Handout Technology 2018 - para AV2020

Technology and Telecommunications. Handbook of Language Learning and Practice.
Natalia Dalla Costa, Cecilia Cad, Ana Granata, Agustín Massa, María José Morchio and
Claudia Spataro
TABLE OF CONTENTS
PREFACE ............................................................................................... 1
1. TECHNOLOGY AND TELECOMMUNICATIONS .................................... 3
Technology ......................................................................................... 3
Technological Innovations ................................................................ 11
Telecommunications ........................................................................ 13
Consolidation ................................................................................... 21
2. COMPUTERS .................................................................................... 23
Computer Hardware and Software .................................................... 23
Uses of Computers ........................................................................... 29
Computer Problems .......................................................................... 34
Consolidation ................................................................................... 36
3. THE INTERNET ................................................................................. 37
The Internet ...................................................................................... 37
E-mail ............................................................................................... 44
Consolidation ................................................................................... 48
4. SOCIAL NETWORKS AND ONLINE DATING ...................................... 49
Social Networks ............................................................................... 49
Online dating .................................................................................... 59
Consolidation ................................................................................... 63
6. TELEWORKING AND E-LEARNING ................................................... 65
Teleworning ...................................................................................... 65
E-learning ......................................................................................... 71
Consolidation ................................................................................... 76
5. MOBILE PHONES .............................................................................. 77
Mobile Phones .................................................................................. 77
Using Whatsapp ............................................................................... 80
Benefits and Problems with Mobiles .................................................. 83
Consolidation ................................................................................... 90
6. SURVEILLANCE AND CYBER CRIMES .............................................. 91
Surveillance Technology .................................................................. 91
Cyber Crimes .................................................................................... 95
Consolidation ................................................................................. 100
BIBLIOGRAPHY ................................................................................... 101
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PREFACE
This handbook is an attempt to provide students of English Language I

with language learning and practice material for Unit 1: Technology and
Telecommunications. It contains a great variety of speaking, reading, listening
and writing activities that will help students practise the four skills in an
integrated way when they deal with the main subtopics related to the unit. Many
of these activities have been revised or changed based on our class experience
and the teachers‘ and students‘ comments. The handbook is divided into six
main sections: Technology and Telecommunications, Computers, The
Internet, Social Networks and Online Dating, Mobile Phones, and
Surveillance and Cyber Crimes so that students can learn about different
aspects of technology in an organised way. Each section begins with a list of
the main learning objectives and subsections. Learning strategies are included
so that students learn how to control and improve their own learning. Grammar
in Use activities are also included throughout the handbook to offer students
further practice in the structures learned in class. At the end of each section,
students will find reference to the online resources of the virtual classroom
(VLE) that will help them further practise the topics and a checklist that will help
them revise and check their progress. We hope that this handbook can help
students learn the topic of the unit and English in an enjoyable way.
Natalia Dalla Costa, Cecilia Cad, Ana Granata,

Agustín Massa, María José Morchio and Claudia Spataro
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TECHNOLOGY AND
TELECOMMUNICATIONS
Main  To learn about ICT
objectives  To learn specific vocabulary related to technology,
telecommunications and technological innovations
 To learn how and when to use the strategies setting
goals and objectives, using your dictionaries,
semantic mapping, using the VLE and self-
evaluating
Sections Technology
Telecommunications
Technological innovations
Consolidation
SETTING GOALS AND OBJECTIVES
Setting aims for language learning is a useful strategy as it helps

you organize and plan your learning. This consists of setting short-term
objectives (such as learning vocabulary related to a subtopic by Friday, listening
to an audio three times or reading a text in 15 minutes) as well as long-term
objectives (like being able to discuss different topics in an accurate way or
mastering a language at an intermediate level by the end of the year). To help
you use this strategy, each chapter of the handbook sets the short-term goals
that you are expected to achieve once you have finished studying the chapter.
Adapted from: Oxford, R. (1990). Language learning strategies. What every teacher should
know. USA: Heinle & Heinle.
TECHNOLOGY1
1.1. In this section, we will discuss the meaning and the impact that
technology has on our lives. Read the etymological explanation of
the origin of the word.
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In Keynote Intermediate (2016) you will find an interesting text and activities about new
gadgets (p.90-91).
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Etymologically the term technology comes from the
combination of these two Greek morphemes tékhnē,
(meaning ―art‖) and -logía (meaning ―study‖).
Aristotle (384-322 BC) stated that technology is the

consequence of imitation of nature, but the
philosopher added in his book Physics Book II that:
"generally art in some cases completes what nature
cannot bring to a finish" (Schummer, 2001, 105-120).
Adapted from: What is technology? Retrieved from: http://www.myenglishpages.com/blog/
1.2. When you think of the word technology, what comes to mind? Listen to
a speaker defining the word technology and complete the text below.
What is Technology?
When you think of the word technology, what comes to mind? It might sound like
something from a sci-fi show or something that has to run on electricity. Technology
makes us think of the very complex, but energy doesn't have to be complex.
Technology is the _______________________ for _______________________,
whether in _______________________ or in _______________________. So,
basically, whenever we use our scientific knowledge to achieve some specific
purpose, we're using technology. Well, there is slightly more to it than that.
Technology usually _______________________, but that equipment can
_______________________. It can be anything from _______________________,
all the way up to _______________________.
Adapted from: Wood, D. (2016). What is technology? Chapter 8, lesson one. Retrieved from:
http://study.com/academy/lesson/what-is-technology-definition-types.html#lesson
1.3. You are going to read an article about modern technology. Ten
sentences have been removed from the text. Choose from the
sentences (A-K) the one which fits each gap (1-10). There is one extra
sentence which you don’t need to use.
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A. In an affluent society, there is time for continuing education, the arts,
social service, sports, and participation in community life.
B. People now carry with them devices that give them access to all the
world‘s information, but these gadgets can also offer almost all the world
vast quantities of information about their users.
C. Science, religion, and philosophy all have a role to play in assessing the
relationship of technology to these values.
D. ICT offers the possibility of instant worldwide communication, greater
interaction and understanding in the global village.
E. While some people argue that technology has helped human beings to
extend their potential, some others believe that it poses a threat to
authentic human life.
F. Both the advantages and disadvantages of modern technology should be
considered to understand the impact of technological developments.
G. This trend is fast catching on and a combination of lower prices of robots
and lowering of wage cost is making mechanization extremely attractive.
H. Technology allows homeowners to run their home while away through a
remote, often on a smartphone.
I. Informal recycling operations in these towns do not have the resources to
safely recycle tech materials.
J. Since users have built expansive social networks online, the depth of
their networks offline has decreased.
K. Online communication has opened the door to new ways of
communicating with others and taking part in virtual communities.
Modern Technology: A Blessing in Disguise
Appraisals of modern technology diverge widely. Some see it as the beneficent

source of higher living standards, improved health, and better communications.
They claim that any problems created by technology are themselves amenable to
technological solutions. Others are critical of technology, holding that it leads to
alienation from society, environmental destruction, the mechanization of human life,
and the loss of human freedom. 1.______
Advantages of Modern Technology
There are many advantages of modern technology that we see in our daily life. The
major technology benefits are listed below.
Access. With information and communication technologies (ICT), the speed, range,
and scope of communication have vastly increased. 2.______ Furthermore,
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technology holds the promise of enabling unlimited access to information
irrespective of a person's social situation. In today’s world, technology has changed
and continues to transform the educational experience of students living in rural
and remote areas.
Communication. Technology has improved communication in many ways. It has

increased the reliability of sending messages to others, made it easier to meet new
people and keep in touch with friends. The accessibility of technology means that
users do not need to be in any special location like a post office or mail room to
send a message; all they need is a cell phone. 3.______
Leisure. Increases in productivity have led to shorter working hours. Computers and
automation hold the promise of eliminating much of the monotonous work typical of
earlier industrialism. 4.______ Technology can contribute to the enrichment of
human life and the flowering of creativity. Laborsaving devices free people to do
what machines cannot do.
Housing and lifestyle. In recent years, great strides have been made in making
homes a bit more tech savvy. 5.______ Thanks in particular to the advanced
technological solutions such as automated door locks, security cameras and
lighting control, people’s homes are now more secure than ever.
Disadvantages of Modern Technology
Despite the benefits, there are also many drawbacks that technology has brought
about.
Loneliness. Recent studies have found that, despite being more connected than
before, more people feel more alone than ever. Surprisingly, those who report
feeling most alone, are those you would expect it from least: young people under
35 who are the most prolific social networkers of all; 48% of respondents only had
one confidant compared to a similar study 25 years ago when people said they had
about three people they could confide in. 6.______
Worker displacement. Job losses due to automation, artificial intelligence and

improvement in technology are a growing tendency seen across the world.
7.______ Consequently, robots are doing most of the jobs which used to be done
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by humans; for instance, middle-skilled employees, such as bookkeepers, clerks
and assembly-line workers, have already been replaced by robots in countries such
as Japan, Germany and US.
Technotrash. The U.S. exports 50 to 80% of its e-waste to poor Asian countries to
be ―recycled‖. This probably sounds as a positive measure, but the word recycling
belies the devastating environmental impacts of international waste dumping. What
really happens to recycled technotrash is that it is processed by poor workers in
rural towns in places like China and India. One of the most infamous examples of a
tech recycling town is Guiyu, China. 8.______. They expose workers and their
communities to shocking levels of toxic materials, turning towns into contaminated
dumps.
Privacy. Recent advances in technology threaten privacy. They have reduced the
amount of control over personal information and open up the possibility of a range
of negative consequences as a result of access to personal data. 9.______. The
revelations of Edward Snowden have demonstrated that these worries are real and
that the technical capabilities to collect, store and search large quantities of data
concerning telephone conversations, Internet searches and electronic payment are
now in place and are routinely used by government agencies.
Technology is a complex social phenomenon that is considered to be a double-

edged sword. 10.______. Given the above information, it can be concluded that the
welfare of humankind requires a creative technology that is economically
productive, ecologically sound, socially just, and personally fulfilling.
Adapted from: Barbour, Ian (2012). Ethics in an Age of Technology. Retrieved from:
http://www.giffordlectures.org/books/ethics-age-technology/chapter-1-views-technology
1.4. Match the words/phrases in bold in the text with their correct
meaning.
1. technological a. [no plural] /tek sæv.i/ (informal) knowing a lot

about modern technology and how to use it.
2. development b. noun [countable] /dɪˈvaɪs/ a machine or tool that
does a special job.
3. improve c. /ˈteknəʊ træʃ/ [ no plural ] (also called electronic
waste or e-waste), is any broken or unwanted
electrical or electronic devices.
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4. tech savvy d. adjective /tek·nəˈlɒdʒ·ɪ·kəl/ relating to or
involving technology
5. drawback e. phrase /ˈdʌbəl edʒ ˈsɔːd/ A situation or course of
action having both positive and negative effects.
6. catch on f. noun [countable] /ˈɡædʒɪt/ a small, useful, and
cleverly-designed machine or tool.
7. technotrash g. /dɪˈveləpmənt/ noun [uncountable] the process
of gradually becoming bigger, better, stronger, or
more advanced.
8. device h. phrasal verb /kӕtʃ/ to become popular.
9. gadget i. noun [countable] /ˈdrɔːbæk/ a disadvantage of a
situation, plan, product, etc.
10. double-edged j. .verb /ɪmˈpruːv/ [intransitive, transitive] to make
sword something better, or to become better
Taken from http://www.ldoceonline.com/, http://dictionary.cambridge.org/ and

https://www.ozdic.com/
1.5. Read the text again. Then, answer these questions.
1. How has access to technology changed people‘s life?

2. Explain the meaning of the words reliability and accessibility in this context.
3. Which are the benefits that laborsaving devices have brought about?
4. Why does the author state “people’s homes are now more secure than
ever”?
5. Who feel most alone? Why is this information surprising?
6. What does worker displacement mean? Why is this taking place?
7. What does recycling belies the devastating environmental impacts of
international waste dumping mean?
8. Which are the negative consequences of access to personal data?
1.6. Make a chart with the main points of the benefits and the drawbacks
of modern technology mentioned in the article.
1.7. Complete the mind map with the words below. Use your monolingual
dictionaries to place the words under the correct category. Then
copy the examples provided for each word by the dictionary.
create state-of-the-art take advantage of
develop communications technologist
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digital information educational
technophile medical military
technophobe apply employ
the latest cutting-edge technocrat
introduce invest in voice-recognition
alternative technological white hot
new modern advanced
high bleeding edge computer
ADJ N V N
current employ
technology technology
Word family Compound nouns

technologist Communications Technology
USING YOUR MONOLINGUAL DICTIONARIES
Using your monolingual dictionaries to learn English is a useful

and valuable strategy. In fact, with your monolingual dictionaries, you can get
information about the spelling, pronunciation, form, meaning and use of a word.
If the word you are looking up has more than one possible spelling, monolingual
dictionaries usually show the alternative spelling in brackets. Monolingual
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English dictionaries show the pronunciation of a word and also point out if there
is a difference between British and American pronunciation. At the beginning of
each entry, dictionaries also show the plural form of nouns, the comparative and
superlative form of adjectives and the irregular forms of verbs. The register of a
word is also indicated in brackets and the typical prepositions, adverbs and
structures of a word are usually in bold. It is also useful to know that the
meanings of the words are organized according to frequency; that is, the most
common meanings of a word are listed first. Dictionaries exemplify the
meanings and uses of a word with sentences taken from a corpus, i.e.,
sentences taken from ―real‖ sources. Read these examples to learn typical
ways in which the word is used and useful collocations. Finally, monolingual
dictionaries also list frequent set expressions and idioms with the word given.
As you can see, your monolingual dictionaries contain a lot more than just the
meanings of words!
know. USA: Heinle & Heinle
1.8. You will listen to an interview with a teacher, Phil, who talks about
gadgets and how he uses them in his daily life. Decide whether the
statements below are TRUE (T) or FALSE (F).
1. He was an automotive and then he studied Engineering.

2. Phil's favourite gadget is his laptop computer.
3. Phil came into Engineering to try something different and to maybe gain
confidence in himself as well.
4. Phil designs video games.
5. He sometimes listens to music.
6. Phil downloads music from bands from all over the world that, probably,
nobody would have been able to find information about in the past.
7. When he was younger, he was absolutely useless at taking photographs.
8. Phil now can take amazing pictures with his digital camera.
9. Phil used to have a CD player that was like a brick.
10. He listens to the news from the BBC in the morning when goes to his
home city.
Retrieved from: http://www.elllo.org/english/0701/T711-Phil-Gadgets.htm
1.9. Use the vocabulary learned in this section to discuss the following
questions.
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Do you think it is impossible to survive without technology? Why (not)?
Are you a technophobe or a mouse potato? Why?
Which is your favourite gadget? Why? Could you do without it?
In your view, what will the next technological invention be?
Culture note: Those who belong to the Generation Y/Millennials/Net-Generation (born

between the early 1980s to the mid 1990s) and Generation Z (born in 1995 or later) are usually
refered to as ―digital natives‖ or screenagers as they were born during or after the rise of digital
technologies respectively. On the other hand, those who were born before the advent of digital
technology but are keen to adopt many aspects of the new technology are referred to as ―digital
immigrants‖.
Adapted from http://metro.co.uk/2017/09/20/what-is-a-millennial-6942535/ and
https://mashable.com/2016/06/20/what-is-a-digital-native/#iwfJXabygmqm
TECHNOLOGICAL INNOVATIONS2
1.10. Discuss the following questions with your classmates.
Do you believe that in five years’ time homes will have domestic robots? Why (not)?
What is your favorite science fiction movie about the future?
Have you watched these films, what role do robots play?
2
In Keynote Intermediate (2016) you will find a TED talk about an innovative form of
transportation (p.84-87) and an interesting text about the future of transport (p.88).
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What jobs do you think may be replaced by robots in the future?
Do you think a robot could be used to teach or translate languages? Why / not?
What do you understand as Artificial Intelligence (AI)?
1.11. Watch a short video about Artificial Intelligence (AI) and complete the
sentences below.
What is Artificial Intelligence (or Machine Learning)?
https://www.youtube.com/watch?v=mJeNghZXtMo&t=117s
1. In basic terms, AI is a broad area of computer science that makes

_______________ seem like they have _______________
_______________.
2. So it‘s not only programming a computer to drive a car by obeying
_______________ signals, but it‘s when that program also learns to
exhibit signs of _______________ like road rage.
3. This technology isn‘t new; for the past half a _______________, it‘s been
an idea ahead of its time.
4. The term ―artificial intelligence‖ was first coined back in
_______________ by Professor John McCarthy.
5. Professor McCarthy tried to prove that machines could learn like a young
_______________ does; using trial and error.
6. They tried to understand how to make machines use _______________,
form abstractions and concepts, solve all kinds of _______________
reserved for humans and improve themselves.
1.12. What makes humans different from robots? You will watch a
segment from the British science fiction series Black Mirror, (episode
1, season 2, Be Right Back). Answer the questions below.
Martha and Ash are a young couple who move to a remote house in the
countryside. The day after moving into the house, Ash is killed while returning a
hire van. You will watch a segment that starts when Martha is at Ash’s funeral.
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1. What does the lady (Sara) at the funeral tell Martha?
2. Martha phones Sara. What does Sara tell Martha (about the app she
insists Martha should try)?
3. How does Martha feel about it?
4. After she finds out that she is pregnant, what does she allow the Beta
software do?
5. She goes to a place in the countryside. Why does she go there?
6. What did Ash tell Martha about this place? Martha goes to the doctor.
What happens when she leaves?
7. What is ―the next level‖ mentioned by the artificial Ash?
8. How does Martha activate the android?
9. What do you think will happen next?
Adapted from: https://www.youtube.com/watch?v=J5TAnU7gHws
Culture note: A black mirror is the reflection of an unlit computer or smart phone screen after it
is shut down while you are in front of it, giving you a chance to rethink your life as you see
yourself.
Taken from http://www.urbandictionary.com/define.php?term=Black%20Mirror
What makes humans different from androids?

