Blibiology:

1 ) Notes of Organization Behavior by MDIS.

2 ) Robbins, Stephen p. ,Organization Behavior 9th edition.( 2001)

3 ) R.Wayne Mondy and Shane R. Premeaux , Management –concepts, practices

and skills , 6 edition(1993)

4 ) George and Arnold weimerskirch , Total Quality Management

5 ) David , N.Griffiths , Management in a Quality Environment .

6 ) http://www.ars.usda.gov/afm/tqm/topic/topic1197.htm

7 ) http://www.analog.com/corporate/quality/management/tqm.htm

16