Week – 7

Answer:
A pair of woolen pants, Mr. Brown bought. He finds out after wearing it that he had a dermatitis
condition. He observed that during the processing process the samples contain bisulphite soda.
The seller or customer did not notice this at the time of the transaction, because the trousers were
covered with a layer of cellophane. It is also provided that on ordinary inspection, the buyer or
the retailer could not be able to see the bisulphite of soda in it.
In the present case, I assume that Mr Brown may remedy the fact that he is suffering from an
illness because of the negligence of manufacturers in compliance with provisions of the
Australian Consumer Law. He can say that the commodity has been substituted or paid. The
legal rules recommend that, first of all, by sending a complaint letter to the client, he will be able
to seek damages from the client legitimately if he fails.
The objective of Australian consumer law is to promote fair trade legislation in each country and
territory in order to enhance the benefit of Australians and to generate greater business and
commerce opportunities of the country and its residents. Uniform consumer protection
legislation is covered by Article 2 of the Competition and Consumer Law 2010, pursuant to
Australian consumption laws.
As stated, Mr Brown may be found eligible for remedies under the Australian Consumer law
against the retailer Galore. The explanation being, in compliance with Australian legislation, for
losses that the customer has sustained due to a fair product issue, every customer may claim
compensation, when the product received is defective or when it is not according to the
representation made to him/her at the time of purchase.

In my opinion, yes, Mr. Brown would be successful.