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BU-911: How To Repair A Laptop Battery: Find Out The Challenges and Limitations of Repairing "Smart" Batteries
BU-911: How To Repair A Laptop Battery: Find Out The Challenges and Limitations of Repairing "Smart" Batteries
BU-911: How To Repair A Laptop Battery: Find Out The Challenges and Limitations of Repairing "Smart" Batteries
Most laptop batteries are smart and consist of the “chemical battery” that is managed by the
“digital battery.” A common protocol is the System Management Bus, better known as SMBus.
The typical SMBus battery has five or more battery connections consisting of positive and
negative battery terminals, thermistor, clock and data. The connections are often unmarked;
however, the positive and negative are commonly located at the outer edges of the connector and
the inner contacts accommodate the clock and data. (The one-wire system combines clock and
data.) For safety reasons, a separate thermistor wire is brought to the outside. Figure 1 illustrates
a battery with six connections.
Some batteries are equipped with a solid-state switch that is normally in the “off” position and no
voltage is present at the battery terminals. Connecting the switch terminal to ground or pulling it
up often turns the battery on. If this does not work, the pack may need a code for activation.
Battery manufacturers keep these proprietary codes a well-guarded secret to which even service
personnel have no access.
Use a voltmeter to locate the positive and negative battery terminals and establish the polarity. If
no voltage is present, a solid-state switch may be in the “off” position and needs activating.
Connect the voltmeter to the outer terminals, take a 100-Ohm resistor (other values may also
work), tie one end to ground and with the other end touch each terminal while observing the
voltmeter. Repeat by tying the resistor to a positive voltage potential. If there is no response, then
it is possible that the battery is dead or locked by a code. The 100-Ohm resistor is low enough to
engage a digital circuit and high enough to protect the battery against a possible electrical short.
Establishing the connection to the battery terminals should now enable charging. If the charge
current stops after 30 seconds, an activation code may be required. Some battery manufacturers
add an end-of-battery-life switch that turns the battery off when reaching a certain age or cycle
count. They argue that customer satisfaction and safety can only be guaranteed by regularly
replacing the battery. Mind you, such a policy also rotates inventory.
If at all possible, connect the thermistor during charging and discharging to protect the battery
against possible overheating. Use an ohmmeter to locate the internal thermistor. The most
common thermistors are 10 Kilo Ohm NTC, which reads 10kΩ at 20C (68F). NTC stands for
negative temperature coefficient, meaning that the resistance decreases with rising temperature.
In comparison, a positive temperature coefficient (PTC) causes the resistance to increase.
Warming the battery with your hand is sufficient to detect a small change in resistor value when
looking for the correct terminal on the battery.
After repair, the fuel gauge might not work, is inaccurate or provides wrong information. The
battery may need some sort of an initialization/calibration process by fully charging and
discharging the pack to reset the flags. A “flag” is a measuring point to mark and record an
event. (See BU-603: How to Calibrate a “Smart” Battery).
The circuits of some smart batteries must be kept “alive” during the replacement of the cells.
Disconnecting the voltage for only a fraction of a second can erase vital data in the memory. An
analogy is open-heart surgery where doctors must keep all organs of the patient alive. The lost
data could contain the resistor value of the digitized shunt that is responsible for the coulomb
counter and other data.
To assure continued operation when changing the cells, supply a secondary voltage of same
voltage level through a 100-Ohm resistor to the circuit before disconnection. Remove the outside
supply only after the circuit receives voltage again from the new cells. Furthermore, some fuel
gauge chips run wires to each cell. These must be reassembled in the correct sequence beginning
with cell one, then two, three and so forth.
You will also need to be aware of compliance issues. Unlike other regulated standards, the
SMBus allows variations and this can cause problems. The repaired SMBus battery should be
checked for compatibility with the charger. Batteries for critical uses, such as heathcare, are
typically replaced and not repaired. See also www.sbs-forum.org and www.acpi.info.
Comments are intended for "commenting," an open discussion amongst site visitors. Battery
University monitors the comments and understands the importance of expressing perspectives
and opinions in a shared forum. However, all communication must be done with the use of
appropriate language and the avoidance of spam and discrimination.
If you have a suggestion or would like to report an error, please use the "contact us" form or
email us at: BatteryU@cadex.com. We like to hear from you but we cannot answer all inquiries.
We recommend posting your question in the comment sections for the Battery University Group
(BUG) to share.