Name the challenges that you think humanity will be forced to face if androids are
not properly programmed and if their use is not properly regulated.
TELECOMMUNICATIONS3
1.13. Look at the following cartoon. Do you find it funny? Why?
3
In Keynote Intermediate (2016) you can try a quiz to discover the means of communication you
use the most (p.66).
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1.14. In groups of three, discuss the following questions:
Which means of long distance communication does the secretary mention?

What other forms of telecommunications do you think she could have mentioned?
Which technological devices do you use to communicate at a distance?
What does the word telecommunications mean?
1.15. Listen to the definition of the word telecommunications. Complete

the text below.
Telecommunications Systems
Consider for a moment all the different communications that take place in an
organization. Some communications are 1._______________, but others use some
type of technology. Think of 2._______________, phone calls,
3._______________, viewing pages on the Internet, 4._______________. All of
these communications make use of a telecommunications system. A
telecommunications system is a collection of nodes and links to enable
telecommunication. Telecommunications is communication at a distance using
electrical signals or electromagnetic waves.
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Examples of telecommunications systems are the telephone network, the
radio broadcasting 5._______________, computer networks and the Internet. The
nodes in the system are the 6._______________ we use to communicate with,
such as a telephone or a computer.
Retrieved from: http://study.com/academy/lesson/the-components-of-a-telecommunications-

system.html
1.16. DICTIONARY WORK: Complete the charts with the words below. Use
your monolingual dictionaries to place the words under the correct
category. Then copy the examples provided for each word by the
dictionary.
Telecommunications /ˌtɛlɪkəˌmjuːnɪˈkeɪʃənz/
system world satellite

international infrastructure link
national public company
services giant digital
ADJ N N N
global network
telecommunications telecommunications
Information Technology /ˌɪnfərˈmeɪʃ(ə)n təkˈnɑlədʒi/ (abbreviation IT)
consultants advanced interactive

latest specialist skills
division management digital
worldwide modern trends
cost
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ADJ N N N
l
IT IT
1.17. You will read an article about the history of telecommunications.

Before you read, try to predict whether the following statements are
TRUE (T) or FALSE (F).
1. The ancient Egyptians, Athenians and Romans used pigeons to send

news to hundreds of miles away.
2. Electricity was discovered in China.
3. In 1836 Benjamin Franklin successfully discharged electricity through a
wire.
4. Telecommunications innovations continued evolving during the
nineteenth century.
5. The world we are living in now is a computer world.
6. In 1969, a network among more that four American universities merged.
7. At the beginning, ARPANET was restricted to research.
8. ARPANET evolved into what is known as the Internet.
9. During the 1970s, access to the Internet was given to the general public.
10. In our modern society people interact with other people and also with
machines.
1.18. FACT FINDING: Scan the article The Evolution of

Telecommunications and check the statements above.
The Evolution of Telecommunications
People who live in the twenty-first century are so accustomed to the convenience
brought by modern technologies that they seem to take it for granted. If we review
the history of human communication, we will find that the communication
technologies we are using today were not achieved in one day; they are the result
of evolution.
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The ancient Egyptians, Athenians and Romans, even before 776 BC, utilized
fire, smoke, and flags to communicate at a distance. People used homing pigeons
to deliver their messages across long distances because these birds could fly
hundreds of miles at speeds up to fifty miles (80kms) an hour. Messengers strongly
relied on horses to deliver written documents.
Although electricity had been discovered early in ancient China, it was not widely
known until the famous experiment of Benjamin Franklin in 1748: he successfully
discharged electricity through a wire across the Schuylkill River at Philadelphia.
Later on, more electrical devices were invented and were applied to our lives.
During the 1800s, the telegraph (1836), telephone (1876), and radio (1895) were
invented. They soon became new communication tools and brought a dramatic
change to human lives.
As we look back at the history of communication technology, we find that it is
also the story of how human beings overcame the barriers of time and space.
Human beings adopted new technologies such as the telegraph or telephone to
communicate at a distance more efficiently, and no longer set fire to inform each
other like their ancestors did.
After the radio was invented, communication advances widely changed people’s
lives. Radio broadcasting had not only met people’s need for the latest news and
information but also entertained the masses.
Telecommunications innovations continued evolving in the twentieth century.
There was television (1920), analog computers (1930), radar (1935), digital
computers (1954), artificial satellites (1957), voice recognition (1994), Internet
Explorer (1995), Facebook (2004), iPhone (2007), Play Station 4 (2013) and more
are coming.
Modern society is an information society which is built by advanced
communication technologies coupled with computers. In the 1960s, researchers
started to investigate packet switching — a technology that would allow chunks of
data to be sent to different computers without first passing through a centralized
mainframe. A four-node network emerged in 1969 between the University of
California, Los Angeles, the Stanford Research Institute, the University of Utah and
the University of California, Santa Barbara. This network would become ARPANET,
which was government funded and therefore restricted to noncommercial uses
such as research; commercial use was strictly forbidden. ARPANET would
eventually merge with other networks to form the Internet. During the 1980s, the
connections expanded to more educational institutions.
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Due to the combination of telecommunications and computers, people in the
information society not only interact with each other but also with media machines.
Modern communication is a phenomenon of talking and thinking among people and
machines.
We know that technologies have evolved from one another. Each new technology
adopted something from the existing technology and often replaced the older
technology. When a new technology is introduced to our society, it brings us a
greater convenience and efficiency; therefore, old technology sooner or later will be
replaced.
Adapted from English for the World of Work (2013), What is Telecommunications? British
Council (BBC) Retrieved from: https://www.britishcouncil.org/english/business
1.19. Read the text again and answer these questions.
How did people communicate in ancient times?

Which means of communicaction were more effective? Why?
Which developments were introduced in the 1800s?
Why was the development of the radio important?
What happened in the 1960s?
What is ARPANET?
Why is our society called Information Society?
1.20. WORD FORMATION: Use a monolingual dictionary and complete the

grid with the appropriate words.
Verb Noun (thing)

to annotate
to connect
to cover
detection
to download
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to request
retrieval
to store
to synchronize
to transfer
transmission
1.21. FUTURE TENSES: Rewrite the second sentence so that it has a

similar meaning to the first sentence using the word given. Do NOT
change the word given. You can refer to Keynote (p.145) and Access
to FCE (p.46-51) for help.
1. It was my intention to phone you last night but I forgot.

TO
__________________________________________________________
2. I'm going to buy a hybrid car when electric car charging stations are built
everywhere in Argentina.
AS
__________________________________________________________
3. The new government has promised to sign new deals with low cost
airlines to promote air travel.
WILL
_________________________________________________________
4. It will take us about 6 hours to charge the EV.

CHARGED
__________________________________________________________
5. In the near future, more than 100 different battery-powered vehicles will
appear on the market.
THERE
__________________________________________________________
1.22. Let’s try to draw a semantic map with the main means of
telecommunications mentioned in this section.
SEMANTIC MAPPING
This is a memory strategy that will help you store and retrieve
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information easily. It consists of making an arrangement of words into a picture
which has a key concept at the centre and related words and concepts linked
with the key concept by means of lines or arrows.
Computer + N
computer network
________________
________________
ADJ + computer
portable computer
________________
________________
V + computer
access a computer
________________
ADJ+ Internet ________________ ADJ + email
wireless Internet a group email
________________ ________________
________________ ________________
V + Internet V + email
access the Internet forward an email
________________ ________________
________________ ________________
Internet + noun email + N

Internet access MEANS OF email address
________________ TELECOMMUNICATIONS ________________
________________ ________________
phone + N Social network + N

phone number social network user
________________ ________________
________________ ________________
ADJ + phone ADJ + social network

smart phone established social network
________________ ________________
________________ ________________
V + phone V + social network

pick up the phone develop a social network
________________ ________________
________________ ________________
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CONSOLIDATION
USING THE VLE
Our VLE (virtual learning environment or virtual classroom) can

help you get further practice in the topics dealt with in class. One of the greatest
advantages of the VLE is that you can access it from any computer whenever
you want. Most of the online activities that you find in our VLE are self-check.
Moreover, you can do the activities as many times as you want to! The VLE will
record your scores and, in this way, you will be able to compare your results
and analyze your progress. The VLE is particularly useful to develop your
listening skills as you can control the audio and listen to it or parts of it as many
times as you need to! Finally, VLEs can also help you become a more
independent learner as you learn to take responsibility for your own learning.
1.23. In the section Technology and Telecommunications of the tab Unit 1:

Technology and Telecommunications, you will find:
 a BBC session about the digital revolution for EFL students
 a BBC 6 Minute English podcast: Will robots take our jobs?
 a BBC 6 Minute English podcast about old technology
 a listening about World Telecommunication Day (WTD)
Try these useful activities to consolidate this section of the unit!
SELF-EVALUATING
This metacognitive strategy is very useful to evaluate your

language progress. The more specific you are in self-evaluating, the more
accurate the evaluation is. One way of putting this strategy into practice is by
using checklists like the one you have in activity 1.24 to revise the section
Technology and Telecommunications. After studying the content of this section,
you should try to answer the questions in full. If you remember the meaning of
the word technology and its origins studied on p.4, you should tick the
corresponding box. If you cannot list 5 adjectives or verbs that collocate with
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technology (p.11) or if you cannot mention 2 advantages of robots (p.26-30),
then you should cross the corresponding boxes, revise the collocations and/or
articles and class notes and try to answer the questions again. As you can see,
checklists can help you evaluate your own progress and realize which are the
areas that need further study!
1.24. Revise what you have learned in this section and try to answer the
following questions in full. Put a tick if you can answer them and a
cross if you cannot. Good luck!
Can you…
 define technology?
 list 3 benefits and drawbacks of modern technology?
 name collocations with technology?
 describe a new gadget in full from Keynote (2016)?
 retell the TED talk about the electric skateboard from Keynote (2016)?
 define AI?
 refer to the advantages and disadvantages of robots?
 define telecommunications?
 mention the 4 types of communicators mentioned in Keynote (2016)?
 name collocations related to telecommunications?
 mention 3 ways of communicating at a distance in the past?
 say how telecommunications have evolved?
 remember some collocations related to means of communication from
the semantic map?
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COMPUTERS
Main  To learn about computers, their use and misuse
objectives  To learn specific vocabulary related to computers
 To learn how and when to use the strategies using
imagery, scanning and skimming
Sections Computer Hardware and Software

Uses of Computers
Computer Problems
Consolidation
COMPUTER HARDWARE AND SOFTWARE
2.1. Use the prompts to make questions. Then match them to the answers
below.
1. you / own a computer?

__________________________________________________________
2. When / you / get / it?
__________________________________________________________
3. How often / you / use/ it?
__________________________________________________________
4. What / you / use / your computer / for?
__________________________________________________________
5. Do / we / need / know much about computers?
__________________________________________________________
6. How / computers / affect / our everyday lives?
__________________________________________________________
7. How effective / use of computers / classroom?
__________________________________________________________
A. Well... Not too much, but there is definitely a couple of essential things
everyone should know. First of all, you need to know how to enter a web
address... how to navigate websites... It is very important nowadays to
be able to surf the net for the information you need...
B. Yes, I have a personal computer. It has a large screen, a convenient

keyboard and a wireless mouse.
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C. In a positive way, certainly. They help with so many things, starting
from writing and printing your own essay and ending with developing
advanced programs and digital editing... Without computers studying
would have been time-consuming and inefficient...
D. I use my laptop mainly for education... It is very light and fits in my bag
easily, so I take it with me to school. I use it for everything I need,
from word processing and browsing websites to reinstalling the
operating system... What's more, without my laptop I wouldn‘t be able
to do my homework for the university... Also, I use it for surfing the
Internet and finding whatever I want, whether it is a piece of code for my
project or a useful tip on how to cook a steak... Generally, my laptop has
become an essential device for me...
E. Hmm… in my opinion, using computers in the classroom is very

effective. I think it is important for students to become competent in the
use of computers to prepare them for the workplace … you know,
computers are used everywhere in the workplace now. But… I also think
that having computers so easily available gives teachers the opportunity
to introduce students to the variety of information on the Internet.
F. I got it as a birthday present from my parents a few years ago and I use it
nearly every day now. Although at first using it was like rocket
science for me, after a few weeks I was able to do everything I
needed...
Adapted from http://ielts-up.com/speaking/ielts-speaking-sample-3.html
2.2. With a classmate, ask and answer the questions using the sample
answers as guide.
Culture note: Computers were originally invented to do fast and accurate computations -- hence
the name "computers‖. Mainframes, desktop and laptopcomputers, tablets, and smartphones are
some of the different types of computers.
Taken from https://www.techwalla.com/articles/different-uses-of-computers and

http://www.dictionary.com/browse/computer
2.3. DICTIONARY WORK: Use your monolingual dictionaries to find out

about the pronunciation, form, meaning, collocations and compound
words with the word computer.
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2.4. HARDWARE: Circle all the words related to computer hardware in the
sample answers above. Can you think of more words?
USING IMAGERY
This cognitive strategy consists in learning new lexical items by

means of meaningful visual imagery. In fact, by using pictures, drawings or
mental images, it is possible to remember new vocabulary. Monolingual
dictionaries for learners of English include many colour illustrations for concrete
words. This strategy can be used to remember abstract words by associating
such words with a visual symbol or a picture of a concrete object.
2.5. SOFTWARE: Using your computer knowledge, label the following

pictures related to computer software.
1._______________ 2._______________ 3._______________
4._______________ 5._______________
6._______________ 7._______________
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8._______________ 9._______________ 10._______________
11._______________ 12._______________
2.6. Fill in the gaps with words from the previous exercise. You may need
to use the same word more than once.
1. It is possible to retrieve deleted files from the _______________.

