Professional Documents
Culture Documents
From Corruption To Modernity The Evolution of Romania's Entrepreneurship Culture
From Corruption To Modernity The Evolution of Romania's Entrepreneurship Culture
From Corruption To Modernity The Evolution of Romania's Entrepreneurship Culture
Sebastian Văduva
From Corruption
to Modernity
The Evolution
of Romania’s
Entrepreneurship
Culture
SpringerBriefs in Economics
The concept of the “business civil society” outlined in this volume, an outgrowth of
the traditional civil society, itself an old, yet misunderstood and underutilized con-
cept, is an attempt to provide a neutral, voluntary, and contingent space where pub-
lic politicians, administrators, theoreticians, et al., can meet and dialogue with their
counterparts from the private sector. The nations of Europe, including Romania,
have different civil traditions varying in their intensity, cultural heritage, scope of
activity, religious or nonreligious affiliation, etc., to the point that the civil society
means different things for different people. Western Europe has experienced over a
century of modern government involvement crowding out the efforts of traditional
civil society; while Romania, along with the other Eastern nations of the former
Soviet bloc, experienced almost a half-century of systematic efforts by communist
regimes to eradicate and control all spheres of voluntary, nongovernmental civil life.
To make matters worse, the inexperience and immaturity of Romanian society in the
early transition period after communism, particularly its so-called entrepreneurial
class, have discredited and abused the concept of civil society, utilizing it solely for
tax benefits and selfish purposes. Nevertheless, I hope my work will provide a hum-
ble impetus to both business and public administrators in both Romania and the
European Union to consider this complementary alternative to future public admin-
istration reforms. I believe that our historical global context expects fresh and inno-
vative ideological paradigms from both the public and the private sector.
In 2010, while writing on my dissertation, I outlined three historical realities that
comprise the era of globalization and why both business and public administration
communities ought to change their adversarial paradigms and find common solu-
tions instead of finding flaws with the other: (1) rapid technological transformation,
(2) the interconnectivity of the capital markets, and (3) competition from develop-
ing nations with massive populations such as China and India. Since then, I must
add two other realities that have taken place and will probably have substantial
historical implications for Romania and the European Union: (4) the “Arab Spring”
political revolutions potentially causing vast population migration toward the
European Union and placing an immense strain on the public treasury with possible
social unrest and native retaliation, and (5) the possible collapse of the Euro and/or
v
vi Preface
the loss of national sovereignty. I hope these, along with other historical and global
realities, will provide sufficient motivation for Romanian and European public
administrators and business owners to search for solutions that are “out of the box”
of traditional thinking and finger-pointing.
The business civil society is built on the traditional, value-based concepts of
early Western European nations, yet it takes into account the realities and pressures
of globalization. In these challenging times, practitioners and theoreticians alike
from multiple disciplines and various nations owe it to their societies to engage in
honest and professional dialogue and explore nonlinear and nontraditional solu-
tions. I trust the current volume will be a small contribution to the ongoing dia-
logue among political scientists, public administrators, business leaders, and the
civil society.
I state the hypothesis that there are no inherently rich or poor nations; instead
there are well-managed, prosperous nations and poorly-managed, impoverished
ones. This builds upon Michael Porter’s (1990) and Hernando de Soto’s (2000)
claim that governments have an absolute determinant role on the quality of life of
their citizens. This has always been true, yet I will argue that in the current era of
globalization, international competition has increased, placing unusually high
demands on national public administrators not only to perform routine tasks associ-
ated with their office, but increasingly to generate prosperity and well-being for
their citizens. Globalization, with its three major pillars of technology, international
and unrestricted finance, and demography, is changing the governance paradigms
we have inherited from the nineteenth and the twentieth centuries with worrisome
speed. The traditional passive and reactionary role of public administration is being
altered to include proactive and anticipatory measures. The traditional levers of
power are also being transformed. Where in the past public administrators reacted
primarily to their political masters, in the global era they are increasingly sensitive
to faceless financial markets, rating agencies, international media conglomerates,
and increasingly technology-enhanced micro-corporations. In these first sections I
will broadly outline the global issues facing public administration reformers the
world over, along with some of the globalization forces that are dictating a different
reform paradigm. Even if this volume focuses mainly on Romania, it behooves us
to understand what pressures mold our new world.
This global, macroeconomic reality manifests itself in the perception of
Romanian society through the process of Europeanization; therefore, I will suc-
cinctly outline the literature on the European Union along with its theoretical under-
pinnings, history, identity, integration impetus, and administrative/legal structure.
For an in-depth analysis on the European Union in the Romanian language, I fol-
lowed in the footsteps of Iordan Gheorghe Bărbulescu and his school of thought,
utilizing his numerous and insightful works on the subject. The European Union is
a dynamic and robust political and social construct that is too large for one volume
to contain. I am afraid my work will not do it sufficient justice and I would like to
apologize in advance; any shortcomings and omissions are entirely my own. In the
past few years, any committed and passionate student of the European Union has
been witnessing events that are both challenging and exhilarating. The academic
Preface vii
future of European Union studies will be ripe with opportunity for analyses and
interpretations and I trust that the experts from both Romania and the rest of the
Union will continue to provide us with astute elucidation.
I will then contextualize the discussion of globalization and Europeanization and
refer to the nation of Romania, which is the focus of my research. Again, I will not
go into all the exhaustive details of the current Romanian public administration with
its two decades of reforms, since many significant scholarly works have already
been written on this subject. I will mainly focus on the historical legacies and the
major legal and political transformations that took place after the fall of the com-
munist regime. Valuable work of my Romanian colleagues has permitted me to also
briefly focus on the reforms and alterations affected by European integration along
with the instruments utilized in the Europeanization process.1
In the opinion of this author, although the Europeanization efforts of both the
European Union and the Romanian reformers have been commendable, they have
also been both hypocritical and insufficient. Further, I will address what is consid-
ered the greatest challenge to Romanian public administration and to Romania’s
place in the world: corruption and a lack of healthy leadership. Once again, the limi-
tations imposed by the time and the space of my research did not permit me to
adequately discuss this subject; therefore, the works of other experts on this subject
ought to be explored. My primary research contribution has been a study on
Romanian business leadership, who are the target group that my work is attempting
to mobilize and engage in the current public administration reform discussion.
Given the speed of communication and the interconnectivity of the world, both busi-
ness and government leaders have a real incentive to reduce corruption and increase
transparency. Through various “corporate social responsibility” (CSR) initiatives,
the globalization of the NGO sector, and anticorruption priorities for local and
national government, there are numerous studies that correlate low levels of corrup-
tion with long-term, sustainable prosperity.
Although fully integrated into the European Union and the global community,
Romania’s reform initiatives on corruption eradication, and, more importantly, eco-
nomic prosperity, are not over. To complicate matters, the global continuous change
and hyper-turbulence identified and outlined previously are even more pronounced
in public administration. The European Union, portrayed as a beacon of stability,
prosperity, and civilization, seems to be shaking to its core. I will return to the theo-
retical and ideological instruments of public administration reforms of New Public
Management (NPM), Neo-Weberianism, and Digital Government. As valuable
instruments for future public administration reforms, they necessitate in-depth
understanding and masterful utilization; therefore I will outline their history, their
context, and ideological underpinnings. These three tools, especially Digital
Government, must be properly utilized by Romanian public administrators and the
1
I would like to mention Adrian Miroiu, Iordan Gheorghe Bărbulescu, Mihai Păunescu, S‚erban
Cerkez, Mirela State-Cerkez, Radu Nicolae, Florin Bondar, Ana-Raluca Alecu, Radu Coms‚a,
Lucian Ciolan, Andrei Trandafira, Bogdan Lazarescu, and Andrei Miroiu, whose research has pro-
vided me invaluable information and guidance.
viii Preface
Methodology
xi
xii Contents
Fig. 1.1 What do you consider as the major obstacles of 2012 ..................... 20
Fig. 1.2 What impact will the following political factors have
on your company? ............................................................................ 20
Fig. 1.3 What impact will the following economic factors have
on your company? ............................................................................ 21
Fig. 1.4 What impact will the following social factors have
on your company? ............................................................................ 22
Fig. 1.5 Risk—Opportunity perception ......................................................... 22
xiii
List of Tables
xv
Chapter 1
Corruption, the Unfinished Business
of Europeanization in Romania
I shall begin this chapter with a brief analysis of corruption along with some general
considerations that must be taken into account for future reform initiatives. This
analysis was excellently done by Lucica Matei in her 2010 book, Public
Administration in the Balkans—from Weberian bureaucracy to New Public
Management. My analysis was also aided by the 2009 thesis, Corruption, an insti-
tutional approach. For an excellent and profound understanding along with case
studies and examples, I highly recommend the above-mentioned works. Many
authors and international publications point to the fact that Romania is one of the
laggards in corruption reform in Europe (Frederick, 2008; Interior Minister Report,
2007; Lăzărescu, 2007; Negrescu, 1999; Pasti, 2004, 2006; Precupeţu, 2007; Ristei,
2010; Vachudova, 2009). The World Bank data, comparing Romania with its Central
and Eastern European counterparts, ranks it at the bottom in all indicators, espe-
cially “Rule of Law” and “Control of Corruption” (World Bank & Kaufmann
Report, 2006). Even if anticorruption initiatives have had a positive and significant
impact, corruption still persists in the Romanian society in general and its public
administration in particular.
Corruption research, an important area of modern public administration, mea-
sures the negative impact corruption has upon the economic and social ecosystem
of a country or a region and attempts to identify the causes and its perpetuation
within that system. Most corruption research identifies the causes that bring corrup-
tion into the system, and they typically fall into one of the following four
categories:
• Political and judicial (Leite & Weidmann, 1999).
• Historical and cultural (La Porta, Lopez-de-Silanes, Shleifer, & Vishny, 1999;
Treisman, 2000).
• Economic and poverty (Dreher, 2003; Treisman, 2000; Wei, 2001).
• Public sector size and employees compensations (Otahal, 2007; Tanzi, 1998;
Treisman, 2000; Van Rijckeghem & Weder, 1997).
ways. Regardless of political party, the Romanian political elites seemed to have
focused on amassing wealth for themselves and their cronies through awarding
lucrative government contracts to well-connected European companies that would
keep the Commission happy. The EU may pride itself on being a progressive, non-
corruptible entity capable of projecting eastwards the values and institutions essen-
tial for good governance and economic success, but the reality in Romania seem to
show a slightly different picture, with corruption remaining rather entrenched and
efforts to curtail it being blocked at the highest of levels.
John Rawls in his book, A Theory of Justice, approaches the subject of corruption
from a justice perspective. According to him, the principles of social justice regulate
the distribution of rights and duties inside the social institutions and determine the
correct distribution of benefits and responsibilities of social life. He makes a clear
distinction between social rights principles as they apply to institutions and to indi-
viduals (Rawls, 1971, p. 54). Institutions are public system of rules which define
functions and positions along with rights and obligations, powers, and immunities.
Paramount for institutions to function, there needs to be a common understanding
of the institutional rules by all members of the community while their public affir-
mation and practice is an essential condition for justice. Institutional rules approve
or reject certain behaviors, with direct or indirect punishments from the community;
therefore a rational individual can be coordinated toward the best level of social
justice. It is possible however that rules of an institution be constructed contrary to
the general interests of rational individuals or other institutions within the same
system. There is a clear distinction between rules, institutions, and the base struc-
ture of the social system. A certain rule may be unjust, while the institution may not;
or an institution may be unjust, while the social system as a whole may not.
According to Rawls, it is entirely possible that inside an institution or a social sys-
tem, seemingly unjust rules and behaviors compensate for one another.
The concept of formal justice refers to the impartial and consistent administra-
tion of justice regardless of the main principles of an institution. Equality implies
impartial and objective (just) applicability of law to all individuals and institutions
under a certain jurisdiction. As long as the process is carried out correctly, the law
itself may be unjust and the correct process will correct the law itself over time
(Rawls, 1971). According to Rawls, there are two general principles of justice:
1. Individuals should have the greatest degree of freedom possible in comparison
with their peers.
2. Social and economic inequalities are justified when: (a) the opportunity is avail-
able to everyone, regardless of their social standing and (b) the greater good for
the disadvantaged members of a society is pursued.
1.1 Corruption: Theories and Realities 5
3. Protestant religion and cultures institutionalizes and articulates virtues and are
less tolerant to the lack of integrity and hypocrisy.
4. Protestantism favors and places responsibility on the individual personally
instead of the family or the clan. This makes Protestant societies more immune
to “immoral familiarism” or nepotism.
5. Being in a perpetual state of protest, Protestantism is financially separate from
the state, leading to a self-sufficient civil society which counterbalances the state.
In addressing the issue of corruption we must eventually study culture and traditions
as well. There are states that seem to be inherently weak and operate in a hypocriti-
cal manner with everyday life significantly different from the political rhetoric or
the legislated intent. Historically speaking, in Romania and other parts of the region,
externally and speedily induced modernization efforts often are just simulated acts
against the background of historical structures and informal communities.
Governments may pretend to govern and citizens may pretend to follow, but an
informal economy thrives, taxes are left uncollected, policies are seldom imple-
mented, and an informal setting is relied on for daily activities. Nations with such a
culture seem to resist any type of modernization initiatives despite public pledges
and public cries of corruption and inefficiency. Such nations have difficulties devel-
oping modern bureaucracies and turning their people into upright citizens who
instead remain dependent on informal local power brokers. Their political systems
often remain confined to networks of clients that are not open to the entire society.
“Predatory elites” often control their economies and use the majority of the public
resources to enrich themselves while generating massive poverty for the rest of the
society. There are public appearances of democracy and free market liberalism but
they exist merely on paper for the most part without having any kind of real struc-
tures or impact (O’Donnell, 1999).
In a sense there seems to be two facets to the national culture in Eastern Europe
and the Balkans: an official, public, modern aspect that gives the impression of a
fully integrated European nation and an unofficial, behind-the-scenes, informal
aspect that resembles the corrupt ways of empires past. These two competing reali-
ties can be easier understood by utilizing Douglas North’s (2009) “universalistic”
vs. “particularistic” cultures framework. The extremes are seldom achieved and all
societies have components of both, yet we can divide cultures and societies in their
tendency to embrace one direction or the other. Ken Jowitt, in his 1993 book, New
World Disorder or the Leninist Extinction, describes Eastern Europe and the post-
communist world as containing significant elements of the above-mentioned charac-
teristics. These corrupt, hypocritical yet functional models are present in Romania
and the former Soviet world, in stark opposition to the western understanding of
universality-applied administrative principles. Those models in communist cultures
are not universal in nature, rather particular and focused on the individual and the
1.1 Corruption: Theories and Realities 9
Ronald King in his 2003 survey, The rationalities of corruption: a focus group
study with middle-sized business firms, hesitates to consider “attentions” as either a
gift or a bribe, but rather in between. According to the answers provided by the
focus groups coordinated by Ronald King, “the attention” (the gift, the present) has
the following characteristics: it is non-pecuniary; it consists of giving things and
seldom of providing services; it has a small value; it is not asked for or promised in
an explicit way; it is offered when the client wishes to obtain something that legally
she or he should be able to get. In exchange for the “the attention,” the client obtains
benevolence and better treatment from the public servant.
People learn mental models that include corruption as answers to practical dilem-
mas and those models are in turn validated by experience. The institutional details
are important in explaining why and when individuals choose to engage in corrup-
tion. These mental models then transform themselves into beliefs and systems of
beliefs that guide individuals’ behavior. The 2004 report titled, Romanian Bribery.
What do Romanian think and say about the small scale corruption, underlines the
fact that:
those who state that they offered bribery, often mention the need to bribe as an engine of
their behavior, or they say that “otherwise they couldn’t fix the problem” (35%), or that they
offered bribe as a natural behavior, this is how “things are done” (19%), or “to appreciate
that my problem was solved”.[…] Analyzing the answers provided by the two questions
that measure the motivation of those who offered bribe, it results that 70% of instances the
norm of bribery is invoked (defined as “there was no other way”, “it is customary to do it”,
or “just to appreciate that my problem was solved”). For all the categories, more than half
of the bribery-givers state as a reason for doing so the normality of bribery. (pp. 29–30).
all those bad credits and underperforming loans were then transferred onto the
national debt.
3. Bribery. This third method of corruption seems to be the most prevalent in the
Romanian society. This practice is present almost everywhere, from public
acquisitions, license and agreements issuance, loans, access to education and or
medical services, government jobs, etc. Even the private sector, according to
Vladimir Pasti, “preferred to adapt replacing the uniformity of rules and eco-
nomical mechanisms with the uniqueness of bribery decision. This allowed them
to continue their businesses and to maintain the profits even without getting a
priority position in the power system” (Pasti, 1995, p. 309).
4. Subjective justice. From a general perceptive, the Romanian legal system is
perceived as being the most corrupt. The study undertaken by the World Bank in
2000 emphasizes that 53 % of public servants, 55 % of the citizens, and 65 % of
all companies consider that all or the great majority of the justice system repre-
sentatives are corrupt. The study asserts the fact that one in five citizens who
were involved in a trial paid a bribe in the form of money or presents. The major-
ity of those who paid the bribe stated that they paid it to their lawyers. Of those
who gave money, presents, or offered services in return, 33 % said that they did
it through the mediation of their lawyer.
5. Political party. The fifth area where corruption seems to be most developed is
in the area of party politics. The general perception is that political parties coor-
dinate, perpetuate, and protect corruption. Through the above-mentioned prac-
tices, party members are involved in illegal practices by utilizing their bureaucratic
positions. The party is in a sense the “broker” of corruptive acts, by controlling,
sanctioning, organizing, and protecting their members in exchange for their loy-
alty and financial contributions. Grødeland, in his 2007 article, Red Mobs,
Yuppies, and Lamb Heads: Informal Networks and Politics in the Czech Republic,
Slovenia, Bulgaria, and Romania, identifies three types of favors parties and
their members do for each other: (a) favors to obtain legal rights using routine
procedures; (b) “shady” favors disguised as legitimate requests; and (c) subjec-
tive, preferential favors.
6. Clan-type corruption. This type of corruption develops around a strong-willed,
charismatic leader who may or may not be a political/administrative leader. He/
she develops a faithful following either as job provider (administrative jobs) or
contract provider (public contracts). In Romania, they have been named “local
barons,” for their excesses and the personality cults they encourage.
Radu Nicolae (2010) concludes his research on corruption by stating that the
phenomenon of corruption always manifested itself in human societies in different
forms, at different levels, and having different effects. He defines five different types
of definitions of corruption: based on the law, based upon public interest, based
upon public opinion, definitions based on markets, and definitions based on institu-
tions. In the conclusion of his survey, he gives the following definition of
corruption:
14 1 Corruption, the Unfinished Business of Europeanization in Romania
Corruption is the abusive exertion of power to make public decisions with the purpose of
expanding or/and keeping the power or the sources of it (the wealth and status)—for a pri-
vate or political gain—which negatively affects the objective or the values (the founding
principles) of the social and/or political system (Nicolae, 2010, p. 236)
The major gap in the corruption literature is the assumption that the phenomenon
of corruption is similar everywhere in the world. He criticizes this assumption since
the analysis of corruption always takes the external, visible exertion of power.
The moralist approach assumes the condemnation of corruption from the per-
spective of a normative theory. The revisionists deal with the social consequences of
corruption and they identify ten main positive effects of corruption, in a certain type
of society in process of modernization. One of these positive effects is that corrup-
tion allows the participation in the decision-making process of some social groups
more than they could have otherwise participated. Other positive effects: corruption
assures political unity, corruption is a substitute for violence, corruption backs up
modern institutions, corruption lubricates business wheels, corruption determines
investments and private capital formation, corruption encourages innovation, cor-
ruption assures correct economic politics, corruption promotes competition and
efficiency, corruption reduces tensions between bureaucrats and politicians. All
these effects of corruption are not unilateral and equally applicable anywhere, but
rather depend upon circumstances.
In the following section I shall outline a limited number of primary data studies that
will outline corruption up until the year 2011, mainly from the perception of the citi-
zens and public administrators in Romania and the neighboring region of Eastern
Europe and the Balkans. Further, in an attempt to supplement the public and govern-
ment perspective I shall include our teams survey of the private business commu-
nity—foreign and domestic—that I hope will constitute my contribution to the
current public administration debate.
In 2005 the Center for Liberal Strategies published the results of the study titled
IBEU Integrating the Balkans in the European Union: Functional Borders and
Sustainable Security. The survey was coordinated by Georgy Ganev and Yana
Papazova, from December 2003 to January 2005, and it mainly tested corruption
perceptions utilizing “the IBEU Fifth Framework” in Romania, Bulgaria, Serbia,
Montenegro, and Macedonia. Even if the study may be outdated, some of the find-
ings may be relevant in analyzing Romanian culture and its understanding of cor-
ruption. The findings of this survey indicate that cultural values are consistent across
the region, even if all nations “enjoyed” a different type of communism, leading us
to believe that those attitudes and understandings were forged in the pre-communist
period and remained consistent in spite of transformational efforts by Europeans in
1.3 Corruption Studies and Surveys in Romania and the Region 15
the pre-war period or by Soviets in the post-war period. The survey attempts to
answer the following questions:
• Do people perceive “particularism” in the region, and if so, how?
• Does it bother them?
