational development
process and confirm their commitment?  Yes  No
collect and analyse data on areas of the business experiencing problems or that
need realignment?  Yes  No
Did the Learner determine and agree on objectives and strategies for
organisational development?  Yes  No
consider change management techniques required to achieve the workplace culture

outcomes and build them into the organisation development plan?  Yes  No
develop communication / education plans to achieve communication objectives in

relation to the desired work environment and desired approach to problem solving and  Yes  No
developmental activities?
identify and implement consultative processes to maximise participation in the
organisation development process?  Yes  No
undertake team development and training activities to develop collaborative

approaches to problem solving and development?  Yes  No
facilitate groups to articulate problems and to propose means for resolving the
problems?  Yes  No
identify and implement consultative processes to maximise participation in the

organisation development process?  Yes  No
undertake team development and training activities to develop collaborative

approaches to problem solving and development?  Yes  No
facilitate groups to articulate problems and to propose means for resolving the
problems?  Yes  No
Did the Learner undertake surveys to identify any loss of support for organisation
development program and activities?  Yes  No
maintain regular team meetings and individual feedback in accordance with

communication plan?  Yes  No
achieve the set out activities and interventions in the organisation development plan
and maintain, evaluate, and modify them as required?  Yes  No
ensure senior management reinforces organisation development program by ongoing

messages of support and appropriate resource allocation?  Yes  No
evaluate organisation development plans  Yes  No

in terms of costs and benefits, including opportunity costs?
RESULT: S | NS
S= Satisfactory |
Student Name:
Student ID No:
Assessment Type: Observation
Assessor Feedback:
feedback.
Signature:....................................................
Signature:..........................................................
Date:.............................................................
Date:..................................................................
ASSESSMENT 3 – OBSERVATION
SCENARIO: To conduct a brainstorming session within your training group as specified by

the Assessor. The topic must be one beneficial to the development of your organisational
development plan and approved by your Assessor before use.
OBJECTIVE: You have to take in to account a topic that is leading to organization

development or continuous improvement process. It may be a technical or management
aspect of improvisation. You may refer to internet research to find a topic and then you
demonstrate your skills relevantly. The brainstorming must last ten minutes and, as the
facilitator, you must ensure that all the points mentioned in the criteria listed in the checklist.
SUBMISSION: Your Assessor will complete this checklist table as they observe your
brainstorming session, and you must stand satisfactory in all the points. You will be provided
with an A4 size white sheet and you should have a handwritten points, recordings and
observations you have listed based on the topic of discussion happened.
The meeting room must be comfortable and prepared before the
participants arrive.  Yes  No
Nominate a recorder to write the ideas on a flip chart, data

projector, or whiteboard as they are called out.  Yes  No
Define the problem concisely and clearly. Describe any criteria that
must be met. Explain that the purpose is to generate as many ideas as  Yes  No
possible.
Allow time for people to develop their own ideas at the
commencement of the session.  Yes  No
Request that individuals call out their ideas and ensure that all get equal
time and opportunity.  Yes  No
Encourage everyone to build on the ideas of others or use them as a base

to build new ideas.  Yes  No
Enthusiastic, uncritical attitudes must be fostered among the group.

Work hard to get everyone to think of ideas and share – especially the  Yes  No
quiet ones.
It is essential that no one criticises or evaluates the ideas of anyone
or themselves during the session because it will close down the  Yes  No
creativity.
Encourage people to have fun. Look for crazy off-the-wall ideas, madly
impractical, and totally practical.  Yes  No
Do not let the session get bogged down on one idea for too long.  Yes  No
RESULT: S | NS
S= Satisfactory |
Student Name:
Student ID No:
Assessment Type: Observation
Assessor Feedback:
feedback.
Signature:....................................................
Signature:..........................................................
Date:.............................................................
Date:..................................................................
ASSESSMENT 4 – ROLE PLAY
SCENARIO: You are required to demonstrate your ability to interact with staff to improve their
performance. Your Assessor will act as a team member who has displayed resistance to
learning the new routines (changes) supplied by Head Office and continues to use their own.
You need to choose a technique to encourage and get the consent of the team member (staff
/ employee) to support the introduced development and adapt the constructive change.
You may choose the simulated business scenario or as your workplace.
Your Assessor will complete this table as they observe your presentation
OBJECTIVE: The brainstorming should run between 5-6 minutes and, you must ensure that
all the points mentioned in the criteria listed in the checklist.
Your Assessor will complete this checklist table as they observe your brainstorming session,
and you must stand satisfactory in all the points.
SUBMISSION: You must provide an A4 size sheet handwritten response as evidence of