2. The program allows you to group related files in _______________.
3. What do you use as your default _______________ to surf the net?
4. To open a new file, click on the _______________ with the mouse.
5. All word processing _______________ can check your spelling.
6. I dragged and dropped the unnecessary icon into the _______________.
7. Windows is easily the dominant _______________ of its kind in the
desktop computer market.
8. You can download the _______________ and use it free of charge for
90 days.
9. Start more programs, and more stuff shows up on the
_______________.
10. You should run and update your anti-virus _______________ regularly.
11. Around 2001, the Google _______________rose to prominence.
12. Click on ‗File‘ on the _______________.
13. The Formatting _______________ provides quick access to text-
formatting commands, including Bold, Italic, Underline, Numbering, and
Bullets.
14. You can customize any_______________by adding, deleting, moving, or
grouping toolbar buttons to suit your needs.
15. To scroll up and down the document, you can use the arrow keys on the
keyboard, move the mouse wheel or click the arrow buttons on the scroll
bar with the _______________.
16. _______________ are central to Windows. They are so important that
they named the operating system after them.
Taken from http://www.oxfordlearnersdictionaries.com/ and http://www.ldoceonline.com/
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2.7. COLLOCATIONS: Highlight useful V+N collocations related to
software from the sentences above and complete the following
charts. Use your dictionaries to add more collocations
V N V N
a file a program
V N V N
scroll up click (on)

scroll down double-click (on)
scroll through right-click (on)
left-click (on)
2.8. PHRASAL VERBS: Highlight all the phrasal verbs you find in the
previous exercises. Then, use your monolingual dictionaries to
match these phrasal verbs with their definitions.
log in/on back up print out/off

pick up key in log off/out
zoom in switch/turn on zoom out
hack into plug in shut down
turn up turn down switch/turn off
start/boot up
a. to make the person or thing that you are taking a picture of seem bigger
and closer
b. to produce a printed copy of a computer document
c. to collect something from a place
d. to do the necessary actions on a computer system that will allow you to
begin using it
e. to secretly find a way of looking at and/or changing information on
somebody else‘s computer system without permission
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f. to put information into a computer or another machine using buttons or a
keyboard
g. if a camera does this, it makes the person or thing that you are taking a
picture of seem smaller and further away
h. to make a copy of information stored on a computer
i. to stop using a computer system by giving it particular instructions
j. to make a machine or piece of electrical equipment such as a television,
engine, light etc. start operating by pushing a button, turning a key, etc.
k. to make a machine or piece of electrical equipment such as a television
set, engine, light, etc. stop operating by pushing a button, turning a key,
etc.
l. to close the programs and make the computer stop working
m. to make a computer begin working
n. to connect a piece of electrical equipment to the main supply of electricity
or to another piece of electrical equipment
o. to turn a switch on a machine such as an oven, radio, etc. so that it
produces more heat, sound, etc.
p. to turn the switch on a machine such as an oven, radio, etc. so that it
produces less heat, sound, etc.
1. For security reasons, always _______________ when you leave your

computer unattended.
2. It's a good idea to _______________ your files onto a memory stick.
3. Next time you _______________ your computer, you will have to use a
new password.
4. Can you ____________ that picture? I want to see her face.
5. __________ and we will see the whole photo on the screen.
6. Send me the information via e-mail; I always ____________ emails.
7. How many copies shall I _______________?
8. The secretary is very quick at _______________ data.
9. A criminal gang _______________ a credit card company‘s most secure
files.
10. Always _______________ your computer at the end of the day.
11. Jake _______________ his computer and logged in.
12. If you have problems, try _______ your computer _______, and then
starting it up again.
13. The printer didn‘t work because it wasn‘t _______________.
14. Could you _______ the music _______? I love that song!
15. Can you ______ the video ______? I‘m trying to work!
16. The computer has some kind of virus and it takes a long time to
_______________.
Adapted from: http://www.oxfordlearnersdictionaries.com/ and

http://www.ldoceonline.com/dictionary/computer
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USES OF COMPUTERS
2.9. In small groups, try to come up with examples of how computers are
used in the following fields.
A. Education G. The Internet

B. Business H. Multimedia
C. Medical Field I. Music Industry
D. Design Industry J. Banks and Financial Market
E. Communication K. Transportation
F. Entertainment Industry
SKIMMING
When you skim a text, you read it quickly to find the main ideas
or facts. That is, you read the text without paying attention to new words,
difficult expressions or secondary ideas such as explanations or examples. This
cognitive strategy is very useful to get the main idea or gist of a text.
2.10. Skim the text and label each section with the corresponding field.
There are three areas which you do not need to use.
How are Computers Used?
Today, computers are used in our everyday life and in most parts of the world it's
impossible to use a product or service that doesn't use a computer. Below are
examples of the industries, areas, and different fields using computers.
1._______________
Computers are used in the financial market and places dealing with money.
- ATM - When you make a withdraw from an ATM you are using a computer.
- Digital currency - When depositing money in a bank, it is stored as a digital
record. A computer keeps track of how much money is in your account.
- Trading - Stocks and commodities are traded using computers.
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2._______________
This is another big sector for computers and most money earning and spending is
done using a computer.
- Register - If the business deals with selling goods to a consumer (e.g. a grocery
store), a cash register, which is a computer, is used to complete transactions.
- Workers' computer - Many businesses assign each employee a computer that
allows them to produce work and solve problems for the company.
3._______________
Today's communication around the world is almost all digital and handled by
computers.
- Smartphone - If you have a smartphone, you have a computer in your pocket.
- E-mail - More electronic mail (e-mail) is sent today than postal mail (snail mail),
and computers handle all creation and distribution of that e-mail.
- Computer-assisted speech - Those who are disabled or cannot speak can use a
computer to help them communicate. For example, Stephen Hawking used a
computer to communicate.
- Voice recognition - Any phone or another system that uses voice recognition is
using a computer to translate what is heard into text or other data that can be
understood by the computer.
4._______________
Below is a list of how a computer can be used in in this area.
- Internet - Connecting a student to the Internet gives him or her access to an
endless supply of knowledge.
- Learning - Computers can also be used to help design and create a more visual
learning experience for students. Using electronic whiteboards with computers can
also benefit a student by giving them a more hands-on experience.
- Writing - Although reports can still be done using pen, pencil, or even a
typewriter, a computer makes it much easier to write, format, save, share, and print
reports.
- Testing - Computers can assist students and teachers with the testing process by
stepping the student through a series of questions and keeping track of the results.
5._______________
Without computers, the Internet would not exist.
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- Web server - Every web page requires a web server or computer capable of
receiving and sending requests when someone wants to view a web page.
- Programs - A computer is also needed to run scripts and programs. For example,
a search engine, shopping cart, or forum are all examples of programs that need a
computer.
6._______________
This is is another place where computers are vital and used every day.
- Research - A lot of the medical research that is done today is computer assisted.
Without the assistance of a computer, it would either not be possible or viable.
- Diagnosis - Computers can assist in the diagnosis of a patient gathering a
patient's history and comparing that information against a database of existing
information.
- Surgery - Although most surgery is still done with humans, it is becoming more
practical and accessible for computer robot-assisted surgery. After being
programmed, these robots can make surgery more accurate, faster, and less prone
to human errors.
7._______________
Computers also play an important part in this field.
- GPS - Cars that include a GPS mapping system have computers for display and
calculating routes.
- Airplanes - The airplanes that help transport millions of people and goods every
year are filled with computers that help control the plane.
- Public transportation - Trains, buses, the subway, and other forms of public
transportation are highly dependent on computers to help with handling what areas
to cover, monitoring for problems, and handling payments.
- Self-driving cars - Although relatively new, self-driving cars are becoming
increasingly popular and rely on a computer to make all decisions on how to drive.
8._______________
Computers also play a significant role in this industry.
- Editing - Once a movie, video, song, or audio track has been created, a computer
can edit that media instead of having to manually make cuts to the film or audio
track.
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- Manipulation - Computers can be used to manipulate pictures, video, and audio.
For example, someone could use Adobe Photoshop to add or remove elements
from an image.
- Creation - Computers can also be used to help in creating new multimedia
content. For example, creating 3D animation, 3D model, or a techno audio track
can be done on a computer. After creating a 3D model, a 3D printer could also be
used to build a product.
Retrieved on 15/03/2017 from http://www.computerhope.com/issues/ch001732.htm
2.11. CRITICAL THINKING: With the class, try to reflect on the following
questions.
Do you think the article should have mentioned other fields? Which ones?
Which is the field that benefits from computers the most? Why?
Which is the field that could do without computers? Why?
SCANNING
When you scan a text, you read it very quickly to locate specific
information such as a name, date, a number or a specific detail.
Scanning is very useful to find the answers to specific reading comprehension
questions, true/false statements or multiple choice exercises.
2.12. COLLOCATIONS: Scan the text and highlight 10 useful collocations

to refer to the uses of computers.
2.13. WORD FORMATION: Read the rule and then form verbs from the
adjectives to complete the sentences.
We use the prefix en- or the suffix -en to form verbs from adjectives to give the meaning make.
e.g. Make sure you enable the firewall on your computer.
We had to widen the doorway to get the new equipment in the room.
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1. Digital photography makes it easy for people to _______________ their
own pictures. (LARGE)
2. Computers have definitely _______________ the time it takes to do a lot
of repetitive tasks. (SHORT)
3. One problem with using computers is that they can _______________
your eyes. (WEAK)
4. Run your anti-virus program regularly to _______________ that your
computer is kept clean. (SURE)
5. Many people who use the Internet say it has _______________ their
horizons. (BROAD)
Taken from: Evans, V. & Dooley, J. (2006). Upstream pre-intermediate B1+ Newbury: Express
Publishing. p. 71
2.14. INFINITIVE AND -ING: Rewrite the second sentence so that it has a
change the word given. You can refer to Keynote (p.150) and
Access to FCE (p.118-129) for help
1. Finding a state-of-the-art computer at a convenient price is almost

impossible.
EASY
__________________________________________________________
2. My daughter would rather have a top-notch mobile phone than a

computer.
PREFER
__________________________________________________________
3. It is a waste of time to type a password to log on and off your home

computer.
POINT
__________________________________________________________
4. It is useless to new cheap computer since it may not work for long.
WORTH
__________________________________________________________
5. Joe could hardly use the computer as it was infected with a virus.
DIFFICULTY
__________________________________________________________
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COMPUTER PROBLEMS
2.15. Are you good at solving problems with your computer? In small
groups, answer these questions. You can use the expressions in the
Useful Language Box (Keynote p.126) to help you.
What do you do if …
your computer freezes up?
the mouse doesn’t work?
the keyboard doesn’t work?
the hard drive light is blinking?
one application/programme is not responding?
you cannot shut down your computer?
you hear funny noises coming out of your computer?
you hear a clicking noise coming out of your computer?
2.16. Watch Eric Spellman explaining what to do with these computer

problems. Were your answers right?
My Computer Froze! What do I do?
https://www.youtube.com/watch?v=p7q5NolEqFQ
2.17. Watch the video again and decide whether the following statements
are TRUE (T) or FALSE (F).
1. Computer users usually face the problem of their computers freezing up.
2. The first thing to do is to take the frozen computer to the technician.
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3. When the mouse doesn‘t work, you cannot move the mouse around.
4. To check if the keyboard works, you have to press the same key many
times.
5. Wired mice and keyboards may not work because the batteries have
gone out.
6. To make wired mice and keyboards work, you may unplug them and plug
them again.
7. Press ALT+TAB to switch off programmes.
8. If the mouse and keyboard don‘t work, switch your computer off.
9. The hard drive light blinks when the hard drive is busy.
10. To bring up the Task Manager you have to hit CTRL+ALT+DELETE all at
the same time.
11. You have to reboot your computer if closing down the ―not responding‖
application or programme doesn‘t work.
12. To switch off a frozen computer, click on ―shut down‖.
13. If you cannot switch off your computer by holding down the power
button, your computer has a serious problem.
14. If your computer freezes up because of some programme, you should
reinstall or delete that programme.
15. The system may be overheating if the fan doesn‘t work.
16. If you hear funny noises or a clicking noise, you‘d better take your
computer to a test.
2.18. Look at the following topic sentences and, in pairs, write three
supporting ideas:
Computers are really useful in some fields.
1. __________________________________________________________
2. __________________________________________________________
3. __________________________________________________________
Computer users can face three common problems.
1. __________________________________________________________
2. __________________________________________________________
3. __________________________________________________________
Use ONE of the topic sentences given and the three supporting ideas that
you have thought of and write the first draft of your paragraph. Remember
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to include a conclusion. After you have finished writing your first draft,
choose a title for your paragraph. Revise and edit your draft and hand it in
on the date set by your teacher!
CONSOLIDATION
2.19. In the section Computers of the tab Unit 1: Technology and

Telecommunications, you will find:
 a listening game with computer parts
 a vocabulary activity with computer collocations
 a vocabulary activity with phrasal verbs related to computers
 a BBC 6 minute English audio: Are computers making us dumb?
 a reading activity about the BBC article ―Keep cool” over computer
hassles
 a BBC English at University video about computer problems
Can you…
 say 5 words that collocate with computer?
 mention 5 pieces of software and hardware?
 refer to collocations with file, programme, scroll and click?
 refer to the main ways you use your computer?
 explain how computers can be used in 3 different fields?
 describe 4 computer problems and their possible solutions?
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THE INTERNET
Main  To learn about the Internet and e-mail

objectives  To learn specific vocabulary related to the Internet
 To learn how and when to use the strategies using a
circumlocution or synonym and activating
background knowledge
Sections The Internet

E-mail
Consolidation
THE INTERNET
1.25. Discuss the meaning of these cartoons.
What do you mean we don’t communicate? Can I call you back? I’m shopping.
I sent you an e-mail on Monday.
Taken from cartoonbank.com
1.26. In small groups, try to think of the answers to the following

questions.
What is the Internet?

Who invented it?
Who owns it?
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1.27. Listen to one of the fathers of the Internet and check your answers.
What is the Internet?
https://www.youtube.com/watch?v=Dxcc6ycZ73M&feature=youtu.be
1.28. Listen to Vint Cerf again narrating the origin of the Internet, look at
the tapescript and circle the word that he uses.
Most people don’t have any idea where the Internet comes / came from and it
doesn’t matter; they don’t need to. It’s all / sort of like asking who invented the
ballpoint pen / ball game or the flush toilet or, you know, the zipper. These / This
are all things we just use everyday and we don’t even / need think about the fact
that one day someone / somebody invented them. So, the Internet is just like that.
Many, many years ago, in the early 1970s / 1870s, my partner Bob Kahn and I
began working on the design of what we now call / own the Internet. It was a result
of another / other experiment called the ARPANET, which stood for / looked for
Advanced Research Project Agency Network. It was a Defense Apartment /
Department research project. Paul Baran was trying to figure out / work out how to
build a communication system that might actually survive a nuclear attack / war. So
he had this idea of breaking messages up into blocks / blogs and sending them as
fast as possible in every possible direction through the mess / mesh network. So
we built what eventually / potentially became a nationwide experimental packet
network and it worked.
1.29. DICTIONARY WORK: Look up the word Internet in your monolingual

dictionaries and compare it with Vint’s definition and the answers
given by the people interviewed in the video.
Internet: ______________________________________________________
_______________________________________________________________
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1.30. COLLOCATIONS: Use your monolingual dictionaries to complete the
following charts with Internet collocations.
V N N N
the Internet Internet
USING A CIRCUMLOCUTION OR SYNONYM
This compensation strategy consists in describing a word

(circumlocution) or using a word that has a similar meaning (synonym). This
strategy is very useful when you do not know the exact word and you want to
get the meaning across when speaking or writing. In this way, by using a
relative clause to define a noun (a modem is a device which...), an infinitive
phrase to define a verb (to send an e-mail is to…) or a synonym for an adjective
or adverb that you do not know, you can successfully manage to be understood
without interrupting your speech.
1.31. Try to explain the words / phrases below using an adjectival clause
or infinitive phrase:
A modem is a device which …

To send an e-mail is to…
a modem to browse the Web

an Internet service provider to type in a web address/URL
a browser to attach a document
a search engine to download a song
a website to bookmark a website
a web page to send an e-mail
an Internet–café / cybercafe to click on a link
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1.32. PREPOSITIONS: Complete the following text with the correct
preposition. You can use your monolingual dictionaries for help.
What is a Web Browser?
If you want to view web pages 1.______ different websites, you will need to use
a program called a 'browser'. This acts as your door 2.______ the Internet. If
you have a Windows device, you'll have a browser program called Internet
Explorer. If you have an Apple product, then you'll use a browser called Safari.
There are also other browsers available, such 3.______ Google Chrome and
Mozilla Firefox. To access the Internet, you'll firstly need to click or tap 4.______
your browser program's icon. A browser window will open.
Web address (or URL)

To load a web page you want to view, just type its web address - also known as
its 'URL' - 5.______ the address bar (the space 6.______ the top of the window)
and then press the 'Enter' button. As a shortcut, you can copy and paste a URL
7.______ the address bar. The BBC's website can be found 8.______ the
address www.bbc.co.uk. If you don't know the exact address, you can use a
search engine (such as Google or Yahoo!) to help you look 9.______ it.
Links (or hyperlinks)

10.______ any page of a website, you will see text links which may be
underlined. An image 11.______ a web page may also contain a link. By
clicking or tapping 12.______ a link, you might be taken 13.______ a different
place 14.______ the same web page, a different page 15.______ the same
website, or another website altogether.
Backwards, Forwards and Reloading

There are two arrow symbols 16.______ the top 17.______ your browser
window - one pointing left (which is the back icon) and the other pointing right
(which is the forward icon). If you want to go back 18.______ a previous page,
you can click or tap 19.______ the back icon. Similarly, you can use the forward
icon to go forwards. You may also want to reload the same page. Depending
20.______ your browser, the symbol for 'reload' or 'refresh' may appear as a
circular arrow or arrows.
Adapted from http://www.bbc.co.uk/webwise/0/22562353
1.33. COLLOCATIONS: Read the text again and highlight useful

collocations related to the Internet.
1.34. INTERNET SPEAK: Many words and phrases have been created or
changed their meanings thanks to the development of the Internet.
Look at some of them and try to figure out their meanings.
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snail mail video streaming Y outuber
hard copy (just) a click away binge watching
happy slapping cyberchondriac go viral
cyber Monday cyberbullying technophobe
at the touch of a at the click of a bookmark
button mouse
1.35. Complete the following sentences with the words above. There are
some words that you do not need to use.
1. Do you want to _______________ this site so that you can visit it again?
2. I'll give you a _______________ of my report, Mary. You can read it on the
bus, on your way home.
3. In such a world, there will no longer be any _______________ or computer
illiterates-everyone will use a computer.
4. Customers can buy and sell shares _______________.
5. I much prefer using email these days. All I get by _______________ are
these marketing leaflets!
6. Everybody is terribly health-conscious these days—it's no surprise that
many people are becoming _______________
7. Children may be reluctant to admit to being the victims of
_______________
8. Schools banned camera phones because of the _______________ craze.
9. Within 24 hours, the video _______________ on YouTube and Facebook.
10. 6 episodes at one sitting! That‘s definitely _______________!
Taken from http://www.bbc.co.uk/learningenglish/spanish/features/the-english-we-speak/ep-

