Cisco Partner Registration User Guide

Partner Registration User Guide
Current as of September 2017

Start Confirm Agree Submit Help / Support
Table of Contents
1) Home 4) Agree to Terms & Conditions
1.1) Overview of Registration Process
1.2) Minimum Eligibility Requirements
2) Getting Started 5) Submit Registration Application
2.1) Partner Registration 5.1) Track Registration Application
3) Confirm Company Information 6) Help & Support
3.1) Provide Distributor Reseller Account Number
3.2) Complete Company Questionnaire
© 2017 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
Overview of the Partner

Registration Process
Overview of the Partner Registration is the first

Partner Registration step to reaping the rewards
Process for offered by the Cisco Channel
Partner Program.
Resellers
The award-winning Cisco
This guide provides an
Channel Partner Program
overview of general processes,
offers the solutions, training,
instruction on how to register
as a Cisco® Channel Partner tools and support you need to
and detailed information about help satisfy your customers
submitting an application. and set your company apart
from the competition.
Minimum Eligibility
Requirements
Minimum Eligibility Requirements

• Please visit the Partner Registration tool for information on the
Eligibility Requirements to become a Cisco Registered Partner.
• In order to become a Cisco Registered Partner, apply using the
Partner Registration tool. As part of the registration process,
companies who are resellers and do not have a direct purchasing
relationship with Cisco will be required to review and agree to the
terms and conditions of the Indirect Channel Partner Agreement
(ICPA). Status as a registered partner is valid for 12 months and
must be renewed annually. Non-resellers will be required to review
and agree to the terms and conditions of the applicable partner
program agreement.
Getting Started
Getting Started - Logging In

You must have a Cisco.com user ID and password to register as a
Cisco Partner. If you do not have one, apply for one here.
Getting Started - Required Information

You must have the following information to complete the
registration process:
• Business Address and Contact Information
• Companies doing business in the United States and Canada:
- Federal Tax Identification Number or VATIN Number (optional, and enables
faster approval of application).
• Companies doing business in the European Union:
- A Value-Added Tax Identification Number (VATIN) is a unique identifier of a
business entity used in the European Union for taxation purposes.
• Reference Cisco’s Eligibility Requirements for more information needed
to complete registration. To access, Click the Resources button and
select Eligibility Requirements.
Partner Registration
Partner Registration
If your company is
already registered, you
must Associate Yourself
with Your Company Partnership Type
Company
Search
Company
Details
Distributor
Details
Compliance Agreement Submit
through the Partner Self

Service tool.
If not, registration is
simple. Click the
box to confirm
you are an authorized
signatory, then click
.
Renew Registered Partner Status

For existing Partners who would like renew their Partner status:
Cisco Registered Partner agreements are valid for 12 months and may be renewed no more than
90 days before expiration of the ICPA by anyone authorized to sign legally binding agreements for
your company. (The original applicant does not need to manage the renewal process.)
To renew your Partner agreement, log on to the Partner Registration tool with your Cisco user ID and
password, then choose the option.
: You must accept the current ICPA by your anniversary date, otherwise:
• Your status as a Cisco Registered Partner is terminated.
• All associated employees lose their partner-level access to Cisco.com.
• Your company is no longer eligible to participate in the Cisco Channel Partner Program.
• You must reapply to become a Cisco Registered Partner and agree to the ICPA for all country
locations.
• Your company listing is removed from the Partner locator.
Confirm Company
Information
New Company Search

This section describes how the systems and processes search for your
company to see if it already exists.
Your company may already be registered at Cisco. Search for your
company by name and country, and/or by company address. If your
search is not successful, it is likely that your company has not been
registered with the Cisco Channel Partner Program and you will be
directed to create a company profile.
New Company Search
Company Company Distributor

Partnership Type Compliance Agreement Submit
Search Details Details
Search using
company name
and location.
Company Found
If a match is found, the system will display a list of companies that closely
match the information you provided in your search criteria.
• Click the radio button next to

your company, then click
.
• If your company is displayed,

but the information is wrong,
OR if your company is not Select the company that
matches your name and
listed, select “My Company is address.
not in the above list” and click

.
Company Not Found

If no matches are produced, you will receive the following message confirming
that no matches were found.

Company Not Found

If no matches are produced, you can search again.
Try alternate searches. For example, if a search on an

abbreviation does not produce any results, try your search
with the expanded company name.
• Select the button to perform another search.
• If you are still unable to find your company, click . This will
allow you to create a new company demographic profile.
Confirm Information
Accurate information makes it easier to identify your company and communicate
with you. Please review and confirm your contact and business information, make
any changes and then choose when you are ready to proceed.