Comments (204)
hello
i have a laptop battery(10.8volts ,55Wh ) with samsung cells ICR18650-26A
and another laptop battery(10.8 volts ,47Wh,4200mAh)with Sony cells is it posiible to replace
each one with the other ? is there will be any damage to my laptop ? what is the meaning of (Wh
and mAh )and what is the difference between the two baterries and cells discribed above?
please answer me
1.Can the laptop be used without battery but being plugged in?
2.If battery is charged fully but stilled being plugged in, what is the risk?
3.In certain circumstances of updating, Windows needs th laptop to be plugged in,why is it
necessary/
Ramya,
answers:
1 -Can the laptop be used without battery but being plugged in?
yes it can. Of course in the event of power failure it will go off on the moment.
2.If battery is charged fully but stilled being plugged in, what is the risk?
Almost none. Li-ion batteries permanently lose capacity. The rate of losing capacity is
proporcional to temperature. IF they are exposed to hot temperatures they will have shorter lifes.
So, best way to prolong battery life is to charge it to full capacity and store it in the fridge when
not needed. Its not very practical dough.
estudiare esto detenidamente para evitar errores personales gracias por enseñarme
Please how can i get the chemical cells for laptop battery
Pls Help me with dis….. (1) i;ll like to charge my fone with a dell laptop battery whenever theres
no power. can i connect my charger bit to the positive and negative direct to the battery? (2) how
to i recharge the laptop battery itself. Can i do this with the charge system in an rechargeable
torch?
On June 22, 2011 at 5:30am
Leo Cai wrote:
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laptop battery. CE+RoHS certification. One year warranty
If you are interested in our product,kindly contact me for free, i will be glad to offer our detail
quotations for you
Best regards
Leo Cai
Hello,
I was inquiring about the C7000 series in order to wake up a couple Dell laptop batteries that
have resisted taking any charge after being away from the laptop for an extended period of time.
“Testing Dell Laptop batteries, can however, be a challenge as in many cases they have a
protection circuit in the batteries which doesn’t allow it to “handshake” or communicate with the
analyzer to get the charge going.”
Thanks,
Steve
sasnyo makes a barret [eneloop] that holds a charg to 85% over a yr. why cant this type batt. be
used in comp. with lithium batt. they have ashort shelf life because of internal loss do to
impureities in manufacture ,sonyo uses nano technoligy ,
I have a PowerBook g4. The power port on My dc in power board where my power cord plugs in
has gone bad. Apple doesn’t make the part anymore so now I’m stuck with a computer that can’t
power up. I saw that they sell an external battery charger for all laptops. Is it possible to use my
existing power cord and hook it up to my battery to charge it? If yes can you describe in detail
how to do so?
Hi.
is there any way of connecting charger instead of battery?
my laptop doesn’t work from charger but works on battery - can i remove battery and connect
charger there to laptop instead of battery?
One of hcl laptop battery which battery backup time is very much less than expected. No how i
improve my btry life.
model is c4500BAT-6 (LI-ION btery pack) is
pls answer me.
Hi,
Any advice or idea where to get extra tabs, while I build the new battery, besides those that are
attached to the cells and others that i sav from the old battery.
thanks
Hi,
Any advice or idea where to get extra tabs, while I build the new battery, besides those that are
attached to the cells and others that i sav from the old battery.
thanks
And then, i just ussage power AC and the battery is still not connect to my laptop up today~
Sorry my grammar is bad~
Thanks
I have just brought a new charger for my Toshiba laptop to replace an old one that had a wire
exposed and damaged. The new charger is supplying the correct voltage and turns my computer
on and displays 0% available (plugged in,not charging)
Is there power surge protectors installed to avoid damaging your battery or computer hardware
on toshiba laptops?
Could the damaged wire have caused a problem with the battery or with my laptop itself ?
I have laptop about 2 years old that is Compact professional 610, in which the battery is not
taking back up for single second due to sort by high voltage but i can use it during the electricity
is available.
I Have rebuild my compaq C700 laptop but its not charging. After few debug i have found that
the problem is on the circuit of the battery. is there any way to over come the problem? I found
ur blog helpful. If i get any solution to redirect the charging option or any technique to redirect
the connection.
this is nice
Hi, my old battery is BTP-ARJ1 and it was dead.then i bought new one.but it is not charging
more than 2% it says plugged in,not charging.so I replace my old battery’s circuit with new
one.now the battery is charging but it says “consider replacing battery” same as my old one.is
there anything i can do with this.