• Does it seem to be an intrinsic cultural feature for the whole region?
• How does this perception affect people’s attitudes toward the rule of law, trust in
government, each other, and the state?
• How might these cultural factors affect the Europeanization efforts in the coming
years?
The IBEU survey results point to widespread deception and mistrust. In each of
the countries surveyed, the majority of the population perceives that their compatri-
ots are rather deceptive people. Approximately 50 % claim to have been cheated in
the previous year, many acknowledging that they themselves are not very good at
keeping their own word with the exception being toward those “who really deserve
it.” Particular trust is high throughout the region; people seem to trust some and
distrust others, with many people predisposed to not trusting anybody outside their
family circle, yet people claim they have somebody they trust enough to start a busi-
ness with. Distrust is therefore directed at people who are outside their circle of
trust, much as it would be expected in a typical rural society.
The study further shows not only that people in Romania and the region do not
trust each other, but more importantly, do not trust their state. The population per-
ceives that the law preferentially treats people differently and that there are privi-
leged groups who seem to be above the law. These groups tend to be made up by
politicians, wealthy individuals, policemen, and individuals “with the right connec-
tions” to network people. The presence of policemen on the top of the list far above
criminals illustrates that citizens perceive the ultimate particularism of their society:
those entrusted to ensure fairness of the law are in fact those who promote and per-
petuate the unfair distribution of power and justice.
At the same time, or perhaps because of it, the study does not find very high
respect for the law. Over 30 % of those surveyed believe that “only good laws should
be respected” and more than 50 % of the surveyed group believes that the law should
not stand in the way of a person who needs to accomplish something. The citizens
of the region do not exhibit the same attitude toward the law as their western
European counterparts. They seem to distrust the law and feel that it only benefits
certain groups. Regardless of whether a law is good or bad, it is the feeling of fair-
ness that subverts the rule of law. Those who feel more strongly that society is unfair
and that people lack equality before the law tend to be the most educated and the
most politically informed. It is these individuals that strongly identify the division
between the privileged “network people” and ordinary citizens.
Few people acknowledge giving bribes, and those who do are only partly satis-
fied with the results. The number of people who complain of unfairness in the public
service area varies from 20 % in the case of tax offices to 38 % in the case of the
courts; 25 % complain about the treatment received from the town-hall offices and
32 % about the treatment received from the police. The pattern suggested by the
16 1 Corruption, the Unfinished Business of Europeanization in Romania
data collected is quite mixed. There seems to be one privileged category: people
with the right connections. They report maximum satisfaction from public services
and as far as they are concerned, the state works for them. Second, there are those
who lack connections but have enough financial resources to pay the bribes. Their
satisfaction is mixed despite the attempt to make public services more efficient.
Finally, there is a large majority of people who fail to personalize services or grease
the wheels, and naturally are quite dissatisfied with the services they get.
The picture turns even bleaker when people are asked to rate whether their public
institutions serve the public interest. Local governments are seen as doing some-
what better compared to the courts and parliament who are perceived not to serve
the public interest by at least 50 % of the population. The evaluation of public insti-
tutions, parliament, government, president, courts, prosecutors, tax offices, and
police were aggregated into an index of trust in the state, or “social trust.” The
general perceived trust in public institutions is lower than the negative direct experi-
ence people report as having. The perception of unfairness is general, not specific
for any particular state agency. People complain that others are above the law and
the perception is that this group enjoys preferential privileges regardless of the
regime change.
In Romania, as in the other nations surveyed, the number of people who com-
plained about this pattern was around 80 %. What people experience in Romania
and the region is not a clear break with the past, neither a wholesale replacement of
the ruling class which was expected at the time of the revolution that overturned
communism. Quite the contrary, what most people experience is continuity: the
same old culture of differentiated privileges along with the same network of indi-
viduals still in high status positions.
There are strong imprints of particularism on Romanian society grounded in the
recent experience of transition from communism to capitalism. Status groups and
informal networks might have existed under communist rule plundering the public
resources, yet during the turbulent transition of the early 1990s, this reality became
visible, leading to even more mistrust among people and the ruling class. During the
era of large-scale privatization, many predatory opportunities existed for “properly
networked individuals” in a defenseless society. The result was an accentuated dis-
tance between the rich and the poor and the general public perception of an unfair
society. The legitimacy of the government was compromised and trust in the rule of
law and those making the law diminished significantly. Naturally, this did not con-
tribute to the building of modern social capital, but rather enforced the historical and
culturally accepted patterns of particularism and informal network behavior.
La Porta et al. (1996), states that cultural transformation can only take place if
there is a significant change in the role models of a society, and if, in the case of a
particularistic society such as Romania, there are enough people committed not to
join the networks but rather advocate for universalism values and norms. Social
trust in Romania can be generated only once signals are transmitted that the state is
fair, able, and willing to punish bad deeds and reward good ones. The key for
socially virtuous behavior lies with the government and political elites who are at
the epicenter of the informal networks and stand to lose the most in case of the net-
1.3 Corruption Studies and Surveys in Romania and the Region 17
Another more recent study on corruption and Romania has taken the issue a step
further. In the 2011 article, The Measurement of Corruption and the Identification
of Its Propagation Factors, authors Andrei Tudorel, Matei Ani, and Iacob Andreea
focused on the general level of corruption in the area of procurement. They sampled
530 public administration employees from all areas of government and questioned
them on the issue of corruption and its causes, its evolution over the past few years,
and the effectiveness of the anticorruption initiatives especially in the public works
outsourcing.
On the question: “How do you appreciate the level of corruption in the following
sectors” on a scale of 1 (worst) to 5 (best), the answers are listed in the following
Table 1.1.
On the question: “What sectors of public administration generate corruption?”
the answers are listed below Table 1.2.
Based on those findings, we see that the political party system is perceived to be
the most corrupt, followed by health and central public administration.
As to the sources of corruption, the authors asked which of the following ele-
ments contributed to the corruption: the legal framework, the wage system, the
morality of public servants, the economic pressures, the political pressures, and the
18 1 Corruption, the Unfinished Business of Europeanization in Romania
Table 1.1 How do you appreciate the level of corruption in the following sectors?
1 Generalized 5 There is NO
Corruption 2 3 4 Corruption No.
1. In General 18 34.9 30.2 13 3.7 0.2
2. In Education 5.9 25.6 45.3 18.7 4.5 0.0
3. In Health 15.2 36.2 32.7 11.5 3.9 0.6
4. In Political domain 30.4 35.6 19.5 8.7 5.2 0.6
5. Local public 9.3 23.6 37.1 20.6 9.3 0.2
administration
6. Central public 13.0 32.3 32.3 14.1 7.8 0.6
administration
7. Your institution 5.9 8.7 19.3 35.1 31.0 0.0
Source: Andrei et al. (2011)
corruption from different sectors of activities is different. The highest level of corruption is
perceived in the case of the political class.
According to the opinion of employees from the field of public administration included in
the sample, the most important role in the evolution of corruption is represented by the wage
system. The correct implementation of the new wage system in the public sector might be an
important factor for the reduction of corruption (Andrei, Matei, and Iacobs, 2011).
3%
Growth of the fiscal burden 97%
3%
Geopolitical turmoil 97%
Fig. 1.2 What impact will the following political factors have on your company?
In particular, the disturbing forces are perceived to be coming from the political
realm on issues such as political and legal instability, new taxes, and regulations.
Besides the political and legislative concerns, they cited “the economic environ-
ment” and “social factors” such as high unemployment and the aging of the
population as major concerns. Figure 1.1 illustrates the major concerns of the
Romanian business leaders.
In Fig. 1.2 we asked the general perception regarding governmental (national
and supranational) constrain on the utilization of natural resources, a possible
increase in the level of taxation and geopolitical instability. Seventy percent of the
respondents perceived the national and international restrictions on the utilization of
natural resources as something negative, while 97 % viewed an increase in taxation
and geopolitical instability as something negative.
1.3 Corruption Studies and Surveys in Romania and the Region 21
5%
Financial and currency crisis 95%
Fig. 1.3 What impact will the following economic factors have on your company?
In Fig. 1.3 we asked about the perception regarding the general economic factors
such as globalization and emerging markets, natural market forces and currency
instability. Consistent with previous perspectives, 86 % of the respondents viewed
globalization and emerging markets as a positive phenomenon, 53 % view unre-
strained market forces as a positive and 95 % perceived currency instability as a
negative factor impacting their business in 2012 and beyond. When it comes to
globalization, it was interesting to see that there is a difference between the answers
of the leaders from Romanian-owned companies and the leaders of foreign organi-
zations. That being said, 45 % of the Romanian companies’ leaders comprehend
that globalization will have a negative effect on their company, compared to only
22 % of the leaders of foreign companies.
In Fig. 1.4 we asked regarding social factors. Although we did not question the
Romanian business leaders regarding their willingness to privately finance
education, it is safe to assume that their expectation is that traditional government
education initiatives will handle the education needs of their workforce. Furthermore,
on the issue of pensions, unemployment, disabilities, and other social-safety initia-
tives, the private sector of Romania is still expecting the government to carry the
burden. Interestingly, when asked if the abilities and the knowledge of the work-
force will affect their business success, 92 % of the respondents answered “yes.”
When asked about the growth of the social sector—government-sponsored, natu-
rally—62 % responded that it would be a positive development. When asked if they
feel the pressure from their consumers to be more socially responsible and if they
see that pressure as a positive or not, 60 % responded with a “yes.” Finally, on the
issue of an aging population and workforce 83 % of our respondents perceived it as
a negative factor.
Figure 1.5 represents the correlation between “opportunity” and “risk” as
perceived by the 145 Romanian business leaders that we have surveyed. In the pri-
vate, business sector, these two coordinates’ represent the essence of investment and
22 1 Corruption, the Unfinished Business of Europeanization in Romania
Fig. 1.4 What impact will the following social factors have on your company?
Risk
100 90
Worldwide regulations
70
Market forces
Global labor market Increasing consumer pressures on companies to adopt a
social behavior
Growth of social sector
Globalization
30
20
Social Media
Innovation rhythm
HR ability and expertise
Reduced Risk-Reduced Opp. Reduced Risk-Great Opportunity
10 20 30 40 50 60 70 80 90 100 Opportunity
and static realities. Quite the opposite, they are closely interrelated and extremely
dynamic and as such they must be analyzed and managed concurrently. Wade
Jacoby in his 2006 article, Inspiration, Coalition, and Substitution: External
Influences on Post-communist Transformations, makes a relevant attempt to offer
practical solutions for future reforms. International entities—such as the European
Union—have three major instruments in convincing domestic politicians of the
necessity for reform: lengthening their time horizons, engaging more domestic par-
ticipants in reform, and deterring opponents to reform. Out of the three, the most
effective method according to Jacoby is the building of informal coalitions with
domestic participants rather than forcing change by substituting domestic legisla-
tion or by attempting to inspire domestic politicians. Since this is the most efficient
strategy, the European Union should focus its efforts and financial support on build-
ing coalitions with Romanian civil society. As I will outline in the following chap-
ters, Romanian corruption and the quality of its governance cannot be simply fixed
with traditional western public administration tools. Instead, I propose that we fol-
low Jacoby’s suggestion and complement Europeanization instruments with civil
society reforms and initiatives. The Romanian political class might attempt to main-
tain their advantages through the avoidance of real reform, but this will only slow
down the Europeanization process. There is a danger however:
… is that these strategies could also result in equilibrium of partial governance reforms, not
at the most visible level of institutional adoption, but at the more intimate level of institu-
tional functioning and coordination. Institutions are not the only important aspect of a
consolidated democracy, but their ability to stabilize actors’ expectations is a key part of
democratic consolidation. Therefore, strengthening the effective functioning of these insti-
tutions is an important challenge for Romanian democratic development. (Young, 2008)
The Europeanization of Romania has been extensive, given the European Union’s
ability to promise and deliver higher and more tangible benefits than any other inter-
national organization. However, as presented above, there is both the motive and the
opportunity for Romanian politicians and public administrators to deter the process.
I have highlighted the Europeanization principles and mechanisms in this chapter
and how they have been implemented in Romania’s case. The legal administrative
space is in existence, but the political forces in Romania—both on the left and on
the right—have subverted the reform efforts through the poor quality of legislation,
weak administrative capacity, and institutional politicizing. The legal obligations
have been met to ensure membership but the legal transformation has not accom-
plished real change.
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26 1 Corruption, the Unfinished Business of Europeanization in Romania
The process of Europeanizing Romania is advanced and has had positive and visible
results such as the growth in GDP per capita, the presence of multinational corpo-
rations, significant progress in infrastructure, and the development of public admin-
istration. In all fairness, even if there are shortcomings and aspects that require
improvement, significant progress has been made on varying fronts. This
Europeanization process, as analyzed in the previous chapters, has had a significant
impact on the public administration of Romania. The legal framework is in place
along with the Commissions’ monitoring reports verifying the progress of the nation
and the adoption of the European public administrative space.
Nevertheless, the reform process is not complete and Romania still faces a low
European funding absorption rate, crises in the educational and healthcare sectors,
a high emigration rate and widespread administrative corruption. In addition, since
2009, the Romanian government faces the global economic crisis along with most
governments in Europe, called by some authors a “government crisis” given that
public budgets cannot sustain previous financial commitments. From my perspec-
tive, I would like to suggest the hypothesis that the future of Romanian public
administration reforms will rest on two fundamental challenges: the curbing of
corruption and the generation of economic prosperity. In this chapter, I shall outline
the administrative intellectual instruments available for administration reform in
Romania such as New Public Management (NPM), Neo-Weberianism, and Digital
Government since I do believe that components of each will determine the national
capability for producing economic prosperity. Naturally, all administrative instru-
ments must be properly contextualized to Romania’s realities as they are dynamic
and highly debated reform initiatives in their own country of origin. However mod-
ern and efficient these tools may be, in my view they are still inadequate and do not
encompass all societal capabilities. Before understanding them and their impact
upon Romanian public administration, I will continue the analyses of corruption
started in the previous chapter.
History and culture determine public administration operations within any country,
yet I will not attempt to use culture, history, or traditions as an excuse for the slow
public administration reform and the modernization efforts of the European Union
in Romania. There is, however, still the danger of those reform initiatives being
implemented without cultural considerations and the necessary nuances of percep-
tions and local practices. Therefore, in this next section I would like to identify
some general considerations and subtle nuances that must be considered and
addressed in future Romanian reforms initiatives. The starting point for this discus-
sion is the 2011 article, Differential Legacy Effects: Three Propositions on the
Impact of Administrative Traditions on Public Administration Reform in Europe
East and West, by Hinrik, Sahling, and Yesilkagit that appropriately identifies the
issues that are most tension-prone. Even if this is an incomplete list, future reform
initiatives must take into account the Romanian cultural particularities and, in the
opinion of this author, twenty-first century public administration reforms should
purposefully attempt to reform the culture itself.
As would be expected, comparative public administration studies assign signifi-
cant weight to historical legacies and traditions in the process of modern administra-
tive reforms (Painter & Peters, 2010). It is commonly accepted that traditions and
historical legacies can influence, block, delay, or filter political and administrative
reform proposals in any country (Christensen & Lægreid, 2001; Olsen & Peters,
1996). There are powerful, resourceful, and coercive tactics that institutions such as
the European Union, the World Bank or the International Monetary Fund can apply
to modernizing nations and accelerate their pace of reforms, yet both academic
studies and casual observation seem to indicate that administrative tradition is more
resilient than expected. This “discursive convergence” or the adoption of reform
language without changing the day-to-day business of the government seems to be
a common practice in newly integrated European nations. Europeanization experts
place a particularly important emphasis on national administrative systems
(Harmsen, 2000; Knill, 2001). Initially, it was expected that national administrative
systems of newly integrated nations would radically and automatically transform
themselves in response to European pressure, leading to administrative conver-
gence between the European Union and the integrated states. Subsequent studies,
however, have abandoned this hypothesis and instead suggest that significant diver-
gence between national administrative systems and a central administration still
persists (Olsen, 2008). The Europeanization process may continue for Romania and
the newly integrated nations of CEE, however the details of this divergence are not
very clear yet, and I would like to suggest the following considerations be taken into
account:
2.1 Cultural Considerations for Public Administration Reforms in Romania 29
The first consideration that must be reflected upon is that unlike western Europe,
Romania does not have a long and ingrained positive and democratic administrative
tradition. Administrative tradition refers to ideas, institutions, and practices that
have been dominant over a long period. In western Europe, administrative traditions
can trace their roots back to the nineteenth century and the age of state and nation
building. By contrast, the administrative tradition of Romania has changed in the
past two centuries, with several regime changes along with significant transforma-
tions and reconfigurations of its public administration. If western European tradi-
tions are characterized by continuity and long-term stability, Romania lacks this
kind of stability. The continuity and longevity of administrative traditions in most
western nations imply a deep entrenchment of traditional patterns and a greater
resistance to change. Administrative reforms in most western democracies evolved
slowly, peacefully, and in a civilized manner, capable of coexisting in spite of pro-
found differences and disagreements. For instance, United Kingdom has four differ-
ent administrative traditions: the Whig, Tory, Liberal, and Socialist traditions that
have coexisted peacefully for a long period of time (Rhodes, 2005).
Frequent transformation in public administration along with the instability of
ideas, institutions, and practices tend to characterize the history of Romania. Due to
this unstable tradition, public administrators are used to adopting new reform initia-
tives without careful consideration, only to discover that they have implemented a
system that quickly requires additional reform. There are several causes that might
explain this practice: first, the administrative system has undergone “significant
disturbance” at the political regime level resulting in a radical change with the
administrative paradigm being utterly replaced by a competing and opposing model
(Baumgartner & Jones, 1993). Second, the Romanian regime has experienced a
“critical juncture” that set the country on new pathways of development rather than
intrinsic patterns of incremental changes (Bărbulescu, 2005; Thelen, 1999). Casual
observation may indicate that administrative tradition in Romania is too bureau-
cratic and rigid in practice and ideology; however in contrast with western Europe,
where a large population of civil servants exist and acts as guardians of administra-
tive heritage, Romania lacks tradition and stability.
public law resulting in stable administrative behavior. Values, norms, and practices
slowly but continuously adapt to external changes but only within the existing
framework of the law (Bulmer & Burch, 1998; Jordan, 2003). This is the back-
ground and mentality that Europeanization experts bring to Romania: in their view,
changing the law and the governmental institutions will automatically change the
values, norms, and practices of public bureaucrats.
Unfortunately, the administrative tradition of Romania is far less consistent
and more familiar with ignoring rules than their western counterparts. In their
2006 book, Governing after Communism, Dimitrov et al. point to institutional
weakness and frequent changes in formal institutions as a trademark of post-com-
munist regimes and a source of weakness and instability. Bureaucrats who are told
of one more, externally imposed administrative reform tend to dismiss it as sim-
ply another in a long series of failed reforms. Instead, informal patterns of behav-
iors, values, and norms persist, regardless of the formal laws and institutions, or
whether those directives come from Brussels or Washington, as they use to come
from Moscow or Istanbul (Jowitt, 1992; Nunberg, 1999). As a result, the general
discrepancy between legislative intent and public administration practice remains
one of the fundamental problems of most post-communist administration (Goetz
& Wollmann, 2001). This inconsistency affects not only the speed of change but
also the depth of change. Western democracies practice the slow adaption of
administrative behavior followed by formal institutional change. In contrast,
Romania has had frequent formal institutional changes designed to induce a trans-
formation of administrative practice but resulted in a much lower degree of con-
sistency between formal rules and natural practice. Ironically, what most public
administrators in Romania desire is stability not transformation.
The forth consideration important for the future of public administration reform in
Romania, is the negative perception that exists among the citizens of Romania
regarding a strong and well organized state. During communism, any associations
with or an indication of the national state had negative connotations, since in the
minds of the people the state was in essence the ruling communist party and its
controlling secret service, the Securitate. The state was generally perceived to be
negative, inefficient, controlling, and dictatorial, therefore requiring a revolution.
The lingering and perhaps unintended consequence is anemic loyalty to the state
and patriotism and a reluctant desire to its improvement. In this context, sacrificing
for the state is anathema to most people who see a reduced value in the concept of
Romanian citizenship.
While this may sound attractive to the opponents of big government in the West,
it does create serious problems that a young democracy such as Romania cannot
afford. Given the inexperience with democracy, Romania cannot afford the disloy-
alty and quick emigration of its citizens, disrespect and disregard for the rule of law,
and the lack of intragovernmental collaboration. The past two decades, reforms
borrowed from the west seemed to go directly into modern management systems
without the establishment of a solid base for democratic development of the classi-
cal hierarchal structure that public administration required along with their healthy
accountability system. Jenei and Szalai in their 2002 book, Modernizing Local
Governance in a Transitional Nation, argue that in Romania, and as well as in other
central and eastern European nations, public administration faces this special chal-
lenge since they have to create a stable enough political democracy at the same time
as they implement the principles of efficiency and effectiveness.
The fifth consideration is the requirement of stability and healthy regulations that
are universally applied to all members of a society. In the west, public sector orga-
nizations are usually considered permanent entities and public employment as
32 2 The Future of Public Administration Reform in Romania
1
The most common dwelling name in Romania is “târg” or market, leading us to believe that com-
mercial activity—buying materials in one place (or foreign country such as Turkey) and selling it
in the “târg” was considered advanced economic activity.
