Ethics Jamuna Bank

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Legal Ethics In Business

Submitted To
Dr. Ireen Akhter

Institute of Business Administration,


(MBA515)

Submitted By

Date: 02th August, 2017


Introduction

Background of the Study

Introducing Bangladesh to its very first private sector bank; AB Bank Limited was incorporated
on 31st December, 1981. Arab Bangladesh Bank as formerly known started its effective
operation from 12th April, 1982 with the mission to be the best performing bank of the country.

With an ambition to secure its place as the leading service provider, creating lasting value for its
clientele, shareholder, and employees and particularly for the community it operates in, AB has
formulated a golden heritage and an envious legacy that may not be imitated by many. Achieving
plenty of milestones and incorporating numerous changes over the last 35 years, AB has always
been authentic to its desire of being the technology driven innovative bank of Bangladesh. To
excel this new era of technological triumph, AB has successfully introduced internet banking,
SMS banking, cutting edge ICT, state-of-art network solution, 24/7 ATM service and many other
e-products.

AB has extensively widened its services over the last three decades in both home and abroad.
The bank opened its very first branch at Karwan Bazar on 12th April 1982 and now has a
successful footprint of 105 branches including one overseas branch in Mumbai, India and 270
plus ATMs spread across the country. it has associated 6 subsidiary companies including one
exchange company in UK, Off-shore Banking Unit and Custodial services with its core banking
activities. The Bank opened its Representative Office at Yangon, Myanmar and at London, UK
for extending its foreign operations.
Objectives of the Study

Primary Objective

 To evaluate the legal and Ethical issues and corporate social responsibilities practiced by
AB Bank.

Secondary Objective

 To assess the accountability of AB Bank to its consumers and employees.


 To evaluate how farther current legal, Ethical issues and corporate social responsibilities
practiced by Ab Bank passes the test of fairness.

Methodology:

Data Collection procedure:


We also used Secondary data for the purpose of the study. Secondary data and information were
collected from the internet and different articles published by the organization. We tried to gather
synthesized information from several recognized journals, magazines, newspapers and websites
of AB Bank and other companies in the same industries and their sources have been given in the
references part.

Limitation:

 Bank is a very busy pecuniary institution; therefore it would be harsh and complicated for
them to give me sufficient time.

 It was tough to manage the tine to complete the report due to time constrains of the
Interviewees.
Analysis and findings:

Q.1 please rate the acceptability of ten fairly common workplace practices to majority of
employees:

1.Making personnel phone calls from work:

Result Frequency Percent

TA 14 46

FA 13 44

NVA 3 10

TUA 0 0

Dk 0 0

Total 30 100

Percentage
TA
FA
46; 23% NVA
100; 50% TUA
44; 22% Dk
Total

10; 5%
2. Taking pencils, pens like these from work:

Result Frequency Percent

TA 8 26.66

FA 7 23.33

NVA 7 23.33

TUA 8 26.66

Dk 0 0

Total 30 100

Percentage
TA
26.66; 13%
FA
NVA
23.33; 12%
TUA
100; 50%
Dk
23.33; 12% Total

26.66; 13%

3. Posting personal mail from work:

Result Frequency Percent

TA 5 16.66

FA 14 46.66

NVA 2 6.66

TUA 9 30

Dk 0 0

Total 30 100
4. Using the internet for pleasure in work time:

Result Frequency Percent

TA 7 23.33

FA 14 46.66

NVA 1 3.33

TUA 8 26.66

Dk 0 0

Total 30 100

5. Coming late or leaving early without notice:

Result Frequency Percent

TA 7 23.33

FA 8 26.66

NVA 6 20

TUA 7 23.33

Dk 2 6.66

Total 30 100
Percentage
23.33 TA
FA
26.66 NVA
TUA
100; 50%
Dk
20 Total
23.33

6.66

6.Taking software home:

Int:

Result Frequency Percent

TA 6 20

FA 4 13.33

NVA 12 40

TUA 7 23.3

Dk 1 3.33

Total 30 100
7.