Where I can find the schematic circuits and components list: SMBus adapter parallel port??
AccPlus program is useless, if not physically connect the battery to the PC through the parallel
interface.
http://www.microsys.ro/pi3.jpg
Pls help! my hp laptop battery won’t on my laptop,I have to remove the battery to on the system
with power source before it will come on, and then put the battery back, & it charges & also
retain charge for some time, pls what can i do to fix this.
after charging 200ah AGM battery with an Arlec 12 battery charger can I leave the pos and neg
leads connected after turning off the 240v. It is very awkward to reach the battery charger leads
to disconnect them.
Ok, now I have a module: SMBus adapter parallel port. Well ...
How do I connect to the laptop battery to erase the memory of the eprom?
Many cables, but only seven connectors on the battery ...
I have the program installed on my computer, the parallel port adapter SMBus connected and
running, but I don´t know how to connect to the battery, and then, everything is useless…
I’ve Panasonic CF29 tough Book. And it’s battery is giving poor backup from 75% capacity. It
gets immediately discharge after 75%. I’ve talked to Panasonic engineers but they said, they
have stopped production of this product and unfortunately they also don’t have stock of
accessories of this tough book. Can you please tell me How can repaire this battery? It’s a 9 cell
battery. I don’t have an option, please help, otherwise I’ve to through this expensive tough book
into the Dustbin
ThanQ Very much and happy to see such an article, which gives immense idea to rebuilt a laptop
batteries to every electronic hobbyist
Hi,
This was a great article. I had disconnected my Dell Studio 1535 battery circuit from the battery
for a whole day and now its not working.
I was hoping you can tell me which ‘Ground’ connection to give the 100 ohm resistor ?
Should I connect one end of the resistor to the ‘Ground’ of the Dell circuit mentioned on this
website, while keeping the voltmeter connected to the circuit as well ?
Hi,
I am facing a problem. I have a notebook of hp 3549tu . its battery does not connect. the battery’s
negative prod is on interface but possitive pole is unknown, ics are perhaps short or any other
fault. who may repair it.
may you sujest me where to send it for repair?
i have HCL ME laptop and facing problem of “consider a new battery” . My laptop battery is just
2 yr old . Is this is possible to repair my battery?
Few things can be as frustrating as a laptop with a battery that fails to provide a significant
charge. While laptops can still be used while plugged into an outlet, having to constantly plug in
can cause significant work interruptions, in addition to being a frequent frustration. Instead of
buying an entirely new battery to solve the problem, however, you may be able to reset the
laptop battery to provide a more consistent or accurate charge. While you may not be able to fix
a dead laptop battery that refuses to charge at all, or a battery from an old laptop that hasn't been
used in a few years, a battery reset can help extend the life of a battery that has been in use for
some time – without too much extra work.
My battery consists of 5 parallel strings of 2 cells in series. One conductor broke and therefore
the measured capacity of the battery decreased dramatically, so that the capacity meter went
down a lot.
I have now repaired the battery and I get the battery time I got before it broke but the battery
meter still thinks that my battery has the lower capacity resulting in that i can not know how
much energy is left in the battery at a specific time. I can run the computer for several hours after
the battery states 0% left.
The problem is the same in both Windows XP and Ubuntu 10.04. The computer is an Asus eee
1000H. I have tried to completely drain and recharge the battery and then fully charge it to reset
the battery stats but it did not work.
Is there another way for me to reset the data in the battery supervising chip or write data to it. Or
as a bad solution, ignore the battery data and just numerically integrate the power over time
giving the full energy and then use that instead of the data that the battery provides.
Gunnish
22911 gold badge22 silver badges1111 bronze badges
This likely would be unique to the exact battery model. Besides that does this device have
an integrated non-removable battery? How did you repair something you can't even
replace? – Ramhound Feb 8 '13 at 11:46
The battery is user removable. Also all batteries are replaceable, it's just a matter of
difficulty. – Gunnish Feb 8 '13 at 12:11
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1 Answer
Active Oldest Votes
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How to reset a battery is a well kept secret, I have done several unfruitful searches, but I only
found irrelevant information on programs that show the battery charge capacity and actual
charge, or how to discharge the battery for a longer life, but never how to reset the chip in the
battery.
My original battery cells show a good charge level, when tested with a multimeter, but, the chip
ensures that the battery will never be usable again.