34 2 The Future of Public Administration Reform in Romania
The eighth and final consideration that must be considered for future reform initia-
tives is that democracy can be easily stifled by technocracy. Democracy is a fragile
form of government with significant shortcomings, notably its slowness and indeci-
siveness. In modernization efforts, there is a real danger of oppressing democratic
goals such as transparency, equal opportunity, access to information, fair procedures
and citizens’ consultation for the technocratic values of efficiency, effectiveness,
return on investment, and fast decision-making (Box, Marshall, Reed, & Reed, 2001).
36 2 The Future of Public Administration Reform in Romania
In the previous century, countless dictators trampled upon democratic values under
the pretense of short-term, modernization initiatives. Effectiveness and efficiency
may actually bring a decrease in accountability and responsibility and the implemen-
tation of democratic values. The competition between efficiency and democracy may
be especially difficult for Romania, which lacks a long tradition of a democratic cul-
ture and whose political elites see first-hand the drawbacks of an inexperienced
democracy. It may prove difficult for rational public managers to understand and
support the fundamental issues of a democracy such as open dialogue, competing
ideologies, public procurement procedures or consultation with citizens. Since these
are expensive and time-consuming propositions, Romanian government can easily
fall into the trap of adopting cost concerns and efficiency connotation while sacrific-
ing democratic values. It is alarming that the concept of accountability to the public
by public administrators has often changed the definition of accountability for posi-
tive financial outcomes. Since the philosophy of marketization is utilitarian, being
good might include being cost-efficient; thus it is not unimaginable that being cost-
efficient alone might be perceived as the definition of good. This may lead to an
overconcentration on financial efficiency at the expense of accountability and citizen
participation.
This will be even more complicated in the future, as limited resources bring
additional pressure on governments to financially perform and reach technocratic
goals. Given the economic challenges, financial criteria will be a powerful tool in
assessing public sector performance. The same can also apply to the other mantra of
“client orientation” in the public sector. It may be easy to shed years of communist
history by voicing popular campaigns that proclaim that the customer is king, as
well as resorting to other methods emphasizing the needs and interests of various
consumer groups. However, it is dangerous in a country where civic education is
poor and citizens are unaware of their rights and responsibilities to limit the role of
the citizens simply to the role of a client. Limiting the government’s relationship
with its citizens to simply a market exchange can be especially risky in new democ-
racy since a strong and solid system of representative democracy is not functional
yet. In circumstances where citizens regard business participants as more influential
than government officials, constant negotiation and consumerism may seriously
undermine the legitimacy of the state (Drechsler, 2005b).
The weak Romanian civil society and the autocratic decision-making practices
by administrators and politicians alike deserve special scrutiny. There are special
situations where radical changes require fast decisions and robust action at the cost
of ignoring all voices, as in the case of some reforms over the past twenty years
which have been carried out in a top-down manner. However, the fact that little time,
patience, and effort were invested in educating the citizenry about the inner-
workings of democracy and, more specifically, their own responsibility toward the
state and each other, is of paramount concern. It seems that the current Romanian
bureaucrats, continuing the tradition of the communist era, disrespect the average
citizen’s ability to understand democracy and the workings of a modern state, and
prefers instead to make decisions on their behalf rather than educate them. This, in
the opinion of the author, is the single greatest threat to the future of democracy in
Romania and of the Europeanization of its administrative system.
2.2 New Public Management 37
I will next turn my attention to the three major ideological public administration
reform initiatives available to the reformers of Romanian public administration sys-
tem. I will briefly describe them along with their historical foundations since they
represent the tools for modernization and Europeanization. Many of their recom-
mendations have already been attempted in the past two decades in various forms
and with varying success. I do believe that these instruments provide limited
approaches that have missing components and in Chap. 3, at the conclusion of this
volume, I shall attempt to provide some possible complementary ideas.
but the aid was predicated upon the acceptance of New Public Management
embodied in western policies and expertise. Inexperienced Romanian politicians
and public administrators quickly adopted the fashionable NPM, disregarding their
own circumstances, overestimating the positive outcomes, and underestimating
negative ones. The focus was on pleasing western agency sponsors at the expense
of objective research and assessment of real local needs (Drechsler, 2005b;
Verheijen, 2003). Romania became a “marketizer” rather than a “modernizer,” lack-
ing the domestic expertise that could and would contextualize or at least anticipate
the applicability of NPM to its culture and administrative traditions. In such cases
of “uninformed transfers” Romania had insufficient information about the transfer-
ring policy and its implementation in the local context (Dolowitz & Marsh, 1996).
NPM was the premiere underling ideological basis for most of the reforms in
Romania in the early 1990s and it still continues to provide general guidelines for
public administration reforms the world over. Although not as powerful and popular
as it was in the early transition period, NPM or some of its components are still
utilized by the international community and financial markets. Even if it is a dis-
credited reform policy with significant shortcomings in the opinion of many experts,
NPM does continue to raise significant questions about traditional bureaucracy over
which it holds sizeable and positive improvements. Ironically, in the view of this
author, NPM is a more appropriate reform ideology in Romania today, with its more
mature society and private sector then it was in the early 1990s. Regardless, I believe
a brief understanding of its history and ideological underpinnings would benefit us
as we aim to properly contextualize it in the case of Romania.
NPM had its origins in Public Choice Theory and the so-called managerialism
theory that was born in the USA (Aucoin, 1990; Dunsire, 1995). The USA is probably
best-suited as a reference point for this theoretical development, because of the size,
complexity, and history of its administration and the diversity of its approaches. NPM
developed in the late 1970s and early 1980s in the Anglo-Saxon world under the
reform initiatives of Ronald Reagan and Margaret Thatcher who campaigned on
“small government” platforms. Later, the national governments of other common-
wealth countries such as New Zealand and Australia joined in, and given their initial
success, NPM became a reform alternative the world over. The common characteris-
tics of this practical managerial reform were identified by academic scholars rather late
and are still under discussion and debate (Dunsire, 1995). Tables 2.1 and 2.2, respec-
tively, represent the NPM characteristics that are unequivocally accepted, and those
that are often utilized although not universally accepted (Borins, 1994, 1995; Boston,
Martin, Pallot, & Walsh, 1996; Gore, 1994; Hood, 1991; Stewart & Walsh, 1992).
The “official” study of public administration in the USA began at a time when
public administration was in a disastrous condition. In the late nineteenth century,
the US political system was dominated by political parties, who gave administrative
2.2 New Public Management 39
Table 2.2 The generally accepted characteristics of the NPM (Greuning, 2001)
Legal budget/spending Rationalization of jurisdictions Policy analysis and evaluation
constraints
Improved regulation Rationalization or streamlining Democratization and citizens
of administrative structures participation
positions to their members in exchange for political favors. Much like Romania and
other former communist nations over the past 20 years, personnel changed after
elections and the public treasury was frequently plundered. Incompetence, ineffi-
ciency, and corruption were common characteristics of the late nineteenth-century
USA as well as European public administration (Schachter, 1989; Stone & Stone,
1975; Van Riper, 1987; Weber, 1968). Given these circumstances, the Progressive
movement developed to reform politics and public administration. These Prog-
ressives pursued the separation of politics and administration, and were interested in
an interventionist state administered by a neutral, competent civil servant account-
able through financial management. Their major contribution was the invention of a
career bureaucrat through the Pendleton Act of 1883, line item budgeting, and the
rolling back of parties and corruption (Eisenach, 1994; Lee, 1995; Waldo, 1948).
The main ideologues for the Progressives came from the New York Bureau for
Municipal Research, and were significantly influenced by the modern management
ideas of Frederic Taylor and Scientific Management. On the issue of corruption and
incompetence, the solution was to stress efficiency through techniques and studies
imported from private scientific management fields. The Progressives were the first
to use performance indicators to benchmark the efficiency of a public organization
as a major venue to identify and curb corruption (Schachter, 1989).
By the 1920s, academics built the science of public administration on the success
of the Progressive reform movement that presumed the existence of loyal bureau-
crats, honest politicians, and a political/administrative dichotomy. This science was
built on the theory of efficient organization functioning on the modern concept of
40 2 The Future of Public Administration Reform in Romania
The first theory to rival classic public administration approaches in the late 1960s
was Public Choice Theory. The promoters of this theory were James Buchanan and
Warren Nutter who built a platform for scholars interested in a society formed
around individual freedoms rather than strong state initiatives (Buchanan, 1986).
2.2 New Public Management 41
The second influencer of modern-day NPM that has a major relevancy for Romania
in its public administration reform initiative is policy analysis and public manage-
ment. In the early 1970s, political scientists in the USA who were interested in finding
42 2 The Future of Public Administration Reform in Romania
the failure causes of the grandiose social policies of the 1960s wanted to find ways to
improve the policy studies and the policy analysis (Parsons, 1995). Policy analysis
referred to the evaluation and explanation of current policy (Anderson, 1975) and the
proposing of future policies in an attempt to find solutions for current social and
political problems (Nagel, 1980). The evaluation of public policy became prominent
and intense analytical work was performed to provide accurate and objective informa-
tion to policy makers. The fundamental idea was that only an informed legislator
could propose optimal and rational policies. However, the rational politician did not
only require information about optimal policy needs, but also implementation and
evaluation instruments (Parsons, 1995).
Policy analysis and evaluation were wonderful initiatives, but the need for them
was quite limited: when schools of public policy began to train students for execu-
tive positions, they soon realized the pragmatic reality that the opportunities to
create optimal policies were extremely rare. As a result, most students of public
administration took a turn toward pragmatic public management (Bozeman, 1991;
Moore, 1995). Their work was similar to the work of private managers in US
corporations. The managerial developments from the private world were trans-
planted into the public sector to the point that the mere term “public” in public
management was highly questioned (Murray, 1975). These principles had deep
roots in the generic findings of neoclassical management studies and can be divided
up into rational/mechanical management techniques and humanistic/organic mana-
gerial techniques.
The rational/mechanical management studies produced:
1. Zero Base Budgeting (Lerner & Wanat, 1992)
2. Management by Objectives (Drucker, 1962; Sherwood & Page, 1976)
3. Techniques for Performance Measurement and Accounting (Henry, 1990)
4. Public Sector Marketing (Kotler, 1978) and
5. Rational Strategic Management (Wechsler & Backoff, 1986).
What these rational approaches had in common was a bias for gathering and
analyzing objective, mathematical information to find optimal answers. From this
perspective, it became paramount to measure and objectively reward the results you
wanted to stimulate.
The humanistic/organic management style was best represented by the 1982
book, In Search for Excellence, by Tom Peters and Robert Waterman that com-
pletely changed the public and private American management conception. The
book shows that the best and most successful American corporations were not ratio-
nally managed, but rather organic in their structure structured, with a humanistic
management style and a thick culture that inspire and lead their employees. This
provoked intense public discussions on how to best achieve excellence and contrib-
uted to the turning of the tides toward humanistic or organic management, a move-
ment that eventually spread to public management as well. Scholars asked whether
it may be possible to make public organizations excellent and accommodate the
2.2 New Public Management 43
principles of Peters and Waterman in the public arena. The most important organic/
humanistic examples were:
1. Organizational Development (Golembiewski, 1969)
2. Total Quality Management (Milakovich, 1991; Swiss, 1992) and
3. A culture oriented on strategic management, where mission statements were
used for leadership purposes (Moore, 1995).
The initial reference to NPM was made by Christopher Hood in 1991 in his article,
A New Public Management for All Seasons, and the economic pressure, along with
the demands placed upon the administrators from an informed citizenry, contributes
to its adoption. Modern NPM is an administrative reform ideology built on Public
Choice ideological theory. It incorporates the doctrines of organizational design
under the heavy influence of private management theories. It is a new paradigm
removed from the traditional public administration concept where a public servant
is simply expected to provide elected officials with their services, and objective
policy opinion in return for job security and lifetime employment. In stark contrast,
NPM is silent about job guarantees; quite the contrary, it expects fewer public jobs
through efficiency measures and the introduction of information technology. NPM’s
fundamental ideology is that more market orientation and competition in the public
sector will generate greater cost efficiencies and healthy performance pressures.
NPM is oriented toward outcomes and efficiencies through the better management
of public budgets. NPM addresses beneficiaries of public services much like cus-
tomers, and conversely, citizens as shareholders. Michael Barzelay in his 2002 The
New Public Management: Current Trends and Future Prospects summarizes the
perspective NPM has regarding the purpose of government. It ought to:
1. Provide high-quality services that citizens value.
2. Demand, measure, and reward improved organizational and individual
performance.
3. Advocate managerial autonomy by reducing central agency controls.
4. Provide the human and technological resources managers need and maintain
receptiveness to competition and open-mindedness about which purposes ought
to be performed by the state, the private, or the NGO sector.
Beyond a doubt, NPM had a major impact on the reform initiatives of Romania
and the other CEE nations over the last 20 years. The forced privatization of state-
owned resources, the speedily and sometimes artificial creation of a private market,
along with decentralization initiatives within the Romanian public administration,
were all undertaken at the behest of NPM ideology. The government was viewed
inherently as bloated, inefficient, and corrupt, therefore the best reform solution was
44 2 The Future of Public Administration Reform in Romania
profits and benefits. However, humans do not act the same everywhere; while they
are selfish and pursue their own benefits they are at the same time altruistic and
quite generous. NPM “represent assumptions that one style of managing—whether
in the public or the private sector—is best, and indeed is the only acceptable way”
(Peters, 2001, p. 164).
Perhaps the strongest criticisms and most visible shortcomings of NPM has
come from its implementation in developing newly democratic nations such as
Romania. NPM is predicated upon the preexistence of an objective Weberian
bureaucracy, which is not the case in most developing nations. A number of studies
have shown that it will not properly function in developing or transitional countries
(Bately, 1999; Manning, 2001; McCourt, 2007; Nickson, 1999; Peters, 2001;
Polidano & Hulme, 1999; Schick, 1998). According to these studies, in countries
that lack an established Weberian ethic, “privatization became a popular source of
income for corruption and patronage distribution” (Samaratunge, Quamrul, &
Julian, 2008). The results of this research undertaken in the past decade is that NPM
cannot be an alternative to classic and objective Weberian bureaucracy in develop-
ing nations like Romania. Instead, the research indicates that NPM initiatives only
work if they heavily rely on the type of institutions and social trust that already exist
in classic Weberian democracies. As Nick Manning pointed out the necessity for a
Weberian foundation, “NPM proponents did not see the need to spell out how these
good things had come about—but clearly relied on them to continue as foundations
for their reforms” (Manning, 2001).
NPM is also dependent on professional managers and skillful politicians much
more than the traditional Weberian model of administration. Weber’s bureaucracy
emerged as a model of public administration in a social context that was character-
ized by limited legality and questionable professionalism in public service. The
solution was to make legality the backbone of public administration and ensure the
individual bureaucrat had minimum discretion in applying the law. It offered a
model of public administration which resolved the major obstacle of modernization
at that time. Weberianism emphasized legality, standardization, and a hierarchal
commanding control system and devised a model of public administration that
worked reasonably well in the social and political context of institutional building,
democratization, and increasing public services. Weberianism was an excellent
solution to the lack of trust in public officials and public administration as a whole.
This seems to be the fundamental problem of Romania and other former communist
nations in CEE. There is certainly a problem of low levels of trust in the public
servant and the government. A NPM-style empowerment of frontline bureaucrats in
Romania can prove to be disastrous since they do not enjoy the same level of trust
from their clients and colleagues as in western democracies. The client, or the “cus-
tomer–citizen,” does yet not trust the integrity of the civil servant and may be
tempted to offer a side-payment to ensure positive treatment.
The US public administration tradition certainly has valuable lessons for devel-
oping nations like Romania. As outlined in the first chapter, some authors argue that
globalization is an American construct that in the long-term can and will benefit
Romania and the European Union. However, the timing of NPM implementation in
46 2 The Future of Public Administration Reform in Romania
Romania has been most unfortunate. First, the cultural considerations outlined at
the beginning of this chapter were not taken into consideration resulting in the inter-
national community making many unintended mistakes. Second, it seems that the
realities and the context of Romania were not sufficiently analyzed and understood
before reform initiatives were undertaken. In spite of all the errors of the past, NPM
still presents a viable reform initiative for the future of public administration reform
in Romania.
New Public Management and the political theory of Public Choice are certainly
public administration philosophies worth considering in the context of Romanian
reform, but they ought not to be considered exclusively. As pointed previously, one
of the fundamental assumptions of NPM is that the administration it is replacing is
a classical public administration bureaucracy, also commonly referred to as a
“Weberian Bureaucracy” named after Max Weber, its originator. Particularly in con-
tinental Europe and in some other parts of the Francophone world, Neo-Weberianism
is seen as a viable alternative to the Anglo-Saxon New Public Management (Cepiku
& Mititelu, 2010; Seabrooke, 2002). Neo-Weberianism is a variation on the classic
public administration theory of western Europe and the Progressive movement in
the USA during the late nineteenth century and early twentieth century. Weberianism,
as it came to be known, was built on an objective, impersonal bureaucracy that had
the following characteristics:
1. fixed division of labor
2. hierarchy of offices
3. rational-legal authority
4. creation of rules to govern performance
5. the separation of personnel from official property and rights
6. selection based upon objective, predetermined qualifications
7. clear career paths (Weber, 1947)
Several authors have proposed a Neo-Weberianism reform initiative as a viable
alternative to NPM, especially applicable to the newly integrated nations of the
former communist block (Cepiku & Mititelu, 2010; Pierre and Rothstein, 2008;
Seabrooke, 2002). They recommend a careful consideration and understanding of
the public administration context before the adoption of NPM. Allan Schick in his
1998 article, Why Most Developing Countries Should Not Try New Zealand’s
Reforms highlights some of the important preconditions that transitional nations
should consider in designing their modernizing strategies and the essential pre-
requisites such as a working free-market sector, contract enforcement possibili-
ties, formalized civil service, a budget system, and a low level of corruption. From
2.3 Neo-Weberianism and the Revival of Classical Bureaucracy 47
its related problems were the first and primary concern of traditional Weberianist
bureaucracy, and the main rational for the creation of an impersonal, objective
bureaucracy (Weber, 1947). The reintroduction of curbing corruption in the eco-
nomic development debate represents a fundamental paradigm shift in public
administration reforms, considering that not too long ago most economists and
political scientists considered corruption a minor and insignificant issue (Henderson,
Hulme, Hossein, & Phillips, 2007). New research has shown its negative impact on
economic development and government illegitimacy and that in developing nations
like Romania, traditional Weberian bureaucracy has to be built first and foremost
(Evans & Rauch, 2000; Kaufmann, 2004; Mauro, 1995). Only through the restora-
tion of trust in public institutions such as courts, government, and the police will
society be positively affected and lead to economic and social development (Kumlin
& Rothstein, 2005). Historically, economic development was predicated upon the
reduction of government corruption, a position that may be best achieved through
traditional Weberian bureaucracy. In 2008, Olsen observes that
the enthusiasm for a universal de-bureaucratization cure and the pressure for global
administrative convergence have diminished since the early 1990s perhaps giving way to a
Neo-Weberian public administration ideology.
Gerring and Thacker in their 2005 article, Do Neo-liberal Policies Deter Political
Corruption? challenge the prominent NPM neo-liberal idea that the size of govern-
ment is the fundamental problem that generates corruption. They show that it is not
so much the magnitude of government, but its quality, that is the truest indicator of
corruption. They state that “we find no consistent relationship between the aggre-
gate size of the public sector and political corruption.” La Porta, Lopez-de-Silanes,
Shleifer, & Vishny (1999) similarly proved that high-quality government carries
with it higher public spending and that automatically “identifying big government
with bad government can be highly misleading.” These and other Neo-Weberian
authors seem to indicate that the quality of the government—not its absence—may
lead to economic and societal development and the reduction of poverty. Several
international institutions engaged in international development have positioned
anticorruption at the top of their agendas and are increasingly recommending varia-
tions of classic Weberian bureaucracy with its precise and unambiguous rules,
merit-based recruitment, personnel that clearly distinguish between their public and
private interests, a salary system that is sufficiently generous to make the official
less susceptible to bribery, and a transparent system of responsibility (Fjeldstad &
Isaksen, 2008).
On the issue of transactional cost reduction, Neo-Weberianism ideology seems
to have been encapsulated in the theory of “Institutionalism” a modern, transdisci-
plinarian development in economics and political science spurred on by the work of
Douglass North. Institutionalism and neo-institutionalism considers the classic
Weberian bureaucracy, with its predictable “rule of law” institutions, as instrumen-
tal in securing property rights and enforcing legal private contracts that guard pri-
vate societal participants against subjective bureaucrats. George Tsebelis in his
1990 book, Nested Games: Rational Choice in a Comparative Perspective, states
2.3 Neo-Weberianism and the Revival of Classical Bureaucracy 49
that only such institutions can truly be labeled “efficient” since they are perceived
by the public as legitimate and are not established for public resource redistribution
from one group to another. Unlike “redistributive” institutions that are generators of
corruption and illegitimacy, the objective and predictable Weberian institution exists
to serve the collective interests of all participants alike, thereby significantly lower-
ing transactional costs for society as a whole. The natural effect of such an environ-
ment is that societal agents can trust each other and the contracts they engage in thus
stimulating increased economic activity. In the inevitable case of a misunderstand-
ing, anyone can turn to an impartial court or another type within a Weberian bureau-
cracy for a predictable, objective legal remedy. Society further has the assurance
that taxes and government regulations are implemented and enforced in an objective
manner, without giving improper advantage to some because of their personal con-
tacts or their ability to pay a bribe.