performance. You would need to note the change introduced and the points of resistance
factors from the employee, and your attempt of negotiation.
Aligned team members around organisational strategy and values.  Yes  No
Built unity in a time of change.  Yes  No
Explained the subj ect clearly and effectively  Yes  No
Answered questions appropriately and accurately.  Yes  No
Professional communication conducted and  Yes  No
Persuasive and influential.  Yes  No
Encouraged ‘buy-in’.  Yes  No
Listened carefully and answered accurately.  Yes  No
RESULT: S | NS
S= Satisfactory |

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ASSESSMENT SUMMARY SHEET

Final Completion Date:

Unit Code: BSBMGT615

Unit Title: Contribute to organisation development

Assessment 1 Written Test ❑ Answers ❑ Checklist S | NS

Assessment 2 Case Study ❑ Report ❑ Checklist S | NS

Assessment 3 Observation ❑ Evidence Document ❑ Checklist S | NS

Assessment 4 Role Play ❑ Evidence Document ❑ Checklist S | NS

Final Assessment Result for this unit C / NYC

Name: _____________________________ Name: ______________________________

Signature: _____________________________ Signature: ______________________________

Date: ____/_____/_____ Date: ____/_____/_____

Administrative use only

Assessment submission date

Unit Code: BSBMGT615

Unit Name: Contribute to organisation development

Please attach the following documentation to this form Result

Assessment No: 1 Satisfactory / Not Satisfactory

Assessment Type: Written Test

Make sure you:

Evaluating the Process and Outcomes:

Managing Conflict and Resolving Problems:

Assessment submission date

Unit Code: BSBMGT615

Unit Name: Contribute to organisation development

Please attach the following documentation to this form Result

Assessment No: 2 Satisfactory / Not Satisfactory

Assessment Type: Case Study

Whilst undertaking the task :- Satisfactory

consider change management techniques required to achieve the workplace culture

develop communication / education plans to achieve communication objectives in

undertake team development and training activities to develop collaborative

identify and implement consultative processes to maximise participation in the

undertake team development and training activities to develop collaborative

maintain regular team meetings and individual feedback in accordance with

ensure senior management reinforces organisation development program by ongoing

evaluate organisation development plans  Yes  No

Assessment submission date

Unit Code: BSBMGT615

Unit Name: Contribute to organisation development

Please attach the following documentation to this form Result

Assessment No: 3 Satisfactory / Not Satisfactory

Assessment Type: Observation

SCENARIO: To conduct a brainstorming session within your training group as specified by

OBJECTIVE: You have to take in to account a topic that is leading to organization

Nominate a recorder to write the ideas on a flip chart, data

Encourage everyone to build on the ideas of others or use them as a base

Enthusiastic, uncritical attitudes must be fostered among the group.

Assessment submission date

Unit Code: BSBMGT615

Unit Name: Contribute to organisation development

Please attach the following documentation to this form Result

Assessment No: 4 Satisfactory / Not Satisfactory

Assessment Type: Observation

You may choose the simulated business scenario or as your workplace.

SUBMISSION: You must provide an A4 size sheet handwritten response as evidence of

Aligned team members around organisational strategy and values.  Yes  No

Built unity in a time of change.  Yes  No

Explained the subj ect clearly and effectively  Yes  No

Answered questions appropriately and accurately.  Yes  No

Professional communication conducted and  Yes  No

Persuasive and influential.  Yes  No

Name: _ Name: __

Signature: _ Signature: __

Date: __/_/_ Date: /_/___