I found a guide (PDF) that teaches how the battery control system works in some apple models. I
am not a hardware expert, but it seems a good document for those with knowledge in electronics.
Simon
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answered Apr 5 '13 at 20:03
On initial start-up out of the box, the system asked if I wanted to maximize the potential of my
battery's life by setting a power charging threshold of 80%. Of course, this sounded like a very
smart idea (and it's a great feature to have turned on in ideal situations) and so I confirmed. There
had also been an option to set the charging threshold to 60% or keep it at 100%. After
confirming that first day, I hadn't been able to relocate that option in the settings under power
management, power profiles, or under battery settings.
And all was fine really, until I took some all day courses over an entire week which heavily
relied on my use and access to a laptop. It wasn't long before I realized that my poor laptop was
not going to make it for the last 2 hours of class based on the rate estimated by the default battery
keeper. So I had to be selective when I used it, closing it when everyone else was navigating to
important websites. I felt lost in the course because I couldn't properly follow-along. I needed my
battery % to be higher than the 80% charging threshold if I was going to get through the rest of
the week and catch up. I did my best, but because I couldn't figure it out, I kept having to put it
to sleep and pick and choose when I would participate in the class when it involved using my
laptop. To say the least, I was extremely frustrated and feeling like I'd committed an irreversible
action to my laptop forever limiting it's usefulness to me.
Adding insult to injury, the battery never reached the 80% I had initially confirmed, as it was
only really ranging from 76% to 78% before switching to "Plugged in, Not charging" status. I
know that 2 to 4% may not seem like much, but when you're already missing 20% of your
battery due to a power charging threshold that seemingly can't be changed, I want that extra 2%
to 4% that I'm not getting. When I get focused on something I'm working on, I'm not always
eagle-eyeing the battery %. And those times I am watching it like a hawk, my work suffers as
I'm constantly distracted with paranoia that my laptop is going to die and that I'll lose any work I
may have not thought to save in the past 5 minutes or so. Constantly being vigilant towards the
battery is not conducive to productivity and a train of thought. On one particular day late into my
week long course, I had been working on a big project for the course which was due the next
day. At one point I had turned my head away from my laptop to focus on the lecturer and on
what he was writing on the whiteboard, a few minutes later I turned back to find my laptop was
dead. When I went home that evening and plugged it in, there wasn't even an auto recovery
document; and apparently my original document had somehow been corrupted, as if it had
attempted to auto-save just as the laptop died, creating a glitched save file that was unreadable.
So, I had to start from scratch. Had I not been missing a whole 22% to 24% of my battery, had
this feature been easily located, this wouldn't have needed to happen.
I also don't have a consumer friendly removable battery as it's installed inside the casing of my
laptop, so no option for backup battery. Portable chargers are fine in a pinch, but I didn't want to
have to deal with that, I just wanted to switch back to 100% charging for the remainder of the
class, and then at the end of the week I could revert back to the power charging threshold of
80%.
I don't know if this is an oversight, or not, but it apparent that ASUS is not the only manufacturer
that seems to have this ghost setting situation. I've read about this issue on multiple forums. The
option presents itself usually on initial startup at time of purchase, and then disappears into the
background never to be seen or heard from again, and without direct links to it in battery settings
or power management settings.
Even worse, trying to do a search via Cortana's default search bar doesn't seem to do anything
but bring you to Microsoft's website, or to the same battery management setting that doesn't
address the issue here. I don't know why this power charging threshold feature can't be more
intuitive to find in the settings; a link to it belongs within the power management/battery sections
of the settings. It's not appropriate to keep it as an obscure stand alone function that isn't easily
discovered without first knowing exactly what the manufactures have decided to call it so you
can search for it. Without knowing what it's officially called prevents you from doing a proper
search, simply typing battery takes you to the wrong place, and searching even for power
charging threshold takes you to the online Microsoft help page where you have to start from
scratch with your search, and you still don't know how to properly search for it without knowing
what it's officially called. Any success in discovering this hidden feature amounts to either pure
chance or trial and error in a majority of cases.
It took days to even get close to figuring out what it might be called, and knowing what the
function was called still didn't help me search for it, because I had to know what the
manufacturer called it to find it in my laptop. It took me another couple of hours tonight to
figure out(read: guess) what it was being called, and at that, it still did nothing for me, because
most answers on the majority of forums were either referring to the issue as "bad/dead battery",
or reinstalling some software. Neither of those were the answer to what was going on here: an
obscure battery management feature.