Danny Rodrick in his 2008 article, Second Best Institutions, points out that “the
encounter between neoclassical economics and developing societies served to
reveal the institutional underpinnings of market economies" often taken for granted
by NPM theorists. Developed, western nations have historically developed a system
of property rights, effective regulations that prevent monopolies, uncorrupted gov-
ernment, the rule of law, and a social welfare that can accommodate risk. Rodrick
further points out the importance of informal societal institutions such as families,
religious organizations, and voluntary associations that contribute to social cohe-
sion, social trust, and citizen cooperation in developed nations. Neoclassical eco-
nomics take the presence and significance of such institutions for granted, but “there
are social arrangements that economists usually take for granted, but which are
conspicuous by their absence in poor countries” (Rodrik, 2008). This nuance is
perhaps most overlooked in the reform efforts of the European Union, the IMF and
the World Bank in Romania. I will argue that the civil society generating a univer-
salist culture in western nations is actually even deeper than Weberianism itself.
From a purely chronological perspective, before western public administration
reformers “discovered” the benefits of an impersonal bureaucracy they were work-
ing with a universalist culture and enjoyed an educated and demanding middle-class,
schooled, and tried in micro- and macro-democratic activity. Unfortunately for
Romania both the civil society and the middle-class are only now forming and
democracy does not have a long heritage in the Romanian psyche. Ironically, as
western public administration scholars busily and accurately point to the shortcom-
ings of traditional Weberian bureaucracy, a diametrically opposed perspective is
taking root in institutional theory and development studies. The classic Weberian
bureaucracy and its Neo-Weberian incarnations are viable public administration
reform alternatives for Romania so they can bring stability, legality, and continuity.
In that sense, all developing countries with “soft” institutions, limited education
for their public servants, and/or low levels of institutional trust might consider
Neo-Weberianism as a building block before adopting NPM.
Finally, the Weberian alternative is not limited to creating economic growth and/
or lowering transactional costs, but more importantly it is vital to safe-guarding
Romanian democracy. The relation between a healthy public administration
50 2 The Future of Public Administration Reform in Romania
Having outlined the two major public administration ideologies that future
Romanian reformers will have to contend with, at this point I would like to turn to
the issues of technology, particularly information technology, as it applies to public
administration. “Digital government” or “e-government” refers to the business of
public administration as it is affected by modern communication and information
technology. In my previous work, I outlined some of the technological advance-
ments that ushered in the current era of globalization with its turbo changes and
unpredictability. Inevitably, the same communication and information technologies
that transform major economies and connect new countries such as Brazil, Russia,
2.4 Digital Government (e-Government) 51
India, China, and South Africa (BRICS) to the world economy have a profound
effect upon public administration and its future. Most authors argue that digital
government is not a separate public administration ideology, but rather a comple-
mentary or a support system that can be utilized by both NPM and Neo-Weberianism
(Khalil, Lanvin, & Chaudhry; 2002; Norris, & Lloyd, 2006; West, 2004). Given that
the technological revolution of the past two decades changed the “rules-of-the-game”
in most areas of life, it is my belief that e-government requires a special even if brief
section in my research.
In the 2005 article, New Public Management Is Dead—Long Live Digital-Era
Governance, Dunleavy, Margetts, Bastow, and Tinkler rightfully assert that the fun-
damental development in current public administration reform is the system’s man-
agerial and cultural transformation as a response to new technology and society’s
expectation of its utilization. Naturally, Dunleavy et al. state that innovation in
information technology and its impact on public administration is not a recent phe-
nomenon. Starting with the 1960s, the first wave of automation with mainframe
computers and photocopy machines abolished thousands of bureaucratic positions,
with following technological waves producing additional savings and transfor-
mations to the business of public administration. However, the information and
communication innovations that occurred before 1989 had a limited impact upon
public administration organizations and ideology. Automation equipment was
simply adapted by public administrators on preexisting organizational cultures and
structures without significant adaptation or transformation. Routine functions were
automated and/or mechanized; therefore organizations tended to downgrade their
importance for managerial performance. Even though governmental agencies
became highly dependent on their IT infrastructures such as mainframe databases,
telephones, faxes, microfilms, etc., those technologies did not shape the organiza-
tion (Bertot & Jaeger, 2006; Moon & Norris, 2005).
The fundamental transformation that took place in the 1990s, at the time that
Romania was transitioning to a free-market economy, was the growth of the internet,
e-mail, websites, e-commerce, e-informing, blogging, wireless hand-held devices,
etc., that enabled individuals and organizations to be constantly informed and
connected. Those technological advances profoundly affected both the internal pro-
cesses of public administration, but most significantly it transformed its interaction
with the public, mass media, and special interest groups. In effect, the 1990s “digital
revolution” significantly and irrevocably transformed the scope and shape of tradi-
tional governance and political life (Franda, 2002). Digital government refers to the
digitalization, storing, and transferring of all information to a virtual space, a capac-
ity that was not possible with past technologies. Current technological capabilities
enable government to transition from traditional paper and plastic, confined by geo-
graphical space and operating hours, to a fully digital operating system that is inter-
connected and can be accessed from anywhere in the world at any time. These
technological innovations are now the omnipresent and structurally distinctive
influences on governments. The information age that has engulfed society and busi-
ness has produced “digital-government” and triggered numerous systemic transfor-
mations such as a large-scale switchover to e-mail for most communication; reliance
52 2 The Future of Public Administration Reform in Romania
tools available to the general public and their level of expectation since “history
suggests that substantial improvements in public services stem from broader forces
in society—from political movements and community action” (Hambleton, 2004).
The following is a list that Dunleavy et al. (2005) outline as necessary to achieve
government transparency in the era of digital government:
1. Citizen–client-based reorganization. Unlike traditional government in both
Weberian bureaucracy or NPM where the government services were built around
a specific bureaucratic function, like passport services for example, a citizen–
client-oriented service is built around a single citizen type such as students or
pensioners.
2. One-stop shop. If the public administration will no longer be built around a pro-
cess but rather around a single citizen–client group, the purpose would be for
that citizen to interact with as few entities and individuals as possible who would
be qualified to service his/her specific and personalized needs. This may be a
cluster of offices located in geographical proximity or an online website.
3. Single information provider. Similar to the one-stop shop, under the single infor-
mation provider all the information of one particular citizen–customer would be
located in one location, preferably in a digital format. This is predicated upon
the government commitment to share the citizen–client information and ensure
security.
4. Data warehousing and mining. This initiative refers to the utilization of histori-
cal citizen–client data so that patterns can be noticed and preventative action be
taken. This has the potential of significantly increasing satisfaction of citizens’
interaction with their governments, while drastically reducing the costs of ser-
vices. Using feasible research algorithms, agencies can match their services to
meet the citizens’ needs and influence them toward the optimal use of govern-
mental resources (Teo, Srivastava, & Jiang, 2008). Data-mining may sound
simple and inexpensive but in reality it is difficult since most agencies store
information in different and incompatible information systems making search
and matching difficult and expensive.
5. Integral service reengineering. This initiative toward government transparency
stresses the necessity for a holistic and integral process design that reduces the
artificial barriers that may exist among the various layers of government and the
various agencies.
6. Agile government processes. These focus on achieving speed, flexibility, and
responsiveness that allow government resolutions to compete with best practices
in the business sector (Dunleavy, Yared, & Bastow, 2003). The demand for agility
comes from the private sector where agile management has already been adopted.
Agile government is a public management and/or a decision-making system that
is capable of quickly reconfiguring to changing needs and responding to a volatile
and turbulent external environment (Carter & Bélanger, 2005; Polsby, 1984).
Information technology offers significant productivity gains but most importantly,
it requires significant organizational changes to take place. Digital government
cannot be seen as an appendix or an after-thought to public administration reform;
2.4 Digital Government (e-Government) 55
instead it must become essential, moving away from traditional bureaucracy toward
where “the agency is becoming its website” (Moon & Norris, 2005; United Nations,
2010). This third major component required by the digital government era is related
to the impact of the internet with its websites and web-services, emails, social media,
and the plethora of hand-held devices that citizens can utilize to access information
captured under the label e-government. The major risk of digitalization is to over-
hype technological improvements, with surprising levels of credibility given to gov-
ernmental CIO’s (chief information officers), IT corporations, or industry interest
groups (Atkinson & Leigh, 2003; Carter & Weerakkody, 2008). In fact, the major
impact of digitalization is not achieved through technology acquisition but rather
by internal cultural changes and a significant behavior shift by society as a whole
(Margetts & Dunleavy, 2002). There are the following components required by com-
plete digitalization as outlined by Dunleavy et al. (2005):
1. Electronic services delivery (ESD). Refers to the complete conversion of paper-
processes to digital ones. Government has adopted ambitious programs and
targets but the main constrain has been the slow adoption by their citizens of
e-services. Household internet access is increasing so we can safely expect ESD
to grow as well.
2. Zero touch technologies (ZTT). Are forms of automatic processes utilized in the
private sector where no human intervention is needed in sales or service offering.
Naturally, there are huge areas of potential application in a well-designed and
user-friendly system in governmental agencies for ZTT.
3. Disintermediation. Refers to the potential to eliminate the traditional govern-
mental gatekeeper. Naturally, a web-based automatic system needs substantial
back-up and help-desk systems, but the most innovative quality of this interme-
diation change is that societal participants who know and understand their own
situation are able to automatically shift and select among governmental sites.
This disintermediation process will only be accomplished when citizens will
change their behavior in line with the shifts made by governmental agencies.
There are two main ways to accomplish this: stimulate people to switch by
providing e-services at lower costs and greatly improve functionality thus com-
pelling people to change.
4. Government coproduction. This entails a shift from “agency-centered” to
“citizen-centered,” where citizens run or coproduce their interaction with
government. “Isocracy” is self-government beyond simple disintermediation; it
reflects the importance of volunteering and self-compliance with governments.
Coproduction involves citizens partly producing outputs with the government
using electronic processing and leaving agencies to provide only facilitating
frameworks (Akman, Yazici, Mishra, & Arifoglu, 2005).
5. Open-book government refers to a radical shift from “closed-file government”
employed by traditional bureaucracies toward allowing citizens to actively man-
age their own accounts. Creating data protection and freedom of information is
critical in pursuing public opinion to accept and utilize such changes.
56 2 The Future of Public Administration Reform in Romania
New Public Management (NPM) and Neo-Weberianism, along with the modern
tools made available through e-government are viable and laudable public adminis-
tration reform instruments, and Romania along with European students, practitio-
ners, and pundits of public administration ought to excel in the understanding of
2.5 The Limitations of Current Reform Initiatives 57
The first significant limitation of public administration reforms that I would like to
highlight is the intrinsic tendency of efficiency in public administration to stifle
democracy. If democracy may be imperil in western societies given the citizens
58 2 The Future of Public Administration Reform in Romania
apathy and their low participation, in the case of Romania there are added concerns
given the lack of historical democratic traditions and the limited role and implica-
tion of the civil society. I would point that simply making Romanian public admin-
istration more efficient, regardless of the instruments, would be a wasted historical
opportunity if the democratic spirit and individual responsibility would not develop
along with it. My hypothesis is not simply theoretical or utopian, but rather quite
pragmatic. Unless democracy and individual responsibility will increase, there is a
danger that whatever public administration reform Romania would undertake will
be short-lived and only on the surface.
Goerdel, Nabatchi, and Peffer point out in their 2011 article, Public administra-
tion in dark times: some questions for the future of the field, that even in developed
nations with long democratic traditions, modern public administration has embraced
the bureaucratic philosophy at the expense of the democratic one. There has always
been tension between a “democratic ethos and a bureaucratic one” with bureaucracy
naturally suiting public administrators and their political masters (deLeon &
deLeon, 2002; Pugh, 1991; Woller, 1998). Bureaucracy entails predictable and con-
trollable values such as hierarchy, efficiency, expertise, and loyalty in contrast the
messy and slow process of democracy. As previously mentioned, the European
Union was birthed and enlarged in a partially bureaucratic manner with limited
democratic participation. Romania has both a non-democratic history and a com-
munist experience where the elites perceived the general public as unqualified and
ill-equipped for major democratic decisions. The past two decades of muddled
democracy and disqualified politicians risks reinforcing this tendency both in the
European Union and the Romanian public administrators at the expense of a demo-
cratic society. My observation is that, regardless of how efficient or European the
Romanian public administration system will become, if it is not built on a demo-
cratic and participatory society, it will not be sustainable in the long-run and will not
be fit to respond to the future challenges of the twenty-first century.
The building of a democratic ethos in public administration is a significantly
older ideology, but substantially more difficult to articulate and research than
modern bureaucracies. A feeble attempt was made in the 1960s at the Minnowbrook
conference, by the Public Choice scholars who adequately and accurately pointed to
the short-coming of traditional Weberianism. Gary Woller in his 1998 “Towards a
Reconciliation of the Bureaucratic and Democratic Ethos” rightfully states that the
“democratic ethos remains more eclectic and less clearly defined than its bureau-
cratic counterpart.” He points out that:
the democratic ideology in public administration is an outgrowth of many public adminis-
tration scholars’ dissatisfaction with the narrow normative prescription of the bureaucratic
ethos (Woller, 1998, p. 114)
improvement of the quality of citizens’ lives” (Wamsley et al., 1990, p. 4). The keen
observation of democracy ideology scholars was that:
public administrators cannot be value neutral servants of the public will … and that admin-
istrative behavior should be grounded principally on … higher order moral principles
embedded in the notion of democratic government (Woller, 1998, p. 86).
The second limitation of modern public administration reform is the unhealthy rela-
tionship that tends to exist between the elected class (politicians) and the appointed
class (public administrators). This is especially true in Romania’s case where, as
2.5 The Limitations of Current Reform Initiatives 61
previously mentioned, this is one of the causes of corruption and loss of legitimacy
in the eyes of the citizenry. This phenomenon is not limited to Romania and it can
create a vicious circle where found. Elected officials tend to appoint their cronies to
administrative jobs to reward them for political support and to ensure favorable
governance. Public administrators, especially those who manage to entrench them-
selves in a particularly influential post, play a very active political role with dynamic
decision-making responsibilities. Some authors argue that in modern democracies
the public administrator has become the “de facto” arbiter of political conflict,
undertaking responsibilities that were never intended for unelected officials, while
lacking the appropriate political instruments and training (Goerdel, Nabatchi, &
Peffer, 2011). In observing elected officials and their political parties whose respon-
sibilities are to mitigate societal conflict, Meier (1997) laments that:
the fundamental problem of governance that has generated the continual state of crisis in
political/bureaucratic relationships is that the electoral branches of government have failed
as deliberative institutions; they have not resolved conflict in a reasoned manner.
Given this failure, public administrators have assumed the duty of solving policy
and political conflicts, a responsibility they were not designed nor equipped to per-
form satisfactorily and democratically. This unfortunate political involvement has
grown in complexity and size, creating significant controversy around the exact
role, influence and responsibility of public administrators (Ingraham, 2006; Lowi,
1979; Meier, O’Toole, & Lawrence, 2006). In the case of Romania’s young and
inexperienced democracy with its many changes and alteration, the situation is even
more complex with a large number of people switching jobs frequently between the
legislative (parliament) and the executive (ministerial) branches.
In a democracy, elected officials and political parties are supposed to represent
the will of the people, aggregate collective interest, and peacefully negotiate a mutu-
ally beneficial compromise that can then be transformed into clear public goals and
policy decisions. However, given the polarization of political parties and the politi-
cal process, the deliberative functions of most legislative bodies is deteriorating and
giving way to hostility and gridlock (Lowi, 1979; Theriault, 2008). In most instances,
public administrators have no choice but to intervene in the policy-setting process,
often applying their own ideology to public problem-solving. The motives and the
drivers of political polarizations have been outlined by the Public Choice scholars,
who observed that elected officials have little incentive to invest in issues their core
constituents will not reward or spend political capital on initiatives with limited
payoffs. This state of affairs limits a viable political compromise and the assump-
tion of responsibility among “risk-averse, resource-dependent, and media-
conscious” politicians, conscious of the next election cycle (Durant, 1995). The
natural result is unresolved political conflict, ambiguous and contradictory legisla-
tion, and uninformed selfish goals.
The public administration entrusted to implement the murky political decisions,
often has to make major decisions on important policy matters. In its essence and
tradition, bureaucracy was created as a scientific, objective, goal-oriented organiza-
tions evaluated on accomplishment and efficiency, not to be deliberative institutions
(Meier, 1997; Seidman, 1970). In the case of Romanian bureaucracy, over the years
62 2 The Future of Public Administration Reform in Romania
James Toole, in his 2003 article, Straddling the East–west Divide: Party
Organization and Communist Legacies in East Central Europe, observed the same
phenomenon in most former communist nations where “the institutions built by
political parties in central and eastern Europe in the years following the communist
demise seem to fulfill the personal needs of the political elites rather than the voters
interest.” In 1995, Peter Kopecky raised the question about what type of political
parties were likely emerge in the region and concluded that party membership was
volatile and insignificant, with the fundamental, decisive role belonging to the party
leader. He pointed that the political parties growing in the former communist states
were not necessarily democratic, grass-roots parties lead by a specific political
ideology, but instead driven by personalities and opportunistic circumstances.
2.5 The Limitations of Current Reform Initiatives 63
2
Voter participation in parliamentary election is as follows: in 1990—86.19 %; in 1992—76.29 %;
in 1996—76.01 %; in 2000—65.31 %; in 2004—58.51 %; in 2008—39.20 % (Buti, 2011).
64 2 The Future of Public Administration Reform in Romania
their European counterparts finance themselves through the government and the
appointed public administrators are their willing accomplices.
According to Doug Perkins (1998), politicians normally coagulate around finan-
cial resources and perhaps this has been the true motivator behind political party
formations. In a sense, Romanian political parties function as lobby groups whose
purpose is accessing government resources for their members. These resources can
range from simple government jobs all the way to elaborate public–private schemes
where loyal firms receive lucrative government contracts, or where party elites
receive appointments in state-owned companies that can incur debts which will be
later transferred to the national budget. Perkins concludes:
political parties are increasingly dependent upon government resources, moving away from
their voluntary, electorate base. This poses significant alternations to the traditional political
concept, where the loyalty and accountability of the politicians is shifting away from their
voters and onto their financers. (Perkins, 1998, p. 147)
Given this overarching desire for obtaining financial resources from the govern-
ment, we cannot expect Romanian political parties—regardless of their name, tradi-
tion, or supposed orientation—to be concerned with objective, efficient non-corrupt
public administration, nor with the education of the general public on issues pertain-
ing to democratic behavior. Perhaps, as some authors suggest, we may not even call
them “political parties” in the traditional sense of the word. Instead they seem to be:
Organizations that showcase and follow individual interests, utilizing various instruments
and strategies to accomplish their goals with minimal costs. In an economic, social, cultural,
and political context, they may group themselves in “parties” for the sole purpose of accom-
plishing their interest. Absent a separate civil society to counterbalance these instincts, the
dissatisfaction between the governed and those governing is likely to grow. The reality is
that we must begin to deeply reflect about either changing the traditional definition of a
political party, or establishing a viable, socially-acceptable alternative (Buti, 2011).
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70 2 The Future of Public Administration Reform in Romania
The reform initiatives of the past two decades in Romania are praiseworthy, and the
incontestable fact is that the state of the economy and the government is signifi-
cantly better now than at the dawn of the 1989 Revolution. The Europeanization of
the public administration is partially successful, especially in the capital city and a
few other urban centers. There are a number of ongoing, successful public adminis-
tration reform initiatives throughout the country, some of which I have outlined in
previous chapters. This continuous work is vitally important and necessary to
improve customer/citizen services, agency design, increase efficiency, and modern-
ize the Romanian public administration. In the concluding chapter of this volume,
I would like to attempt a modest theoretical contribution to the Romanian public
administration reform dialogue, not from a traditionalist bureaucratic perspective
but rather from a libertarian, free-market, somewhat postmodern public administra-
tion theory. My conceptual approach will be that current traditional public adminis-
tration reform initiatives ought to be complemented by the revitalization of the civil
society, individual responsibilities, and voluntary initiatives.
The events that took place in Europe in the past few years—first with the banking
sector causing the greatest crisis since the Great Depression, and then more impor-
tantly with the global financial markets exerting unprecedented influence on nations
such as Greece, Italy, and even the USA—indicate the need for an alternative, inex-
pensive perspective upon public administration reforms. Given the budgetary defi-
cits, low economic growth rates and declining demography in most developed
nations, the traditional social commitments can no longer be honored, less alone
additional investment be made in public administration reform. There is imminent
concern that future government reforms might not come from transparent, account-
able, liberal-democratic political centers of the world, but the faceless financial
markets and nondemocratic, opaque, sovereign funds of the Gulf States and the Far
East. For instance, China is currently the largest bond-holder of US treasury bonds,
a rather dangerous and uncomfortable position for the democratic-liberal govern-
ment in Washington who will sooner or later have to make concessions to its
McGee & Gelman, 2009). Finally, the general public has a sense of hopelessness,
not knowing what they can and should do to improve their society with the excep-
tion of emigration (Bleahu, 2004; Sandu, 2007). These are the challenges of public
administration reform and I humbly propose a public–private partnership between
public administration and civil society.
