SERVICIO NACIONAL DE APRENDIZAJE

TEGNOLOGIA EN GESTION LOGISTICA.

Evidencia 2: “Business meeting workshop”

APRENDIZ: RONALD MONTERO ESCOBAR

84457872

INSTRUCTOR: COMPONENTE BILINGUISMO

GESTION LOGISTICA
FICHA
(2024568)

CENTRO DE SERVICIOS Y GESTIÓN EMPRESARIAL

SERVICIO NACIONAL DE APRENDIZAJE FORMACION TITULADA
VIRTUAL, BOGOTA.
12 DE ABRIL DE 2020
 Evidencia 2: “Business meeting workshop”

Business meeting workshop

In a working setting, to be able to speak in a second language, English in
particular, is a must. It allows to manage technical processes and opens up
new business opportunities. This is the reason why, this time, the training and
complementary material focuses on meetings; and it gives, not only some
important meeting expressions, but some meaningful tips on pronunciation.
Now, it's time for you to evidence your learning throughout this workshop.

1. R Write the past form of the following verbs:

begin began join joined

close closed hold held
complete completed present presented
cover covered receive received
deliver delivered value valued
develop developed is been
discuss discussed move moved

BUSINESS MEETING DIALOGUE

Begin the meeting with introductions with special attention

paid to newcomers.
Meeting Chairman: If we are all here, let's get started. First of all, I'd like you to
please join me in welcoming Jack Peterson, our Southwest Area Sales Vice
President.
Jack Peterson: Thank you for having me, I'm looking forward to today's
meeting.
Meeting Chairman: I'd also like to introduce Margaret Simmons who recently
1) JOINED our team.

2 REVIEWING PAST BUSINESS

.

It's a good idea to review past business shortly before moving on to the
main topic of discussion.

Meeting Chairman: We're here today to discuss ways of improving sales in

rural market areas.
First, let's go over the report from the last meeting which was 2) HELD on June
24th.
Right, Tom, over to you.
Alex Young: Thank you Mark. Let me just summarize the main points of the
last meeting. We
3) BEGAN the meeting by approving the changes in our sales reporting
system 4) DISCUSSED on May 30th. After briefly revising the changes
that will take place, we
5) MOVED on to a brainstorming session concerning after customer support
improvements. You'll find a copy of the main ideas 6) DEVELOPED and in 7)
DISCUSSED these sessions in the photocopies in front of you. The meeting 8)
DECLARED 9) CLOSED at 11.30.

3 BEGINNING THE MEETING

 .

Make sure that everyone has an agenda of the meeting and stick to it.
Refer to the agenda from time to time during the meeting to keep the
discussion on track.

Meeting Chairman: Thank you Tom. So, if there is nothing else we need to
discuss, let's move on to today's agenda. Have you all 10) RECEIVED a copy
of today's agenda? If you don't mind, I'd like to skip item 1 and move on to item
2: Sales improvement in rural market areas. Jack has kindly agreed to give us a
report on this matter. Jack?

4 DISCUSSING ITEMS
.

Discuss items on the agenda making sure to paraphrase and clarify as

you move through the meeting.

Chris Morgan: Before I begin the report, I'd like to get some ideas from you all.
How do you feel about rural sales in your sales districts? I suggest we go round
the table first to get all of your input.
Alex Young: In my opinion, we have been focusing too much on urban
customers and their needs. The way I see things, we need to return to our rural
base by developing an advertising campaign to focus on their particular needs.
Anne Stevenson: I'm afraid I can't agree with you. I think rural customers
want to feel as important as our customers living in cities. I suggest we give
our rural sales teams more help with advanced customer information
reporting.
Alex Young: Excuse me, I didn't catch that. Could you repeat that, please?
Anne Stevenson: I just stated that we need to give our rural sales teams better
customer information reporting.
Chris Morgan: I don't quite follow you. What exactly do you mean?
Anne Stevenson: Well, we provide our city sales staff with database
information on all of our larger clients. We should be providing the same sort of
knowledge on our rural customers to our sales staff there.
Chris Morgan: Would you like to add anything, Tom?
Alex Young: I must admit I never thought about rural sales that way before.
Chris Morgan: Well, let me begin with this Power Point presentation (Chris
presents his report). As you can see, we are developing new methods to reach
out to our rural customers.
Anne Stevenson: I suggest we break up into groups and discuss the
ideas we've seen 11) PRESENTED.

5 FINISHING THE MEETING

.

Close the meeting by summarizing what's been discussed and scheduling the
next meeting.

Meeting Chairman: Unfortunately, we're running short of time. We'll have to

leave that to another time.
Jack Peterson: Before we close, let me just summarize the main points:
-Rural customers need special help to feel more 12 VALUED
-Our sales teams need more accurate information on our customers.
-A survey will be 13) COMPLETED to collect data on spending habits in these
areas.
-The results of this survey will be 14) DELIVERED to our sales teams.
Meeting Chairman: Thank you very much Jack. Right, it looks as though we've
15) COVERED the main items Is there any other business?

Alex Young: Can we fix the next meeting, please?

Meeting Chairman: Good idea Donald. How does Friday in two weeks’ time
sound to everyone? Let's meet at the same time, 9 o'clock. Is that OK for
everyone? Excellent. I'd like to thank Chris for coming to our meeting today.
The meeting is 16) CLOSED.

The previous dialogue doesn't include greetings at the beginning. Read

the dialogue Again and write the most appropriate greeting to start the
meeting.

• Right, everyone has arrived now, so let´s get started.

• Bien, todo el Mundo ha llegado, asi que Podemos comenzar.

• If we are all here, let´s start the meeting.

• Si estamos todos aquí, comencemos la reunion

• Now that everyone is here, shall we begin?

• A hora que estamos todos aquí, ¿empezamos?

• Shall we get down to business?

• ¿Nos ponemos manos a la obra? / ¿Hablanos de negocios?

• Well, since every is here, we should get started.

• Bueno, ya que todo el Mundo esta aquí, deberíamos estar
empezando.

• Okay, we have a lot to cover today, so we really should get

started.
• Bien, tenemos mucho que hacer hoy, asi que deberíamos de
verdad estar empezando.

• Hello everyone. Thank you for coming today.

• Hola a todo el Mundo. Gracias por venir hoy.

• Okay, let´s begin. Firstly, I´d like to welcome you all.

• Bien, empecemos. En primer lugar me gustaría dar la bienvendio
a todos.

• Thank you all for coming at such short notice.

• Gracias a todos por venir en tan corto espacio de tiempo

• I really appreciate your attendance to this meeting.

• Aprecio mucho vuestra asistencia a esta reunion.

• For those of you who don´t know me yet, I am…

• Para aquellos que todavía no me conozcan, Soy…
• Please join me in welcoming…
• Por favor, acompáñenme en dar la bienvenida…

• I´d like to extend a warm welcome to…

• Me gustaría extender esta calurosa bienvenida a…

• We are pleased to welcome…

• Estamos encantados de dar la bienvenida…

• Firstly, I´d like to introduce…

• En primer lugar, me gustaría presentar…