141209, http://www.oxfordlearnersdictionaries.com/ and http://www.macmillandictionary.com/
1.36. Which of the above “Internet” words refer to the benefits of the
Internet? Which to the issues with the Internet?
1.37. Look at the chart with the pros and cons of the Internet and label
each section with its corresponding title.
A. Information Overload F. Access to Other Cultures

B. Always Available G. Inaccurate Information
C. Up-to-date H. Biased Information
D. Vast Range of Information I. Easy to Contact People
E. Addiction J. Offensive Material –
Fraudulent Sites
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Advantages Disadvantages
1. 6.
The Internet is always available for you There has been a worrying increase in
to use, 24 hours a day, 7 days a week, the number of people who are
365 days a year. You don’t have to wait becoming ―addicted‖ to the Internet.
for it to open or wait for someone to Every spare moment they have is spent
make it available. It is just there, when online, some even go without proper
you need it and for whatever you need. sleep so that they don’t have to log off.
2. 7.
It doesn’t matter what you want to know There is too much information on the
about, you will find something on the Internet. It is easy to feel overwhelmed
Internet that can provide the information by the amount of information that is out
you need. there. When you type a search term into
a search engine, you won’t just get a
few results; you will get millions! Search
engines do a good job at prioritizing
which are the most relevant sites for
your search terms. However, that one
piece of information that you are after
might be on page 345 of the results.
Then, there is very little chance to find
it.
3. 8.
The Internet provides many ways to No one owns the Internet and there is
enable you to keep in contact with nothing to stop people posting their
people at all hours of the day and night. opinions and points of view on web
You can use email, forums, chatrooms, pages, forums and blogs. Many people
telephone calls and video conferencing. believe what they read on the Internet.
You need to be careful and think about
what you are reading. An awful lot of
material and web sites are biased and
only give you one point of view.
Claudia Spataro
4. 9.
One of the main advantages of the With a book or encyclopedia, you can
Internet is how fast things can be be pretty confident that what you are
updated. When a news story breaks, reading has been checked, cross
the newspaper websites can have that referenced and is correct. But with the
news on their pages within a couple of Internet, no one checks what has been
minutes. They can keep adding more written. The website that looks like it
information as it becomes available. has all of the answers to your History
homework might just be incorrect. You
need to double check things out
yourself – don’t just believe what you
read.
5. 10.
The Internet enables you to look at sites No matter how careful you are when
about or written by people in other using the Internet, there is always the
countries. You can look at photographs possibility that you will come across
of where they live and read about their some sites that contain offensive or
way of life. This enables you to get a even illegal material. Use the ―safe
unique insight into their culture, search‖ option in your favourite search
something that just would not be engine.
possible without actually visiting them in
person.
Retrieved on 16/03/2017 from http://www.teach-

ict.com/gcse_new/internet/internet_www/miniweb/pg8.htm#
1.38. Can you think of more pros and cons of the Internet? Which ones?
1.39. You will talk about the benefits and drawbacks of the Internet for at
least 2 minutes. Follow these steps to prepare your talk.
1. Choose two benefits and two drawbacks from the chart above.
2. Think of specific examples and your own personal experience to back up the
information provided in the chart.
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Claudia Spataro
3. Take down notes of the key points you want to mention in your speech. Do
not write full sentences, just key ideas easy to be read as you speak.
4. Rehearse your speech. Don’t forget that it should last at least 2 minutes!
5. Once you are ready, deliver your speech to a classmate. Good luck!
1.40. WORD FORMATION: Fill in the gaps with the correct words derived
from the words in brackets.
The Internet has changed the means of 1._______________ (COMMUNICATE)

as we know them. From education to 2._______________ (ADVERTISE) this
new 3._______________ (TECHNOLOGY) advance has affected
4._______________ (PRACTICAL) every aspect of our lives. Magazines,
newspapers and even books are on-line and can be read on the computer. You
can find 5._______________ (INFORM) on any topic – the
6._______________ (POSSIBLE) are 7._______________ (END). The Internet
can 8._______________ (INSTANT) connect you to other computers allowing
you to chat with people from all over the world. It's actually very easy to learn
how to use the system, and once you're online, you'll never want to turn the
computer off! The 9._______________ (DEVELOP) of such technology has
come a long way. These 10._______________ (AMAZE) electronic devices
have changed many people's lives forever.
Taken from: Evans, V. and J. Dooley (1997). Enterprise. Swansea: Express Publishing. P. 127.
E-MAIL4
1.41. Use the prompts below to form questions.
1. what / your email address?

_____________________________________________________________
2. why / you / have / email accounts?
_____________________________________________________________
3. how often / you / check your inbox?
_____________________________________________________________
4
In Keynote (2016), you can find many activities to learn to write formal and informal emails
(p.27, 19) and short emails (p. 71, 93, 95)
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Claudia Spataro
4. where / you / pick up / your emails / from?
_____________________________________________________________
5. junk mail / usually / clog / your inbox?
_____________________________________________________________
Taken from http://www.oxfordlearnersdictionaries.com/definition/english/internet?q=internet
1.42. Ask your classmate the questions above to activate your background
knowledge of email.
ACTIVATING BACKGROUND KNOWLEDGE
This strategy consists in overviewing key concepts and ideas of a

language activity and associating it with what you already know about the topic
(i.e. your background knowledge). In this way, you will be able to easily
understand what you are reading or listening to as you will already have in mind
the topic, the key concepts and the related words and expressions that are
likely to appear in the text.
1.43. DICTIONARY WORK: Look up the word e-mail in your dictionaries. Is

it [C] OR [U]? Can it be used as a verb? Which words collocate with
it?
1.44. EMAIL CHARACTERS: Complete with the names of these email

characters.
@:
.:
_:
/:
ABC :
abc :
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1.45. Watch this video about writing emails. Have you ever felt the way
Dominic feels in the video? Why? Is the email he eventually writes
appropriate? Why?
E-mails
https://www.youtube.com/watch?v=qXlgOX95Q0U
1.46. Let’s learn some useful email phrases so that we don’t have
Dominic’s problem! Read the following typical expressions for formal
and informal email writing and complete the chart with their purpose.
A. say why you are writing G. ask the reader if s/he has any
B. ask for sth questions
C. forward sth H. attach sth
D. start an e-mail I. ask the reader to reply soon
E. say goodbye J. thank the reader
F. say you are sending the email to sb K. attach sth
else too
PURPOSE FORMAL EMAIL WRITING INFORMAL EMAIL WRITING

1._______________________ Dear John, Hello/Hi Tom
Dear Mr/Mrs Smith, Hey Tom
Dear Sir/Madam, Hey there
To whom it may concern,
2._______________________ This is to let you know that … I’m just emailing/writing to tell
you that …
3._______________________ (As requested,) please, find I’m attaching/ I have attached
attached my resume. pics of our trip.
Attached is the file requested.
4._______________________ I’ve forwarded the file/ my I am forwarding John’s reply
resume to you. to you.
5._______________________ I’ve cc’d/ cced/ copied Tom - cc Tom
on this email.
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6._______________________ I would appreciate (it) if you Could you please look into it?
could see to this matter. Would you mind checking it
I would be grateful if you out for me?
could …
7._______________________ Should you have/ If you have Just let me know if you have
any questions, please do not any questions.
hesitate to contact me. Drop me an email, or give me
a ring if you want any more
information.
8._______________________ I look forward to your reply Hope to hear from you soon!
I look forward to hearing from
you.
9._______________________ Thank you in advance. Thanks a lot!
Thank you for your time. Loads of thanks!
10._______________________ Sincerely, Take care!
(Kind/Warm) regards, Cheers,
Taken from: https://www.youtube.com/watch?v=itLLVAJjXNI, http://howtostartanemail.com/ and

http://learningwell2012.blogspot.com.ar/2013/01/blog-post.html
1.47. WORD FORMATION: For questions 1-10, read the text below. Use the
word given in capitals at the end of some of the lines to form a word
that fits in the gap in the same line.
E-mail
E-mail is such a 1._______________ way to write letters. PAIN

I‘ve never found it easy to put pen to paper, not even to
say thank you for presents sent by 2._______________ THOUGHT
relatives. They must have thought I was so
3._______________. Now there‘s no stopping me! I type GRATITUDE
away 4._______________ on computer, all types of END
messages to all types of people. E-mail has all the benefits
of a word 5._______________ and none of the tedious PROCESS
6._______________of writing by hand. It‘s also better than ADVANTAGE
the letter because you can edit quickly and
7._______________, and it‘s instant like the phone but EFFORT
without the need to talk! And sending an email is so
8._______________ fast: just press the button and it‘s WONDER
gone. By contrast, the web is 9._______________ EXTREME
overrated and sometimes so slow that it‘s
10._______________. What‘s more, websites are not PRACTICAL
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updated and a lot of information is 11._______________. I USE
think it‘s a joke in that respect- and not a very good one.
Taken from: Norris, R. (2001) Ready for FCE. Oxford: Macmillan. p.37.
1.48. Write a paragraph about ONE of the following topics:

A. The advantages of the Internet.
B. The disadvantages of the Internet.
C. The problems that email may cause
After you have finished writing your first draft, choose a title for your
paragraph. Revise and edit your draft and hand it in on the date set by
your teacher!
CONSOLIDATION
1.49. In the section The Internet of the tab Unit 1: Technology and
telecommunications, you will find:
 a crossword with key Internet words
 a BBC English Speak audio file teaching Internet words
 a listening activity about how the Internet works
 a BBC English Speak audio file about a typical problem with emails
 an EFL lesson teaching useful email expressions
Can you…
 define the Internet?
 name 10 collocations related to the Internet?
 talk about web browsers for 1 minute non-stop?
 refer to 3 advantages and 3 disadvantages of the Internet?
 remember formal and informal email expressions?
 compare and contrast email and snail mail?
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SOCIAL NETWORKS AND
ONLINE DATING
Main  To learn about social networks and online dating
objectives  To learn specific vocabulary related to social
networks and online dating
Sections Social networks

Online dating
Consolidation
SOCIAL NETWORKS
4.1. Discuss the following questions:
Before Facebook, Instagram and Pinterest,

how did we display what we liked and connect with others?
Do you think that these new digital resources have completely replaced ―vintage
social networking‖? Why (not)?
What do you use these new technologies for?
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4.2. What is social networking? How does it work? Watch the video and
check your answers.
Social Networking in Plain English
http://www.youtube.com/watch?v=6a_KF7TYKVc
4.3. After you have watched the video, fill in the following summary with
words and phrases taken from it.
People‘s networks can help us with _______________, _______________ and

_______________. The problem with social networks is that most of the
connections are _______________. Social networking sites help you
_______________ that are hidden in the real world. This is how it works. First,
you _______________ for free and fill in your _______________. Then, you
________ people you know. Then, you add them as _______________. When
you do this, you have a connection with that person that others
_______________. They are a member of _______________ and you are a
member of _______________. What is really cool is that you can see
_______________ know and who your friends‘ friends _______________. You
can contact them _______________. Social networking sites make these
connections between people _______________. Your network is suddenly
_______________.
4.4. You are going to read an article from Social Media Today about the
10 most important social networking sites. Before reading, in small
groups, have a look at the icons of some of the social networks
mentioned in the article and others. Can you recognize them? What
is each social network for? Which do you think is the most important
social network? Why?
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1.__________ 2.__________ 3.__________ 4.__________
5.__________ 6.__________ 7.__________ 8.__________
9.__________ 10.__________
4.5. Now skim the article and complete each description with the
corresponding social network.
The World’s 10 Most Important Social Media Sites
The concepts behind social networking aren’t new – ever since there have been
humans, we have been looking for ways to connect and network with one another
– but they’ve taken on an entirely new meaning (and momentum) in the digital age.
Where we used to have handshakes, word-of-mouth referrals, and stamped letters,
today’s relationships are often begun and developed on Facebook. Below you will
find the top most important social sites you need to be aware of.
1. _______________ Considered to be synonymous with social media by some, it

is the one site where you’re likely to find friends, colleagues, and relatives all
floating around. Although it is mainly centered around sharing photos, links, and
quick thoughts of a personal nature, individuals can also show their support to
brands or organizations by becoming fans.
2. _______________ As a video sharing service, it has become so popular that its
catalog of billions and billions of videos has become known as the world’s second-
largest search engine in some circles. The site has everything from first-person
product reviews to promotional clips and how-two instruction on virtually any topic
or discipline. Users have the ability to share, rate, and comment on what they see.
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3. _______________ If you’re looking for a quick, convenient connection between
the camera feature on your smart phone and all your social profiles, then this social
network is the answer. Not only will it allow you to share via Twitter and Facebook,
you can also choose from a variety of photo filters and invite friends to comment on
your photos or ideas.
4. _______________ Perhaps the simplest of all social media platforms, it also just
happens to be one of the most fun and interesting. Messages are limited to 140
characters or less, but that’s more than enough to post a link, share an image, or
even trade thoughts with your favorite celebrity or influencer. Its interface is easy to
learn and use, and setting up a new profile only takes minutes.
5. _______________ is an American social news aggregation, web content rating,

and discussion website. Registered members submit content to the site such as
links, text posts, and images, which are then voted up or down by other members.
Posts are organized by subject into user-created boards called subreddits, which
cover a variety of topics including news, science, movies, video games, music,
books, fitness and food. Submissions with more up-votes appear towards the top of
their subreddit and, if they receive enough votes, ultimately on the site's front page.
6. _______________ Serving as a giant virtual idea and inspiration board, it has
made a huge impact on social media in the last few years. Especially popular with
women and the do-it-yourself crowd, it lets you share pictures, thoughts, or before-
and-after pictures of projects that others can pin, save, or duplicate.
7. _______________ This site (also available as an app) offers users the chance to
share and view brief video clips. While that theoretically offers a virtually endless
range of uses, most of its content is entertainment-focused, with a heavy
preference towards viral and meme clips that are easy to share.
8. _______________ This platform is different from many others in that it
essentially hosts microblogs for its users. Individuals and companies, in turn, can fill
their blogs with multimedia (like images and short video clips). Its fast-paced nature
makes it ideal for memes, GIFs, and other forms of fun or viral content.
9. ________________ is a photo sharing platform and social network where users
upload photos for others to see. Users create a free account and upload their own
photos (and videos) to share with friends and followers online. What sets it apart
from other popular photo sharing apps like Facebook and Instagram is that it's truly
a photo-centric platform built for professional photographers and photography
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Claudia Spataro
enthusiasts to show off their work while enjoying the work of others. It's more
focused on the art of photography than any other major social network out there.
10. _______________ Social media’s big up-and-comer has really arrived over the
past few years. By combining the best of Facebook and Twitter into one site – and
backing it by the power of the world’s largest search engine, Google has given
users a social site that has a little something for everyone. You can add new
content, highlight topics with hashtags, and even separate contacts into circles. And
a G+ profile only takes a few minutes to set up.
Adapted and retrieved on 08/02/2016 from http://www.socialmediatoday.com/social-

networks/2015-04-13/worlds-21-most-important-social-media-sites-and-apps-2015
4.6. Scan the article and find synonyms of social networks. Then look up
the meaning of the highlighted phrasal verbs. Write examples of your
own using them.
4.7. Complete the chart with the words below. Then complete the
examples.
status update (n) follower (n) access (v/n)

hashtag (n) tweet (n) news feed (n)
trending topic (n) tag (n/v) retweet (n/v)
Word Meaning Example

to open a computer file in order to  Users can _______________
1. _____________ look at or change information in it. their voice mail remotely.
the right to enter a place, use  to get _______________ to the

2. _____________ something, see someone, etc. computer system.
3. _____________ a person who follows an interest  She has over 100,000

group or other people. ______________ on Twitter.
4. _____________ the act of asking for something.  friend _____________
a tag embedded in a message  A _______________ is simply a

5. _____________ posted in Twitter, consisting of a way for people to search for
word prefixed with a hash sign (#). tweets that have a common topic
and to begin a conversation.
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a brief post (140-200 characters)  I must be following too many
6. _____________ published on a microblogging web people - I'm getting a thousand
site. _______________ per hour.
a continuous transmission of data,  All my friends on Facebook found
7. _____________ consisting of news updates, to web out about my photo album when it
sites. Also called RSS feeds or web was posted because it was
feeds. published on the
_______________.
8. _____________ (v) on Twitter, to forward another  I will _______________ that post
user's tweet to all of one's followers. since it was so funny.
(n) a short remark or piece of  I read a _______________ from
9. _____________ information that you have seen my friend Lauri about a 'follow
published on Twitter and published back' policy.
again yourself. The abbreviation
―RT‖.
a change to one's Facebook status.  "Did you see Annie's
10. _____________ _______________ on Facebook
yesterday?
to add keywords to a picture, video  "Should I _______________ you
11. _____________ or text in order to classify its content in this picture after I upload it on
or identify a person. Facebook?"
it shows the current most popular  I got on twitter today and saw
12. _____________ and talked-about topics on twitter. that Rihanna was finally off the
The abbreviation is TT. _______________.
Taken from https://www.wordnik.com/ andhttp://www.ozdic.com/
4.8. Prepare a 2-minute talk about your favourite social networking site.
Use these prompts to pre-plan your presentation. Try to include as
many specific lexical items and ideas learned so far as possible!
My favourite social media site is …

I can access it from...
I’ve been using it since...
I use it to...
On an average day, I visit it...
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4.9. In small groups, look at the following posters and answer these
questions:
What is the main aim of these messages?