The concept of the civil society must be revitalized and in some cases reinvented.
With a few timid exceptions, European civil society has been replaced by a strong,
socialistic state, while Romania lacks even historical and religious traditions in
active civil society engagement (Di Palma, 1991; Howard, 2003). Further, the past
two decades of democracy has seen the very concept of civil society discredited in
the minds of the Romanian public, either by corrupt business people or politicians
who used it for their own selfish gains. In the fourth section of this chapter, I argue
that there is a positive global trend in the form of “Corporate Social Responsibility
(CRM)” that ought to be contextualized and adopted in Romanian. The interna-
tional business community is observant of the limitations of public administration
and their own negative tendencies, therefore they are more open to jointly solve
societal problems and contribute to the society. Perhaps and lamentably, given the
numerous abuses made by the private sector, left-lining governments may not fully
trust the intentions of the corporations. However, governments and the business sec-
tor—regardless of their innate differences—have more commonalities then differ-
ences, and most importantly they have a common interest. My attempt is to initiate
the dialogue and the research in the exploration of the “Business Civil Society” a
modern concept requiring significant maturing and testing in the Romanian context.
It is my assumption that if public administrators join forces with the private sector,
together they could create this civil society and reeducate the Romanian public
towards a more entrepreneurial behavior that in return will benefit both the govern-
ment and the private sector.
Historically, “politics and economics were not separated; economics do not exist in
a vacuum and neither do politics. Political systems shape, sometimes control, and
often misdirect economic systems” (Mitchell & Simmons, 1994, p. 16). That, in the
west was conventional wisdom built upon laissez-faire economics, which viewed
the role of government simply as the producer of rudimentary public goods such as
defense, safety, and infrastructure. Historically, the private sector was responsible
for development and economic growth while societal problems such as illiteracy,
healthcare, and sanitation were either ignored or made the responsibility of reli-
gious organizations. The eastern world, mainly agrarian, did not develop a strong
and industrious private sector since most of its economic activity came from agri-
culture and trade through archaic feudal practices. Beginning with the second half
of the nineteenth century, western Europe and the USA simultaneously experienced
unprecedented levels of wealth creation through industrialism and new technologies
3.1 Modern Challenges to Government Reforms 75
such as the railway and electricity. The dark side of this economical explosion was
massive human urban misery, workers abuses, unsanitary conditions, etc. This was
the background that gave birth to modern government, and over the next century it
was shaped, influenced, and responded to the industrious, dynamic, and sometimes
dangerous private capitalistic system.
In the 1920s, “welfare economists” outlined the observable “market failures” and
proposed swift and radical government interventions. The Soviet Union, eastern
Europe, and major parts of Asia took governmental intervention even further to the
communistic extreme of the abolishment of private property and the nationalization
of all means of production. This in a sense significantly reduced and sometimes
eliminated democracy, the private sector and civil society (Kornai, 1992). This pro-
government bias dominated the economics profession and Mitchell and Simmons
express it best in their 1994 book Market Failures and Political Solutions: Orthodoxy,
where they describe the various theories of market failure including externalities,
public goods, imperfect competition, macroeconomic instability, distributive ineq-
uities, and the existence of transactions costs. They articulate the anti-market bias of
welfare economists who advocate “more taxes; price controls; subsidies and tariffs;
penalties for collusion; more controls over private property; and, of course, more
government-directed planning.” Welfare economists are not the only ones who pre-
ferred government intervention. Political scientists had a significant role in creating
an idealized vision of the political process and the benefits of active and big govern-
ments. Dahl and Lindbloom in their 1991 book, Politics, Economics, and Welfare,
argued that special interest groups and government imposed wealth transfers was
positive for the society since “countervailing power centers” can make politics “civ-
ilized, controlled, and limited to decent human purposes.” Public administrators
naturally had an inherently idealistic perspective of government, beginning with
Woodrow Wilson in the USA and Max Webber in Europe, who believed bureaucrats
could become “scientific managers” selflessly serving the public with an objective,
impersonal bureaucracy that guarded prosperity and civility.
Elinor Ostrom in her 1990 book Governing the commons: The evolution of insti-
tutions for collective action offered an alternative to government intervention
through private enterprise and the civil society. She states that “all efforts to orga-
nize collective action, whether by an external ruler, an entrepreneur, or a set of
principals who wish to gain collective benefits, must address a common set of prob-
lems.” The problems she outlined were: (1) Neutralizing free-riding tendencies;
(2) ensuring commitment by all members; (3) negotiating the design and acceptance
of new institutions; (4) Ensuring individual adherence to the rules. Ostrom found
that groups that organize and administer their behavior effectively are marked by
the following:
– Group boundaries are clearly defined.
– Rules governing the use of collective goods are well matched to local needs and
conditions.
– Most individuals affected by these rules can participate in modifying the rules.
– The right of community members to devise their own rules is respected by exter-
nal authorities.
76 3 The Business Civil Society and its Impact on Romanian Public Administration
especially in Romania, may be that they both operate with a flawed culture, which
may endorse greed and personal fulfillment over selfless, altruistic behavior.
Considering national budget deficits, economic contraction, and proposed austerity
measures, it seems that both private and public sectors may be open to solutions that
cost less and deliver more. I hope that this timely and necessary search will include
nonlinear approaches such as the revitalization of civil society as a common ground
for combined problem-solving by government and private business. Otherwise, as
noted physicist Albert Einstein puts it society will: “be doing the same thing but
expecting a different result.”
1
Robert Pollock, in In the Middle East, Arbitrary Government Feeds Rage, the Heritage Foundation
website (2002).
78 3 The Business Civil Society and its Impact on Romanian Public Administration
Given this political influence, the average salary and benefits of public workers
in most developed nations including Romania, are significantly higher than their
private counterparts.
Finally, the last challenge to government reform is demography. The large num-
bers of pensioners, consuming a disproportionate amount of money and healthcare,
by comparison with the rest of the population and a decreasing number of the young
people contributing to the social system, is making it difficult for governments to
provide historically agreed-upon benefits. The older public is sensibly protecting
their benefits given their larger numbers and their propensity to vote, unlike their
younger counterparts. According to Ian Davis in his 2007 article, Government as a
business,
in almost all of the Western European countries, in Japan, the United States, South Korea,
and elsewhere, tax rates will have to more than double to support current benefit levels,
given the expected size of the retiree pool relative to the workforce. The agreements govern-
ments have with their citizens about which services are to be provided will be simply
unaffordable.
Regardless of the challenge, austerity reforms alone are not sufficient to produce
true and sustainable public administration reform, though they are instinctual to
politicians and international bodies. As the riots of 2011 throughout the developed
world and the extreme political rhetoric in nations like Hungary and Holland have
painfully reminded us, societal problems cannot simply be solved with budget and
3.1 Modern Challenges to Government Reforms 83
service cuts alone. Undoubtedly, sacrifices must be made and the challenge to
politicians everywhere over the next few years will be to educate and convince the
public of their necessity; but if cuts are the only solutions offered, Europe and
Romania risk facing social unrest and the rise of political extremes rivaling those of
the 1930s.
The alternative to austerity is to increase governmental productivity and effi-
ciency through entrepreneurial initiatives since tax rates in Europe are at a historical
high. That, however, cannot be accomplished promptly with either traditional public
administration or political instruments alone. This requires a harmonized effort
from public, private, and voluntary sectors built on collaborative effort with entre-
preneurial, constructive, and nonconventional behavior at its heart. Pessimists may
insist that the costs are too high and the wait too long, but looking at the private
sector, it experienced a 200 % productivity increase in the previous two decades
through the entrepreneurial application of new technology and processes, while cus-
tomers benefited from better products and lower prices. The adoption of true entre-
preneurial culture that will lead to a productivity increase in both public and the
private sector is one of the solutions to raising living standards and overcoming the
current financial and government crises. Thomas Dohrmann and Lenny Mendonca
in their 2004 article, Boosting Government Productivity, argue that productivity is
“the heart of government performance—not cost-cutting, salary reduction, or the
elimination of services. Although a balanced budget can be achieved through sim-
plistic methods, such as layoffs or reduction of services, those initiatives often lead
to poorer service and deteriorated employee morale. The preferred method is to
maintain the same level of costs while increasing the quality and the quantity of
outputs (Kessides, 2004).
Skeptics of public sector productivity increase often cite the 1967 article
Macroeconomics of Unbalanced Growth: The Anatomy of Urban Crisis by William
Baumol, who observed that services may lag behind manufacturing in productivity
because of their labor-intensive nature making cost-saving technological innova-
tions difficult to apply. However, over the last three decades, private enterprises
have managed to successfully apply technological innovation to the service sector,
thus boosting its productivity. The nature of healthcare, education, logistics, pro-
curement, customer service, etc., has all been radically transformed in the private
sector and there is no reason to believe it cannot be done so in the public sector as
well. Given the current budgetary crisis, politicians on the left ought to welcome a
more productive government ensuring more resources for social needs, while the
right ought to celebrate lower taxes and strong economic growth. This increase in
bureaucracy’s productivity can only be accomplished through the three classic man-
agement tools of organizational redesign, strategic procurement, and operational
redesign which are instruments of a broader program of entrepreneurial cultural
change and transformation (Day & Jung, 2000; LaClair & Rao, 2002; Lawson &
Price, 2003).
84 3 The Business Civil Society and its Impact on Romanian Public Administration
There are increasing number of government reform experts who consider govern-
ment entrepreneurship as the preferred response to the challenges of globalization
since it may generate sustainable competitiveness and productivity increases
(Colwell & Narayanan, 2010; Cumming, 2007; Minniti, 2008; Moynihan, 2006a,
2006b). The Treaty of Lisbon, intended to transform the European Union and
prepare it for the global economic challenges, stated in March 2000 that over the
next decade the EU must become “the most competitive and dynamic knowledge-
based economy in the world, capable of sustainable economic growth with more
and better jobs and greater social cohesion” (Treaty of Lisbon, 2000). The EU
leaders gathered in Lisbon argued that the achievement of this noble goal was
predicated upon the transition away from a traditional economy and social struc-
ture of government to a “knowledge-based economy and society.” The agreement
in general was that structural reforms must take place to increase “competitive-
ness and innovation” and a painful acknowledgement that the traditional European
social model was unsustainable given the current demographic pressures. By
2011, not only is Europe not “the most competitive and dynamic knowledge-
based economy in the world,” but some argue its very existence along with its
common currency is under question. On November 12th, 2011, the Economist’s
article, Europe and its Currency, concluded that “above anything else, Europe’s
troubled economies need growth.” Competitiveness and entrepreneurship may
have to be infused into Europe and implicitly the Romanian society, yet the chal-
lenge is how to best do it and who is in the best position to accomplish it. Thus
far, most reform recommendations have been aimed exclusively at reforming
either the public administration or the political system.
The theory of reforming the government, making it more productive and entre-
preneurial, more citizen-centered, more accountable, less corrupt, etc., may not be
plausible. Famous books such as David Osborn and Ted Gaebler’s 1992, Reinventing
Government: How the Entrepreneurial Spirit is Transforming the Public Sector,
may contain excellent propositions, but the practical reality is that they are difficult
if not impossible to accomplish given the current levels of political and economic
expectations. The October 2010 report, Beyond Austerity: a Path to Economic
Growth and Renewal in Europe, published by the McKinsey Global Institute,
reached similar conclusions: “entrepreneurship is the required ingredient for mov-
ing beyond austerity and painful budget cuts, and the European (Romanian) culture
does not have it, making it difficult for its government to act entrepreneurially.”
Unless we find an effective method to reform citizens’ expectations and their
contributions to government, the painful Romanian and European reforms may be
violently resisted at worst or “declaratively accepted” at best. Entrepreneurial gov-
ernment is impossible without an entrepreneurial culture—a culture that the private,
the public, and civil society would benefit from. Unfortunately, there seems to be a
major confusion if such a culture can and should be actively created and who is
responsible for it.
3.1 Modern Challenges to Government Reforms 85
Entrepreneurship is of major importance for any society, not only for the creation
of new businesses and organizations but more importantly for improving and
reforming existing ones (Schumpeter, 1942). Even if entrepreneurship is commonly
studied in the private sector focusing on the individual entrepreneur with his/her
characteristics, organizations, and cultures are also considered entrepreneurial
(Brush & Hisrich, 1991; Covin & Slevin, 1991; Schumpeter, 1942). The father of
entrepreneurship, and according to some of globalization, Joseph Schumpeter in his
seminal 1942 book, Capitalism, Socialism and Democracy, outlines the merits of
liberal capitalism and the centrality of the “entrepreneurial spirit” to the “creative
destruction” that in the long-run improves the competitiveness of any individual,
firm, or society. This improvement can be accomplished through the introduction of
new and improved innovation that breaks the old equilibrium in the market. Denny
Miller (1983) describes entrepreneurial organizations and cultures as
one that engages in product-market innovation, undertakes somewhat risky ventures, and is
the first to come up with “proactive” innovations, beating competitors to the punch (Miller,
1983, p. 321)
In contrast, the nonentrepreneurial one “innovates very little, are highly risk
averse, and imitates the moves of competitors instead of leading the way” (Miller,
1983, p. 321). Entrepreneurial organizations are capable of “strategically renewing”
themselves in response to external opportunities or threats and are keenly aware of
their weaknesses and strengths. The process of “strategic renewal” is the creation of
new wealth through innovative combinations of the traditional resources of land,
labor, and capital.
Governmental entrepreneurship is mostly mentioned with a focus on the indi-
vidual entrepreneur as a pioneer (Boyett, 1997; Lewis, 1980; Ramamurti, 1986;
Terry, 1993). Under the umbrella of New Public Management, numerous authors
have applied literature on the private sector to the public sector attempting to out-
line factors that can stimulate public entrepreneurship (e.g., Caruana, Ewing, &
Ramaseshan, 2002; Sadler, 2000; Zampetakis & Moustakis, 2007). However, as
the past three decades of New Public Management have shown, especially in a
transitional economy such as Romania, entrepreneurial government can often
mean corrupt government. The private market that was supposed to counterbal-
ance the government and offer an alternative to inefficient administration is either
inexistent or ineffective.
In the classical entrepreneurial tradition that took into account mainly the private
sector, an entrepreneur was supposed to eliminate waste (profit) in an industry or a
company through a more efficient utilization of resources.2 Since entrepreneurial
opportunities seldom come with exact and guaranteed recipes, the entrepreneur
achieves a new economic equilibrium through trial-and-error, often a costly and
2
Classical economist referred to profit as “waste” since profit is the difference between revenues
and expenses. The internal tendency of the firm is to maximize profit (waste) by selling their prod-
ucts at as high of a price as possible above its costs. In a free-market system where competition is
free and entrance into an industry unhindered, new entrepreneurs would eliminate that waste by
entering the market and selling the same product at lower prices.
86 3 The Business Civil Society and its Impact on Romanian Public Administration
voluntarily solve their common social problems. He observed that one of America’s
cultural strengths was its predisposition for voluntary association, organizing itself
to solve all kinds of problems. Voluntary, usually religious, organizations took timid
and uninterested individuals and made them strong and engaged, generating a
national culture of activism. Social capital is vital to the adequate functioning of
formal public institutions while low levels of social capital is linked to inefficient
and corrupt local government (Banfield, 1958; Putnam, 1993). Social capital pro-
duces a unique culture, built upon a firm civil society, the universal condition for the
modern liberal democracy (Gellner, 1994). Fukuyama continues:
If a democracy is in fact liberal, it maintains a protected sphere of individual liberty where
the state is constrained from interfering. If such a political system is not to degenerate into
anarchy, the society that subsists in that protected sphere must be capable of organizing
itself. Civil society serves to balance the power of the state and to protect individuals from
the state’s power (Fukuyama, 1999).
These cultural factors determine each nation’s ability to build necessary public
institutions. Fukuyama contrasts Japanese governmental agencies’ relatively low
level of corruption with the typical Latin American or African government. He
credits the Japanese culture that traditionally respected higher authority, its high
level of training and professionalism, and states that institutions are grafted onto the
national culture. The source of social capital is highly debated. One possible expla-
nation is that social capital is spontaneously produced out of necessity, as in the
prisoner’s dilemma game: individuals who interact constantly over time develop a
need for a good reputation, honesty, and credibility. The second source of social
capital could be society’s authorities—formal or informal—that promote certain
norms and possess the necessary enforcement mechanisms. Notable among them
are religious authorities that transmit values and norms through the socialization
process and responses to existential questions. Since they utilize faith and habit
more than reason, they can persist for a long time. For instance, the Protestant
Reformation in the sixteenth-century Europe is credited with the following eco-
nomic boom. Max Weber in his Protestant Work Ethic and the Spirit of Capitalism
argues that the Protestant religion produced moral values like honesty, hard work,
reciprocity, and savings that created modern capitalism. In Weber’s view, “culture
was the uncaused cause” of the Protestant worldview.
On the issue of how to increase social capital, Fukuyama offers four possible
initiatives. First, government must realize its limitations and lack of authority;
therefore they ought to rely on their influence and build upon already existent reli-
gion, traditions, and historical experiences. Second, there needs to be an intentional
and strategic effort by all stakeholders to positively influence the education system.
Third, government should foster the creation of social capital by efficiently provid-
ing public goods such as property rights and safety. Fourth, and I believe most
relevant for Romania, governments can have negative impact on social capital if
they assume the activities of the private sector or civil society. Cooperation is built
on habit and practice, and if the state organizes everything, people will lose their
ability and desire to volunteer. Beyond the role of government, there are two addi-
tional sources of social capital that I believe are particularly significant for Romania.
88 3 The Business Civil Society and its Impact on Romanian Public Administration
The first is religion that can inspire cultural changes if it is practiced according to
the Bible and the public teaching of most Christian leaders. The second source of
social capital is globalization, which is the carrier not just of capital but also of ideas
and culture such as accounting standards, managerial transparency, and NGO activ-
ities. The issue for Romania is whether globalization and Europeanization will tear
down traditional communities, or if this external shock will disrupt dysfunctional
values and norms, making room for the entry of modernity.
An encompassing umbrella and the generator of social trust, with direct economic
and administrative implications, culture is the major influencer of entrepreneurial
behavior whether in the private or the public sector. Kroeber and Parsons (1958)
define culture as patterns of values, ideas and other symbolically meaningful systems
as factors in the shaping of human behavior. Barnouw’s (1979) definition is “stereo-
typed patterns of learned behavior which are handed down from one generation to
the next.” Hofstede (2001), one of the most famous experts on the issue of culture
and its impact upon productivity and entrepreneurial behavior, refers to culture as
“the collective programming of the mind that distinguishes the members of one
group or category of people from another.” Fons Trompenaars in his 1993 book
Riding the Waves of Culture: Understanding Diversity in Global Business gives per-
haps the best cross-national analyses of culture in recent years. Values are established
early in life and are “programmed” into individuals, resulting in behavior consistent
with the cultural context and enduring over time, which in turn generates the tangible
institutions and their behavior (Hofstede, 1980; Thomas & Mueller, 2000). Culture is
regarded to exist mainly in our mind, while institutions are observable to the outside
world and more easily analyzed. Culture, or what a group of individuals consider to
be normal behavior, is the creator and sustainer of values and beliefs which in turn
are the primary determinants of behavior (Thomas & Mueller, 2000).
There have been a significant number of studies exploring and highlighting the
relationship between a nation’s culture and its entrepreneurial behavior (Busenitz,
Gomez, & Spencer, 2000; Lee & Peterson, 2000; McGrath & MacMillan, 1992;
Thomas & Mueller, 2000; Wennekers, Noorderhaven, Hofstede, & Thurik, 2001).
Richard Lynn in his 1991 book, The Secret of the Miracle Economy, speaks of
attitudes rather than values, or the common Romanian phrase “mentality.” In his
view, a nation’s attitude and values toward work, production, wealth, saving, new
information, invention, strangers, risk and failure determine how entrepreneurial a
culture may be more so than the act of starting a new firm. There are two perspec-
tives regarding the relationship between cultural values and entrepreneurial behav-
ior. The aggregate psychological trait is based on the idea that if a society contains
more people with entrepreneurial values, more people will be entrepreneurs. The
social legitimating perspective refers to the level at which a society accepts and even
expects entrepreneurial behavior (Văduva, 2004). For instance, Gunnar Myrdal,
writing in 1968 before the cultural reformation that took place in Asia, concluded
3.2 Culture, Social Trust, and Entrepreneurship 89
that cultural factors were the principal obstacles to the modernization of Asia. It was
not until cultures such as Japan, and more recently China and India, transformed in
order to “permeate, rigidify and dominate the entire national system in all its politi-
cal, economic and social dimensions” (Myrdal, 1968, p. 88) that Asia began its
economic climb. It is the national culture that explains, in most cases, why some
nations develop more rapidly and more fairly than others. Some cultures are
“progress-prone,” others “progress-resistant” in their view of time, work, education,
frugality, ethics, merit, sense of community, authority, justice, and secularism.