It wasn't until I read another thread on the same subject, about what it was being called by a
different manufacturer (Samsung), that I got an idea. They kept saying go to the Samsung Folder
under the start menu and under all options and you'd find it.
Of course I figured this wouldn't help me with my ASUS brand laptop, but wondered if perhaps
a Samsung component might have been used in my laptop and might be regulating the power
charging threshold function. It was worth a try....but no such luck. But it gave me an idea!!!
******The solution: In a moment of desperation, I went out on a hunch and wondered if I typed
ASUS into my Cortana search field, if that might work instead for me. I didn't know if ASUS
would have attached their name to the actual name of the hidden battery setting/feature, but I'd
hoped that if one manufacturer had done this, perhaps ASUS had too.
And there it was, the first option that popped up at the top was: "*ASUS Battery Health
Charging*". I clicked on the link and sure enough, it was exactly what I had spent 2 months
looking for. Seems simpler than it is, harder than it needs to be. Just add a darn link to the power
options menu. This may seem like an ASUS problem, but they are still using the Windows
operating system and framework. This would be an easy link to include in the battery
management menu, or power management settings. I understand that not all manufacturers allow
for consumers of their branded products to change the threshold settings on power charging, but
Microsoft has no problems greying out links that do not apply, they could do that here. They
could add the link to the battery management menu under settings, and leave it up to
manufactures to grey-out or leave as an active link to the currently obscure battery feature. This
would better accommodate consumers who are looking for this feature without the need to know
what it's called in order to find it first, it would be there and their curiosity about what "power
charge threshold" was and why it was included under the battery management control panel
setting/menu.
I'm hoping this helped someone. I'm leaving some "tag words" below for people who may be
searching for this answer, but whom may not be searching for it word for word as power
charging threshold, as I didn't know that's what I was looking for until I read it on another forum
thread. As I'm not sure what various individuals will end up typing to get to this post, I've written
it to be a little more lengthy to make it more likely to find for those searching for an answer. If
this issue is going to remain an obscure feature relegated to exact specificity to locate then I can
at least try to make this post easier to find. And if my post isn't able to directly help a non-ASUS
consumer, perhaps knowing what this obscure function is called will help them get a leg up on
their own search. That, or help them develop an informed question to punt to their own
manufactures and minimize the run-around usually caused by not knowing how to ask the right
question, or cause the manufacturer to assume or improperly guess as to what they think the
consumer must be trying to ask. That, or I'm hoping that if their issue is the same as mine above,
that knowing what to ask for from other forum members will lessen the amount of unrelated
information that tends to be so readily handed out. If I'd taken to heart the first handful of
recommendations I read on other forums concerning a similar complaint, I'd be reinstalling
batteries, reinstalling software, sending in my laptop to geek squad or scrapping it. When in
truth, all that was needed was to find the obscure function within my perfectly functioning laptop
and throw a toggle switch, confirm, and close. Done! If you've made it this far, thanks for
reading and pass it on. And Microsoft, if you're paying attention, please push this out in an
update so its not such a headache to resolve. It shouldn't take hours, let alone days to track down
this solution. It deals with our battery, add a link within the battery management function in
settings that our manufacturers can toggle on or toggle off/grey out if they don't want their
consumers changing this feature. At least a greyed out link can be asked about with specificity
that achieves more accurate results and answers.
Thanks!
Possible Tags: Charge to 100%, battery, stuck, won't charge, battery setting, plugged in, not
charging, charging, power plan, reset threshold limit
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pango3001
Member
11 posts
THE STORY:
So a buddy if mine brought me a laptop that he had found from cleaning out an abandon house.
Laptop was dirty as hell and looks beat up but still turned on. It was a ASUS model X55A (I
think). I thought when he said he needed for me to remove the password he meant it had a
password to get into windows. Easy enough. But when he brought it over and turned it on, first
thing to pop up was grey text box that said ENTER PASSWORD. Damn this thing has a admin
bios password. I had fixed a similar asus computer years ago that had a bios password. I just
needed to google the list of recovery codes to remove the password. Jumped onto google found
the list and damn again! This list only goes until 2012... It's 2017. Started thinking... 3 options...
call asus and try to get a recent recovery password (I hate calling tech support when I am the tech
support), google a bit deeper to see if someone cracked the algorithm to the recovery codes, or...
open up this laptop to remove the CMOS battery to reset the internal clock. So about 20 minutes
later and 3 missing screws later I had the laptop taken apart and back together. Turn it on and
press alt+r to bring up the recovery password option and now the date is 1/1/2009. Awesome.