What technological item do they refer to?
What increasing social problems do they reflect?
4.10. You will hear these words in the video. Can you match them to their
meaning?
1. deviant behavior a. a situation that you think is

dangerous or very difficult .
2. collective self-esteem b. a way of behaving that is not
normal or morally correct.
3. daunting situation c. part of the individual self-esteem
that originates from the
interaction with members of your
community.
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4.11. In pairs, anticipate the content of the video.
Social Media
Pros Cons
4.12. Watch the video to check your predictions and complete the chart.
You may compare your notes to those of a classmate.
The Pros and Cons of Social Networking and Adolescents
https://www.youtube.com/watch?v=_SAYwQM7OaA
4.13. You will watch the trailer of the movie Men, Women and Children
(2014). As you watch the trailer, tick the different problems that the
characters experience while using social networks. There are words
that you may not need to use.
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sexual predators
overcontrolling parents
sexting
feelings of loneliness
phishing
addiction to being online
Taken from https://www.youtube.com/watch?v=DS7uc8OF6Rs
4.14. What are the best ways for kids to stay safe online? Rank them and
share your rankings with your partner. Put the safest at the top.
 Text/chat with people they know

 Tell parents where they’re surfing
 Use anti-virus software
 Keep personal details secret
 Maximum privacy settings on Facebook
 Use child-friendly sites only
 Do not share photos
 Always be skeptical of everything
4.15. WORD FORMATION: Complete the text with a word formed from the
word in capitals.
Going Phishing
Phishing is similar to fishing in a boat but, instead of trying to

catch fish, phishers attempt to steal 1._______________ IDENTIFY
information from unsuspecting Internet 2._______________. USE
This is how phishing works: these 3._______________ send SCAM
out emails that appear to come from 4._______________ PERSONALIZE
websites such as eBay or PayPal. The emails state that you
need to 5._______________ or validate your information. DATE
And ask that you enter your 6._______________ and USE
password, after clicking a 7._______________ included in LINKING
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the email. Once you do that, the phisher may be able to gain
8._______________ to more information by just logging in ACCESSIBLE
to your account. Once a phisher has information such as
your full name, address, phone number and tax file number,
they can use it to steal your 9._______________ and apply IDENTIFY
for loans and credit cards in your name. If they get your
credit card numbers, they can max out your credit cards.
To protect yourself, check the URL in the address field. It
can tell you if the page is valid or not. If you are visiting a
web page on Amazon, the last part of the domain name
should end with ―amazon.com‖. Therefore,
http://www.amazon.com is a valid web address, but
http://www.amazon.validate-info.com is a false address,
which may be used by 10._______________. PHISHING
Retrieved on 16/12/2016 from http://fishchoices.blogspot.com.ar/2017/02/phishing-internet-

fishing.html
4.16. PRESENT TENSES: Rewrite the second sentence so that it has a

change the word given. You can refer to Keynote (p.140, 142, 152)
and Access to FCE (p.4-9) for help
1. How long is it since you signed up for that online dating site?
WHEN
__________________________________________________________
2. She started using social media to communicate with her family one year
ago.
BEEN
__________________________________________________________
3. It's the most unusual social network I have ever seen.

NEVER
__________________________________________________________
4. She has never created a Facebook account before.

FIRST
__________________________________________________________
5. I haven't checked my emails since I started my holidays.
WAS
__________________________________________________________
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4.17. Write a 200-word academic paragraph on ONE of the following

topics:
A. The ways in which social-networking sites enhance a young person's
social life.
B. The ways in which social media may be dangerous.
After you have finished writing your first draft, choose a title for your
paragraph. Revise and edit your draft before you hand it in.
ONLINE DATING
4.18. In groups, answer the following questions.
 Do you think that online dating is a good way to meet people? Why or why not?
 Have you ever met a person online? If so, how? Are you still in touch?
 Do you know anyone who has met someone online? What happened?
 Do you think people who use online dating services are being foolish? Why?
 What are the advantages and disadvantages of meeting through the Internet?
4.19. What are the rules for online dating? In pairs, make a list of the dos
and don’ts for Internet dating.
4.20. In pairs, look at this cartoon. How do you think that the woman met
the man? What does the picture suggest about online dating?
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4.21. Read the article to learn about online dating rules. Do you agree with
them? Why? Would you add more rules? Which ones?
10 Dos and Don’ts for Internet Dating
Unless you work in a totally male milieu – for instance, a urologists’s office -- your
quest to meet a man will take you to the Internet. The good news is that you’ll find
thousands of guys online but be prepared to spend hours sorting the wheat from
the chaff. Here’s our crash course on the DOs and DON’Ts of cyberdating.
DO post a recent photo, and write an honest description of yourself. One of our guy
friends salivated over a picture of a gorgeous, blonde, bikini-clad model. Expecting
a Cameron Diaz look-alike, he was shocked to meet an overweight woman in a
moo-moo. He downed three shots of tequila and fled.
DON’T naively assume that his photo is as up-to-date as yours. We accepted a

date with a guy who looked perfectly human, even normal. In the flesh he could
have passed for Dracula, with a mouthful of rotted, brown, pointy fangs. Never
underestimate the power of Photoshop.
DO learn the lingo of dating profiles. For instance: He describes himself as cuddly.
Translation: chubby. He writes, ―I’ve been told I’m very handsome‖. Translation: by
his mother. He’s ―Vice-President of Strategic Planning for a Major Corporation.‖
Translation: he’s self-employed in some business, headquartered in his basement.
DON’T get taken in by corny, overused lines like, ―Looking to spoil the lady of my
dreams with flowers and candlelit dinners.‖ Beware of perfect strangers who
promise to ―snuggle with you in front of the fireplace‖ and ―enjoy sunset strolls on
the beach.‖ These guys took a course on What Women Want to Hear 101.
DO brush up on your math if he sounds too good to be true: Subtract three inches
from his height, double his weight, halve his income and add a decade to his age.
DON’T choose your dates based on photos. It’s all too easy to scroll through
Internet profiles, selecting the Brad Pitt look-alikes and bypassing the rest. Real
men lose their hair and grow love handles, yet if you met them in person, you might
find them charming.
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DO move the conversation along from email to cell phone. Some people are great
writers – or have a friend writing for them. In a phone chat, you’ll get a better sense
of whether your personalities click. It’s a bad sign if, during his monologue about his
golf swing, you’re checking your watch and praying you lose your cell-phone signal.
DON’T disclose where you live or, for that matter, any personal information that
could lead to your address, such as your home phone number, last name, or an
email address that includes your last name. While most men on the Internet are just
as normal as you are, you don’t want Hannibal Lecter ringing your doorbell.
DO take things slowly. Arrange to meet him in a public place. When you know more
about him, he can pick you up and drop you off at home, but don’t invite him in just
yet – even if he pleads that he urgently has to use your bathroom. Don´t fall for that
ploy!
DON’T behave like a kid in a candy store full of online temptations. If you’ve met a
nice, sincere guy, and you’re having a good time dating him, don’t fly to your
computer the second you get home to flirt with a dozen new seductive suitors. On
the Internet, it’s easy to get distracted by smooth-talking guys -- only to lose sight of
the one who just might be Mr. Right.
Retrieved on 13/03/2015 from http://dating.about.com/od/rulesetiquette/qt/datingdos.htm
4.22. Read the following definitions and match them to words and
expressions in the text.
1. to brush up your math

2. corny
3. ploy
4. to snuggle
5. to stroll
6. the lingo of…
7. to bypass
8. to down
9. to sort the wheat from the chaff
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Claudia Spataro
a. a manoeuvre, usually a trick, to gain an advantage. Gambit.
b. to walk slowly, easily and without a definite direction, as for pleasure; to
ramble
c. (informal) old-fashioned or overly sentimental
d. to revive or review (studies, a skill, etc.)
e. to lie or press closely, as for comfort or from affection
f. (informal) to drink down, esp. quickly
g. linguistics: the language or vocabulary, esp. the jargon or slang, of a
particular field, group, or individual
h. to avoid (an obstruction, city, etc.) by following a bypass
i. separate the important parts from the worthless parts.
Definitions taken from: http://www.wordreference.com
4.23. For questions 1-10, read the text below and think of the word which
best fits each space. Use only one word in each space.
Meeting through the Internet

Pros
People are 0.__much__ more relaxed when they communicate through a
computer. They often open up. lt's not face 1.______ face so they don't feel
2.______ they're going to get rejected or people are going to 3.______ their
minds about them. People are willing to say much more 4.______ themselves
than they would if they were meeting someone 5.______ person.
Cons
I think that people should be 6.______ that, when you're on the Internet, you
obviously don't really know who's on the 7.______ side of the conversation. All
you're seeing is words. You don't know 8.______ the other person looks like. lt
can be dangerous, too, because people do sometimes 9.______ lies and the
new person you think is 10.______ wonderful might turn out to be your boss.
Taken from: Spratt, M. & Obee, B. (2001). First certificate direct. Cambridge: Cambridge
University Press. p.10.
4.24. PAST TENSES: Rewrite the second sentence so that it has a similar
meaning to the first sentence using the word given. Do NOT change
the word given. You can refer to Keynote (p.146) and Access to FCE
(p.16-27, 34-37) for help
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1. She hasn‘t been on a blind date for ages.
SINCE
__________________________________________________________
2. In the past, people didn‘t use to meet through social media.

WOULDN’T
__________________________________________________________
3. The last time she signed in to Tinder was a year ago.

FOR
__________________________________________________________
4. He hasn‘t fallen in love since he was at university.

WHEN
__________________________________________________________
5. She went out with him when she checked all his social media profiles.
UNTIL
__________________________________________________________
CONSOLIDATION
4.25. In the section Social Networks and Online Dating of the tab Unit 1:
Technology and telecommunications, you will find:
 a webquest about the most popular social media sites

 an activity to revise key word partnerships related to social media
 a listening activity with an interview to Mark Zuckerberg about Facebook
 a listening activity about free speech and Twitter
 a forum to decide which is the most popular social network in this class!
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Can you…
 mention 3 examples of social networking websites?
 say words related to social networking?
 explain what social networking is?
 refer to ways to stay safe online?
 remember 3 dos and don‘ts for Internet dating?
 name 3 pros and 3 cons of online dating?
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TELEWORKING AND
E-LEARNING
Main  To learn about working from home and different
objectives forms of e-learning
 To learn how and when to use the strategies
predicting and guessing intelligently
Sections Teleworking
E-learning
Consolidation
TELEWORKING
5.1. Do you know anyone who works from home? Why do they do it?
Why is someone who works from home called a teleworker?
5.2. Take the following quiz to find out if you could be a teleworker!
1. Is your job based on using computers?

2. Do you work independently?
3. Is there a quiet area where you could work at home?
4. Is there enough space for all the equipment?
5. Do you have a good social life outside work?
6. Are you good at communicating in writing and on the phone?
7. Are you good at solving problems on your own?
If you answered yes to most of the questions, you could be a teleworker!
Adapted from: Haines, S. and Stewart, B. (2000). Landmark intermediate. Oxford: OUP.
p.26
5.3. This extract is from a report by British Telecom, which has set up a
project team to evaluate the development of teleworking in Britain.
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Look first at the section headings (A-G) which are not in order. Then
read the report underlining main ideas and match the headings to
their correct sections (1-6). There is an extra heading which does not
belong to the report.
A. The technology needed for teleworking

B. Current and future trends in teleworking
C. A definition of teleworking
D. The problems of teleworking
E. The benefits of teleworking
F. Career opportunities in teleworking
G. The origins of teleworking
An Overview of Teleworking
1. ______________________________________________________________
Teleworking includes a whole range of activities, all of which entail working
remotely from an employer or expected place of work, on either a full-time or a part-
time basis. The work generally involves the electronic processing of information, the
results of which are communicated remotely to the employer, usually by a
telecommunications link.
2. ______________________________________________________________
The advances in computer technology since the early sixties have led to the rise of
homeworkers, employees who work from home. The convergence of computer
technology and communications technology over the past decades to form
information technology has made it possible to decentralise many types of work
involving the electronic processing of information. Remote areas are now seeing
the development of teleservice centres (informally known as telecottages). The idea
for these rural work centres comes originally from Sweden, where they have been
developed to overcome rural isolation.
3. _______________________________________________________________
The chief advantage to employees is that less time, money and effort are spent on
travelling to and from the workplace. For workers who commute daily, this
represents a major saving. Related to this is the wider choice of areas to live in
once the constraint of travel is removed. The flexibility that teleworking gives is a
great advantage to parents with young children. It also attracts those who care for
elderly or disabled relatives. Retired people may also use teleworking to work part-
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time. The employer can benefit from teleworking in three main ways: increased
productivity, reduced costs and a wider choice of potential employees. Since
people are happier in their jobs, it is easier for the employer to attract and retain
employees.
4. _______________________________________________________________
Not all jobs are suitable for teleworking. Those that depend on personal face-to-
face contact or hands-on operation cannot be done by a teleworker. This includes
jobs such as counter clerk and makers of goods that require complex machinery.
Jobs suitable for teleworking are those that are concerned with the processing and
dissemination of information. The number of people employed in this type of
information intensive job is growing significantly. Information intensive jobs can be
split into high level and clerical. High level information intensive workers are
professionals who process information as a major part of their job such as systems
analysts, and accountants. Clerical information employees process information in a
very simple way.
5. ________________________________________________________________
Teleworking could give rise to a number of unwelcome complications for the
employee and the employer. A major concern for any employee is the possibility of
having a lower profile as a teleworker. Since a teleworker is not physically present,
he or she may not be seen as an equal to the on-site employee. The consequences
of this could be lack of promotion opportunities. Some teleworkers may also miss
the interaction with other people in the workplace.
6. _______________________________________________________________
The development of teleworking depends on two forces: economic and social.
Economic forces are the result of technical developments that not only make
teleworking possible, but also make it an economic benefit. Social forces are the
result of chances in employees' lifestyles and other changes in society. For
example, in the near future, demand for skilled workers will exceed supply. Many
people unable to work in the traditional way (e.g. disabled and handicapped) will be
able to take a job for the first time thanks to teleworking.
Adapted from Aspinall, T. & A. Capel (2001). Advanced Masterclass. Oxford: OUP. p. 174.
5.4. Look at the text again and highlight the definition of teleworker.
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5.5. Refer back to the main ideas you underlined in the passage as a
guide and complete the chart below.
Benefits Problems
The workplace
Technology
The working day
Efficiency
Commuting
Family
Motivation
Costs
5.6. Read the answers given by some employees in another survey.