Hofstede’s cultural framework, comprised of uncertainty avoidance, collectiv-
ism, power distance, and assertiveness is a good instrument for evaluating the inno-
vativeness of a culture along with the expected level of entrepreneurship. Uncertainty
avoidance is the cultural characteristic that gages the extent to which members feel
threatened by inexact and unknown situations. Power distance is the cultural char-
acteristic that reflects the level at which people accept that power should be strati-
fied and concentrated at higher levels of organizations. Collectivism entails the
degree to which people feel pride and loyalty to their group. Assertiveness is the
degree to which individuals are assertive, confrontational, and aggressive in social
relationships; it is associated with initiative, competition, and the reward of perfor-
mance. Uncertainty avoidance creates resistance toward risk, innovation, and
change, signifying that high uncertainty avoidant nations have low entrepreneurial
levels. Furthermore, entrepreneurial activity is difficult in nations with high power
distance, given the interest to maintain the status quo, the inherent resistance to
change, the traditional distribution of power, and the routine barriers to innovation.
Collective cultures offer more opportunities for collaboration and communication
among employees, investors, and customers, making innovation and transformation
more acceptable (Dwyer, Mesak, and Hsu, 2005). On Hoffstede’s cultural scale,
Romania ranks 90 out of possible 100 points at the “power distance;” 30 at “indi-
vidualism;” 42 at “masculinity;” 90 at “uncertainly avoidance”; and for “long-term
orientation” we have no estimate. Needless to say, Romanian culture is not naturally
inclined toward entrepreneurship, but it does contain certain aspects of it.
Two excellent sociological perspectives regarding the Romanian culture are
offered by Emil Cioran in his 1990 Romania’s Facial Transformation (Schimbarea
la fata a Romaniei) and Lucian Blaga in his “Mioritical Space.” The Romanian
culture tends to be quite fatalistic and prone towards negativity; there seems to be a
disconnection between cause and effect. Romanians seem to be individualistic as
consumers but collectivistic as producers, and unlike their western counterparts
they do not feel the need to create grand social institutions. Romanians tend to lack
persistence but are patient; they don’t work methodically, but when needed, are
willing to sacrifice. They are quite extravagant with time and also hospitable, toler-
ant, religious, patriotic, and very adaptable. Thomas Keil in his 2006 book,
Romania’s Tortured Road toward Modernity, characterizes the Romanian people as:
…one of the things that is readily apparent about Romanian social and political life is the
degree to which Romanians see their history and their destiny as largely the result of power-
ful and not always apparent external forces that sweep over them…There also is a tendency
to particularize this, so that they perceive individual situations in much the same way (Keil,
2006, p. 86)
90 3 The Business Civil Society and its Impact on Romanian Public Administration
Michael Edwards in his 2009 book, The Civil Society, begins by stating that “the
civil society is much talked about but rarely understood” It is impossible to have a
conversation about politics or public policy these days without someone mentioning
the magic words “civil society” (Edwards, 2009, p. 5). Even if civil society is an
elusive concept, relatively new for Romania, I believe that an adequate understand-
ing of it and its origins and interworking can aid us in our quest to make Romanian
society more entrepreneurial and prepare its public administration for the global
challenges of the twenty-first century. Naturally, the civil society is a very broad
concept that can mean different things to different people in different circumstances.
In this section of my volume I will focus on two general directions and outcomes of
the civil society, mainly the development of national culture and the counterbalanc-
ing of government abuses. In the West, the original concepts of civil society can be
traced to the nineteenth century political and ideological ideas of liberal democra-
cies (Bermeo & Nord, 2000; Cohen & Arato, 1994). Perhaps the earliest and most
influential voice was F. Hegel (1827), with his Philosophy of Right, which sprung
both the extreme left philosophy of communism articulated by Karl Marx and the
extreme right philosophy of Alexis De Tocqueville. Civil society fundamentally has
the “role of reducing politics in a society by expanding free-markets and individual
liberty,” or “the single most viable alternative to the authoritarian state and the
tyrannical market,” or “the missing link in the success of social democracy”
(Edwards, 2009, p. 2). Adam Seligman calls civil society the “new analytic key that
will unlock the mysteries of the social order” (Seligman, 2004, p. 100), and Jeremy
Rifkin (1995) calls it “our last, best hope” (Rifkin, 1995, p. 106). Some experts
claim that civil society is only possible in liberal capitalistic democracies (Blaney &
Pasha, 1993; Rueschemeyer, Stephens, & Stephens, 1992) while others view it as
the universal expression of collective life regardless of culture, politics, develop-
ment, or history (Benhabib, 2002; Bozeman, 1994). From some perspectives civil
society is only those positive, democratic, modern, and constructive initiatives,
3.3 Civil Society: The Generator of National Culture 91
while others insist that civil society has the “uncivil” aspect of nationalism, militarism,
religious fundamentalism, and intolerance. Is the family to be considered part of
civil society or a separate group? If the main purpose of civil society is to check the
corruptibility of the state, is it appropriate to receive most of its funding from
the government? Is civil society—apparently the case in Romania—referring to the
political opposition of those who are currently in power? Can a healthy civil society
be built with foreign aid? These and many others constitute fundamental questions
surrounding the elusive concept of the civil society and it is not the purpose of my
present research to analyze them all in detail. However, a brief literature review of
the field of civil society studies would behoove us to better understand the concept.
My approach will be to emphasize the voluntary nature of all civil society initiatives
in stark contrast to the compulsive Marxist civil society and maintain the two lines
of culture generation and governmental counter-weight I stated earlier.
John Keane (1998) refers to civil society as the nongovernmental, nonbusiness sec-
tor and outlines the complex and dynamic relation both with itself and the other two
sectors that constitute society. The “third sector” or “the voluntary sector,” as it is
sometimes called, is characterized by nonviolence, self-organization, and resilience.
Keane considers the concept of “nationalism” as an example of the “uncivil soci-
ety” since, in his view, civil society is a positive force that cultivates tolerance and
support and resists “barbarian tendencies” that erode civilized behavior. Jeffrey
Alexander (1998) perceives civil society as an independent sphere of social solidar-
ity, distinct from political, economic, religious, or family spheres. Volker Heins
(2004) prefers to think of civil society as a counter-weight to the negatives of the
political world such as excessive state power and detrimental social phenomena like
disintegration, violence, and religious fanaticism. In their 2000 collections of
essays, Trust and Civil Society, Tonkiss, Passey, Fenton, and Hems stress the impact
civil society has on national culture, in the behavior of individuals and their family,
their religion, volunteering organizations, the economy, and the government. They
notice that the volunteer sector—considered the best alternative to state-supplied
social assistance—is not properly consolidated and has undefined relations with
public institutions. In the Romanian context, the best work was published
by Mihaela Vlăsceanu in 2010 titled Social Economy and Entrepreneurship: an
Analysis of the [Romanian] Nonprofit Sector.
According to Edwards (2009), there are three major literature streams regarding
the modern civil society. First, he talks about the “voluntary association” perspec-
tive, which claims that by simple association people will develop values like toler-
ance, cooperation, and other skills required for a democratic life. The limitation to
this perspective is that volunteering associations can also foster antisocial values,
and in reality civil society is not as powerful as the family, the school system, or
religion in creating a national culture. The second stream in civil society studies
92 3 The Business Civil Society and its Impact on Romanian Public Administration
refers to civil society as “the good society,” since it sets the subject in its proper
context and “guards against the tendency to privilege one part of society over the
others on ideological grounds” Edwards, 2009, p. 273). Neighbors will not take the
place of good government, and NGOs do not substitute well-functioning markets.
Successful societies have been skillful at negotiating social contracts among gov-
ernment, business, and citizens, yet this negotiation requires an agreement regard-
ing the general direction and collective choices made. Therefore, Edwards brings
into focus a third and innovative perspective regarding civil society, what he calls
the “public sphere.” This perspective, where the whole of society has access to the
debate on the common good and the capacity to deliberate on it democratically is
central to the forming of a healthy civil society. Edwards states:
The development of shared interests, a willingness to cede some territory to others, the
ability to see something of oneself in those who are different and work together more effec-
tively as a result—all these are crucial attributes for effective governance, practical
problem-solving, and the peaceful resolution of our differences. In its role as the “public
sphere,” civil society becomes the arena for argument and deliberation as well as for asso-
ciation and institutional collaboration, and the extent to which such spaces thrive is crucial
to democracy, since if only certain truths are represented, if alternative viewpoints are
silenced by exclusion or suppression, or if one set of voices are heard more loudly than
those of others, the “public” interest inevitably suffers (Edwards, 2009, p. 64).
Another major issue worth mentioning in civil society studies is voluntary par-
ticipation, which is the external, visible, and measurable expression of its existence
and activity. Stiefel and Wolf, in their 1994 book, A Voice for the Excluded. Popular
Participation in Development: Utopia or Necessity? identifies the following evalu-
ations through which voluntary participation in a civil society institution can be
ascertained:
1. Is there open and healthy confrontation among members of the civil society
institution?
2. What is the background, the interest, and level of participation of individuals
3. Is participation exclusively as beneficiaries?
4. Is the staff volunteering or is it paid? What is the ratio? Is the salary at market
rates?
In referring to economic developmental theory and practice, Somesh Kumar
(2007) views participation in civil society as paramount:
civil society actors including the ONGs and multifunctional agents such as the World Bank
and the International Monetary Fund came to the conclusion that development cannot be
sustainable and long-lasting if only the people participation is part of the development pro-
cess (Kumar, 2007, p. 118).
The issue of religion and its influence over society at large is of particular interest to
me since I consider that religion is the truest generator of voluntary activity. Further,
in my perspective, it is a person’s and/or a nation’s beliefs—or lack thereof—about
the eternal that influence their values and behavior mostly. The relationship between
religion, religious organizations, and civil society is long-established and dates back
to the days of Alexis de Tocqueville and Max Webber. The contemporary perspec-
tive on the relationship between religion and civil society seems to be divided
between individual participation in religion and the public participation of religious-
based organizations (Pascaru & Buţiu, 2009). A number of studies in the former
communist region of eastern Europe were undertaken attempting to identify pat-
terns of religiosity, religion’s relation with civil society, and instruments of revital-
ization following the collapse of an atheistic ideology (Siniša, 2002). José Casanova
in his 1994 book, Public Religions in the Modern World, discusses the concept of
public religion as the “active participation of groups of faith in public matters.” This
participation can either be public religious involvement in the political process of
promoting policies and candidates, or direct involvement in the social matters such
as starting and operating a soup kitchen, an orphanage, a school, or a hospital.
Chambers and Thomson (2005) claim that this active participation of the religious
groups is either to defend some privileges or to promote social justice and human
rights. Andrew Greeley (1997) while analyzing “religious capital” as a source of
“social capital” rightfully observed that throughout the developed world, traditional
Christian religious organizations are losing some of their influence.
94 3 The Business Civil Society and its Impact on Romanian Public Administration
Considering the integration of eastern Church cultures into the European Union,
Miklos Tomka in his 2006 article, Is Conventional Sociology of Religion Able to
Deal with Differences between Eastern and Western European Developments? out-
lines some of the fundamental differences between western European religions—
mainly Protestant and Catholic, but increasingly atheist—and the eastern European
religion of Orthodoxy. He underlines the following differences:
1. In western Europe, religious influence is either lost or marginalized to the benefit
of culture, the arts, and politics; eastern Europe in contrast seems to be experi-
encing a rebirth of religion both at the individual and the national levels.
2. In the West, youth have the lowest religious involvement while in the East the
number of young individuals who have “discovered God” is higher than those
who claim to “have lost their faith.”
3. In the West, there is a visible diminishing role and influence for the church, while
in the East the churches are providing greater social support and enjoy a much
higher status as a public institution.
Tomka’s are lamentable conclusions since the civil society, the culture, and the
social capital in western Europe, have been influenced by western Christianity,
mainly Catholics and Protestants. Of particular interest to entrepreneurial and eco-
nomic development studies has been the “Protestant Work Ethic” (PWE) initially
outlined by Max Weber in his 1958 book, The Protestant Ethic and the Spirit of
Capitalism, which traces how Protestant religious beliefs have facilitated the devel-
opment of liberal, free-market capitalism. In the sixteenth and seventeenth-century
northwestern Europe, and later in the eighteenth and nineteenth centuries in the
USA, the new found Protestant faith created a new culture and a civil society
anchored in the Protestant churches and Biblical belief (Mondrack, 2008). Unlike
the traditional religions, the Protestant churches were independent from the state
and saw themselves responsible for social issues such as education, healthcare,
unemployment, etc. Some argue that the premiere contribution of the Protestant
reformation was the translation of the Bible from Latin into German with the “unin-
tended consequence” of advancing literacy among the populations of Europe. Most
universities associated with modern education such as Harvard, Oxford, and Yale,
were originally Protestant “start-ups” established to educate the public. The
Protestant civil society further concerned themselves with social and moral issues
such as slavery, women’s rights, the plight of the poor, and the establishment of the
written language of people living in the European colonies.
Another one of the main unintended consequences of the Protestant reformation
was a surge in economic development and entrepreneurial activity (Mondrack, 2008).
Following the writings of Martin Luther, John Calvin and Benjamin Franklin, Weber
identifies a distinct culture grounded on the belief that salvation was by the grace alone
and that economic vocations were not inferior to religious ones. The Calvinist doctrine
of predestination, which states that God has chosen his “elected” for salvation, was of
particular economic relevance since, absent any other signs, success in business life
was viewed as a possible indicator of being elect. Calvin further insisted that idleness
and the waste of time lead to condemnation, while hard work and frugality were
3.3 Civil Society: The Generator of National Culture 95
evidences of one’s election. He argued that believers should choose an occupation that
paid the highest possible earnings and that income ought to be “properly donated and
invested.” In referring to the American philosopher and statesman Benjamin Franklin,
Weber points out how distinctly Protestant religious elements encroached upon secular
philosophies. Franklin’s thirteen virtues—temperance, silence, order, resolution, fru-
gality, industry, sincerity, justice, moderation, cleanliness, tranquility, chastity, and
humility—were central Protestant values. Franklin’s ideas were centered on “the earn-
ing of more and more money, combined with the strict avoidance of all spontaneous
enjoyment of life… Man is dominated by the making of money, by acquisition as the
ultimate purpose of his life” (Weber, 1958, p. 53).
A crucial aspect of Protestant belief and civil society practice was the idea of
work as a “divine calling,” originally introduced by Luther himself. Weber states
that to the Protestant culture,
work is an obligation which the individual is supposed to feel and does feel towards the
content of his professional activity, no matter in what it consists, hence, labor must be per-
formed as if it were an absolute end in itself (Weber, 1958, p. 125)
The Protestant religion through its outer institutions—the church and its
theologians—created a civil society that ensured hard work, profit-seeking, virtuous
living, and the strict avoidance of worldly pleasure and idleness (Dietz, 1980). The
economic and historical consequences of the Protestant reformation in western
European nations such as Holland, England, and later the USA were visible through
an increase in entrepreneurial activity, productivity, prosperity, and standard of liv-
ing. By the early twentieth century, The USA and western Europe created what no
other society in the history of mankind had even imagined: a liberal democracy built
on a solid middle class enjoying an astounding standard of living possible through
creative entrepreneurial innovations, from the steam engine and electricity to the
personal computer. Perhaps this, too, was what motivated public administration
reformers to seek equality and wealth redistribution through their progressive and
classical public administration initiatives. Ronald Macaulay in his 2005 article
Democracy in Iraq states that:
Christianity created Western Civilization…The modern world arose only in Christian soci-
eties. Not in Islam. Not in Asia. Not in a “secular” society…There are many reasons people
embrace Christianity, including its capacity to sustain a deeply emotional and existentially
satisfying faith. But another factor is its appeal to reason and to the fact that it is inseparably
linked to the rise of Western Civilization. Consider this recent statement by one of China’s
leading scholars:
One of the things we were asked to look into was what accounted for the success, in fact,
the pre-eminence of the West all over the world. We studied everything we could from the
historical, political, economic, and cultural perspective. At first, we thought it was because
you had more powerful guns than we had. Then we thought it was because you had the best
political system. Next we focused on your economic system. But in the past twenty years,
we have realized that the heart of your culture is your religion, Christianity. That is why the
West is so powerful. The Christian moral foundation of social and cultural life was
what made possible the emergence of freedom and then the successful emergence of capi-
talism and then the successful transition to democratic politics. We don’t have any doubt
about this.
96 3 The Business Civil Society and its Impact on Romanian Public Administration
It is this western ideological societal concept that is most often imitated, and the
explanation of recent Asian success has been the adoption of “Protestant Work
Ethics” that have in fact became the “Universal Work Ethics” and the underpinnings
of globalization (Mondrack, 2008; Ray, 1982).
In the 1998 article, The Burden of Eastern Orthodoxy, Michael Radu explains
and gives a brief history of the eastern Orthodox religion, its relationship with the
state, and its impact upon the creation of civil society. He begins his article by con-
trasting the religion of eastern Europe with the religions of western Europe:
More so than in the rest of Catholic or Protestant Western Europe, the Orthodox churches
of Eastern Europe have long been openly and actively involved in national politics and are
intimately and historically connected with the region’s dominant post-communist ideology:
nationalism (Radu, 1998).
Radu points to two important aspects of Orthodoxy that have shaped the
Romanian culture and implicitly its civil society: tradition and nationalism. Unlike
the Protestants of western Europe and America, the Orthodox of eastern Europe
have an intertwined perspective on the state and religion. There was never a clear
distinction between the state and the church; as a result there was really no need for
a separate civil society:
The state-people-church triangle has never been stable in the history of the Orthodox world.
The Byzantine state, as well as its most powerful medieval rivals, was an imperial
state, where the distinction between the ruler (who was God-anointed) and the state did not
exist. The people enjoyed “rights” only to the extent that they derived from the Orthodox
faith. The church, though representative of the people, was expected to support the state and
thus be subject to it, a phenomenon long characterized (pejoratively) by Western Europeans
as “caesaropapism” (Radu, 1998).
In the eastern Orthodox tradition dating back to the third century, Roman
Emperor Constantine I perceived the “Caesar” (Tsars, the Slavic version) as the
arbiter of theological issues within the Orthodox church, a practice that constitutes
deep Orthodox tradition.
Orthodox political culture has not changed much since the days of Leo VI (886–912). The
divinely anointed emperor (basileus, tsar) has been replaced by the more abstract “state,”
but he (or it) still controls the appointment—and often the replacement—of patriarchs. The
church sees itself, and is once again seen by many, as the embodiment of the people—that
is, of nationhood and national continuity (Radu, 1998).
The Orthodox Church also sees itself as the repository of nationhood, national
values, and, historically speaking, the savior the nation’s existence. If it were not for
the Orthodox Church, Romania might have been an Islamic nation.
Daniel Barbu in his 2005 book Politics for Barbarians, along with Michael
Radu, points to a few possible incompatibilities between Romanian Orthodox cul-
ture and the European Union. They point out that Orthodox religion functions better
with authoritarian regimes—similar to its own hierarchical structure—than with the
“mess” of democratic debate and negotiation. The second issue is the Orthodox
reverence of tradition, which is often considered of equal importance with the
Scriptures. In contrast, the European Union was founded against its traditions of
3.3 Civil Society: The Generator of National Culture 97
war and conflict, a history that it is trying to forget and not repeat. The third
incompatibility outlined is the nationalistic tendency that has served the Orthodox
Church throughout history, but may be a hindrance to the Europeanization of
Romania. Fourth, there is the Orthodox tendency to discourage civic engagement.
Social solutions typically come from the state, therefore, unlike the European
Union, there is no need for the church to stimulate voluntary associations and there
is especially no need for the church to ever be in political opposition. Fifth, they
outline the powerful inertia of habits where tradition is more important than the rule
of law and European norms. Issues such as corruption or nepotism are difficult to
dislocate since the Orthodox religious culture discourages change of any kind,
rather teaching people to accept and be satisfied with their present situation. This is
in direct contrast to a global, entrepreneurial culture of innovation, change, and
improvement that fosters economic development. The sixth tendency is the unifor-
mity of Orthodoxy, where non-Orthodox elements, people, and ideologies are not
trusted nor accepted simply on the bases that they are not Orthodox. Finally, there
seems to be an anti-modernity tendency, where the Orthodox faith rejects technol-
ogy and other modern instruments while glorifying the past.
Historically speaking, there have been significant positive contributions that the
Orthodox Church did have upon the Romanian society: in the later nineteenth and
early twentieth century, it was a major contributor to the unification of Romania
and, in a micro-sense, it had a positive contribution to the modernization of rural
Romania through education. Most importantly, I believe that Orthodox cultures
with appropriate reforms can have two positive contributions to twenty-first century
European culture. First, Orthodoxy can have an excellent impact by promoting tra-
ditional Christian values to shield against European atheism. The current economic
crisis is truly a “value crisis,” where western capitalism has departed from its found-
ing Biblical values such as hard-work, self-restrain, and altruism. Since the Orthodox
Church believes in those Biblical values, it will be a positive contributor toward a
Business Civil Society. Second, Orthodoxy has historically been very adaptive to its
geopolitical circumstances. It must recognize that the twenty-first century requires
a different approach built on collaboration and communication among all societal
stakeholders.