Consult the list of recovery codes I found online. Type in the code for that date...and boom
password removed.
1) Open computer and remove the button battery on motherboard to reset clock
2) Check the recovery date by pressing alt+r at the ENTER PASSWORD screen.
5) Eat pizza?
This process requires another computer or at least your phone. (I assume you got one because
you're reading this)
I know this process sounds simple but I saw tons of people talking about this online and there
wasn't a simple guide to solve the problem. If this guide helps one person then mission
accomplished.
These are normal issues for any laptop, and hence there is no need for worrying. Here are some
solutions that will help you if your ASUS laptop won't start after cleaning.
After knowing the reasons, next, we will describe the solutions to help you solve the issue
quickly and easily.
Run the software on your another computer. Now you need to prepare a bootable disk.
This can be done using a prepared CD/DVD or also a flash drive.
If you are using a CD/DVD, enter the disk in the CD-Rom driver. If you are using a flash
drive, connect the pendrive to the USB port. Now, click on Burn to start burning repair
disk.
Insert the CD on the ASUS laptop that won't start. Press F12 repeatedly to boot the laptop
from CD/USB. Now click enter to see an integrated page of program.
Once the laptop boots from the CD/USB, an interface of the software will appear. Choose
the reason for your issue from a menu present on the left side.
For more details, you can check the video guide below:
Reboot the ASUS laptop. Press F9 When the ASUS logo screen appears to go to the
hidden partition.
When the Windows Boot Manager appears, press "Enter." Click "Next" when you select
your language from the options
Select from the following options:
Click Next and follow on screen instructions. You are done for the day.
If the laptop does not have any charging, then there are chances the ASUS laptop wont turn on
but the battery light is on. In addition to this, check if the battery is damaged or not. If the battery
is damaged, then your laptop will not get enough power, which will lead to the issue. Hence
check the battery and charge your laptop.
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Summary :
Are you struggling to resolve the ASUS battery not charging issue? A great many ASUS laptop
users are vexed about the frustrating problem. But don’t worry. You can refer to the 4 effective
methods below provided by MiniTool.
Quick Navigation :
As you know, the battery is the most crucial part of a laptop. Plugged in discharging issue can
lead to the shut-down of your entire system, which can cause the failure to run some kinds of
operations on your system. Even sometimes you lost important data unexpectedly due to the
issue.
Tip: It is strongly recommended that you back up all important data in advance in order to avoid
any unexpected loss. After that, you can try the following 4 methods one by one until you
resolve the ASUS laptop not charging issue.
Step 1. Please make sure that you have turned your ASUS laptop off entirely.
Step 2. Take out the battery from your laptop. And then you need to wait for several minutes and
reinsert it back inside the laptop.
Step 3. Restart your laptop and check if ASUS laptop battery not charging issue still persists.
Do you know how to start Steam in offline mode properly? You may encounter some problems
during this process. The post will provide you with a full guide.
Read More
Step 1. Right click the Start button and select Device Manager from the context menu.
Step 2. In the pop-up window, expand the Batteries category, and then right click the battery
driver and select Uninstall from the context menu.
Step 3. Then follow the on-screen prompts to uninstall the driver. After that, restart your laptop
and navigate to the Batteries category again.
Step 4. Right click the driver and select Update Driver Software option from the context menu.
Step 5. Now, select the Search automatically for updated driver software option in the pop-
up window. Then Windows will install the suitable battery drivers for you automatically.
After you update battery drivers, you can see if the ASUS battery not charging is fixed or not.
Step 1. Shut down your laptop entirely and make sure that you have backed up ypur work before
you do.
Step 2. Remove all connected peripheral devices from your laptop such as USB drive, Bluetooth
and so on.
Step 3. Unplug the AC adapter charger from the laptop and remove the battery.
Step 4. Hold down the power button for about 60 seconds and then release.
Step 6. Power on your laptop and check if the plugged in discharging issue is resolved.
Step 1. Navigate to the Taskbar and select the Show hidden icons option at the bottom right
corner.
Step 3. In the pop-up window, select the Full Capacity Mode and click OK to save this change.
Step 4. Restart your laptop and check if the ASUS battery not charging issue still persists.