Which ideas do you agree with? Which ones do you differ from?
Working from Home
What do people really think about working from home? We interviewed a cross
section of people from different industries about their experiences of teleworking.
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1. There is no getting away from the family. When you work in an office, you get
the chance to escape and meet new people.
2. I think us home workers get more done in a shorter time. There are no phone
calls or colleagues to slow you down.
3. Without the journeys to and from the office, you don't get a chance to relax and
prepare your mind before you work, or to wind down before you get home. I
miss the separation between home and leisure time.
4. You do get to see more of your children. The problem is, though, that you're
supposed to be working.
5. You don't have to sit in traffic jams or walk to work in the rain. Or listen to
people talking loudly on their mobiles on the train.
6. I think financially you miss out on perks like subsidised refreshments or travel.
7. Life is definitely cheaper for the employee. You save on things like transport and
smart clothes. It's also cheaper to have lunch at home.
8. It's a bit dangerous for workaholics. You can easily find your working time
creeping into your leisure time.
9. Sharing ideas and problems with your colleagues can make you more
productive in some jobs. And the gossip can be really inspiring!
10. Space can be a problem. Rooms can become an unpleasant mix of home and
office.
11. You don't have to work with those obsolete office computers and the company
intranet which always seems to be down.
12. The flexibility is great. You can work at five in the morning or on a Sunday
afternoon.
13. I like the freedom. You can open the window, play music, and generally make
yourself comfortable.
14. It can be difficult to get down to work. You have to be very self-disciplined.
15. If you have a technical problem, you're on your own. There's no IT expert to call
on.
16. No boss cracking the whip.
5.7. . Find words or phrases in the text which mean the same as:
1- relax:
2- queues of cars and lorries unable to move forward:
3- benefits not included in your salary:
4- people who can't stop working:
5- out of date and no longer useful:
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6- informal exchange of news and information:
7- start:
8- trying to make people work harder:
Taken from: Clarke, S. (2003). In company pre-intermediate. Oxford: Macmillan. p.88-89.
5.8. Listen to this interview with a teleworker. In what ways has his life
changed since he started working from home?
5.9. Match the words and phrases from the recording with their
meanings.
1. ...I just staggered in, had a meal... a. isolated

2. I can certainly concentrate more... b. give something all your attention
3. ...there aren´t as many c. things that take your attention
distractions at home ... easily
4. ...I don't feel cut off at all. d. walk in an unsteady or shaky way
5. I'm a more sociable person ... e. informal conversation about other
people
6. ...there was office gossip .... f. friendly
5.10. Listen to the recording again and answer these questions.
1. How did the teleworker use to travel to work?

2. Why is he better at his job?
3. When does he take a break?
4. How long did he spend on the phone to colleagues in Australia and
Japan?
5. Who does he sometimes have lunch with?
6. What little things does he miss about working in an office?
7. What advice would he give to someone who was thinking about
becoming a teleworker?
5.11. CRITICAL THINKING: Use information from the recording and your
imagination to help you answer these questions.
Why do you think he sold his car?

Why do you think he can concentrate better at home?
What distractions do you think there were in his office?
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Why do you think he is a more sociable person now?
Do you think you would enjoy being a teleworker?
Taken from: Haines, S. and B. Stuart. (2000). Landmark intermediate. Oxford: OUP. p. 26.
5.12. ROLEPLAY: With a partner, act out one of the following roleplays.
SITUATION A
Student A: You are a translator working from home. You are negotiating with
another colleague to set up a translation company and work from home. Convince
your partner of the advantages of teleworking.
Student B: You are a translator working in-house. Your colleague wants to set up a
translation company with you but you are against teleworking. Convince your
partner of the advantages of office work.
SITUATION B
Student A: You are a remote English teacher working from home. Your distance
learning project needs more teachers and you are negotiating with another
colleague about it. Convince your partner of the advantages of teleworking.
Student B: You are a teacher working at a school. Your colleague wants you to join
a distance learning project but you are against teleworking. Convince your partner
of the advantages of working in a traditional classroom.
E-LEARNING
5.13. With a classmate, think about your own experience with the VLE and
jot down some ideas related to its pros and cons.
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PROS CONS
5.14. Is using the VLE a case of distance learning or blended learning?
5.15. DICTIONARY WORK: Use your monolingual dictionaries to find the

difference in meaning among these often confused words.
e-learning: ____________________________________________________
_______________________________________________________________
m-learning: ____________________________________________________
_______________________________________________________________
distance-learning: _____________________________________________
_______________________________________________________________
blended-learning: _____________________________________________
_______________________________________________________________
5.16. Which type of learning is involved in the following cases?
1. Word Processor to type a paragraph

2. Open English
3. Our VLE
4. The RAE app
5. A video tutorial on You tube
6. The Longman Dictionary of Contemporary English Online
(http://www.ldoceonline.com)
7. The BBC LearnEnglish site (http://learnenglish.britishcouncil.org/en/)
8. The BBC Learning English site (http://www.bbc.co.uk/learningenglish/)
9. The Open University (http://www.open.ac.uk/)
10. The English Listening Lesson Library Online
(http://www.elllo.org/english/home.htm)
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5.17. MULTIPLE MATCHING: You are going to read a magazine article

about distance learning. Choose from the list A-I the most suitable
heading for each part (1-7) of the article. There is one extra heading
which you do not need to use.
A. You will need to work alone a lot

B. Being away is not a problem
C. You might give up
D. Courses are not all the same standard
E. Your commitment really shows
F. Combine your work and study
G. You don‘t have to stop working
H. Be realistic about the length of courses
I. Design your own course
Distance Learning - Make Sure You Weigh up the Pros and Cons
1._______________
Flexibility means that individual students can organise their learning experiences to
meet their personal needs and circumstances.
2. _______________
Transportability is extremely important for people on the move. Those whose jobs
move from country to country over relatively short periods of time can take their
programme with them.
3. _______________
Because distance students are often studying while they are working, they can
immediately integrate their studies with their work activities. Indeed, many of the
assignments and projects undertaken as part of distance learning programmes
require application to work.
4. _______________
Unlike attendance at traditional full-time programmes, participation in a distance
learning course means that employment is not interrupted by extended study leave.
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5. _______________
A distance learning programme can take longer than other methods of study, often
double the amount of time.
6. _______________
Given the greater requirement for personal motivation and time management, and
possible changes in the individual’s circumstances over the course of study, there
is often a higher drop-out rate on distance learning programmes than on other
courses.
7. _______________
Despite the increasing number of workshops, tutorials and seminars offered, there
is a smaller degree of face-to-face contact in a distance learning programme.
8. _______________
The success of some top distance learning programmes has encouraged others to
start up. One disadvantage of this is that there can be inconsistency in the quality of
course materials between various programmes. Potential students are advised to
investigate carefully the nature of programmes, their materials and accreditation.
Taken from: Spratt, M. & Obee, B. (2001). First certificate direct. Cambridge: CUP. p.82.
5.18. ZERO AND FIRST CONDITIONALS: Rewrite the second sentence so

that it has a similar meaning to the first sentence using the word
given. Do NOT change the word given. You can refer to Keynote
(p.154) and Access to FCE (p.156-158) for help.
1. Enroll in an online course at a university and you will get a certified

accreditation upon completion of the course.
WHEN
__________________________________________________________
2. You need to have good Internet connection to be a teleworker.

IF
__________________________________________________________
3. Your computer won‘t work unless you call an IT expert.

IF
__________________________________________________________
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4. If you don‘t have access to the Internet, you cannot work or study from
home.
UNLESS
__________________________________________________________
5. You won‘t pass the online course unless you are self-disciplined.
IF
__________________________________________________________
5.19. PHRASAL VERBS: Read the following sentences and circle the
correct phrasal verb. If you need help, use your monolingual
dictionaries to check the meaning of the phrasal verbs.
1. My computer has broken up/down.

2. I guess a hacker has broken up /into my computer again!
3. The overuse of social media may bring on/up serious issues.
4. Samsung has just brought out/away Samsumg Galaxy S9.
5. Samsung Galaxy S9 has just come in/out.
6. Could you do up /without your mobile?
7. I really got carried over/away when I switched on my new mobile!
8. It is quite easy to fall behind with/ to the work when you take an
online course.
9. Tim finds it really hard to get/put across/back his ideas when he
uses email.
10. You should go by/after certain dating rules if you want to meet
someone online.
11. When the fire alarm goes out/off, the smart home immediately notifies
the fire brigade so that they put the fire out/off.
12. Social media help me keep up/ back with my school friends.
13. Look out/up! That pop-up message looks suspicious, it colud be a
computer virus!
14. That font size is so small that I cannot make out/up what is written.
15. Could you run off/after 20 copies of this document?
16. www stands up/for World Wide Web.
Adapted from: http://www.oxfordlearnersdictionaries.com/ and

http://www.ldoceonline.com/dictionary/computer
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CONSOLIDATION
5.20. In the section Teleworking and e-learning of the tab Unit 1:

Technology and telecommunications, you will find:
 A BBC online course to learn useful English words and phrases that will
help you through your first year at university.
Can you…
 define teleworking?
 mention 3 advantages and 3 disadvantages of teleworking?
 tell the difference between m-learning, blended learning and distance
learning?
 give examples of e-learning?
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MOBILE PHONES
Main  To learn about mobile phones, text messages,

objectives benefits and problems with mobiles
 To learn specific vocabulary related to mobile
phones
 To learn how and when to use the strategies
predicting and guessing intelligently
Sections Mobile Phones

Using Whatsapp
Benefits and Problems with Mobiles
Consolidation
MOBILE PHONES
6.1. Use the questionnaire below to interview a classmate
What brand is your mobile?

How long have you had your mobile?
Do you think you need to upgrade your phone?
Do you ever use it ―hands free‖? What do you use it for?
When and where do you normally switch off your mobile?
Have you ever lost your mobile? If so, what happened? Did you find it?
Have you ever texted the wrong person?
Have you ever forgotten to turn your phone off (with embarrassing consequences)?
Do you think you could live without your mobile? Why (not)?
Adapted from: Oxenden, C. & Latham-Koenig, C. (2006). New English file intermediate. Oxford:
OUP. p.36.
6.2. Match the beginning of each sentence with a suitable ending.
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1. He‘s dialling a. calling back.
2. She‘s texting b. engaged/ busy.
3. He‘s just c. a friend.
4. She‘s choosing d. a number.
5. He‘s e. a message on his voice mail.
6. She left f. a new ring tone.
7. The line is g. hung up.
OUP. p.36.
6.3. DICTIONARY WORK: Read this dictionary entry of mobile phone to

learn how to use this key word.
Mobile phone: BrE

Cell phone, cellular phone: AmE and BrE
Verbs
In BrE to phone, to call, and to ring are the usual ways of saying to telephone. In AmE the
most common word is call, but phone is also used. Speakers of AmE do not say ring.
Telephone is very formal and is used mainly in British English.
Nouns
You can use call or phone call (more formal) in both, BrE and AmE.
- Were there any phone calls for me?
- How do I make a local call?
Idioms
The idiom give somebody a call is also common: I’ll give you a call tonight. In informal BrE you
could also say: I’ll give you a ring tonight.
Taken from: Oxford Advanced Learner’s Dictionary (2000)
6.4. PARTS OF A MOBILE: Complete the following definitions using the

words from the list below.
screen - battery - keypad/touchscreen - SIM card
1. _______________: provides the power source for the phone functions.

2. _______________ or a _______________: mechanism which allows the
user to interact with the phone.
3. _______________: a small microchip which makes the phone function
and which allows an account to be swapped among devices.
4. _______________: echoes the user‘s typing, displays text messages,
contacts and more.
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6.5. PREPOSITIONS: Fill in the gaps with the correct preposition. Use
your monolingual dictionaries if you need help.
1. These days there‘s great demand ______ the latest smartphones.

2. The latest smartpohnes are always ______ great demand.
3. The newest version of iPhone is only available ______ demand.
4. Tom‘s dad sometimes has difficulty ______ using his mobile.
5. What is your opinion ______ cell phones?
6. One disdvantage ______ mobile phones is that people can call you
______ inconvenient times.
7. I‘m very fond ______ free texting using Whatsapp.
8. Surprisingly, my mum is quite good ______ using her mobile.
9. iPhones are mostly made ______ China.
10. What does MMS stand ______?
6.6. What is a smartphone? Make a list of the features a smart phone has.
Then read the blog below and add any missing feature.
A smartphone is a celular phone with an integrated computer and other features not
originally associated with telephones, such as an operating system, Web browsing
and the ability to run software applications. The first smartphone was IBM's Simon,
which was presented as a concept device (rather than a consumer device) at the
1992 COMDEX computer industry trade show.
What's the difference between a smartphone and a cell phone?

When Simon debuted, the smartphone's features clearly differentiated it from other
cell phones, which at that time were just telephones that didn't need a landline
connection. There is no standard definition that clearly delineates a smartphone --
many devices marketed simply as cell phones offer similar features to those
marketed as smartphones.
Some vendor or analyst-suggested requirements for designation as a smartphone:

A recognized mobile operating system, such as Google's Android or Apple's iOS
Internet connectivity
A mobile browser
The ability to sync more than one email account to the device
Embedded memory
Hardware and/or software-based keyboard
Wireless synchronization with other devices, such as laptop or desktop computers
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The ability to download applications and run them independently
Support for third-party applications
The ability to run multiple applications simultaneously
Touchscreen
Wi-Fi
Other smartphone or cell phone features include: texting, digital cameras, gaming,
unified messaging, personal information management, GPS (global positioning
system), remote control of computers and remote control of home or business
electronic systems.
Retrieved on 8/03/2015 from

http://searchmobilecomputing.techtarget.com/definition/smartphone
USING WHATSAPP
6.7. More than 1 billion people in over 180 countries use Whatsapp, the
messaging app created in 2009 as an alternative to SMS. Grab your
mobile and, in small groups, try to complete the following chart.
How to create a new Whatsapp conversation

1.
2.
3.
How to send an emoji on Whatsapp
1.
2.
How to send a photo on Whatsapp
1.
2.
How to create a group chat
1.
2.
3.
4.
5.
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6.8. Read this guide to check the steps!
How to Use WhatsApp on your Smarthpone
Whatsapp is a popular smartphone messaging service that allows you to connect

with other WhatsApp users to send messages and make calls. Follow these step by
step instructions to master all the main functions of WhatsApp.
Sending and Receiving Messages
1. Open WhatsApp and tap on the chat icon at the bottom right or top of the
screen, depending on which device you’re using
2. Select the contact you want to send a text to and start writing a message.
3. To send an emoji, tap the smiley face on the left of the message field. Tap
the emoji you want to send from one of the six categories.
4. Tap the send icon when you’re done (It’s the little white paper aeroplane on a
blue background)
You will notice different coloured check marks next to each message.One grey tick
means that the message has been successfully sent from your phone. Two grey
ticks means that the message has been successfully delivered to your contact’s
phone. Two blue ticks means that your contact has read your message. If you’ve
sent a message to a group of contacts, the second grey tick will not appear until all
contacts have received your message. The two blue ticks will not appear until
everyone has read the message.
Sending photos on Whatsapp
1. Open up a chat and tap on the attachments icon (a plus sign on iPhone or the
paperclip on an Android)
2. Or go into camera mode by tapping on the camera icon at the top of the chat
screen and send an image directly.
You can either use your camera to take a new picture or select the Photo & Video
Library/Gallery which will open up your existing pictures for you to choose one to
send. Tap on the one you want and it’ll be added to a chat.
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Setting up groups
1. Go to the chat screen and tap on the three dots at the top right on an
Android phone or at the bottom of the iPhone screen.
2. Select New Group’
3. Now add group members by either tapping on their profile or typing their
name into the search box
4. Add an optional icon for the group by tapping on the empty photo box and
then add a name by typing in the group subject
5. Once you’ve finished, tap ‘Create’ to finish or just tap on the tick
Adapted from https://www.digitalunite.com/guides/smartphones/how-use-whatsapp-on-your-

smartphone
6.9. Do you know any texting abbreviations in English? Which ones? Try
to figure out what these abbreviations mean. Use your monolingual
dictionaries and the Internet if you need help.
1. AFAIK:___________________________________________________
2. BFF: _____________________________________________________
3. BRB: _____________________________________________________
4. IDK: _____________________________________________________
5. LOL: _____________________________________________________
6. MYOB: ___________________________________________________
7. obvs: ____________________________________________________
8. OMG: ____________________________________________________
Taken from http://www.oxfordlearnersdictionaries.com/topic/text_messages/afaik
BENEFITS AND PROBLEMS WITH MOBILES
6.10. In small groups, look at the following newspaper headlines. What do

you think is the story behind each of the headlines? Do mobile
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phones make a positive or a negative contribution to our lives today?
Why?
Mobile Devices Save Lives in Emergencies

http://edition.cnn.com/2011/TECH/mobile/07/21/mobile.emergency.response.gahran/index.html
Tommy Allery Lying in Coma after School Corridor Happy Slapping.

http://www.dailymail.co.uk/news/article-3622403/Pictured-Boy-13-lying-coma-school-corridor-
happy-slapping-attack-left-needing-life-saving-surgery.html
Police Secretly Track Cellphone to solve Routine Crimes

https://www.usatoday.com/story/news/2015/08/23/baltimore-police-stingray-cell-
surveillance/31994181/
France to Impose Total Ban on Mobile Phones in Schools

https://www.telegraph.co.uk/news/2017/12/11/france-impose-total-ban-mobile-phones-schools/
Police catch 47drivers an hour during mobile phone crackdown.

https://www.theguardian.com/uk-news/2017/jan/23/police-catch-47-drivers-an-hour-during-
mobile-phone-crackdown
6.11. Based on the headlines and your own ideas, make a list of the
advantages and disadvantages of mobile phones.
6.12. Use the Internet to read and summarise the newspaper articles. Were
you right about their content? Add new ideas to your list. Then
search the article 10 Benefits of Cell Phones
(http://www.techacid.com/2009/03/21/1o-benefits-of-cell-phones/) and
check if the advantages you listed in the previous activity are
mentioned. Add new ideas to your list!
6.13. You are going to listen to seven people talking about mobile phones.
As you listen, take notes to complete the following chart. The
strategies predicting and guessing intelligently will help you a lot
with this activity.
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Speaker Has a mobile? Reasons
1
PREDICTING and GUESSING INTELLIGENTLY
These are two compensatory strategies that you can use to

tackle problems that you may have while listening in English. Predicting
consists in anticipating what someone may say by considering who the
speakers are, where they are (the listening context) and what they are going to
speak about (the topic). Like an inspector, we consider clues of the listening
situation BEFORE listening to understand the speakers much more. It is very
easy to use this strategy if we are speaking to someone face to face as we can
actually see the speakers and we are part of the listening situation. We can also
predict information or ideas by carefully reading and analysing the instructions
of a listening activity that you may have to do in class. Guessing intelligently
involves making intelligent guesses, that is, guessing the sound, word or
expression AFTER listening based on information about the language
(linguistic clues) and information about the context, the speakers, the situation
and the world (non-linguistic clues). As you can see, playing the part of an
inspector before listening (predicting) and making intelligent guesses after
listening (guessing) can be very useful to compensate for sounds, words or
expressions that we could not hear properly.
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6.14. SET EXPRESSIONS: Here are some everyday expressions used by
the speakers. What do you think they mean? Listen and try to infer
the meaning from the context.
1. It would be useful to have one on the motorway on the journey on my

own just in case the car broke down.
2. I might get stuck in a car somewhere.
3. I don‘t use it very often, just when I‘m out and about.
4. I need to be available to my staff.
5. It means you’re accessible 24 hours a day if you‘ve got a mobile
phone…
6. … for getting emergency help in the middle of nowhere.
Taken from: Haines, S. & Stewart, B. (2000). Landmark intermediate. Oxford: OUP. p.75.
6.15. Write down self-explanatory sentences using the expressions from

the previous listening activity. Add new ideas about the pros and
cons of mobiles to your list!
6.16. In pairs look at the picture and answer the questions.
Who is in the foreground? Where is he?