The second utilization of a healthy Romanian civil society I would like to suggest is
the counterweighing of governmental negative tendencies both in the political and
administrative realms. Much like consumer advocacy groups who put a healthy
pressure on private firms and protect the rights of the consumers through awareness
campaigns and advocacy initiatives, the civil society has in the past put pressure on
elected officials and public administrators to reform. Frequently, there are misgiv-
ings about the abuses of political and administrative incumbency, and the public
assumes that a simple vote for the political opposition can repair all wrongdoing and
98 3 The Business Civil Society and its Impact on Romanian Public Administration
ensure future clean government. It is seldom realized that the negative, intrinsic
tendencies of current political powers will equally influence, effect, and tempt the
upcoming administration. Once in office, politicians seem to be guided more by
opportunism and circumstances than political ideology and their constituency
(Parker, 2004). The debate is increasingly about “democracy accountability” given
the realization that political parties at the left and the right of the spectrum are pro-
foundly influenced by the negative tendencies outlined above, and since the politi-
cal class is increasingly becoming a distinct and homogeneous group within our
society. This phenomenon may be exacerbated in Romania’s case, given its heritage
and culture more prone to particularistic behavior and the immaturity of its political
class. The revitalization of an independent, apolitical, nongovernment-dependent
business civil society could be one of the modern instruments that keep the current
political system accountable and reduce the chronic tendencies of corruption.
Historically speaking, many authors and philosophers viewed the civil society as
having the potential to counter-weight the negative tendencies of government and to
ensure accountable public administrators (Anheier, Glasius, & Kaldor, 2001; Foley
& Edwards, 1996). John Locke viewed civil society as the aggregate of the popula-
tion with whom government would enter into a “contract” based on trust, and who
had the chief responsibility of resisting any attempts of “unjust authority” (Locke,
1988). Hegel in his 1820 treaty “Elements of the Philosophy of Right” clearly sepa-
rated the state and the civil society, a term he initially called “buergerliche gesell-
schaft” or the more modern “Zivilgesellschaft” to emphasize the inclusiveness of a
community. He certainly proposed and advocated for a civilized and dialectical dia-
logue between the state and the civil society and believed that the two can and
should be mutually reinforced. Karl Marx utilized Hegel’s civil society concept
mainly for its economical utilization. In his view, society was to be split between the
base and the superstructure. By the base, or the civil society, he referred to the infe-
rior, almost mandatory stratus of society such as employee–employer relations and
the division of labor. Through superstructure, he underscored societies’ other ideas
and relationships and ideas such as culture, political power structures, institutions,
roles, and rituals (Marx, 1972). Alexis de Tocqueville attributed the vigor and effi-
ciency of the American democracy to the density of voluntary associations who
both organized themselves voluntarily to solve social problems and provided a
health “checkpoint” against government abuses.
Helmut Anheier, in his 2009 article, What Kind of Nonprofit Sector, What Kind
of Society? Comparative Policy Reflections, outlined three distinct influences that
civil society can and should have upon the government:
1. Neo-Tocquevillian social capital influence proposes an indirect, positive influ-
ence that civil society can have on governance. This is considered unintended
consequences of the activity of civil society that uninterestedly fosters the “hab-
its of the heart” in individuals through education, practice, and collective actions
based on “horizontal ties of social trust” (Putnam, 1993).
2. Social accountability stresses civil society’s role in providing oversight and gov-
ernment accountability through citizen empowerment and information. This has
3.3 Civil Society: The Generator of National Culture 99
been greatly aided by the powerful rise of the mass media and of inexpensive
telecommunication technologies within the context of citizens’ disillusionment
with their governments (World Bank, 2000).
3. The steersmen approach, mainly coming out of NPM, perceives civil society as
a healthy competitor, or at least a viable alternative to social welfare services
(Osborne and Gaebler, 1992).
Michael Johnston, in his 2005 book, Civil Society and Corruption: Mobilizing for
Reform, offers an outline that, if properly contextualized, can be useful for analyzing
Romania’s case. Writing a decade earlier, Jean Cohen and Andrew Arato also high-
lighted the civil society’s role in shaping the new governments transitioning from a
totalitarian regime to young and inexperienced democracies. In Romania, the transi-
tion from totalitarianism to democracy is relatively complete; however governance,
the perception and the quality of public services, and the high levels of corruption are
still matters of concern (Badea, 2012; Frederick, 2009; Schroth & Bostan, 2004). A
number of authors credit the anti-communist revolutions to the sporadic movement
of civil society in the region, yet there are significant reservations regarding its func-
tionality and development after the revolution (Rau, 1991; Dahrendorf, 1997). The
paradox of good governance in Romania is that it registered impressive success in
the first years of the transition, only to languish afterwards at levels below the aver-
age governance scores of OECD, despite international assistance, EU conditionality
and finally successful EU accession. One possible explanation may be that the civil
society in Romania was adequate for overthrowing the communist regime, but it was
less effective in ensuring wholesome governance, improve the rule of law, and curb
corruption, given the cultural background and history (Miller, Grødeland, &
Koshechkina, 2001; Rose-Ackerman & Kornai, 2004; Treisman, 2000). The World
Values Surveys in 2000 and 2008, along with other authors, characterized the regional
civil society as “extremely weak” in participation, intensity, and influence. The cur-
rent civil society has very little connection with prerevolution civil movements, and
is perceived by society at large as a small elite group of former politicians and do-
nothing intellectuals (Bruszt, Campos, Fidrmuc, & Roland, 2010; Howard, 2003).
According to Michael Hopkins in his 2012 article Romania’s Civil Society and
its Moral Underpinnings: The Symbolic Discourse of a Post-Socialist State the
causes of this decline and ineffectiveness may be both cultural and social. Culturally,
the Orthodox religion does not encourage much civil participation, especially not as
government oversight, since the state is often confused with the church and vice-
versa. There is limited encouragement and effort into building a universal system
that benefits all individuals alike; instead people tend to solve their and their
“kin-network” challenges by attempting to make the state system work for their
particular situation. As a result of this mentality and cultural expectation, most of
the individuals who initially constituted the revolutionary civil society entered the
political competition through numerous political parties. Finally, there is the argu-
ment that limited personal financial resources discourage individual civic participa-
tion, as Romanian society instead invests its time and energies into increasing
personal net worth (Inglehart, 1997).
100 3 The Business Civil Society and its Impact on Romanian Public Administration
Today’s realities are in stark contrast to the initial expectations of 1989 when
civil society was presented as the ideal instrument to reform corrupt and inefficient
governments, to strengthen human rights, and to promote governance generating
economic prosperity and democracy (Ash, 1990; Clark, 1990; Esman & Uphoff,
1984; Keck & Sikkink, 1998; Michael, 2004; Riddell & Robinson, 1995). During
the past two decades, Romanian civil society has rather discredited itself in the eyes
of the general public by being perceived as yet another western, untamed capitalist
instrument imported for the benefit of elites to the detriment of the masses. Instead
of operating a healthy civil society, educating the Romanian public regarding their
new rights and responsibilities, the revolutionary civil society formed numerous
political parties and actively engaged in “runaway state-building,” competing
with each other through clientelism and state exploitation, not political ideology
(O’Dwyer, 2006). Clientelism is when access to public resources is controlled by
politicians and delivered to their “clients” in exchange for loyalty and support
(Eisenstadt & Lemarchand, 1981; Eisenstadt & Roniger, 1984).
Clientelism as a phenomenon is surprisingly pervasive and resilient, practiced by
all political parties, and is perhaps the main reason for the underdevelopment of
trust, social capital, and civil society. It significantly hinders the objective political
development since association is based on loyalty and interest instead of common
values and ideology. Ironically, democracy—the chief goal of the Romanian civil
society before 1989—seems to produce more not less corruption considering all the
opportunities presented by the shortcoming of NPM and the availability of European
funding. Without a healthy civil society built on objective ideologies and comprised
of economically independent members, the young Romanian democracy became a
regime of “competitive particularism” rather than a polyarchy (North, Wallis, &
Weingas, 2009; Rothstein, 2009). The communist elites initiated and managed the
transition for their own benefit, with public assets as the main spoils. Some authors
perceived the government more as a “grabbing hand” than an “invisible hand,”
deliberately promoting partial reforms so it could control the transition (Frye &
Shleifer, 1997; Hellman, Jones, & Kaufmann, 2000). Cliental public jobs, public
spending, preferential concessions, privatization right, market advantages and pref-
erential regulation contributed to the propensity of corruption and hindered the
development of a healthy and productive private sector.
The positive contributions of Romanian civil society were not properly articu-
lated; instead the public became aware only of its abuses, shortcomings, and the
double standard of those engaged in it (Hopkins, 2012; Stan, 2012). Regardless of
the shortcomings and the disappointments of the Romanian civil society, its basis
on healthy principles is an inexpendable instrument in culture creation and gov-
ernment counterbalance. In contrast to western civil society—a concept that
must be revitalized in the European Union as well—Romanian civil society
lacks an independent institution to be built upon (Wallace, Pichler, & Haerpfer,
2012). In the west, that institution has been the church for the most part, along
with its auxiliary medical, social, and educational systems that promoted posi-
tive, unselfish social values of altruism and individual responsibility. May I sug-
gest that a possible flaw of the Romanian civil society may be that it did not
3.3 Civil Society: The Generator of National Culture 101
adequately portrayed its altruistic nature and it did not engage in cultural values
creation, informal education nor mentoring forcefully enough. This is not only the
case for Romanian but for Europe as a whole where public administration reform
may consider the inclusion of religious organizations and the civil society in gen-
eral (Armstrong, 2008; Kohler-Koch, 2009).
Though we do not have a precise mechanism through which civil society can
directly curb corruption, we may consider R. Klitgaard’s insights in his 1991 book,
Controlling Corruption. According to him, corruption takes place when there is a
monopoly on power, on discretion by government officials, and a lack of account-
ability and transparency. In other words, “corruption is high when discretion is great
and accountability is low.” The civil society can and should sentinel against corrup-
tion and inefficiency, and diminish them through accountability and transparency.
Corruption is a function of the available resources such as the public budget, natural
resources, governmental jobs, foreign aid, etc., and limiting constraints such as an
independent justice system, and cultural and universally applied ethical norms
(Lambsdorff, 2007; Nye, 1967; Rose-Ackerman, 1999).
The profound, though more indirect and long-term, consequence of a vibrant
civil society is fostering the universally applied cultural norms and the expectations
of punishment for bad governance and corruption. Historically, effective civil soci-
ety struck a good balance between the creation of healthy norms and their enforce-
ment. It had at its disposal the following instruments:
1. Objective and universally applied norms of honesty, integrity, and social inter-
action. The most effective and sustainable norms were the Biblical teachings
encapsulated in the “10 Commandments” that properly respected and produced
“civil capital” (Fukuyama, 1995; Rose-Ackerman & Kornai, 2004).
2. A natural habit of engaging in formal or informal democratic collective actions,
where individuals could express their ideas, be educated on issues, and actively
solve societal problems. This practice of democratic engagement around com-
munity interests, purposes, and values occurred most naturally in a small parish
church where people naturally and regularly congregated, contributed ideas,
time, and resources to solve joint problems, and in the long-term produced what
Robert Putnam called “social capital” (Putnam, 1993).
3. A network of associations, volunteer-driven and self-sustaining, that put into
practices their beliefs and solved community problems. A major issue of these
associations was who funded them; if the funding came from the government,
their ability to provide healthy oversight often diminished, if a political group
funded them, they lost their impartiality. However, these associations were con-
sistently politically engaged by providing education and information (Almond &
Verba, 1963).
Romanian civil society has been impactful during the pre-EU accession years
and particularly in the passing of the “freedom of information” legislation, compen-
sating for the lack interest shown by the government. The Freedom of Information
legislation, initially part of NATO conditionality, was later adopted by the EU and
proved to be a very effective governance tool. Civil society pressure combined with
102 3 The Business Civil Society and its Impact on Romanian Public Administration
In the view of this author, the revitalization of the Romanian civil society ought
to begin with its funding. Individuals and especially businesses seem to complain
about corruption and bad services, but seldom engage in civic and voluntary
problem-solving and public education initiatives. The Romanian business sector
does not have a history and tradition to support civil society initiatives given the
overall lack of mass education concerning civil society responsibility. Regardless of
the efforts undertaken to involve the business community by the international aid
agencies, business still play a insignificant role in anti-corruption initiatives and
volunteering is still a discredited concept.
From a social perspective, the young generation (millenniums) are globally more
interested in social causes than traditional, profit-maximization behavior. The
advent of social media such as YouTube, Facebook, Twitter, etc. are making it
socially acceptable, even recommended for young people to be involved in civil
activities. The civil protests of 2011 are but a sign of the young generation’s para-
digm shift. Worldwide and especially in the western world, there seems to be a
return to spirituality and social conciseness with young people engaging in private
social initiatives such as teaching and short-term humanitarian missions. In the West
this social conscience is being educated and stimulated by business leaders and
celebrities alike, who promote social responsibility and involvement through inno-
vative public–private initiatives and social entrepreneurship actions. Given the
interconnectivity of the global community, these social trends are increasingly pres-
ent in the Romanian society with the new generation being willing and able to
engage in a different form of social activism. Private firms the world over, including
in Romania, are responding to these social pressures by adopting various forms
of Corporate Social Responsibility (CRM) given their recognition of the limits of
traditional government and the threat of large-scale socialism.
The Corporate Social Responsibility (CSR) trend is an opportunity that public admin-
istration reformers and civil society pundits must not waste. The fact is that while two
decades ago Romanian business community was almost inexistent and noninterested
in social matters, global trends seem to indicate that today it is both more receptive
and in better financial position to engage in social initiatives. A fundamental mistake
would be to view the business community simply as a financing mechanism without
any ideological contribution to the reforms needed in both the public sector and civil
society. As I have outlined earlier, the major contribution of the business sector
should be an entrepreneurial mentality, not necessarily more funding.
This concept is artfully captured by Charles Murray in his 2011 book, Coming
Apart: The State of While America 1960–2010 that offers an in-depth explanation
for the recent decline of traditional western civilization in the USA and implicitly
the European Union. Among others, he cites the tremendous “cultural divide”
104 3 The Business Civil Society and its Impact on Romanian Public Administration
between the values (mentality) of the wealthy and the rest of the population; the
decline in “religious and family values” and the dangers of “the state replacing the
community.” The fundamental cause of this decline, according to Murray, has been
the physical and ideological isolation of the upper class, which he defines as the
wealthiest 5 % of the population working in managerial positions, the professions,
media, and politics. These individuals are rich because they are “exceptionally
clever,” given that they have been educated by the best universities in the world.
At those Ivy-League universities they also intermarried, giving their children not
only wealth but more importantly an intellectual and social network advantage.
Traditionally, the wealthy of the west, given their Protestant beliefs, did not separate
themselves from the poor simply by throwing money at their social needs, but
instead engaged in industrious enterprises that were “mentality transfer laborato-
ries.” In the popular imagination, this was best captured by the Horatio Alger “rags-
to-riches” books, where poor, hard-working individuals were given the opportunity
to become wealthy through enterprising activities learned from their wealthy and
engaged employers (Linder, 2010). As far back as the nineteenth century, Alexis de
Tocqueville marveled that, in Protestant America, the rich do not stand detached
from common people.
However, starting with the “Great Society” programs of the 1960s and the escala-
tion of government involvement, this is no longer true. A tacit agreement was bro-
kered by western governments: the rich would pay an ever-increasing portion of their
income in mandatory taxes while in exchange they would get physical and ideologi-
cal seclusion from the poor. The poor would obtain an ever-increasing level of gov-
ernment-provided social benefits in exchange for not wanting to enter the super-class.
The government assumed the responsibilities of civil society with funding from
mandatory taxes, with the result that mentalities and attitudes among the poor “expe-
rienced a downward spiral generating chronic poverty and unemployment.” The
entrepreneurial spirit that produced “the western experiment” is still operational, but
only among those who are wealthy, removing any voluntary incentives to work on
social problems since the government is paid for this and possesses the expertise.
Two of the unintended consequences of this “new social contract” outlined by
Murray are that, without the accountability of the civil society, governments intrinsic
and historical tenancies of corruption and inefficiency were left unchecked. Second,
the “super-class,” lacking a civic conscience, uses its intelligence, resources, and
connections to pay as little taxes as possible, living comfortable in the “shady area of
the law” and exploiting any and every loophole possible, therefore denying the state
its expected budget and forcing it to borrow against the future.
I would like to argue that this state of affairs is a grave danger to the sustainabil-
ity of western democracies and Romania. Perhaps, this social contract between the
citizens and their government could be revisited in the effort to reform government
and public administration. Significant social components of western dysfunctional-
ity are unemployed individuals, raising children in single-home settings with a lim-
ited religious concise. In lower-class neighborhoods in Romania and Europe, the
unity among communities based on family, pride in work, and faith has diminished
significantly, if it ever existed. Unfortunately, these habits and values, conspicuous
3.4 The Business Civil Society and the Creation of an Entrepreneurial Ecosystem 105
in their absence, constitute the historical recipe for democracy, economic prosperity
and upward mobility. Seemingly, a growing proportion of the European and
Romanian population were never taught, nor did they see modeled the virtues
required by a functioning, productive member of a free democratic and capitalistic
society. Without going into too much detail, the mass media and television have
been a negative influence, only highlighting the negatives of the political and the
business class, seldom taking the time to educate the population. I humbly suggest
that public administration reform should include stimulation, education and aware-
ness initiatives aimed at the Romanian and European elites—in both business and
government—to communicate to them their responsibilities towards society. Their
most valuable contribution is not necessarily additional taxes, but instead they
should find creative and innovative venues to transfer their mentalities and know-
how to the less fortunate. It is they, especially those successful and wealthy business
executives that should forge the revitalization of civil society initiatives. Unfor-
tunately, there are no blue-prints for these initiatives and they should be voluntary,
fragmented and highly contextualized to best and inexpensively respond to the local
needs. Historical paradigms and positions will have to be revisited and a lot of trial-
and-error will take place, but the long-term benefits would be the creation of a
world-class, modern, and global entrepreneurial Romanian ecosystem. This initia-
tive is both challenging and rewarding; while it does not necessarily cost more
money than traditional reform initiatives, it does require for both the public and the
private sectors to look inside and realign their paradigms from a competitive mode
to a collaborative, complementary approach. In the latter sections of this chapter I
will expose upon CSR and outline some initiatives coming from the private sector
that public administrators can build upon.
My first suggestion is that public administrators and the private business sector in
Romania agree upon the importance of creating an entrepreneurial ecosystem that
will benefit society as a whole. In the 2010 article, How to Start an Entrepreneurial
Revolution, author Daniel Isenberg states: “to ignite venture creation and growth,
governments need to create an ecosystem that supports entrepreneurs.” This entre-
preneurial ecosystem consists of specific, yet difficult to define elements such as
private initiatives, tolerance to risk and failure, capital markets, and understanding
and open-minded customers. These characteristics are predicated upon culture and
the available leadership within a nation, and they develop with patience and popular
education. Isenberg (2010) outlines a few steps that public leaders must keep in
mind when developing and entrepreneurial ecosystem in their nations:
1. Do not imitate. There is a temptation to simply adapt popular buzz words such as
“business incubators” or “knowledge-based sectors” without actually realizing
what they mean or how they can be accomplished. The previous decade of
106 3 The Business Civil Society and its Impact on Romanian Public Administration
and increase the current levels of social commitments. In this section I will like to
recalibrate my argument towards the Romanian business community, who, I hope
can be persuaded by the Romanian public administrators to contribute to the better-
ment of the Romanian society in an untraditional and entrepreneurial way. Namely,
I would like to present arguments that would encourage the revitalization of a
business civil society which will foster long-term growth, instruct the general public
about the realities of globalization, and assume the traditional and beneficial role of
mitigating the activities of government. I am aware that in the previous two decades
the concept of the civil society has been abused by the private sector primarily for
tax benefits, but this does not mean that the concept’s intrinsic value has vanished.
Fortunately, the global business community is already involved in solving social
issues through CSR initiatives, a concept that I will briefly explain and contextualize
for the Romanian realities. I trust Romanian public administration reformers might
consider this business instrument as a worthy partner in building the Romanian
entrepreneurial culture and ecosystem that would generate an entrepreneurial soci-
ety and government. This middle ground between the public sector and the private
sector cannot be fabricated automatically: there are traditional animosities and mis-
trust between the public and the private sector, each condemning the other for the
ills of the Romanian society. However, the challenges of globalization and the cur-
rent economic crisis and the pressures of Europeanization may be the perfect storm
for nontraditional reform thinking.
In the 2010 article, The Political Role of Global Business and Civil Society
Actors—A Paradigm Shift in Business and Society and its Implications for CSR,
Governance and Democracy, authors Andreas Georg Scherer and Guido Palazzo
outline the necessity for a “political civil society.” Their message is primarily
directed at multinational corporations (MNC) that have a global business strategy
and an already existent commitment to CSR and a “compliance with societal expec-
tations” (Carroll, 1991; Strand, 1983; Whetton & Mackey, 2002). I believe that this
message can be extrapolated to Romanian and European firms that are most affected
by public administration corruption and inefficiencies, and have the most potential
to directly and indirectly reform it.
