V = Val L = Liz M = Maria S = Sue E = Emma J = Joe
C = Chris P = Paul D = Damien V: Hi. I enjoy walking around the shops, and I buy things like books and make-up on impulse. But, I always do my food shopping online—it’s such a fantastic service, and you get everything delivered to your door. Today I’m talking to people about shopping and innovative products. What items do you enjoy buying most? L: Oh, I enjoy buying food, and particularly food from farmers’ markets. I also like buying clothes for myself, and I love buying plants for the garden. M: Like most women I should say, like shoes, bags, I think, and make-up. Yeah, three top things, yeah. S: Quite diverse really: I love food shopping. I love going to food markets, fish markets. E: Well, actually, I’m in the perfect place for me right now, which is, er, markets: antique markets and vintage clothes. J: I enjoy buying, I probably enjoy buying books the most, so, er, oh, and music as well, so anything where somebody’s given a recommendation. C: I love to browse around bookshops and look at the latest books that are out, and also CD shops. V: What sorts of things do you buy on impulse? P: Music, I suppose I buy that on impulse, erm, clothes. L: Clothes, but not as much as I used to. C: Food. I decide when I’m walking down the street one day I want to cook this this evening, I jump in a market and get the ingredients and go and do that. M: Well, I’m not that type of person that buys things on impulse, I’m actually very controlled, self-controlled. D: Just now I was walking down the antiques market and I saw a pair of silver tongs, which looked like a great bargain, so I bought those on impulse.
S: On impulse? Oh, dreadful! Handbags, that’s probably my biggest
impulse buy. V: What sorts of things do you plan to buy? P: Train tickets, plane tickets because I have to travel a lot in my job, so I need to plan in advance, so I get good value for money on the tickets. E: Plan, I never plan, actually, in advance. No, I haven’t got the kind of money to plan. D: Things like holidays. Anything over, like, a hundred pounds I’d say was a planned purchase. V: What recent product or service do you think is impressive? P: iPhone. Absolutely amazing. I mean, I bought one, and it’s just, it’s really changed my life. S: Probably my mobile phone. I’ve just changed it to a BlackBerry Storm, where I can get all my emails ... M: The new camera that I saw on television, on the commercial, so you’re taking a picture and you are seeing yourself on the other side. V: If you could start a business or invent a product or service, what would it be? P: I don’t know. I’d like to sell joy. If you could sell joy that would be good: I don’t know how you could do it. L: My fantasy business is to have a thing called Sophia’s Bakery and to make really fantastic cakes that you can’t buy in this country. E: I love the arts, so anything that would, kind of, bring more creativity to people’s lives and expression, I think that would be great.