What’s the man doing? What is he like?
Who is in the background?
Does it annoy you when people talk loudly on the phone?
What other things do people do with mobiles that annoy you?
What other problems can mobile phones cause?
OUP. p.37
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6.17. Now you are now going to listen to the seven speakers saying what
annoys them about mobiles. Complete the chart with their
complaints.
Speaker Complaints
6.18. SET EXPRESSIONS: Here are some everyday expressions used by

the speakers. What do you think they mean?
1. I think they are a real pain in the neck. (informal register, not polite)
2. …when I‘m on a train or I’m out for a walk…
3. …when mobile phones go off in church…
4. …when people talk really loudly on their phones to let everybody
know they‘ve got one.
5. …they have no option but to answer it…
6. …you have to overhear people‘s private conversations…
7. …they don‘t seem to have any respect for your privacy or their privacy
funnily enough.
8. I’m fairly resistant to the idea of mobile phones as fashion
accessories…
9. There is absolutely no reason to walk around with one clipped to your
belt…
Taken from: Haines, S. & Stewart, B. (2000). Landmark intermediate. Oxford: OUP. p.74.
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6.19. Add the ideas from the cartoon and the listening activity to your list.
5.20. Are you addicted to your mobile? Do the quiz below to find out.
Am I Addicted to my Smartphone?
1. Do you spend more time on your smartphone than you realize?

2. Do you find yourself staring at your smartphone?
3. Do you seem to lose track of time when on your cell phone?
4. Do you find yourself spending more time texting, tweeting, or emailing as
opposed to talking to real-time people?
5. Has the amount of time you spend on your cell phone been increasing?
6. Do you secretly wish you could be a little less connected to your cell phone?
7. Do you sleep with your smartphone on or next to your bed?
8. Do you answer texts, tweets, and emails at all hours of the day and night?
9. Do you text, email, tweet, or surf the internet while driving or doing activities
that require your focused attention and concentration?
10. Do you feel your use of your cell phone decreases your productivity?
11. Do you feel reluctant to be without your smartphone, even for a short time?
12. When you leave the house, you always have your smartphone with you and
feel uncomfortable when you leave it in the car or at home?
13. When you eat meals, is your cell phone always on the table?
14. When your phone rings, beeps, buzzes, do you feel an urge to check it?
15. Do you find yourself mindlessly checking your phone many times a day even
when you know there is nothing new or important to see?
Adapted from: http://www.psychguides.com/guides/signs-and-symptoms-of-cell-phone-

addiction/
5.21. Skim the text below to check if you have any of the symptoms of cell
phone addiction.
Signs and Symptoms of Cell Phone Addiction
The recent explosion of iPhones, Androids and other smartphones has provided
people with access the Internet on-the-go and at any given moment. 90% of adults
in America own a cell phone, and while this may not be a problem, some individuals
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develop an addiction to their mobile devices. Cell phones are constantly being
improved, which increases the likelihood of overuse and addiction. According to the
PEW Research Center, 67% of smartphone owners have admitted to checking their
phone for calls or messages when it didn’t vibrate or ring. This is one major sign of
cell phone dependence and should serve as a warning to cell phone owners.
Although cell phone addiction is not yet considered a mental disorder, research has
compared it to gambling addiction. At least 4 of the following signs and symptoms
comprise criteria for cell phone addiction, and cell phone overuse must cause harm
in the individual’s life.
 A need to use the cell phone more and more often to achieve the same effect.
 Persistent failed attempts to use cell pone less often.
 Preoccupation with smartphone use.
 Turns to cell phone when experiencing unwanted feelings such as anxiety or
depression.
 Excessive use characterized by loss of sense of time.
 Has put a relationship or job at risk due to excessive cell phone use.
 Need for newest cell phone, more applications, or increased use.
 Withdrawal when cell phone or network is unreachable.
 Anger, tension, depression, irritability, restlessness.
Physical Effects of Addiction

 Digital eye strain: The pain and discomfort associated with viewing a digital
screen for over 2 hours (eyes begin to itch, blurred vision, eye fatigue,
headaches)
 Neck problems: Also known as ―text neck‖, which refers to neck pain resulting
from looking down at cellphone or tablet for too long
 Car accidents: Many people belive that they can multitask an use their phones
while driving, but this causes significant impairment and puts the driver and
others on the road in danger.
 Increased illnesses due to germs and
 Infertility due to cell phone radiation.
Psychological Effects of Addiction

 Sleep disorders: Using your cell phone before bed increases the likelihood of
insomnia (bright light may decrease sleep quality and smartphone use may
increase the amount of time it takes to fall asleep)
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 Anxiety and depression
 Obsessive Compulsive Disorder
 Relationship problems: Offline relationships may suffer as a result of neglect in
favour of excessive cell phone and social media use.
Adapted from: http://www.psychguides.com/guides/signs-and-symptoms-of-cell-phone-

addiction/
5.22. Say whether the statements below are true or false.
1. More than 85% of adults in America own a mobile phone.

2. Checking your phone when it does not vibrate is not a sign of addiction.
3. Cell phone addiction can be compared to gambling addiction.
4. More than four symptoms are enough to diagnose cell phone addiction.
5. None of the physical effects of addiction can be permanent.
5.23. PASSIVE VOICE / CAUSATIVE FORM: Rewrite the second sentence

so that it has a similar meaning to the first sentence using the word
given. Do NOT change the word given. You can refer to Keynote
(p.158) and Access to FCE (p.96-105, 110-111) for help.
1. Facebook owns Whatsapp.

BY
__________________________________________________________
2. My mobile needs fixing.

HAVE
__________________________________________________________
3. I need to update the apps on my mobile.

UPDATING
__________________________________________________________
4. She is updating her list of contacts.

BEING
__________________________________________________________
5. It is said that Whatsapp is the most popular messaging app.

BE
__________________________________________________________
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5.24. Look at the following topic sentence and in groups write three
supporting ideas:
Mobile phones have changed people’s lives, in most cases, for the better.
1. __________________________________________________________
2. __________________________________________________________
3. __________________________________________________________
Use the topic sentence given and the three supporting ideas that you
wrote and write a first draft of a paragraph. Do not forget to write a
conclusion. After you have finished choose a title for it.
CONSOLIDATION
5.25. In the section Mobile Phones of the tab Unit 1: Technology and
Telecommunications, you will find:
 a reading and listening multimedia activity about the history of mobile
phones
 a wiki with the pros and cons of mobile phones
Can you…
 give the definition of mobile phone?
 say 10 words related to mobile phones?
 define WhatsApp?
 describe the steps to send a Whatsapp message with an emoji?
 list and explain 3 benefits of mobiles?
 refer to 3 disadvantages mobiles have?
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SURVEILLANCE
AND CYBER CRIMES
Main  To learn about surveillance and cyber crimes

objectives  To learn specific vocabulary related to surveillance
and cyber crimes
Sections Surveillance technology

Cybercrime
Consolidation
SURVEILLANCE TECHNOLOGY
6.1. Match the words on the left with the correct meanings on the right.
The words and phrases are in bold in the text.
watch over 1. to cause something to appear fuzzy.

play back 2. to observe closely in order to make sure a
person or situation stays safe.
tap 3. to review a recorded version.
global positioning 4. to use a special device to spy on
someone's phone conversation.
suit 5. using satellite technology to keep track of
movement.
infringement 6. to match well, to be appropriate.
have a different take 7. to have a different opinion.
invade 8. a violation or breaking of a contract or right.
blur 9. one's romantic partner or spouse.
significant other 10. to go into a place where you aren't
welcome
6.2. Fill in the blanks as you listen to the audio.
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SURVEILLANCE
Who is keeping an eye on you today?

Look around for a moment. Do you see any closed-circuit TV cameras (CCTV),
officers, or computers? Chances are someone or something is watching you. The
word surveillance comes from a 1._______________ word meaning "to watch
over‖: While some forms of surveillance are for your protection, others could be
used against you. After all, there is a big difference between being watched over
and 2._______________!
Who or what is observing your everyday actions? It could be your neighbor's
hidden security camera or an officer at your child's school. At this very moment, the
owner of your local gas station may be playing back a tape of you paying at the
pump. Some parents install global positioning devices on their kids' cell phones.
In many countries, a phone can be tapped by 3._______________ at any time.
According to some sources, all digital communication in the US is recorded and
stored.
Are you safe from surveillance in the privacy of your own home? Not if you use the
Internet! Ads suited to your own interests pop up on a 4._______________. Your
search history provides a lot of information that marketers want! Many Internet
users don't appreciate this infringement of privacy. Key players in the
communications industry have a different take on privacy. In their opinion,
targeted ads exist for your convenience. Google's 5._______________ CEO Eric
Schmidt said this: “If you have something that you don't want anyone to know,
maybe you shouldn't be doing it in the first place."
Google is often accused of invading the
privacy of its users. Did Google Street View
cars map out your neighborhood? Google
used special 6._______________ to blur
people's faces as it mapped out streets all
over the world. Many people consider this an
invasion of privacy nonetheless. How would
you feel if Google caught your significant
other at an address where he or she
shouldn't have been?
Adapted from: https://esllibrary.com/courses/72/lessons/1269
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6.3. CRITICAL THINKING: Discuss these questions in pairs, and write the
answers in your notebook.
1. What is the difference between being watched and being watched over?
2. How can parents track their children's movements?
3. Why do people have less privacy in their own homes these days?
4. Why does the reading mention Google's virtual maps?
Culture note: Big Brother is Watching You! The idea of Big Brother comes from a book called
1984 written by the English author George Orwell in 1948. The book describes a society where
the government collects information about what everyone is doing and saying and where people
are continually anxious that they may be arrested by the Thought Police for saying something
that the government doesn’t agree with. If there is one person who is controlling this, his real
identity is kept secret. People are only told that he is their Big Brother. When people discuss the
latest forms of surveillance (i.e. the techniques used to monitor what people do and say), it is
very common to refer back to this figure of Big Brother.
Taken from: http://www.orwell.ru/library/novels/1984/english/en_p_1
6.4. Before listening, read the text about surveillance and answer the
questions.
Civil liberties' groups argue that, in most modern-day societies, the lives of ordinary
citizens are no longer private in the way they once were. When people debate the
pros and cons of the latest surveillance techniques, it doesn’t take long for
someone to raise the issue of privacy. Don’t we have a right to privacy? Don’t some
of these new surveillance techniques infringe our right to privacy? To find out what
our rights are, we need to look at what the law says. Let’s read what the Personal
Data Protection Act (25.326) states in Argentina.
(1). Citizens have the right to respect for their private and family life, their home and
their correspondence.
(2). There shall be no interference by a public authority with the exercise of this
right unless it is in the interests of national security, public safety, for the prevention
of disorder or crime, for the economic well-being of the country, for the protection of
health or morals, or for the protection of the rights and freedoms of others.
1. If the government is to uphold the Personal Data Protection Act, what do

youthink it should not do?
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2. According to this Act, under what circumstances can the principle of
respect for privacy be overridden?
3. To help you clarify just what privacy is, try to describe a few things that
you think would constitute an invasion of privacy
4. How much importance do you think we should give to the value of
privacy?
Adapted from: http://servicios.infoleg.gob.ar/infolegInternet/anexos/60000-

64999/64790/norma.htm
6.5. Listen for Details: Listen to the lecture again. Decide if the
statements below are TRUE or FALSE according to the lecture.
Correct any false statements.
1. Civil liberties' groups completely support all uses of surveillance.

2. Societies where people are monitored a lot are called intrusion cultures.
3. The number of surveillance cameras in New York City has increased 15
percent in the past few years.
4. Cell phones help solve crimes by allowing police to communicate with
each other more quickly and easily.
5. A technique called triangulation allows police to locate cell phone users.
6. Biometric facial recognition has been used in airports and hospitals.
7. EPIC is probably a civil liberties group.
8. The lecturer generally appears to support the use of surveillance
mechanisms.
Adapted from: Berglar, D; Murray, N. (2016). Contemporary Topics 3, Longman
6.6. CRITICAL THINKING: In pairs, answer these questions.
1. Think of extreme forms of surveillance that you have heard of or seen. What
might be the consequence of living in an Orwellian society? Discuss it with
your classmates.
2. Why is privacy necessary?
3. Should students and workers be watched more closely at school/work?
4. Should parents have access to information about what their kids do during
school breaks (and bosses have access to what their employees do during
lunch/coffee break?) Why (not)?
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CYBERCRIME
6.7. Match the following words to their correct definitions
1. hacker a. a computer program which can make copies of

itself and is intended to harm a computer or
computer system.
2. virus b. a person who gets into someone else's computer
system without permission in order to find out
information or do something illegal
3. spam c. a small factory where workers are paid very little
and work many hours in very bad conditions.
4. extortion d. an illegal plan to make money.
5. scam e. not requested.
6. sweatshop f. obtaining money by deceiving people.
7. con (sb) g. made to look exactly like something else, in order
to deceive people. Fake.
8. fraud h. to trick someone in order to make them give you
their money or possessions
9. unsolicited i. unwanted email, especially advertisements, that
you have not requested
10. counterfeit j. obtaining something, e.g. money, by threatening
someone or using force.
6.8. Complete the following sentences with words from the previous
activity
1. I receive all kinds of _______________ in my inbox everyday.