2. Enter your business
information.
3. Your company’s Web

Address and the
1. Enter your business Description entered here
contact information. will appear to customers
with Cisco on the
Partner Locator tool.
5. Use to
save your registration for
three months. When you
are ready to proceed, 4. Provide VAT ID (Europe) or
choose . Federal Tax ID (USA) for faster
processing of your application.
Provide Distributor Reseller

Account Information*
*This section is only applicable for Indirect (2Tier) resellers
Distributor Reseller Account Numbers

Process Overview Select your
Preferred Distributor.
1. Select your Preferred Company Company Distributor

Authorized Distributor. Partnership Type
Enter your Reseller Account Number,

2. Provide your Reseller which is the account number or unique
Account Number. identification number for your company
* Points 1 and 2 are validated by your with the Authorized Distributor.
Distributor to support your registration.
3. Select additional Distributors Select your Additional

and Reseller Account Distributor(s) and
Numbers (optional). If you do enter your Reseller
not know your Reseller Account Number(s)
(optional).
Account Number, contact
the Distributor selected.
4. When you are ready to
proceed choose .
Agree to share information
with the Distributors.
Complete Company
Questionnaire
Questionnaire Introduction
This information is required to complete the application.
Participation in this process will help Cisco more thoroughly

understand the operations and integrity of our Partners worldwide. We
trust that you share our values of transparency and integrity in all
business matters. Participation in this process is required, and will
help Cisco maintain our high ethical standards. Failure to complete
registration requirements will result in your application for partnership
being declined.
Questionnaire
Additional information is provided to help you complete the questionnaire. Not
all questions have an explanation as they are self-explanatory.
Partnership Type
: If you select
No to question 1 then you
will not see questions 1.a.

and 1.b. You will only see
them if you select Yes, as
illustrated.
Questionnaire
• : This refers
to combined sales and
services over the
12-month period.
• : Please
provide name(s) and
associated role(s). Use
the button to provide
additional names.
Questionnaire
• : If you answer
Yes, please provide details
in the free-form text box
that will display.
• : Check all
appropriate countries.
Questionnaire
: Government entities
include:
• Public schools and universities
• Healthcare facilities (e.g. hospitals)
• Military or law enforcement (e.g. police)
• Government owned or controlled
commercial enterprises (e.g. telecom,
transportation)
• Other government entities not listed
above, including any government
department, ministry, research institute,
agency, instrumentality, political party or a
former/current elected official, public
international organization or any key
employee or official of any of the above
Questionnaire
• : If you
answer Yes, please provide
details in the free-form text
box that will display.
• : A code of
conduct policy includes
ethics standards or
behavior expectations when
representing your company.
Questionnaire
Questionnaire
Questionnaire
: Please ensure
the person agreeing to this
survey on behalf of the
Company is legally
authorized to bind the
Company, either because
the person occupies a
senior management position
in the Company or has a
legal power of attorney to
act on behalf of the
© 2017 Cisco and/or its affiliates. All rights reserved. Cisco Confidential Company.
Agree to Terms and

Conditions of the Partner
Agreement*
* Indirect Channel Partner Agreement (ICPA) is shown here for illustrative purposes and you should
accept the contract provided for your specific partner program
Agree to Terms and Conditions

Review and Agree to the Terms and Conditions
1 Review and agree to the terms 2 Review the legal agreement

and conditions of the Indirect between Cisco and your
Channel Partner Agreement Company which is valid for one
(ICPA). You must year. All indirect partners must
sign this agreement.
. If • Select a Language from the
you are not sure you have this drop
authority, check with your down to read the Indirect Channel
manager. Without signature Partner Agreement in another
authority, you cannot register language.
your company as a Cisco partner. • You can also download a pdf copy
of the ICPA.

• You can download and read the PDF version of the agreement.
• Select the appropriate language for the agreements to display.
• Click the link at the bottom of the page to initiate the DocuSign
agreement signing process.
Read Agreement.
Partnership Type Compliance Agreement Submit ICPA relevant to the
1
country is displayed.
Select the appropriate

Click here to start the DocuSign language for the agreement.
agreement signing process. You will be
2 routed to an external DocuSign site to
electronically sign the agreement.
Upon signing the process, you are
routed back to Partner Registration.

DocuSign e-signature process
You are routed to the DocuSign portal to complete the e-signature
process.
• First time users to DocuSign are required to review the Electronic
Record and Signature Disclosure and click the check box to
continue.
1. Review the
2. is
disclosure and click
enabled, click to
the check
proceed.
box to continue.

