C.

Explain the leadership style(s) which is/are being used in the company
management , Provide reasons for and against the identified style(s)
 UAP old mutual insurance company basically uses the employee oriented style
 Definition :Employee oriented leadership style is a leadership style where leaders
care for the employee welfare and needs, employees also participate in the decision
making process
 Below are the reasons as to why UAP OLD MUTUAL INSURANCE(U) LTD
uses the above style
 The style motivates the employees, for example in uap old mutual insurance limited
every employee is given a chance to rise up his/her point of dissatisfaction as it
regards to the job hence motivating workers.
 The style builds up strong relationship between the top managers and the lower
managers,for example in uap old mutual insurance limited their lower managers are
also given a chance to interact with their top managers thus building a strong
relationship between the top managers and their subordinates.
 The style is the most appropriate style of leadership basing on the company goals and
objectives .that is to say, insurance, investment, and savings where by the top
managers put much emphasis on the employee welfare and needs as well as the
company mission.
 The style also improves on the efficiency; this is through motivation of workers there
by increasing quality products.
 The work environment becomes friendly and pleasant to every one since no much
restrictions are put onto the employees
 Employees whose views are heard feel valued ,motivated and ultimately do better
work in the company
 Employee welfare is being considered which motivates them to work hard, for
example employees of uap old mutual insurance limited are provided with meals,
transport allowances, medical allowances, among others.
 However the reasons against the employee oriented leadership style to the UAP
OLD MUTUAL INSURANCE(U) LTD are as follows
 Misuse of trust may lead to the disobedience of leaders by the employees through
making their own decision that may conflict with the company goals and objectives.
 The closely relationship between the leaders and their subordinates makes it difficult
for the incompetent employee to be fired out which may hinder further development
of the company.
 It involves bureaucracy since it involves the subordinates in the decision making
process hence the delay the process of decision making.
 It creates laziness among workers since they are not supervised by their superior
leaders.
 It takes time to build the company’s culture to achieve the desired results. That is to
say since this style cares for employees welfare and needs rather than putting more
emphasis on the company’s polices.
D. Identify and explain the factors that affect the effectiveness of the
leaders/managers
 Effectiveness of a leader is the ability of the leader to influence the followers,
enable them perform the required tasks to achieve the intended goals.
 Below are the factors that affect the effectiveness of leaders or managers.
 Past experience .leaders who have used the employee oriented style of leadership
style and found it effect ive wills continue using it even in the future, however
those who have found it inappropriate will opt another approach, for example
before uap old mutual insurance company adopted the employee oriented style
they faced a high level of employee turnover while using the task oriented
leadership style.
 Leadership personality. A style not consistent with the leaders personality may
not be effective, aggressive leaders will always opt for task oriented approach
however friendly and loyal leaders will opt for the employee leadership approach
like for the case of uap old mutual insurance company chose to use more of
employee oriented approach because they are more sensitive to their subordinates.
 Behaviors of superiors. If a superior approves a task oriented style of leadership
either verbally or in writing, that leader is likely to adopt that style of leadership,
this is because leaders have powers to dispense rewards, promotions, among
others and the approval of the leader’s actions is an endorsement of that style.
 Organization culture and polices. If the culture of the company is based on
aggressiveness and following polices then it will opt for the task oriented
leadership style, however if the culture of the organization mostly favours the
employees welfare and needs then the leaders will choose to use the employee
oriented approach, for example in uap old mutual insurance limited it’s a culture
for a leaders to listen to the employees views and reactions upon policies and
involve them in decision making which encourages hard work.
 Nature of the task. Where jobs require precise structure task oriented style is
appropriate however where jobs are left for the employees or where teamwork is
involved employee oriented approach is applicable for example in old mutual
insurance limited the nature of the job requires team work and cooperation among
 the employees which makes them to use the employee oriented style of
leadership.
 Subordinates behaviors and expectations. If the subordinates are unskilled and
not knowledgeable they prefer task oriented approach however if the subordinates
are highly skilled ,knowledgeable and committed then employee oriented style is
applicable for example in uap old mutual insurance limited its superiors employ
qualified,capable,and skilled workers making them to use the employee oriented
leadership style.
 Peer expectations and behaviors. peers in the organizations have an effect on
the behaviors of the leader, if one’s peers are hostile and not cooperative then
he/she will opt task oriented style of leadership however if his peers are
cooperative and friendly the , leader may opt for employee oriented style of
leadership.
B. Reasons as to why we selected UAP old mutual insurance limited.

 Below are the reasons as to why we selected UAP old mutual

insurance limited.
 Easy accessibility, that is to say it’s located at nakawa Business Park
which made it easy for us to access.
 It’s a registered company with a certificate of incorporation and well
known company globally for its services it provides.
 It was convenient basing on the topic of study that is to say it employs
over 57000 people which gives it a good image of leadership.
 The respondents(mr.Abias) were willing to give us the right information
concerning
the company.
 The company was relatively cheaper as compared to the other companies
where the respondents were willing to give us information at a free cost.
 The company has a good reputation. UAP old mutual insurance limited
has a good image in the world for its achievement like winning the top
employer in Africa award in 2016, having 160 services and distribution
outlet and on top of it all it one of the world best insurance company.
E. How can the organization improve the effectiveness of its leaders and managers,
 Bellow are some of the ways in which UAP old mutual insurance limited
can improve the effectiveness of its leaders and managers
 Demonstrating a motivating vision of where the company is heading with
a relative mission which motivates the employees in working harder in
order to achieve it and places the customer as the top priority.
 Equipping leaders with knowledge of leadership style being used in the
organization by their superiors, this can be done through training leaders
in their orientation period.
 Making balanced, timely and effective decisions to keep the business
moving forward.
 Giving and receiving effective feedback to enable support and
development, this can be done through evolving employees in decision
making.
 Creating a sense of fairness ,equity and respect within the environment
and its process, this can be effective through closely relationship between
the leaders and their sub ordinates
 Improving on communications of leaders. This not only involves good
speaking skills but also good listening skills and the ability to interpret the
body language .This can be done through having a clear line of authority
among managers through which information flows .
 Building self confidence among leaders. An effective manager is expected
to possess a realistic degree of self-confidence which can be gained
through employee recognition for the task well accomplished.
 Motivate others that is to say get to know each employee and recognize
what motivates and inspires them this can help leaders to influence the
subordinates and motivation enables them to perform the required tasks so
as to achieve the set goals.
 Model great leadership for others that is to say the superiors should exhibit
their leadership practices in a way that inspires the upcoming ones to carry
out the same practices.
 Acknowledge employees contributions at both individual level and macro
team level which will motivate the sub ordinates to work hard hence
making the style effective.
 Equipping leaders with technical expertise for the job . this can be done
through giving employees scholarships for further studies abroad so as to
possess technical professional and expertise for the job .
UAP old mutual insurance management structure