2. The criminal came up with a very clever _______________ to steal
money from people.
3. People who work in a _______________ are usually under a lot of
stress.
4. My computer isn't working. It has been infected with a
_______________.
5. A _______________ managed to get past the company's security
firewall and steal important financial data.
6. I receive _______________ emails almost everyday. I usually delete
them immediately.
7. The criminals forced Mr Smith to pay them a large sum of money. He
was the victim of _______________.
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8. Someone stole my credit card details and used them to pay for things on
the Internet. I was the victim of credit card _______________.
9. Police have warned stores to look out for _______________ $50 bills.
10. The criminal managed to _______________ Frank out of $100 by
pretending to work for a charity organisation.
6.9. Read the article below about computer crime in the UK, and find the
following information.
1. The current number of computers in the UK infected with viruses:

2. The number of malicious programs that have been launched recently:
3. A botnet is:
4. The current estimated number of infected computers on the Internet:
5. Click fraud is:
Cybercrime Stays One Step Ahead
1. Computer crime is not only exploding in volume but is mutating faster than it can
be contained. Some 2.5 million new types of malicious programs have been
launched in the past two months alone - more than in the entire last 15 years,
according to the latest data from the security firm Trend Micro. The UK now has
around 1.25 million "infected" computers.
2. Cybercrime has become a multi-billion-pound, international criminal industry
including unsolicited email "phishing" campaigns to con people out of financial
details and passwords.
3. In the age-old contest of good guys against bad guys, each side inspires the
other to ever greater levels of sophistication. As viruses evolve, taking root on
everything from digital cameras to USB memory sticks, simply securing a corporate
infrastructure may no longer be enough.
4. A key tool for the cyber-criminal is the botnet – a large number of computers that
are recruited by a virus and can then be controlled from one place, often without
their owner's knowledge. Botnets can include tens of thousands of individual PCs,
and have a lot of different types of uses, including mass spamming, propagating yet
more viruses, and crashing websites by bombarding them with visitors.
5. The current estimate is that there are 175 million infected computers on the
Internet today and cybercrime is worth billions of dollars. However, scams are so
diverse, and the techniques are evolving so quickly, that it is almost impossible to
estimate the true scale of the problem.
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6. In value terms, the biggest scam at the moment is "click fraud", where certain
websites that are being paid by advertisers on a per-click basis use botnets to
bombard the advertiser's site with apparent interest. Second is good, old-fashioned,
fraud using credit-card details, online accounts or electronic transfers based on
information stolen either from individuals' computers or from insecure company
databases.Third is extortion -often against gambling sites just before major sporting
events - where botnets are used to prove the site can be knocked down unless
payment is received.
7. The criminals' techniques are continually developing. Last year, for example, saw
the first botnet involving both humans and machines. To bypass security measures
in signing up free email accounts, a criminal group set up a high-tech sweatshop in
India to process the part of the application that cannot be done automatically.
Adapted from The Independent, March, 2016
http://www.independent.co.uk/news/business/analysis-and-features/cyber-crime-stays-one-step-
ahead-799395.html
6.10. Answer the following questions.

1. Why is it not enough to secure a computer network in order to protect it
from viruses?
2. How do cyber criminals send out spam emails, viruses and crash
websites?
3. How are botnets used to crash websites?
4. In what way can click-fraud be used to cheat an online advertiser?
5. How can criminals set up free email accounts without being prevented by
security measures?
6.11. You will watch a video called The Internet: Cybersecurity & Crime.
Listen to Jenny Martin from Symantec and Parisa Tabriz from Google
explain what cybercrime is. Decide whether these statements are
TRUE or FALSE.
The Internet: Cybersecurity and Crime
https://www.youtube.com/watch?v=AuYNXgO_f3Y
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1. Today cybercrime causes huge problems for society, personally,
finantially and even in matters of national security.
2. Hundreds of credit cards have been stolen in the last few years.
3. Security numbers and healthcare records, nuclear centrifuges and
unmanned aerial drones have been hacked.
4. People committing a cybercrime fit into a specific profile.
5. Jenny Martin states that the next world war may not be fought using
traditional weapons but using digital arms.
6. Parisa will describe the ways in which cybercrime works under the hood.
7. One way of getting your computer infected by a virus is called fake
install; this means that you install a program but, instead of downloading
that program, a lot of viruses are disguised as security updates.
8. A botnet is a digital army that hackers use to attack people.
9. A phishing scam is when you get what seems to be a trustworhy email
asking you to log into your account but clicking the email takes you to a
fake website.
10. Systems can get hacked even if we follow strict security measures.
6.12. Watch the video again and take down notes while watching. Then, in
pairs, answer these questions.
What is a computer virus?

What is a Distributed Denial of Service attack?
What is a phishing scam?
How can we defend ourselves against attacks with cybersecurity?
You will watch the film Firewall (2006) which clearly depicts
how a security specialist is forced into robbing the bank he
is protecting.
6.13. What is a firewall? Look up the word and then compare your
definition to the ones below.
A "firewall" is an agent which screens network traffic in some way blocking traffic
that it believes to be inappropriate, dangerous or both.
A firewall is a piece of software or hardware that helps screen out hackers, viruses,
and worms that try to reach your computer over the Internet. If you are a home user
or small-business user, using a firewall is the most effective and important first step
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you can take to help protect your computer. It is important to have a firewall and
antivirus software turned on before you connect to the Internet.
Adapted from http://www.microsoft.com/athome/security/protect
6.14. What can happen if your computer is not protected? Think about it in
pairs and then check if your predictions were right.
 If your computer is not protected when you connect to the Internet,

hackers can gain access to personal information on your computer.
 They can install a code on your computer that destroys files or causes
malfunctions.
 They can also use your computer to cause problems on other home and
business computers connected to the Internet.
 A firewall helps to screen out many kinds of malicious Internet traffic
before it reaches your system.
 Some firewalls can also help to prevent other people from using your
computer to attack other computers without your knowledge.
 Using a firewall is important no matter how you connect to the Internet —
dial-up modem, cable modem, or digital subscriber line (DSL or ADSL).
Adapted from http://www.microsoft.com/athome/security/protect
6.15. Fill in the blanks of the plot with words from the list.
accomplish threat code

vulnerability hackers monitoring
tap into from for
evidence theft
FIREWALL
Computer security specialist Jack Stanfield (Harrison Ford) works for the
Seattle-based Landrock Pacific Bank. A trusted top-ranking executive. He has
built his career and reputation on designing the most effective anti-
_______________ computer systems in the industry protecting the bank‘s
financial holdings from the constant _______________ of increasingly
sophisticated Internet _______________ with his complex network of tracers,
access _______________ and firewalls.
But there‘s a _______________ in Jack‘s system that he has not
accounted for: himself. It‘s a vulnerability that one very ruthless and resourceful
thief is poised to exploit. Bill Cox (Paul Bettany) has been studying Jack and his
family for many months, _______________ their online activity, listening to their
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calls and learning their daily routines with an arsenal of digital and video
recorders and parabolic microphones that _______________ the most personal
of information. He knows the names of their children‘s friends, their medical
histories, and the I.D. code _______________ the security station that guards
their neighborhood.
Leading a tight team of mercenary accomplices, he seizes control of the
Stanfield house making Beth and the kids terrified hostages in their own home
and Jack his unwilling pawn in a scheme to steal $100 million
_______________ the Landrock Pacific Bank.
With every possible escape route shrewdly anticipated and blocked by
Cox, every potential ally out of reach and the lives of his wife and children at
stake, Jack is forced to find a breach in his own formidable security system to
siphon funds into his captor‘s account – incriminating himself in the process and
eradicating any electronic _______________ that Cox ever existed.
Under constant surveillance, he has only hours to _______________ the risky
transactions while desperately hunting for a loophole in the thief‘s own
impenetrable wall of subterfuge and false identities to save his family and beat
Cox at his own game.
CONSOLIDATION
6.16. In the section Surveillance and cyber crimes of the tab Unit 1:
Technology and Telecommunications, you will find:
 a listening activity with the trailer of the film Firewall
Can you…
 define surveillance?
 mention 3 types of surveillance technologies?
 explain the phrase Big Brother is watching you?
 remember different ways of solving crime with modern technologies?
 define cybercrime?
 name 3 crimes that can be committed using technology?
101
Claudia Spataro
BIBLIOGRAPHY
Books consulted
Aspinall, T. & Capel, A. (2001). Advanced masterclass. Oxford: OUP.

Barbour, Ian (2012). Ethics in an Age of Technology. MIT.
Berglar, D. & Murray, N. (2016). Contemporary Topics 3, London: Longman.
Clarke, S. (2003). In company pre-intermediate. Oxford: Macmillan.
Dummett, P., Stephenson, H. &Lansford, L. (2016). Keynote Intermediate.
Student’s Book. Hampshire: Cengage Learning.
Evans, V.& Dooley, J. (1997). Enterprise. Swansea: Express Publishing.
Haines, S. & Stewart B. (2000). Landmark intermediate. Oxford: OUP.
Norris, R. (2001). Ready for FCE. Oxford: Macmillan.
Oxenden, C. & Latham-Koenig, C. (2002). English file intermediate. Student’s
book. Oxford: OUP.
Oxford, R. (1990). Language learning strategies. What every teacher should
Parsalis, J. & Stephens, N. (2002). Access to FCE. Oxford: New Editions.
Spratt, M. & Obee, B. (2001). First Certificate direct. Cambridge: CUP.
Dictionaries consulted
Business Dictionary.com: http://www.businessdictionary.com

Cambridge learner’s dictionary
(http://dictionary.cambridge.org/dictionary/learner-english/)
Collins Cobuild advanced British English learner’s dictionary
(http://www.collinsdictionary.com/dictionary/english-cobuild-learners)
Longman English dictionary online (http://www.ldoceonline.com/)
MacMillan dictionary (http://www.macmillandictionary.com/)
McIntosh, C. (ed.). (2009). Oxford collocations dictionary for students of
English. Oxford: OUP.
Oxford learner’s dictionaries (http://www.oxfordlearnersdictionaries.com/)
Sinclair, J. (ed.). (2002). Collins Cobuild phrasal verbs dictionary. Glasgow:
HarperCollins Publishers Limited.
Summers, D. (ed.). (1998). Longman dictionary of English language and
culture. Harlow: Pearson Education Limited.
Summers, D. (ed.)(2006). Longman photo dictionary. Harlow: Pearson
Education Limited.
Wehmeier, S. (ed.) (2000). Oxford advanced learner’s dictionary. Oxford: OUP.
Word Reference (http://wordreference. com)
102
Claudia Spataro
Websites consulted
Artificial Intelligence (or Machine Learning):

https://www.youtube.com/watch?v=mJeNghZXtMo&t=117s
Benefits of mobile phones:
http://www.techacid.com/2009/03/21/1o-benefits-of-cell-phones/
Black Mirror, episode 1, season 2:
https://www.youtube.com/watch?v=J5TAnU7gHws
http://www.urbandictionary.com/define.php?term=Black%20Mirror
Cartoon bank: cartoonbank.com
Cybersecurity and crime:
https://www.youtube.com/watch?v=AuYNXgO_f3Y
http://www.independent.co.uk/news/business/analysis-and-features/cyber-
crime-stays-one-step-ahead-799395.h
Dos and don‘ts for Internet dating:
http://dating.about.com/od/rulesetiquette/qt/datingdos.htm
Computers:
https://www.techwalla.com/articles/different-uses-of-computers
http://www.computerhope.com/issues/ch001732.htm
http://www.dictionary.com/browse/computer
Computer problems:https://www.youtube.com/watch?v=p7q5NolEqFQ
E-mails- Dominic: https://www.youtube.com/watch?v=qXlgOX95Q0U
E-mail habits: http://www.elllo.org/english/1301/T1341-amy-email-habits.htm
E-mail writing:
https://www.youtube.com/watch?v=itLLVAJjXNI
http://howtostartanemail.com/
http://learningwell2012.blogspot.com.ar/2013/01/blog-post.html
Firewall: http://www.microsoft.com/athome/security/protect
IELTS Speaking practice: Technology:
http://ielts-up.com/speaking/ielts-speaking-sample-3.html
Internet fishing:
http://fishchoices.blogspot.com.ar/2017/02/phishing-internet-fishing.html
Internet speak: http://www.bbc.co.uk/learningenglish/spanish/features/the-
english-we-speak/ep-141209
Internet: Pros and Cons:
http://www.teach-ict.com/gcse_new/internet/internet_www/miniweb/pg8.htm#
http://www.orwell.ru/library/novels/1984/english/en_p_1
http://servicios.infoleg.gob.ar/infolegInternet/anexos/60000-
64999/64790/norma.html
Millenials and digital natives
http://metro.co.uk/2017/09/20/what-is-a-millennial-6942535/
https://mashable.com/2016/06/20/what-is-a-digital-native/#iwfJXabygmqm
Men, Women & Children International TRAILER (2014):
https://www.youtube.com/watch?v=DS7uc8OF6Rs
103
Claudia Spataro
Mobile phones: Newspaper articles:
http://edition.cnn.com/2012/09/10/tech/mobile/our-mobile-society-intro-oms/
http://www.dailymail.co.uk/news/article-3622403/Pictured-Boy-13-lying-coma-
school-corridor-happy-slapping-attack-left-needing-life-saving-surgery.html
https://www.usatoday.com/story/news/2015/08/23/baltimore-police-stingray-
cell-surveillance/31994181/
https://www.telegraph.co.uk/news/2017/12/11/france-impose-total-ban-
mobile-phones-schools/
https://www.theguardian.com/uk-news/2017/jan/23/police-catch-47-drivers-
an-hour-during-mobile-phone-crackdown
Smart phone:
http://searchmobilecomputing.techtarget.com/definition/smartphone
https://www.digitalunite.com/guides/smartphones/how-use-whatsapp-on-
your-
Social Media: Top Sites:
http://www.socialmediatoday.com/social-networks/2015-04-13/worlds-21-
most-important-social-media-sites-and-apps-2015
Social Media: Pros and Cons of Social Networking and Adolescents:
https://www.youtube.com/watch?v=_SAYwQM7OaA
https://www.wordnik.com/ andhttp://www.ozdic.com/
Social networking in plain English:
http://www.youtube.com/watch?v=6a_KF7TYKVc
Surveillance: https://esllibrary.com/courses/72/lessons/1269
Symptoms of cell phone addiction: http://www.psychguides.com/guides/signs-
and-symptoms-of-cell-phone-addiction/
Telecommunications: https://www.britishcouncil.org/english/business
Telecommuncations Systems:
http://study.com/academy/lesson/the-components-of-a-telecommunications-
system.html
Technology: http://www.myenglishpages.com/blog/
What is a web browser?: http://www.bbc.co.uk/webwise/0/22562353
What is the Internet?:
https://www.youtube.com/watch?v=Dxcc6ycZ73M&feature=youtu.be
What is technology?: http://study.com/academy/lesson/what-is-technology-
definition-types.html#lesson
Web browsers: http://www.bbc.co.uk/webwise/0/22562353
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Technology and Telecommunications. Handbook of Language Learning and Practice.

This handbook is an attempt to provide students of English Language I

Natalia Dalla Costa, Cecilia Cad, Ana Granata,

SETTING GOALS AND OBJECTIVES

Setting aims for language learning is a useful strategy as it helps

Aristotle (384-322 BC) stated that technology is the

Adapted from: What is technology? Retrieved from: http://www.myenglishpages.com/blog/

Modern Technology: A Blessing in Disguise

Appraisals of modern technology diverge widely. Some see it as the beneficent

Advantages of Modern Technology

Communication. Technology has improved communication in many ways. It has

Disadvantages of Modern Technology

Worker displacement. Job losses due to automation, artificial intelligence and

Technology is a complex social phenomenon that is considered to be a double-

1. technological a. [no plural] /tek sæv.i/ (informal) knowing a lot

Taken from http://www.ldoceonline.com/, http://dictionary.cambridge.org/ and

1.5. Read the text again. Then, answer these questions.

1. How has access to technology changed people‘s life?

Word family Compound nouns

USING YOUR MONOLINGUAL DICTIONARIES

Using your monolingual dictionaries to learn English is a useful

1. He was an automotive and then he studied Engineering.

Retrieved from: http://www.elllo.org/english/0701/T711-Phil-Gadgets.htm

Culture note: Those who belong to the Generation Y/Millennials/Net-Generation (born

1.10. Discuss the following questions with your classmates.

What is Artificial Intelligence (or Machine Learning)?

1. In basic terms, AI is a broad area of computer science that makes

Adapted from: https://www.youtube.com/watch?v=J5TAnU7gHws

What makes humans different from androids?

1.13. Look at the following cartoon. Do you find it funny? Why?

1.14. In groups of three, discuss the following questions:

Which means of long distance communication does the secretary mention?

1.15. Listen to the definition of the word telecommunications. Complete

Retrieved from: http://study.com/academy/lesson/the-components-of-a-telecommunications-

system world satellite

Information Technology /ˌɪnfərˈmeɪʃ(ə)n təkˈnɑlədʒi/ (abbreviation IT)

consultants advanced interactive

1.17. You will read an article about the history of telecommunications.

1. The ancient Egyptians, Athenians and Romans used pigeons to send

1.18. FACT FINDING: Scan the article The Evolution of

The Evolution of Telecommunications

1.19. Read the text again and answer these questions.

How did people communicate in ancient times?

1.20. WORD FORMATION: Use a monolingual dictionary and complete the

Verb Noun (thing)

1.21. FUTURE TENSES: Rewrite the second sentence so that it has a

1. It was my intention to phone you last night but I forgot.

4. It will take us about 6 hours to charge the EV.

Internet + noun email + N

phone + N Social network + N

ADJ + phone ADJ + social network

V + phone V + social network

USING THE VLE

Our VLE (virtual learning environment or virtual classroom) can

1.23. In the section Technology and Telecommunications of the tab Unit 1:

Try these useful activities to consolidate this section of the unit!

This metacognitive strategy is very useful to evaluate your

1._______ 2._ 3._________

8._______ 9._ 10._________

People‘s networks can help us with _, _ and

1. 2. 3. 4.