Throughout the world, during the past decades business firms have engaged in
activities traditionally regarded as governmental responsibilities (Margolis &
Walsh, 2003; Matten & Crane, 2005; Palazzo & Scherer, 2008). The generation of
public goods such as healthcare, education, security, nutrition, human rights, envi-
ronmental protection, self-regulation, and the development of ethical codes of con-
ducts are increasingly “business concerns” and part of the corporate strategy. For
instance, since 2000, over five thousand MNC subscribed to the UN Global Contract
to engage in self-regulation, recognizing that certain national legislators are unpre-
pared for the demands of globalization while some national governments are inca-
pable of producing basic public goods. Some authors go further and conclude that
business firms must become political participants in the global community since
neither traditional nation-states nor global institutions are sufficient to regulate and
manage the global economy (Detomasi, 2007; Kaul, Conceiçăo, Le Goulven, &
Mendoza, 2003; Matten & Crane, 2005; Scherer, Palazzo, & Baumann, 2006;
3.4 The Business Civil Society and the Creation of an Entrepreneurial Ecosystem 109
Scherer & Palazzo, 2007). Barber concluded in his 2000 article that: “we have
managed to globalize markets in goods, labor, currencies and information, without
globalizing the civic and democratic institutions that have historically comprised
the free-market’s indispensable context.”
In a twenty-first century polycentric global economy, the Romanian business
sector cannot afford to be absent from this provocation nor can the Romanian gov-
ernment afford to exclude itself from this debate. Instead, the two seemingly
opposed sides need to meet in a new and intelligent construct—the business civil
society, a space where each can contribute knowledge and resources to the creation
of prosperity and the instruction of the general public. I do realize that my proposi-
tion may seem idealistic and its implementation painfully slow, with results possi-
bly not appearing as quickly as we need them. However, it seems that for the past
two centuries Romanian reformers have attempted quick fixes with limited benefits.
I do not advocate the abandonment of traditional reform initiatives; I simply pro-
pose their complementation with long-term, cultural transformation initiatives
streaming from a civil society built on business principles and Global Work Ethic
(GWE) ethos.
The traditional literature on CSR is diverse, and even if there is no exact agree-
ment on a precise definition of for CSR, a number of key characteristics can be identi-
fied. Naturally, the economic perspective of CSR is the most influential, and stems
from the theory of the firm. This traditional, western economic view was built upon:
(a) The unambiguous separation of business and politics (Friedman, 1962;
Henderson, 2001)
(b) The fact that firms have a primary fiduciary responsibility to maximize profits
for their shareholders (Sundaram & Inkpen, 2004)
(c) Any and all social responsibility is to be assumed only if it contributes to
the increase of profit (Mackey, Mackey, & Barney, 2007; McWilliams & Siegel,
2001).
In traditional CSR, with its strict separation of private and public domains, the
responsibility for “externalities” such as social misery, environmental protection,
and the production of public goods were left to the state system (Friedman, 1962).
However, the assumptions of traditional CSR are obsolete and do not hold true
throughout the entire global economy. Governments cannot predict problems and
conflicts in society, nor formulate and enforce all the necessary regulations. In an
integrated global environment, firms, more so than individuals, have the mobility to
choose the optimal context of labor, society, and regulations for their operations.
MNCs are in a position to effectively escape local jurisdictions by playing one legal system
against the other, by taking advantage of local systems ill-adapted for effective corporate
regulation, and by moving production sites and steering financial investments to places
where local laws are most hospitable to them (Shamir, 2004).
They too challenge both the underlying assumptions of traditional CSR and the
traditional theory of the firm. The short-term, profit-maximizing strategy of the firm
leads to excess corruption and inefficiency, not to mention the de-legitimatizing of
business activity in the minds of the population and the risk of nationalization by
government. Instead they introduce the concept of “political CSR” as a criticism to
current CSR theory that, according to them, “does not sufficiently integrate the new
3.4 The Business Civil Society and the Creation of an Entrepreneurial Ecosystem 111
political role of private business.” Their definition of political activity does not refer
to traditional political lobbying or campaign contributions as those activities are
given for any firm over a certain size. Instead they focus intensely on the activity of
public goods production, where firms complement the activities of governments:
Globalization suggests an extended model of governance with business firms contributing
to global regulation and providing public goods. It goes beyond the instrumental view on
politics in order to develop a new understanding of global politics where private actors such
as corporations and civil society organizations play an active role in the democratic regula-
tion and control of market transactions… The decline in governance capability of nation-
states is partly compensated by the emergence of new forms of global governance above
and beyond the state. International organizations, civil society groups, and private businesses
in cooperation with state agencies, or without their support, have started to voluntarily con-
tribute expertise and resources to fill gaps in global regulation and to resolve global public
goods problems (Scherer & Palazzo, 2010).
The necessity of this activity may also be applicable to the European Union and
its newly integrated member of Romania. The Romanian public has a high level of
social expectations concerning education, healthcare, infrastructure, pensions, etc.,
and the mobility to choose among European jurisdictions. Given an ever shrinking
population and tax-base, the Romanian government has limited resources to meet
those obligations. The advent of mass-media technology further gives an increased
influence and political power to traditionally nonpolitical, nonstate participants
(Beck, 2000; Risse, 2002; Zürn, 2002). Initially, societal groups and NGOs have
skillfully used these new mediums to pressure governments in addressing societal
ills, but increasingly are targeting the business sector, which is more sensitive to
criticism and thus better motivated to become a public goods producer. The new
political corporate social responsibility, illustrated in Table 3.1, attempts to fill the
gaps in traditional corporate social responsibility and revises the traditional theory
of the firm. Companies still have a short-term objective to maximize shareholder
wealth, but this activity must now be undertaken in the context of maximizing
stakeholder benefits. To quote Wolf: “Economic globalization creates challenges for
political steering which exceed the capabilities of any single state. It has produced
a growing need (and claim) to make use of the problem-solving potential of non-
state actors in order to master these challenges more effectively” (Wolf, 2008).
Scherer and Palazzo propose the following amendment to the traditional CRM
research agenda so that new global realities can be fully incorporated. They, along
with other authors, rightfully argue that the adoption of political corporate social
responsibility can actually be more financially profitable for a firm in the long-run,
and most importantly give it a sustainable competitive advantage. They propose the
following paradigm adjustments within the business community:
(a) From national to global governance. There is a new global institutional context
that has diminished the regulatory power of traditional governments and stimu-
lates nonstate participants to assume state activities.
(b) From hard law to soft law. In the new global institutional context, governments
lose their regulatory power (hard power), therefore self-regulation (soft law)
must be utilized by private participants. As a consequence, self-regulation is
becoming a key issue in the CSR debate (Cragg, 2005).
112 3 The Business Civil Society and its Impact on Romanian Public Administration
Table 3.1 Characteristics of the instrumental and the new political approach to CSR
Traditional CSR Political CSR
Governance model
Main political actor State State, civil society, and
corporations
Locus of governance National governance Global and multilevel
governance
Mode of governance Hierarchy Heterarchic
Role of economic Dominance of economic Domestication of
rationality rationality economic rationality
Separation of political High Low
and economic spheres
Role of law
Mode of regulation Governmental regulation Self-regulation
Dominant rules Formal rules and “hard law” Informal rules and
“soft law”
Level of obligation High (enforcement) Low (voluntary action)
Precision of rules High Low
Delegation to third parties Seldom Often
Responsibility
Direction Retrospective (guilt) Prospective (solution)
Reason for critique Direct action Social connectedness
(complicity)
Sphere of influence Narrow/local Broad/global
Legitimacy
Pragmatic legitimacy High (legitimacy of capitalist Medium-low (capitalist
institutions via contribution institutions under
to public good) pressure, market failure
and state failure)
Cognitive legitimacy High (coherent set of morals Medium-low
that are taken for granted) (individualism,
pluralism of morals)
Moral legitimacy Low High-low (depending
on the level of
discursive engagement)
Mode of corporate Reactive (response to Proactive (engagement
engagement pressure) in democratic politics)
Democracy
Model of democracy Liberal democracy Deliberate democracy
Concept of politics Power politics Discursive politics
Democratic control and Derived from political Corporate activities
legitimacy of corporations system, corporations are subject to democratic
de-politicized control
Mode of corporate Shareholder oriented Democratic corporate
governance governance
Source: Scherer and Palazzo (2010)
3.4 The Business Civil Society and the Creation of an Entrepreneurial Ecosystem 113
(c) From social liability to social connectedness. Accepting the visible limitations
of traditional governments, societies who formerly viewed business activities
as a societal liability (a necessary evil), increasingly expect the private sector to
take responsibility for a greater number of social and environmental externali-
ties (Crouch, 2006; Young, 2008).
(d) From cognitive or pragmatic legitimacy to moral legitimacy. On the issue of
business legitimacy, traditional CSR assumed that legitimacy was accomplished
by adherence to national laws and regulations. In its absence, or when con-
fronted by illegitimate government regulations, businesses will have to rely on
moral legitimacy.
(e) From liberal democracy to deliberative democracy. The involvement of busi-
nesses in the political process is already causing concerns regarding a democ-
racy deficit. The idealistic perspective is that corporations are too powerful and
too dangerous to be allowed to engage in the political process. The deliberate,
pragmatic perspective is that these businesses already are involved in the politi-
cal process; it’s only a matter of acknowledging their involvement.
Various scholars have discussed these new public–private dynamics where dem-
ocratic governments have decreasing power to regulate, while the general public
with the aid of mass-media technologies is able to hold unaccountable business
managers responsible for social ills. Misangyi, Weaver, and Elms (2008) in their
article, Ending corruption: The interplay among institutional logics, resources, and
institutional entrepreneurs, suggest that corporations are in the best position to curb
government corruption and to develop a societal, entrepreneurial spirit that in the
long-run can benefit the whole of society. These governance initiatives are either
private–public or private–private partnerships of multiple stakeholders and often
have the tangible goal of establishing effective systems of reporting, auditing, and
monitoring as well as instructing the general public about the new globalization
norms (Utting, 2002). Political scientists who traditionally focused only on state
participants and international institutions are now increasingly acknowledging the
necessity of a new type of society that can facilitate this new civic role for the
private sector (Risse, 2002; Ruggie, 2004). Kaul et al. (2003), argue that global
challenges like international labor standards, human rights, fighting corruption,
environmental protection, public health, and education must be approached in a
voluntary and decentralized process involving governments, NGOs, international
institutions, companies, workers, and even consumers. The business community is
sufficiently pragmatic to realize that its success depends upon society’s success and
that an entrepreneurial culture would benefit all societal stakeholders. Convincing
the Romanian business community to get involved in these types of civil initiatives
and to voluntarily finance them would generate a closer connection between the
public and the private sectors of the Romanian society.
114 3 The Business Civil Society and its Impact on Romanian Public Administration
have historically been proven to work, and which will generate moral behavior in
firms’ procedures, structures, and leaders. It has a significant social component,
where the responsibility of the corporation is fully assumed and its resources are
fully utilized under the Puritan ethic of “work as much as you can, earn as much
as you can, and give as much as you can.” In contrast to the short-term and some-
times selfish logic of pragmatic legitimacy, moral legitimacy “reflects a pro-social
logic that differs fundamentally from narrow self-interest” (Suchman, 1995). It
requires a logical explanation and education of the general public on the moral
legitimacy of capitalism, globalization, and corporate activities. It gives adequate
credit and remuneration to all constituencies and societal stakeholders. The moral
legitimacy of the business civil society is based upon a healthy and transparent
communication process and the “forceless force of the better argument”
(Habermas, 1990), not on the power of those taking part in the debate. This new
and constructive business civil society that fosters collaborations among busi-
nesses and NGOs can be seen as a key driving force of the growing importance of
moral legitimacy (Palazzo and Scherer, 2006; Scherer & Palazzo, 2007).
The necessity of moral legitimacy for business has significant implications in
the field of International Relations, where there is a growing necessity to “govern
beyond the state” (Cutler, 2001; Hurd, 1999; Wolf, 2005). Traditionally, International
Relations studies bestowed legitimacy only upon the state without taking into con-
sideration the contributions of the private sector. New schools of International
Relations thought increasingly emphasize the importance of communication and
populist education, a role better fitted for nonstate and thus objective actors such as
NGOs (Crawford, 2002; Deitelhoff, 2009; Müller, 2004; Risse, 1999, 2004). The
ideal context for such a debate is a neutral, equidistant platform where public and
private participants can meet and debate ideas instead of political positions. A few
examples of such global initiatives include the Fair Labor Association or the Forest
Stewardship Council that establish an institutional context in which the use of power
must be replaced by influence. They establish governance and financing structures
that try to balance the interests of governments, businesses, labor unions, and the
environment. Further, as Fung (2003) suggests, these types of multi-stakeholder
deliberations increasingly resemble de Tocqueville’s “school of democracy” where
global participants learn to creatively solve problems together.
Finally, in my opinion, the creation and the nurturing of a business civil society
by both the government and the private sector has the imperative of guarding
democracy in Romania and Europe in the long-run. Capitalistic societies, by defini-
tion, require firms that generate a profit, provide employment, and pay taxes within
a well-established system of functioning rules and regulations. Developing nations
do not always possess that well-established legal system and, as in the case of
Romania, also struggle with the true challenge that is implementation of laws
already on the books. In the historical model of liberal democracy, only the state has
the mandate to establish and enforce laws; corporations and civil society are
excluded from such dialogue for fear of selfish manipulation. The historical contract
is between the state and its citizens, where the citizen is a private person pursuing
his/her private interests in the private but also the public sphere. The legitimacy of
118 3 The Business Civil Society and its Impact on Romanian Public Administration
such a system is adherence to the rule of law and its governance through representation
and periodic elections (Elster, 1986). However, in the globalized world of the
twenty-first century, such strict separation of political and economic realms does not
hold any more; therefore I incorporate my business civil society in the deliberate
democracy model (Bohman & Rehg, 1997; Cohen & Arato, 1994; Gutman &
Thompson, 1996, 2004; Habermas, 1996, 1998). This model incorporates the con-
tribution of all stakeholders in our new polycentric world. Politics in its broadest
sense no longer occurs—if it ever has—exclusively within government institutions,
but is influenced mostly by national culture and civic society.
Habermas, in his 1996 book, Between Facts and Norms: Contributions to a
Discourse Theory of Law and Democracy, argues that the regulatory activities of
governments should influence the will-formation of the public. The traditionally
adversarial relationship between the state and the private sector must be
transformed.
Democratic legitimacy in this alternative approach is created by a strengthened link between
the decisions in the political institutions and the processes of public will-formation as
driven by non-governmental organizations, social movements and other civil society actors
who map, filter, amplify, bundle and transmit private problems, values and needs of the citi-
zens (Habermas, 1996).
My proposition for a business civil society is simple enough in theory but substan-
tially more complex and time-consuming in practice. The acceptance of corpora-
tions as full-fledged political participants with implicit rights and responsibilities
may not be a concept easily acknowledged. Many perceptions held by public admin-
istrators, firms, and citizens in Romania must rise from an acceptance of economic
activities imposed on us by global competition to the level of social services we can
reasonably expect from our government while maintaining traditional tax system
structures. I shall conclude by outlining a few theoretical gaps that would benefit by
research in the future.
(a) It is clear that corporations have a social role, but where does this role end?
Do we risk having “lazy government” if business now is involved in solving
societal problems? Without clear limits, corporation’s fundamental role of
References 119
generating a profit may be threatened. Those limits along with the most effective
instruments of business civil society in the Romanian context have yet to be
researched.
(b) I propose the creation and fostering of the business civil society, suggesting that
it will make businesses more profitable in the long-run. However, what is a
reasonable time frame to wait for those profits? Furthermore, what type of cor-
porate social behavior will customers actually reward (education, healthcare,
etc.) with their patronage?
(c) The business civil society may give western multinationals an unfair advantage
over local firms, and may even lead to neocolonialism, therefore it is important
to research further what makes multi-stakeholder initiatives effective. What is
the role of third-party audits, controls, and monitoring? What will be the man-
ner of cooperation between the business civil society and the traditional civil
society that chooses not to engage in political acts?
(d) Given the financial crisis and the loss of confidence in the capitalistic system,
corporate governance is under scrutiny. Adding to this painful debate, the busi-
ness civil society adds the issue of democracy gap and societal accountability:
the interests of shareholders are not always aligned with those of society. There
is a real risk that the business civil society may be transformed by a zealous
politician using a hidden tax placed upon firms. In order for civil society of any
type to be effective, it absolutely must maintain its equidistance and voluntary
nature.
Solutions for societal challenges are not limited to traditional political systems
but require a decentralized process of multi-stakeholders, nonstate participants such
as civil society, NGOs, and corporations. This concept goes beyond the traditional
understanding of CSR and calls upon corporations to assume a political (i.e., social)
as well as an economic role. The timing currently is suitable for a new theory of the
global business firm. Classical capitalism that evolved in a bipolar world and
focused almost exclusively on the interests of shareholders is no longer relevant
because that macro context is no longer in existence. Today’s playing field is radi-
cally different, both in size and velocity, and the future promises to be even more
challenging in this interconnected world. We face global problems that require
global solutions.
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Appendix
Q2. What do you believe will be the main obstacles reducing your efficiency
as a leader in the year 2012? (select the first three obstacles)
□ Organizational culture (internal bureaucracy levels, the quality of interde-
partmental relations) (1)
□ Transparency in internal communication (2)
□ The harsh economic environment (3)
□ Insufficient resources at my disposal (4)
□ Relations with other managers (5)
□ My own abilities (6)
□ The increasing complexity of the business environment (7)
□ The growing volume of knowledge and information I have to acquire in
fields important to the role I play in the company (8)
□ The unpredictability of the legal and political environment (9)
□ Limited trust from investors (10)
□ Others, namely: (11) ____________________
Q3. On which aspects of your job will you most focus in the year 2012?
(the main five aspects)
□ Improving internal processes to rapidly respond to the market’s changes
and complexity (1)
□ Monitoring the Romanian and global legal and political environments (2)
□ Solving current crises (3)
Q4. Choose, from the list below, the indicators you will use in the year 2012
to measure your own performance (several answers possible)
□ Improvements brought to company indexes related to my role (profit, sales,
ROI, etc.) (1)
□ Personal contribution to the major projects carried out in the company (2)
□ Company reputation in terms of excellence regarding my role (e.g., the
company is known for excellence in financial management or sales, HR, IT,
etc.) (3)
□ The ability to recruit, retain, and develop talented staff in my department/
my company (4)
□ Personal reputation as an expert in my field, both within my company and
on the market (5)
□ Personal reputation as a leader, both within my company and on the market (6)
□ The company’s ethical stand (e.g., trustworthy organization) (7)
□ Improvements in remuneration and personal benefits (8)
□ Others, namely: (9) ____________________
Q5. According to your opinion, which are the three most important
characteristics a leader needs to have in the new economic reality?
□ Charisma (1)
□ Professional expertise (2)
□ Strategic thinking (3)
Appendix 129
Q6. In your relations with the employees, which of the following leadership
and communication styles do you believe will help you the most to reach
your set goals in the year 2012? (only one answer per column)
Q7. What kind of impact will each of the below global forces/trends have on
your company in the year 2012 (multiple answer)?
Global trend/force
Positive Negative
impact (1) impact (2)
Geopolitical instability (1)
The quick pace of technological innovation (2)
Growth of the social sector (3)
Growth of the global workforce and talent market and the
workforce migration (4)
Individuals’ abilities, knowledge, training, and expertise (5)
Growing restrictions from global regulations on the use of
natural resources and of various raw materials (6)
Rising pressures from consumers regarding companies’
social conduct (7)
Population aging in the developed states (8)
Increasing tax burdens (9)
Market forces (10)
(continued)
130 Appendix
(continued)
Global trend/force
Positive Negative
impact (1) impact (2)
Financial instability and the crises of various currencies (11)
Globalization (12)
(Most often free) availability of knowledge and information (13)
Growth of emerging economies and the emergence of
accessible and attractive markets (14)
Social Media (15)
Others, namely: (16)
Q8. Which are the three main ways you will use to face the increasingly
complex and changing business environment? (multiple answers)
□ Keeping up-to-date with global trends (1)
□ Involving employees on all levels in the processes to obtain creative solu-
tions (2)
□ Rethinking the company’s business model (3)
□ Enhancing the company’s agility by making its internal processes more
flexible (4)
□ Involving clients and keeping them close to the company to better anticipate
their future needs (5)
□ Inspiration and lessons from other industries (6)
□ Others, namely: (7) ____________________
Q9. After this last question please provide certain demographic data.
Please carefully read each statement, then, using the following scale,
decide as to the extent the statement applies to you (one answer per line)
□ CIO (4)
□ Other leadership position (5)
□ SVP/VP/Director (6)
□ Branch manager (7)
□ Department manager (8)
□ Manager (9)
□ Other (please specify): (10) ____________________
Q15. I am …
□ Male (1)
□ Female (2)
Q16. What is the level of your company’s income in the last fiscal year?
□ Over 100 Mil. EUR (1)
□ 50–100 Mil. EUR (2)
□ 10–50 Mil. EUR (3)
□ 1–10 Mil. EUR (4)
□ Under 1 Mil. EUR (5)
Appendix 133
Q17. Please indicate which of the following options best describes your
company? (one answer)
□ Private company (1)
□ State-owned/Government-owned company (2)
□ Private Equity Company (3)
□ Stock Exchange-traded Company (4)
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