• Scroll to review the

agreement and
access the signature
block, which is pre-
populated with
Company name,
Logged in User 1. Select the
Name, Title, and field to create and
signing Date. add your signature.
• Select the field

to create and add
your signature.

First time users can configure

their signature by editing their
Full Name or Initials, or
choosing to draw their
signature.

After your signature is

captured, click
to continue with the Click to
continue with
Partner Registration the partner
registration tool.
tool.

To agree to the terms

and conditions of the Partnership Type
Company
Search
Company
Details
Distributor
Details
Indirect Channel Partner

Agreement:
Confirmation messaging
• Ensure the indicating DocuSign
process is successful.
confirmation message
is displayed, indicating
the DocuSign process
is complete.
Click to
• Click to submit registration.
proceed to submitting
the registration.
Submit Registration
Application
Submitting Registration Application

You have completed the (2Tier) Partner registration process. Your application
will be reviewed and you will be sent a confirmation email within 8 business
days of your initial registration request.

Track Registration
Application
Track Registration Application

Tracking your application is easy
Cisco will review your company’s application and will do so within

eight business days of your submission date. Once your application is
processed, Cisco will send you an e-mail message notifying you that
your company has either been approved or denied as a Cisco
Registered Partner. Please log in again to the Partner Registration
home page to review your application status.
If your company is approved, an e-mail will be sent to you outlining
the Cisco Registered Partner benefits and your responsibility as
Partner Administrator for your company.
Help & Support
Support Resources
• If you have questions or concerns about the Partner Registration tool
or process, please refer to Frequently Asked Questions. To access,
Click the Resources button and select FAQs.
• If you can’t find your question in our knowledge database, you may
open a support case. A partner support representative will provide a
timely response to your inquiry.
• Click the button, to:
- Open a Support Case Partner Support
- Check Status of Open Cases
Appendices
Complete Diversity
Questionnaire
US, UK, Australia, South Africa & Canada Partners only
Diversity Questionnaire
This is required of US Partners only; UK, Australia, South Africa, and Canada
may also complete this process.
We believe a diverse, multicultural supply chain is a source of innovation and is good for business. In many
countries, governments are focusing on supplier diversity and requiring it of businesses. For example, in the
United States, a company that provides products and services to government organizations or public utilities
must demonstrate its efforts to reach out to diverse suppliers, including:
• Disabled Veteran Business Enterprise
• HUBZone Small Business
• Minority Business Enterprise
• Small Disadvantaged Business Enterprise
• Service Disabled Veteran Business Enterprise
• Women Business Enterprise
Please complete the Diversity Questionnaire (required for US partners only). This improves customer
satisfaction by allowing the customer to get the Cisco products and services they need and still be able to
count the expenditure as diverse.
Diversity Questionnaire
This is required of US
Partners only; UK, Australia,

South Africa, and Canada
may also complete this
question.
Upload W9 Form
US Partners only
W9 Form
This is required of US Partners only.


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Partner Registration User Guide

Current as of September 2017

1.1) Overview of Registration Process

1.2) Minimum Eligibility Requirements

2) Getting Started 5) Submit Registration Application

2.1) Partner Registration 5.1) Track Registration Application

3) Confirm Company Information 6) Help & Support

3.1) Provide Distributor Reseller Account Number

3.2) Complete Company Questionnaire

Overview of the Partner

Overview of the Partner Registration is the first

Minimum Eligibility Requirements

Getting Started - Logging In

Getting Started - Required Information

through the Partner Self

Renew Registered Partner Status

New Company Search

New Company Search

Company Company Distributor

• Click the radio button next to

• If your company is displayed,

not in the above list” and click

Company Not Found

Company Company Distributor

Company Not Found

Try alternate searches. For example, if a search on an

Company Company Distributor

3. Your company’s Web

Provide Distributor Reseller

Distributor Reseller Account Numbers

1. Select your Preferred Company Company Distributor

Enter your Reseller Account Number,

3. Select additional Distributors Select your Additional

Participation in this process will help Cisco more thoroughly

will not see questions 1.a.

Agree to Terms and

Agree to Terms and Conditions

1 Review and agree to the terms 2 Review the legal agreement

Agree to Terms and Conditions

Select the appropriate

Agree to Terms and Conditions

Agree to Terms and Conditions

• Scroll to review the

• Select the field

Agree to Terms and Conditions

First time users can configure

Agree to Terms and Conditions

After your signature is

Agree to Terms and Conditions

To agree to the terms

Indirect Channel Partner

Submitting Registration Application

Company Company Distributor

Track Registration Application

Cisco will review your company’s application and will do so within

Help & Support

Partners only; UK, Australia,

Company Company Distributor

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