Int:

Result Frequency Percent

TA 5 16.66

FA 10 33.33

NVA 7 23.33

TUA 7 23.33

Dk 1 3.33

Total 30 100

8. Using company petrol for personal mileage:

Result Frequency Percent

TA 1 3.33

FA 0 0

NVA 10 33.33

TUA 14 46.66

Dk 5 16.66

Total 30 100
9

Result Frequency Percent

TA 1 3.33

FA 5 16.66

NVA 9 30

TUA 12 40

Dk 3 10

Total 30 100
Percentage

3.33; 2% 16.66; 8%

30; 15% TA FA NVA TUA Dk


100; 50%
40; 20%

Total

10; 5%

10

Result Frequency Percent

TA 2 6.66

FA 4 13.33

NVA 5 16.66

TUA 16 53.33

Dk 3 10

Total 30 100
1. Pressure to meet unrealistic business objectives/targets:

Result Frequency Percent

TA 13 43.33

FA 14 46.66

NVA 2 6.66

TUA 1 3.33

Dk 0 0

Total 30 100

2. The prevalence of an unethical culture:

Result Frequency Percent

TA 3 10

FA 12 40

NVA 10 33.33

TUA 4 13.33

Dk 1 3.33

Total 30 100
Percentage
10; 5%
TA
FA
40; 20% NVA
TUA
100; 50%
33.33; 17% Dk
Total

3.33; 2% 13.33; 7%

3. Being asked to take shortcuts:

Result Frequency Percent

TA 8 26.66

FA 7 23.33

NVA 11 36.66

TUA 4 13.33

Dk 0 0

Total 30 100
Percentage
26.66; 13% TA
FA
NVA
23.33; 12% TUA
100; 50% Dk
36.66; 18%
Total

13.33; 7%

4.

Result Frequency Percent

TA 3 10

FA 14 46.66

NVA 7 23.33

TUA 6 20

Dk 0 0

Total 30 100

Percentage
10; 5%
TA
FA
NVA
46.66; 23% TUA
100; 50%
Dk
Total

23.33; 12%

20; 10%
5.

Result Frequency Percent

TA 4 13.33

FA 13 43.33

NVA 9 30

TUA 3 10

Dk 1 3.33

Total 30 100

6.

Result Frequency Percent

TA 6 20

FA 7 23.33

NVA 8 26.66

TUA 6 20

Dk 3 10

Total 30 100

Result Frequency Percent

TA 6 20
7. Time pressure:
FA 8 26.66

NVA 9 30

TUA 6 20

Dk 1 3.33

Total 30 100
8. Peer/colleague pressure:

Result Frequency Percent

TA 2 6.66

FA 9 30

NVA 7 23.33

TUA 8 26.66

Dk 4 13.33

Total 30 100

9. Pressures (in general):


Result Frequency Percent

TA 5 16.66

FA 6 20

NVA 9 30

TUA 9 30

Dk 1 3.33

Total 30 100

10. Need to follow bosses orders:

Result Frequency Percent

TA 8 26.66

FA 7 23.33

NVA 8 26.66

TUA 5 16.66

Dk 2 6.66

Total 30 100

Percentage
26.66; 13%
TA
FA
23.33; 12% NVA
TUA
100; 50%
Dk
Total
26.66; 13%

16.66; 8%
6.66; 3%

11. Desire to save one’s job:


Result Frequency Percent

TA 4 13.33

FA 5 16.66

NVA 8 26.66

TUA 9 30

Dk 4 13.33

Total 30 100

12. Don’t know:

Result Frequency Percent

TA 2 6.66

FA 7 23.33

NVA 4 13.33

TUA 8 26.66

Dk 9 30

Total 30 100
Percent
TA
6.66; 3%
23.33; 12% FA
NVA
13.33; 7%
TUA
100; 50% Dk
26.66; 13% Total

30; 15%

Q.9 Why didn’t you raise your concern? A. It’s none of my business:

Result Frequency Percent

TA 14 46.66

FA 8 26.66

NVA 4 13.33

TUA 4 13.33

Dk 0 0

Total 30 100

Percentage
TA
46.66; 23%
FA
NVA
100; 50% TUA
Dk
26.66; 13% Total

13.33; 7%
13.33; 7%

B. I didn’t believe corrective action would b


Result Frequency Percent
e taken:
TA 7 23.33

FA 14 46.66

NVA 5 16.66

TUA 2 6.66

Dk 2 6.66

Total 30 100
Percentage

23.33; 12% TA
FA
NVA
TUA
100; 50% 46.66; 23% Dk
Total

16.66; 8%
6.66; 3% 6.66; 3%

C. I felt it might jeopardise my job:

Result Frequency Percent

TA 7 23.33

FA 14 46.66

NVA 5 16.66

TUA 2 6.66

Dk 2 6.66

Total 30 100
Percentage
TA
23.33; 12%
FA
NVA
TUA
100; 50% 46.66; 23% Dk
Total

16.66; 8%
6.66; 3% 6.66; 3%

D. I felt I might alienate myself from colleagues:

Result Frequency Percent

TA 6 20

FA 9 30

NVA 7 23.33

TUA 8 26.66

Dk 0 0

Total 30 100

Percentage
20; 10%
TA
FA
NVA
30; 15% TUA
100; 50%
Dk
Total
23.33; 12%

26.66; 13%

E. I felt I might alienate myself from colleagues:


Result Frequency Percent

TA 5 20

FA 9 30

NVA 7 23.33

TUA 8 26.66

Dk 0 0

Total 30 100

F. I felt I would be seen as a troublemaker by management:

Result Frequency Percent

TA 7 23.33

FA 4 13.33

NVA 12 40
\
TUA 5 16.66

Dk 2 6.66

Total 30 100

Percentage
23.33; 12%
TA
13.33; 7% FA
NVA
TUA
100; 50%
40; 20% Dk
Total

16.66; 8%
6.66; 3%

G. Other: Raised by someone else:


Result Frequency Percent

TA 5 16.66

FA 8 26.66

NVA 9 30

TUA 7 23.33

Dk 1 3.33

Total 30 100

Percentage
16.66
TA
FA
26.66 NVA
TUA
100; 50%
Dk
30
Total
23.33

3.33

H. Everybody’s doing it:

Result Frequency Percent

TA 7 23.33

FA 4 13.33

NVA 12 40

TUA 5 16.66

Dk 2 6.66

Total 30 100
Percentage
23.33; 12% TA
FA
13.33; 7%
NVA
TUA
100; 50% 40; 20% Dk
Total

16.66; 8%
6.66; 3%

I Other: They already knew about it:

Result Frequency Percent

TA 5 16.66

FA 9 30

NVA 6 20

TUA 8 26.66

Dk 2 6.66

Total 30 100

Percentage
16.66; 8% TA
FA
NVA
30; 15%
TUA
100; 50%
Dk
20; 10% Total

26.66; 13%
6.66; 3%

J.I didn’t know whom to contact:


Result Frequency Percent

TA 4 13.33

FA 4 13.33

NVA 9 30

TUA 11 36.66

Dk 2 6.66

Total 30 100

Percentage
13.33; 7%
13.33; 7% TA
FA
NVA
30; 15% TUA
100; 50%
Dk
Total

36.66; 18%
6.66; 3%

k. Other:

Result Frequency Percent

TA 3 10

FA 5 16.66

NVA 4 13.33

TUA 13 43.33

Dk 5 16.66

Total 30 100
Percentage
10; 5%
16.66; 8% TA
FA
13.33; 7%
NVA
TUA
100; 50%
43.33; 22% Dk
Total

16.66; 8%

L. Don’t know:

Result Frequency Percent

TA 0 0

FA 2 6.66

NVA 7 23.33

TUA 11 36.66

Dk 10 33.33

Total 30 100

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